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account manager - shipping & logistics

customer account manager

GE HealthCare

<div>
 
 Job Description Summary
 
 
 
 Account Manager responsible for winning business and customer facing. She/He operates with some autonomy but is covered by well-defined Commercial policies or review of end results.
 
 
 Account Manager allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (typically annual volume, margin and compliance requirements) and is responsible for medium-sized sales territories.
 
 
 
 About GE HealthCare
 
 
 
 GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.
 
 
 
 Responsibilities
 
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Selling to named account(s), addition of a new customer is typically rare and usually subject to review process. Include key accounts within a single business group/ P&amp;L.
 </li>
 <li>
 Utilizes in-depth knowledge of own and others sales territory, product lines, markets, sales processes or customer groups and uses analytical thinking and commercial experience to execute policy/strategy.
 </li>
 <li>
 Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
 </li>
 <li>
 Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated, day-to-day problems with projects, product lines, markets, sales processes, or customers.
 </li>
 <li>
 Ability to prioritize information for decision making. Uses technical experience and analytical thinking.
 </li>
 <li>
 Uses multiple internal and limited external sources outside of own teams to arrive at decisions.
 </li>
 <li>
 Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements.
 </li>
 <li>
 Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree and min. 5-10 years of selling experience in imaging field.
 </li>
 <li>
 Previous experience in the Healthcare Industry is essential.
 </li>
 <li>
 Ability to interface with both internal team members and external customers as part of solutions based sales approach
 </li>
 <li>
 Ability to energize, develop and build rapport at all levels within an organization
 </li>
 <li>
 Strong capacity and drive to develop career
 </li>
 <li>
 Excellent verbal and written communication skills in local language as well as good command of English
 </li>
 <li>
 Ability to synthesize complex issues and communicate in simple messages
 </li>
 <li>
 Excellent organizational skills
 </li>
 <li>
 Excellent negotiation &amp; closing skills
 </li>
 <li>
 Strong presentation skills
 </li>
 <li>
 Able to travel
 </li>
 <li>
 Valid motor vehicle license
 
 
 </li>
 </ul>
 Desired Characteristics
 
 
 <ul>
 <li>
 Strong oral and written communication skills.
 </li>
 <li>
 Demonstrated ability to analyze and resolve problems.
 </li>
 <li>
 Ability to document, plan, market, and execute programs.
 </li>
 <li>
 Established project management skills.
 
 
 </li>
 </ul>
 Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you&rsquo;d expect from an organization with global strength and scale, and you&rsquo;ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
 
 
 GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
 
 
 GE HealthCare - Creating a world where healthcare has no limits
 
 
 
 
 
 Additional Information
 
 
 
 
 
 
 Relocation Assistance Provided:
 
 No
 
 
</div>

Account Manager

Magnet

<div>
 
 
 Employer Overview
 
 
 
 
 Beltone Management Solutions &ndash; Magnet
 
 is a subsidiary of
 
 Beltone Holding
 
 and a leading HR consultancy firm, acting as a trusted partner for organizations seeking comprehensive people and management solutions. Magnet specializes in executive search, personnel and payroll services, and end-to-end HR solutions, delivering innovative, proactive, and impactful support that enables organizations to attract talent, optimize performance, and achieve sustainable growth.
 
 
 
 
 
 
 Job Summary
 
 
 
 The Account Manager serves as the main point of contact for assigned clients, ensuring smooth coordination with internal teams to deliver services accurately and on time. The role focuses on managing client relationships, tracking account performance, supporting onboarding and renewals, resolving concerns, and maintaining updated records while staying informed about market trends.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 &bull; Act as the main point of contact for assigned clients and maintain strong relationships
 
 
 &bull; Understand client needs and ensure accurate execution with internal teams
 
 
 &bull; Coordinate with recruitment, operations, and other departments to meet timelines
 
 
 &bull; Monitor account performance, track KPIs, and share regular status updates
 
 
 &bull; Support client onboarding and manage ongoing account plans
 
 
 &bull; Handle client concerns or escalations promptly and professionally
 
 
 &bull; Assist with contract renewals, documentation, and client feedback
 
 
 &bull; Maintain updated client records on CRM systems
 
 
 &bull; Stay up to date with market trends and industry developments
 
 
 
