sales manager

category manager

manager

accounting manager

administrative manager

crm manager

MAD Parfumeur

<div>
 
 
 About Us
 
 
 
 Mad Parfumeur is one of the leading players in the Turkish perfume and cosmetics industry. We are currently seeking an experienced
 
 Customer Experience (CRM) Manager
 
 to join our dynamic team in Istanbul. This position will oversee the full spectrum of customer experience management, covering both physical stores and digital sales channels (D2C). Under the umbrella of Customer Experience (CRM), this role will lead three core areas&mdash;Customer Service &amp; Notification Management (CMS), Loyalty &amp; Communication Programs, and Data Analytics &amp; Insights&mdash;to enhance customer engagement, loyalty, and satisfaction through data-driven strategies and seamless omnichannel operations.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Customer Service &amp; Notification Management (CMS)
 
 
 
 &bull; Lead the establishment, development, and operation of the customer feedback and notification management system
 
 
 &bull; Monitor and report customer satisfaction through CMS tools and dashboards
 
 
 &bull; Design, conduct, and analyze NPS and customer satisfaction surveys
 
 
 &bull; Manage customer feedback from all touchpoints, ensuring timely resolution and reporting of recurring issues
 
 
 &bull; Collaborate with internal teams to turn feedback into actionable service improvement initiatives
 
 
 
 
 
 
 Loyalty &amp; Communication Programs (CRM)
 
 
 
 &bull; Develop and manage the company&rsquo;s customer loyalty platform and engagement strategies
 
 
 &bull; Create dynamic customer segmentation models and track behavioural insights
 
 
 &bull; Design and execute micro-targeted campaigns to increase customer retention, frequency, and basket size
 
 
 &bull; Manage content creation and distribution across channels (email, SMS, push notifications, etc.)
 
 
 &bull; Work closely with Sales, Marketing, and E-Commerce teams to continuously improve the customer journey
 
 
 
 
 
 
 Data Analytics &amp; Insights (CDP / Analytics)
 
 
 
 &bull; Lead the setup, enhancement, and management of the Customer Data Platform (CDP)
 
 
 &bull; Ensure accuracy, security, and usability of customer data for strategic decision-making
 
 
 &bull; Analyze customer behaviours, identify growth opportunities, and provide actionable insights
 
 
 &bull; Create regular analytical reports and dashboards to track key CRM and experience metrics
 
 
 &bull; Partner with cross-functional teams to develop predictive models and customer-centric business cases
 
 
 
 
 
 
 Qualifications
 
 
 
 &bull; Bachelor&rsquo;s degree in business administration, Marketing, Statistics, Industrial Engineering, or a related field
 
 
 &bull; Minimum 5 years of experience in customer loyalty, CRM, or customer experience management, preferably in the retail industry
 
 
 &bull; Minimum 3 years of experience in customer feedback or notification systems (in-house or outsourced)
 
 
 &bull; Strong command of data analysis, segmentation, and reporting
 
 
 &bull; Hands-on experience with CDP/CRM and campaign management tools (preferably MS Dynamics, Nebim V3, SAP ERP)
 
 
 &bull; Experience in e-commerce or retail operations preferred
 
 
 &bull; Strategic mindset with strong planning, communication, and leadership skills
 
 
 &bull; Fluent in English
 
 
 
 
 
 
 Why Join Us?
 
 
 
 At Mad Parfumeur, you will play a leading role in shaping the brand&rsquo;s customer experience strategy by combining technology, insight, and creativity. You will lead cross-functional initiatives that bridge data analytics, personalized communication, and service excellence&mdash;ensuring that every interaction strengthens our connection with customers and drives sustainable growth.
 
