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financial services support specialist

court support specialist

ABC Legal Services

<div>About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Job Overview:

The Court Support team works with courts all throughout the country to ensure that upwards of 100,000+ court filings / month make it back into our system in a timely manner. As part of this team, the Court Support specialist plays a diverse role with a focus on calling / contacting courts, well as understanding how to use court dockets / websites to obtain the information we need. This role requires daily, active communication with court personnel and other team members across all channels (phone calls, e-mails and even live chats!) with the goal of getting documents back from court and into our server's hands. &quot;Bigger picture&quot; communications involve contacting courts for general updates and statuses as courts operations. This position is remote but located in Florida.

Key Responsibilities:
<ul>
<li>Reach out to courts on individual orders and general court status updates, including answering questions and resolving issues related to existing orders.</li>
<li>Communicate accurately and professionally through remote voice calls and emails with a positive service attitude while interacting with court personnel, attorneys, and other clients.</li>
<li>Work in Skye (in-house application) to process documents, add informative updates / notes and other data entry tasks with a high degree of accuracy.</li>
<li>Manage consistent in/outgoing phone calls to assist Courts and customers with questions, as well as managing calls from courts &amp; customers.</li>
<li>Relay relevant, updated information from Courts to our process servers and customers as appropriate.</li>
<li>Collaborate with team members to find root causes and process inefficiencies that happen as a document makes its way to and from court.</li>
<li>Navigate &amp; understand court dockets to understand how they communicate case documents and statuses, as well as downloading documents directly + importing into internal application as needed.</li>
<li>Perform other job-related duties as assigned.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma / GED required.</li>
<li>Legal experience preferred.</li>
<li>Prefer 1+ years of customer support / call-center / retail experience in a customer-facing, service oriented position.</li>
<li>Strong communication skills, both written and verbal.</li>
<li>Comfortable working and communicating effectively in a remote environment - using programs such as Teams/ Zoom to make outbound calls, Teams for chats, Outlook for emails.</li>
<li>Comfortable using Microsoft Office suite programs such as Microsoft Outlook, Teams, Excel and Word + other programs such as online Faxes.</li>
<li>Document manipulation experience (PDFs).</li>
<li>Ability to perform repetitive data-entry tasks with accuracy.</li>
<li>Ability to read, write and speak English</li>
<li>Quick learner and willing to learn and grow.</li>
</ul>
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:
<ul>
<li>Health, Dental, Vision insurance</li>
<li>401(k) with company matching</li>
<li>Paid time off</li>
<li>7 Paid company holidays</li>
<li>4 Floating holidays per-year</li>
<li>Life Insurance and AD&amp;D Insurance</li>
<li>Long Term Disability</li>
<li>Health Care Reimbursement Flexible Spending Account</li>
<li>Dependent Care Flexible Spending Account</li>
<li>EAP (Employee Assistance Program)</li>
<li>Pet Insurance</li></ul> 


