customer service representative Jobs in Karachi

customer service representative

associate customer advocate Jobs in Karachi

associate customer advocate

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customer care representative ( females -night shift) Jobs in Karachi

customer care representative ( females -night shift)

customer care consultant

Kuehne+Nagel

<div>
 
 It's more than a job
 
 
 
 When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
 
 
 &lrm;
 
 
 Seafreight Customer Care personnel support customers by providing helpful information, answering questions, and responding to complaints. To provide front line support for clients and customers and to ensure that customers are satisfied with products, services, and features. To be accountable for maintaining excellent service for our internal and external customers.
 
 
 
 How you create impact
 
 
 
 <ul>
 <li>
 Customer Care and Satisfaction: to pro actively advise and consult to ensure customer satisfaction.
 </li>
 <li>
 Shipment Management: Qualification and entry of customer orders into the operational execution process
 </li>
 <li>
 Complaint Management
 </li>
 <li>
 Quotation Management: Qualification of customer inquiries, provide KN quotations and updates, set final selling price with individual adjustments within the given price band and in line with the national leeway in decision-making (front-line empowerment)
 </li>
 <li>
 Customer On boarding: Inclusion and transfer of customer requirements into the KN systems; Accompanying (initial) customer order
 </li>
 <li>
 Customer Data Management: Maintenance and integration of customer data in the KN systems
 </li>
 <li>
 Operational Customer Relationship Management: knowledge exchange with the sale; Establishment of an operative customer relationship (sales support)
 </li>
 <li>
 Reporting (creating, refining and reviewing reports)
 
 
 </li>
 </ul>
 
 What we would like you to bring
 
 
 
 <ul>
 <li>
 Experience in either freight forwarding or transport planning with key focus on Sea Logistics
 </li>
 <li>
 Ability to understand and execute new processes
 </li>
 <li>
 Excellent knowledge of MS office features, especially excel
 </li>
 <li>
 Strong affinity with required customer quality standards
 </li>
 <li>
 Strong customer service orientation
 </li>
 <li>
 Excellent organisational skills and strong interpersonal skills
 
 
 </li>
 </ul>
 
 What's in it for you
 
 
 
 At Kuehne+Nagel, you&rsquo;ll be part of a global logistics leader that believes in creating real impact&mdash;on business, on customers, and on careers. Here&rsquo;s what you can look forward to:
 
 
 <ul>
 <li>
 Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.
 </li>
 <li>
 People-Centric Culture: Join a team where your voice matters and people genuinely care.
 </li>
 <li>
 Learning &amp; Development: Grow with us&mdash;personally and professionally&mdash;through world-class training and career pathways.
 </li>
 <li>
 Innovation &amp; Sustainability: Be part of a future-focused company driving real change in logistics and the planet.
 </li>
 <li>
 Rewards &amp; Recognition: Get rewarded for your passion, performance, and potential.
 </li>
 <li>
 Stability with Agility: Enjoy the best of both worlds&mdash;a trusted global brand with a startup spirit.
 
 
 </li>
 </ul>
 
 Who we are
 
 
 
 Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
 
 
 As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
 
 
 We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
</div>

Customer Care Specialist

<div><div><div><h2 class="jobSectionHeader">It's more than a job</h2></div>
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.<div><div><div><div>
&lrm;</div> 
</div><div>Seafreight Customer Care personnel support customers by providing helpful information, answering questions, and responding to complaints. To provide front line support for clients and customers and to ensure that customers are satisfied with products, services, and features. To be accountable for maintaining excellent service for our internal and external customers.</div></div><div><div><h2 class="jobSectionHeader">
How you create impact</h2>
</div><div><ul><li>Customer Care and Satisfaction: to pro actively advise and consult to ensure customer satisfaction.</li><li>
Shipment Management: Qualification and entry of customer orders into the operational execution process</li><li>
Complaint Management</li><li>
Quotation Management: Qualification of customer inquiries, provide KN quotations and updates, set final selling price with individual adjustments within the given price band and in line with the national leeway in decision-making (front-line empowerment)</li><li>
Customer On boarding: Inclusion and transfer of customer requirements into the KN systems; Accompanying (initial) customer order</li><li>
Customer Data Management: Maintenance and integration of customer data in the KN systems</li><li>
Operational Customer Relationship Management: knowledge exchange with the sale; Establishment of an operative customer relationship (sales support)</li><li>
Reporting (creating, refining and reviewing reports)</li></ul></div></div><div><div><h2 class="jobSectionHeader">
What we would like you to bring</h2>
</div><div><ul><li>Experience in either freight forwarding or transport planning with key focus on Sea Logistics</li><li>
Ability to understand and execute new processes</li><li>
Excellent knowledge of MS office features, especially excel</li><li>
Strong affinity with required customer quality standards</li><li>
Strong customer service orientation</li><li>
Excellent organisational skills and strong interpersonal skills</li></ul></div></div><div><div><h2 class="jobSectionHeader">
What's in it for you</h2> 
</div><div><div>At Kuehne+Nagel, you&rsquo;ll be part of a global logistics leader that believes in creating real impact&mdash;on business, on customers, and on careers. Here&rsquo;s what you can look forward to: 
<ul><li>Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.</li><li>People-Centric Culture: Join a team where your voice matters and people genuinely care.</li><li>Learning &amp; Development: Grow with us&mdash;personally and professionally&mdash;through world-class training and career pathways.</li><li>Innovation &amp; Sustainability: Be part of a future-focused company driving real change in logistics and the planet.</li><li>Rewards &amp; Recognition: Get rewarded for your passion, performance, and potential.</li><li>Stability with Agility: Enjoy the best of both worlds&mdash;a trusted global brand with a startup spirit.</li></ul></div></div></div></div><div><h2 class="jobSectionHeader">
Who we are</h2></div>
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.</div></div><div></div>