</div>

Customer Experience (CRM) Manager

Kalyon Construction Group

<div>
 
 
 About Us
 
 
 
 We are the first and largest Designer Outlet project of the country combined with a unique hybrid retail experience soon to open our door. Our objective is to redefine the shopping experience with top-tier designer brands and unparalleled customer service in a privileged location allowing us to attract million of local shoppers and international tourists, Our goal is to create an exclusive, engaging retail destination that attracts discerning shoppers and sets a new standard in outlet retail shopping in Istanbul
 
 
 
 Position Overview
 
 
 
 We are seeking a proactive and strategic Marketing Manager to lead all marketing initiatives from pre-opening through to ongoing operations. This role will be pivotal in building anticipation and excitement for the mall launch, establishing strong brand positioning in the market, and driving sustained customer engagement post-opening. Expertise in CRM and database marketing is essential to deliver targeted, data-driven campaigns that maximize customer acquisition and loyalty.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Pre-Opening Phase:
 
 
 <ul>
 <li>
 Develop and execute comprehensive pre-opening marketing plans to build brand awareness and excitement.
 </li>
 <li>
 Create targeted campaigns to attract potential shoppers, tenants, and media attention prior to launch.
 </li>
 <li>
 Coordinate launch events, grand opening promotions, and partnerships to ensure a strong market entry.
 </li>
 <li>
 Develop content and marketing collateral to support pre-opening sales and leasing efforts.
 </li>
 <li>
 Establish CRM database host, and develop smooth digital journey to implement CRM data capturing of various channels with segmented customer database.
 </li>
 </ul>
 
 
 Post-Opening Phase:
 
 
 <ul>
 <li>
 Lead ongoing marketing activities, including digital marketing, advertising, PR &amp; events, social contents, partnership and tenant collaborations.
 </li>
 <li>
 Utilize CRM and database marketing to design personalized customer journeys and loyalty programs.
 </li>
 <li>
 Analyze shopper behavior and campaign performance to continuously optimize marketing ROI.
 </li>
 <li>
 Manage marketing budget, vendors, and partnerships to maximize impact and efficiency.
 </li>
 <li>
 Lead and mentor the marketing team of minimm 3 deputies while fostering a culture of creativity and accountability.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 
 Education &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business, or related field (Master&rsquo;s preferred).
 </li>
 <li>
 Minimum 8 years of marketing experience, ideally with exposure to retail, luxury brands, or Leading shopping malls.
 </li>
 <li>
 Proven success in launching new retail destinations or brands, especially with pre-opening marketing campaigns.
 </li>
 <li>
 Strong experience with CRM platforms and database marketing to develop targeted, data-driven campaigns.
 </li>
 <li>
 Rich connections in the partnership with airlines, hotels, corporations, and banks, etc will be a great plus.
 </li>
 </ul>
 
 
 Skills &amp; Knowledge
 
 
 <ul>
 <li>
 Deep understanding of CRM tools (e.g., Salesforce, HubSpot) and data segmentation techniques.
 </li>
 <li>
 Ability to translate market research and customer data into actionable marketing strategies.
 </li>
 <li>
 Expertise in digital marketing channels including SEO, SEM, email marketing, and social media.
 </li>
 <li>
 Excellent project management skills, capable of handling multiple complex projects simultaneously.
 </li>
 <li>
 Strong communication and interpersonal skills for collaboration with tenants, agencies, and internal teams.
 </li>
 <li>
 Creativity and attention to detail to maintain a luxury brand image.
 </li>
 <li>
 Comfortable working in a fast-paced, dynamic environment with shifting priorities.
 </li>
 <li>
 Preferred Qualifications:
 </li>
 <li>
 Experience in launching complicated Commercial Projects (Malls) and/or managing Luxury and International Brands
 </li>
 <li>
 Knowledge of loyalty programs, omnichannel marketing, and customer lifecycle management.
 </li>
 <li>
 Familiarity with event marketing and experiential retail strategies.
 </li>
 </ul>
 
 
 Why Join Us?
 
 
 <ul>
 <li>
 Be an essential part of this exciting launch of the most unique commercial project in the country.
 </li>
 <li>
 Opportunity to define the project&rsquo;s customer experience from the ground up and shape the strategy from conception to completion
 </li>
 <li>
 Work within an Internationally lead Team leading luxury brands in a collaborative environment.
 </li>
 <li>
 Competitive compensation and benefits package.
 </li>
 <li>
 Growth and development opportunities in a dynamic retail setting and future opportunities.in other mature and upcoming markets
 </li>
 </ul>
 
 
</div>

Marketing Manager

Çelik Motor

<div>
 
 
 Growth &amp; Insights Supervisor
 
 
 
 
 
 
 As one of the longest-standing companies of the
 
 Anadolu Group
 
 ,
 
 &Ccedil;elik Motor
 
 is the one of the most well-known company of Turkish automotive industry with more than a half-century of experience.
 
