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case management program manager

customer care associate

NTT DATA

<div>Req ID: 352985
 
 
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. 
 
We are currently seeking a Customer Care Associate to join our team. 
 
Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other customers. 
 
**Must Live in Continental United States** 
 
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&amp;D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits. 
 
Pay for this role is $20.00hr 
 
The required schedule availability for this position is Monday-Friday 7:00 am to 7:00 pm (Central Time), Saturday (Central Time) Shift times may be changed as per client requirements. Additionally, Overtime may be required based on business requirements. 
 
Basic Qualifications: 
<ul><li>
1 year experience (WAH) remote customer service</li><li>
1 year experience working in an office setting, multitasking online with multiple Microsoft Windows PC applications</li><li>
Minimum High school diploma or GED.</li><li>
Spanish Bilingual</li></ul> 

Responsibilities: 
<ul><li>
Previous life insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from policy holders inquiring about payments, policy information, or claims to support callers with various questions on different life insurance products.</li><li>
Providing front-line phone customer care support to policyholders, beneficiaries, agents, and internal customers.</li><li>
Ensuring customer satisfaction (CSAT) and strive to meet service metrics.</li><li>
Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team.</li><li>
A typical day will likely involve fielding between 75 to 100 calls.</li><li>
Communicating effectively and professionally with both internal and external customers to resolve questions and issues.</li><li>
Collaborating with management or other team members as appropriate to proactively address service issues and concerns.</li><li>
Attention to detail, accuracy, and accountability for your work product.</li><li>
Designated quiet area to complete calls while working from home</li></ul> 
New hire must have a working device (such as cell phone or tablet) for the 2-Factor Authentication process 
 
*** All new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency of the material. 
 
Must Pass Drug screen 
 
Must Pass a background check with Education check and employment verification check. 
 
Remote Working and Technology Requirements 
 
To work remote, individuals must meet all the established Remote requirements including those pertaining to a home workspace and related technology. 
 
Technology 
<ul><li>
NTT DATA will provide a computer and headset for remote work.</li><li>
Employees are responsible for the care and security of all equipment provided. They must return it immediately upon separation from the company following company protocols.</li><li>
Failure to return equipment may result in collection actions and/or other consequences.</li><li>
Individuals must provide their own high speed internet access with speeds at or above 50 Mbps.</li><li>
A hard-wired ethernet connection is required. Wi-Fi, mobile, wireless and public internet connections are forbidden as are connections outside of one's personal dwelling or location.</li></ul> 

Technical Performance and Issue Tracking 
<ul><li>
Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations.</li><li>
Remote employees must adhere to all technical support procedures and protocols.</li><li>
Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result in the remote status changing to onsite.</li></ul> 

Remote Workspace 
 
Remote work demands a high degree of professionalism, self-discipline, and accountability. The following workspace standards are vital to delivering exceptional service. 
<ul><li>
Employees must have a dedicated, professional workspace conducive to servicing Customer Service customers with the same quality as an onsite environment.</li><li>
The workspace must be a permanent, unencumbered location used daily for work.</li><li>
Employees must work with minimal distractions that do not interfere with business operations or service delivery.</li><li>
Ideally, the workspace is isolated from other household members and used exclusively for job duties.</li><li>
Background noise, interruptions from people or pets, and other distractions must be kept to an absolute minimum to avoid disruptions to customer service.</li><li>
Employees must work from the same location consistently unless prior approval is obtained.</li><li>
If a change in work location is necessary:</li></ul><ul><li>
The new location must meet all Remote Workspace and Technology Requirements.</li><li>
Notification to NTT DATA Management is required before relocating</li></ul> 
#INDBPO 
 
#LI-MIWS 
 
About NTT DATA 
 
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&amp;D. 
 
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. 
 
