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crm specialist

CloudRCM Solutions

We are seeking a proactive and detail-oriented CRM Specialist to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with clients in USA through effective communication, ensuring customer satisfaction, and resolving inquiries or issues promptly. A strong command of professional email communication, active listening, and problem-solving are essential for success in this role.Key Responsibilities:Serve as the primary point of contact for assigned clients, ensuring their needs and expectations are consistently met.Draft clear, professional, and empathetic email communications to respond to client inquiries and issues.Manage and monitor client correspondence through email, phone, and other communication channels.Handle client concerns and complaints with a solutions-oriented approach and escalate complex issues when necessary.Maintain up-to-date records of client interactions in the CRM system.Collaborate with internal teams (Sales, Operations, Billing, etc.) to deliver seamless service to clients.Provide timely updates and follow-ups to ensure client satisfaction.Identify opportunities to improve client experience and support retention initiatives.Assist in onboarding new clients and guiding them through initial processes.Qualifications:Proven experience in client services, customer support, or account management (1&ndash;3 years preferred).Exceptional written and verbal communication skills, with a strong focus on email etiquette and tone.Proficiency with CRM tools, email platforms, and productivity software (e.g., Outlook, Gmail, Microsoft Office, or Google Workspace).Strong problem-solving abilities with a client-first mindset.Detail-oriented and highly organized with the ability to manage multiple client accounts.Ability to stay calm under pressure and handle sensitive situations with professionalism.Bachelor&rsquo;s degree in Communications, Business, Marketing, or a related field is a plus.Preferred Skills:Experience working in healthcare/finance/technology industries.Knowledge of basic customer success metrics and reporting.Ability to work independently and in a team-oriented environment.Job Type: Full-timeWork Location: In personExpected Start Date: 15/12/2025

CRM Specialist

Tweety Four 7

Hiring: Client Success Specialist (Female Only) &ndash; Onsite | RawalpindiLocation: Bahria Town, Rawalpindi (Onsite) Shift: Night Shift (US &amp; Australia Time Zones) Employment Type: Full-Time Number of Vacancies: 7 Salary Range: PKR 100,000 &ndash; PKR 150,000We are hiring a Client Success Specialist (Female Candidates Only) to join our growing Client Success team. This role is ideal for candidates with strong communication skills who are passionate about client relationship management, customer experience, and working with international clients in a professional onsite environment.About the RoleAs a Client Success Specialist, you will act as a primary point of contact for clients, ensuring satisfaction, retention, and long-term success. You will work closely with internal teams to support onboarding, manage ongoing communication, resolve issues, and improve overall service delivery while maintaining accurate CRM records.Fresh graduates and candidates with up to 1 year of experience in customer success, customer support, or client-facing roles are encouraged to apply.Key Responsibilities<ul><li>Manage day-to-day communication with clients via email, calls, and CRM platforms</li><li>Understand client requirements and ensure timely delivery of solutions</li><li>Coordinate with Engineering, Support, and Operations teams to address client needs</li><li>Assist in tracking and reporting client satisfaction, engagement, and retention metrics</li><li>Support client onboarding and training sessions to ensure a smooth experience</li><li>Maintain accurate client data and documentation in CRM systems</li><li>Record client feedback and support continuous service improvements</li><li>Learn and apply best practices in client relationship management and service excellence</li></ul>Job Requirements<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Communications, or a related field</li><li>Up to 1 year of experience in a client-facing, customer success, or support role</li><li>Excellent verbal and written communication skills in English</li><li>Basic familiarity with CRM systems such as Salesforce or HubSpot is an advantage</li><li>Positive attitude, eagerness to learn, and strong interpersonal skills</li><li>Willingness to work night shifts:</li><li>US Time Zone: 6:00 PM &ndash; 3:00 AM</li><li>Australia Time Zone: 3:00 AM &ndash; 12:00 PM</li><li>Female candidates only</li></ul>Compensation and Benefits<ul><li>Competitive salary between PKR 100,000 and PKR 150,000</li><li>10 paid time off (PTO) days annually</li><li>Free pick and drop transportation provided by the company</li><li>Structured career growth and development plan</li><li>Supportive and collaborative work environment</li><li>Exposure to international clients and global best practices</li></ul>Why Join Us<ul><li>Professional onsite work environment in Bahria Town, Rawalpindi</li><li>Clear growth path within Client Success and Account Management</li><li>Opportunity to build a long-term career in customer and client success</li><li>Work with international clients and structured processes</li></ul>Apply NowIf you are passionate about delivering excellent client experiences and want to grow your career as a Client Success Specialist, we encourage you to apply today.~Client Success Specialist, Customer Success Jobs, Client Support Specialist, Customer Experience Jobs, CRM Jobs, Night Shift Jobs for Females, Bahria Town Rawalpindi Jobs, Onsite Jobs for Women, International Client Support, Customer Relationship ManagementJob Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Client Success Specialist (Female)

