account manager

sales key account manager

customer service manager

sales account manager

account manager - shipping & logistics Jobs in Cairo

account manager - shipping & logistics

customer account manager

LSEG

<div>
 Starting 2024, the LSEG Customer Connect (LCC) team is rapidly growing its Sales and Account Management footprint in Cairo to maintain deep customer relationships to drive revenue retention and growth.
 
 
 We are looking for a new Account Manager to join our team with multifaceted strengths to handle a dynamic book of business of clients in EMEA &ndash; spanning across various customer segments.
 
 
 The aim of the Account Manager is to manage a client portfolio, with the goal of ensuring client retention and revenue growth. The SWAT Account Manager will need to rapidly adjust to and engage with a frequently changing portfolio; the role requires to be quick and adaptable while working with a new set of clients every few months. The role supports the wider organisation in addressing gaps in Account Management coverage of our client base.
 
 We are looking for German speakers.
 
 
 
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 strategically develop client relationships for a portfolio of 150+ customers
 </li>
 <li>
 retain clients and grow revenue across your book of business
 </li>
 <li>
 keep a strong rolling sales pipeline, look for up-and cross-sell opportunities at all times
 </li>
 <li>
 govern effective collaboration with Customer Success Managers, Proposition Sales Specialists, and other internal partners to reach sales goals
 </li>
 <li>
 connect client use cases to our solution offering and be your clients go-to person
 </li>
 <li>
 drive product migrations and projects seeking service improvement
 </li>
 <li>
 log your efforts and results to ensure accurate sales &amp; cancel forecasting
 
 
 </li>
 </ul>
 
 What do you need to bring?
 
 
 
 <ul>
 <li>
 relevant work experience or a strong sense for account management, sales, marketing, or similar, relationship-based roles in a customer supporting environment
 </li>
 <li>
 proficiency in German and English languages
 </li>
 <li>
 good understanding of or strong curiosity about the financial services industry
 </li>
 <li>
 ambition &amp; passion for &lsquo;the new&rsquo;
 </li>
 <li>
 a good appetite for success
 </li>
 <li>
 technical competence, self-starter demeanor
 </li>
 <li>
 outstanding communication skills, both verbal and written
 </li>
 <li>
 outgoing personality and thriving in a dynamic, vibrant environment
 </li>
 <li>
 ability to spot customer trends and strategies
 </li>
 <li>
 sense of accountability &amp; timely reaction and the ability to prioritize tasks to improve your impact
 </li>
 <li>
 willingness to go through a dynamic learning path over quite a few months
 </li>
 <li>
 team-spirit and friendly demeanor
 </li>
 <li>
 our guidelines suggest prior work experience, while we look forward to applications from candidates who display a growth mindset and have a fair set of skills connected to the position.
 
 
 </li>
 </ul>
 
 What will you do in your first few months?
 
 
 
 <ul>
 <li>
 organically grow in a bold, fast-paced environment
 </li>
 <li>
 embrace your in-office and online onboarding journey
 </li>
 <li>
 raise your questions, concerns and needs to be responsible for your journey to success
 </li>
 <li>
 meet and bond with your Sales and Account Management team in EMEA and beyond (several hundred potential new colleagues)
 </li>
 <li>
 work with your mentors and your leader towards building your professional AM persona
 </li>
 <li>
 build your internal network and learn to navigate it to get things done
 </li>
 <li>
 develop a general, solid understanding of our Financial &amp; Risk solutions offering and articulate it relevantly towards clients, speaking &lsquo;their language&rsquo;
 </li>
 <li>
 familiarize yourself with our internal tools
 </li>
 <li>
 learn how to position add-ons, products &amp; solutions to generate strong interest in our offering
 </li>
 <li>
 build relations by organizing plenty of virtual client meetings
 </li>
 <li>
 contact all of your customer base and thoughtfully navigate through difficult and easy client conversations
 </li>
 <li>
 build strategies to retain your customers and to meet their needs
 </li>
 <li>
 learn how to be in control of a conversation
 </li>
 <li>
 start building your sales pipeline
 </li>
 <li>
 develop your personal brand, be a well-versed representative of our company to the outside.
 
