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customer service representative

crm representative

ClokkMail Communications Qatar

Why This Role Is a Great OpportunityStep into a fast-growing communications company where your ability to build relationships and manage customer interactions directly impacts business success. As a CRM Representative, you&rsquo;ll work with modern tools, collaborate with a supportive team, and gain valuable experience in customer engagement, data management, and digital communication systems. If you enjoy problem-solving, organization, and delivering great customer experiences, this role offers strong career growth potential.Salary, Benefits &amp; Work Details<ul><li>Location: Qatar</li><li>Salary: Competitive; aligned with experience (typically QAR 4,000&ndash;7,000/month)</li><li>Schedule: Full-time (standard business hours; flexibility depending on team needs)</li><li>Benefits:</li><li>Health insurance</li><li>Paid annual leave</li><li>Performance-based incentives</li><li>Career development and training programs</li><li>Modern work environment with updated CRM tools</li></ul>Key Responsibilities<ul><li>Manage and update customer data in the CRM system accurately</li><li>Track customer interactions across email, phone, and digital channels</li><li>Support customer onboarding and ensure a smooth experience</li><li>Respond to customer inquiries and resolve issues efficiently</li><li>Generate reports on customer activity, engagement, and retention</li><li>Collaborate with sales and marketing teams to improve campaigns</li><li>Monitor customer satisfaction and suggest improvements</li><li>Maintain data integrity and ensure compliance with company standards</li></ul>Most In-Demand Skills<ul><li>CRM software proficiency (e.g., Salesforce, HubSpot, Zoho CRM)</li><li>Strong communication and interpersonal skills</li><li>Data entry accuracy and attention to detail</li><li>Customer service and problem-solving ability</li><li>Basic data analysis and reporting skills</li><li>Time management and multitasking</li><li>Familiarity with email marketing tools and automation</li><li>Adaptability and willingness to learn new systems</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, Marketing, IT, or a related field (or equivalent experience)</li><li>1&ndash;3 years of experience in CRM, customer service, or administrative roles</li><li>Basic understanding of customer lifecycle and engagement strategies</li><li>Proficiency in Microsoft Office or Google Workspace</li><li>Strong organizational and communication skills</li></ul>About the CompanyClokkMail Communications is a dynamic communications and customer engagement solutions provider based in Qatar. The company specializes in delivering innovative messaging platforms and CRM solutions that help businesses connect with their customers effectively and efficiently.Why Work With Us<ul><li>Work with cutting-edge communication and CRM technologies</li><li>Be part of a collaborative and supportive team</li><li>Opportunities for career growth in customer experience and digital solutions</li><li>Gain exposure to regional and international clients</li><li>Continuous learning and professional development support</li></ul>What Candidates Care About (And What We Offer)<ul><li>Clear growth path: Opportunities to move into senior CRM, marketing, or account management roles</li><li>Skill development: Hands-on experience with industry-leading CRM tools</li><li>Work-life balance: Structured schedule with flexibility where possible</li><li>Fair compensation: Competitive salary with performance incentives</li><li>Supportive culture: Team-oriented environment with approachable leadership</li></ul>Ready to Apply?If you&rsquo;re detail-oriented, customer-focused, and ready to grow your career in CRM and communications, we encourage you to apply today. Submit your application and take the next step toward joining ClokkMail Communications.نوع الوظيفة: دوام كامل, عقد, دائم, مؤقت مدة العقد: 12 شهرالراتب المدفوع: QAR٣٠٫٠٠&nbsp;لكل ساعةعدد الساعات المتوقع: 20 في الأسبوعموقع العمل: بشكل شخصي

CRM Representative

Starlink Qatar

<div>
 
 
 SOHO Sales Representative -
 
 Play a pivotal role in developing and managing strong, long-term relationships with Small Office/Home Office (SOHO) customers. Maintain a healthy and active sales pipeline with accurate weekly forecasting, aligned with monthly revenue targets. Drive customer loyalty by delivering exceptional service and maintaining professional, solution-oriented interactions. Ensure timely and accurate updates in the Sales Force Automation (SFA) system, including daily reporting of customer visits, deal progress, and closures
 