 
 
 
 Qualifications:
 
 
 
 &bull; Bachelor&rsquo;s degree in Business Administration, Marketing, HR, or a related field
 
 
 &bull; 0&ndash;2 years of experience in account management, client servicing, or coordination roles
 
 
 &bull; Strong communication, problem-solving, and relationship-building skills
 
 
 &bull; Ability to multitask and work effectively with cross-functional teams
 
 
 &bull; High attention to detail and strong organizational skills
 
</div>

Talent 360 ME

<div>
 Z-Experience is a leading provider of luxury floral arrangements and custom weddings d&eacute;cor.
 
 
 We are creative, passionate artists who help people enjoy a stress-free and flawless wedding planning experience. Known for our professionalism and attention to detail, we transform client visions into elegant, memorable settings. Join our team to help bring sophistication and creativity to life&rsquo;s most important celebrations.
 
 
 We&rsquo;re seeking a talented Account Manager (Weddings) to join our growing team.
 
 
 
 Overview:
 
 
 
 As an Account Manager in the wedding events industry, you will be responsible for understanding the unique needs of each couple and ensuring the seamless execution of their wedding events. You will serve as the main point of contact between clients and internal teams, managing communication, timelines, budgets, and overall client satisfaction. If you are a proactive problem-solver with strong coordination skills and a passion for delivering exceptional wedding experiences, we want to hear from you.
 
 
 This role blends project management, client service, and creative collaboration to deliver exceptional Weddings that reflect our brand&rsquo;s elegance and precision.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Act as the primary point of contact for couples, guiding them through the full wedding planning and execution process.
 </li>
 <li>
 Build and maintain strong, long-term client relationships to foster trust and encourage repeat business.
 </li>
 <li>
 Gather client requirements, objectives, and expectations clearly and translate them into actionable plans for internal teams.
 </li>
 <li>
 Conduct regular check-ins with clients to provide updates, address concerns, and ensure alignment throughout the project lifecycle.
 </li>
 <li>
 Handle client inquiries, feedback, and escalations promptly and efficiently
 </li>
 <li>
 Coordinate with internal departments&mdash;operations, logistics, production, floral, d&eacute;cor, and finance to ensure all wedding elements align with client expectations.
 </li>
 <li>
 Manage and monitor project timelines, budgets, deliverables, and progress to ensure smooth execution of events.
 </li>
 <li>
 Communicate all client updates, changes, or risks to relevant internal team members in a timely manner.
 </li>
 <li>
 Ensure all teams are aligned on the wedding vision, requirements, deadlines, and quality standards.
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Skills:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Event Management, Marketing, or a related field (preferred).
 </li>
 <li>
 5+ years of experience in account management or client relations, preferably in the event planning or hospitality industry (experience in the wedding or events industry is a strong advantage.)
 </li>
 <li>
 Exceptional communication and interpersonal skills, with the ability to build rapport with clients and team members.
 </li>
 <li>
 Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
 </li>
 <li>
 Proficiency in Microsoft Office Suite and experience with CRM software or event management tools.
 </li>
 <li>
 A proactive approach to problem-solving and a strong sense of ownership over client satisfaction.
 
 
 
 </li>
 </ul>
 
 Package:
 
 
 
 Competitive salary
 
 
 Medical Insurance
 
 
 Location: New Cairo
 
 
 Working Hours: 11:00 AM &ndash; 7:00 PM
</div>

Account Manager [Weddings]

noon

<div>
 
 
 About noon
 
 
 
 noon is the region's leading consumer commerce platform. Since its launch on December 12th, 2017, in Saudi Arabia and the UAE, and its expansion into Egypt in February 2019, noon has grown into a diverse ecosystem spanning marketplaces for food delivery, quick commerce, fintech, and fashion. noon is a work in progress - six years in, but only 5% done.
 
