sales executive

customer operations lead

telesales executive

associate customer services

call center agent

customer care executive

Al Abdulghani Motors

<p></p><div><div><div><div><div><b>Date: </b>Dec 30, 2025
</div></div></div></div><div><div><div><div><b>Location:
</b>Doha
</div></div></div></div><div><div><div><div><b>Company: </b>Al Abdulghani Motors
</div></div></div></div><div><div><div><div><b>Job Requisition ID: </b>1088
</div></div></div></div><div><div><div><div><div><div><div><div><b>Job Purpose</b></div>
</div><div><div>
The Customer Care Executive is responsible for addressing customer complaints across multiple channels. The role involves investigating issues, coordinating with relevant internal departments for resolution, and timely communication with customers. Additionally, the position includes following up on low-score survey responses to recover customer satisfaction and contribute to process improvement. The Customer Care Executive plays a key role in enhancing customer experience and supporting the organization&rsquo;s commitment to service excellence.</div></div></div><div><div><div><b>
Principal Accountabilities</b></div>
</div><div><div>
1. Complaint Handling</div>
<div>
Receive and manage customer complaints through various channels, including phone, email, chat, and social media.</div>
<div>
Investigate issues thoroughly and coordinate with relevant departments (Service, Sales, Parts, etc.) to ensure timely resolution.</div>
<div>
Maintain professional, empathetic, and solution-oriented communication with customers throughout the complaint process.</div>
<div>
2. Survey Follow-up &amp; Service Recovery</div>
<div>
Contact customers who provided low survey scores to understand the reason for dissatisfaction.</div>
<div>
Take corrective action or escalate cases to ensure recovery and improvement of customerexperience.</div>
<div>
Document all feedback and follow-up outcomes accurately in the CRM or complaintmanagement system.</div>
<div>
3. Documentation &amp; Reporting</div>
<div>
Log all customer interactions, complaints, and recovery actions in the system with complete and accurate details.</div>
<div>
Assist in preparing reports on complaint trends, survey results, and recovery performance.</div>
<div>
4. Coordination &amp; Communication</div>
<div>
Collaborate with internal departments to resolve customer concerns effectively and within agreed service levels.</div>
<div>
Ensure regular updates are provided to customers on the progress of their complaints or cases.</div>
<div>
5. Continuous Improvement &amp; Customer Experience</div>
<div>
Contribute ideas and feedback to improve complaint handling and recovery processes.</div>
<div>
Demonstrate a customer-first attitude and maintain a high level of professionalism in all interactions.</div></div></div><div><div><div><b>
Required Qualifications</b></div>
</div><div><ul><li>Diploma/Bachelor Degree in a relevant field of study</li>
<li>3+ years of experience out of which at least 1 year needs to be within Customer Care</li>
<li>Vehicles Technical knowledge is an advantage</li>
<li>Excellent customer handling / soft skills</li></ul></div></div></div></div></div></div></div></div><p></p>

Customer Care Executive

Dakkaken Group

<p><b>We Are Hiring: Customer Service Executive (Female)</b></p><p><b>Job Type:</b> Full-time / Contract<br/><b>Location:</b> Qatar</p><p><b>Job Description</b></p><p>We are seeking a polite, confident, and customer-focused <b>Female Customer Service Executive</b> to join our team. The ideal candidate must be <b>fluent in Arabic</b>, possess strong communication skills, and be able to deliver excellent customer support while maintaining a positive company image.</p><p><b>Key Responsibilities</b></p><ul><li>Handle customer inquiries via phone, WhatsApp, email, and in person</li><li>Communicate clearly and professionally with customers in <b>Arabic and English</b></li><li>Assist customers with service requests, complaints, and follow-ups</li><li>Provide accurate information about company products and services</li><li>Maintain customer records and update systems regularly</li><li>Coordinate with internal departments to resolve customer issues</li><li>Ensure high levels of customer satisfaction</li><li>Represent the company professionally at all times</li></ul><p><b>Requirements</b></p><ul><li><b>Female candidates only</b></li><li><b>Fluent in Arabic (spoken &amp; written) &ndash; Mandatory</b></li><li>Good command of English</li><li>Previous experience in customer service or customer care preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to multitask and work under pressure</li><li>Basic computer knowledge (MS Office, CRM systems)</li><li>Professional attitude and appearance</li></ul><p>Job Type: Full-time</p><p>Pay: QAR3,000.00 - QAR3,500.00 per month</p>

Customer Service Executive (Female)

