business development manager

contract manager

corporate communication manager.corporate communication Jobs in Jeddah

front office manager

hr coordinator

corporate communication manager corporate communication

M Hotel Makkah by Millennium

<div>As the Learning and Development Manager, you will lead the learning and development function, ensuring the professional growth and skill development of colleagues. Your responsibilities will include designing training programs, managing talent development initiatives, and promoting a culture of continuous learning.
Key Job Responsibilities:<ul>
<li>
Lead the complete Learning &amp; Development (L&amp;D) activities in your property, ensuring alignment with business needs.</li>
<li>Manage Millennium &amp; Copthorne, MEA (M&amp;C) onboarding processes and tools for new hires.</li>
<li>Conduct quarterly L&amp;D needs analysis and prepare plans to address real business needs.</li>
<li>Conduct Off-Job Training programmes in line with the M&amp;C, MEA Off-Job training library.</li>
<li>Develop in-house training programmes based on business needs and M&amp;C Group Training skills.</li>
<li>Lead and coach On-Job Trainers, supervising On-Job Training activities using M&amp;C, MEA Corporate Office audit tools.</li>
<li>Enhance the effectiveness of Off-Job Training programmes through coaching and regular follow-ups.</li>
<li>Align and train Millennium brand standards by measuring and monitoring telephone standards, guest feedback, mystery shopper reports, and supporting business development activities.</li>
<li>Collaborate with the Human Resources department to lead the performance management process and support departments in implementing Personal Development Plans (PDPs).</li>
<li>Timely submission of Monthly L&amp;D Calendar and L&amp;D Report to the M&amp;C, MEA Corporate Office.</li>
<li>Recruit interns and management trainees per the L&amp;D Policy and manage Millennium Hotels Nationalization programme TooMooH.</li>
<li>Host corporate training programmes, using digital online game tools to make trainings fun and energetic.</li>
<li>Refer to trainer's notes and incorporate activities to engage participants effectively.</li>
<li>Operate in a safe and environmentally friendly manner to safeguard the health and safety of colleagues, as well as contribute to environmental conservation.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

Learning and Development Manager

Mars

Job Description:Key Responsibilities: 
<ul>
<li>Manage the processing and renewal of Exit Re-Entry visas, Iqamas, and other employee residency permits.</li>
<li>Manage business visas and invitation letters to associates visiting KSA.</li>
<li>Prepare and issue official ID letters and other employee-related documentation.</li>
<li>Coordinate with government agencies to ensure compliance with local labor and immigration laws.</li>
<li>Maintain accurate records and track status of all employee government service requests. (Baladya cards, residency permits ...etc.)</li>
<li>Provide timely updates and support to employees regarding their government service applications.</li>
<li>Assist in resolving any issues or delays related to employee government services.</li>
<li>Tracking health (baladya cards) of factory associates and booking appointments.</li>
<li>Support PO through the onboarding/ offboarding process. (GOSI, Contracts, Qwia ...Etc.)</li>
<li>Support the Corporate Affairs Manager when needed with administrative tasks.</li>
<li>Manage government documentation and approvals related to company operations and ensuring the validity of licenses and certificates.</li>
<li>Monitor changes in government regulations affecting the company and advise management accordingly.</li>
<li>Collaborate with internal teams to ensure compliance with regulatory requirements.</li>
</ul>
Key competencies and qualifications: 
<ul>
<li>Previous experience in government services related to employee visas and permits preferred.</li>
<li>Proactiveness and dealing with ambiguity.</li>
<li>Customer focus and comfort around higher management.</li>
<li>Strong organizational and communication skills.</li>
<li>Detail-oriented with ability to manage multiple requests simultaneously.</li>
<li>Familiarity with Saudi labor and immigration regulations is a plus.</li>
<li>Proficiency in MS Office and document management systems</li>
<li>Strong understanding of Saudi regulatory environment, especially Customs and FDA processes.</li>
<li>Good communication and negotiation skills.</li>
<li>Ability to manage multiple stakeholders and complex projects.</li>
<li>Proficiency in MS Office and relevant software tools.</li>
<li>Good level of English to ensure smooth communication with stakeholders (internal and external).</li>
</ul>

Government Relations Manager - Saudi Nationals Only

Thales

<div>
 Location: Jeddah, Saudi Arabia
 
 
 In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.
 