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.</div>

Customer Care Associate

Walgreens

<div><ul><li>Models and delivers a distinctive and delightful customer experience.</li><li>
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.</li></ul>
Customer Experience<ul><li>
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li></ul>
Operations<ul><li>
Provides customers with courteous, friendly, fast, and efficient service.</li><li>
Recommends items for sale to customer and recommends trade-up and/or companion items.</li><li>
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.</li><li>
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li><li>
Implements Company asset protection procedures to identify and minimize profit loss.</li><li>
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).</li><li>
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.</li><li>
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.</li><li>
Has working knowledge of store systems and store equipment.</li><li>
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.</li><li>
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).</li><li>
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.</li><li>
Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>
Completes special assignments and other tasks as assigned.</li></ul>
Training &amp; Personal Development<ul><li>
Attends training and completes PPLs requested by Manager or assigned by corporate.</li></ul> 

Basic Qualifications 
<ul><li>
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>
Requires willingness to work flexible schedule, including evenings and weekend hours</li></ul> 

Preferred Qualifications 
<ul><li>
Prefer six months of experience in a retail environment.</li><li>
Prefer to have prior work experience with Walgreens.</li><li>
Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>
Requires willingness to work flexible schedule, including evenings and weekend hours.</li></ul>
We will consider employment of qualified applicants with arrest and conviction records. 
 
An Equal Opportunity Employer, including disability/veterans. 
 
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits 
Salary Range: $15 - $17.5 / Hourly</div>

Customer Service Associate

Venetian Nail Spa Coral Way

Must have customer service skills and bilingual.Pay: From $15.00 per hourWork Location: In person

Front Desk Receptionist

ChenMed

<div>We&rsquo;re unique. You should be, too.
We&rsquo;re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We&rsquo;re different than most primary care providers. We&rsquo;re rapidly expanding and we need great people to join our team.
The Associate IT Service Desk Technician is responsible for providing support for a wide range of technical issues to enterprise end-users both remotely and face-to-face. The incumbent in this role must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. As an entry level position within the Service Desk team, the Associate IT Service Desk Technician works closely with senior team members in order to implement predefined processes.<h2 class="jobSectionHeader">
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:</h2><ul><li>
Serves as the first point of contact for customers by phone, email, or notifications from our service management tool.</li><li>
Provides initial triage work on customer issues: clearly defines the problem, identifies its seriousness, and determines the appropriate response.</li><li>
Escalates customer issues to appropriate teams as required to resolve the problem.</li><li>
Handles customer issues, keeping the customer up-to-date with progress and answering any questions they may have.</li><li>
Repairs, installs, manages and supports personal computer hardware and peripherals.</li><li>
Follows the Tier 1 process and documentation requirements for all tickets processed.</li><li>
Provides Tier 1 support for mobile devices such as iPhones and Androids including configuration and email sync.</li><li>
Installs, repairs and upgrades company-wide applications on workstations, troubleshoots technical support for VPN users (employees in the field or at home), installs and configures printers and scanners.</li><li>
Educates end users on how to use the company&rsquo;s software.</li><li>
Assists all users with questions, complications, and/or problems.</li><li>
Monitors helpdesk for tickets assigned to the queue and processes based on priority.</li><li>
Performs other duties as assigned and modified at manager&rsquo;s discretion.</li></ul><h2 class="jobSectionHeader">
KNOWLEDGE, SKILLS AND ABILITIES:</h2><ul><li>
Knowledge of computer hardware and major software applications such as Microsoft Office</li><li>
Knowledge of basic networking concepts</li><li>
Basic knowledge of General Windows client OS (e.g. Windows 8/10) and OS related troubleshooting</li><li>
Excellent customer service skills</li><li>
Good organizational and prioritizing skills</li><li>
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software</li><li>
Ability and willingness to travel locally, regionally and nationwide up to 10% of the time</li><li>
Spoken and written fluency in English</li></ul>
EDUCATION AND EXPERIENCE CRITERIA:<ul><li>
High school diploma or equivalent required</li><li>
BA/BS degree in Information Technology or a related field preferred</li><li>
A minimum of 1 year of work experience in IT or related field preferred</li><li>
Entry level IT certifications (A+, Network+, etc.) preferred</li></ul>
PAY RANGE:
$20.2 - $28.83 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
https://chenmed.makeityoursource.com/helpful-documents
We&rsquo;re ChenMed and we&rsquo;re transforming healthcare for seniors and changing America&rsquo;s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We&rsquo;re growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people&rsquo;s lives every single day.
Current employees, if you want to apply to our internal career site, please click HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Hybrid</div>