Pay Range: $15.00 - $15.00 per hour

Schedule: Full-time, Monday through Friday</div>

Court Support Specialist

ARC Reporting Services

Job SummaryWe are seeking a licensed and highly skilled Certified Court Reporter to provide virtual stenography services, with occasional in-person appearances as needed throughout Miami-Dade County. The ideal candidate will accurately capture verbatim records of legal proceedings, depositions, hearings, and other official events. This contract role requires exceptional listening skills, technical proficiency in remote platforms, and strong knowledge of Florida court procedures.Florida State Prerequisites (Required)In the state of Florida, court reporters must meet certification standards established by the Florida Court Reporters Certification Board under the authority of the Supreme Court of Florida.Applicants must have:<ul><li>Active Florida Certified Court Reporter (CCR) License</li><li>Graduation from an accredited court reporting/stenography program</li><li>Successful completion of the Florida certification exam or an approved national equivalent (e.g., RPR if accepted by the Board)</li><li>Current license in good standing</li><li>Completion of required Continuing Education (CE) credits</li><li>Ability to pass background screening if required for court access</li><li>Demonstrated good moral character and professional standing</li></ul>Notary Public certification strongly preferred for administering oaths during depositions.Key Responsibilities<ul><li>Capture verbatim testimony during virtual and in-person depositions, hearings, and legal proceedings</li><li>Provide real-time reporting services when requested</li><li>Administer oaths (if commissioned as a Notary Public)</li><li>Prepare, edit, and deliver accurate transcripts within required deadlines</li><li>Mark and manage exhibits during proceedings</li><li>Maintain strict confidentiality and neutrality</li><li>Travel within Miami-Dade County for in-person assignments as needed</li></ul>Technical Requirements (Virtual Work)<ul><li>Reliable high-speed internet connection</li><li>Professional-grade stenography machine and transcription software</li><li>Proficiency with Zoom, Microsoft Teams, or other remote deposition platforms</li><li>Quiet, professional remote work environment</li></ul>Work StructureThis is a contract position that is primarily virtual, with in-person appearances required on an as-needed basis in Miami, FL and surrounding areas.If you'd like, I can also format this into a shorter, high-impact version designed to attract more applicants quickly on Indeed.the compensati8on id 30 dollars the hourHere is the final revised Indeed-ready job description with compensation set at $30 per hour:Licensed Stenographer (Certified Court Reporter)Location: Miami, FL (Virtual &ndash; In-Person as Needed) Job Type: Contract Compensation: $30 per hourJob SummaryWe are seeking a licensed and highly skilled Certified Court Reporter to provide virtual stenography services, with occasional in-person appearances as needed throughout Miami-Dade County. The ideal candidate will accurately capture verbatim records of legal proceedings, depositions, hearings, and other official events. This contract role requires exceptional listening skills, technical proficiency in remote platforms, and strong knowledge of Florida court procedures.Florida State Prerequisites (Required)In the state of Florida, court reporters must meet certification standards established by the Florida Court Reporters Certification Board under the authority of the Supreme Court of Florida.Applicants must have:<ul><li>Active Florida Certified Court Reporter (CCR) License</li><li>Graduation from an accredited court reporting/stenography program</li><li>Successful completion of the Florida certification exam or an approved national equivalent (e.g., RPR if accepted by the Board)</li><li>Current license in good standing</li><li>Completion of required Continuing Education (CE) credits</li><li>Ability to pass background screening if required for court access</li><li>Demonstrated good moral character and professional standing</li></ul>Notary Public certification strongly preferred for administering oaths during depositions.Key Responsibilities<ul><li>Capture verbatim testimony during virtual and in-person depositions, hearings, and legal proceedings</li><li>Provide real-time reporting services when requested</li><li>Administer oaths (if commissioned as a Notary Public)</li><li>Prepare, edit, and deliver accurate transcripts within required deadlines</li><li>Mark and manage exhibits during proceedings</li><li>Maintain strict confidentiality and neutrality</li><li>Travel within Miami-Dade County for in-person assignments as needed</li></ul>Technical Requirements (Virtual Work)<ul><li>Reliable high-speed internet connection</li><li>Professional-grade stenography machine and transcription software</li><li>Proficiency with Zoom, Microsoft Teams, or other remote deposition platforms</li><li>Quiet, professional remote work environment</li></ul>Work StructureThis is a contract position paying $30 per hour. The role is primarily virtual, with in-person appearances required on an as-needed basis in Miami, FL and surrounding areas.If you'd like, I can also create a shorter, condensed version that performs better in Indeed search results.miami dade and broward countyHere is your final updated Indeed-ready job description including Miami-Dade and Broward County coverage:Licensed