 
 We have been present in Saudi Arabia for 40 years and with over 600 employees to date, we are growing rapidly. Together we are delivering our signalling, control and train protection systems for the North &ndash;South Railway (NSR), the longest system of it&rsquo;s kind in the world. Together we are key suppliers of In-flight entertainment and connectivity systems as well as air traffic management solutions in Saudi. We are making Saudi Arabia a safer place by securing the country&rsquo;s critical infrastructure and e-security solutions that secure the country&rsquo;s electronic payment systems. Thales has been selected to supply major electronic systems for air defence and the Group also supplied communication and optronic systems for the Army, the Saudi Arabia National Guards and the Air Force.
 
 
 
 JOB OBJECTIVE
 
 
 
 Contract Manager within the Legal Contract Management Team for KSA &amp; CA
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Contract Law &amp; Contract Drafting
 </li>
 <li>
 Understanding legal principles and procedural rules in contract law.
 </li>
 <li>
 Drafting precise contract clauses that reflect the parties' intent.
 </li>
 <li>
 Keeping records of negotiations to preserve legal proof.
 </li>
 <li>
 Analyzing complex contract structures (e.g., JVs, SPVs, consortia) and identifying risks/opportunities.
 </li>
 <li>
 Handling various contract types across legal systems (civil/common law, public/private contracts).
 </li>
 <li>
 Pre-contract/Contract Administration &amp; Claim Management
 </li>
 <li>
 Establishing best practices for contract claims, changes, and record-keeping.
 </li>
 <li>
 Implementing contract/claim management tools.
 </li>
 <li>
 Managing changes, claims, and disputes, ensuring fair resolutions.
 </li>
 <li>
 Leading contract/claim process improvements at an organizational level.
 </li>
 <li>
 Compliance, Standards &amp; Regulations
 </li>
 <li>
 Ensuring adherence to ethics, trade compliance, and anti-corruption policies.
 </li>
 <li>
 Conducting due diligence, audits, and compliance risk assessments.
 </li>
 <li>
 Managing cybersecurity, data privacy, and regulatory adherence in contracts.
 </li>
 <li>
 Collaborating with compliance specialists to mitigate legal risks.
 </li>
 <li>
 Intellectual Property &amp; Product Strategy Acumen
 </li>
 <li>
 Integrating IP considerations into business and product strategies.
 </li>
 <li>
 Negotiating and drafting IP clauses effectively.
 </li>
 <li>
 Monitoring IP-related processes in bids and projects.
 </li>
 <li>
 Thales Operating Model, Policies &amp; Processes
 </li>
 <li>
 Applying internal policies and governance structures in contract management.
 </li>
 <li>
 Managing contract-related processes across different international projects.
 </li>
 <li>
 Ensuring compliance with the Thales Contract Management Operating Model.
 </li>
 <li>
 Financial &amp; Business Acumen
 </li>
 <li>
 Aligning contract management with financial and business strategies.
 </li>
 <li>
 Understanding pricing models, payment terms, and cash flow management.
 </li>
 <li>
 Identifying cost implications of contract terms and financial risks.
 </li>
 <li>
 Applying IFRS principles and insurance-related contractual knowledge.
 </li>
 <li>
 Contractual Risks &amp; Opportunities Management
 </li>
 <li>
 Identifying and mitigating contractual risks while leveraging opportunities.
 </li>
 <li>
 Developing and implementing risk management strategies.
 </li>
 <li>
 Evaluating technical and non-technical risks within contract terms.
 </li>
 <li>
 Delivery &amp; Performance Management
 </li>
 <li>
 Managing delivery risks related to international trade (tax, customs, transfer of title).
 </li>
 <li>
 Coordinating contract performance monitoring with project teams.
 </li>
 <li>
 Understanding time scheduling and the critical path in project execution.
 </li>
 <li>
 Project, Bid &amp; Capture Acumen
 </li>
 <li>
 Managing internal contract-related projects using project management principles.
 </li>
 <li>
 Defining contract management workflows, KPIs, and governance metrics.
 </li>
 <li>
 Providing contractual insights throughout the bid lifecycle.
 </li>
 <li>
 Sourcing &amp; Subcontracting Management
 </li>
 <li>
 Managing supplier contracts and subcontracting agreements.
 </li>
 <li>
 Advising teams on contract flow-downs and supplier risk management.
 </li>
 <li>
 Aligning prime contract management with procurement strategies.
 </li>
 <li>
 Change Management &amp; Continuous Improvement
 </li>
 <li>
 Implementing change management strategies in contract processes.
 </li>
 <li>
 Communicating regulatory changes effectively.
 </li>
 <li>
 Adopting digital tools and best practices for contract improvement.
 </li>
 <li>
 Communication
 </li>
 <li>
 Conveying contract-related matters clearly and assertively.
 </li>
 <li>
 Escalating issues appropriately and proposing solutions.
 </li>
 <li>
 Managing internal and external contract-related communication.
 </li>
 <li>
 Deals Well with Complexity
 </li>
 <li>
 Simplifying complex contract and legal concepts.
 </li>
 <li>
 Managing ambiguity and making sound decisions in uncertain scenarios.
 </li>
 <li>
 Engages Stakeholders
 </li>
 <li>
 Understanding stakeholder needs and adjusting contract strategies accordingly.
 </li>
 <li>
 Aligning contract processes with business objectives and stakeholder expectations.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 WORK EXPERIENCE REQUIREMENTS
 