Commercial Bank

<div>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 Provide excellent customer service by handling all inbound interactions in a professional manner and resolving queries and complaints to the satisfaction of the customers.
 <br/>
 <br/>
 <strong>
  <strong>
   Key Accountabilities
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Contribute to ensure call centre accessibility and SLA by adherence to the shifting and schedule assigned and answer calls timely.
  </li>
  <li>
   Ensure each inbound interaction (calls or non-calls) are handled in an accurate &amp; professional manner as per guidelines and procedures to ensure customer satisfaction and mitigate risk.
  </li>
  <li>
   Handle queries and complaints to ensure quality of resolution within TAT.
  </li>
  <li>
   Perform cross sell, digital migration or other initiatives as required by Contact Centre management.
  </li>
  <li>
   Seek and promote feedback from customers via CSAT or survey for quality improvements.
  </li>
  <li>
   Immediately escalate potential risk issues or customer dissatisfaction to Team Leaders.
  </li>
  <li>
   Follow and abide the rules and regulations of the bank, CBIS and internal Contact Centre.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Other Accountabilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Providing accurate and complete information to customers
  </li>
  <li>
   Prepare and pass on in a timely manner all documentation relevant to the call for action by the unit/concerned department.
  </li>
  <li>
   For Sadara or Private Banking customers, escalate customer challenges to RMs immediately for notification and resolution.
  </li>
  <li>
   Participate in training or development activities to improve own skills and knowledge.
  </li>
  <li>
   Highlight potential process improvements to Team Leaders.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education
  <br/>
  <br/>
 </strong>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelors Degree in business or equivalent.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Prior Experience in related servicing role will not be required but will be an advantage.
  </li>
 </ul>
</div>


Associate, CET

Peak Performance Advisors (OPS) PVTLTD

<p><b>Job Title: Showroom Sales Executive &ndash; Beauty &amp; Salon Products (Female)</b></p><p><b>Location:</b> Qatar<br/><b>Salary:</b> QAR 3,000 &ndash; 4,000 per month<br/><b>Industry:</b> Beauty &bull; Salon &bull; Hair &bull; Nails<br/><b>Experience:</b> 1&ndash;3 years (preferred)<br/><b>Gender:</b> Female<br/><b>Languages:</b> English (Arabic is an added advantage)</p><p><b>About the Role</b></p><p>We are seeking a confident, well-groomed, and customer-focused <b>Showroom Sales Executive</b> to join our beauty and salon product division. This role is ideal for someone who is passionate about the beauty industry and enjoys interacting with clients, showcasing products, and helping salon professionals make the right purchase decisions.</p><p>If you have experience in salon, hair, beauty, or nail products&mdash;or a strong passion for the field&mdash;this is an excellent opportunity to grow your career in a reputable and fast-growing beauty supply environment.</p><p><b>Key Responsibilities</b></p><ul><li>Greet customers warmly and understand their salon or beauty product requirements.</li><li>Demonstrate, recommend, and promote a wide range of beauty, hair, and nail products.</li><li>Assist customers in selecting the best products based on their needs and preferences.</li><li>Maintain attractive product displays and ensure proper stock levels.</li><li>Drive showroom sales and work toward monthly targets.</li><li>Handle customer inquiries and offer accurate product information.</li><li>Manage billing, invoicing, and basic cash handling.</li><li>Coordinate with warehouse and sales teams for smooth order processing.</li></ul><p><b>Required Skills &amp; Qualifications</b></p><ul><li>Female candidate with a pleasant personality and professional appearance.</li><li>Experience in beauty, hair, salon, or nail product sales (preferred).</li><li>Strong communication skills; fluency in English is required (Arabic is a plus).</li><li>Good understanding of beauty and personal care products.</li><li>Customer-oriented, confident, and motivated to achieve sales goals.</li><li>Comfortable working in an active showroom environment with walk-in customers.</li></ul><p><b>What We Offer</b></p><ul><li><b>Attractive Salary:</b> QAR 3,000 &ndash; 4,000 per month</li><li><b>Sales Incentives</b></li><li><b>Career Growth Opportunities</b> within the beauty and salon industry</li></ul><p>Job Type: Full-time</p><p>Pay: QAR3,000.00 - QAR4,000.00 per month</p>

Showroom Sales Executive – Beauty & Salon Products (Female)

Allied Enterprises

<p><b>Job Opportunity: Female Telesales Executive</b></p><p>We are looking for a <b>female Telesales Executive</b> to join our dynamic team. The ideal candidate should be confident, motivated, and have excellent communication skills.</p><p><b>Position:</b> Telesales Executive<br/><b>Gender:</b> Female</p><p><b>Key Responsibilities:</b></p><ul><li>Make outbound calls to potential customers</li><li>Promote company products and services</li><li>Maintain customer databases</li><li>Meet daily and monthly sales targets</li><li>Provide excellent customer service</li></ul><p><b>Requirements:</b></p><ul><li>Previous telesales or customer service experience preferred</li><li>Strong communication and negotiation skills</li><li>Positive attitude and willingness to learn</li><li>Ability to work under pressure and meet targets</li></ul><p><b>How to Apply:</b><br/>Interested candidates may send their CV to <b>HR@alliedeprs.com</b> or WhatsApp <b>3108</b>8<b>803</b>.</p><p>Job Type: Full-time</p>