 
 </li>
 </ul>
 
 WHY JOIN US?
 
 
 
 A Diverse and Inclusive Workforce: an ability to work within a global, diverse and inclusive company with 300 years heritage and 25,000 people; We have a variety of Inclusion Networks who are a powerful lever of belonging, Plus an Employee Referral Bonus Scheme
 
 
 Constant Learning: 90 Day Sales On-Boarding Program, e-learning platform, a range of workshops, Access to real-time economic data
 
 
 Professional Development: Quarterly Connects to ensure you meet your Goals &amp; Objectives
 
 
 Focus on Wellbeing ; A hybrid working model, we promote physical health and provide access to Mental Health Support, private medical healthcare, corporate pension plan, Daily "Me Hour", Annual wellness allowance
 
 
 Make An Impact: 2 Volunteer Days a Year to Help Make the World a Better Place, Matched Fundraising
 
 
 Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
 
 
 LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
 
 
 Our purpose is the foundation on which our culture is built. Our values of
 
 Integrity, Partnership
 
 ,
 
 Excellence
 
 and
 
 Change
 
 underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
 
 
 Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
 
 
 We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone&rsquo;s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
 
 
 You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
 
 
 LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
 
 
 Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it&rsquo;s used for, and how it&rsquo;s obtained, your rights and how to contact us as a data subject.
 
 
 If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
</div>

SWAT Account Manager - German

Talent 360 ME

<div>
 
 Job Title: Account Manager
 
 
 
 
 Talent 360 is hiring for one of its clients, which is BAM Advertising agency
 
 
 
 
 Position Overview:
 
 We are seeking a dynamic and results-oriented Account Manager to join our growing team. The Account Manager will be responsible for managing a portfolio of key client accounts, fostering long-term relationships, and driving revenue growth through upselling and cross-selling opportunities.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Represent the client at agency meetings and make sure they receive what they asked for as part of their agency's contractual agreement.
 </li>
 <li>
 Must develop an understanding of:
 </li>
 <li>
 The client&rsquo;s business model
 </li>
 <li>
 The marketplace and factors affecting sales
 </li>
 <li>
 Advertising techniques from creative, research, and media outreach
 </li>
 <li>
 Develop and maintain strong relationships with assigned client accounts.
 </li>
 <li>
 Serve as the primary point of contact for client inquiries, requests, and issue resolution.
 </li>
 <li>
 Understand clients' business objectives and provide strategic guidance and solutions to meet their needs.
 </li>
 <li>
 Analyze the effectiveness of digital campaigns
 </li>
 <li>
 Identify and pursue opportunities for account growth, including upselling and cross-selling additional products or services.
 </li>
 <li>
 Prepare and present regular account performance reports and progress updates to clients.
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Marketing, or a related field.
 </li>
 <li>
 Proven experience of 2+ years in the same industry is a MUST
 </li>
 <li>
 Strong communication skills, both verbal and written, with the ability to articulate complex ideas clearly and concisely.
 </li>
 <li>
 Excellent interpersonal skills with the ability to build rapport and trust with clients and internal teams.
 </li>
 <li>
 Demonstrated ability to manage multiple client accounts and prioritize tasks effectively.
 </li>
 <li>
 Strategic thinker with strong problem-solving abilities and a proactive mindset.
 </li>
 <li>
 Proficiency in CRM software and Microsoft Office Suite (Excel, PowerPoint, Word).
 </li>
 <li>
 Fluent in English with good leadership skills
 
 
 
 </li>
 </ul>
 
 Company Industry: Advertising Agency
 
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Social &amp; Medical Insurance
 </li>
 <li>
 Laptop Allowance
 
 
 
 </li>
 </ul>
 
 Working Conditions:
 
 
 
 <ul>
 <li>
 Working hours: 10:00 AM to 7:00 PM
 </li>
 <li>
 Working Days: Full-time
 </li>
 <li>
 Days off: Fridays and Saturdays
 </li>
 <li>
 Location: Zamalek
 </li>
 </ul>
</div>

Account Manager..