 
 
 <ul>
 <li>
 +5 years of relevant experience in In-house Legal, contracts and commercial management in international environment with exposure to FIDIC contracts, Public Procurement contracts, Corporate Laws and Trade compliance.
 </li>
 <li>
 Practical experience in KSA legal systems and Laws, Civil Law and Common law and comparative legal practices and exposure to Middle East legal environment
 
 
 
 </li>
 </ul>
 
 Qualification, Certification &amp; Educational Requirements
 
 
 
 <ul>
 <li>
 Bachelor or Master Degree in laws (Private Law, Commercial Law, Corporate Law) or in Business administration, engineering or similar.
 
 
 
 </li>
 </ul>
 
 Preferred Skills
 
 
 
 <ul>
 <li>
 Proficiency in English (written &amp; verbal)
 </li>
 <li>
 Strong understanding of FIDIC contracts, Public Procurement contracts, Corporate Laws, and Trade Compliance
 </li>
 <li>
 Knowledge of KSA legal systems, Civil Law, Common Law
 </li>
 <li>
 Contract drafting, negotiation, and management
 </li>
 <li>
 Ability to ensure coherence between contractual documents (T&amp;Cs, scope of work, specifications)
 </li>
 <li>
 Experience with contracts involving government and semi-government organizations
 </li>
 <li>
 Awareness of regulatory frameworks: export control, environmental, health &amp; security policies
 </li>
 <li>
 Financial and risk assessment skills (cost estimates, price revisions, contingencies, taxes)
 </li>
 <li>
 Understanding of project management and contract lifecycle processes
 </li>
 <li>
 Ability to manage disputes, litigation, and legal resolutions
 
 
 
 </li>
 </ul>
 
 Hse Responsibilities
 
 
 
 <ul>
 <li>
 Ensure both your own safety and the safety of others at all times.
 </li>
 <li>
 Maintain an active role in achieving the objectives and adhering to the HSE Thales Policy
 </li>
 <li>
 Comply with local HSE laws and legislation.
 </li>
 <li>
 To use safety equipment (including PPE) as required and intended.
 </li>
 <li>
 Lead by example and actively encourage departments to look at ways to conserve water &amp; energy, minimise the generation of waste, and encourage recycling.
 </li>
 <li>
 Everyone within Thales has the right to stop work if they believe that their activities may affect their health and safety or that of others. In this circumstance, such conditions must be reported immediately to their line manager and the HSE department.
 
