customer service representative

female receptionist

international customer support executive Jobs in Karachi

international customer support executive

receptionist

call center agents/ csr- evening/ night shift Jobs in Karachi

customer care representative

Invision Custom Solutions

Title: Customer Service Representative Shift timings: 9 AM to 9 AM (Timings and all the holidays will be followed as per International US/Canada) Shift slots: Morning (8:00 AM- 5:00 PM) Evening (4:00PM - 1:00 AM) Night (12:00 AM - 9:00 AM) Working days: 6 days a week (alternate saturday or sunday)Job Overview:<ul><li>Core Duties: Coordinating with System tracking, and updating. Real time coordination with team in US/ Canada.</li></ul>Handles inbound/outbound communications via WhatsApp chats.<ul><li>Work Environment: Highly fast-paced, usually handling international clients (e.g., US/Canada).</li></ul>Requirements<ul><li>Communication: Excellent written English skills and good speaking skills will be plus.</li><li>Experience: Atleast 6 months of experience as CSR.</li><li>Skills: Negotiation, problem-solving, and basic familiarity with CRM or software. Good skills in Microsoft Excel.</li></ul>Application Question(s):<ul><li>How many Months or years of experience do you have in Customer Services Representative?</li><li>Do you have experience in Banks or logistics? (yes/no)</li><li>What's your current salary and benefits?</li><li>What's your expected salary?</li><li>How soon you can join us? (Notice period)</li><li>Please mention the shift slot you're comfortable to join?</li></ul>Morning: 8 AM to 5 PM, Evening: 4 PM to 1 AM, Night: 12 AM to 9 AMLocation:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Customer Service Representative

AEG Travel

Job description:Job Description of Customer Service Representative* Efficiently manage incoming customer communications across multiple channels, including inbound calls, emails, and live chat. * Diagnose, troubleshoot, and resolve customer inquiries and concerns promptly, ensuring a high level of first-contact resolution. * Handle complex customer complaints and escalated issues with empathy, professionalism, and a solution-oriented mindset. * Build and maintain positive customer relationships by delivering exceptional service.Requirment :* Exceptional verbal and written communication skills in both English and Urdu. * Strong ability to active-listen, analyze problems, and provide clear, structured solutions under pressure. * A-Level/O-Level/Fresh graduate.Pay: Rs80,000.00 - Rs90,000.00 per monthWork Location: In person

Closet On Rent

We are looking for a Customer Support Representative to handle customer complaints, ensure service quality, follow up with potential clients, and provide excellent customer support.Key Responsibilities:Resolve customer complaints related to lending.Ensure all calls are answered on time.Clear all WhatsApp chats daily before 8:00 PM.Provide daily feedback on online dealings and service quality.Follow up with potential clients and leads.Maintain customer records and check registration details in the system.Requirements:Good communication skills.Customer handling experience preferred.Ability to work under targetsJob Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Lending Coordinator/Lending CSR

Simply Connect

We are Hiring!Spanish-Speaking Sales Representative Company: Simply Connect Location: PECHS Block 6, Karachi Job Type: Full-Time / Part-Time Work Setting: Night Shift - OnsiteJob OverviewSimply Connect is seeking a Spanish-Speaking Sales Representative to join our US Telecom Campaign. We are looking for energetic, goal-oriented professionals with strong communication and sales skills who can confidently engage with Spanish-speaking customers and drive sales results.Key Responsibilities<ul><li>Communicate with Spanish-speaking customers regarding telecom products and services.</li><li>Identify customer needs and recommend suitable solutions.</li><li>Generate sales and achieve assigned performance targets.</li><li>Build and maintain positive customer relationships.</li><li>Accurately document customer interactions and sales activities.</li><li>Maintain a high level of professionalism and customer satisfaction.</li></ul>Requirements<ul><li>Fluent in Spanish (verbal communication required).</li><li>Sales, customer service, call center, or telecom experience preferred.</li><li>Strong communication, persuasion, and negotiation skills.</li><li>Ability to work in a target-driven environment.</li><li>Professional attitude with a strong desire to learn and grow.</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Performance-based incentives.</li><li>Professional growth opportunities.</li><li>Supportive and collaborative work environment.</li><li>Full-time and part-time opportunities available.</li></ul>Pay: From Rs70,000.00 per monthApplication Question(s):<ul><li>Are you available to work onsite during the night shift at our PECHS Block 6, Karachi office?</li></ul>Experience:<ul><li>Spanish Sales/Customer Support: 1 year (Required)</li></ul>Language:<ul><li>Fluent Spanish (Required)</li></ul>Work Location: In person

Sales Representative (Spanish)

Pfizer

<div>
 
 Role Summary
 
 
 
 The Field Medical Advisor is a field-based medical affairs colleague responsible for providing scientific and medical expertise for the designated therapeutic area focusing on the therapeutic area&rsquo;s in-line and late-stage portfolio to maximize the value of Pfizer products to patients and health care professionals through various medical activities and programs.
 