Stenographer (Certified Court Reporter)Location: Miami-Dade County &amp; Broward County, FL (Virtual &ndash; In-Person as Needed) Job Type: Contract Compensation: $30 per hourJob SummaryWe are seeking a licensed and highly skilled Certified Court Reporter to provide virtual stenography services, with occasional in-person appearances as needed throughout Miami-Dade County and Broward County. The ideal candidate will accurately capture verbatim records of legal proceedings, depositions, hearings, and other official events. This contract role requires exceptional listening skills, technical proficiency in remote platforms, and strong knowledge of Florida court procedures.Florida State Prerequisites (Required)In the state of Florida, court reporters must meet certification standards established by the Florida Court Reporters Certification Board under the authority of the Supreme Court of Florida.Applicants must have:<ul><li>Active Florida Certified Court Reporter (CCR) License</li><li>Graduation from an accredited court reporting/stenography program</li><li>Successful completion of the Florida certification exam or an approved national equivalent (e.g., RPR if accepted by the Board)</li><li>Current license in good standing</li><li>Completion of required Continuing Education (CE) credits</li><li>Ability to pass background screening if required for court access</li><li>Demonstrated good moral character and professional standing</li></ul>Notary Public certification strongly preferred for administering oaths during depositions.Key Responsibilities<ul><li>Capture verbatim testimony during virtual and in-person depositions, hearings, and legal proceedings</li><li>Provide real-time reporting services when requested</li><li>Administer oaths (if commissioned as a Notary Public)</li><li>Prepare, edit, and deliver accurate transcripts within required deadlines</li><li>Mark and manage exhibits during proceedings</li><li>Maintain strict confidentiality and neutrality</li><li>Travel within Miami-Dade County and Broward County for in-person assignments as needed</li></ul>Technical Requirements (Virtual Work)<ul><li>Reliable high-speed internet connection</li><li>Professional-grade stenography machine and transcription software</li><li>Proficiency with Zoom, Microsoft Teams, or other remote deposition platforms</li><li>Quiet, professional remote work environment</li></ul>Work StructureThis is a contract position paying $30 per hour. The role is primarily virtual, with in-person appearances required on an as-needed basis in Miami-Dade County and Broward County, Florida.If you'd like, I can also add an &ldquo;About Our Company&rdquo; section to make the listing more competitive on Indeed.notary is mandatory not prefferedHere is your final revised Indeed-ready job description with Notary Public certification mandatory:Licensed Stenographer (Certified Court Reporter)Location: Miami-Dade County &amp; Broward County, FL (Virtual &ndash; In-Person as Needed) Job Type: Contract Compensation: $30 per hourJob SummaryWe are seeking a licensed and highly skilled Certified Court Reporter to provide virtual stenography services, with occasional in-person appearances as needed throughout Miami-Dade County and Broward County. The ideal candidate will accurately capture verbatim records of legal proceedings, depositions, hearings, and other official events. This contract role requires exceptional listening skills, technical proficiency in remote platforms, and strong knowledge of Florida court procedures.Florida State Prerequisites (Required)In the state of Florida, court reporters must meet certification standards established by the Florida Court Reporters Certification Board under the authority of the Supreme Court of Florida.Applicants must have:<ul><li>Active Florida Certified Court Reporter (CCR) License</li><li>Graduation from an accredited court reporting/stenography program</li><li>Successful completion of the Florida certification exam or an approved national equivalent (e.g., RPR if accepted by the Board)</li><li>Current license in good standing</li><li>Completion of required Continuing Education (CE) credits</li><li>Ability to pass background screening if required for court access</li><li>Demonstrated good moral character and professional standing</li><li>Active Florida Notary Public commission (Mandatory)</li></ul>Key Responsibilities<ul><li>Capture verbatim testimony during virtual and in-person depositions, hearings, and legal proceedings</li><li>Administer oaths as a commissioned Florida Notary Public</li><li>Provide real-time reporting services when requested</li><li>Prepare, edit, and deliver accurate transcripts within required deadlines</li><li>Mark and manage exhibits during proceedings</li><li>Maintain strict confidentiality and neutrality</li><li>Travel within Miami-Dade County and Broward County for in-person assignments as needed</li></ul>Technical Requirements (Virtual Work)<ul><li>Reliable high-speed internet connection</li><li>Professional-grade stenography machine and transcription software</li><li>Proficiency with Zoom, Microsoft Teams, or other remote deposition platforms</li><li>Quiet, professional remote work environment</li></ul>Work StructureThis is a contract position paying $30 per hour. The role is primarily virtual, with in-person appearances required on an as-needed basis in Miami-Dade County and Broward County, Florida.Job Type: ContractPay: $28.00 - $32.00 per hourWork Location: Hybrid remote in Miami, FL 33134