 
 
 </li>
 </ul>
 At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!
</div>

Legal Contracts Manager

Starfab Group

Job Opportunity | B2B Sales ExecutiveStar Fab, a leading provider of Facility Management, Manpower Supply, Cleaning, Operations, and Support Services, is seeking a motivated and results-driven:Position TitleB2B Sales ExecutiveLocation: Jeddah, Saudi ArabiaEmployment Type: Full-TimeJob PurposeThe B2B Sales Executive will be responsible for generating new business opportunities, building relationships with corporate clients, and converting prospects into long-term service contracts. The role focuses on promoting Star Fab's services in facility management, manpower supply, cleaning, operations, and support services.Key Responsibilities<ul><li>Identify and develop new business opportunities within the corporate sector.</li><li>Conduct field visits to companies, factories, warehouses, commercial centers, and project sites.</li><li>Engage with HR Managers, Procurement Officers, Operations Managers, and Facility Managers.</li><li>Present company services professionally and effectively.</li><li>Understand client requirements and convert them into qualified sales opportunities.</li><li>Arrange and attend meetings with potential clients.</li><li>Prepare, submit, and follow up on commercial proposals and quotations.</li><li>Maintain regular follow-up with prospects until deal closure.</li><li>Update all leads, opportunities, and client activities in the CRM system.</li><li>Prepare daily and weekly sales activity reports.</li><li>Manage existing accounts and identify opportunities for service expansion.</li><li>Contribute to building a strong and sustainable B2B client portfolio.</li></ul>Target Industries<ul><li>Construction Companies</li><li>Operation &amp; Maintenance Companies</li><li>Manufacturing Facilities</li><li>Warehouses</li><li>Logistics Companies</li><li>Commercial Centers &amp; Malls</li><li>Residential Compounds</li><li>Private Schools &amp; Clinics</li><li>Central Kitchens &amp; Food Facilities</li><li>Organizations requiring manpower or facility services</li></ul>Requirements<ul><li>Previous experience in B2B sales.</li><li>Proven ability to generate leads and acquire new corporate clients.</li><li>Strong communication, negotiation, and relationship-building skills.</li><li>Ability to identify and reach key decision-makers.</li><li>Good knowledge of the Jeddah market and surrounding areas.</li><li>Proficiency in using WhatsApp, email, and sales tracking tools.</li><li>Commitment to maintaining accurate records of opportunities and client interactions.</li><li>Experience in facility management, manpower supply, cleaning services, operations, contracting, or support services is highly preferred.</li><li>Own vehicle is considered a strong advantage.</li></ul>Required Skills<ul><li>Excellent communication and interpersonal skills.</li><li>Strong client relationship management.</li><li>Prospecting and lead generation.</li><li>Negotiation and presentation skills.</li><li>Time management and organization.</li><li>Results-oriented mindset with the ability to work toward sales targets and KPIs.</li><li>Consistent follow-up and reporting discipline.</li></ul>Key Performance Indicators (KPIs)<ul><li>Number of targeted companies approached weekly.</li><li>Number of field visits conducted.</li><li>Number of qualified meetings arranged.</li><li>Commercial proposals submitted and followed up.</li><li>Active sales pipeline development.</li><li>Contribution to monthly contract closures and service agreements.</li></ul>Benefits<ul><li>Competitive Fixed Salary.</li><li>Attractive Commission and Performance Incentives.</li><li>Professional Growth and Career Development Opportunities.</li><li>Administrative and Marketing Support to help achieve sales targets.</li></ul>Pay: ﷼3,000.00 - ﷼5,000.00 per monthWork Location: In person

B2B Sales Executive

Binzagr Company

<div>
 
 
 Job Purpose
 
 
 
 Procurement is responsible for the support with timely and accurate processing of purchasing orders and transactions.
 