 
 
 
 
 &Ccedil;elik Motor is demonstrating its innovative perspective with the incorporated brands
 
 Kia and Garenta
 
 while leading the way in the industry.
 
 
 
 
 
 Do you see yourself as a part of change-driven work environment? Does the new trends in
 
 e-commerce, mobility, automotive and transportation
 
 enthusiasts you? Do you have a
 
 digital-oriented mindset
 
 and are you eager to deliver projects to contribute in our future vision?
 
 
 
 
 
 If so, come join us for your next adventure! We are looking for
 
 Growth &amp; Insights Supervisor
 
 for our
 
 Garenta
 
 brand.
 
 
 
 
 
 
 KEY OBJECTIVE
 
 
 
 
 
 
 The Growth &amp; Insights Supervisor is responsible for managing the company&rsquo;s data ecosystem, designing data architecture, enabling reporting infrastructure, and driving growth through data-driven decision making. This role leads growth and customer value management, CRM activities, insights generation via analyses and hypotesis testing, customer segmentation, KPI tracking, loyalty programs, and decision support systems across the organization.
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 Leading the Growth and Insights team, a diverse group of talented professionals.
 
 
 
 
 
 Growth
 
 <ul>
 <li>
 Responsible for base customer revenue growth and re-rental rate.
 </li>
 <li>
 Designing and running customer journeys, running campaigns and planning communications to ensure growth.
 </li>
 <li>
 Creating customer lifecycle and segmentation strategies.
 </li>
 <li>
 Designing and optimizing churn, cross-sell, upsell, and retargeting scenarios.
 </li>
 <li>
 Designing and managing the loyalty programme.
 </li>
 <li>
 Designing CRM automations, journeys, and A/B testing structures. Leading system design projects accordingly.
 </li>
 <li>
 Running CRM operations.
 </li>
 </ul>
 
 
 
 
 Insights
 
 <ul>
 <li>
 Generating hypotheses, testing, and transforming data into insights.
 </li>
 <li>
 Monitoring data trends, detect anomalies, and translating insights into proactive, growth-oriented actions.
 </li>
 <li>
 Designing and optimizing data architecture to support business growth and data quality.
 </li>
 <li>
 Shaping data models, dashboard requirements, and BI roadmaps. Guiding system integrations in collaboration with IT teams.
 </li>
 <li>
 Defining, tracking, and optimizing KPIs across departments. Developing and maintaining strategic and operational dashboards and reports.
 </li>
 <li>
 Identifying manual reporting processes and driving automation initiatives,
 </li>
 <li>
 Supporting strategic planning and budgeting processes with data-driven insights.
 </li>
 <li>
 Researching and implementing new BI, CRM, and analytics tools.
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS
 
 
 
 
 
 <ul>
 <li>
 Growth-minded, proactive, and highly business-savvy.
 </li>
 <li>
 Strong understanding of data modeling, data architecture, and reporting frameworks. Can guide design.
 </li>
 <li>
 Hands-on experience with BI tools and CRM / marketing automation platforms is highly preferred.
 </li>
 <li>
 Strong analytical mindset with the ability to question data and build hypotheses.
 </li>
 <li>
 Excellent communication, stakeholder management, and leadership skills.
 </li>
 <li>
 Experience in automotive, telco, e-commerce, or financial services is a plus.
 </li>
 <li>
 Bachelor&rsquo;s degree in Engineering, Business, Economics, Statistics, Mathematics, or related fields.
 </li>
 <li>
 Minimum 6 years of experience in growth, customer value management, CRM, Business Intelligence, or analytics-related roles.
 </li>
 <li>
 Prior team management experience is preferred.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 You can access the Garenta Lighting Text via the link below:
 