Licensed Stenographer

Serving Immigrants

Accounting Specialist (On-Site &ndash; Miami)We are seeking a detail-oriented Accounting Specialist to support the financial operations of our growing legal team. This position will report directly to the CFO and assist in maintaining accurate financial records and compliance.Responsibilities:<ul><li>Maintain general ledger and accounting records</li><li>Perform monthly bank reconciliations</li><li>Assist in preparation of financial statements</li><li>Support tax compliance and documentation</li><li>Process invoices and manage accounts payable/receivable</li><li>Ensure accuracy and organization of financial data</li></ul>Qualifications:<ul><li>Minimum 2+ years of accounting experience in the U.S.</li><li>Knowledge of GAAP</li><li>Experience with QuickBooks or similar accounting software</li><li>Strong attention to detail</li><li>Organized and reliable</li><li>Bilingual English/Spanish preferred</li></ul>Job Type: Full-timeBenefits:<ul><li>401(k)</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Accounting Specialist

Esquire Deposition Solutions

<div><h3 class="jobSectionHeader">Are you detail-oriented, tech-savvy, and eager to play a key role in legal proceedings?</h3>
Join Esquire as a Digital Reporter&mdash;a vital position where you'll ensure accurate audio capture and maintain control of judicial proceedings.<h4 class="jobSectionHeader">
Why Choose Esquire?</h4>
Esquire is a leader in legal support services, known for innovation, professionalism, and delivering exceptional quality. As part of our team, you'll receive comprehensive training, competitive benefits, and the opportunity to work with cutting-edge technology. At Esquire, we are focused on Getting it Right for our clients, our partners, and our employees. We understand that the client experience begins with us, and we&rsquo;re committed to empowering our employees to continually innovate our services to earn clients for life.<h4 class="jobSectionHeader">
About the Role</h4>
As a Digital Reporter, you'll be responsible for capturing and preserving verbatim records of depositions and other judicial proceedings. Whether in-person or remote, you'll use specialized recording software and hardware to produce high-quality audio/video documentation. You&rsquo;ll also administer oaths, create detailed annotations for transcription, and ensure smooth and professional proceedings.<h4 class="jobSectionHeader">
Key Responsibilities</h4><ul><li>
Accurately record legal proceedings using advanced audio/video equipment</li><li>
Administer oaths and maintain control as an independent authority</li><li>
Annotate essential testimony for transcription and playback as needed</li><li>
Manage and secure exhibits, backup files, and complete job-specific worksheets</li><li>
Maintain professionalism and build effective relationships with clients and legal professionals</li><li>
Perform timely preparation for assignments and respond to communications efficiently</li></ul><h4 class="jobSectionHeader">
What You&rsquo;ll Need</h4><ul><li>
Skills: Strong attention to detail, ability to meet deadlines, and excellent problem-solving skills under pressure</li><li>
Experience: Familiarity with court procedures, legal terminology, and digital recording technology is preferred</li><li>
Certifications: Ability to obtain a Notary Public license and AAERT's Certified Electronic Reporter (CER) certification</li><li>
Technical: Proficiency in Microsoft Office and touch typing (minimum 60 wpm with accuracy)</li><li>
Education: Associate&rsquo;s degree in legal studies, communications, or audio/visual technology is a plus</li><li>
Personal Attributes: Self-motivated, professional demeanor, and adaptability to work in various environments</li><li>
Other Requirements: Valid driver&rsquo;s license, reliable transportation, and the ability to pass a national criminal background check</li></ul><h4 class="jobSectionHeader">
What Success Looks Like</h4><ul><li>
Producing accurate and high-quality audio recordings for transcription and review</li><li>
Demonstrating exceptional professionalism with clients and colleagues</li><li>
Exceeding quality control benchmarks and contributing to efficient office operations</li></ul><h4 class="jobSectionHeader">
Work Environment</h4>
This role involves a mix of office-based work and travel to legal proceedings (up to a 75-mile radius from your location). You&rsquo;ll thrive in a dynamic environment where adaptability and professionalism are key.<h4 class="jobSectionHeader">
 Don&rsquo;t meet every single requirement?</h4>
We&rsquo;re committed to building a diverse and inclusive workplace. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align perfectly, we still encourage you to apply&mdash;you may be just the right person for this or other opportunities.
Equal Opportunity &amp; Accommodations:
Esquire Deposition Solutions policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
Esquire Deposition Solutions is committed to fair hiring practices. Qualified applicants with criminal histories will be considered for employment in a manner consistent with applicable laws, including but not limited to the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the Los Angeles County Fair Chance Ordinance. We also comply with similar laws in other jurisdictions where we operate.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request reasonable accommodation. You can submit your request to talent.acquisition@esquiresolutions.com.</div>

