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customer care representative associate

FedEx

<div>Customer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue Resolution 
 
Few positions are based out of New Delhi and hence we are inviting applications from Delhi based Candidates. Candidates with prior customer service experience will be preferred. 
Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. 
Interpersonal Skills;Written &amp; Verbal Communication Skills;Team Working Skills;Microsoft Office &amp; PC Skills;Problem Solving Skills 
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.<h2 class="jobSectionHeader">
Our Company</h2>
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World&rsquo;s Most Admired Companies by &quot;Fortune&quot; magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.<h2 class="jobSectionHeader">
Our Philosophy</h2>
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.<h2 class="jobSectionHeader">
Our Culture</h2>
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970&rsquo;s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today&rsquo;s global marketplace.</div>

Customer Care Representative-Associate

Grundfos Pumps

<div>Are you ready to pump up your career? 
At Grundfos, we believe in creating solutions that help shape a better world. Our purpose-driven approach combines innovation, sustainability, and collaboration to deliver exceptional value to our customers and communities. Now, we&rsquo;re looking for an Associate Sales Engineer to join our Industry team in Saudi Arabia and help us make a difference.
This role reports to the Head of Sales MENA &ndash; Industry, and we will need someone on the ground in Jeddah, Saudi Arabia. 
What you&rsquo;ll do:
As our new Associate Sales Engineer, you will:<ul><li>
Drive sales growth within your designated area by developing new opportunities and nurturing existing relationships</li><li>
Introduce innovative Grundfos solutions to customers and explain their benefits.</li><li>
Build strong stakeholder relationships and ensure customer satisfaction to foster loyalty.</li><li>
Monitor and report on pipeline, order intake, profitability, and debt collection.</li><li>
Share market insights and collaborate with colleagues to strengthen our business results.</li><li>
Conduct customer training sessions to raise awareness of our offerings.</li></ul> 
Your background:<ul><li>
A Bachelor&rsquo;s degree in business or engineering.</li><li>
Minimum 2 years of relevant experience in sales within a large international company.</li><li>
Strong communication and networking skills with the ability to influence and build trust.</li><li>
Technical expertise and business acumen, with a passion for customer-centric solutions.</li><li>
Proficiency in English (additional regional languages are a plus).</li><li>
Willingness to travel frequently within the region.</li></ul> 
Why Grundfos?
At Grundfos, we celebrate diversity and believe in equitable opportunities for all. You&rsquo;ll join a global team of pioneers who care deeply about sustainability, innovation, and each other. We offer flexibility, development opportunities, and a workplace where you can bring your whole self to work 
Do you want to learn more? 
 
Don&rsquo;t just go with the flow&mdash;be the flow. Apply now and help us shape the future of water solutions in Saudi Arabia.
To dig deeper into the Grundfos universe, follow us on LinkedIn or Youtube, and to get to know some of your future colleagues and why they love working at Grundfos, check out Meet our people 
We look forward to hearing from you.</div>

Associate Sales Engineer, IND - Saudi Arabia

Rgheeb

<div>Rgheeb is excited to invite applications for the position of Retail Sales Representative. In this role, you will be the face of our company, directly engaging with customers in our retail environment to provide exceptional service and drive product sales. You will be responsible for assisting customers, answering inquiries about our products, and promoting special offers. The ideal candidate will have a passion for retail, strong interpersonal skills, and a proactive approach to sales. At Rgheeb, we believe in creating a welcoming atmosphere that enhances the customer experience, and we&rsquo;re looking for someone who can embody that spirit! 
Responsibilities<ul>
<li>Engage with customers to understand their needs and provide tailored product recommendations.</li>
<li>Assist customers with inquiries, product selections, and the checkout process.</li>
<li>Maintain a clean and organized sales floor, ensuring product displays are appealing and stocked.</li>
<li>Promote and upsell product promotions and special offers to increase sales.</li>
<li>Handle customer returns and exchanges in a professional manner.</li>
<li>Collaborate with team members to achieve sales targets and improve customer satisfaction.</li>
<li>Stay informed about product features, pricing, and promotional campaigns.</li> 
</ul> 
 