 
 
 
 
 
 Key Accountabilities
 
 
 <ul>
 <li>
 To feed into the development and maintenance of procurement information, guidelines, templates and tools and other useful information to be used.
 </li>
 <li>
 Produce regular reports on supplier/contract performance against agreed measures, which both monitor progress and enable effective decision-making.
 </li>
 <li>
 Create and maintain good relationships with vendors/suppliers.
 </li>
 <li>
 Review and analyze all vendors/suppliers, supply, and price options.
 </li>
 <li>
 Negotiate the best deal for pricing and supply contracts based on procurement guidelines of the corporate and related business owner.
 </li>
 <li>
 Ensure that the products and supplies meet quality requirements as requested by other stakeholders.
 </li>
 <li>
 Maintain and update list of suppliers and their qualifications, delivery times, and potential future development.
 </li>
 <li>
 Build and collect all data related to procurement function in collaboration with others stakeholders.
 </li>
 <li>
 Pre-qualification of suppliers as provided in the procurement policy.
 </li>
 <li>
 Engaged and support in developing the system with stakeholders when required.
 </li>
 <li>
 Undertake any other duties or assignment as required from time to time by the management.
 </li>
 <li>
 Cost Analysis &amp; Cost Saving.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor's degree in a relevant field is required e.g. Supply Chain Management, Industrial Engineering, Business Administration, Commerce.
 </li>
 <li>
 2 years of work experience in Procurement or any relevant field.
 </li>
 </ul>
</div>

Procurement Officer

Valvoline Global Operations

<div>
 
 Why Valvoline Global Operations?
 
 
 
 At
 
 Valvoline Global Operations
 
 , we&rsquo;re proud to be
 
 The Original Motor Oil
 
 , but we&rsquo;ve never rested on being first. Founded in 1866, we introduced the world&rsquo;s first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry. Today, as an affiliate of
 
 Aramco
 
 , one of the world&rsquo;s largest integrated energy and chemicals companies, we are driven by innovation and committed to creating sustainable solutions for a better future.
 
 
 With a global presence, we develop
 
 future-ready products
 
 and provide
 
 best-in-class services
 
 for our partners around the world. For us, originality isn&rsquo;t just about where we began; it&rsquo;s about where we&rsquo;re headed and how we&rsquo;ll lead the way.
 
 We are originality in motion.
 
 
 
 Our Corporate Values&mdash;Care, Integrity, Passion, Unity, And Excellence&mdash;are At The Heart Of Everything We Do. These Values Define How We Operate, How We Treat One Another, And How We Engage With Our Partners, Customers, And The Communities We Serve. At Valvoline Global, We Are United In Our Commitment To
 
 
 <ul>
 <li>
 Treating everyone with care.
 </li>
 <li>
 Acting with unwavering integrity.
 </li>
 <li>
 Striving for excellence in all endeavors.
 </li>
 <li>
 Delivering on our commitments with passion.
 </li>
 <li>
 Collaborating as one unified team.
 
 
 </li>
 </ul>
 When you join
 
 Valvoline Global
 
 , you&rsquo;ll become part of a culture that celebrates creativity, innovation, and excellence. Together, we&rsquo;re shaping the future of automotive and industrial solutions.
 
 
 
 Job Overview
 
 
 
 Managing the production of final products and ensuring the availability of final products to meet sales demand.
 