Veclar Technologies

Job Title: Sales Specialist (B2B) &ndash; Night Shift Location: On-Site Shift Timing: 6:45 PM &ndash; 4:00 AM Job Type: Full-Time Salary: PKR 80,000 &ndash; 150,000 + CommissionAbout Veclar TechnologiesFounded in 2018, Veclar Technologies is a U.S.-based B2B organization dedicated to empowering real estate professionals across the U.S. and Canada. We provide cutting-edge digital solutions, strategic marketing services, and reliable IT support to help clients succeed in an ever-evolving real estate market.Position OverviewWe are seeking a motivated, results-driven Sales Specialist to join our growing team. This B2B sales role specializes in the real estate sector and involves engaging only warm, pre-qualified leads&mdash;no cold calling involved. Your role will focus on understanding client needs and presenting suitable digital solutions that deliver measurable value. If you excel at consultative selling, clear communication, and building lasting client relationships, this is an excellent opportunity.Key Responsibilities<ul><li>Initiate and manage communication with prospective clients via phone, email, and SMS.</li><li>Assess client challenges and recommend relevant digital services to meet their business needs.</li><li>Build and maintain long-term relationships to drive client satisfaction and retention.</li><li>Achieve or surpass individual and team sales targets consistently.</li><li>Record all client interactions and sales activities accurately in the CRM system.</li><li>Share market insights and client feedback with internal teams to support continuous service improvement.</li><li>Stay informed about real estate industry trends and digital innovations to identify new sales opportunities.</li></ul>Why Join Veclar Technologies?<ul><li>Career Progression: Clear pathways for growth and professional development.</li><li>Innovative Culture: A work environment that encourages creativity and continuous learning.</li><li>Team Collaboration: Be part of a supportive and teamwork-oriented culture.</li><li>Competitive Compensation: Attractive salary, commissions, and performance-based incentives.</li><li>Work-Life Balance: Fixed night shift and paid annual leave.</li><li>Meaningful Work: Play a key role in helping real estate businesses modernize and grow.</li></ul>Qualifications<ul><li>6 months to 2 years of sales experience, preferably in a BPO/call center environment as a Closer.</li><li>Strong spoken and written communication skills.</li><li>Proven track record of meeting or exceeding sales goals.</li><li>Familiarity with CRM tools and understanding of the B2B sales cycle is an advantage.</li><li>Highly driven, goal-focused, and collaborative.</li><li>Willingness to work night shifts aligned with North American time zones.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Are you open to working a night shift, as this role requires?</li><li>May I ask if you had a chance to review the job description before submitting your application?</li><li>Ideal answer: Yes</li></ul>Would you be able to commute to or work from Bahria Town Phase 7 for this position?Work Location: In person

Sales Specialist B2B

HandyDevs

About the RoleWe are looking for a skilled Lead Generation &amp; Digital Marketing Specialist to help us build a complete acquisition system for a accounting &amp; legal firm targeting different clinet in different regions.Your main responsibility will be to set up and optimize a full lead-generation funnel, including:<ul><li>Landing page creation</li><li>Google Ads setup &amp; optimization</li><li>SEO keyword research</li><li>Tracking &amp; analytics (GA4, GTM)</li><li>Conversion optimization</li><li>Basic email automation</li></ul>This role is ideal for someone who has real experience building predictable, measurable marketing systems, not just running random ads.Key ResponsibilitiesLanding Pages<ul><li>Build high-converting landing pages (WordPress, Webflow, or any modern builder)</li><li>Write conversion-focused copy (English; Norwegian is a plus)</li><li>Set up forms, booking links, thank-you pages, and thank-you emails</li></ul>Google Ads<ul><li>Create campaigns targeting Norwegians searching for business setup in Spain</li><li>Build keyword groups, ad copy, extensions, negative keyword lists</li><li>Optimize for conversions, not clicks</li></ul>SEO<ul><li>Keyword research (English + Norwegian preferred)</li><li>Competitor analysis</li><li>On-page SEO for landing pages</li><li>Optional: blog content recommendations</li></ul>Tracking &amp; Analytics<ul><li>Google Tag Manager setup</li><li>GA4 events + conversions</li><li>Form submission tracking</li><li>Call tracking setup (if needed)</li></ul>Email Automation (Basic)<ul><li>Set up a 3&ndash;5 email nurture sequence for leads</li><li>Integrate with CRM or email tool</li><li>Ensure tagging + automation logic is correct</li></ul>Requirements<ul><li>1+ years experience in performance marketing or lead-generation</li><li>Strong experience with Google Ads &amp; SEO</li><li>Ability to build or structure landing pages</li><li>Familiar with GA4, GTM, conversion tracking</li><li>Excellent written English</li><li>Understanding of European markets (bonus)</li><li>Ability to work independently and deliver measurable results</li></ul>Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Lead Generation & Digital Marketing Specialist (SEO, Google Ads)

