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customer assistance representative full time Jobs in Seattle

customer care representative/dispatcher Jobs in Seattle

customer care representative/dispatcher

retail customer service associate Jobs in Seattle

retail customer service associate

work from home travel customer service representative Jobs in Seattle

customer care representative dispatcher

Pacific Office Automation

<div>Pacific Office Automation (POA) is the largest independently owned office technology dealer in the United States. Since 1976, we&rsquo;ve expanded to 30+ branches across 11 western states&mdash;including Oregon, Washington, California, Arizona, New Mexico, Nevada, Utah, Idaho, Colorado, Texas, and Hawaii.
We partner with leading manufacturers like Canon, Konica Minolta, Sharp, HP, Ricoh, and Lexmark, delivering cutting-edge business solutions with unbeatable customer service.
At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.
Position
We are seeking an entry-level Customer Care Representative/Dispatcher for our office in Seattle, WA. Our ideal candidate will be detail-oriented, have experience with problem-solving, and will have excellent telephone and customer service skills.
Essential Job Duties
<ul><li>Answer incoming support calls</li>
<li>Create support tickets on behalf of customers</li>
<li>Identify and escalate issues to Helpdesk</li>
<li>Document all call information according to standard operating procedures</li>
<li>Use basic computer applications</li>
<li>Communicate with customers, technicians, and salespeople</li>
<li>Schedule service calls</li>
<li>Meet monthly service goals</li>
<li>Recognize, document, and alert the management team of trends in customer calls</li>
<li>Route calls to appropriate resources</li>
</ul>
Qualifications
<ul><li>No experience necessary- will train the right candidate!</li>
<li>Experience using IT ticketing support systems.</li>
<li>Experience using Unified Communications for business solutions (Call Handling)</li>
<li>Strong phone and verbal communication skills along with active listening</li>
<li>Proven ability to multi-task and work in fast-paced environments</li>
<li>High attention to detail and strong organizational skills</li>
<li>Experience with Microsoft Word and Excel</li>
<li>Bi-lingual is a plus</li>
</ul>
Benefits
<ul><li>$21.30-24/HR</li>
<li>Advancement and growth into leadership roles</li>
<li>Team-player environment</li>
<li>Medical/Dental/Vision/Life insurance plans</li>
<li>Matched 401k</li>
<li>PTO, Vacation, Sick Leave</li>
<li>FSA/HSA programs</li>
</ul>
Our Commitment to Diversity and Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees&rsquo; differences because we know that diversity makes us stronger.
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#ZR</div>

Customer Care Representative/Dispatcher

Infab

Medical Sales RepresentativeINFAB Corporation is an innovative medical device company that has been an innovator and leader in the radiation protection industry since inception in 1981. INFAB manufactures and sells an extensive product line including Radiation Protection, Patient Protection, Radiation Aprons, Lead,Composite, Non-Lead Aprons, Cassette Covers, Positioning Foam, Lead Glass, Gloves, Curtains, glasses, Head, Thyroid and Eye Protection, Apron Racks, X-Ray Barriers, and Customized Barriers &amp;Aprons.Sales Representative Job Summary:We are looking for a results-driven Sales Representative to actively seek out and engage customer prospects to introduce our company products and close sales.Sales Representative responsibilities include:<ul><li>Present, promote and represent the INFAB products and brand with professionalism and knowledge to existing and prospective customers</li><li>Grow business with both new and established accounts within your designated territory</li><li>Generate leads through cold calling and prospecting to establish new business</li><li>Maintaining positive business relationships to ensure future sales</li><li>Educating physicians and clinicians</li><li>Identifying opportunities to increase sales</li><li>Exceptional customer service skills</li><li>Analyze the territory and market potential</li><li>Provide complete and appropriate solutions for every customer to boost top-line revenue growth, customer acquisition levels and profitability</li></ul>Requirements:<ul><li>Demonstrated and documented sales success (B2B or Hospital experience preferred)</li><li>Strong Communication &amp; Presentation skills</li><li>Excellent Analytical, Negotiation &amp; Organizational skills</li><li>Ability to travel within territory</li><li>Demonstrate the ability to prospect and develop/understand customer needs</li><li>Ability to sell effectively and professionally</li><li>Self-motivated and strong work ethic to achieve sales goals</li></ul>Offering:<ul><li>Salary plus Bonus</li><li>Car Allowance</li><li>Internet and Cell Phone Stipend</li><li>Health Insurance</li><li>401k</li><li>Vacation, Holiday and PTO</li><li>Opportunity for Advancement</li></ul>Application Deadline: 11/27/2021Job Type: Full-timePay: From $125,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Travel reimbursement</li><li>Vision insurance</li></ul>Work Location: On the road