Requirements 
<ul>
<li>Previous experience as a Retail Sales Representative or in a customer service role is preferred.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Ability to work in a fast-paced retail environment.</li>
<li>Sales-oriented with a focus on providing an exceptional customer experience.</li>
<li>Basic math skills for handling transactions accurately.</li>
<li>Flexibility to work varying shifts, including evenings and weekends.</li>
<li>High school diploma or equivalent; further education in a related field is a plus.</li> 
</ul> 
 
Benefits</div>

Field Sales Representative

Medtronic

<div>At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You&rsquo;ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
<h1 class="jobSectionHeader">A Day in the Life
</h1>Would you like to work for a rapidly growing international healthcare company? Do you consider you have the right experience for Sales Representative? If yes, then send us your resume and enter the recruitment process right away!
 
 
We would like to offer you the position of Sales Representative. The Sales Representative will report to Sales Manager and will support the sales team within an assigned territory with product sales, market development, equipment installations, training, troubleshooting and maintenance, demo inventory setup and customer in-service.
Responsibilities may include the following and other duties may be assigned:
<ul><li>Promote and sell Medtronic's products and services within an assigned geographic area and /or specific customer accounts to meet or exceed sales targets.
</li><li>Develop, build, and strengthen long-term relationships with stakeholders including distributors and healthcare professionals.
</li><li>Pursue leads, assess needs and provide product services to maximize the benefits derived from Medtronic's products and/or services.
</li><li>Promote and establish education of the company's products and/or services.
</li><li>Conduct market research including customers and competitors&rsquo; activities.
</li><li>Implement market development plans/strategies and changes as needed.
</li><li>Communicate customer feedback on new products and/or modifications to existing products or applications to internal stakeholders including R&amp;D (Research and Development), Operations and Marketing.
</li><li>Find different and innovative solutions in-line with market dynamics through Conducting hybrid interaction models including virtual and/or physical communications to accommodate Healthcare professionals (HCPs) and market needs.
</li></ul>Required Knowledge and Experience:
<ul><li>Bachelor&rsquo;s degree required.
</li><li>Excellent written and verbal English communication skills
</li><li>3 years of prior clinical or medical sales Experience
</li><li>Cath lab knowledge
</li><li>Ability to travel by weekly
</li></ul>The ideal candidate will have a strong biomedical background, with a solid understanding of healthcare or medical technologies. They must demonstrate excellent communication and interpersonal skills, with the ability to convey complex information clearly and build strong relationships across diverse teams and stakeholders. A professional presentation style and strong executive presence are essential, as the role requires frequent interaction with internal leadership, clients, and external partners.
Physical Job Requirements
 
 
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
<h1 class="jobSectionHeader">Benefits &amp; Compensation
</h1>Medtronic offers a competitive Salary and flexible Benefits Package
 
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. 
 
<h1 class="jobSectionHeader">About Medtronic
</h1>We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
 
Our Mission &mdash; to alleviate pain, restore health, and extend life &mdash; unites a global team of 95,000+ passionate people.
 
We are engineers at heart&mdash; putting ambitious ideas to work to generate real solutions for real people. From the R&amp;D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.</div>