ARPAZ Technology Services

We are looking for a sound Customer Support Representative (female).<ul><li>( US based Healthcare), its like a front Desk Officer for Patient Assistance. Its not a Sales Job.</li><li>Job Location: Gulistan e Johar block 12 , Near Bin Hashim</li><li>Working Hours: Night shift onsite (8 pm - 5 am)</li><li>Kindly apply candidate who lives at at Gulistan-e-Johar, Gulshan-e-Iqbal, North Karachi, Nazimabad, FB Area, Ayesha Manzil, Bufferzone, Safoora and Mosamyat.</li></ul>Job Description:<ul><li>Patient Assistance &ndash; Receive and respond to patient calls regarding appointments, inquiries, and support services.</li><li>Scheduling &ndash; Manage patient appointments with clinics.</li><li>Communication &ndash; Act as a link between patients and healthcare providers.</li></ul>Job Requirement :<ul><li>O-A levels Fresh or Graduation.</li><li>Proficiency with MS office( particularly MS excel and MS Word).</li><li>Good Written and spoken English Communication with a neutral accent</li><li>Fresh Candidates are encouraged to apply</li></ul>Benefits:<ul><li>Salary PKR 55000 to 65000.</li><li>Attendance Allowance</li><li>5 Days a week ( sat-sun off)</li><li>Medical Insurance( Inpatient-Outpatient)</li><li>Gym Fees Re-imbursement</li><li>Free Pick and drop</li><li>Free Meal</li><li>Annual Bonus</li></ul>You can send your CV to hr@cogzance.com or WhatsApp it at 3102487347, kindly mention the position title in the subject line.Job Type: Full-timePay: Rs55,000.00 - Rs65,000.00 per monthWork Location: In person

Customer Care Representative ( Females -Night shift)

Daraz

<div>
 
 
 About Daraz
 
 
 
 Founded in 2015, Daraz is South Asia&rsquo;s leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalized logistics and payments infrastructure in its markets. Daraz&rsquo; vision is to be a champion of South Asia serving 100 million customers and businesses by 2030.
 
 
 For more information, please visit www.daraz.com.
 
 
 
 
 
 
 Job Summary:
 
 
 
 We are seeking an experienced Pharmacy Consultant to guide and support the launch of our e-pharmacy platform. The ideal candidate will bring in-depth pharmaceutical expertise, compliance knowledge, and industry best practices to help us build a compliant, efficient, and customer-centric online pharmacy business.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Regulatory Compliance:
 
 </li>
 </ul>
 
 Ensure the e-pharmacy complies with all applicable laws, regulations, and standards governing pharmaceutical sales and distribution (e.g., FDA, DEA, local pharmacy laws).
 
 <ul>
 <li>
 
 Licensing &amp; Documentation:
 
 </li>
 </ul>
 
 Assist in obtaining all necessary licenses and permits required for operating an online pharmacy.
 
 <ul>
 <li>
 
 Medication Management:
 
 </li>
 </ul>
 
 Advise on proper storage, handling, and dispensing protocols for medications sold online to maintain safety and efficacy.
 
 <ul>
 <li>
 
 Formulary Development:
 
 </li>
 </ul>
 
 Help develop and manage the e-pharmacy product catalog, including prescription drugs, OTC medicines, and health products.
 
 <ul>
 <li>
 
 Workflow Design:
 
 </li>
 </ul>
 
 Design and review pharmacy operations workflows including prescription verification, order fulfillment, and delivery processes.
 
 <ul>
 <li>
 
 Technology &amp; Systems:
 
 </li>
 </ul>
 
 Collaborate with the IT team to ensure the e-pharmacy platform supports safe prescription validation, patient data security, and seamless pharmacist-patient interaction.
 
