account manager

case manager

brand designer

content creator

content writer

creator manager

Skyscanner

<div>About Skyscanner

Everyone loves travelling, but planning is not without its challenges ✈️. That's why we've spent 20 years building tools that turn travel-planning chaos into a breeze. Today, around 160 million travellers count on us every month to skip the whole &quot;47 browser tabs open&quot; phase and find flights, cars, and hotels quickly and easily .

Joining Skyscanner means becoming part of a global brand that's striving to become the planet's go-to travel hack accessible for all .

Our vision? To be the world's number one travel ally. (Ambitious? Yes, but, hey, that's what got us here).

Now, we're on the lookout for a Creator Manager to help us bring that vision to even more travellers.

About the role

(Hybrid)

This is your chance to be part of something big. As our first social Creator Manager in AMER, you'll shape a creator programme that doesn't just rack up views - it helps people travel smarter.

We're after a sharp strategist with serious creative instincts and a sixth sense for what works on social. Someone who gets that influence starts with trust and builds it through relevance, resonance and bold moves that pay off.

You'll shape our influencer strategy across partnering with creators to craft content that's helpful, saveable, scroll-stopping and platform-perfect. Not rinse-and-repeat brand deals, but thoughtful collaborations that feel true to each creator and genuinely useful to their communities.

Working closely with our Regional AMER and Global Social &amp; Community Leads (plus your counterparts across EMEA and APAC), you'll help build a world-class creator model - one that earns trust, drives performance and turns Skyscanner into the travel brand people love.

What you'll be doing
<ul>
<li>Building standout creator collaboration: You'll develop meaningful relationships with creators across key AMER markets, turning successful collaborations into long-term partnerships delivering sustained value for both them and us.</li>
<li>Designing purposeful creator strategies: You'll work hand-in-hand with our regional and global Social &amp; Community team to ensure creator content isn't just an aesthetic, it's purposeful and aligns with our broader brand and marketing strategies and activities.
</li><li>Manage multi-market creator programmes and campaigns: You'll manage our rolling organic advocate programmes across AMER markets alongside splash campaign activities, in collaboration with agencies, freelancers and partners to deliver stories that people genuinely want to watch, save and share.
</li><li>Localising with insight: You'll provide sharp AMER market expertise, ensuring our global creator strategy lands authentically in every region without losing its local flavour.</li>
<li>Spotting relevant trends: You'll identify the right cultural moment and social media trends to develop bold creator activations that land with meaning and momentum.
</li><li>Scaling our commission-led model: You'll work in collaboration with our Senior Affiliate Marketing Manager, building a creator affiliate programme that works for emerging voices and established names alike.</li>
<li>Optimising for performance: You'll use analytics platforms, such as insights tools for creator vetting, social dashboards for metrics tracking and performance reporting frameworks, to drive decision, measure impact and improve results.</li>
<li>Contracting negotiations and budget management: You'll manage the end-to-end creator process from budget planning and negotiating contracts through to the creative process and invoice management.</li>
</ul>
About you
<ul>
<li>Creator ecosystem expert: You know the creator world inside and out, with experience from agencies, in-house teams, or both. You've run campaigns across AMER (including USA, Brazil, Canada, Mexico, understand how each market differs and aren't afraid to get hands-on with creator tooling. And when it comes to local regulations and disclosure rules, you've got them covered.</li>
<li>Strategic operator: You know how to plan, launch, measure and optimise creator campaigns that don't just go live, they go far.</li>
<li>Platform fluent: Across Instagram, TikTok and YouTube you speak their language, understand platform quirks and instinctively know what plays where. Plus, you will test new platform opportunities for creator activities.
</li><li>Relationship builder: You're the kind of person who turns introductions into long-term partnerships. From spotting rising talent early to nurturing trusted collaborators over time, you build relationships that can last well beyond a single campaign.</li>
<li>Cross-functional connector: You're confident working with agencies and freelancers - crafting sharp briefs, giving thoughtful feedback and pushing for best-in-class creative while protecting the creator's voice. You know standout work happens when collaboration is built on trust and clarity.</li>
<li>Comms expert: Internally, you're the glue. You keep freelancers, agencies and internal stakeholders and channels aligned, informed and moving in the same direction whilst balancing creative ambition with commercial reality and making it all feel seamless. You're also a clear communicator with an internal radar for timelines, to-do lists and the tiny details that keep everything running like clockwork.</li>
<li>Trend spotter: You've got a sixth sense for emerging travel creators and cultural shifts before the algorithm catches on.</li>
<li>Commercially savvy: You're confident managing contracts, invoices and budgets. You know how to negotiate fairly and effectively.</li>
<li>Data-driven decision maker: You love getting into the numbers, using insights to improve performance and guide smarter creative bets. You will be curious about the role of creators in the emerging world of LLMs and AI.</li>
</ul>
What it's like here