Medical Sales Representative

Aurelian

<div><h1 class="jobSectionHeader">About Aurelian
</h1>Aurelian automates non-emergency calls for 9-1-1 centers. We do this through an AI-powered operator that routes, triages, and resolves calls without the need for human intervention. By doing this, we let 9-1-1 dispatchers focus their time and energy where it&rsquo;s needed most: actual emergencies.
Nationwide, the average emergency communications center (ECC) is 30% understaffed. Staffing shortages have lead to call-taker burnout and attrition, which is exacerbating the problem even more. Post COVID, wait times for 9-1-1 calls have reached a boiling point; imagine, in the most stressful situation of your life, waiting on hold for over a minute.
But what&rsquo;s most shocking is 60-80% of the calls 9-1-1 operators take aren&rsquo;t even emergencies. They&rsquo;re administrative calls that have been punted to ECCs: noise complaints, lost dogs, paying parking tickets, etc. Our conversational AI answers these administrative calls, reducing hold times, and freeing up human operators to deal with emergent situations.
Aurelian is currently live in centers across the country, and answers thousands of non-emergency calls every day. We are hiring people to help us continue to scale and make real positive impact on public safety infrastructure in the US.<h1 class="jobSectionHeader">
Why Join Us</h1>
We're hiring a Senior Product Engineer to own product outcomes end-to-end. We don't have product managers at Aurelian &mdash; our engineers talk to customers, decide what to build, and ship it.
This role is for someone who is as excited about why we're building something as how. You'll write code every week, but the thing that makes you exceptional is your ability to deeply understand a problem, make smart product decisions, and own the outcome.<h2 class="jobSectionHeader">
What You&rsquo;ll Be Doing</h2><ul><li>
Own product outcomes, not just features: You won't be handed a spec. You'll talk to customers, identify the highest-leverage problems, figure out what to build, and build it.</li><li>
Be the PM for your area: You'll define the roadmap, make prioritization tradeoffs, and communicate progress across the company.</li><li>
Ship fast and iterate: Build and ship features across our platform &mdash; from AI call handling, to dispatcher-facing tools, to analytics and integrations. Get things into customers' hands, learn, and iterate.</li><li>
Work directly with customers: Our users are 9-1-1 dispatchers and PSAP administrators. You'll visit dispatch centers, watch how they use the product, and use that context to drive what you build next.</li></ul><h2 class="jobSectionHeader">
Who We&rsquo;re Looking For</h2><ul><li>
Product thinker first, engineer second: You've owned products or features end-to-end &mdash; not just built what someone else decided. You think in terms of user problems and outcomes, not just technical solutions.</li><li>
Comfortable across the stack: 4+ years of software engineering experience. You can build what needs building &mdash; frontend, backend, or both. You don't need to be the deepest technical expert on the team, but you're a capable, confident engineer.</li><li>
High ownership: You see a problem, figure out the right thing to build, and drive it to completion. You take responsibility for outcomes, not just your code.</li><li>
Customer empathy: You genuinely like understanding how people use software. You're energized by customer conversations, not drained by them.</li></ul>
To learn more about what it's like to work at Aurelian, visit our About Us page and follow us on LinkedIn to stay up to date!
We encourage you to apply even if you don&rsquo;t meet every qualification listed above. We believe exceptional people come from many different backgrounds, and we&rsquo;d rather connect with you than miss the opportunity. 
Come do the best work of your life and join us in shaping the future of critical technology that truly matters.<h3 class="jobSectionHeader">
For Full-Time roles, Aurelian offers a variety of benefits, including:</h3><ul><li>
Comprehensive Medical, Dental, Vision &amp; Life insurance</li><li>
401(k)</li><li>
Unlimited PTO</li><li>
Company-wide offsites
</li><li>Equipment stipend
</li><li>Relocation assistance</li><li>
Daily delivered lunches (on us)</li><li>
Office in Seattle
</li><li>Start-up Equity
</li></ul>Compensation Range: $150K - $200K</div>

