sales manager

call center representative Jobs in Lahore

call center representative

office manager

call center agent (digital services) Jobs in Lahore

call center agent (digital services)

customer sales agent

contact center manager

Vortexian Tech (SMC-Pvt) Ltd

Call Center Executive (Freshers) &ndash; UK. Telesales CampaignLocation: Near LCWU, Lahore (On-site) Shift: 02:00 PM &ndash; 10:00 PM (Monday&ndash;Saturday) Days Off: Sunday Job Type: Full-Time Salary: Rs. 30,000 + Incentives/SaleAbout the RoleWe are hiring fresh, confident for U.K.-Mobility Campaign.This is an excellent opportunity for freshers who want to begin a professional career, improve communication skills, and earn attractive performance-based incentives. No previous call center experience is required.Key Responsibilities<ul><li>Make outbound calls to UK. customers regarding Mobile Selling services</li><li>Deliver clear, confident, and professional sales pitches</li><li>Generate qualified leads and achieve weekly/monthly targets</li><li>Update CRM, call logs, and follow-up records accurately</li><li>Handle basic objections with a positive, customer-focused approach</li></ul>Eligibility Criteria<ul><li>Strong English communication and listening skills</li><li>Freshers &amp; recent graduates are strongly encouraged to apply</li><li>Confident, energetic, and willing to learn</li><li>Comfortable working Evening shift (U.K. Time Zone)</li><li>Must be available for on-site work in Near LCWU, Lahore</li></ul>What We Offer<ul><li>Fixed salary + high performance incentives</li><li>Sunday off for better work&ndash;life balance</li><li>Complete professional training for beginners</li><li>Supportive, clean, and growth-oriented work environment</li><li>Fast-track career progression:</li></ul>Executive &rarr; Senior Executive &rarr; Closer &rarr; Team Lead &rarr; SupervisorJob Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Call Center Executive (Freshers) – UK Telesales Campaign

PROPERTY BUY-RENT (SMC -Private) Limited

Location: Johar Town Job Type: Full-Time Salary: 45,000-60,000 Experience Level: ExperiencedJob Summary:We are seeking a motivated and customer-focused Call Center Executive to join our dynamic team. The ideal candidate will be responsible for managing inbound and/or outbound calls, addressing customer inquiries, resolving complaints, and ensuring excellent service delivery. This role requires effective communication skills, patience, and a proactive attitude to support customer satisfaction and loyalty.Key Responsibilities:<ul><li>Handle a high volume of inbound/outbound calls professionally and courteously.</li><li>Address customer queries, provide product/service information, and resolve issues efficiently.</li><li>Maintain accurate records of conversations in the CRM system.</li><li>Follow communication scripts and standard operating procedures.</li><li>Upsell products/services when appropriate and identify sales opportunities.</li><li>Meet personal/team qualitative and quantitative targets.</li><li>Escalate unresolved issues to the appropriate department or supervisor.</li><li>Stay updated on company products, services, and policies.</li><li>Ensure a high level of customer satisfaction through timely and professional communication.</li></ul>Requirements:<ul><li>High School Diploma or equivalent; a Bachelor&rsquo;s degree is a plus.</li><li>Proven experience in a call center or customer service role preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to multi-task, set priorities, and manage time effectively.</li><li>Basic computer knowledge and familiarity with CRM systems.</li><li>Strong problem-solving and conflict resolution skills.</li><li>Ability to work flexible shifts, including weekends and holidays if required.</li></ul>Benefits:<ul><li>Competitive salary and performance-based incentives.</li><li>Paid training and career development opportunities.</li><li>Health insurance and other company benefits.</li><li>Supportive and growth-oriented work environment.</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