We are the real deal &mdash; no corporate gloss, no empty promises. Just a team of genuinely curious, caring humans ❤️, building things that help travellers explore the world a little easier .

Skyscanner is made up of brilliant humans from every corner of the world. We believe travel makes the world better &mdash; and that the same is true of our diverse teams. We're proud to be an equal opportunities employer and are committed to building an inclusive workplace where everyone can thrive and products that are accessible to all ✨.

Sound like your kind of adventure? Apply now and help us shape the future of travel.

We're committed to ensuring our application and recruitment processes are inclusive and accessible to everyone. If you require any reasonable adjustments or accommodations for interviews, and/or wish to apply under the Disability Confident scheme, please let your recruiter know. If you'd like more information on any of our policies, such as hybrid working or Parental Leave policies (typically we pay a minimum of 24 weeks birth parent/maternity leave globally), our recruitment team can provide more information on these</div>

Creator Manager

Jiffy.com

<div>
 Jiffy.com is seeking a AI Social Media Coordinator &amp; Content Creator who feels completely at home in front of the camera and loves bringing ideas to life through short-form content. Working directly with our CEO, we are seeking a AI-Native Social Media Content Creator who feels completely at home on camera and inside AI tools like ChatGPT, Claude, Midjourney, and Runway. This role is designed for a high-velocity creator who ships daily, understands prompt engineering, and knows how to turn product, culture, and internet trends into viral short-form narratives. This is an ideal role for someone who thrives in a fast-moving creative environment and knows how to make content that stops the scroll.
 
 
 This role follows a
 
 hybrid work model
 
 with a requirement of
 
 a minimum of three (3) days per week onsite
 
 . Employees should expect to work regularly from the Miami office to support collaboration and business needs.
 