 
 
 
 
 
 🧩 What You&rsquo;ll Do:
 
 
 
 
 
 <ul>
 <li>
 
 Achieve Sales Targets:
 
 Consistently meet or exceed assigned quotas and KPIs.
 </li>
 <li>
 
 Upselling &amp; Cross-Selling:
 
 Identify and pursue opportunities to offer additional products or services tailored to customer needs.
 </li>
 <li>
 
 Market Insights:
 
 Collect and report customer feedback and competitor activity to enhance product offerings.
 </li>
 <li>
 
 Customer Management:
 
 Deliver a seamless experience throughout the customer journey&mdash;from first contact to after-sales support.
 </li>
 <li>
 
 Reporting:
 
 Submit timely and accurate daily sales reports and regular performance forecasts.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 💡 What We&rsquo;re Looking For
 
 
 
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Minimum: High school diploma or equivalent
 </li>
 <li>
 Preferred: Bachelor&rsquo;s degree in Sales, Marketing, Business Administration, or a related field
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 Minimum 3 years in direct sales or other customer-facing roles
 </li>
 <li>
 Proven record of meeting/exceeding sales targets in telecom, retail, or direct sales environments
 </li>
 <li>
 Strong background in customer service, complaint resolution, and satisfaction improvement
 </li>
 <li>
 Experience with CRM platforms and sales tracking tools
 </li>
 </ul>
 
 
 
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 
 Product Knowledge:
 
 Solid understanding of Starlink products/services and ability to communicate their benefits.
 </li>
 <li>
 
 Sales Techniques:
 
 Skilled in upselling, cross-selling, and closing deals confidently.
 </li>
 <li>
 
 CRM &amp; Reporting:
 
 Proficient in maintaining accurate records, managing customer data, and daily activity logging.
 </li>
 <li>
 
 Pricing &amp; Promotions:
 
 Good grasp of pricing structures and active promotional campaigns.
 </li>
 </ul>
 
 
 
 
 
 Soft Skills:
 
 
 <ul>
 <li>
 Excellent communication and interpersonal abilities
 </li>
 <li>
 Goal-driven, proactive, and results-oriented
 </li>
 <li>
 Strong organizational and time management skills
 </li>
 <li>
 Adaptable and collaborative team player
 </li>
 </ul>
 
 
 
 
 
 🌟 Why Join Us?
 
 
 <ul>
 <li>
 
 Career Growth
 
 : Opportunities for professional development and career advancement.
 </li>
 <li>
 
 Collaborative Culture
 
 : Work with a diverse and talented team.
 </li>
 <li>
 
 Innovative Environment
 
 : Be part of a team that values innovation and excellence.
 </li>
 </ul>
 
 
</div>

SOHO B2B Sales Executive

Bayut KSA - بيوت السعودية

<div>
 
 As the Sales Consultant, you will be required to conduct daily calls and meetings in the market and be responsible for adopting a consultative approach to the clients to assist them in making informed decisions that will leverage their business needs to drive exceptional results
 
 
 
 
 KEY RESPONSIBILITIES:
 
 
 <ul>
 <li>
 Drive the entire sales cycle from Lead Generation to initial customer engagement to closed sales;
 </li>
 <li>
 Maintain consistent daily customer calls and market visits;
 </li>
 <li>
 Work with customers to educate them on how to align their business goals to sustainable Bayut advertising solutions through a consultative approach;
 </li>
 <li>
 Cultivate a pipeline of high-value prospects for long-term growth and sustainability;
 </li>
 <li>
 Support clients by presenting sales and marketing solutions and creating relevant campaigns that maximise their returns;
 </li>
 <li>
 Work with customers to understand their business needs and set appropriate data-backed expectations;
 </li>
 <li>
 Prospect for new clients and react to inbound customer requests;&nbsp;
 </li>
 <li>
 Draft and deliver proposals based on customer needs;
 </li>
 <li>
 Report on sales activity (Daily Visit Report) and market intelligence;
 </li>
 <li>
 Be a positive representative of the company and its brand in the marketplace;
 </li>
 <li>
 Conduct all sales activities with the highest degree of professionalism and integrity
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 
 Qualifications :
 