Associate IT Service Desk Technician

Doral Automotive Group

<div><div>Doral Automotive Group 
Job Description 

 
Position Summary 
An Automotive Technician is largely responsible for diagnosing and repairing vehicle engine systems. Diagnose and repair electrical and electronic systems. Replace or repair transmissions and fuel components as needed. Repair cooling components and systems including air conditioners and engine cooling.</div>
<div></div><div>Position Requirements and Qualifications</div>
<ul><li>Automotive and engine repair experience or auto mechanic training required</li>
<li>ASE certifications preferred</li>
<li>Hold a valid driver license</li>
<li>Graduated from an associate degree program in auto maintenance and repair</li>
<li>Ability to maintain a professional appearance and provide friendly customer service</li>
<li>Must read, interpret and transcribe data in order to maintain accurate records</li>
<li>Perform routine maintenance and other tasks in a fast-paced environment</li>
<li>May lift objects that weigh as much as 50 lbs</li>
<li>High school diploma or equivalent required</li>
<li>Experience as a lube technician, or prepared to do on-the-job training</li>
<li>Understanding of automotive air-conditioning systems</li>
<li>Ability to use the diagnostic equipment</li>
<li>Experience with heavy equipment and as a diesel mechanic, diesel engine knowledge, or prepared to do on-the-job training</li>
<li>Good hand-eye coordination</li>
</ul>
<div> 
Position Responsibilities</div>
<ul><li>Perform maintenance and repair on customer vehicles</li>
<li>Identify problems with vehicles using the diagnostic equipment</li>
<li>Explain automotive repairs and issues and provide great customer service</li>
<li>Plan repair procedures using charts manuals and experience</li>
<li>Test the functionality of parts and systems</li>
<li>Perform basic auto care and maintenance tasks such as oil changes, fluid level checks, and tire rotation</li>
<li>Repair and replace brake pads, wheel bearings, sensors and other parts</li>
<li>Perform routine maintenance and general mechanical work on vehicles</li>
<li>Prepared to get additional certification as needed</li>
<li>Willingness to learn with hands-on training</li>
<li>Help keep repair shop clean and organized</li>
<li>Keep a professional appearance</li></ul></div>

Technician

Victoria's Secret

<div><div><h2 class="jobSectionHeader">Why You Belong Here</h2>
At Victoria&rsquo;s Secret &amp; Co, you&rsquo;ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You&rsquo;ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy. 
We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you&rsquo;ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.</div><div>
Description
Who are we?

Victoria&rsquo;s Secret &amp; Co. (NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. VS&amp;Co comprises two market-leading brands &mdash; Victoria&rsquo;s Secret and PINK &mdash; that share a common purpose of inspiring and uplifting our customers in every stage of their lives.

Our Mission

We are committed to empowering our more than 30,000 associates across a global footprint of approximately 1,360 retail stores in approximately 70 countries. We provide our customers with products and experiences that make them feel good inside and out while driving positive change through the power of our products, platform, and advocacy.

Position Overview: Selling Associate

The Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.

What We Offer
<ul>
<li>40% Associate Discount</li>
<li>Free Mental Health (EAP) benefits for you and those who live with you</li>
<li>Free Product</li>
<li>Flexible Schedule</li>
<li>Competitive Pay</li>
</ul>
Key Responsibilities:

When assigned to the sales floor:
<ul>
<li>Drives store sales and growth by personally selling to customers</li>
<li>Proactively engages with customers, reads cues and responds effectively</li>
<li>Provides customers with the perfect bra fit by asking effective questions</li>
<li>Converting returns, offers and other promotions into larger sales</li>
</ul>
When assigned to the cash wrap:
<ul>
<li>Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale</li>
<li>Reinforces customer buying decisions at checkout and encourages purchase of additional items</li>
<li>Recovers cash wrap selling zone and &rdquo;go-backs&rdquo;</li>
</ul>
When assigned to processing and replenishment:
<ul>
<li>Processes merchandise to be floor ready and maintains back room and under stock to brand standards</li>
<li>Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase</li>
<li>Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process</li>
</ul>
When assigned to floorset activity:
<ul>
<li>Executes floorset proficiently</li>
<li>Understands and adheres to brand standards</li>
<li>Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment</li>
</ul>
All associate roles at Victoria&rsquo;s Secret are responsible for:
<ul>
<li>Driving top line store sales results and growing the business through action and productivity</li>
<li>Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our &quot;Best at Bras&quot; culture</li>
<li>Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures</li>
<li>Taking initiative to recover and replenish merchandise, so it is available to sell</li>
<li>Understanding and adhering to visual merchandising brand standards</li>
<li>Assisting in housekeeping of sales floor and communicating maintenance issues</li>
<li>Keeping an awareness of, and building personal capability in, loss prevention</li>
<li>Reinforcing store strategy to reduce shrink</li>
<li>Supporting all activities related to providing a safe working environment</li>
<li>Understanding and demonstrating Company values</li>
<li>Building loyalty through our Rewards Program</li>
<li>This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks</li>
</ul>
Click here for benefit details related to this position.</div><div>
Minimum Salary: $15.00 
Maximum Salary: $18.75</div><div>
VS&amp;Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.</div><div>
Qualifications<ul>
<li>Exhibits an authentic desire to exceed the customer&rsquo;s expectations</li>
<li>Proven ability to meet or exceed goals preferred</li>
<li>Demonstrates a sense of urgency</li>
<li>Has a healthy, competitive spirit, while maintaining a team focus</li>
<li>Is resilient and bounces back quickly from setbacks</li>
<li>Pursues opportunities to take on more responsibility</li>
<li>Seeks out coaching from leaders and peers to improve productivity; leads own learning</li>
<li>Schedule flexibility that includes evenings, weekends, holidays, and non-business hours</li>
</ul>
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual&rsquo;s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.</div></div>

Selling Associate-Brickell City Centre VS

Mount Sinai Medical Center

<div>As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Department:
Job Description Summary:
The Service Desk Associate II provides advanced technical support to end users by troubleshooting hardware, software, and system issues, resolving incidents efficiently, and escalating complex problems when needed. This role ensures high-quality customer service, maintains accurate documentation, supports system access requests, and helps improve service desk processes. The position requires strong technical knowledge, problem‑solving abilities, and effective communication skills to support a diverse user community.<h2 class="jobSectionHeader">
Position Responsibilities</h2><ul><li>
Identifies root causes of issues, determines course of action, resolves issues and/or escalates for final resolution in a timely manner.</li><li>
Calls Resolution: First call resolution and request for service must be met as established by policy and procedures guidelines.</li><li>
Monitors open call issues and escalates to appropriate IT resources.</li><li>
Follows up appropriate departmental procedures, including appropriate Request for Service, Change Management, Downtime and Disaster.</li><li>
Enters all calls into the Call Tracking System with detailed problem information and steps taken to attempt resolution. Assigns unresolved calls to approriate resources.</li><li>
Provides follow up, communicates resolutions, issues and delays to users in a timely manner.</li><li>
Makes recommendations to maintain, update and improve Service Desk knowledge base and related documentation on an as needed basis.</li><li>
Demonstrates basic competency levels in supported applications: Windows, Care Manager, Kronos, Order Entry, Lawson, Star, Physician Portal, etc. Demonstrates competency in learning about the most common hardware issues. Applies Knowledge received from in-services, classes, seminars, etc.</li><li>
Provides hardware and software support as needed.</li><li>
Delivers on commitments to user community within timeframes established by policy and procedure guidelines.</li><li>
Answers phones in a timely, courteous and professional manner.</li><li>
Acts as a consultant in the resolution of non-routine or higher level of difficulty of request as directed by supervisor. Shares expertise with entry level peers leading them in the resolution of complex issues.</li></ul><h2 class="jobSectionHeader">
Qualifications</h2><ul><li><h3 class="jobSectionHeader">
License/Registration/Certification</h3><ul><li>
A+ and/or N+ or equivalent experience</li></ul></li><li><h3 class="jobSectionHeader">
Education</h3><ul><li>
AA or AS or equivalent experience</li></ul></li><li><h3 class="jobSectionHeader">
Experience</h3><ul><li>
3 year experience as Service Desk Support on Microsoft products, Novell, Active Directory, DNS preferred</li></ul></li></ul>
Benefits:
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:<ul><li>
Health benefits</li><li>
Life insurance</li><li>
Long-term disability coverage</li><li>
Healthcare spending accounts</li><li>
Retirement plan</li><li>
Paid time off</li><li>
Pet Insurance</li><li>
Tuition reimbursement</li><li>
Employee assistance program</li><li>
Wellness program</li><li>
On-site housing for select positions and more!</li></ul>
Degree Requirements:
Certification:</div>

Service Desk Associate II

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