customer care representative

Nasreworld BPO Solution

Genezone International Marketing SolutionAre you a confident, motivated, and career-driven individual ready to step into a rewarding role? Genezone International Marketing Solution is looking for Call Center Agents to join our dynamic team for a U.S.-based campaign.Whether you&rsquo;re a recent graduate or someone seeking a new opportunity in a supportive work environment, we invite you to grow with us!What You'll Be Doing:* Provide excellent customer service through phone interactions.* Respond to inquiries and professionally handle complaints.* Accurately record customer information and call details.* Identify customer needs and offer helpful solutions.* Maintain a courteous and solution-focused approach.What We&rsquo;re Looking For:* Basic English communication skills.* A positive, professional attitude and responsible work ethic.* Comfortable using computers and basic software.* Willingness to learn quickly and adapt to processes.* Punctuality and dedication are highly valued.Work Schedule (Evening Shift):*6PM TO 12AM EVENING* On-site position at our Gulshan-e-Iqbal office.What We Offer:* Friendly and supportive environment.* Full training provided &ndash; no prior experience needed!* A chance to work with an international marketing team.* Opportunities for promotion and career growth.Join Genozone International Marketing Solution and take the next step toward building a successful, fulfilling career!Job Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

Customer Care Representative

ACE Marketing (Pvt) Ltd.

We&rsquo;re Hiring: Customer Care RepresentativeSalary: PKR 30,000 &ndash; 45,000 / Month Location: Gulistan-e-Johar, Block-14, KarachiAbout the RoleWe are looking for confident and motivated individuals to join our team as International Call Center Executives. In this role, you will interact with clients on a daily basis, build strong relationships, and ensure smooth communication. This position is ideal for individuals who are punctual, determined, and eager to grow in a professional environment.What You&rsquo;ll Do<ul><li>Build and maintain positive, long-term relationships with clients</li><li>Communicate effectively with international customers on a daily basis</li><li>Track and record key metrics throughout the process</li><li>Provide excellent client service and customer support</li><li>Stay updated with industry trends and competitive landscape</li></ul>Why Join Us?<ul><li>Easy and supportive work environment</li><li>No unnecessary pressure&mdash;just consistency and dedication required</li><li>Opportunity to earn competitive income and grow financially</li><li>Learn valuable communication and client-handling skills</li><li>Career growth opportunities within the company</li></ul>Skills Required<ul><li>Strong communication skills (spoken &amp; written English)</li><li>Telesales and client-handling abilities</li><li>Basic leadership and problem-solving skills</li><li>Customer service mindset</li></ul>Apply now and become part of a growing team!Job Types: Full-time, Part-timePay: From Rs35,000.00 per monthApplication Question(s):<ul><li>Are you located near Gulistan e Johar or Gulshan e Iqbal?</li></ul>Work Location: In person

Customer Care Representative - Immediate Hiring

Logix Solutions

Job Title: Customer/Client Support RepresentativeLocation: Shahrah e Faisal, KarachiAbout the Role: We are looking for an energetic and results-driven Customer/Client Support Representative who is passionate about sales and building strong client relationships. The candidate will play a key role in expanding our client base by promoting our HR services to potential organizations.Key Responsibilities:<ul><li>Conduct cold calls to potential clients and introduce the company&rsquo;s HR services and certification programs.</li><li>Identify and approach potential clients to generate new business opportunities</li><li>Generate organic leads through multiple platforms (LinkedIn, job portals, social media, and online directories)</li><li>Send professional emails and messages to generate new business leads</li><li>Build and maintain strong relationships with prospective and existing clients</li><li>Schedule meetings with potential clients and coordinate follow-ups with leads.</li><li>Maintain accurate records of sales activities, leads, and client interactions.</li><li>Work closely with the management and internal teams to convert leads into long-term clients.</li><li>Consistently work towards achieving business development targets</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration (BBA) or a related field.</li><li>Experience Required: Minimum 6 Months</li><li>Excellent verbal and written communication skills</li><li>Confidence in cold calling and client outreach</li><li>Basic understanding of sales processes and lead generation</li><li>Candidates who can join immediately will be preferred.</li></ul>Interested candidates can DM me or share their resumes at hrs@logix-solutions.netJob Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

customer support representative

Turn Up Technologies

Job Title: Customer Support Representative (CSR) &ndash; Ticketing &amp; Client OperationsCompany: Turn Up Technologies Shift: Rotational Shift (10:00 AM &ndash; 6:00 PM or 3:00 PM &ndash; 11:00 PM)Role OverviewTurn Up Technologies is hiring a detail-oriented and service-focused Customer Support Representative (CSR) to manage client communication, ticketing workflows, and operational documentation. This role requires strong English communication skills, structured ticket handling expertise, and solid MS Excel proficiency to ensure smooth service delivery and accurate reporting.Key Responsibilities<ul><li>Manage and respond to client queries via ticketing systems, email, and chat professionally and promptly.</li><li>Log, update, track, and close support tickets with complete documentation.</li><li>Perform accurate data entry and maintain updated client records.</li><li>Prepare and manage operational reports using MS Excel (formulas, filters, sorting, basic pivot tables).</li><li>Coordinate client concerns with internal teams and ensure timely resolution.</li><li>Maintain proper follow-ups to ensure no open ticket remains unattended.</li><li>Document all customer interactions systematically.</li><li>Monitor SLAs and ensure service quality standards are met.</li><li>Maintain a professional tone while handling international clients.</li></ul>Requirements<ul><li>Excellent English communication skills (Written &amp; Verbal) &ndash; Mandatory</li><li>Proven experience as a Customer Support Representative.</li><li>Experience working with ticketing systems ( ClickUp, or similar).</li><li>Strong data entry skills with high accuracy.</li><li>Strong time management and multitasking skills.</li><li>Problem-solving mindset and structured workflow approach.</li><li>Experience dealing with international clients is preferred.</li><li>Background in IT services, web development, digital marketing, or software companies is a plus.</li></ul>Benefits<ul><li>Performance-based incentives.</li><li>Professional and growth-oriented work environment.</li><li>Clear operational structure and career development opportunities.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Are you comfortable with rotational shifts?</li></ul><ul><li>Please mention your current and expected salary.</li></ul>Work Location: In person