Sales Representative

Antal

Associate Business Manager-JeddahOne of our clients, a global leader in business management solutions is looking for Associate Business manager who will be responsible for owning and achieving the business goals and objectives by creating and nurturing the Certified Partner ecosystem. Being a part of the Customer Centric organization, a ABM should be able to help the assigned Certified Partners to create long-term and short-term Business Plans and identify key initiatives for the defined period which are going to impact and increase customer satisfaction, directly or indirectly. This includes what the partner aspires for and what should be the key focus areas of activities that will take the Certified Partner reach the aspiration within the set timeline.Location: JeddahRelevant Years of Experience: 2 &ndash; 7 Years Education: Bachelor's degreeNotice Period: Immediate joiners or a maximum one-month notice period.Key requirements <ul><li>IT hardware distribution /partner management exposure.</li><li>Excellent verbal and written communication skills, good selling, and negotiation skills.</li><li>Experience in Partner management.</li><li>Experience in proactive lead generation techniques.</li><li>Accounting knowledge &amp; MS &ndash; Office skills.</li><li>Fair understanding of B2B purchasing behavior and SME Operations.</li><li>Good understanding of the organizations policies and processes related to customer and partner.</li></ul>Key responsibilities <ul><li>Identify, recruit, and establish high potential partners for the company and work with them closely to establish them as preferred selling product with them.</li><li>Ensure delightful customer experience.</li><li>Knowledge transfer and Implementation of organizational programs and policies with partners.</li><li>Plan lead generation activities/events with partners to acquire new customers.</li><li>Establish a periodic review cadence with partners.</li><li>Ensure complete understanding of partners business operations, profile of customers etc.</li><li>Publish work related updates to all the stake holders.</li><li>Keep track and information about competitors and their activities in the market.</li><li>Knowledge about the market trends and market dynamics in the operating segment.</li><li>Should be willing to travel to outskirts markets beyond the work location.</li></ul>Note: We thank all applicants for their interest however, only those candidates who are shortlisted will be contacted.Job Type: Full-timePay: ﷼8,000.00 - ﷼12,000.00 per month

ERP / Accounting Software Channel Sales Executive

Associate Business Manager (Partner Sales/ Customer Success) -JeddahOne of our clients, a global leader in business management solutions, empowers over 2.5 million organizations across 100+ countries to streamline their operations. Their culture celebrates bold innovation, genuine customer partnership, and continuous mastery&mdash;offering professionals the platform to shape meaningful outcomes for businesses and communities worldwide. They are now seeking an Associate Business Manager (Partner Sales/Customer Success) to accelerate their partner ecosystem and deepen customer engagement.Location: JeddahRelevant Years of Experience:6-8 yearsEducation:Bachelors degreeNotice Period: Immediate joiners or a maximum one-month notice period.Applicants are requested to apply with their updated resumes and then click the following link to update their details to speed up the process of recruitment.https://www.arbetecareers.com/Candidate-PortalRole OverviewIn this role, you will enable new partners to successfully integrate and thrive within established operational frameworks. You will onboard 3&ndash;4 partners monthly, supporting their talent acquisition, training, and early customer wins through joint closure meetings. By guiding partners through lead generation, strategic positioning, and at least four assisted deal closures, you will build their capability and confidence until they scale independently. Once mature, partners transition to Sales teams for sustained growth. Additionally, you will lead deep customer engagement initiatives&mdash;mapping business requirements to product capabilities, expanding adoption, and cultivating relationships that drive advocacy and organic referrals. Success includes documenting compelling customer success stories that capture business challenges, solution impact, and customer validation.Experience You Should Bring<ul><li>Experience in proactive lead generation techniques.</li><li>Accounting knowledge &amp; MS &ndash; Office skills. Accounting knowledge &amp; MS &ndash; Office skills.</li><li>Fair understanding of B2B purchasing behavior and SME Operations.</li><li>Experience in customer engagement to deliver smarter and simpler solutions tailored to MSME business needs.</li><li>Ability to manage multiple internal and external stakeholders with strong interpersonal skills and effective objection- handling capability.</li><li>Demonstrated ability to manage multiple projects while ensuring quality, timelines, and effective stakeholder coordination.</li><li>Excellent verbal and written communication skills</li></ul>Responsibilities<ul><li>Enable 3 to 4 partners a month to understand company ways of working and processes.</li><li>Support partners in hiring and onboarding and training required resources.</li><li>Participate in joint closure meetings with partners and customers to help them get success early.</li><li>Ensure partners invest further to operate independently and at scale.</li><li>Support partners in lead generation and market positioning activities.</li><li>Assist partners in at least 4 closures to build capability and confidence till they can work independently.</li><li>Transition capable partners to Sales teams for ongoing growth.</li><li>Lead deep customer engagement initiatives every month</li><li>Engage with customers through interactions along with partner resources to ensure visible value of the company for the</li></ul>customers business.<ul><li>Understand customer business context and map customer requirements to relevant organization features to expand adoption.</li><li>Build strong customer relationships that lead to organic referrals and long-term advocacy.</li><li>Document customer success stories capturing business context, before-and-after scenarios, and customer response</li></ul>to delivered value.Note: We thank all applicants for their interest however, only those candidates who are shortlisted will be contacted.Job Type: Full-timePay: ﷼8,000.00 - ﷼12,000.00 per month

