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Think Higher Consultants

<p>The Assistant Manager Human Resources is responsible for supporting and managing day-to-day HR operations, including recruitment, employee relations, attendance, performance management, training, payroll coordination, policy implementation, and compliance with company procedures. The role ensures efficient HR practices while contributing to employee engagement and organizational growth.</p><p>Key Responsibilities</p><ul><li>Manage end-to-end recruitment, including job postings, screening, interviews, and onboarding.</li><li>Maintain employee records, HR documentation, and personnel files.</li><li>Monitor attendance, leave, and probation confirmations.</li><li>Coordinate payroll inputs, salary revisions, and employee benefits with the Finance Department.</li><li>Support performance appraisal, KPI monitoring, and employee development initiatives.</li><li>Handle employee relations, disciplinary matters, and grievance resolution professionally.</li><li>Ensure compliance with company policies, SOPs, and applicable labor laws.</li><li>Organize employee engagement activities, training sessions, and HR-related events.</li><li>Prepare HR reports, letters, contracts, and other official documentation.</li><li>Perform any other HR and administrative duties assigned by management.</li></ul><p>Qualifications &amp; Requirements</p><ul><li>Bachelor's degree in Human Resource Management, Business Administration, or a related field (Master's preferred).</li><li>3&ndash;5 years of relevant HR experience.</li><li>Strong knowledge of recruitment, HR operations, labor laws, and performance management.</li><li>Excellent communication, organizational, and interpersonal skills.</li><li>Proficient in Microsoft Office and HR information systems (HRIS).</li></ul><p>Pay: Rs65,000.00 - Rs85,000.00 per month</p><p>Work Location: In person</p>

HR Specialist

Zones IT Solutions

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Company Overview:
 <br/>
 <br/>
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 <br/>
 <br/>
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook
 <br/>
 <br/>
 <strong>
  Position Overview
  <br/>
  <br/>
 </strong>
 As a Field Dispatch Coordinator, you will ensure Zones work is performed efficiently &amp; accurately. You will provide consistency in customer deliverables by training &amp; onboarding technicians and engineers, assisting in the preparation of project manuals, performing pilot installations, quality assurance checks, and performing supervisory functions for the Field Services Team.
 <br/>
 <br/>
 <strong>
  What You Will Do As The Field Dispatch Coordinator
  <br/>
  <br/>
 </strong>
 Employees employed in the role of Field Dispatch Coordinator shall be required to apply their independent minds and demonstrate intellectual abilities in their decision-making.
 <br/>
 <br/>
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 <br/>
 <br/>
 <ul>
  <li>
   Perform pilot installation for our customers to verify and validate the scope of services and installation scripts.
  </li>
  <li>
   Work with the Project Management Office to prepare project manuals on each project for our technicians and engineers which will outline topics such as:
  </li>
  <li>
   Contact information
  </li>
  <li>
   Escalation procedures
  </li>
  <li>
   Scope of services
  </li>
  <li>
   Installation scripts and processes
  </li>
  <li>
   Schedules and teams
  </li>
  <li>
   Locations and maps
  </li>
  <li>
   Site completion checklists
  </li>
  <li>
   Provide onboarding, training, and support for Field Technicians
  </li>
  <li>
   Perform quality assurance checks and team assessments to ensure:
  </li>
  <li>
   Performance of the complete scope of services as outlined in the SOW
  </li>
  <li>
   Installation scripts and processes are completed, meeting client directed specifications
  </li>
  <li>
   Be available for all escalations and questions as a dedicated technical support resource
  </li>
  <li>
   Route and manage subcontractor work orders
  </li>
  <li>
   Collect and validate appropriate deliverables upon completion for delivery to project manager
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education/Certification
  <br/>
  <br/>
 </strong>
 Bachelor&rsquo;s degree in IT/Business Administration or any other related field
 <br/>
 <br/>
 <strong>
  Required Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5+ years&rsquo; experience with PC systems, related peripherals, common software programs, and Operating Systems
  </li>
  <li>
   Thorough understanding of the connectivity of devices to LAN and WAN
  </li>
  <li>
   Candidates must possess the ability and willingness to adapt to working off-hours, weekends a without prior notification
  </li>
  <li>
   Strong interpersonal and customer service skills
  </li>
  <li>
   Ability to communicate internally and externally on all levels and through all mediums.
  </li>
  <li>
   Experience and success in working with various delivery organizations to achieve deliverables
  </li>
  <li>
   Ability to effectively prioritize and execute tasks in a high-pressure environment
  </li>
  <li>
   Ability to work and adapt to change in a fast-paced environment
  </li>
  <li>
   Excellent written and verbal communication skills
  </li>
  <li>
   Voice and Data cabling experience (Installation, termination, testing)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with Service Desk and ITSM tool suite
  </li>
  <li>
   Concepts of networking fundamentals
  </li>
  <li>
   FTMA operations and field dispatch coordination experience
  </li>
  <li>
   Experience with Service Now
  </li>
  <li>
   Resource supervisory experience
   <br/>
   <br/>
  </li>
 </ul>
 Zones offers a comprehensive Benefits package
 <br/>
 <br/>
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
 <br/>
 <br/>
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 <br/>
 <br/>
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 <br/>
 <br/>
 Shift Timings: 07:00 P.M to 04:00 A.M (Pk time)
</div>


