customer service representative Jobs in Karachi

customer service representative

customer support representative Jobs in Karachi

customer support representative

chat support representative Jobs in Karachi

chat support representative

sales consultant

customer care executive

customer care representative

TrackPad

Job Title: Female Customer Support Care Representative (WhatsApp Account Manager) Location: Onsite &ndash; Karachi (Gulshan-e-Jamal) Employment Type: Full TimeWorking Schedule:<ul><li>Day Shift: 10:00 AM &ndash; 6:00 PM</li></ul>About TrackpadTrackpad Business Services is a growing e-commerce solutions and consultancy company. We provide end-to-end services including Amazon account or Shopify account management, marketplace support, logistics, digital marketing, and business development. Our mission is to help businesses expand globally with smarter tools, professional support, and efficient service structures.About the RoleWe are hiring a dedicated Female Customer Support Care Representative to manage customer interactions through our WhatsApp Business account. During the first 1&ndash;2 months, you will receive complete training .Key Responsibilities<ul><li>Handle and respond to all customer messages via WhatsApp Business</li><li>Provide accurate product information, pricing, and order support</li><li>Follow up with leads to help convert inquiries into sales</li><li>Maintain detailed customer records and ensure timely reporting</li><li>Coordinate with internal teams for issue resolution</li><li>Maintain a positive and professional brand image in all communications</li></ul>Requirements<ul><li>Female candidates only</li><li>6 months to 1 year experience in customer support or online chat handling preferred</li><li>Better written communication skills in Urdu or English</li><li>Tech-savvy, good typing speed, and multitasking ability</li><li>Must be punctual, customer-focused, and solution-oriented</li><li>Familiarity with WhatsApp Business tools will be an advantage</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Salary will be given during the training period as well</li><li>Growth-oriented and professional work environment</li><li>Opportunities to learn and build a long-term career in customer support</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Female Customer Support Care Representative (WhatsApp Account Manager)

Arena Multimedia Pakistan

Want to Be the Face of Arena Multimedia? We're Hiring!Are you more than just a customer support representative? Do you thrive on interaction, creativity, and being at the forefront?Arena Multimedia is searching for a bold, confident, and articulate Female Professional to become our Brand Representative &amp; Customer Experience Specialist.This isn't your typical desk job. You will:<ul><li>Be the first point of contact, wowing clients with your communication and problem-solving skills.</li><li>Be the face of our brand; on camera for our videos, online sessions, and social media.</li><li>Take charge at events, from managing logistics to hosting and engaging crowds.</li><li>Own the front office with your impeccable professional skills and presentation.</li></ul>We need someone who is:<ul><li>A stellar communicator (English, Urdu fluency is a must!).</li><li>Unshakably confident, negotiates well, and handles clients with ease.</li><li>Extremely presentable and carries a professional aura.</li><li>Camera-ready and enthusiastic about shooting videos and hosting.</li><li>A versatile go-getter, comfortable with flexible timings for special events.</li><li>A pro at multitasking between admin, events, and customer care.</li></ul>Show us you can represent the energy of a world-class creative institute!Job Type: Full-timePay: From Rs45,000.00 per monthApplication Question(s):<ul><li>What is your last salary drawn? </li><li>Which area are you living, apply if you live nearby North Nazimabad max 6-8kms radius.</li><li>What is your notice period?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>FD0/CSR: 1 year (Required)</li></ul>Work Location: In person

Customer Service Representative- Female Preferred

FulfillKaro

Job Opening: Sales-Focused CSRWe are hiring a Customer Service Representative (CSR) with a strong sales mindset.Salary: 35,000 + performance-based bonus Role: Handle customer inquiries, promote products/services, and close sales Requirements:<ul><li>Excellent communication skills</li><li>Sales-driven attitude</li><li>Customer-focused approach</li></ul>Apply Now: 0336-8882734Job Type: Full-timePay: Rs35,000.00 per monthWork Location: In person