Position: Senior Client Relationship &amp; Success CoordinatorLocation: Rawalpindi / Islamabad (On-site) Company: Veclar Technologies Industry: CRM Services, IT Solutions &amp; B2B Support Employment Type: Full-Time Compensation: PKR 80,000 &ndash; 150,000 (Basic) + USD-Based CommissionAbout Veclar TechnologiesEstablished in 2018, Veclar Technologies is a trusted provider of CRM services and IT-driven business solutions for international enterprises. We help organizations optimize customer engagement, streamline internal processes, and enhance their digital presence through scalable and reliable technology solutions.Our core services include:<ul><li>CRM Service Management</li><li>IT Support &amp; Technical Assistance</li><li>Digital Marketing Development</li><li>Customer Experience (CX) Consulting</li><li>Business Process Optimization &amp; B2B Solutions</li></ul>We partner with global clients to improve their customer journey, deliver consistent support, and drive sustainable business growth.Role OverviewWe are seeking a highly organized and relationship-focused Senior Client Relationship &amp; Success Coordinator to manage international CRM accounts and ensure seamless delivery of IT services.This role does not involve cold calling. You will work with existing clients, warm leads, and ongoing CRM accounts, ensuring clients receive exceptional service and long-term value from our solutions.Key ResponsibilitiesClient Relationship &amp; CRM Management<ul><li>Serve as the primary point of contact for international clients utilizing our CRM and IT solutions.</li><li>Build and maintain long-term, trust-based relationships with B2B clients.</li><li>Assess client needs and align them with suitable CRM features and IT services.</li></ul>Onboarding &amp; Solution Implementation<ul><li>Guide new clients through CRM onboarding, setup, and system integration.</li><li>Conduct product demonstrations and feature walkthroughs.</li><li>Deliver customized solutions aligned with client business objectives and technical requirements.</li></ul>Support, Coordination &amp; Optimization<ul><li>Coordinate with internal IT and support teams to resolve client concerns efficiently.</li><li>Monitor service quality, ticket resolution, and overall system performance.</li><li>Recommend process improvements and additional CRM functionalities to enhance efficiency.</li></ul>Growth, Retention &amp; Reporting<ul><li>Track client usage, satisfaction, and performance indicators.</li><li>Identify opportunities for service upgrades and value-based upselling (non-aggressive).</li><li>Maintain comprehensive documentation of client interactions, requirements, and technical details.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in IT, Business, Marketing, or a related field (preferred).</li><li>Excellent verbal and written communication skills.</li><li>Basic understanding of CRM systems or IT service workflows (strong advantage).</li><li>Strong relationship-building and problem-solving abilities.</li><li>Ability to manage multiple clients and priorities effectively.</li><li>Experience working with international clients is a plus.</li><li>Fresh graduates with strong communication skills are encouraged to apply.</li></ul>What We OfferVeclar Technologies offers a professional and growth-oriented workplace with competitive benefits, including:<ul><li>Retention bonuses</li><li>Monthly performance awards and recognition programs</li><li>Bi-annual salary increments</li><li>Paid leaves</li><li>5-day work week (Monday to Friday)</li><li>USD-based commission structure</li><li>Comprehensive training on CRM tools, IT solutions, and international client management</li><li>Supportive, collaborative culture in a modern office environment</li></ul>How to ApplyEmail your CV: hr@veclartechnologies.com Call / WhatsApp: 0332-5755577Job Type: Full-timePay: Rs80,000.00 - Rs150,000.00 per monthWork Location: In person