 
 <ul>
 <li>
 Bachelor's degree in business administration, Marketing, or a related field;
 </li>
 <li>
 Valid Driving license
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 Experience with Sales in the Internet advertising industry
 </li>
 </ul>
 
 
 Knowledge:
 
 
 <ul>
 <li>
 Strong understanding of the industry trends and the competitive landscape;
 </li>
 <li>
 Good understanding of how to work on CRM
 </li>
 </ul>
 
 
 Skills:
 
 
 <ul>
 <li>
 Excellent verbal and written communication skills, with the ability to pitch comprehensive advertising solutions via video conference or in-person to prospects;
 </li>
 <li>
 Excellent problem-solving skills, with the ability to understand the client's agenda, structure their needs, and propose the appropriate solution;
 </li>
 <li>
 Analytical and problem-solving skills
 </li>
 </ul>
 
 
 Traits:
 
 
 <ul>
 <li>
 Ability to work comfortably with ambiguity and grow in a team environment;
 </li>
 <li>
 Ability to be proactive, organized, responsible, and work well with a team
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 High-performing and fast-paced work environment
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Rewards and recognition
 </li>
 <li>
 Learning &amp; Development
 </li>
 </ul>
 
 #KSABayut
 
 
 Bayut is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
</div>

Sales Consultant - Classifieds

PROZ TECHNOLOGIES

Hello, Greetings from Proztec Qatar! I hope everything is going well with you.JOB DESCRIPTIONThe Backend Engineer (CRM Dynamics) is responsible for developing, customizing, and integrating backend solutions within Microsoft Dynamics 365 CRM. The role focuses on building scalable and efficient business logic, ensuring seamless system integrations, and enhancing overall CRM functionality. The engineer will work closely with front-end developers, functional consultants, and stakeholders to deliver robust and high-performing solutions aligned with business needs.DUTIES &amp; RESPONSIBILITIES<ul><li>Develop and customize backend solutions for Microsoft Dynamics 365 CRM</li><li>Design and implement business logic using .NET technologies</li><li>Work with Dynamics SDK to extend and enhance CRM functionalities</li><li>Develop and maintain integrations with external systems and APIs</li><li>Write efficient queries, stored procedures, and optimize performance using SQL Server</li><li>Troubleshoot and resolve backend and integration issues</li><li>Collaborate with cross-functional teams for end-to-end solution delivery</li><li>Ensure code quality through best practices, testing, and documentation</li><li>Support deployment, upgrades, and maintenance of CRM applications</li><li>Stay updated with the latest Dynamics 365 and Microsoft technologies</li></ul>SKILLS &amp; ABILITIES<ul><li>Strong experience in .NET (C#, ASP.NET)</li><li>Hands-on experience with Microsoft Dynamics 365 CRM and Dynamics SDK</li><li>Solid knowledge of SQL Server (queries, stored procedures, optimization)</li><li>Experience in API development and system integrations</li><li>Strong problem-solving and debugging skills</li><li>Good understanding of CRM architecture and customization</li></ul>POTENTIAL BACKGROUND<ul><li>Minimum 4+ years of experience in Backend Development</li><li>Experience working with Microsoft Dynamics 365 CRM</li><li>Exposure to enterprise-level CRM implementations</li><li>Experience in integrations and middleware solutions is a plus</li></ul>CERTIFICATIONS (MANDATORY/PREFERRED)<ul><li>Microsoft Certified: Dynamics 365 Developer Associate &ndash; Preferred</li></ul>LANGUAGE REQUIREMENT<ul><li>Arabic or Non-Arabic Speaker</li></ul>WORK LOCATION<ul><li>Onshore &amp; Offshore</li></ul>SOFT SKILLS<ul><li>Strong analytical and problem-solving abilities</li><li>Effective communication and collaboration skills</li><li>Ability to work in a fast-paced environment</li><li>High ownership and accountability</li><li>Detail-oriented with a focus on quality delivery</li></ul>If you&rsquo;re interested or have relevant experience, feel free to share your updated CV.Job Type: Full-timePay: QAR15,000.00 - QAR17,000.00 per monthWork Location: In person

BE Engineer (CRM Dynamics)

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 As
 
 CRM Executive &ndash; Demand Generation
 
 , you&rsquo;ll play a critical role in activating, engaging, and re-engaging Snoonu users across our multi-vertical ecosystem (food delivery, groceries, marketplace, events, gifting and more). You will be responsible for
 
 executing impactful one-off and ad-hoc campaigns across all CRM channels
 
 (push, SMS, WhatsApp, in-app messages and email), with a clear focus on
 
 highlighting major marketing campaigns, offers, and product updates
 
 .
 