 
 The total compensation for this role is expected to range from
 
 $70,000 to $90,000
 
 per year. Actual compensation will be based on a variety of factors, including skills, experience, qualifications, and overall fit for the role.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Serve as on-camera talent for Jiffy's short-form content, including IG Reels, TikToks, LinkedIn videos, tutorials, product demos, and trend-driven formats.
 </li>
 <li>
 Concept, script, shoot, and edit short-form videos from start to finish with a daily shipping cadence.
 </li>
 <li>
 Use AI tools (ChatGPT, Claude, Midjourney, Runway, and similar) to accelerate scripting, ideation, visualization, and editing workflows.
 </li>
 <li>
 Apply strong prompt engineering skills to rapidly iterate hooks, formats, scripts, and creative angles.
 </li>
 <li>
 Turn product launches, customer stories, and internal culture into engaging, platform-native narratives.
 </li>
 <li>
 Support social media planning, including campaign brainstorming, content mapping, and trend integration.
 </li>
 <li>
 Identify and act on platform trends quickly, adapting them to Jiffy's voice within hours, not days.
 </li>
 <li>
 Source, vet, and collaborate with UGC creators and influencers for both organic and paid partnerships.
 </li>
 <li>
 Repurpose high-performing UGC into repeatable creative frameworks.
 </li>
 <li>
 Assist with copywriting for captions, content descriptions, and occasional blog or landing page content.
 </li>
 <li>
 Build lightweight visual assets using tools like Figma or Canva when needed.
 </li>
 <li>
 Analyze content performance and iterate creative based on engagement, retention, and conversion insights
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 3-5+ years of experience in social media, content creation, or digital marketing.
 </li>
 <li>
 Extremely comfortable on camera and confident creating direct-to-camera content.
 </li>
 <li>
 Proven experience conceptualizing, filming, and editing short-form video content independently.
 </li>
 <li>
 Hands-on experience with AI tools such as ChatGPT, Claude, Midjourney, Runway, or similar platforms.
 </li>
 <li>
 Demonstrated understanding of prompt engineering and iterative AI workflows.
 </li>
 <li>
 Strong understanding of TikTok, Instagram, and LinkedIn short-form best practices.
 </li>
 <li>
 Experience with short-form editing tools (CapCut, Premiere, Adobe Express, or similar).
 </li>
 <li>
 Excellent written communication skills with the ability to write engaging, platform-native copy.
 </li>
 <li>
 Highly organized, self-directed, and comfortable working in a fast-paced, iterative environment.
 </li>
 <li>
 No degree required &mdash; portfolio, creative instincts, and shipping velocity matter most
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience appearing professionally on behalf of a brand as on-camera talent.
 </li>
 <li>
 Track record of shipping daily or high-frequency content.
 </li>
 <li>
 Experience using AI video tools to meaningfully reduce production time.
 </li>
 <li>
 Familiarity with ecommerce, creator economy, crafting/maker communities, or DIY education.
 </li>
 <li>
 Basic understanding of paid social and how creative impacts performance.
 </li>
 <li>
 Ability to analyze content metrics and translate insights into new creative tests.
 </li>
 <li>
 Strong eye for storytelling, pacing, retention loops, and viral structure.
 </li>
 <li>
 Experience building recurring content series that drive daily engagement
 
 
 </li>
 </ul>
 
 Why You Will Love Working At Jiffy
 
 
 
 <ul>
 <li>
 Opportunity to grow company market share through innovation in the rapidly evolving e-commerce, AI, and image processing space
 </li>
 <li>
 Thrive in a collaborative, high-growth environment where your ideas directly influence how Jiffy evolves as a leading e-commerce destination
 </li>
 <li>
 High visibility and influence in solving complex problems and delivering cutting edge solutions resulting in direct impact on Jiffy's seamless customer experience
 </li>
 <li>
 Access to career development opportunities in a company that invests deeply in professional growth
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 Compensation &amp; Growth: Competitive salary, equity opportunities, and performance-based bonuses
 </li>
 <li>
 Comprehensive Benefits: Full medical, dental, and vision coverage, with a portion of premiums paid by Jiffy
 </li>
 <li>
 Retirement Planning: 401(k)
 </li>
 <li>
 Wellness Support: Annual wellness benefits to help you stay healthy and balanced
 </li>
 <li>
 Tools for Success: Choice of MacBook or PC laptop, plus equipment for your home office setup
 </li>
 <li>
 Perks &amp; Extras: Annual credit of $200 to use on our website plus more team merch drops than you will know what to do with!
 </li>
 <li>
 Professional Development: Annual stipend to support your learning and career growth
 
 
 </li>
 </ul>
 
 EEO
 
 
 
 Jiffy is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Jiffy considers qualified applicants with criminal histories, consistent with applicable federal, state and local law.
</div>

Social Media Coordinator / AI Content Creator

Social Media Coordinator & AI Content Creator

Hermès

<div>
 The Team:
 
 
 The Human Resources team supports our employee population by providing the structure, care, and development needed for individual employees to be successful in their own careers, which in turn contributes to the overall growth and success of the Company. The Human Resources department is organized in three strategic pillars:
 
 
 <ul>
 <li>
 Compensation and Benefits: payroll, health and welfare benefits, retirement plan services, and immigration.
 </li>
 <li>
 Human Resources Business Partners: performance management, employee relations, recruiting and retaining talent, coaching and counseling.
 </li>
 <li>
 Talent Development: corporate social responsibility, Diversity, Inclusion &amp; Family, learning and leadership development, internal communications, and employee engagement.
 
