customer service representative Jobs in Karachi

customer service representative

customer service representative (csr) Jobs in Karachi

customer service representative (csr)

customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

customer services specialist Jobs in Karachi

customer services specialist

customer care representative

Polani Global Technologies SMC-PVT Ltd

Job DescriptionWe are looking for a Customer Care Representative to join our dynamic team. The ideal candidate will be responsible for assisting customers with travel-related queries, bookings, and after-sales support. The candidate should have hands-on experience with GDS systems (Galileo and Sabre) and excellent communication skills to ensure a smooth customer experience.Responsibilities<ul><li>Handle customer inquiries via phone, email, and chat in a professional manner.</li><li>Assist customers in booking, rescheduling, and canceling travel services using GDS (Galileo and Sabre).</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Provide timely solutions and follow up to ensure customer satisfaction.</li><li>Collaborate with the operations team to ensure smooth execution of customer requests.</li></ul>Requirements<ul><li>Education: Bachelor&rsquo;s degree (minimum).</li><li>Experience: 6 months to 1 year in a customer service or travel-related role.</li><li>Technical Skills: Must have working knowledge of GDS systems (Galileo and Sabre).</li><li>Soft Skills: Excellent communication, problem-solving, and interpersonal skills.</li><li>Ability to work under pressure and handle multiple tasks efficiently.</li></ul>What We Offer<ul><li>Market competitive salary</li><li>Performance-based salary revision after the 3-month probation period</li><li>Yearly performance bonus</li><li>Medical coverage</li><li>Fuel allowance after the 3-month probation period</li><li>Paid leaves</li></ul>LocationShahrah-e-Faisal, KarachiJob Type: Full-timeWork Location: In person

Customer Care Representative

Closet Stores Pvt. Ltd. (Rental Botique)

Customer Service RepresentativeWe are looking for a Customer Service Representative to join our dynamic team! If you are passionate about providing excellent customer support and have experience in customer service, we want to hear from you. Join us for a fulfilling and rewarding career with excellent growth opportunities.Key Responsibilities:<ul><li>Answer customer queries and resolve issues efficiently through multiple platforms (Phone, Email, Chat).</li><li>Provide exceptional service and ensure high customer satisfaction at all times.</li><li>Handle inquiries and complaints with professionalism, patience, and understanding.</li><li>Assist customers with product information, billing, and troubleshooting.</li></ul>Monday to Saturday: 12:00 PM to 9:00 PM (9-hour shifts). Salary Rs 25000 per month and incentives Location Main Tariq roadShare your cv at 0333 1820755Job Type: Full-timePay: Rs25,000.00 per monthWork Location: In person

Customer Service Representative

International consumer Products (Pvt.) Ltd.

We are looking for an experienced Customer Service Representative to provide support to our precious customers. If you have 1 - 2 years of experience in CSR, we want to hear from you!Requirements:<ul><li>Bachelor&rsquo;s degree in any discipline.</li><li>1-2 years of experience in CSR or similar roles.</li><li>Proficient in Microsoft Office would be a plus.</li><li>Excellent organizational and communication skills.</li><li>Speciality in chatbox would be an added advantage.</li></ul>Job Type: Full-timeWork Location: In person

Customer Service Representative (CSR)

Iberianz

Position: Customer Service RepresentativePosition Overview:We are looking for a motivated Customer Service Representative with a focus on Excellent English Communication Skills and preferably U.S market experience. The ideal candidate will play a crucial role in managing customer inquiries, driving sales, and ensuring overall customer satisfaction.Key Responsibilities:1. Customer Engagement:<ul><li>Respond promptly to customer inquiries via phone, email, and chat.</li><li>Provide product information, answer questions, and assist customers through the purchasing process.</li></ul>2. Sales Generation:<ul><li>Actively promote and upsell products to maximize sales opportunities.</li><li>Meet and exceed monthly sales targets and key performance indicators.</li></ul>3. Marketplace Expertise:<ul><li>Leverage knowledge of e-commerce platforms like Amazon and eBay is a plus, to optimize sales strategies.</li><li>Stay informed about industry trends and competitor activities.</li></ul>4. Order Processing:<ul><li>Efficiently process customer orders and coordinate with internal teams for timely fulfillment.</li><li>Address and resolve any issues related to orders, shipping, and returns.</li></ul>Qualifications:<ul><li>Excellent English communication skills (verbal and written).</li><li>Previous experience in customer sales, with a preference for U.S market experience.</li><li>Strong interpersonal and negotiation skills.</li><li>Familiarity with e-commerce platforms, particularly Amazon and eBay.</li><li>Proactive attitude and ability to work in a fast-paced environment.</li></ul>Company&rsquo;s perks:1- Industry competitive salary2- Family Health Insurance Facility3- Dynamic and collaborative work environment.4- Paid Leaves5- Opportunities for professional development and career growth.Other information:Job Timings: 06:00 PM - 03:00 AM OR 9 PM - 6 AM (Mon - Friday) On-siteOffice Location: Nazimabad # 3, Karachi, PakistanJob Type: Full-timeJob Type: Full-timePay: Up to Rs100,000.00 per monthWork Location: In person