Digital Reporter

Styles Property Management

Job Overview We are seeking a dynamic and detail-oriented Accounts Payable Specialist to join our finance team. In this role, you will be responsible for managing the company's outgoing payments, ensuring accuracy and compliance with financial policies and procedures. Your expertise will help maintain smooth financial operations, support vendor relationships, and uphold the integrity of our accounting processes. This position offers an exciting opportunity to contribute to a fast-paced environment where your skills in accounting software, data entry, and financial concepts will shine. Yardi Experience required.Duties<ul><li>Process all accounts payable transactions accurately and efficiently using various accounting software such as Yardi, CRMiq, or QuickBooks.</li><li>Verify invoices against purchase orders, receipts, and contracts to ensure proper authorization and accuracy.</li><li>Reconcile vendor statements and resolve discrepancies promptly to maintain positive vendor relationships.</li><li>Prepare and review journal entries related to accounts payable activities, ensuring compliance with GAAP (Generally Accepted Accounting Principles).</li><li>Maintain detailed records of all transactions, including invoice processing, approvals, and payments for audit purposes.</li><li>Assist with month-end closing activities by performing account reconciliations and analyzing payable data.</li><li>Support compliance with SOX (Sarbanes-Oxley Act) controls by documenting processes and conducting internal audits as needed.</li><li>Collaborate with the human resources department on benefits administration and payroll management tasks when required.</li><li>Contribute to process improvements by recommending efficiencies in accounts payable workflows and utilizing tools like ADP, Kronos, or UltiPro.</li></ul>Skills<ul><li>Strong understanding of accounting principles, double entry bookkeeping, debits &amp; credits, and general ledger accounting.</li><li>Proficiency in accounting software.</li><li>Experience with accounts payable functions within public accounting or corporate environments.</li><li>Knowledge of financial concepts related to accounts receivable, payroll management, and governmental accounting standards.</li><li>Excellent data entry skills with high accuracy (10 key typing proficiency).</li><li>Analytical mindset with the ability to perform account reconciliation and analyze financial data effectively.</li><li>Familiarity with HRIS systems like ADP or UltiPro for benefits administration and payroll processing.</li><li>Ability to perform journal entries and maintain detailed bookkeeping records efficiently.</li><li>Strong organizational skills combined with attention to detail to ensure compliance with internal controls such as SOX.</li><li>Effective communication skills for collaborating across departments including finance, HR, and external vendors. Join us as an Accounts Payable Specialist where your expertise will drive operational excellence! We value energetic professionals eager to make a meaningful impact through meticulous financial management and innovative process improvements. If you thrive in a collaborative environment that celebrates precision and proactive problem-solving, we want to hear from you!</li></ul>Job Type: Full-timePay: $21.00 - $26.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: Remote