Field Dispatch Coordinator

Inspire Pakistan

<div><div><div><div><b>Posted date</b></div> <div>11th July, 2026</div> <div><b>Last date to apply</b></div> <div>17th July, 2026</div>
</div><br>
<div><div><b>Country</b></div> <div>Pakistan</div> <div><b>Locations</b></div> <div>Islamabad</div>
</div><br>
<div><div><b>Category</b></div> <div>Operations Management
</div></div><br>
<div><div><b>Salary</b></div> <div>350,000/- (fixed Salary)</div>
</div><br>
<div><div><b>Type</b></div> <div>Full Time</div> <div><b>Position</b></div> <div>1</div>
</div><br>
<div><div><b>Experience</b></div> <div>5 years</div></div></div></div>
<br><p></p><div><div><div><div><div><div><p><b>About the Organisation</b></p>
<p>
Inspire Pakistan is a non-governmental, non-profit organisation implementing community-based and rights-focused programmes in partnership with donors, government counterparts, and other stakeholders. Its work focuses on supporting vulnerable and at-risk communities through accountable, inclusive, and ethical service delivery, with a strong emphasis on human rights interventions, including but not limited to Protection, Education, GBV and MHPSS.</p></div></div><p></p><div><br>
<div>
<p><b>Job Title</b></p></div><div><br>
<p>
Senior Admin &amp; Finance Manager</p></div></div><div><br>
<div>
<p><b>Reporting to or/supervised by<br>
</b></p></div><div><p>Under the direct supervision of the Director Operations, with a parallel reporting line to the CEO Office.</p></div></div><div><br>
<div>
<p><b>Unit</b></p></div><div><br>
<p>
Operations</p></div></div><div><br>
<div>
<p><b>Section</b></p></div><div><br>
<p>
Finance, Administration, Procurement &amp; IT</p></div></div><div><br>
<div>
<p><b>Duty Station</b></p></div><div><br>
<p>
Head Office</p></div></div><br>
</div>
</div></div><p></p><div><div><div><div><div><p><b>Purpose
</b></p><p>The Senior Admin &amp; Finance Manager is responsible for providing strategic leadership and oversight of the Finance, Administration, Procurement, Information Technology (IT), Asset Management, Facility Management, and Operational Support functions across Head Office, Regional Offices, field offices, project locations, and associated facilities.</p><br>
<p></p>
<p>
The role ensures efficient, compliant, transparent, and well-coordinated operational support across the organisation by strengthening financial management, budgeting, forecasting, internal controls, procurement systems, administrative systems, information technology, and operational readiness. The position supports organisational planning, programme implementation, and executive decision-making through effective resource utilisation, operational excellence, and compliance with organisational policies, donor requirements, and applicable regulations.</p></div></div><div><br>
<div>
<p><b>Key Responsibilities</b></p>
<p><b>
Strategic Leadership &amp; Operational Management</b></p>
<ul>
<li>Lead and manage the Finance, Administration, Procurement, and Information Technology (IT) Sections across Head Office, Regional Offices, field offices, and project locations.</li>
<li>Provide strategic leadership and direction to operational support functions, ensuring efficiency, accountability, consistency, and compliance across the organisation.</li>
<li>Develop, implement, review, and continuously improve operational systems, policies, procedures, manuals, and internal controls.</li>
<li>Support organisational planning, operational strategy, budgeting, and resource allocation.</li>
<li>Exercise delegated financial and administrative authority in accordance with the approved Delegation of Authority (DOA).</li>
<li>Provide strategic operational advice, financial analysis, and recommendations to support executive decision-making.</li>
<li>Ensure operational systems effectively support programme implementation and organisational objectives across all locations.</li>
</ul>
<p><b>Financial Management, Budgeting &amp; Forecasting</b></p>
<ul>
<li>Lead the development, consolidation, implementation, monitoring, and revision of organisational and project budgets in coordination with Programme Units, Regional Offices, and senior management.</li>
<li>Coordinate the annual organisational budgeting process and periodic budget revisions to ensure alignment with organisational priorities, approved workplans, and donor requirements.</li>
<li>Monitor budget utilisation across Head Office, Regional Offices, field offices, project locations, and associated facilities.</li>
<li>Prepare financial forecasts, cash flow projections, Budget versus Actual (BvA) analyses, expenditure forecasts, and financial reports.</li>