ERP / Accounting Software Partner Sales & Customer Success Manager

Associate Business Manager (Influencer Sales) -JeddahOne of our clients, a pioneer in business management software trusted by over 2.5 million businesses across 100+ countries, is seeking an Associate Business Manager (Influencer Sales) to join their team. Their journey is rooted in innovation, guided by deep empathy for customers, and driven by a commitment to excellence. With a legacy of trust and a future fueled by technology, they are shaping the way businesses manage accounting, inventory, compliance, and much more.Role overviewIn this role, you will be responsible for developing and nurturing a focused Influencer ecosystem that drives customer trust and business growth. As part of a Customer-Centric organization, the Influencer Relationship Manager will identify and onboard credible influencers, understand their aspirations, and build long-term relationships through consistent and meaningful engagement so that advocacy emerges naturally. The role also involves enabling high-quality, referral-led acquisition by ensuring influencer recommendations translate into customers with strong product adoption. Success will be measured through the strength and consistency of advocacy, quality of referrals generated, and overall contribution to sustainable growth.Location: Dammam/ Jeddah/ RiyadhYears of Experience: 6-8 YearsEducation: Bachelors DegreeNotice Period: Immediate joiners or a maximum one-month notice period.Experience You Should Bring<ul><li>Experience in proactive lead generation techniques.</li><li>Accounting knowledge &amp; MS &ndash; Office skills.</li><li>Fair understanding of B2B purchasing behavior and SME Operations.</li><li>Experience in customer engagement to deliver smarter and simpler solutions tailored to SME business needs.</li><li>Ability to manage multiple internal and external stakeholders with strong interpersonal skills and effective objection-</li><li>handling capability.</li><li>Demonstrated ability to manage multiple projects while ensuring quality, timelines, and effective stakeholder</li></ul>coordination.<ul><li>Excellent verbal and written communication skills.Key responsibilities </li></ul><ul><li>Identify and on board a focused group of influencers who advocate the client owing to the value they see in the product</li><li>Build and maintain long-term, trust-based relationships with influencers.</li><li>Focus on ~30 influencers per year so that influencers speak positively about the company without being prompted.</li><li>Strengthening influencer trust and advocacy through personal, consistent and meaningful engagement and experience.</li><li>Enable influencer advocacy that results in high-quality referrals for the company.</li><li>Ensure influencer referrals translate into quality customers with strong product adaptation.</li><li>Contribute to top-line growth through depth-driven, referral-led customer acquisition.</li><li>Measure impact through quality of leads, strength of advocacy, and consistency of referrals.</li></ul>Note: We thank all applicants for their interest however, only those candidates who are shortlisted will be contacted.Job Type: Full-timePay: ﷼8,000.00 - ﷼12,000.00 per month

ERP / Accounting Software Business Development Manager – Channel & Influencer Network

Explore 169+ Customer care representative associate in Jeddah this March. Find roles across top companies and apply now to boost your career.