Accounts Payable Specialist

Banesco USA

<div></div><div><div><div><div>Job Title</div><div> 
Client Relationship Specialist - B&amp;P</div></div><div><div> 
Functional Title</div><div> 
Universal Banker</div></div></div><div></div><div> 
Banesco USA is seeking a Client Relationship Specialist - B&amp;P for our Brickell Banking Center.</div><div></div><div> 
Primary Job Duties</div><div></div><div> 
<ul><li>
Acquire, retain, and expand new and existing client relationships by providing exceptional customer service and resolving customer requests.</li><li>
Consistently meet or exceed sales goals at the banking center level.</li><li>
Proactively pursue new business opportunities through lead generation while cross-selling to grow the portfolio.</li><li>
Actively participate in the bank's sales process, including product selection and referrals.</li><li>
Capture deposits to achieve established banking center goals.</li><li>
Respond to inquiries from internal and external customers.</li><li>
Responsible for teller duties which may include, but are not limited to: processing transactions, ensuring compliance with bank policies and procedures, completing ATM duties, managing cash, including vault operations and currency ordering, processing NSF and overdrafts, holds, stop payments, and wire transfers, balancing daily transactions and cash, processing deposits/withdrawals, loan repayments, cashier checks, open/maintain, and close accounts, ensuring proper documentation.</li><li>
Responsible for working in a team setting with other relationship bankers while assisting the Client Relationship Manager in overall sales and day-to-day operations.</li><li>
Ensure the physical security of the banking center, including opening and closing procedures.</li><li>
Complete BSA/KYC/ECS/RFI requests in a timely manner.</li><li>
Work with centralized banking center operations to achieve satisfactory audit and quality control results.</li><li>
Maintain accurate records and protect banking center assets.</li><li>
Provide support and coverage to other banking centers as needed</li><li>
Responsible for completing annual training programs assigned.</li><li>
Perform other assigned functions and/or duties.</li></ul></div><div></div><div> 
Job Requirements</div><div></div><div> 
<ul><li>
Education: High school diploma or equivalent experience.</li><li>
Experience: Minimum three (3) years of experience in retail banking or cash handling.</li><li>
Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read, and write both languages.</li><li>
Proven ability to work effectively in a team environment.</li><li>
Demonstrated knowledge of selling and cross-selling techniques to provide customers with the bank&rsquo;s products and services.</li><li>
Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.).</li><li>
Strong verbal and written communication skills, with the ability to interact effectively at all organizational levels.</li><li>
Exceptional attention to detail, accuracy, multitasking, time management, and prioritization skills.</li><li>
Strong customer service orientation, ensuring satisfaction for both internal and external clients.</li><li>
Understanding of relevant state and federal banking compliance regulations and operational policies.</li><li>
Ability to understand and adhere to bank instructions, procedures, and policies.</li></ul></div><div></div><div> 
Benefits &amp; Perks</div><div></div><div> 
<ul><li>
Competitive base salary plus variable compensation</li><li>
Paid time off.</li><li>
401k with employer match.</li><li>
Tuition reimbursement.</li><li>
Paid parental leave.</li><li>
Medical, Dental, Vision.</li><li>
Life Insurance.</li><li>
Supplemental Insurances.</li><li>
Short-Term &amp; Long-Term Disability Benefits.</li><li>
Free parking.</li></ul></div><div></div><div> 
About Us</div><div></div> 
Banesco USA is part of Banesco International, a worldwide group of financial institutions with presence in 6 countries. 
As a corporation in continuous evolution, we promote the ongoing professional and personal development of our employees by embracing challenges and adapting to the changing environment of today&rsquo;s world. We aim to develop integral human beings, committed to making a difference at the workplace and out in the world. 
Our actions are rooted in our Values: Reliability, Responsibility, Quality and Innovation. We believe that we all have the same ability to transform our daily tasks into significant contributions, and therefore, Leave Our Mark. 
At Banesco USA, one of our most valued assets is our enthusiastic team, which strives every day to create a world-class organization in an ever-changing world. Together, our team has made us a market leader, and we invite you to join us.</div>