<div>
 Starting 2024, the LSEG Customer Connect (LCC) team is rapidly growing its Sales and Account Management footprint in Cairo to maintain deep customer relationships to drive revenue retention and growth.
 
 
 We are looking for a new Account Manager to join our team with multifaceted strengths to handle a defined book of business of clients in EMEA &ndash; spanning across various customer segments.
 
 
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 strategically develop client relationships for a portfolio of 150+ customers
 </li>
 <li>
 retain clients and grow revenue across your book of business
 </li>
 <li>
 keep a strong rolling sales pipeline, look for up-and cross-sell opportunities at all times
 </li>
 <li>
 govern effective collaboration with Customer Success Managers, Proposition Sales Specialists, and other internal partners to reach sales goals
 </li>
 <li>
 connect client use cases to our solution offering and be your clients go-to person
 </li>
 <li>
 drive product migrations and projects seeking service improvement
 </li>
 <li>
 log your efforts and results to ensure accurate sales &amp; cancel forecasting
 
 
 </li>
 </ul>
 
 What do you need to bring?
 
 
 
 <ul>
 <li>
 fluency in English, Arabic and French to support clients from different regions
 </li>
 <li>
 relevant work experience or a strong sense for account management, sales, marketing, or similar, relationship-based roles in a customer supporting environment.
 </li>
 <li>
 good understanding of or strong curiosity about the financial services industry
 </li>
 <li>
 ambition &amp; passion for &lsquo;the new&rsquo;
 </li>
 <li>
 a good appetite for success
 </li>
 <li>
 technical competence, self-starter demeanor
 </li>
 <li>
 outstanding communication skills, both verbal and written
 </li>
 <li>
 outgoing personality and thriving in a dynamic, vibrant environment
 </li>
 <li>
 ability to spot customer trends and strategies
 </li>
 <li>
 sense of accountability &amp; timely reaction and the ability to prioritize tasks to improve your impact
 </li>
 <li>
 willingness to go through a dynamic learning path over quite a few months
 </li>
 <li>
 team-spirit and friendly demeanor
 </li>
 <li>
 Our guidelines suggest prior work experience, while we look forward to applications from candidates who display a growth mindset and have a fair set of skills connected to the position.
 
 
 </li>
 </ul>
 
 What will you do in your first few months?
 
 
 
 <ul>
 <li>
 organically grow in a bold, fast-paced environment
 </li>
 <li>
 embrace your in-office and online onboarding journey
 </li>
 <li>
 raise your questions, concerns and needs to be responsible for your journey to success
 </li>
 <li>
 meet and bond with your Sales and Account Management team in EMEA and beyond (several hundred potential new colleagues)
 </li>
 <li>
 work with your mentors and your leader towards building your professional AM persona
 </li>
 <li>
 build your internal network and learn to navigate it to get things done
 </li>
 <li>
 develop a general, solid understanding of our Financial &amp; Risk solutions offering and articulate it relevantly towards clients, speaking &lsquo;their language&rsquo;
 </li>
 <li>
 familiarize yourself with our internal tools
 </li>
 <li>
 learn how to position add-ons, products &amp; solutions to generate strong interest in our offering
 </li>
 <li>
 build relations by organizing plenty of virtual client meetings
 </li>
 <li>
 contact all of your customer base and thoughtfully navigate through difficult and easy client conversations
 </li>
 <li>
 build strategies to retain your customers and to meet their needs
 </li>
 <li>
 learn how to be in control of a conversation
 </li>
 <li>
 start building your sales pipeline
 </li>
 <li>
 develop your personal brand, be a well-versed representative of our company to the outside.
 
 
 </li>
 </ul>
 LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
 
 
 Our purpose is the foundation on which our culture is built. Our values of
 
 Integrity, Partnership
 
 ,
 
 Excellence
 
 and
 
 Change
 
 underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
 
 
 Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
 
 
 LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
 
 
 We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone&rsquo;s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
 
 
 Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it&rsquo;s used for, and how it&rsquo;s obtained, your rights and how to contact us as a data subject.
 