 
 
 
 
 
 noon&rsquo;s mission:
 
 Ring every doorbell, every day.
 
 
 
 
 
 
 Role Overview - Account Manager
 
 
 
 We are hiring Account Managers to join our growing noon Ads team on-site in Egypt. In this role, you will manage advertiser relationships, optimize campaign performance, and ensure seamless execution of advertising initiatives across noon&rsquo;s platforms. You will collaborate with brands, agencies, and internal teams in the UAE market to deliver high-impact ad campaigns that drive visibility, performance, and commercial growth. Senior roles will involve strategic leadership and ownership of high-value accounts.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Manage end-to-end ad campaign execution for a dedicated portfolio of clients, ensuring alignment with business goals and KPIs.
 </li>
 <li>
 Build and maintain strong client relationships, serving as the primary point of contact for planning, performance insights, and strategic recommendations.
 </li>
 <li>
 Analyze campaign data, prepare performance reports, and identify optimization opportunities to improve efficiency and results.
 </li>
 <li>
 Collaborate with UAE-based cross-functional teams including Sales, Product, Analytics, and Creative to ensure timely and effective campaign delivery.
 </li>
 <li>
 Stay fully informed on noon Ads products, features, and best practices to guide clients and improve campaign outcomes.
 </li>
 <li>
 Support client pitches, business reviews, and overall account growth initiatives.
 </li>
 <li>
 For Senior Account Managers: Lead strategic discussions with top-tier clients, drive long-term growth strategies, and mentor junior team members.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Strong client management and communication skills with experience handling advertisers or agency relationships.
 </li>
 <li>
 Analytical mindset with the ability to interpret campaign data and translate insights into actionable steps.
 </li>
 <li>
 Experience in digital advertising, media buying, e-commerce media, retail media, or performance marketing (seniority will define experience depth).
 </li>
 <li>
 Ability to manage multiple accounts simultaneously and work effectively in a fast-paced e-commerce environment.
 </li>
 <li>
 Proactive, detail-oriented, and solutions-driven approach to problem-solving.
 </li>
 <li>
 For Senior roles: Proven track record in leading key accounts and driving measurable performance growth.
 </li>
 <li>
 Based in Egypt and able to work on-site.
 </li>
 <li>
 English proficiency required; Arabic language skills are a plus for internal and external communication.
 </li>
 </ul>
 
 
 
 
 
 Why Join noon Ads?
 
 
 
 
 
 <ul>
 <li>
 Be part of one of the region&rsquo;s largest and fastest-growing e-commerce ecosystems.
 </li>
 <li>
 Work on-site in Egypt with a diverse, talented, and collaborative team committed to innovation and performance.
 </li>
 <li>
 Grow your career in a high-impact team at the intersection of e-commerce, technology, and advertising.
 </li>
 <li>
 Opportunities to work across multiple industries and markets within the region.
 </li>
 </ul>
 
 
 
 
 Is this you?
 
 
 
</div>

Dell Technologies

<div>
 Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Our team is responsible for selling ground-breaking products by building relationships with customers using both the telephone and email as communication methods. Our Inside Sales Account Manager team ensures every customer interaction is exceptional and tailored to meet the customer.
 
 
 Join us to do the best work of your career and make a profound social impact as a
 
 Inside Sales Account Manager
 
 in
 
 Cairo, Egypt
 
 .
 
 
 
 What You&rsquo;ll Achieve
 
 
 
 As an Inside Sales Account Manager, you will be responsible for selling Dell&rsquo;s products and services while focusing on developing new accounts and expanding existing accounts. You will support the field sales leader while working effectively in a team environment towards goals.
 