Senior Product Engineer

<div>Sales Development Representative (Entry-Level)
Seattle, WA | Full-Time | Onsite | W-2 Employee 
Ignite Your Sales Career with the Nation&rsquo;s Leading Tech Dealer
Launch your career in tech sales with hands-on training and a team that invests in your growth. No sales experience? No problem&mdash;we&rsquo;ll teach you everything you need to succeed.
Pacific Office Automation (POA) is the largest independently owned office technology dealer in the United States. Since 1976, we&rsquo;ve expanded to 30+ branches across 11 western states&mdash;including Oregon, Washington, California, Arizona, New Mexico, Nevada, Utah, Idaho, Colorado, Texas, and Hawaii.
We partner with leading manufacturers like Canon, Konica Minolta, Sharp, HP, Ricoh, and Lexmark, delivering cutting-edge business solutions with unbeatable customer service.
At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.
About the Role
We&rsquo;re hiring an entry-level Sales Development Representative in Seattle, WA to join our fast-paced, performance-driven sales team. Whether you&rsquo;re a recent college grad or transitioning careers, this is your chance to break into tech sales with award-winning training, limitless earning potential, and clear paths to leadership.
Hear directly from our sales team: Watch Testimonials
What You&rsquo;ll Do
<ul><li>Start each day with strategy, planning, and team training in office</li>
<li>Generate new business through outbound calls, emails, and face-to-face outreach</li>
<li>Build and maintain relationships with local businesses and decision-makers</li>
<li>Learn and present POA&rsquo;s full range of hardware, software, and managed solutions to clients</li>
<li>Customize proposals to match the unique needs of each client</li>
<li>Deliver excellent follow-up and customer care to ensure satisfaction and retention</li>
<li>Engage in daily prospecting&mdash;both virtually and in person&mdash;to grow your pipeline</li>
</ul>
Who You Are
<ul><li>Highly motivated, energetic, and ready to hit goals</li>
<li>Entrepreneurial thinker with a desire to control your income</li>
<li>Excellent communicator with strong interpersonal skills</li>
<li>Eager to learn and grow within a dynamic sales organization</li>
<li>Driven by competition, achievement, and team success</li>
</ul>
Qualifications
<ul><li>Bachelor&rsquo;s degree preferred</li>
<li>0&ndash;3 years of experience in sales, customer service, or leadership roles</li>
<li>Background in athletics, student organizations, or other high-involvement activities a plus</li>
<li>Valid driver&rsquo;s license and reliable transportation required</li>
</ul>
What We Offer
<ul><li>W-2 employment with full benefits</li>
<li>Unlimited commission</li>
<li>First year income guarantee of $72k, with opportunity to earn $100k+ in year 1</li>
<li>Award-winning sales training &amp; mentorship</li>
<li>Career path into leadership and management</li>
<li>401(k) (match 50% of your elective deferrals, up to 6% of compensation)</li>
<li>Medical, Dental, Vision, and Life Insurance</li>
<li>FSA and HSA programs</li>
<li>Paid vacation, holidays, and sick time</li>
</ul>
Rewards &amp; Recognition
We believe in rewarding hard work and celebrating success. POA offers:
<ul><li>Unlimited Commission + Bonuses</li>
<li>President&rsquo;s Club &mdash; Top reps earn exclusive trips (last year&rsquo;s winners went to Ireland)</li>
<li>Sales Contests &amp; Incentives &mdash; Manufacturer trips, Summer Sales trip, and more for qualified reps</li>
<li>Team Events &amp; Celebrations &mdash; Company parties, retreats, and team-building events</li>
<li>Promotion from Within &mdash; Earn your way to become a Field Sales Manager through hard work, consistency, and dedication.</li>
</ul>
Diversity &amp; Inclusion
Pacific Office Automation is an Equal Opportunity Employer. We are committed to creating a diverse, inclusive, and supportive workplace for all. We welcome qualified applicants of any background, and we believe diverse teams make us stronger.
Take charge of your future. Build your career with Pacific Office Automation. Apply today. 
 