Call Center Executive

Grand City

Call Centre Manager &ndash; Recovery DepartmentLocation: Grand City Head Office Job Type: Full-Time | On-SiteJob SummaryGrand City is looking for an experienced Call Centre Manager with a strong background in Recovery Call Centre operations. The ideal candidate will be responsible for supervising the call centre team, improving recovery performance, optimizing call processes, and ensuring smooth daily operations.Key Responsibilities<ul><li>Lead and manage the recovery call centre team to achieve daily and monthly recovery targets.</li><li>Monitor agents&rsquo; calls, ensure script adherence, and guide them on effective communication.</li><li>Develop and implement recovery strategies to improve follow-up and collection performance.</li><li>Maintain call logs, performance reports, and KPI dashboards for management review.</li><li>Train and motivate agents to improve voice quality, negotiation skills, and productivity.</li><li>Ensure timely follow-ups on overdue clients and maintain accurate recovery records.</li><li>Coordinate with the Recovery, Accounts, and CRM teams for accurate data and smooth processes.</li><li>Handle escalated cases and ensure customer issues are resolved professionally.</li><li>Ensure compliance with company policies and call centre standards.</li><li>Optimize call processes, workloads, and staffing schedules for operational efficiency.</li></ul>Requirements<ul><li>3&ndash;5 years of experience in a Recovery Call Centre, with at least 1&ndash;2 years in a supervisory or managerial role.</li><li>Strong leadership skills and experience in managing a team of call agents.</li><li>Excellent communication, negotiation, and problem-solving abilities.</li><li>Knowledge of recovery processes, follow-up techniques, and customer handling.</li><li>Proficiency in CRM systems, call centre dashboards, and reporting tools.</li><li>Ability to work under pressure and meet recovery deadlines.</li><li>Strong analytical and monitoring skills.</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Professional and supportive work environment</li></ul>Job Type: Full-timeWork Location: In person

Call Centre Manager

Acclivousbyte

We are seeking a highly motivated and results-driven Call Centre Agent (Deal Closure) to join our sales team. The ideal candidate will be responsible for handling qualified leads, guiding prospects through the final stages of the sales funnel, and successfully closing deals. This role requires excellent communication skills, strong negotiation abilities, and a proven track record in sales.Key Responsibilities:<ul><li>Handle inbound and outbound calls to engage with potential customers.</li><li>Follow up on leads generated by the marketing or lead generation team.</li><li>Present product/service offerings clearly and confidently to clients.</li><li>Understand customer needs and provide tailored solutions.</li><li>Address customer objections and concerns effectively.</li><li>Negotiate terms and close sales to meet monthly targets.</li><li>Maintain detailed records of interactions and sales activities in the CRM system.</li><li>Collaborate with the sales and support teams for smooth deal processing.</li><li>Ensure a high level of customer satisfaction throughout the sales process.</li></ul>Requirements:<ul><li>Proven experience in sales, telemarketing, or call centre deal closure.</li><li>Strong communication, persuasion, and negotiation skills.</li><li>Ability to work under pressure and meet performance targets.</li><li>Fluency in English (additional languages are a plus).</li><li>Confident, energetic, and goal-oriented personality.</li><li>Basic computer skills and familiarity with CRM tools.</li></ul>Preferred:<ul><li>Experience in closing high-ticket or B2B deals.</li><li>Ability to understand customer pain points and convert them into sales opportunities.</li></ul>Benefits:<ul><li>Competitive salary with attractive commission structure.</li><li>Performance-based incentives and bonuses.</li><li>Growth and learning opportunities within the company.</li></ul>Job Type: Full-timePay: From Rs80,000.00 per monthWork Location: In person

Call Centre Agent – Deal Closure

Xpert Prime

About the RoleWe are looking for an experienced and confident Sales Team Lead who has a proven track record in outbound sales, closing deals, and managing long-term client relationships. The ideal candidate will not only drive individual revenue but also help build and lead a small sales team as we scale.Key Responsibilities&Oslash; Perform outbound calls and pitch IT Services.&Oslash; Close new business opportunities through consultative selling and negotiation.&Oslash; Build strong customer relationships ensuring satisfaction &amp; retention.&Oslash; Create and implement calling scripts, sales strategies, and follow-up processes.&Oslash; Handle escalations and act as the communication bridge between clients and operations.&Oslash; Train and mentor junior sales/calling agents.&Oslash; Track KPIs, maintain CRM pipelines, and generate sales performance reports.&Oslash; Improve customer lifetime value through upselling and cross-selling.Required Skills &amp; Profile&Oslash; Proven experience in Outbound / Inside Sales&Oslash; Strong closing skills (B2B preferred)&Oslash; Experience selling Digital Marketing or IT services&Oslash; Excellent spoken and written English&Oslash; Confident communicator, great objection handler&Oslash; CRM usage knowledge&Oslash; Leadership qualities with accountability-driven mindset&Oslash; Target-oriented and able to work in a fast-paced environment&Oslash; Ability to handle multiple clients and maintain retainership relationshipsPreferred Experience&Oslash; Worked previously in Call Centers, Software Houses, Digital Agencies, or IT service companies&Oslash; Capability to hire, train and mentor new team membersJob Type: Full-timePay: From Rs85,000.00 per monthWork Location: In person