Customer Service Representative

SNS Shipping Agency

We are seeking a detail-oriented and customer-focused Customer Service Representative to join our logistics team. The ideal candidate will act as the primary point of contact for clients, ensuring smooth communication, timely shipment updates, and effective resolution of customer inquiries related to transportation and delivery services.Key Responsibilities:<ul><li>Serve as the first point of contact for customer inquiries via phone, email, and chat</li><li>Provide accurate information regarding shipment status, delays, and delivery schedules</li><li>Coordinate with operations, warehouse, and transport teams to ensure timely deliveries</li><li>Handle customer complaints and resolve issues efficiently and professionally</li><li>Maintain records of customer interactions, transactions, and feedback</li><li>Assist in documentation related to shipping, billing, and logistics processes</li><li>Build and maintain strong relationships with clients to ensure satisfaction and retention</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree or equivalent experience</li><li>Freshers Can also apply</li><li>Proven experience in customer service, preferably in logistics or supply chain</li><li>Strong communication and problem-solving skills</li><li>Ability to work in a fast-paced environment and handle multiple tasks</li><li>Proficiency in MS Office and CRM systems</li></ul>Job Type: Full-timeWork Location: In person

Heytech Limited

Please read the job description and requirements before you applyJob Description and RequirementsWe are looking for a &ldquo;Customer Support Representative for international campaign&rdquo;. The ideal candidate must be capable of maintaining a good relationship with customers. The target is to ensure excellent service grades, respond efficiently to customer inquiries, and maintain high customer satisfaction<ul><li>Listen to customers&rsquo; concerns, issues and questions</li><li>Communicate with international clients via emails/chats and calls</li><li>Resolve queries and answer customers&rsquo; questions and guide them about orders, return process , shipments to your best ability</li><li>Keep yourself updates with product knowledge</li><li>Maintain a positive attitude and calmly respond to customers&rsquo; complaints</li><li>Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise</li><li>Recommend possible products to meet the customers&rsquo; needs</li><li>Refer issues and questions to managers if necessary</li><li>Prepare product and customer reports by gathering data collected during customer interactions</li><li>Can Manage night or overnight shift</li><li>Strong E-commerce support customer background.</li><li>Experience: 1 to 2 years</li><li>Intermediate / Graduate / O/A Levels.</li></ul>Skills:<ul><li>Strong command of verbal and non-verbal communication.</li><li>Must be Fluent in English</li><li>Email writing skills.</li><li>Experienced in Customer Service</li></ul>Timing : overnight shift Location: Gulshan e Iqbal Salary: 40k - 55kJob Type: Full-timePay: Rs40,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>Are you fluent in English? rate your proficiency out of 10</li><li>How many total years of experience do you have in customer service in international campaign?</li><li>Expected Salary ? (review the salary bracket)</li><li>Have you read the Full Description ?</li></ul>Work Location: In person

Customer Support / CSR / Customer Service Representative

Fresh Basket

Fresh Basket Call Centre is looking for a friendly and experienced Customer Representative Executive to join our team. The ideal candidate should be good at handling customers and providing excellent service through calls, emails, and chat.Responsibilities:<ul><li>Answer customer calls, emails, and chat messages (inbound and outbound).</li><li>Help customers with order placement, shipment tracking, and website use.</li><li>Handle customer complaints politely and solve issues quickly.</li><li>Give correct information about our products and services.</li><li>Manage Foodpanda orders and work with the delivery team to ensure on-time delivery.</li><li>Update product details on the company website when needed.</li><li>Work with other team members to make sure customers are satisfied.</li></ul>Requirements:<ul><li>Previous experience in customer service (preferably in food, e-commerce, logistics, or call centre).</li><li>Experience handling phone calls, chat, and email support.</li><li>Good communication and teamwork skills.</li><li>Must know how to use Excel and Google Sheets.</li><li>Able to work fast and handle multiple tasks.</li><li>Good problem-solving and attention to detail.</li><li>Basic knowledge of CRM software and ticket systems is a plus.</li><li>Must be flexible to work on weekends and holidays if required.</li></ul>Other Details:<ul><li>Age Limit: 18 to 25 years</li><li>Salary: Competitive</li><li>Work Environment: Friendly and supportive</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Representative

Explore 697+ Customer care representative in Karachi this April. Find roles across top companies and apply now to boost your career.

697 customer care representative jobs In Karachi

Customer Care Representative

Customer Care Representative - Immediate Hiring

customer support representative

Customer Service Representative

Customer Service Representative

Customer Support / CSR / Customer Service Representative

Customer Representative