 
 </li>
 </ul>
 The Opportunity:
 
 
 As the Senior HR Business Partner, you will contribute to the overall department strategy in a Generalist role capacity. You will be responsible for managing all aspects of the recruiting process, fostering, and maintaining employee relationships through coaching, advising, and negotiating in conflict situations, and assisting in organizational effectiveness efforts. You will deliver HR solutions in several key areas, including recruitment and hiring, internal mobility, employee relations, performance management, labor law compliance, HR operations, and skill development and training.
 
 
 As a strategic member of a cross functional Retail team, you will work closely with the store leadership teams and employees within the Southern Region, as well as partner with other members of the HR team, working collaboratively across all levels to assist in the implementation of people-related services, HR policies, practices, and procedures. The Senior HR Business Partner will support the Southern Region, which currently includes 9 store locations and approximately 200 retail employees. This position is located on site in either our New York City Corporate or Miami Office location.
 
 
 About the Role:
 
 
 <ul>
 <li>
 Serves as a strategic HR Business Partner for the Southern Region.
 </li>
 <li>
 Provides hands-on HR support by maintaining both a physical and virtual presence in boutiques and monitoring the morale and general atmosphere of region. Is a regular contributor to regional meetings, as well as management/staff meetings at the store level.
 </li>
 <li>
 Is aware of all business issues and priorities, and provides focused support, coaching, and guidance to management.
 </li>
 <li>
 Manages employee relations for the store locations and recommends appropriate employment action to maintain a productive, positive work environment. Empowers store management to manage employee
 </li>
 <li>
 disciplinary actions to ensure consistent, uniform, and fair application of company policies and procedures and governmental laws. With general supervision, conducts investigations, recommends solutions to issues, counsels&rsquo; employees, advises managers on discipline process and facilitates dispute resolution.
 </li>
 <li>
 Leads full cycle recruiting processes to meet the various staffing goals within multiple business units of the organization. Maintains accurate and organized documentation, digital filing and reporting on all candidates/applicant tracking initiatives. Ensures job descriptions are created, evaluated and current for all positions prior to recruitment/hire.
 </li>
 <li>
 Ensures all regular vacant positions are posted internally and externally, and provides analysis of recruiting processes, employee retention statistics, and other associated HR metrics.
 </li>
 <li>
 Responsible for HR headcount budget, new headcount requests, and maintenance of organizational charts for region.
 </li>
 <li>
 Conducts regular touch base meetings with store leaders to provide HR strategic workforce updates: reviewing store talent, succession planning, provide management team with coaching recommendations to optimize business performance.
 </li>
 <li>
 Works closely and collaboratively with HRBP team to support with implementing new programs and initiatives that impact employee engagement; supports with special projects, initiatives, and goals to enhance the overall employee experience.
 </li>
 <li>
 Responsible for the management of the company&rsquo;s annual performance review process and 30/60-day new hire review process. Creates and designs content of the performance reviews in alignment with goals of the company.
 </li>
 <li>
 Supports in the development and administration of all other projects, programs, procedures, and guidelines aimed at aligning the workforce with strategic goals of the department and company.
 
 
 </li>
 </ul>
 Supervisory Responsibility:
 
 
 <ul>
 <li>
 NO - This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions.
 
 
 </li>
 </ul>
 Budget Responsibility:
 
 
 <ul>
 <li>
 YES - Manages HR budget sheet with Compensation Manager for recruiting and hiring processes; assists retail management in monitoring payroll budget for location, controlling overtime and staying within budget for salary; creates and maintains budget for recruitment and associated systems.
 
 
 </li>
 </ul>
 Decision Making Responsibility:
 
 
 <ul>
 <li>
 YES - Recruitment and Hiring; Employee Relations / Dispute Resolution
 
 
 </li>
 </ul>
 About You:
 