<li>Ensure Programme Managers, Unit Heads, Regional Offices, and budget holders receive timely budget updates, expenditure reports, forecasts, variance analyses, and financial guidance.</li>
<li>Lead periodic budget review meetings with Programme Units, Regional Offices, and budget holders to monitor financial performance and implementation progress.</li>
<li>Review and approve financial transactions, supporting documentation, coding, and expenditure within delegated authority.</li>
<li>Ensure effective management of bank accounts, reconciliations, cash management, advances, settlements, and financial controls.</li>
<li>Oversee preparation of monthly, quarterly, annual, management, and donor financial reports.</li>
<li>Support proposal development through preparation and review of project budgets, budget narratives, and financial assumptions.</li>
<li>Promote financial accountability, value for money, cost optimisation, and efficient utilisation of organisational resources.</li>
</ul>
<p><b>Administration, Procurement, Asset, Facility &amp; Information Technology Management</b></p>
<ul>
<li>Lead administration, procurement, facility management, asset management, and operational support services across all organisational locations.</li>
<li>Ensure effective office administration, facilities management, utilities, office maintenance, leases, travel, transport, fleet management, warehouses, stores, inventory, and administrative support services.</li>
<li>Oversee procurement planning, vendor selection, framework agreements, procurement documentation, contract management, and procurement compliance.</li>
<li>Ensure procurement activities comply with organisational policies, donor requirements, the Delegation of Authority (DOA), and applicable procedures.</li>
<li>Oversee management of organisational assets, including acquisition, inventory, tracking, maintenance, physical verification, transfer, and disposal.</li>
<li>Oversee vendor agreements, service contracts, lease agreements, maintenance contracts, and organisational insurance relating to offices, vehicles, assets, and operational resources, where applicable.</li>
<li>Provide strategic oversight of organisational Information Technology (IT) functions, including IT infrastructure, systems, networks, cybersecurity, ICT assets, software licensing, data protection, and business-critical digital services.</li>
</ul>
<p><b>Field Financial Oversight &amp; Coordination</b></p>
<ul>
<li>Provide operational leadership and oversight to Regional Offices, field offices, project locations, and associated facilities.</li>
<li>Ensure consistent implementation of finance, administration, procurement, IT, and operational procedures across all organisational locations.</li>
<li>Supervise Regional Senior Admin &amp; Finance Officers and provide technical guidance to operational teams across field locations.</li>
<li>Undertake regular monitoring and support missions to Regional Offices, field offices, project locations, and associated facilities to strengthen systems, ensure compliance, resolve operational challenges, and improve operational performance.</li>
<li>Ensure field operations remain aligned with organisational policies, donor requirements, operational standards, and management directives.</li>
</ul>
<p><b>Compliance, Risk Management &amp; Audit</b></p>
<ul>
<li>Ensure compliance with organisational policies, donor requirements, statutory regulations, and standard operating procedures.</li>
<li>Monitor compliance with approved operational policies and procedures and lead their periodic review and improvement.</li>
<li>Strengthen organisational internal control systems, financial controls, and risk management frameworks.</li>
<li>Identify financial and operational risks through budget monitoring, expenditure analysis, operational reviews, and financial forecasting, and implement appropriate mitigation measures.</li>
<li>Serve as the organisational focal point for internal and external audits relating to finance and operations.</li>
<li>Coordinate audit processes, prepare documentation, manage audit responses, and monitor implementation of audit recommendations.</li>
<li>Ensure compliance with statutory, taxation, NGO regulatory, and other applicable operational requirements.</li>
</ul><ul><li>Ensure operational records and documentation remain complete, accurate, and audit-ready.</li>
</ul>
<p><b> </b><b>Coordination &amp; Organisational Support</b></p>
<ul>
<li>Ensure effective coordination between Programme Units, Finance, Administration, Procurement, Information Technology, the Executive Office, Regional Offices, and field locations.</li>
<li>Coordinate operational implementation across organisational units to support programme delivery.</li>