 
 
 Role Responsibilities
 
 
 
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 The communication may include proactive medical communication to provide approved medical contents to stakeholders or reactive medical communications, such as direct unsolicited medical requests from HCPs or any external stakeholders. The medical communication may also include disease-states, clinical and real word data/evidence (RWD/RWE), and pharmaco-economic /HCEI data.
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 Organize medical meetings and activities with KOLs to deliver cutting edge medical information of defined therapeutic area and assigned products
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 Conduct medical educational meetings to introduce new concepts to help HCPs to improve patients&rsquo; outcome and advance their research capability
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 Keeps abreast of medical and scientific developments in the designated therapeutic area by continuously reviewing literature in the field
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 Serves as a conduit and resource for external stakeholders&rsquo; insights pertaining to disease areas and Pfizer assets
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 Key Stakeholder mapping and engagement plan
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 Establishes scientific relationships with medical associations of the defined therapeutic area
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 Develops a KOL database and conduct regular medical to medical communication
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 Supports the speaker development initiatives
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 Implement avenues to gain medical insights such as advisory Boards
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 Provide timely feedback of customer insight to HO based medical colleagues
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 Provide insight into unmet medical needs, including gaps in current therapies, the value proposition of Pfizer products, medical differentiation
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 Contribute to the medical planning for brand/asset team projects and activities, and work with medical leadership to develop and implement the medical strategies through the insights gained in the field
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 Implement medical programs and activities in compliance to the relevant SOPs, local guidelines and country laws/regulations
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 Communicates medical information in compliance with relevant SOPs, local guidelines and country laws and regulations
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 Ensure timely SOP learning and compliance to P2L requirement
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 Training of Commercial Teams on disease and Disease, Clinical Trials and products
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 QUALIFICATIONS
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 Bachelor&rsquo;s / Master&rsquo;s degree preferred in medicine, or any other relevant healthcare background (e.g. medicine, pharmacist, M.Phil) with solid knowledge of the industry. MBBS Preferred
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 Prior medical / work experience mandatory
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 ORGANIZATIONAL RELATIONSHIPS
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 Internal relevant colleagues: Health solution partners, patient experience partners, Medical, Marketing, Strategic Health Partner, Market access, Health Representative and Health Representative Manager
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 External stakeholders: HCPs, medical associations, key opinion leaders.
 
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 Work Location Assignment
 
 : Lahore and / or Islamabad (travel required as needed)
 
 
 Work Location Assignment: Hybrid
 
 
 Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
 
 
 To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.
 
 
 Medical
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Field Medical Advisor- Lahore / Islamabad

Esire Inc

The role is responsible for handling customer support across multiple domains through live chat and email during the night shift. The position requires timely responses, quality customer communication, and maintaining service standards aligned with CSAT goals. The role also includes managing Flexi and return-related processes accurately, reviewing customer concerns to identify repeated issues, and supporting improvements in internal processes and website experience.Key Responsibilities:● Handle live chat support for multiple domains while ensuring quick and effective customer responses.● Maintain an average chat handling time of approximately 5 minutes without compromising service quality.● Review chatbot conversations to identify incorrect, incomplete, or unresolved responses and create follow-up tickets where required.● Assist the on-shift Customer Support representative during high chat volume or peak workload periods.● Manage email support for assigned domains, ensuring replies are accurate, professional, timely, and aligned with CSAT expectations.● Achieve daily productivity targets, including an expected average of 80&ndash;100 resolved emails and 20+ live chats per shift.● Coordinate with the morning support team during increased email volume or pending workload, as instructed by the Manager.● Process Flexi, return, and related customer requests accurately while ensuring a smooth and hassle-free customer experience.● Provide additional operational support during peak seasons according to domain and business requirements.● Identify recurring customer complaints, service gaps, or website-related issues and share practical suggestions for improvement.Work Location &amp; Shift Structure:Selected candidates will undergo an initial 2-month in-house training program during the day shift. After successful completion of the training period, the role will move to a remote night-shift arrangement, based on performance, business needs, and domain requirements. Shift timings may remain flexible depending on operational requirements.Application Question(s):<ul><li>What's your current salary? </li><li>What's your notice period? </li></ul>Work Location: In person

Chat & Email Support Executive - Night Shift

CALLTECH INNOVATIONS (SMC-PRIVATE) LIMITED

Full job descriptionWe are looking for a dynamic and results-driven Call Center Sales Representative to join our team. In this role, you will be responsible for reaching out to potential and existing customers, promoting products/services, and closing sales while providing excellent customer service. The ideal candidate is persuasive, energetic, and motivated to meet or exceed sales targets.Key Responsibilities:<ul><li>Received inbound calls to potential and existing customers to promote and sell products/services.</li><li>Identify customer needs and recommend suitable products or services.</li><li>Maintain a strong understanding of company offerings and industry trends.</li><li>Handle customer inquiries, objections, and concerns effectively.</li><li>Meet or exceed monthly sales targets and KPIs.</li><li>Accurately record customer details and interactions in CRM systems.</li><li>Follow up with potential leads to nurture relationships and close sales.</li><li>Maintain a professional and friendly demeanor in all customer interactions.</li><li>Work closely with the sales and customer support teams to enhance customer experience.</li></ul>Requirements:<ul><li>Proven experience in sales, preferably in a call center environment.</li><li>Strong communication and negotiation skills.</li><li>Ability to handle objections and close deals effectively.</li><li>Basic computer proficiency and familiarity with CRM software.</li><li>Self-motivated and target-driven with a positive attitude.</li><li>Ability to work in a fast-paced environment.</li></ul>Preferred Skills:<ul><li>Experience in telesales,</li><li>Knowledge of sales techniques and customer relationship management.</li><li>Ability to multitask and adapt to different customer personalities.</li></ul>Job Type: Full-timeLocation Gulshan Iqbal &amp; North Nazimabad Contact Number: 0309-3760036Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Inbound Sales Executive

Explore 135+ Customer care representative in Karachi this June. Find roles across top companies and apply now to boost your career.

135 customer care representative jobs In Karachi

Customer Service Representative

Customer Service Representative

Lending Coordinator/Lending CSR

Sales Representative (Spanish)

Field Medical Advisor- Lahore / Islamabad

Chat & Email Support Executive - Night Shift

Inbound Sales Executive