 
 If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
</div>

Account Manager with Arabic & French

ChampionX

<div>
 R00133093
 
 
 SLB completed the acquisition of ChampionX on July 16, 2025. If selected for this position, your employment will begin with ChampionX and will transition to SLB as part of the planned integration.
 
 
 We are looking for an
 
 Account
 
 
 Manager
 
 located in
 
 Cairo, Egypt.
 
 This is your opportunity to join a global technology company, driving energy innovation for a balanced planet.
 
 
 
 What&rsquo;s In It For You
 
 
 
 <ul>
 <li>
 The ability to make an impact and shape your career with a company that is passionate about growth.
 </li>
 <li>
 The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.
 </li>
 <li>
 Thrive in a company that values sustainability, drives a safety-focused culture and empowers its employees through continuous improvement
 </li>
 <li>
 Access to Employee Resource Groups (ERG&rsquo;s). These grassroots, employee-led groups are open to anyone in the organization and allow employees to come together to explore common interests and foster a diverse and inclusive workplace within the organization
 </li>
 <li>
 Access to multiple knowledge sharing platforms to enhance collaboration and engagement.
 
 
 </li>
 </ul>
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Follow safety policies to provide a safe workplace for all employees and supports the guiding principles of Goal Zero. Drive culture of safety; Report safety observations / incidents.
 </li>
 <li>
 Develop strong relationships with key stakeholders in current and new customers, including plant facilities and executives. Leverage external network to pursue business opportunities within assigned accounts.
 </li>
 <li>
 Achieve annual sales target (YOY increase in sales and GM) by working collaboratively on targeting new business opportunities through application of professional selling and planning techniques
 </li>
 <li>
 Leverage extensive product, service and market knowledge in customer dialogue. Monitor local and regional competition, market shares and pricing within assigned account.
 </li>
 <li>
 Provide support to leadership for the Annual Business Review (i.e. create presentations and provide required information on own customer base). Assist site lead in developing profit improvement projects for client.
 </li>
 <li>
 Manage sales opportunities pyramid and provide accurate and up to date monthly updates.
 </li>
 <li>
 Monitor, track and maintain adequate field chemical inventories. Assist with collection of samples and conduct laboratory analysis whenever needed. Provide advanced analytics and delivery of all reports required by customer
 </li>
 <li>
 Support in leading Chemical development and qualification with customer and support in conducting the required Bottle testing and chemical field trials.
 </li>
 <li>
 Work as part of a wider team including our SME&rsquo;s and marketing managers to support lab testing and develop fit for purpose products to our customers
 </li>
 <li>
 Execute account sales plans under regular supervision of senior leaders. Develop awareness of account profitability and overall health of account.
 </li>
 <li>
 Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
 </li>
 <li>
 Exhibit technical proficiency in a specified job area according to business group.
 </li>
 <li>
 Recommend changes in chemical dosages, flow rates, or equipment. Report changes and/or problems to AM and/or DM and then to the customer.
 
 
 </li>
 </ul>
 
 Minimum Education And Experience
 
 
 
 <ul>
 <li>
 BS in Engineering preferred in Chemical, petroleum engineering or chemistry background.
 </li>
 <li>
 Minimum of 7 years of experience in the oil and gas field.
 </li>
 <li>
 Minimum of 5 years of experience in sales, business development and building customer relationship
 </li>
 <li>
 P/L management experience.
 </li>
 <li>
 Knowledge and experience in the oil field chemicals applications is mandatory for this job. This shall include but not limited to asset integrity and flow assurance chemical applications like PPD, Scale and corrosion inhibition, Emulsion breakers, Biocide etc.
 </li>
 <li>
 Thorough understanding of Oil and Gas upstream and well understanding of Oil &amp; Gas surface processing facilities and chemical dosing program. Knowledge in well drilling and completion chemical treatment is a plus.
 </li>
 <li>
 Thorough experience in Oil &amp; Gas Market. Knowledge in project engineering consultancy and EPC is a plus.
 </li>
 <li>
 Knowledge of general confidential information policies, procedures and regulations that governs employee and employer confidentiality, and of company confidentiality policies and procedures.
 </li>
 <li>
 Willingness to travel domestically across various locations as required.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 ChampionX is now part of SLB, a global technology company driving energy innovation for a balanced planet. As innovators, that&rsquo;s been our mission for nearly a century. We are a technology company that unlocks access to energy for the benefit of all. As innovators, that&rsquo;s been our mission for nearly a century. Today, we face a global imperative to create a future with more energy, but less carbon. Our diverse, innovative change makers are focused on going further in innovation and inventing the new energy technologies we need to get there.
 