 
 
 Primary Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Lead and mentor the supply planning team, ensuring effective performance and alignment with organizational goals.
 </li>
 <li>
 Monitor team performance and provide regular feedback for professional development.
 </li>
 <li>
 Implement strategies to optimize supply chain processes and reduce costs.
 </li>
 <li>
 Serve as a liaison between departments to resolve issues and enhance collaboration.
 </li>
 <li>
 Drive continuous improvement initiatives to improve efficiency and supply reliability.
 </li>
 <li>
 Analyzing sales forecasts and working with sales to validate and improve the accuracy of the forecast.
 </li>
 <li>
 Making long term and short-term supply plans and making yearly and monthly production plans and making weekly production schedules.
 </li>
 <li>
 Drive improvements in the supply process by adapting it to fit the business model in KSA.
 </li>
 <li>
 Ensuring the capability of suppliers to meet the production plans and Ensuring business continuity related to materials supply.
 </li>
 <li>
 Monitoring the cost of prices of finished goods &amp; materials making sure not exceeding the budgeted prices.
 </li>
 <li>
 Establish controls for all working capital of raw materials and finished goods.
 </li>
 <li>
 Defining MTS and MTO SKUs &amp; determining the stock level of finished products to meet sales demand and minimize slow and nonmoving items.
 </li>
 <li>
 Working with materials planning suppliers to maintain the required materials for the production.
 </li>
 <li>
 Monitoring and improving the utilization of available resources.
 </li>
 <li>
 Evaluating the performance of the toller and issuing production orders Posting all the transactions of production in SAP and Providing finance with the Production POs and GRN to process the invoices of the toller and Working with Finance and doing the weekly production settlement and solving all the issues.
 </li>
 <li>
 Working with Procurement on all the matters related to the contract with the toller &amp; raw material vendors.
 </li>
 <li>
 Working with Quality to solve the quality issues related to finished goods, raw materials and packaging materials.
 </li>
 <li>
 Doing the monthly, quarterly, yearly stock counts and making sure no variances between the system and physical quantities.
 
 
 </li>
 </ul>
 
 Preferences And Requirements
 
 
 
 
 Education
 
 
 
 Industrial/ Chemical engineering OR Bachelor degree in Business administration
 
 
 
 Knowledge, Skills, And Competencies
 
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Proficiency in SAP or similar ERP systems.
 </li>
 <li>
 Effective leadership and team management capabilities.
 </li>
 <li>
 Excellent communication and cross-functional collaboration skills.
 </li>
 <li>
 In-depth knowledge of supply planning, inventory management, and supplier management principles.
 </li>
 <li>
 Advanced Excel and Power point is essential, PowerBI knowledge is preferred.
 </li>
 <li>
 A proven track record to lead and drive operational improvement using process excellence tools.
 </li>
 <li>
 8+ years of relevant Supply Chain Planning experience including managing suppliers and production 3rd party processes in a Consumer-packaged goods or similarly complex sector.
 </li>
 <li>
 Ability to work independently in a structured and determined way.
 </li>
 <li>
 Ability to handle conflict and challenge status quo for improved process efficiencies.
 </li>
 <li>
 Team leader-coach: ability to lead, encourage and grow diverse talent in a complex landscape in the execution, strategies, and realization of functional and business goals.
 </li>
 <li>
 Ability to navigate through ambiguity, build positive relationships considering diverse perspectives &amp; styles and gain cross-functional support to deliver the strategy and objectives.
 </li>
 <li>
 Fluent English - spoken and written, Arabic is plus.
 </li>
 <li>
 Good presentation &amp; data visualization skills
 </li>
 <li>
 Excellent time management and prioritization skills.
 </li>
 <li>
 Proactive with positive, constructive attitude.
 
 
 </li>
 </ul>
 Valvoline Global is an
 
 equal opportunity employer
 
 . We are dedicated to fostering an environment where every individual feels valued, respected, and empowered to contribute their unique perspectives and skills. We strictly prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other legally protected characteristic.
 
 
 We are committed to ensuring accessibility throughout our recruitment process. If you require a reasonable accommodation to participate in any stage of the recruitment or selection process, please contact us at:.
 