 
 
 You will:
 
 
 
 <ul>
 <li>
 Work with customers and partners to devise new and innovative solutions to business opportunities
 </li>
 <li>
 Be responsible for medium sized accounts
 </li>
 <li>
 Identify, evaluate, and recommend alternative business solutions to customers and partners
 </li>
 <li>
 Use in-depth knowledge of company technology, products and services to become a trusted business advisor for customers and partners
 
 
 </li>
 </ul>
 
 Take the first step towards your dream career
 
 
 
 Every Dell Technologies team member brings something unique to the table. Here&rsquo;s what we are looking for with this role:
 
 
 
 Essential Requirements:
 
 
 
 <ul>
 <li>
 Good understanding of the full range of products and services
 </li>
 <li>
 Previous proven experience in relationship selling
 </li>
 <li>
 Ability to identify how Dell&rsquo;s products and services align to customer needs
 
 
 </li>
 </ul>
 
 Who We Are
 
 
 
 We believe that each of us has the power to make an impact. That&rsquo;s why we put our team members at the center of everything we do. If you&rsquo;re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we&rsquo;re looking for you.
 
 
 Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
 
 
 Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
 
 
 
 Job ID:
 
 R280419Job Function: Inside Sales
</div>

Inside Sales Account Manager - Medium Business

DHL Express

<div>
 
 Role Purpose:
 
 
 
 The Key Account Manager (KAM) is responsible for driving revenue and profitability from a portfolio of Key/strategic customers. This role focuses on consultative selling, account development, and delivering exceptional customer experience while representing DHL Express Egypt as a trusted logistics partner.
 
 
 
 Key Responsibilities:
 
 
 
 
 Account Development &amp; Growth / Acquisition:
 
 
 
 
 <ul>
 <li>
 Always act as an ambassador for DHL and attend to customer needs in a professional, friendly and courteous manner
 </li>
 <li>
 Ensure that a high level of professional rapport is developed and maintained with all customers
 </li>
 <li>
 Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required
 </li>
 <li>
 Manage and develop a specific group of customers with the objective of continuous growth across all products Manage, Maintain and improve the customer&rsquo;s business profitability
 
 
 
 </li>
 </ul>
 
 Client Relationship Management
 
 
 
 
 <ul>
 <li>
 Build and maintain multi-level relationships with key decision-makers.
 </li>
 <li>
 Conduct quarterly business reviews to assess performance and identify growth opportunities.
 </li>
 <li>
 Ensure timely resolution of service issues through coordination with internal teams.
 
 
 
 </li>
 </ul>
 
 Market &amp; Competitive Analysis
 
 
 
 
 <ul>
 <li>
 Monitor competitor activities and market trends.
 </li>
 <li>
 Design strategies to defend and grow market share.
 
 
 
 </li>
 </ul>
 
 Cross-functional Collaboration
 
 
 
 
 <ul>
 <li>
 Work closely with Customer Service, Operations, and Regional Sales teams.
 </li>
 <li>
 Lead initiatives to implement new solutions for strategic accounts.
 
 
 
 </li>
 </ul>
 
 Qualifications, Experience And Competencies
 
 
 
 
 Education &amp; Experience
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, Logistics, or related field.
 </li>
 <li>
 3&ndash;4 years of experience in B2B sales or account management (preferably in logistics/express industry).
 </li>
 <li>
 A proved track in sales performance and achievements.
 
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 
 <ul>
 <li>
 Strong consultative selling and negotiation skills.
 </li>
 <li>
 SLNB completion
 </li>
 <li>
 Excellent communication and presentation abilities.
 </li>
 <li>
 Analytical mindset with strategic planning capabilities.
 </li>
 <li>
 Proficiency in English and Arabic.
 
 
 
 </li>
 </ul>
 
 Personal Attributes
 
 
 
 
 <ul>
 <li>
 Customer-centric and results-driven.
 </li>
 <li>
 Resilient, proactive, and able to work under pressure
 </li>
 </ul>
</div>

Key Account Manager

The HEINEKEN Company

<div>
 
 Job Purpose
 
 
 
 Acts as a liaison between the company and customers and assists with orders, complaints, and inquiries to ensure customer satisfaction.
 