 
 
 https://garenta.com.tr/files/calisan-adayi-aydinlatma-metni
 
 
</div>

Growth & Insights Supervisor

<div>
 
 
 GENEL N&Idot;TEL&Idot;KLER
 
 
 <ul>
 <li>
 &Uuml;niversitelerin ilgili b&ouml;l&uuml;mlerinden mezun (&Idot;&Idot;BF, Pazarlama, &Idot;leti&scedil;im vb.)
 </li>
 <li>
 Pazarlama alan&inodot;nda en az 10 y&inodot;l deneyimli,
 </li>
 <li>
 Tercihen gayrimenkul / in&scedil;aat sekt&ouml;r&uuml;nde deneyimi olan,
 </li>
 <li>
 Ekip y&ouml;netimi tecr&uuml;besine sahip,
 </li>
 <li>
 CRM, lead y&ouml;netimi ve m&uuml;&scedil;teri yolculu&gbreve;u konular&inodot;na h&acirc;kim,
 </li>
 <li>
 Stratejik d&uuml;&scedil;&uuml;nebilen, kreatif bak&inodot;&scedil; a&ccedil;&inodot;s&inodot; olan, sonu&ccedil; ve veri odakl&inodot;,
 </li>
 <li>
 Diyalog kurabilecek seviyede &Idot;ngilizce bilgisi bulunan,
 </li>
 </ul>
 
 
 
 
 
 
 
 
 &Idot;&Scedil; TANIMI
 
 
 <ul>
 <li>
 Y&uuml;ksek kaliteli lead kazan&inodot;m stratejileri geli&scedil;tirmek ve hayata ge&ccedil;irmek,
 </li>
 <li>
 Sat&inodot;&scedil; ekipleriyle yak&inodot;n &ccedil;al&inodot;&scedil;arak lead-to-sales s&uuml;re&ccedil;lerini optimize etmek,
 </li>
 <li>
 Lead performans&inodot;n&inodot; d&uuml;zenli olarak takip etmek ve iyile&scedil;tirme aksiyonlar&inodot; almak,
 </li>
 <li>
 Kendisine ba&gbreve;l&inodot; performans pazarlama ekipleriyle birlikte hedef kitleleri tan&inodot;mlamak,
 </li>
 <li>
 Kampanya performanslar&inodot;n&inodot; analiz ederek optimizasyon &ouml;nerileri geli&scedil;tirmek ve y&ouml;netmek,
 </li>
 <li>
 Dijital kanallardan gelen verileri pazarlama stratejilerine entegre etmek,
 </li>
 <li>
 Sat&inodot;&scedil; ve CRM ekipleriyle entegre &ccedil;al&inodot;&scedil;arak pazarlama&ndash;sat&inodot;&scedil; uyumunu g&uuml;&ccedil;lendirmek,
 </li>
 <li>
 M&uuml;&scedil;teri geri bildirimlerini analiz ederek ileti&scedil;im ve kampanya stratejilerine yans&inodot;tmak,
 </li>
 <li>
 T&uuml;rkiye ve uluslararas&inodot; pazarlarda &ouml;l&ccedil;eklenebilir pazarlama stratejileri olu&scedil;turmak,
 </li>
 <li>
 Marka alg&inodot;s&inodot;n&inodot; g&uuml;&ccedil;lendirecek kreatif kampanyalar kurgulamak ve y&ouml;netmek,
 </li>
 <li>
 Kurumsal ileti&scedil;im, kreatif &uuml;retim ve ajans s&uuml;re&ccedil;lerini koordine etmek,
 </li>
 <li>
 Pazarlama performans&inodot;n&inodot; &ouml;l&ccedil;mek i&ccedil;in KPI setlerini belirlemek ve takip etmek,
 </li>
 <li>
 Veriye dayal&inodot; i&ccedil;g&ouml;r&uuml;lerle karar alma s&uuml;re&ccedil;lerini desteklemek,
 </li>
 <li>
 Y&ouml;netim seviyesinde d&uuml;zenli raporlama ve analizler haz&inodot;rlamak,
 </li>
 <li>
 Pazarlama ekibini liderlik ederek ekip geli&scedil;imini desteklemek,
 </li>
 <li>
 Kreatif, dijital ve medya ajanslar&inodot;yla ili&scedil;kileri y&ouml;netmek,
 </li>
 <li>
 &Scedil;irket i&ccedil;i payda&scedil;larla g&uuml;&ccedil;l&uuml; ve s&uuml;rd&uuml;r&uuml;lebilir i&scedil; birlikleri kurmak,
 </li>
 </ul>
 
 
</div>

Pazarlama Müdürü

Sony

<div>
 
 The Sony spirit is about freedom, no limits, empowerment, innovation, imagination, autonomy, creativity and choice. With business operations all over the globe, we provide high quality lifestyle products offering entertainment through technology.
 