<li>Ensure relevant departments, management, and budget holders are informed of budget performance, expenditure trends, forecasted variances, funding gaps, operational risks, and resource requirements.</li>
<li>Prepare and present operational performance reports, financial analyses, organisational dashboards, and strategic updates for senior management.</li>
<li>Maintain effective coordination with donors, auditors, banks, vendors, consultants, and external stakeholders on operational matters, as required.</li>
<li>Represent the Operations Unit in management meetings, donor meetings, audits, operational coordination forums, and external engagements, as delegated.</li>
<li>Ensure timely implementation of organisational priorities, management decisions, and operational directives.</li>
</ul>
<p><b>Team Leadership, Supervision &amp; Capacity Building</b></p>
<ul>
<li>Provide strategic leadership, supervision, and performance management for the Finance, Administration, Procurement, and Information Technology Sections across Head Office and field locations.</li>
<li>Directly supervise assigned operational personnel through established reporting structures.</li>
<li>Allocate workloads, monitor performance, and ensure timely achievement of departmental objectives and operational deliverables.</li>
<li>Provide technical guidance, coaching, mentoring, and on-the-job support to strengthen staff performance and professional development.</li>
<li>Identify capacity-building needs and support staff learning, development, and succession planning.</li>
<li>Promote accountability, collaboration, professionalism, ethical conduct, and adherence to organisational policies and standards.</li>
</ul>
<p><b>Systems Development &amp; Operations Continuity</b></p>
<ul>
<li>Strengthen financial, administrative, procurement, information technology, and operational systems across the organisation.</li>
<li>Lead operational improvement initiatives through process optimisation, digitisation, automation, innovation, and technology-driven solutions.</li>
<li>Develop operational Key Performance Indicators (KPIs), management dashboards, reporting tools, and performance monitoring mechanisms.</li>
<li>Promote cost optimisation and sustainable utilisation of organisational resources.</li>
<li>Develop and maintain operations continuity arrangements and ensure organisational readiness for emergency response and surge operations.</li>
<li>Coordinate operational support, financial planning, procurement, and resource mobilisation during emergencies.</li></ul><br>
<p></p>
<p><b>
Other Duties</b></p>
<ul>
<li>Perform any other duties related to Finance, Administration, Procurement, Information Technology, operational management, and organisational priorities as assigned by the Director Operations or the Executive Office.</li>
<li>Support strategic organisational initiatives and institutional strengthening activities.</li></ul></div><br>
</div><br>
<div><div><p><b>Qualifications &amp; Experience</b></p>
<ul>
<li>Preferably Bachelor's or Master's degree in Finance, Accounting, Business Administration, Commerce, Management, Supply Chain Management, Information Technology, or a related field.</li>
<li>Professional qualifications such as ACCA, CA (Inter), CMA, CIPS, MBA Finance, MBA Operations, or equivalent will be considered an asset.</li>
<li>Minimum 5&ndash;10 years of progressively responsible experience in finance, administration, procurement, operations management, or related fields.</li>
<li> Demonstrated experience managing multi-functional operational teams across Head Office and field locations.</li>
<li>Strong understanding of financial management, budgeting, forecasting, procurement systems, administrative management, information technology, internal controls, asset management, risk management, and donor compliance.</li>
<li>Experience managing organisational audits, financial reporting, operational planning, policy implementation, and organisational systems.</li>
<li>Excellent leadership, organisational, analytical, communication, negotiation, and problem-solving skills.</li>
<li>Proficiency in financial management systems, ERP/HRMIS platforms, Microsoft Office applications, and organisational information systems.</li>
<li>Ability to work strategically while ensuring effective operational oversight across multiple organisational locations.</li></ul></div><br>
</div><br>
<div><div><p><b>Policies &amp; Compliance</b></p>
<ul>
<li>The position is subject to and governed by the organisation&rsquo;s policies, procedures, codes of conduct and ethical standards.</li>
<li>All staff are required to comply with all applicable policies at all times as a condition of employment.</li></ul></div></div></div></div></div></div><p></p>