Client Relationship Specialist / Universal Banker (Brickell)

Princess Cruises

<div><h2 class="jobSectionHeader">Job Description</h2> 
One of the best-known names in cruising, Cunard is the world&rsquo;s leading international premium cruise line, carrying millions of guests each year to hundreds of destinations around the globe. With parent company Carnival Corporation, Cunard is well known for its White Star Service and Trans-Atlantic Crossings. 
We are looking to hire a Specialist, CRM Marketing to execute consumer and trade CRM marketing initiatives that support bookings for Cunard while reinforcing the brand&rsquo;s distinctive position within the luxury travel marketplace. This role manages campaign workflows from brief through deployment and reporting, ensuring accurate segmentation, personalization, and executional excellence. 
Collaborates cross-functionally with commercial, creative, analytics, and revenue teams to support lead generation, prospect nurturing, and guest lifecycle communications, while maintaining strong quality control, timeline management, and performance tracking. 
 
Here&rsquo;s a summary of what Cunard is looking for in its Specialist, CRM Marketing. Is this you? 
 
Responsibilities:
Project Management &amp; Execution:<ul><li>
Execute end-to-end CRM campaign workflows from brief through deployment and reporting, ensuring timely, accurate, and high-quality delivery.</li><li>
Gather requirements from commercial, revenue, creative, analytics, and operations stakeholders to develop clear campaign input documents.</li><li>
Maintain structured workflow management (Workfront or equivalent), including job entry, routing, approvals, and production timelines.</li><li>
Track project schedules, escalate risks when needed, and support process improvements to enhance efficiency.</li><li>
Conduct rigorous QA, including verification of offers, fares, disclaimers, segmentation logic, personalization rules, and tracking links.</li><li>
Coordinate across departments to ensure alignment on messaging, timing, and inventory considerations.</li><li>
Support reporting and performance tracking efforts.</li><li>
Assist with project-related cost coordination and vendor communication as needed.</li></ul> 
Creative Development &amp; Brand Support<ul><li>
Contribute to campaign development by providing input on creative direction in partnership with management and creative teams.</li><li>
Provide clear, structured feedback on design, copy, layout, and dynamic content implementation.</li><li>
Ensure adherence to brand positioning, messaging strategies, and visual identity standards.</li><li>
Support integration of messaging across consumer communications.</li><li>
Contribute ideas to enhance personalization and lifecycle messaging effectiveness.</li></ul> 
Program Support &amp; Optimization<ul><li>
Assist in reviewing performance results of CRM programs and provide recommendations for optimization.</li><li>
Support A/B and multivariate testing initiatives across lifecycle communications.</li><li>
Research emerging tactics in CRM, personalization, and automation to support innovation.</li><li>
Identify opportunities to integrate messaging across channels (email, direct mail, web, social, trade support).</li><li>
Collaborate with global teams (including UK office) to support aligned initiatives.</li><li>
Monitor competitive activity within cruise and luxury travel markets and share relevant insights.</li></ul> 
Knowledge, Skills &amp; Abilities:<ul><li>
Scope: Executes CRM campaigns and lifecycle communications within established marketing frameworks and strategic direction. Manages campaign workflows from brief through deployment and reporting, ensuring accuracy, compliance, and timely execution. Collaborates with stakeholders across Cunard North America and Cunard UK, including Commercial, Revenue Management, Creative, Analytics, and Operations. Supports budget coordination and vendor communication as needed, with approvals managed by leadership. Utilizes CRM platforms, email service providers (ESP), and personalization tools such as Movable Ink to build and deploy campaigns.</li><li>