 
 
 Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Takes orders through online platforms, emails or directly from the account manager.
 </li>
 <li>
 Informs customers in case of any out-of-stock products.
 </li>
 <li>
 Replies to all customer inquiries on anything related to the company&rsquo;s products.
 </li>
 <li>
 Informs account managers in case of any client credit issues to be resolved.
 </li>
 <li>
 Inputs email orders on the SAP system and replies with data on the delivery date and product availability.
 </li>
 <li>
 Sends a report to account managers three times a day regarding any issues with customers that can be resolved from their side, such as credit issues.
 </li>
 <li>
 Handles orders from plants (primary distribution) as well as orders for non-alcoholic beverages (NAB) and alcoholic beverages (AB) and PepsiCo.
 </li>
 <li>
 Follows up on all orders on the Business to Business system and informs customers in case of any issues.
 </li>
 <li>
 Send some orders to primary distribution.
 </li>
 <li>
 Handles all service complaints related to sales, drivers, and technicians. Inputs data on the system and informs the relevant teams to ensure that the issue is resolved on time based on service level agreement terms.
 </li>
 <li>
 Aligns with the supply chain department in case of complaints related to product shortages.
 </li>
 <li>
 Informs distribution manager of any issues related to delivery of products, such as inaccurate quantity.
 </li>
 <li>
 Handles and informs the quality team about finished goods&rsquo; complaints from consumer or customer or warehouses. Awaits feedback and reports any quality issues to the management.
 </li>
 <li>
 Handles complaints related to material-handling equipment. Registers complaints and informs the relevant parties.
 </li>
 <li>
 Ensures installation and de-installation of assets (fridge or draught) based on customer requests.
 </li>
 <li>
 Handles any visibility issues in collaboration with the marketing team.
 </li>
 <li>
 Conducts a &ldquo;voice of customer&rdquo; survey by calling customers and asking about their satisfaction and recommendations. Suggests action plans based on the survey results.
 </li>
 <li>
 Performs a maintenance survey by asking clients about the performance of the maintenance team.
 </li>
 <li>
 Updates and sends case fail rate (CFR) report to the supply chain team.
 </li>
 <li>
 Updates the performance dashboard with information on all the received calls, abandoned calls (reasons: agent, queue, other), and sales orders.
 </li>
 <li>
 Updates the PepsiCo dashboard with data on the number of orders for PepsiCo, volume in hectoliter, etc.
 </li>
 <li>
 Updates the complaints dashboard including: complaint sources, analysis versus the previous year, complaint per product, complaint per factory, etc.
 </li>
 <li>
 Updates the customer request order report and sends it to the sales team on a daily basis.
 </li>
 <li>
 Develops monthly maintenance and installation survey reports.
 
 
 </li>
 </ul>
 Disclaimer: Other duties assigned as needed.
 
 
 
 Education &amp; Experiences
 
 
 
 
 Educational Background
 
 
 
 Bachelor degree in Business Administration is preferable
 
 
 
 Years Of Experience
 
 
 
 0 -2 years of experience in in managing Call Center\Customer Service function.
 
 
 
 Qualifications &amp; Other Requirements
 
 
 
 Excellent command of English Language
 
 
 Skills in Microsoft (Excel &amp; PowerPoint), Power Bi is a plus
 
 
 Profound knowledge of ERP\Quality systems, preferably SAP
 
 
 Profound Knowledge of CRM systems, preferably Salesforce
 
 
 
 Personal Skills
 
 
 
 <ul>
 <li>
 Proactive
 </li>
 <li>
 Self-motivated
 </li>
 <li>
 Customer and Detailed oriented
 </li>
 <li>
 Interpersonal\communication skills
 </li>
 <li>
 Negotiation skills
 </li>
 <li>
 Problem solving and Decision maker; able to respond swiftly to arising issues take quick decisions.
 </li>
 <li>
 Able to manage stress and motivates
 </li>
 </ul>
 
 #addjob
 
 
 
</div>

Customer Service Officer - CSLP Support

Explore 684+ Customer account manager in Cairo this January. Find roles across top companies and apply now to boost your career.

684 customer account manager jobs IN Cairo

Account Manager

Account Manager

Account Manager [Weddings]

Account Manager

Inside Sales Account Manager - Medium Business

Key Account Manager

Customer Service Officer - CSLP Support