Senior Admin and Finance Manager

Motive

<div><div><p><b>Who we are:</b></p>
<p>
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.</p>
<p>
Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.</p>
<p>
Visit gomotive.com to learn more.</p></div><div>
<h3 class="jobSectionHeader"><b>
About the Role:</b></h3>
<p>
As a Senior Billing Specialist , you will serve as the main point of contact for all billing-related inquiries. You will be responsible for billing and processing charges, researching outstanding billing items, generating invoices, reviewing and validating refunds, and continuously providing feedback to the management team with inaccurate findings to solve problems and fine-tune processes. You will interact with internal departments to ensure the timely handling and resolution of cases and assist our sales team in an operational capacity to close a sale and generate quotes. This will require an intimate understanding of how the Quote-to-Cash process works and being able to troubleshoot issues as they come up. Motive is seeking an ambitious individual with strong organizational skills and a high level of attention to detail and accuracy to join our focused and motivated team.</p>
<h3 class="jobSectionHeader"><b>
What You'll Do:</b></h3>
<ul>
<li>Oversee the billing status of accounts by researching and resolving any billing inconsistencies, errors, and assisting in clearing all lender requirements</li>
<li>Analyze billing documents and other data for accuracy and completeness, acquiring missing or correcting data when necessary</li>
<li>Create customized funding invoices specific to each lender for the VF deals, ensuring timely billing and accuracy.</li>
<li>Escalating any discrepancies in documentation to the relevant departments.</li>
<li>Collaborate cross functionally between Sales, CS, Accounts Management, and Order Management to resolve or expedite issues.</li>
<li>Timely invoicing with accuracy.</li>
<li>Handle all billing-related cases, especially concerns related to tax issues, lender fee issues, or VF Invoice adjustments.</li>
<li>Manage the complete billing cycle, encompassing the identification and resolution of any related discrepancies or issues.</li>
<li>Ensure proper period cut-off for month-end close procedures.</li>
<li>Be the point person to answer billing-related support cases.</li>
<li>Support vendor operations and address any related concerns.</li>
<li>Work closely with other functional teams to ensure sales orders are fulfilled timely, resolve outstanding issues, and ensure data quality and accuracy</li>
<li>Provide accurate and timely reporting.</li>
<li>Generate reports based on specified needs</li>
<li>Able to run audits, identify root causes and provide timely resolution</li>
<li>Comfortable working with spreadsheets, internet applications, and ERP systems</li>
<li>Maintain the integrity and accuracy of data while entering it into various electronic systems</li>
<li>Evaluate the billing process and recommend improvements where possible</li>
<li>Handle <b>card and ACH chargebacks end-to-end</b>, including intake, investigation, evidence packaging, representation, and outcome booking, ensuring adherence to network/bank timelines and Motive policies.</li>
<li>Manage <b>cancellations and early terminations</b>, validating eligibility, coordinating with cross-functional stakeholders, and ensuring accurate billing adjustments, credits, and held-to-contract fees.</li>
<li>Support <b>Enterprise (ENT) billing</b> by reviewing complex contracts, validating pricing and terms, and coordinating custom invoicing or schedules to ensure accurate and timely billing for strategic accounts.</li>
<li>Perform <b>billing audits and reconciliations</b> (e.g., invoice vs. usage, GL tie-outs, partner funding files), identifying root causes of discrepancies and driving corrective actions with relevant teams.</li>
<li>Maintain <b>SOX-compliant documentation and audit trails</b> for billing changes, refunds/credits, and write-offs, ensuring readiness for internal and external audits.</li>
<li>Available to work US Hours 9 to 6</li>
</ul><h3 class="jobSectionHeader"><b>What We're Looking For:</b></h3>
<ul><li>2-3 years of experience in a Billing or Billing-related role</li>
<li>Independent self-starter and adaptable in a fast-paced and changing environment</li>
<li>Excellent communication skills (written and verbal)</li>
<li>High level of attention to detail</li>
<li>Ability to work well with ambiguity, solve problems, and think on your feet</li>
<li>Expertise with Google Suite and Microsoft Office</li>
<li>A good command of Excel and Google Sheets</li>
<li>Comprehensive knowledge of Zuora is a plus</li>
<li>Expertise in Salesforce.com is a plus</li>
<li>Bachelor's (BA/BS) degree in accounting or finance is a plus</li></ul></div><p><br>
</p><div><p><i>
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.</i></p>
<p><i>
Please review our Candidate Privacy Notice </i><i>here</i><i>.</i></p>
<p><i>
UK Candidate Privacy Notice </i><i>here</i><i>.</i></p>
<p><i>
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. </i><i>It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.</i></p>
<p><i>
All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.</i></p></div></div>