 
 
 
 
 Global Business Services (GBS) provides services to Sony, globally, in a wide range of areas ranging from Online Marketing to Translation and Project Management. We work in a dynamic and interactive environment in our headquarters based in Istanbul. We are driven by our customers and support them with our core values of professionalism, passion, creativity, and proactivity.
 
 
 
 
 
 
 Direct deliverables will include:
 
 
 
 
 
 <ul>
 <li>
 End-to-end e-mail campaign management and coordination for Central, local e-mail, and automated campaigns using marketing automation tools.
 </li>
 <li>
 Plan &amp; Execute CRM content operations for Global Scope across multiple countries
 </li>
 <li>
 Basic &amp; Complex targeting for marketing messages via Customer profiling &amp; audience building, understanding of data related practices
 </li>
 <li>
 Define &amp; Execute A/B test and present results
 </li>
 <li>
 Take responsibility in service improvement efforts
 </li>
 <li>
 Execute quality assurance activities for own / team&rsquo;s services on all deliveries.
 </li>
 <li>
 Planning &amp; Executing insight deliveries, such as survey creation and distribution
 </li>
 <li>
 Take responsibility in on-boarding of new members
 </li>
 <li>
 Support various communication activities within the organization for both internal stakeholders and Sony customers
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Relevant degree from a reputable university
 </li>
 <li>
 A Master&rsquo;s degree in BA or Communications or relevant business area experience would be a plus.
 </li>
 <li>
 Proven experience in CRM, with a strong focus on
 
 email marketing campaigns
 
 </li>
 <li>
 Interest in the electronics and/or gaming market and Sony brand
 </li>
 <li>
 Excellent written and spoken communication skills in English
 </li>
 <li>
 Understanding of the communications domain as well as relevant business processes
 </li>
 <li>
 Understanding of marketing automation including e-mail design, responsive HTML coding, SQL query building, tracking and analysis of results
 </li>
 <li>
 Hands-on Experience with marketing automation tools
 </li>
 <li>
 Familiarity with
 
 Amazon Web Services (AWS)
 
 ,
 
 Salesforce Marketing Cloud
 
 is a strong plus
 </li>
 <li>
 Proficient in
 
 Microsoft Excel
 
 and comfortable working with data
 </li>
 <li>
 Experience in customer segmentation, A/B testing, and campaign performance analysis
 </li>
 <li>
 Experience in campaign coordination in digital channels (web, e-mail, mobile push, or paid media) is a plus
 </li>
 <li>
 Process-oriented and result-driven
 </li>
 <li>
 Attention to detail and precision regarding the operations
 </li>
 <li>
 Independent and proactive approach to work
 </li>
 <li>
 Strong verbal and written communication skills to communicate with colleagues and stakeholders at various levels
 </li>
 <li>
 Desire to learn and achieve targets under pressure and tight deadlines
 </li>
 <li>
 Ability to work in a multicultural and international business environment
 </li>
 <li>
 Willingness to travel abroad when necessary.
 </li>
 <li>
 Military service shall be completed or deferred for at least 2 years for male candidates
 </li>
 </ul>
 
 
 
 
 
 Applications from foreign candidates will also be evaluated.
 
 
 
 
 
 
 
 All applications will be acknowledged and treated confidentially.
 
 
 
 
 
 
 
 Please add your most up-to-date CV to the application, we will only consider the applications with CVs.
 