 
 <ul>
 <li>
 At least 5 years of experience in a HR Business Partner role
 </li>
 <li>
 Proven HR leadership in multi-unit, high-volume, high-visibility environments
 </li>
 <li>
 Background in luxury retail or service-oriented organizations; direct store experience preferred
 </li>
 <li>
 Expertise in full recruitment lifecycle across all organizational levels
 </li>
 <li>
 Strong capabilities in employee relations, talent development, recruiting, and performance management
 </li>
 <li>
 Skilled in building lasting relationships and influencing across all levels of organization
 </li>
 <li>
 Solid knowledge of HR policies, employment laws, compliance, and reporting
 </li>
 <li>
 Excellent communication, public speaking, and interpersonal skills; adept at coaching and empowering others
 </li>
 <li>
 Proficient in HR technology and tools (Excel, PowerPoint, Word, HRIS) for data analysis and presentation
 </li>
 <li>
 Demonstrated judgment, critical thinking, and ability to manage multiple priorities under deadlines
 </li>
 <li>
 Highly organized, detail-oriented, self-motivated; effective in both independent and team settings
 </li>
 <li>
 Business acumen with operational strength
 </li>
 <li>
 Kind yet effective leadership marked by humility and compassion
 </li>
 <li>
 Comfortable in fast-paced environments with strong prioritization skills
 </li>
 <li>
 Bachelor&rsquo;s degree preferred
 </li>
 <li>
 Travel for boutique visits required two times per year
 
 
 </li>
 </ul>
 The range for this position is $120,000.00 - $135,000.00 annually. Actual rates are determined on the job, location, and individual experience.
 
 
 We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.
 
 
 
 Herm&egrave;s Benefits Overview:
 
 
 
 Herm&egrave;s is proud to offer a variety of benefits to support the needs of our employees and their families, including:
 
 
 <ul>
 <li>
 Commission and bonus incentives based on sales performance
 </li>
 <li>
 Medical, Dental, Vision,
 </li>
 <li>
 Life Insurance and Disability
 </li>
 <li>
 Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick &amp; safe time)
 </li>
 <li>
 Paid Parental leave and transition time
 </li>
 <li>
 401(k) and Roth Retirement plan with company matching and profit sharing
 </li>
 <li>
 Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
 </li>
 <li>
 Product discount and EAP resources
 </li>
 <li>
 Access to Calm App, Health Advocate, Family Building Support and more!
 
 
 </li>
 </ul>
 
 Company Overview:
 
 
 
 Since 1837, Herm&egrave;s has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Herm&egrave;s, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.
 
 
 An independent, family-owned company, Herm&egrave;s is dedicated to keeping production in France through its 42 workshops, The Herm&egrave;s organization is also a truly global community with a network of 310 stores in 49 countries. Herm&egrave;s employs more than 15,000 people worldwide with over 6,000 of the workforce being Herm&egrave;s craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.
 
 
 At Herm&egrave;s, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Herm&egrave;s&rsquo; success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Herm&egrave;s wish to leave a positive footprint on the world, a mission that&rsquo;s at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films &ldquo;Footsteps Across the World&rdquo; available on our website. Link here.
 
 
 
 Our Commitment:
 
 
 
 Family is at the heart of Herm&egrave;s. At Herm&egrave;s of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Herm&egrave;s of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Herm&egrave;s of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.
 
 
 At Herm&egrave;s of Paris, we are proud to be an equal opportunity workplace. It is the policy of Herm&egrave;s of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Herm&egrave;s of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.
 
 
 We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at privacy.us@hermes.com. Please do not submit resumes or applications to this email address.
 
 
 A creator, artisan and seller of high-quality objects since 1837, Herm&egrave;s is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Herm&egrave;s cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal m&eacute;tiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
</div>

Senior Human Resources Business Partner, Southern Region

Oceanus The Label

<div>
 Social Media Manager / Content Lead (Miami, short-term)
 
 Title: Social Media Manager (Short-term contract) &mdash; Miami Swim Week
 
 
 Location: Miami, FL (on-site), with remote pre-work if available
 
 
 Start: End of next week (ASAP)
 
 
 
 
 
 About the role:
 
 
 Oceanus is looking for a fast, taste-driven social media manager to run capture &rarr; edit &rarr; post during Miami Swim Week. The goal is to maximise content output from every moment (runway, fittings, pop-ups, model interviews) without overwhelming the feed.
 