Senior Billing Specialist

Pakistan International Airlines

<div>
 <p>
  A journey towards the transformation of Pakistan International Airlines.
 </p>
 <p>
  As PIA moves into an important new chapter, we are looking for leaders who are passionate about strengthening governance, performance, accountability, and institutional excellence. If you want to contribute to the future growth of one of Pakistan&rsquo;s most iconic national institutions, this is your opportunity.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Position Purpose
  </strong>
 </p>
 <p>
  The Chief Internal Auditor will lead PIACL&rsquo;s Internal Audit function and provide independent, objective assurance to the Board Audit Committee and management on governance, risk management, internal controls, compliance, financial discipline, operational performance, and ethical conduct.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Reporting Line
  </strong>
 </p>
 <p>
  The Chief Internal Auditor shall report functionally to the Board Audit Committee and administratively to the Chief Executive Officer.
 </p>
 <p>
  The position shall have direct and unrestricted access to the Board Audit Committee, Chairman of the Board, CEO, external auditors, regulators, and all relevant records, systems, locations, and personnel required for audit work.
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   1. Audit Strategy, Governance and Risk Management
  </strong>
 </p>
 <ul>
  <li>
   Develop and implement a risk-based Internal Audit strategy aligned with PIACL&rsquo;s business priorities, turnaround plan, regulatory requirements, and international internal audit standards.
  </li>
  <li>
   Prepare the annual Internal Audit Plan for approval by the Board Audit Committee.
  </li>
  <li>
   Provide independent assurance over governance, enterprise risk management, internal controls, compliance, and management accountability.
  </li>
  <li>
   Review the adequacy and effectiveness of PIACL&rsquo;s risk management framework, including identification, assessment, mitigation, monitoring, and escalation of key strategic, financial, operational, regulatory, technology, safety, and reputational risks.
  </li>
  <li>
   Provide assurance on the effectiveness of Business Continuity Plans, crisis management arrangements, disaster recovery plans, contingency protocols, and the organization&rsquo;s readiness to respond to operational disruptions.
  </li>
  <li>
   Present high-quality audit reports, risk insights, control issues, and corrective action updates to the Board Audit Committee.
  </li>
 </ul>
 <p>
  <strong>
   2. Risk-Based Assurance
  </strong>
 </p>
 <ul>
  <li>
   Conduct audits across high-risk areas, including Finance, Commercial, Operations, Engineering, Maintenance, Procurement, HR, IT, Safety, Cargo, Ground Handling, Revenue Management, and Transformation Projects.
  </li>
  <li>
   Identify control weaknesses, financial leakage, process gaps, compliance breaches, fraud risks, and areas of operational inefficiency.
  </li>
  <li>
   Ensure audit findings are practical, evidence-based, commercially relevant, and linked to clear management action plans.
  </li>
 </ul>
 <p>
  <strong>
   3. Compliance Assurance
  </strong>
 </p>
 <ul>
  <li>
   Provide independent assurance on compliance with applicable laws, aviation regulations, corporate governance requirements, Board approvals, internal policies, delegation of authority, procurement rules, financial controls, labor laws, tax requirements, and regulatory obligations.
  </li>
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   Review the effectiveness of compliance monitoring mechanisms across the organization and highlight material breaches, recurring violations, weak enforcement, and delayed corrective actions.
  </li>
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   Coordinate with relevant internal stakeholders, external auditors, and regulatory bodies where required, while maintaining the independence of the Internal Audit function.
  </li>
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   Ensure that compliance gaps are reported to the appropriate management forums and the Board Audit Committee in a timely and transparent manner.
  </li>
 </ul>
 <p>
  <strong>
   4. Performance Monitoring and Management Assurance
  </strong>
 </p>
 <ul>
  <li>
   Provide independent assurance on the accuracy, reliability, and completeness of performance data reported to the Board, CEO, and senior management.
  </li>
  <li>
   Review performance monitoring across key business areas, including revenue, cost, route profitability, aircraft utilization, on-time performance, load factor, yield, productivity, procurement savings, inventory, customer experience, and transformation milestones.
  </li>
  <li>
   Assess whether KPIs are clearly defined, measurable, consistently tracked, and aligned with PIACL&rsquo;s strategic and turnaround objectives.
  </li>
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   Highlight recurring underperformance, weak accountability, unreliable reporting, and delayed corrective actions.
  </li>
 </ul>
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  <strong>
   5. Financial Control and Value Protection
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 </p>
 <ul>
  <li>
   Review controls over revenue, expenditure, procurement, contracts, payments, payroll, treasury, receivables, inventory, fuel, maintenance, aircraft leasing, and major commercial arrangements.
  </li>
  <li>
   Identify opportunities to reduce leakage, prevent waste, strengthen financial discipline, and improve value protection.
  </li>
  <li>
   Provide assurance over cost optimization, restructuring, and transformation initiatives.
  </li>
 </ul>
 <p>
  <strong>
   6. Fraud Risk, Ethics and Investigations
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 </p>
 <ul>
  <li>
   Lead or supervise reviews into suspected fraud, misconduct, conflict of interest, policy violations, misuse of assets, and financial irregularities.
  </li>
  <li>
   Strengthen fraud risk management, whistleblowing review mechanisms, and investigation protocols.
  </li>
  <li>
   Ensure investigations are conducted objectively, confidentially, and in accordance with due process.
  </li>
  <li>
   Report significant fraud, misconduct, or control failures to the Board Audit Committee in a timely manner.
  </li>
 </ul>
 <p>
  <strong>
   7. Digital Audit and Data Analytics
  </strong>
 </p>
 <ul>
  <li>
   Build data-driven audit capability through analytics, exception reporting, continuous monitoring, and system-based controls.
  </li>
  <li>
   Review IT controls, cybersecurity risks, ERP controls, access rights, data integrity, disaster recovery, and digital transformation risks.
  </li>
  <li>
   Use analytics to identify unusual trends, duplicate payments, unauthorized transactions, revenue leakages, payroll exceptions, procurement anomalies, and policy breaches.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Qualification and Experience
  </strong>
 </p>
 <ul>
  <li>
   CA, ACCA, CPA, CIA, CISA, CFE, CMA, or equivalent professional qualification.
  </li>
  <li>
   Minimum 25 years of relevant experience, including senior leadership experience in internal audit, risk, finance, compliance, governance, or assurance.
  </li>
  <li>
   Experience in aviation, logistics, transportation, public-sector enterprises, regulated industries, infrastructure, energy, manufacturing, banking, or large conglomerates will be preferred.
  </li>
  <li>
   Strong exposure to Board Audit Committees, executive management, risk-based auditing, financial controls, fraud investigations, performance assurance, compliance assurance, business continuity review, and governance.
  </li>
  <li>
   Experience in turnaround, restructuring, transformation, cost optimization, or data-driven audit environments will be an added advantage.
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Chief Internal Auditor