Call Center Sales Manager

Ace Dispatch Solution

Ace Dispatch Solutions is seeking a highly motivated and experienced HR Manager to join our dynamic and growing team. The ideal candidate must have a strong HR background, preferably in a Call Center, Dispatch Center, or IT company. This position is open to female candidates only.Key Responsibilities<ul><li>Develop and implement HR strategies and policies aligned with the company&rsquo;s goals.</li><li>Lead the full recruitment cycle (job posting, interviewing, hiring, onboarding).</li><li>Support ongoing business needs through effective employee development, engagement, and retention.</li><li>Oversee and manage the performance appraisal system to ensure continuous improvement.</li><li>Maintain and update pay plans, benefits, and HR records.</li><li>Identify training needs, develop training plans, and monitor employee progress.</li><li>Ensure legal compliance and adherence to HR best practices.</li><li>Handle employee relations, conflict resolution, disciplinary actions, and terminations professionally.</li><li>Maintain a healthy, positive, and productive workplace environment.</li></ul>Requirements<ul><li>Proven experience as an HR Manager or Senior HR Executive.</li><li>Experience in a Call Center/Dispatch Center/IT company is highly preferred.</li><li>Strong understanding of HR policies, labor laws, and compliance requirements.</li><li>Ability to work with HR metrics, data, and documentation.</li><li>Excellent interpersonal, negotiation, and presentation skills.</li><li>Ability to handle sensitive situations with professionalism.</li><li>Bachelor&rsquo;s degree in Human Resources or related field.</li><li>Strong English communication skills are mandatory.</li></ul>Job Details<ul><li>Shift: 1 PM to 10 PM (9-hour shift)</li><li>Gender Requirement: Female</li><li>Salary: PKR 40,000 &ndash; 70,000</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

HR Manager (Female)

Contegris Pvt Ltd

About ContegrisContegris is a leading SaaS company dedicated to delivering Technology Solutions for a Delightful Customer Experience. Since 2012, we've been empowering over 300 enterprise clients across 20+ industries with our smart and scalable solutions. Our product suite includes an Omni-Channel Contact Center Platform (Intellicon), Helpdesk, Sales CRM, Unified Communication, WhatsApp Business API, and AI-powered self-service tools. With innovation at the core, we strive to enhance how businesses connect with their customers.Job OverviewAs Key Account Manager, your role will be pivotal in driving the company's growth by identifying new business opportunities, building relationships, and expanding our market presence. The ideal candidate will possess a blend of sales &amp; business development techniques, excellent communication and persuasion skills, and a passion for fostering positive customer relationships.Key Responsibilities:<ul><li>Collaborate and work with the Lead Generation Team to mature lead. Lead Generation through your own network, LinkedIn, exiting clients.</li><li>Build and maintain strong relationships with existing clients, acting as their main point of contact and understanding their business needs thoroughly</li><li>Identify opportunities to promote &amp; sell additional products.</li><li>Schedule and conduct product demonstrations with prospective clients, showcasing the unique value propositions and features of our SaaS solutions.</li><li>Prepare and deliver compelling proposals.</li><li>Ensure high levels of customer satisfaction and loyalty.</li><li>Develop and implement strategies to retain key accounts and prevent churn.</li><li>Meet and exceed sales targets and KPIs related to revenue, client acquisition, and client retention.</li><li>Stay informed about industry trends, competitor activities, and market developments to identify new business opportunities.</li><li>Provide regular reports on sales activities, account status, and progress towards targets.</li><li>Negotiate terms and agreements with clients, ensuring a win-win outcome. Close deals to achieve sales targets.</li><li>Work closely with cross-functional teams to ensure alignment and support for business development initiatives.</li></ul>Job Requirements:<ul><li>Minimum Bachelors degree, preferable in Sales &amp; Marketing / Business Administration.</li><li>3-4 years of experience in the same capacity in IT, SaaS or Software Industry.</li><li>Demonstrated track record of meeting and exceeding sales targets and KPIs.</li><li>Strong understanding of lead generation, account management, cross-selling, and up-selling techniques.</li><li>Familiarity with CRM software and sales tools is essential.</li><li>Excellent communication and presentation skills, both written and verbal.</li><li>Ability to build and maintain strong relationships with clients, understanding their unique business needs.</li><li>Possess good market knowledge.</li></ul>Job Type: Full-timeWork Location: In person

Key Account Manager

Explore 884+ Contact center manager in Lahore this December. Find roles across top companies and apply now to boost your career.