 
</div>

Communication Specialist

Vodafone

<div><div><div><div><h2 class="jobSectionHeader">Join Us</h2>
</div><div>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</div></div><div><div><h2 class="jobSectionHeader">
What you&rsquo;ll do</h2>
</div><div><ul><li>Storytelling with data: strong skills in articulating the benefit or requirement associated with a soho base management strategy: drawing on data and analytical techniques where appropriate, and communicating this to a business audience.</li><li>Build, develop and track automated reporting and performance metrics that support better offers and business decisions mainly for revenue growth and Soho Base management.</li><li>Responsible for Soho segment churn, migration APRU,retention profitability for all Vodafone offers</li><li>Responsible of overall P&amp;L for SOHO segment by driving growth through customer value based campaigns &amp; B&amp;C sales activities</li><li>Optimise campaign &amp; activity results through performance reviews and target, insight, process &amp; offer improvements</li><li>Defines the rules for optimization of channels, ensure the right channel for each offer/product and manage contact rules across channels</li><li>Leading Soho squad in order to develop B&amp;C sales journies in Pega</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Who you are</h2>
</div><div><ul><li>Insights and data driven reasoning</li><li>Min 8 years work experience</li><li>Customer oriented mindset</li><li>Experience in marketing, CRM or segment management</li><li>Results driven and delivery focused approach</li><li>Demonstrated ability to work effectively across business teams</li><li>Exceptional project and stakeholder management skiils.</li><li>Exceptional team management and leadership skills.</li><li>Having a proactive approach, rather than reactive</li><li>Experience in customer value management, Growth mindset is a must.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Not a perfect fit?</h2>
</div><div>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</div></div><div><div><h2 class="jobSectionHeader">
What's in it for you</h2>
</div><div>
We like to keep them flexible:<ul><li>Vflexy: Flexible Benefits Program</li><li>Hybrid working kit</li><li>Ergonomic kit allowance</li><li>Digital meal voucher</li><li>Flexible transportation allowance.</li><li>Employee assistance hotline &amp; counselling</li><li>Comprehensive and flexible private health insurance</li><li>Discounted price deals for wide range of products &amp; services</li></ul> 
Plus, plenty more to enjoy! 
Data Privacy 
By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/ for further details.</div></div><div><div><h2 class="jobSectionHeader">
Who we are</h2>
</div><div>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.</div></div></div></div>

Soho Growth Marketing Manager

Christian Dior Couture

<div>
 Position
 
 
 This role will be responsible for managing and leading all commercial and operational activities for Dior Airport Store as well as leading the store team in line with Dior&rsquo;s unique client experience and welcoming principles. The role requires a hands-on approach to drive the business. The ideal candidate must have a strong background in premium customer service, team leadership, and retail operations, with a deep appreciation for high-end products and clientele. The Store Manager will be responsible
 
 
 for driving sales, delivering an exceptional in-store experience, and upholding the brand's image and values.
 
 
 Job responsibilities
 
 
 <ul>
 <li>
 Lead, motivate, and manage the store team to achieve sales goals and operational excellence.
 </li>
 <li>
 Recruit, train, and develop high-performing team members.
 </li>
 <li>
 Conduct regular performance reviews and provide coaching and feedback.
 </li>
 <li>
 Ensure the delivery of a world-class customer experience aligned with luxury service standards.
 </li>
 <li>
 Build and maintain long-term relationships with clients through CRM and clienteling strategies.
 </li>
 <li>
 Resolve customer concerns with professionalism and discretion.
 </li>
 <li>
 Drive sales performance by setting and monitoring KPIs.
 </li>
 <li>
 Analyze business reports to identify trends and opportunities for growth.
 </li>
 <li>
 Collaborate with marketing and visual teams to execute seasonal campaigns and events.
 </li>
 <li>
 Oversee all daily store operations, including inventory control, cash management, and
 
 
 </li>
 </ul>
 compliance.
 
 
 <ul>
 <li>
 Ensure adherence to company policies, and visual merchandising guidelines.
 </li>
 <li>
 Maintain store presentation and cleanliness to the highest luxury standards.
 
 
 </li>
 </ul>
 Profile
 
 
 Education: Bachelor&rsquo;s Degree is a must; MBA would be an asset
 
 
 Language: Excellent command of spoken and written English
 
 
 
 Work Experience
 
 
 
 <ul>
 <li>
 8-10 years of experience in a retail management role, preferably in luxury or premium retail.
 </li>
 <li>
 Proven track record of achieving sales targets and delivering exceptional customer service and
 
 
 </li>
 </ul>
 clientele.
 
 
 <ul>
 <li>
 Strong leadership and interpersonal skills with the ability to inspire and motivate a team.
 </li>
 <li>
 Proficient in retail business systems (POS, CRM, inventory management).
 </li>
 <li>
 Passion for luxury fashion, design, or lifestyle products.
 </li>
 <li>
 Previous airport store management experience is an asset.
 </li>
 </ul>
</div>

Store Manager İstanbul Airport

Explore 465+ Crm manager in Istanbul this December. Find roles across top companies and apply now to boost your career.