customer support representative Jobs in Lahore

customer support representative

credentialing specialist

bd specialist (emr/ healthcare-saas) Jobs in Lahore

bd specialist (emr/ healthcare-saas)

client success associate

csr & social media inquiries handler Jobs in Lahore

csr & social media inquiries handler

csr patient advocate

Softmatic Solutions

Job Title: Customer Service Representative | USALocation: Garden Town, Lahore | (1:00 PM to 10:00 PM)Job Type: Full-Time | OnsiteExperience: 1 year to 2 YearStrong speaking and communication skills with an English accent are mandatory for that Role.Recommendations are more than welcome.Join Our Team at Softmatic Solutions:Softmatic Solutions is a versatile software development firm specializing in applications, game development, and IT solutions. We leverage a wide array of technologies including Xamarin, Unity, Flutter, Cocos2dx, Native Android, Native iOS, .NET, WordPress, and Power BI. Our dedicated team focuses on creating innovative and high-quality software solutions for businesses. We are committed to enhancing user experience by delivering efficient and reliable products tailored to client needs.Role Description:We are seeking a highly skilled and professional Customer Service Representative with strong communication abilities and hands-on knowledge of US healthcare processes. The ideal candidate will have experience handling patient interactions, understanding referral workflows, and managing insurance procedures within the US healthcare system.Key Responsibilities:<ul><li>Handle calls related to patient services with professionalism and empathy</li><li>Assist patients with appointment scheduling, inquiries, and general support</li><li>Manage and process referrals in accordance with US healthcare guidelines</li><li>Verify patient insurance eligibility, benefits, and coverage details</li><li>Coordinate with healthcare providers, clinics, and insurance companies</li><li>Maintain accurate documentation of patient interactions and transactions</li><li>Ensure compliance with HIPAA and other relevant healthcare regulations</li><li>Resolve patient concerns efficiently while maintaining high service standards</li></ul>Required Skills &amp; Qualifications:<ul><li>Excellent verbal and written communication skills (fluent English required)</li><li>Strong interpersonal and customer service skills</li><li>Proven knowledge of US healthcare systems, including referrals and insurance procedures</li><li>Experience with medical billing, insurance verification, or prior authorization processes is a plus</li><li>Ability to handle sensitive information with confidentiality</li><li>Proficient in using CRM systems and healthcare software</li><li>Strong problem-solving and multitasking abilities.</li></ul>Preferred Experience:<ul><li>Minimum 1 Year to 2 year of experience in a US healthcare customer service role.</li><li>Familiarity with medical terminology and healthcare workflows.</li><li>Experience working with US-based patients or providers.</li></ul>Work Environment:<ul><li>Fast-paced and performance-driven</li><li>Collaborative team setting</li><li>Opportunities for growth and skill development</li></ul>Why Join Us:<ul><li>Work in a fast-paced and innovative environment</li><li>Opportunities for professional growth and development</li><li>Collaborative and supportive team culture</li><li>Competitive salary and benefits package</li></ul>If you meet the requirements and are excited about joining a growing company, please send your resume to either and portfolio &quot;HR@softmatic.io&quot; include the job title in the subject line &quot;(CSR, patient advocate)&quot;Pay: Rs120,000.00 - Rs200,000.00 per monthWork Location: In person

CSR (patient advocate)

Alpha logistics LLC

We are looking for customer Support officer for our company for UK based energy campaignLocation is abid majeed road lahore canttShift timing: evening shift 2pm till 9:30pmWorking days monday to FridayFresh and experienced both can apply.Age limit: no age limitEducationIntermediate (preffered)Job Types: Full-time, Part-time, FresherPay: Rs23,000.00 - Rs30,000.00 per monthApplication Question(s):<ul><li>share your resume on whatsapp 03000-251234 for the position of CSR</li></ul>Work Location: In person

Fresh staff required (female)