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#INDSP</div>

Sales Development Representative

Swift Communications Inc

VoIP Sales Representative &ndash; Business Telephone SolutionsLocation: Washington State (hybrid/remote-friendly with required onsite support for installations primarily in WA, occasional travel possible) Company: 3CX Solutions -We are a growing provider of enterprise-grade VoIP phone systems and cloud business telephone services. We help businesses replace outdated phone systems with modern, reliable, and cost-effective VoIP solutions. While our sales focus is on Washington State, we accept and support customers nationwide.We are hiring an experienced VoIP Sales Representative to drive new business sales to companies needing 5+ phone lines.Position Overview This is a high-earning opportunity for a motivated closer with a background in VoIP or business telephone systems. You will own the full sales cycle &mdash; from prospecting and qualifying to closing, data gathering, and supporting successful installations.Key Responsibilities<ul><li>Prospect and sell 3CX VoIP solutions to businesses (minimum 5 lines), with primary focus on Washington State and ability to close deals nationwide.</li><li>Conduct virtual and in-person needs assessments, product demonstrations, and consultations.</li><li>Gather all necessary customer data for setup, including current phone system details, call flow requirements, user needs, and technical preferences.</li><li>Build and manage a strong sales pipeline through outbound activity, networking, and referrals.</li><li>Close deals and ensure smooth handoff to implementation.</li><li>Be onsite on installation day (primarily in Washington State) to help coordinate with the customer and technical team, answer questions, and make sure everything goes smoothly. ( or ensure customer has their IT onsite )</li><li>Meet and exceed monthly and quarterly revenue targets.</li></ul>What We're Looking For<ul><li>2+ years of proven B2B sales experience in VoIP, business telephone systems, hosted PBX, telecom, or cloud communications.</li><li>Strong track record closing deals with businesses (experience selling 5 to 500 line systems preferred).</li><li>Self-motivated hunter with excellent communication, presentation, and negotiation skills.</li><li>Ability to quickly understand customer needs and collect detailed setup information.</li><li>Comfortable being onsite with customers during installation day (primarily in Washington, occasional travel possible).</li><li>Familiarity with 3CX is a plus &mdash; full training provided.</li><li>Valid driver&rsquo;s license and reliable transportation.</li><li>Competitive mindset and desire for uncapped earnings.</li></ul>Compensation (Very Competitive &amp; Uncapped)<ul><li>Base Salary: $60,000 &ndash; $65,000 per year (depending on experience)</li><li>Commission: 10% of new Monthly Recurring Revenue (MRR) you personally close</li><li>Earning Potential: On-target earnings of $95,000 &ndash; $130,000+ in the first year for solid performers (higher as your book of business grows).</li><li>Commissions are paid recurring &mdash; you continue earning your 10% on the MRR for every month the customer stays active as long as you remain employed with the company.</li><li>Standard 90-day clawback on early cancellations (industry norm).</li><li>Additional quarterly performance bonuses available for hitting/exceeding targets.</li></ul>Benefits<ul><li>Health, dental, and vision insurance</li><li>Ongoing product training, marketing support, and sales tools</li><li>Collaborative team environment with growth opportunities</li></ul>If you have experience selling VoIP or business phone services and want to earn strong recurring income while selling a best-in-class solution, we want to talk to you!How to Apply Please send your resume and a brief note about your VoIP/telecom sales experience (including any 3CX background) to info@3cx.solutions Use subject line: VoIP Sales Representative We are an equal opportunity employer.Pay: $51,891.58 - $65,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li></ul>Work Location: On the road