 
 This is an
 
 execution-heavy, high-growth role
 
 , perfect for someone with a passion for CRM, storytelling, and digital marketing who wants to learn fast, experiment often, and build the future of CRM in one of the region&rsquo;s fastest-growing startups.
 
 
 If you&rsquo;re someone who loves writing, knows how to localize content, and wants to master tools like
 
 Braze
 
 , this role is for you.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Collaborate with multiple stakeholders to support the CRM and Marketing calendar through various CRM channels.
 </li>
 <li>
 Set up the day-to-day CRM calendar, ensuring timely, engaging, and dynamic delivery of communications across email, push notifications, in-app banners, and in-app messages.
 </li>
 <li>
 Create, deploy, and own localized experiments to develop CRM best practices and optimize engagement.
 </li>
 <li>
 Be hands-on with data targeting, segmentation, and basic analysis - pulling, manipulating, and interpreting audience data to personalize messaging.
 </li>
 <li>
 Own the end-to-end copywriting process in both Arabic and English - writing and localizing content with the right tone, structure, and cultural context for each channel and campaign.
 </li>
 <li>
 Proactively communicate with internal teams to ensure workloads and deadlines are aligned - yes, we love Notion and Slack threads for everything.
 </li>
 <li>
 Conduct post-campaign reporting to extract insights, highlight learnings, and feed future campaign improvements.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Native Arabic speaker with excellent command of written and spoken English.
 </li>
 <li>
 Up to 1 year of experience in CRM - internship or junior-level roles also considered.
 </li>
 <li>
 Strong attention to detail and a passion for writing localized content that performs.
 </li>
 <li>
 Ability to work in a fast-paced environment and juggle multiple campaigns and deadlines.
 </li>
 <li>
 Comfortable working with creative assets, basic campaign building tools, and QA processes.
 
 
 </li>
 </ul>
 
 Nice-to-Have (But Not Mandatory)
 
 
 
 <ul>
 <li>
 Familiarity with any CRM platform (Braze, MoEngage, Salesforce, etc.) or marketing automation tools.
 </li>
 <li>
 Previous experience translating or adapting copy for bilingual campaigns.
 </li>
 <li>
 Understanding of basic CRM metrics (open rate, click rate, conversions).
 </li>
 <li>
 Interest in digital customer journeys, personalization, or lifecycle marketing.
 </li>
 <li>
 Basic knowledge of SQL for data exploration, HTML for editing email templates, or Liquid logic for message personalization.
 
 
 </li>
 </ul>
 
 ✨ Bonus Points If You Have
 
 
 
 <ul>
 <li>
 Be part of one of Qatar&rsquo;s leading tech startups, backed by a visionary leadership team.
 </li>
 <li>
 Hands-on mentorship in CRM strategy, Braze execution, segmentation, and automation.
 </li>
 <li>
 Exposure to cross-functional projects across Growth, Product, Data.
 </li>
 <li>
 Access to cutting-edge MarTech tools and experimentation frameworks.
 </li>
 <li>
 A fast-paced, mission-driven culture where your voice matters and execution is celebrated.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed:
 
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 🏅
 
 Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results:
 
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes &ndash;
 
 Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters &ndash;
 
 Learning budgets, access to courses, and tools for your growth.
 
 
 
 🚒 Builder&rsquo;s Playground &ndash;
 
 Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off &ndash;
 
 We take recharging seriously. Generous leave and wellness policies.
 
 
 
 🛠️ Agile Everything &ndash;
 
 Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

CRM Executive

EmailCabebat Digital Solutions Inc.