AV Private Limited

We are looking for a dedicated and customer-focused Service Support Representative to join our growing team. The ideal candidate should possess excellent communication skills, problem-solving abilities, and a professional attitude while assisting customers and maintaining high service standards.Job Responsibilities:<ul><li>Handle customer inquiries through calls, chats, and emails professionally</li><li>Provide accurate information regarding company services</li><li>Resolve customer complaints and concerns efficiently</li><li>Maintain customer records and follow up when required</li><li>Coordinate with internal departments for issue resolution</li><li>Ensure customer satisfaction and positive client experience</li><li>Meet daily and monthly performance targets</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills</li><li>Strong interpersonal and customer handling abilities</li><li>Basic computer and MS Office knowledge</li><li>Ability to work in a fast-paced environment</li><li>Fresh candidates and experienced both are encouraged to apply</li><li>Prior CSR/BPO experience will be considered a plus</li></ul>Benefits:<ul><li>Competitive salary package</li><li>Professional working environment</li><li>Career growth opportunities</li><li>Training and development sessions</li></ul>Pay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Service Support Representative

Tusols Pvt Ltd

Location: Township, LahoreShift Timings: 6:00 PM &ndash; 4:00 AMWorking Days: Monday to FridaySalary: PKR 40,000 + PKR 10,000 Punctuality BonusBenefits:<ul><li>Daily Meal Provided</li><li>Fixed Shift (No Rotational Shifts)</li><li>Professional Work Environment</li><li>Growth Opportunities</li></ul>Job SummaryWe are seeking a Customer Support Representative (CSR) to join our team. The ideal candidate should possess strong communication skills, a professional attitude, and the ability to handle client interactions effectively. Candidates with up to one year of experience in customer support, call center operations, client coordination, or a similar role are encouraged to apply.Key Responsibilities<ul><li>Handle inbound and outbound client calls professionally</li><li>Respond to customer inquiries and provide accurate information</li><li>Maintain effective communication with clients</li><li>Update and manage customer information in company systems</li><li>Follow company processes and service standards</li><li>Escalate concerns when necessary and ensure timely resolution</li></ul>Requirements<ul><li>Up to 1 year of experience in Customer Support, Call Center, Telemarketing, or a related field</li><li>Good verbal English communication skills</li><li>Ability to communicate confidently over the phone</li><li>Basic computer and system handling skills</li><li>Strong interpersonal and customer service skills</li><li>Positive attitude and willingness to learn</li><li>Ability to work onsite during evening/night shift hours</li></ul>Eligibility<ul><li>Male and Female candidates may apply</li><li>Fresh candidates with strong communication skills may also be considered</li></ul>Applicants who meet the above criteria are encouraged to apply immediately. Interested candidates can share resume at 03150577531.Pay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Where are you located in Lahore? </li></ul>Work Location: In person

Customer Service Representative (CSR) – Night Shift

ZDIGITIZING

Job Title: Customer Support Representative (CSR)Company: ZDIGITIZINGLocation: RemoteJob Type: Full-Time (Permanent)About UsZdigitizing LLC provides embroidery digitizing and vector art services to customers around the world. We focus on quality work and quick delivery. We are growing and looking for a Customer Support Representative who can provide excellent service and assist our international clients.Compensation &amp; BenefitsSalary Range: PKR 40,000 &ndash; 60,000 per month.Opportunities for professional growth and skill development.Remote working environment.Key ResponsibilitiesRespond to customer inquiries via phone, email, and live chat within defined response times.Provide accurate information about services, pricing, and processes.Handle order placement, edits, and ensure accurate data entry in CRM/helpdesk systems.Track orders and assist customers with updates and account-related queries.Resolve customer complaints efficiently and professionally.Maintain high accuracy in all interactions to minimize errors and rework.Ensure a positive customer experience and follow up for issue resolution.Identify recurring issues and suggest process improvements.Ensure compliance with company policies and service standards.Job RequirementsExperience:1&ndash;2 years of experience in customer service, support, or a related role.Skills:Strong English communication skills (written and verbal).Ability to deal with international clients, especially from the UK and US.Problem-solving and conflict resolution skills.Strong customer handling and active listening abilities.Good typing speed and multitasking skills.Basic technical troubleshooting skills.Strong time management and organizational skills.Ability to handle difficult customers professionally.System, Timing &amp; Other RequirementsReliable and high-speed internet connection.Personal laptop or computer.6&ndash;8 hours of power backup for uninterrupted work.Willingness to work in monthly rotational shifts.Agreement to company contract and policies.Pay: Rs50,000.00 - Rs65,000.00 per monthWork Location: Remote