Senior Client Relationship & Success Coordinator

Skyline Technologies

Skills Required:<ul><li>Strong written communication skills.</li><li>Ability to multitask and handle multiple chat sessions.</li><li>Familiarity with CRM tools (Amazon CRM experience preferred).</li><li>Problem-solving and customer-handling skills.</li><li>Basic technical understanding of e-commerce processes.</li></ul>Job Description:The Customer Chat Support Associate &ndash; Amazon CRM is responsible for providing real-time assistance to customers through chat while utilizing Amazon&rsquo;s CRM tools to manage customer interactions. The role involves resolving inquiries related to orders, payments, shipments, product details, and account issues. The associate ensures a smooth customer experience by accurately documenting interactions, updating customer records, and following Amazon&rsquo;s communication and quality guidelines.Key Responsibilities:<ul><li>Handle customer queries via chat in a timely and professional manner.</li><li>Use Amazon CRM systems to access customer information, update records, and track issue resolution.</li><li>Provide accurate information regarding orders, returns, refunds, deliveries, and product details.</li><li>Escalate complex issues to senior support or technical teams when necessary.</li><li>Maintain high standards of service quality, customer satisfaction, and communication etiquette.</li><li>Meet daily performance metrics such as response time, resolution time, and customer satisfaction scores.</li><li>Follow all Amazon privacy, security, and compliance guidelines.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs150,000.00 per monthWork Location: In person

Customer Chat Support Associate – Amazon CRM

Job Title: Customer Success ExecutiveCompany: Veclar Technologies (Pvt.) Ltd. Location: Rawalpindi (On-site) Shift: U.S. Night Shift (6:00 PM &ndash; 3:00 AM PKT) Working Days: Monday to FridayCompensation &amp; Benefits<ul><li>Hourly Rate: PKR 16,000</li><li>Monthly Salary: PKR 150,000 &ndash; 180,000 (commensurate with experience)</li><li>Additional Incentives: Performance-based commissions in USD</li></ul>About Veclar TechnologiesVeclar Technologies (Pvt.) Ltd. is a fast-growing SaaS and CRM solutions provider, catering to clients across the United States and Canada. We pride ourselves on a collaborative, results-driven environment that encourages professional growth, recognizes performance, and values meaningful contributions.Role OverviewWe are seeking a proactive and customer-focused Customer Success Executive to manage client relationships, streamline onboarding processes, and support sales initiatives. The ideal candidate will be an effective communicator with a passion for delivering exceptional customer experiences in a dynamic, international setting.Key Responsibilities<ul><li>Develop and maintain strong, long-term relationships with U.S.-based clients.</li><li>Communicate with prospective and existing customers via phone, email, and CRM platforms.</li><li>Schedule and coordinate meetings with key stakeholders and decision-makers.</li><li>Manage client onboarding and ensure timely resolution of issues or concerns.</li><li>Maintain accurate and up-to-date client records within the CRM system.</li><li>Collaborate with internal teams to improve customer satisfaction, retention, and overall success.</li></ul>Required Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree (preferred).</li><li>1&ndash;3 years of experience in Customer Success, Business Development, or Client Relationship Management.</li><li>Excellent written and verbal communication skills in English.</li><li>Strong interpersonal, organizational, and multitasking capabilities.</li><li>Hands-on experience with CRM tools and B2B clients.</li></ul>Preferred Qualifications<ul><li>Prior experience in SaaS or CRM-focused roles.</li><li>Exposure to U.S. or Canadian markets.</li><li>Professional and confident email and phone communication skills.</li><li>Self-driven, target-oriented, and adaptable in a fast-paced environment.</li></ul>What We Offer<ul><li>Competitive, USD-based performance commissions.</li><li>Clear career progression within Customer Success and SaaS Sales.</li><li>A supportive and growth-oriented workplace culture.</li><li>Direct interaction with international clients and industry-leading CRM platforms.</li></ul>How to ApplyContact: +92 332 5755577 HR Department &ndash; Veclar Technologies (Pvt.) Ltd.Job Type: Full-timePay: Up to Rs150,000.00 per monthWork Location: In person

Customer Success Executive

Explore 71+ Crm specialist in Rawalpindi this January. Find roles across top companies and apply now to boost your career.