 
 
 
 
 Responsibilities:
 
 
 -Create a daily shoot/post plan (stories + reels + feed)
 
 
 -Capture BTS content (phone is fine; camera experience a plus)
 
 
 -Rapid editing for reels (CapCut/Premiere/Adobe)
 
 
 -Publish IG stories at pace (target: high volume, well-curated)
 
 
 -Coordinate with team on must-hit moments and approvals
 
 
 
 
 
 You&rsquo;re a fit if you:
 
 
 -Have strong fashion/beauty taste and can move quickly
 
 
 -Can reliably deliver 30+ story frames/day + reels output
 
 
 -Understand how to repurpose runway + interviews into a month of conten
 
 
 -Send IG/TikTok links or a portfolio.
 
 
 
 
 
 How to apply
 
 
 Email alvin@oceanusthelabel.co.uk
 
 
 
 Subject line: MIAMI SOCIAL &mdash; [Your Name]
 
 
</div>

Social Media and Content Manager

The Home Depot

Job Description The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance and driving a shrink elimination culture in the store. Other responsibilities include: preparing accurate and detailed case reports documenting your apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions. The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational concerns of all associates and remain focused on store specific business objectives while supporting key asset protection and operational responsibilities. Major Tasks, Responsibilities &amp; Key Accountabilities: The APS will utilize tools to minimize Company loss, responsibilities including but not limited to: Identify (external and internal) incidents of theft and fraud. Detains and interviews persons apprehended for shoplifting, in accordance with local laws and Company policies governing apprehensions. Minimize risk of injuries during apprehensions. Review CCTV, audit EAS, exception reports and other available Company media to identify associates who may be engaging in dishonest activity on THD property; process individuals who commit theft and fraud. Prepare detailed and accurate case / investigation reports in a timely manner. Preserve relevant evidence, including but not limited to CCTV in all cases / investigations. Monitor criminalprosecutions, appear in court when required, testify and represent the Company in a professional manner. Monitor the store's physical security. Drive execution of store safety programs and validate compliance with company standards and policies. Validate environmental compliance to company standards. Teach, coach, and train associates on proper operational processes as well as store safety compliance standards. Nature and Scope: Typically reports to store APM: In stores without APM: Multi &ndash; APM &amp; Store Manager This position has no direct reports. Typically will have frequent contact outside the workgroup. Typically procedures for analyzing situations and making conclusions are diverse. Typically considers several options and past practice when solving problems. Typically progress or results of work is regularly checked and prior approval is required before changing standard work procedures. Environmental Job Requirements: Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness. Travel: Typically requires overnight travel less than 10% of the time. Additional Environmental Job Requirements:

Asset Protection/Loss Prevention

EZCORP, Inc.

<div>Address: 717 SW 17th Avenue Miami, Florida 33135
Brand: Value Pawn &amp; Jewelry
Pay range is based on experience from $15.00/hr to $16.00/hr 
We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!
Hiring immediately for Retail Sales Associates / Retail Customer Service!
Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.
Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!<ul><li>
Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program</li><li>
Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour</li><li>
Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position</li><li>
Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store</li></ul>
In addition to a great career, here are some of the other things we offer our Team Members:<ul><li>
Free Health Insurance*</li><li>
Competitive Wages</li><li>
Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance</li><li>
Great Working Hours</li><li>
401(k) with Company Match</li><li>
Generous Paid Time Off</li><li>
Holiday Pay</li><li>
Store Discount</li></ul>
Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.
Other Customer Service duties include, but are not limited to:<ul><li>
Providing excellent customer service by greeting customers, interacting with customers in person and on the phone</li><li>
Processing sales, loans, and extensions</li><li>
Performing opening and closing store duties</li></ul>
Requirements for the Customer Service Representative (Pawnbroker) role include:
As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:<ul><li>
High school diploma or GED</li><li>
Customer service, cashier, or retail experience</li><li>
Excellent communication and interpersonal skills</li><li>
Work well independently and as member of a team</li><li>
Ability to multitask</li><li>
Able to pass a criminal background check and drug test</li><li>
Adhere to all Company policies, procedures, and regulations</li><li>
Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus</li><li>
Sales background, a plus</li><li>
Bilingual, a plus</li></ul><ul><li>No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.</li></ul></div>

Retail Sales Associate

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