Telesales

Al Majed Group

<p>We are seeking a <b>smart, customer-focused Jewelry Sales Executive</b> to join our showroom team. The ideal candidate will have experience in jewellery sales, a passion for customer service, and the ability to achieve sales goals while building lasting customer relationships.</p><p>Key Responsibilities</p><ul><li>Welcome customers and provide knowledgeable, friendly assistance</li><li>Guide customers in selecting jewellery that suits their needs and preferences</li><li>Achieve and exceed monthly sales targets</li><li>Maintain attractive product displays and showroom standards</li><li>Handle billing, POS transactions, and basic sales documentation</li><li>Build long-term customer relationships and ensure high customer satisfaction</li><li>Follow company policies, security, and loss-prevention procedures</li></ul><p>Requirements</p><ul><li>Previous experience as a Jewelry Sales Executive or Sales Associate</li><li>Excellent communication and interpersonal skills</li><li>Good knowledge of gold, diamonds, gemstones, and jewellery pricing</li><li>Ability to work flexible shifts, including weekends</li><li>Well-groomed, professional, and customer-service oriented</li></ul><p>Added Advantage</p><ul><li>Experience in luxury or retail sales</li><li>Ability to communicate in Arabic and English</li><li>Jewellery-related certification or formal training</li></ul><p><b>Job Type:</b> Full-time</p><p>Job Type: Full-time</p>

Jewellery Sales Executive

Kempinski Hotels

<div>
 <p>
  <strong>
   Application Deadline:
  </strong>
  31 December 2025
 </p>
 <p>
  <strong>
   Department:
  </strong>
  Kitchen
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Qatar - Doha
 </p>
 <p>
  <strong>
   Compensation:
  </strong>
  ر.ق0 / month
  <br/>
  <br/>
 </p>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Plan, organise, control and direct the work of employees responsible for the preparation and presentation of a broad array of cakes, pastries, desserts, petits fours and breads which meet customer expectations.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 ● Supervise all employees in the Pastry/Bakery kitchen.
 <br/>
 <br/>
 ● Create new pastry and dessert menus for all restaurant outlets and banquets, conduct tastings and presentations with photos and costing.
 <br/>
 <br/>
 ● Establish culinary standards specific for Pastry/Bakery which meet the need of the target market.
 <br/>
 <br/>
 ● Develop and maintain up-dated operations manuals for all food production and Stewarding sections and make recipes and maintain up-dated and accurate costing of all Pastry dishes prepared and sold in the Food and Beverage operation.
 <br/>
 <br/>
 ● Supervise the Pastry kitchen staff in the preparation and presentation of all food items in accordance with the hotel&rsquo;s food and beverage standards and standardised menu guidelines.
 <br/>
 <br/>
 ● Oversee all matters related to food purchasing for pastry and bakery.
 <br/>
 <br/>
 ● Check food preparation, individual costs, quality, quantity inventories and portion control on a daily basis.
 <br/>
 <br/>
 ● Liaise with the Chief Steward in order to ensure high standards of cleanliness are maintained in all areas of the Pastry/Bakery kitchen, such as machinery and small kitchen equipment.
 <br/>
 <br/>
 ● Maintain a hygienic kitchen and personal hygiene.
 <br/>
 <br/>
 ● Work with Executive Chef and Director of People Services to ensure the departmental performance of staff is productive and assist in planning for future staffing needs.
 <br/>
 <br/>
 ● Ensure training needs analysis of Kitchen staff is carried out and training programmes are designed and implemented to meet needs.
 <br/>
 <br/>
 ● Provide input for probation and formal performance appraisal discussions in line with company guidelines.
 <br/>
 <br/>
 ● Coach, counsel and discipline staff, providing constructive feedback to enhance performance.
 <br/>
 <br/>
 ● Work with Executive Chef in the preparation and management of the department&rsquo;s budget.
 <br/>
 <br/>
 ● Assist in co-ordinating the preparation of the departmental annual budget.
 <br/>
 <br/>
 ● Control and monitor departmental costs on an ongoing basis to ensure performance against budget.
 <br/>
 <br/>
 ● Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures.
 <br/>
 <br/>
 ● Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
 <br/>
 <br/>
 ● Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
 <br/>
 <br/>
 ● Log security incidents and accidents in accordance with hotel requirements.
 <br/>
 <br/>
 ● Implement and practice HACCP.
 <br/>
 <br/>
 ● Demonstrate Awareness of OH&amp;S policies and procedures and ensure all procedures are conducted safely and within OH&amp;S guidelines and ensure your direct reports do the same.
 <br/>
 <br/>
 Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
</div>


Executive Pastry Chef

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