Job Title: Email Marketing SpecialistAbout the RoleWe are looking for a detail-oriented and creative Email Marketing Specialist to join EmailCabebat Digital Solutions Inc. in Doha. If you enjoy building email campaigns that actually get opened, clicked, and converted&mdash;this role is for you.You will play a key role in developing email strategies, managing CRM campaigns, and improving customer engagement through targeted and data-driven communication.This is a great opportunity for someone who wants to grow in digital marketing, automation systems, and performance-based campaign management.Why This Job is Exciting<ul><li>Work with modern CRM and email automation tools</li><li>Hands-on experience with real marketing campaigns and global audiences</li><li>Performance-driven environment with growth opportunities</li><li>Supportive and collaborative digital team</li><li>Opportunity to build expertise in one of the most in-demand marketing skills</li></ul>Key Responsibilities<ul><li>Plan, create, and execute email marketing campaigns</li><li>Build and manage email lists and segmentation strategies</li><li>Design engaging email content (promotional, transactional, nurturing flows)</li><li>Monitor campaign performance (open rates, CTR, conversions)</li><li>A/B test subject lines, content, and layouts for optimization</li><li>Maintain email deliverability and compliance best practices</li><li>Work with marketing and design teams to improve campaign results</li><li>Use CRM/email tools for automation workflows and reporting</li></ul>Requirements<ul><li>Experience in email marketing, digital marketing, or CRM campaigns</li><li>Familiarity with tools such as Mailchimp, HubSpot, or similar platforms</li><li>Strong written communication and copywriting skills</li><li>Analytical mindset with attention to performance metrics</li><li>Basic understanding of customer segmentation and automation</li><li>Ability to work independently and meet deadlines</li></ul>Fresh graduates with strong digital marketing knowledge are encouraged to apply.About EmailCabebat Digital Solutions Inc.EmailCabebat Digital Solutions Inc. is a growing digital services company focused on communication technology, CRM solutions, and digital engagement systems. We help businesses improve customer relationships through data-driven marketing and automation strategies.We value creativity, performance, and continuous learning in a fast-moving digital environment.How to ApplyIf you're passionate about email marketing and want to grow your career in digital campaigns and CRM strategy, we&rsquo;d love to hear from you.Apply now and join our growing team in Doha!Job Type: Full-timePay: QAR6,000.00 - QAR10,000.00 per monthWork Location: In person

Email Marketing Specialist

COZMALABS

Lead Dynamics 365 CRM &amp; Power Platform DeveloperLocation: Doha | Type: Full-timeWe are looking for an experienced Lead Dynamics 365 CRM &amp; Power Platform Developer to design, develop, and deliver enterprise-grade solutions. The role involves leading technical delivery, mentoring developers, and working closely with business stakeholders to implement scalable and innovative solutions.Key Responsibilities<ul><li>Lead solution design and development on Dynamics 365 CE/CRM &amp; Power Platform.</li><li>Build and customize Power Apps (Canvas &amp; Model-Driven), Power Automate flows, Power Pages, Dataverse, and integrations.</li><li>Develop plugins, workflows, web resources, and PCF controls.</li><li>Collaborate with stakeholders to translate business needs into solutions.</li><li>Oversee DevOps, solution lifecycle, and ensure best practices.</li><li>Mentor and guide junior developers.</li></ul>Requirements<ul><li>5+ years of experience with Dynamics 365 CE/CRM &amp; Power Platform.</li><li>Strong skills in C#/.NET, JavaScript, Dataverse, Azure integrations.</li><li>Experience with solution architecture, ALM, and CI/CD pipelines.</li><li>Excellent communication and leadership skills.</li><li>Microsoft certifications (PL-400/PL-600) preferred.</li><li>Arabic profecieny is mandatory</li></ul>Why Join Us<ul><li>Work on impactful digital transformation projects.</li><li>Competitive salary and benefits.</li><li>Growth opportunities with the latest Microsoft technologies.</li></ul>Work Location: In person

CRM Developer

Explore 256+ Crm representative in Qatar this May. Find roles across top companies and apply now to boost your career.