Customer Service Representative (Remote)

Search solution pvt ltd

Salary Bracket: 80,000/- PKR to 90,000/- PKROffice Location: Johar Town L BlockWork Timings: 7:00 PM - 4:00 AM (Night Shift)Working Days: Monday - FridayAs a Social Media Executive, you will be at the forefront of shaping our clients' Social Media presence and goals by guiding a talented team to achieve excellence in content creation, community engagement, and performance optimization.Job Description:<ul><li>Create and handle client&rsquo;s profiles on Facebook accounts &amp; pages, LinkedIn account &amp; pages, Instagram account and Twitter account.</li><li>Must have knowledge regarding Social Media Ads (META) and able to manage, find content and ideas for all Social Media Ads.</li><li>Develop, implement and manage Social Media strategy as per the requirement of client profiles.</li><li>Maintaining liaison with (International) clients for Social Media accounts management.</li><li>Produce a quality Social Media contents and hashtags to promote the brands through Organic channels and make amendments/adjustments where required.</li><li>Use Adobe Design Suite (Photoshop/Illustrator) or (Canva/Place it) to design infographics and illustrations for social media publishing/posting.</li><li>Can design striking flyers, banners, brochures whenever required.</li><li>Measure and prove the success of every Social Media page through public engagement (likes &amp; followers etc.).</li><li>Sharing monthly Social Media reports and analytics with the clients.</li><li>Stay up to date with latest social media best practices and technologies.</li><li>Collaborate with Sales support and CSR teams for any client related info.</li><li>Must have the capacity to multitask and able to manage more than 30+ Clients.</li><li>Managing monthly postings calendar of all the clients and sharing advance monthly posts for approval from the priority clients.</li><li>Providing constructive feedbacks and creative development to the Team Lead and management.</li><li>Adhere to given rules and regulations. Defining most important social media KPIs.</li></ul>Requirements:<ul><li>Proven experience as a Social Media Executive, Creative Executive or similar role. (2-3 years of experience)</li><li>Strong understanding of social media platforms, trends, and best practices.</li><li>Experience with social media tools (e.g. Canva, cap cut and AI tools).</li><li>Experience in running paid ad campaigns (Facebook Ads, Instagram Ads, etc.) is a plus.</li></ul>Skills:<ul><li>Strong written and verbal communication skills.</li><li>Creative thinking and content creation abilities.</li><li>Proficient in graphic design software (e.g., Adobe Photoshop, Canva).</li><li>Ability to work independently, manage multiple tasks, and meet deadlines.</li><li>A keen eye for detail and design aesthetics.</li></ul>Apply Now Whatsapp your resume at 0314-4122219Pay: Rs80,000.00 - Rs90,000.00 per monthWork Location: In person

Social Media Executive (Onsite)

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 Work with the industry leader
 
 
 At Eon, our mission is to make patients healthier and healthcare affordable. Eon Patient Management, or EPM as we like to call it, identifies patients with disease risk and streamlines clinical decision analysis so clinicians can work at the top of their licenses. With unique solutions across multiple disease states, we drive unprecedented adherence to care pathways, so that more patients are seen and more survive. When patients win, healthcare systems win - both clinically and financially.
 
 
 As a market leader in incidental tracking and patient management, Eon is pioneering the use of Artificial Intelligence to enable healthcare enterprises, ranging from small health systems to large, national-scale IDNs in the US.
 
 
 The Opportunity
 
 
 We&rsquo;re looking for a UI/UX Designer to join Eon&rsquo;s Product team and help shape intuitive, scalable experiences across Eon&rsquo;s Intelligent Care Platform. In this role, you&rsquo;ll design experiences used daily by clinicians, navigators, and care teams to manage complex patient workflows and improve outcomes.
 
 
 You&rsquo;ll focus on translating complex clinical and operational workflows into simple, elegant, and user-friendly experiences&mdash;balancing usability, accessibility, and consistency across a growing product ecosystem.
 