Customer Service Representative

Jinnah tutors academy

Jinnah Tutor Academy is hiring a Female Customer Service Representative for a calling-based role at our office.Job Details<ul><li>Position: Customer Service Representative (CSR)</li><li>Gender Requirement: Female only</li><li>Job Type: Full-time</li><li>Work Type: Calling-based (handling inquiries &amp; follow-ups)</li><li>Timings: 11:30 AM &ndash; 8:00 PM</li><li>Location: RJ Mall, Karachi</li></ul>Responsibilities<ul><li>Handle inbound and outbound calls professionally</li><li>Respond to parents&rsquo; and students&rsquo; inquiries regarding tuition services</li><li>Maintain call records and basic follow-up details</li><li>Coordinate with the internal team for lead handling</li><li>Provide accurate information about tutors, subjects, and packages</li></ul>Requirements<ul><li>Female candidate (mandatory)</li><li>Good communication skills (Urdu &amp; basic English)</li><li>Confident phone handling and polite attitude</li><li>Basic computer knowledge (calls, WhatsApp, simple data entry)</li><li>Prior customer service or call center experience is a plus (not mandatory)</li></ul>What We Offer<ul><li>Friendly and professional work environment</li><li>Fixed working hours</li><li>Opportunity to grow with a reputed education academy</li><li>Competitive salary (based on experience)</li></ul>Location: RJ Mall, Karachi Apply now if you are confident, energetic, and ready to work in a calling-based customer service role.Job Type: Full-timePay: From Rs35,000.00 per monthWork Location: In person

Female Customer Service Representative

Taraki

<div>
 This job is with
 
 Fulcrum
 
 , an ISO 9001:2015 certified company serving over 400 clients including Unilever, Shan, EBM, HBL, and K-Electric, and specializing in outsourcing solutions across industries like textiles, pharmaceuticals, hospitality, and automotive.
 
 
 
 Job Description:
 
 
 
 We are looking for a
 
 Customer Service Representative
 
 to join our team in the banking industry. The ideal candidate should have prior experience in handling customer queries, resolving issues, and ensuring excellent customer satisfaction.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Handle incoming calls and customer inquiries in a professional manner.
 </li>
 <li>
 Provide accurate information about products and services.
 </li>
 <li>
 Resolve customer complaints efficiently and escalate complex issues when necessary.
 </li>
 <li>
 Maintain detailed records of customer interactions.
 </li>
 <li>
 Work collaboratively with other departments to ensure smooth operations.
 </li>
 <li>
 Meet performance targets and maintain service quality standards.
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Minimum 1- 2 years of experience in customer service, preferably in the banking industry.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong problem-solving attitude and customer-focused mindset.
 </li>
 <li>
 Proficiency in MS Office and CRM systems.
 </li>
 <li>
 Bachelors degree in Business Administration or a related field (preferred).
 
 
 
 </li>
 </ul>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Competitive salary package
 </li>
 <li>
 Growth and career development opportunities
 </li>
 <li>
 Supportive work environment
 
 </li>
 </ul>
</div>

Customer Service Representative (CSR)

ROYAL WRIST

Customer Service Responsibilities list:<ul><li>Manage incoming phone calls</li><li>Conducting order confirmation calls</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/customer service team sales targets and call handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li><li>Handling Walk-in customers</li></ul>Requirements and skills<ul><li>Proven customer support experience or experience as a Client Service Representative</li><li>Fluent in Spoken and written english</li><li>Track record of over-achieving quota</li><li>Strong phone contact handling skills and active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>FSC or above</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>International Campign: 1 year (Required)</li><li>CSR: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Zidello

We are looking for a customer service representative for our dynamic team. The ideal candidate will have experience in similar role preferably in life insurance or real estate industry.REQUIREMENTSExperience in receptionist or in a related field.Must be computer literate.Ability to handle administrative tasks efficiently.Excellent customer service skills.Experience in handling marketing calls will be preferred.RESPONSIBILITIESManage front desk operationsAssist with marketing callsHandle customer inquiriesHOW TO APPLY:Interested candidates can send their cv to zidelloecom@gmail.com with a subject line &ldquo; CSR APPLICATION&rdquo; or contact us on +92 330 2491520Job Type: Full-timePay: From Rs25,000.00 per monthWork Location: In person

Explore 627+ Customer care representative in Karachi this January. Find roles across top companies and apply now to boost your career.

627 customer care representative jobs IN Karachi

Female Customer Support Care Representative (WhatsApp Account Manager)

Customer Service Representative- Female Preferred

Customer Service Representative

Female Customer Service Representative

Customer Service Representative (CSR)

Customer Service Representative (CSR)

Customer Service Representative