 
 For more news and information, visit SLB.com
 
 
 Follow us on Facebook at @WeAreSLBGlobal, LinkedIn: SLBGlobal, or Instagram at @SLBGlobal.
 
 
 
 Our Commitment to Diversity and Inclusion
 
 
 
 At ChampionX, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
 
 
 In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce.
 
 
 We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
</div>

Account manager

Transmar

<div>
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Managing and executing customer bookings against space and equipment availability.
 </li>
 <li>
 Managing and executing documentation process.
 </li>
 <li>
 Managing and executing invoicing and BL Delivery.
 </li>
 <li>
 Completing required periodical reports.
 </li>
 <li>
 Cooperating with Sales counterpart for maximum customer retention and satisfaction.
 </li>
 <li>
 Meeting designated customer SLAs.
 </li>
 <li>
 Proactively helping customers with their shipment process.
 </li>
 <li>
 Following up on the forecasted shipping volumes of the customers.
 </li>
 <li>
 Managing existing accounts.
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 1-3 years of experience in any customer service/account management role.
 </li>
 <li>
 Bachelor's degree in relevant field (Preferably Logistics).
 
 </li>
 </ul>
</div>

Customer Experience Executive

Concentrix

<div>
 Job Title:
 
 
 Customer Lifecycle Manager - FR
 
 
 
 Job Description
 
 
 
 As a Direct Sales representative, you will be responsible for selling technology solutions, identifying customer needs, generating sales opportunities, closing deals, and ensuring customer satisfaction through regular engagement with new and established clients.
 
 
 <ul>
 <li>
 Be the first contact point for many customers, deliver a strong first impression, and set the foundation for long-term customer relationships.
 </li>
 <li>
 Quarterback sales from lead to purchase; be the main point of contact for Microsoft's customers, leading the sales strategy, overcoming objections, and negotiating success.
 </li>
 <li>
 Engage with small and medium businesses across industries, company sizes, and types to determine their needs and identify opportunities to fulfill them with Microsoft's leading cloud technologies.
 </li>
 <li>
 Obsess Microsoft&rsquo;s customers and prospects to deliver a world-class customer engagement experience.
 </li>
 <li>
 Secure customer wins for Microsoft Cloud: Maximize up-sell and cross-sell opportunities by collaborating with Solution Specialists and Partner Connection Managers
 </li>
 <li>
 Position competitive offerings and solutions in the context of customer needs and experiences
 </li>
 <li>
 Demonstrate verbally and in writing how customers can capture value and envision their future with Microsoft&rsquo;s technologies.
 </li>
 <li>
 Effectively turn prospects and qualified leads into opportunities and revenue pipelines by filtering them through different criteria, e.g., BANT (budget, authority, need, and timeline)
 </li>
 <li>
 Meet and exceed targets for net-new revenue and sales pipeline; accurately forecast sales, pipeline, and usage for the products and solutions in scope; contact 200 leads and create 30 Opportunities per month; maintain high daily activity, minimum ~60-90 activities/day.
 </li>
 <li>
 Leverage social, digital, video, chat, phone, and demonstration environments to effectively reach, sell, and manage Microsoft customers.
 </li>
 <li>
 Collect customer feedback and articulate it back to the business: &ldquo;Voice of the customer.&rdquo;
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Bachelor's degree (4 years) required.
 </li>
 <li>
 3-5+ years of sales experience with a proven track record of success is required. Minimum 2 years of Sales IT industry experience required.
 </li>
 <li>
 Minimum 2 years of sales account management or customer management experience required.
 </li>
 <li>
 Familiarity with modern sales techniques and tools, including experience in retail sales, corporate internships, or entrepreneurial programs.
 </li>
 <li>
 Experience working with or selling Azure, Office 365, Dynamics 365 (Microsoft Products), or similar solutions preferred.
 </li>
 <li>
 Microsoft Fundamentals certification on Azure/Modern Workplace/BizApps is preferred.
 </li>
 <li>
 A self-starter with a track record of outstanding performance and achieving goals. Ability to work independently &ndash; drives personal performance, takes ownership of training and skill enhancement, seeks continuous quality improvement.
 </li>
 <li>
 Strong interpersonal skills, and excellent oral, written, and verbal business communication skills. Ability to successfully communicate with contacts via the phone (cold calling and established relationships), email, video, and presentations.
 </li>
 <li>
 General knowledge of the IT industry (with minimum 1-year proven industry experience), with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately.
 </li>
 <li>
 Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross-business collaboration.
 </li>
 <li>
 Solid time management skills and ability to work independently or under supervision with high integrity.
 </li>
 <li>
 Experience using Microsoft Office Suite applications, Windows OS, and Client Relationship Management (CRM) system(s) such as Dynamics 365, Salesforce, etc.
 </li>
 <li>
 Passion for cloud technologies and changing the world.
 