 
 This role is ideal for a designer who thrives in highly collaborative environments, enjoys solving meaningful problems, and wants to have a direct impact on patient care by designing tools that clinicians actually love to use.
 
 
 
 In This Role You Will
 
 
 
 Product Design &amp; Experience Strategy
 
 
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 Drive experience vision: Partner with Product Managers to define and evolve the user experience vision for key areas of the Eon platform.
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 User-centered design: Advocate for end users by grounding design decisions in user research, workflow understanding, and usability best practices.
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 Design for impact: Ensure designs support Eon&rsquo;s mission by improving efficiency, clarity, and engagement across clinical and operational workflows.
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 Consistency and scalability: Contribute to and evolve Eon&rsquo;s design system to ensure visual and interaction consistency across products.
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 Accessibility-first mindset: Design inclusive experiences that meet accessibility standards and support diverse user needs.
 
 
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 Execution &amp; Delivery
 
 
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 End-to-end design ownership: Lead design from discovery through delivery, including user flows, wireframes, prototypes, and high-fidelity UI.
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 Translate requirements into experiences: Work closely with Product to translate requirements and workflows into intuitive user experiences.
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 Implementation partnership: Collaborate with Engineering to ensure designs are technically feasible, clearly specified, and implemented with high quality.
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 Iterative delivery: Participate in agile ceremonies and continuously refine designs based on feedback and evolving requirements.
 
 
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 Cross-Functional Collaboration
 
 
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 Product partnership: Work closely with Product Managers to understand business goals, success metrics, and user problems.
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 Clinical collaboration: Partner with clinicians and subject matter experts to translate complex healthcare workflows into intuitive interfaces.
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 Engineering collaboration: Maintain strong alignment with Engineering to ensure smooth handoffs and consistent execution.
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 Organizational alignment: Serve as a design voice across teams, helping align user experience decisions with broader product goals.
 
 
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 User Research &amp; Continuous Improvement
 
 
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 Research and validation: Conduct user research, usability testing, and workflow validation to inform design decisions.
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 Data-informed iteration: Leverage usage data, feedback, and insights to iterate and improve user experiences.
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 Measure success: Partner with Product to assess adoption, usability, and engagement metrics tied to design outcomes.
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 Continuous optimization: Proactively identify experience improvements that reduce friction, improve efficiency, and enhance satisfaction.
 
 
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 Qualifications And Skills
 
 
 
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 3&ndash;6+ years of experience in UI/UX or Product Design for web-based applications.
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 Strong portfolio demonstrating end-to-end design work, including complex or workflow-driven products.
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 Proven ability to translate complex requirements into simple, intuitive user experiences.
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 Experience designing enterprise, SaaS, or data-heavy applications (healthcare experience is a plus).
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 Proficiency with modern design tools (Figma or similar).
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 Strong understanding of usability, accessibility (WCAG), and responsive design principles.
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 Excellent communication and collaboration skills with cross-functional partners.
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 Bachelor&rsquo;s degree in Design, Human-Computer Interaction, or a related field (or equivalent experience).
 
 
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 &ldquo;So what&rsquo;s in it for me,&rdquo; you ask?
 
 
 We pride ourselves for being a culture-based company buzzing with high-energy. Aside from the enthusiastic environment, you&rsquo;ll enjoy:
 
 
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 Competitive salary
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 Health insurance
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 Referral bonuses
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 Generous vacation time
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 Paid Maternity and Paternity leave
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 Work from home days
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 Lunch facility within office
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 Travel allowance
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 Company equipment (laptop, internet device, screens etc)
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 Professional development and career growth opportunities
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 Awesome team members
 
 
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 Check us out at eonhealth.com!
 
 
 If we still have your attention, don't delay, send us your resume.
 
 
 EON is proud to be an equal opportunity employer and prohibits discrimination and harassment of any kind. Our culture celebrates diversity and we are committed to creating an inclusive environment for all team members.
</div>

UI/UX Designer

Explore 23+ Csr patient advocate in Lahore this June. Find roles across top companies and apply now to boost your career.