foodpanda

<div>
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 As an Account Manager, you will be responsible for maintaining a relationship with the vendors who generate the most business in terms of orders and revenue for foodpanda.
 <br/>
 <br/>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Function as the main contact person for the city-wide Client Accounts.
  </li>
  <li>
   Development and maintenance of strong and trustworthy relationships with all Key Accounts.
  </li>
  <li>
   Analysis and identification of upcoming needs and opportunities.
  </li>
  <li>
   Negotiate contracts and close agreements to maximize profits.
  </li>
  <li>
   Responsible for MoM Growth of all assigned Accounts.
  </li>
  <li>
   Clearly communicate the progress of Weekly/Monthly/Quarterly initiatives to internal and external stakeholders.
  </li>
  <li>
   Prepare reports on Commercial Metrics, Operational Metrics, Product Mix, Marketing Campaigns etc.
  </li>
  <li>
   Forecast and track key account Metrics (e.g. monthly &amp; quarterly sales results and annual forecasts).
  </li>
  <li>
   Responsible for designing exclusive marketing campaigns, partnerships &amp; co branding activities.
  </li>
  <li>
   Support cross functional teams in delivering the strategy by facilitating communication of lessons learned, resolving urgent issues, lining up appropriate group level support and deploying processes &amp; tools.
  </li>
  <li>
   Additional tasks/projects as they arise.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's Degree in Business Administration or relevant degree.
  </li>
  <li>
   Has an acute sense of responsibility and can take full ownership of the function.
  </li>
  <li>
   At least 2 years&rsquo; experience in the relevant field.
  </li>
  <li>
   Experience with Microsoft Office, especially Excel, or Google equivalents
  </li>
  <li>
   Your knowledge of the internet and e-commerce sector is solid
  </li>
  <li>
   You are driven and ambitious.
  </li>
  <li>
   You are very proactive and could lead independent projects.
  </li>
  <li>
   You have the ability to perform root cause analysis and build process flows.
  </li>
  <li>
   You&rsquo;re very detail oriented and pay attention to all the steps in the process
  </li>
  <li>
   You are process oriented and data driven
  </li>
 </ul>
</div>


Assistant Manager, Account Management

Associated Technologies Pvt. Ltd.