 
 </li>
 </ul>
 
 Language skills:
 
 
 
 <ul>
 <li>
 French: Fluent (verbal and written)
 </li>
 <li>
 Supported market: Fluent or Native (verbal and written)
 
 
 </li>
 </ul>
 Location:
 
 
 EGY Cairo - Plot no. 53, North Teseen st building 202
 
 
 Language Requirements:
 
 
 Time Type:
 
 
 
 If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
 
 
 
 
 R1507534
 
</div>

Customer Lifecycle Manager - FR

talabat

<div>
 
 
 ROLE SUMMARY
 
 
 
 The Account Manager - Vendor Help Desk will be responsible for offering remote support to talabat&rsquo;s long-tail accounts and guiding the restaurant Partner on self-serve actions to drive their growth. This role&rsquo;s engagement with our accounts is critical to their future success with talabat, especially for accounts that have been newly onboarded on the platform. We expect this role to offer basic account management capabilities in a virtual form, and potentially gain a path to join the local Sales team as part of the natural career progression.
 
 
 
 
 
 
 WHAT&rsquo;S ON YOUR PLATE?
 
 
 <ul>
 <li>
 Make periodic calls to talabat&rsquo;s long tail accounts, and act as their main point of contact for commercial guidance. This includes both inbound and outbound calling.
 </li>
 <li>
 Educate the accounts on recommended actions to take (why and when) at a basic level, and ensure they take those actions so that they can grow their business on talabat.
 </li>
 <li>
 Help grow the long tail portfolio by delivering on key input and output metrics from the vendor point of view, such as engagement rate, orders, GMV, menu quality, order cancellation rate, etc.
 </li>
 <li>
 Guide the accounts to build self-serve capability by constantly educating them on the right actions to take - both for commercial as well non-commercial tasks (e.g. creating tickets on the Vendor Portal for operational issues).
 </li>
 <li>
 Ensure a high level of adherence to our internal guidance on ways of working, and engagement mechanisms with the account.
 </li>
 </ul>
 
 
 
 
 
 WHAT DID WE ORDER?
 
 
 <ul>
 <li>
 University Graduates Only.
 </li>
 <li>
 Experience in Sales or Account Management is a plus.
 </li>
 <li>
 Minimum B2 level proficiency in English as well as Arabic.
 </li>
 <li>
 Knowledge and experience working on MS Excel. Background with tools such as Tableau is a plus.
 </li>
 <li>
 Highly motivated with curiosity to learn and excel in a fast-paced and constantly changing environment.
 </li>
 </ul>
 
 
 
</div>

Online Account Manager

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