Problem solving: Interprets campaign performance data to identify trends, segmentation opportunities, and areas for optimization. Supports troubleshooting of segmentation, personalization, or deployment issues within CRM systems. Applies structured QA processes to identify and resolve discrepancies related to offers, fares, disclaimers, personalization logic, and tracking links. Contributes recommendations to improve campaign workflows, automation logic, and lifecycle effectiveness. Assists in implementing A/B and multivariate testing initiatives to improve engagement and conversion rates</li><li>
Impact: Supports initiatives designed to enhance customer engagement, loyalty, and revenue performance. Contributes to accurate, data-driven campaign execution that reinforces Cunard&rsquo;s luxury brand positioning. Helps improve marketing effectiveness through performance reporting and optimization recommendations. Ensures operational excellence and executional accuracy, minimizing risk and protecting brand integrity.</li><li>
Leadership: Coordinates cross-functional stakeholders to ensure seamless campaign execution and alignment. Provides structured feedback to creative and operational teams throughout campaign development. Demonstrates ownership of assigned campaigns while consulting with management on strategic decisions. Contributes to a collaborative, solutions-oriented team environment and actively pursues continued professional development.</li></ul> 
For all roles:<ul><li>
Knowledge: Understanding of workplace policies and procedures / Familiarity with team collaboration tools and techniques.</li><li>
Skills: Strong time management and organizational skills</li><li>
Abilities: Ability to maintain reliable and consistent attendance / Capacity to be punctual and meet deadlines / Ability to collaborate effectively with colleagues and work as part of a team / Demonstrated professionalism in all interactions and tasks.</li></ul> 
Requirements:<ul><li>
Bachelor&rsquo;s degree in Marketing, Business, Communications, or related field, or equivalent combination of education and experience.</li><li>
Minimum of 3 years of experience in CRM, lifecycle marketing, or marketing communications project management within a corporate or agency environment.</li><li>
Experience managing marketing campaigns including segmentation, workflow coordination, QA, and deployment.</li><li>
Professional level understanding of marketing communications and lifecycle campaign execution.</li><li>
Strong attention to detail and commitment to executional accuracy.</li><li>
Experience working within CRM platforms and email service providers (ESP), including audience builds and campaign deployment.</li><li>
Familiarity with personalization and dynamic content platforms such as Movable Ink.</li><li>
Ability to review campaign performance data and support optimization recommendations.</li><li>
Strong organizational and time management skills.</li><li>
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Microsoft Teams.</li><li>
Effective written and verbal communication skills.</li></ul> 
Travel: Less than 25% with shipboard travel likely
Work Conditions: Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations.
Physical Demands: Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations. 
This position is classified as &ldquo;in-office.&rdquo; As an in-office role, it requires employees to work from a designated Cunard office in South Florida Monday through Thursday each week. Employees may work from their homes on Fridays. 
Benefits
<ul><li>Cruise and Travel Privileges for You and Your Family</li><li>
Health Benefits</li><li>
401(k)
</li><li>Employee Stock Purchase Plan
</li><li>Training &amp; Professional Development</li><li>
Tuition &amp; Professional Certification Reimbursement</li></ul> 
Our Culture&hellip; Stronger Together
Our highest responsibilities and top priorities are compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:
 
https://www.princess.com/aboutus/culture-framework/. 
 
Princess/Cunard is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 
Americans with Disabilities Act (ADA)
Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact careers@carnival.com. 
 
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CRM Marketing Specialist

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