<p>Position Summary</p><p>We are seeking an experienced and results-oriented <b>Assistant Manager &ndash; Operations &amp; Maintenance (O&amp;M)</b> to lead nationwide telecom site maintenance activities and ensure maximum network availability across telecom infrastructure projects. The ideal candidate will be responsible for managing preventive and corrective maintenance, supervising field teams, coordinating with customers and vendors, monitoring SLAs, and ensuring timely resolution of site issues while maintaining the highest standards of quality, safety, and operational excellence.</p><p>The candidate should have strong technical expertise in telecom site infrastructure, power systems, field operations, and customer management, with the ability to manage multiple teams and projects across Pakistan.</p><p>Key ResponsibilitiesOperations &amp; Maintenance Management</p><ul><li>Manage end-to-end Operations &amp; Maintenance (O&amp;M) activities for telecom infrastructure sites across Pakistan.</li><li>Ensure maximum site uptime and network availability by effectively managing preventive and corrective maintenance.</li><li>Monitor site health and ensure compliance with customer SLAs and operational KPIs.</li><li>Develop maintenance schedules and ensure timely execution of preventive maintenance activities.</li><li>Ensure rapid response to site alarms, emergency breakdowns, and critical network issues.</li></ul><p>Telecom Site Operations</p><ul><li>Supervise O&amp;M activities for BTS sites, Rooftop Sites, Greenfield Sites, IBS, and Site Sharing infrastructure.</li><li>Monitor telecom equipment, power systems, and site infrastructure to ensure continuous operations.</li><li>Ensure proper functioning of:</li><li>Commercial Power (CP)</li><li>Diesel Generators (DG)</li><li>Solar Power Systems</li><li>Rectifiers</li><li>Battery Banks</li><li>ATS Panels</li><li>Power Distribution Systems</li><li>Air Conditioning Systems</li><li>Tower Infrastructure</li><li>Coordinate equipment replacement, upgrades, and modernization activities.</li></ul><p>Team &amp; Workforce Management</p><ul><li>Lead, supervise, and mentor regional O&amp;M engineers, supervisors, technicians, and subcontractors.</li><li>Plan workforce deployment according to project requirements and maintenance schedules.</li><li>Monitor field team performance, productivity, and quality of work.</li><li>Conduct technical training sessions and ensure compliance with company procedures.</li></ul><p>Customer &amp; Vendor Management</p><ul><li>Serve as the primary point of contact for customers regarding O&amp;M activities.</li><li>Coordinate with telecom operators, tower companies, vendors, and subcontractors for service delivery.</li><li>Monitor vendor performance and ensure compliance with contractual obligations.</li><li>Conduct regular performance review meetings with field teams and service providers.</li></ul><p>Project Coordination</p><ul><li>Coordinate with Project, Civil, Electrical, RF, Transmission, and Commercial teams for smooth project execution.</li><li>Support new site rollouts, site acceptance, and operational handovers.</li><li>Ensure timely completion of customer punch points before final acceptance.</li></ul><p>Performance Monitoring &amp; Reporting</p><ul><li>Monitor operational KPIs including:</li><li>Site Uptime</li><li>SLA Compliance</li><li>MTTR (Mean Time to Repair)</li><li>Preventive Maintenance Compliance</li><li>Fault Resolution Time</li><li>Customer Complaints</li><li>Prepare daily, weekly, and monthly operational reports.</li><li>Analyze operational trends and recommend continuous improvement initiatives.</li></ul><p>Documentation &amp; Compliance</p><ul><li>Maintain maintenance records, service reports, PM checklists, asset records, and technical documentation.</li><li>Ensure compliance with customer standards, SOPs, and company policies.</li><li>Maintain audit-ready documentation for internal and external reviews.</li></ul><p>Health, Safety &amp; Quality</p><ul><li>Ensure compliance with HSE standards during all maintenance activities.</li><li>Conduct safety inspections and toolbox talks with field teams.</li><li>Promote a strong safety culture across all operational sites.</li><li>Ensure proper use of PPE and adherence to safety regulations.</li></ul><p>Required Skills &amp; Knowledge</p><ul><li>Strong knowledge of Telecom Infrastructure Operations &amp; Maintenance.</li><li>Hands-on experience with BTS site maintenance and telecom field operations.</li><li>Sound knowledge of:</li><li>Commercial Power (CP)</li><li>Diesel Generators (DG)</li><li>Solar Power Systems</li><li>Rectifiers</li><li>Battery Banks</li><li>ATS Panels</li><li>Power Distribution Systems</li><li>Air Conditioning Systems</li><li>Tower Infrastructure</li><li>Experience managing nationwide field teams and subcontractors.</li><li>Strong understanding of telecom O&amp;M KPIs, SLAs, and customer requirements.</li><li>Knowledge of preventive and corrective maintenance planning.</li><li>Experience with telecom operators and infrastructure providers.</li><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint).</li><li>ERP or Maintenance Management System experience will be an added advantage.</li></ul><p>Qualification</p><ul><li>Bachelor's Degree in Electrical Engineering, Electronics Engineering, Telecommunications Engineering, or a related engineering discipline.</li><li><b>OR</b></li><li>DAE (Electrical/Electronics/Telecom) with extensive relevant experience.Experience</li><li><b>5&ndash;8 years</b> of relevant experience in Telecom Infrastructure Operations &amp; Maintenance.</li><li>Experience working with telecom operators, tower companies, managed service providers, or telecom infrastructure contractors.</li><li>Experience in nationwide O&amp;M project management will be highly preferred.</li></ul><p>Behavioral Competencies</p><ul><li>Strong leadership and team management skills.</li><li>Excellent technical troubleshooting abilities.</li><li>Strong planning and organizational skills.</li><li>Customer-focused mindset with excellent stakeholder management abilities.</li><li>Ability to work under pressure and manage multiple priorities.</li><li>Strong analytical and decision-making capabilities.</li><li>Excellent communication and reporting skills.</li><li>Willingness to travel extensively across Pakistan.</li></ul><p>Reporting To</p><p><b>Operations Manager / Head of Operations</b></p><p>Benefits</p><ul><li>Market Competitive Salary</li><li>Medical Coverage (OPD &amp; IPD)</li><li>Annual Performance Bonus</li><li>Paid Leaves</li><li>EOBI / Provident Fund (As per Company Policy)</li><li>Professional Training &amp; Development</li><li>Career Growth Opportunities</li><li>Dynamic and Professional Working Environment</li></ul><p>Pay: Rs100,000.00 - Rs140,000.00 per month</p><p>Work Location: In person</p>

Assistant Manager O&M

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