VoIP Sales Representative – Business Telephone Solutions

Boston Scientific

<div>Additional Location(s): N/A
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we&rsquo;ll give you the opportunity to harness all that&rsquo;s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we&rsquo;ll help you in advancing your skills and career. Here, you&rsquo;ll be supported in progressing &ndash; whatever your ambitions.
About the role:
We are looking for a dynamic, self-motivated, strategic thinker with a strong track record of sales success to join our best-in-class sales leadership team. The BSC Vascular Therapies team is a market-leading organization with the deepest product portfolio in the vascular space. Vascular Therapies is experiencing significant growth and is preparing for unprecedented product launches over the next several years&mdash;launches that will revolutionize our field and further strengthen our leadership position over competitors. 
Your responsibilities will include:<ul><li>
Integrate individual territory plans and account profiles into a broader regional sales plan and coach sales team accordingly.</li><li>
Prepare quarterly regional sales forecasts and participate in determining market potential and sales expense estimates.</li><li>
Monitor regional sales performance on an ongoing basis, initiating corrective action as required.</li><li>
Develop, implement, and monitor a regional targeting program.</li><li>
Identify sales forecast gaps, submit corrective strategies, and implement aggressive sales growth plans.</li><li>
Coach sales representatives on selling skills and account targeting; share personal selling experiences in a way that motivates others and teaches applicable skills.</li><li>
Identify and develop working relationships with the economic buyers in key regional accounts.</li><li>
Maintain knowledge of the industry and competition, continually seeking information from physicians, suppliers, insurance carriers, and others to adjust and prioritize regional strategies; prepare the team to counter competition.</li><li>
Facilitate contract negotiations involving all products within the region; help define negotiation parameters for economically constrained customer situations.</li><li>
Ensure effective implementation of representative customer records, key contacts, reports, and company policies.</li><li>
Oversee proper maintenance of organizational vehicles and equipment within the assigned region.</li><li>
Plan and control expenses to ensure sales objectives are met within budget.</li><li>
Attend and participate in customer, company, and industry-sponsored forums and courses.</li><li>
Develop and maintain relationships with key BSC functional areas.</li><li>
Maintain a talent mindset and actively develop a pipeline of future BSC sales representative candidates; ensure policies are followed in recruiting and selecting the best talent.</li><li>
Spend a minimum of 70% of time in the field with each sales representative to support professional development and to build strong customer relationships.</li><li>
Maintain skills and knowledge to sell the entire product line to all applicable buying influences and clearly differentiate BSC products from competitors&rsquo;.</li><li>
Ensure applicable BSC SOPs are understood and implemented (e.g., audits).</li></ul> 
Required qualifications:<ul><li>
Bachelor's degree (advanced degree preferred)</li><li>
Minimum of 5 years' experience in a medical device sales role with a proven track record of success</li><li>
Demonstrated ability to introduce differentiated/new products to market</li><li>
Ability and willingness to travel several days/nights per week</li></ul> 
Preferred qualifications:<ul><li>
Management or supervisory experience</li><li>
Proven ability to manage and lead a sales team to overachievement</li><li>
Experience managing Key Opinion Leaders (KOLs)</li><li>
Proven ability to drive new procedure and new device utilization/adoption</li><li>
Demonstrated ability to sell economic value and impact across hospital value chains and Integrated Delivery Networks (IDNs)</li><li>
Proven ability to assess, develop, and recruit top talent</li></ul> 
Requisition ID: 627012 
The anticipated annualized base amount or range for this full time position will be $150,000 to $180,000, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs. 
For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability. 
Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn. 
Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code &sect; 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination. 
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company&rsquo;s policies or protocols change with regard to COVID-19 vaccination. 
Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.</div>

Regional Sales Director, Vascular Therapies - Pacific Northwest

Aisle & Abroad

<div>
 
 Location:
 
 Remote
 
 
 
 About the Role:
 
 
 As a Travel Customer Service Representative, you will assist clients with hotel bookings and travel arrangements while delivering a high level of service and support in a remote setting.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Respond to client inquiries regarding travel bookings
 </li>
 <li>
 Assist with selecting and reserving accommodations
 </li>
 <li>
 Provide accurate travel information and recommendations
 </li>
 <li>
 Manage bookings and maintain detailed records
 </li>
 <li>
 Ensure client satisfaction throughout the process
 
 
 
 
 
 </li>
 </ul>
 
 What We Provide:
 
 
 
 <ul>
 <li>
 Training and onboarding resources
 </li>
 <li>
 Access to booking platforms and travel suppliers
 </li>
 <li>
 Flexible work schedule
 </li>
 <li>
 Ongoing support from experienced team members
 </li>
 <li>
 Professional development opportunities
 
 
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Strong interpersonal and communication skills
 </li>
 <li>
 Customer service experience is a plus
 </li>
 <li>
 Organized and detail-oriented
 </li>
 <li>
 Comfortable working remotely
 </li>
 <li>
 Must be 18 or older
 
 
 
 
 
 </li>
 </ul>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Work From Home Travel Customer Service Representative

Explore 306+ Customer care representative dispatcher in Seattle this April. Find roles across top companies and apply now to boost your career.