 <ul>
 <li>
 
 Training &amp; SOPs:
 
 </li>
 </ul>
 
 Develop and implement standard operating procedures (SOPs) and provide training for pharmacy staff on best practices and regulatory requirements.
 
 <ul>
 <li>
 
 Quality Assurance:
 
 </li>
 </ul>
 
 Monitor quality assurance processes to maintain high standards of pharmaceutical care and customer service.
 
 
 
 Customer Support:
 
 
 
 Provide expert input for customer queries related to medications and prescriptions.
 
 <ul>
 <li>
 
 Market Insight:
 
 </li>
 </ul>
 
 Keep abreast of industry trends, competitor analysis, and emerging technologies in the e-pharmacy space.
 
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Minimum of 5 years of experience in establishing a well-operating retail pharmacy/e-pharmacy or has worked in a pharmaceutical consultant capacity.
 </li>
 <li>
 Experience with e-pharmacy or digital healthcare platforms preferred.
 </li>
 <li>
 Strong knowledge of pharmaceutical laws and regulations.
 </li>
 <li>
 Understanding of logistics and supply chain management in pharmacy.
 </li>
 <li>
 Familiarity with pharmacy management software and e-prescription systems.
 </li>
 <li>
 Knowledge of patient data privacy regulations (HIPAA, GDPR, etc.).
 </li>
 <li>
 Experience in training and process documentation.
 </li>
 <li>
 Analytical mindset and problem-solving skills.
 </li>
 </ul>
 
 
 
 
 
 What we offer:
 
 
 <ul>
 <li>
 International working environment in a start-up setting, and a unique opportunity to learn from the best in e-commerce (Alibaba Group).
 </li>
 <li>
 A platform to learn from Alibaba's world-leading ecosystem.
 </li>
 <li>
 Rigorous training and exposure in team management, leadership, business analytics, and operations.
 </li>
 <li>
 An opportunity to train the next generation of business leaders in the e-commerce industry Competitive salary and incentive package.
 </li>
 </ul>
</div>

Business Development Head - EPharmacy

Gerry's Travel Agency

Position: TRAVEL CONSULTANTLocation: KarachiJob Type: Full-timeRequirements:1. 2-3 years of experience as a Travel Consultant2. Background in aviation or travel industry3. Proficient in ticketing, reservations, and bookings4. Experienced with ticketing software (Sabre, Galileo, Amadeus, airline portals)5. Fluent in EnglishQualification: Bachelor's DegreeResponsibilities:- Manage travel bookings, reservations, and ticketing- Provide exceptional customer service- Utilize ticketing software efficiently- Stay updated on travel industry trendsIf you are ready to take on this exciting challenge and contribute to our success, Apply now!Send your resume at humanresources@gerrys.com.pkJob Type: Full-timeWork Location: In person

Travel Consultant

Midciti Hospital

Midciti Hospital is seeking a highly qualified and experienced Consultant Gynecologist to join our team. The ideal candidate will be a leader in women&rsquo;s healthcare, with strong teaching and administrative experience, as well as a passion for advancing medical education and research. esponsibilities:<ul><li>Provide comprehensive gynecology &amp; obstetrics consultation and patient care</li><li>Lead and supervise postgraduate trainees as an accredited CPSP supervisor</li><li>Contribute to curriculum development, training programs, and academic sessions</li><li>Participate in hospital committees and administrative decision-making</li><li>Conduct and support clinical research, with preference for candidates having scientific publications</li><li>Implement strategies to enhance patient care and departmental growth</li></ul>Eligibility Criteria:<ul><li>FCPS in Gynecology &amp; Obstetrics (mandatory)</li><li>Minimum 5 years of teaching experience &amp; 2 years of administrative experience</li><li>Accredited Supervisor of Gynecology &amp; Obstetrics (CPSP)</li><li>Strong knowledge and experience in medical education</li><li>Research background with publications preferred</li><li>Excellent oral &amp; written communication skills</li><li>Ability to develop and implement strategies effectively</li></ul>Location: Midciti Hospital Gulshan-e-Iqbal Block 17, behind National Stadium Karachi.Apply: Email your CV at: hrm@midcitihospital.com and cc danish.amin@midcitihospital.com or 0304 4109725.Job Type: Full-timeWork Location: In person

Consultant Gynecologist

Explore 872+ Customer care consultant in Karachi this September. Find roles across top companies and apply now to boost your career.

872 customer care consultant jobs IN Karachi

Customer Care Specialist

Customer Care Specialist

Customer Care Representative ( Females -Night shift)

Customer Care Representative ( Females -Night shift)

Business Development Head - EPharmacy

Travel Consultant

Consultant Gynecologist