 
 <ul>
 <li>
 Email: Valvolineglobalcareers@valvolineglobal.com
 
 
 </li>
 </ul>
 This contact information is solely for accommodation requests. For inquiries about application status, please use the appropriate channels listed in your application materials.
 
 
 
 Are You Ready to Make an Impact?
 
 
 
 At Valvoline Global, we&rsquo;re looking for passionate and talented individuals to join our journey of innovation and excellence.
 
 Are you ready to shape the future with us? Apply today.
 
 
 
 Requisition ID: 2266
 
 
</div>

Supply Planning Lead

Marriott International

<div>Additional Information 
Job Number26073389 
Job CategoryHuman Resources 
LocationKing Abdulaziz Road, Makkah, Saudi Arabia, Saudi Arabia, 13700 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY
Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization&rsquo;s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.
CANDIDATE PROFILE
Education and Experience
<ul><li>2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.</li></ul>
OR
<ul><li>4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.</li></ul>
CORE WORK ACTIVITIES
Administering Employee Training Programs
<ul><li>Promotes and informs employees about all training programs.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Helps employees identify specific behaviors that will contribute to service excellence.</li></ul>
<ul><li>Ensures employees receive on-going training to understand guest expectations.</li></ul>
<ul><li>Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li></ul>
<ul><li>Meets with training cadre on a regular basis to support training efforts.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li></ul>
Evaluating Training Programs Effectiveness
<ul><li>Monitors enrollment and attendance at training classes.</li></ul>
<ul><li>Meets regularly with participants to assess progress and address concerns.</li></ul>
<ul><li>Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li></ul>
<ul><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li></ul>
<ul><li>Measures transfer of learning from training courses to the operation.</li></ul>
<ul><li>Ensures adult learning principles are incorporated into training programs.</li></ul>
Developing Training Program Plans and Budgets
<ul><li>Ensures all training and development activities (department specific and general property training) are strategically linked to the organization&rsquo;s mission and vision.</li></ul>
<ul><li>Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li></ul>
<ul><li>Makes any necessary adjustments to training methodology and/or re-trains as appropriate.</li></ul>
<ul><li>Aligns current training and development programs to effectively impact key business indicators.</li></ul>
<ul><li>Establishes guidelines so employees understand expectations and parameters.</li></ul>
<ul><li>Develops specific training to improve service performance.</li></ul>
<ul><li>Drives brand values and philosophy in all training and development activities.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul>
Managing Training Budgets
<ul><li>Participates in the development of the Training budget as required.</li></ul>
<ul><li>Manages budget in alignment with Human Resources and property financial goals.</li></ul>
<ul><li>Manages department controllable expenses to achieve or exceed budgeted goals.
</li></ul><ul><li>Utilizes P-card if appropriate to control and monitor departmental expenditures.</li></ul> 
</div>
<div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
في فندق لو مريديان، نستمد إلهامنا من عصر السفر الساحر، ونحتفل بكل ثقافة من خلال الروح الأوروبية المميزة لتذوق الحياة الجيدة. نزلاؤنا فضوليون ومبدعون يبحثون عن الثقافة العالمية ويقدرون لحظات التواصل والإبطاء لتذوق الوجهة. نحن نقدم خدمة أصيلة وأنيقة لا تُنسى إلى جانب التجارب التي تلهم الضيوف لتذوق الحياة الجيدة. نحن نبحث عن أشخاص فضوليين ومبدعين للانضمام إلى فريقنا. إذا كنت تقدر التواصل مع الضيوف ذوي التفكير المماثل ولديك رغبة عميقة في خلق تجارب لا تُنسى، فإننا ندعوك لاستكشاف فرص العمل مع لو مريديان. عند الانضمام إلى لو مريديان، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كنفي المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك، وانتمي إلى فريق عالمي مذهل،لتصبح أفضل نسخة منك.</div></div>

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