Taraki

<div>
 This job is with
 
 Fulcrum
 
 , an ISO 9001:2015 certified company serving over 400 clients including Unilever, Shan, EBM, HBL, and K-Electric, and specializing in outsourcing solutions across industries like textiles, pharmaceuticals, hospitality, and automotive.
 
 
 
 Job Description:
 
 
 
 We are looking for a
 
 Customer Service Representative
 
 to join our team in the banking industry. The ideal candidate should have prior experience in handling customer queries, resolving issues, and ensuring excellent customer satisfaction.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Handle incoming calls and customer inquiries in a professional manner.
 </li>
 <li>
 Provide accurate information about products and services.
 </li>
 <li>
 Resolve customer complaints efficiently and escalate complex issues when necessary.
 </li>
 <li>
 Maintain detailed records of customer interactions.
 </li>
 <li>
 Work collaboratively with other departments to ensure smooth operations.
 </li>
 <li>
 Meet performance targets and maintain service quality standards.
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Minimum 1- 2 years of experience in customer service, preferably in the banking industry.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong problem-solving attitude and customer-focused mindset.
 </li>
 <li>
 Proficiency in MS Office and CRM systems.
 </li>
 <li>
 Bachelors degree in Business Administration or a related field (preferred).
 
 
 
 </li>
 </ul>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Competitive salary package
 </li>
 <li>
 Growth and career development opportunities
 </li>
 <li>
 Supportive work environment
 
 </li>
 </ul>
</div>

ROYAL WRIST

Customer Service Responsibilities list:<ul><li>Manage incoming phone calls</li><li>Conducting order confirmation calls</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/customer service team sales targets and call handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li><li>Handling Walk-in customers</li></ul>Requirements and skills<ul><li>Proven customer support experience or experience as a Client Service Representative</li><li>Fluent in Spoken and written english</li><li>Track record of over-achieving quota</li><li>Strong phone contact handling skills and active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>FSC or above</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>International Campign: 1 year (Required)</li><li>CSR: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Great Horizon Consultants (SMC-Private) Limited

We are looking for a Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for handling customer inquiries, providing accurate information, and ensuring excellent service standards.Key Responsibilities:<ul><li>Handle inbound and outbound calls, emails, and chat support.</li><li>Provide accurate information about company services and processes.</li><li>Resolve customer issues efficiently and professionally.</li><li>Maintain customer records and follow up where necessary.</li><li>Work closely with other departments to ensure customer satisfaction.</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree.</li><li>Excellent communication skills in English and Urdu (spoken and written).</li><li>Prior experience in customer service, BPO, or call center (preferred).</li><li>Computer literate (MS Office, Email, CRM tools).</li><li>Positive attitude, punctuality, and team spirit.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Professional work environment.</li><li>Growth and learning opportunities.</li><li>Performance-based incentives.</li></ul>Working Days: Monday to Saturday Timing: 11:00 AM &ndash; 7:00 PM Location: North Nazimabad, KarachiJob Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

Explore 600+ Customer care representative in Karachi this November. Find roles across top companies and apply now to boost your career.

600 customer care representative jobs IN Karachi

Customer Care Representative

Customer Service Representative

Customer Service Representative (CSR)

Customer Service Representative

Customer Service Representative (CSR)

Customer Service Representative (CSR)

Customer Service Representative