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customer experience specialist Jobs in Istanbul Turkey

customer experience specialist

customer care specialist

Kuehne+Nagel

<div>
 <strong>
  It's more than a job
  <br/>
  <br/>
 </strong>
 When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
 <br/>
 <br/>
 &lrm;
 <br/>
 <br/>
 Sea Logistics Customer Care Specialist supports customers by providing helpful information, answering questions, and responding to complaints. To provide front line support for clients and customers and to ensure that customers are satisfied with products, services, and features.
 <br/>
 <br/>
 To be accountable for maintaining excellent service for our internal and external customers. They are account owner of house accounts (personally own an account portfolio).
 <br/>
 <br/>
 <strong>
  How you create impact
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Holistic support for customers in the field of sea freight and promotion of long-term, partnership-based customer relationships
  </li>
  <li>
   Processing customer inquiries and preparing offers
  </li>
  <li>
   Control of order processing from order acceptance to document verification to the completion of the shipment
  </li>
  <li>
   Integration and maintenance of customer data as well as creation of reports for the analysis and optimization of our services
  </li>
  <li>
   Close cooperation with the operational departments, sales and carriers
  </li>
  <li>
   Expansion of the portfolio of our existing customers, development of new business and acquisition of customers
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What we would like you to bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Completed training as a freight forwarding and logistics services clerk or comparable qualification
  </li>
  <li>
   First professional experience in customer service, ideally in transport and forwarding
  </li>
  <li>
   Confident handling of MS Office programs
  </li>
  <li>
   Independent, team-oriented and service-oriented working style
  </li>
  <li>
   Confident appearance, strong communication skills as well as a high level of service and customer orientation
  </li>
  <li>
   Fluent in Turkish and good written and spoken English skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What's in it for you
  <br/>
  <br/>
 </strong>
 At Kuehne+Nagel you are always part of a team, but still have control over how you arrange your own work and your own way of achieving success. Present your customers with the products and services of a company that is the global market leader in logistics in many sectors. In return we offer a wide range of continuing professional development opportunities.
 <br/>
 <br/>
 <strong>
  Who we are
  <br/>
  <br/>
 </strong>
 Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
 <br/>
 <br/>
 As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
 <br/>
 <br/>
 We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
 <br/>
 <br/>
</div>


Sea Logistics Customer Care Specialist (Import)

Huhtamaki

<div>
 <strong>
  Enjoy a career, packaged with care, whilst helping protect food, people and the planet
  <br/>
  <br/>
 </strong>
 We are a key global provider of sustainable packaging solutions. We&rsquo;re on a mission to make all packaging recyclable, reusable, or compostable. Every day, we ensure the hygiene and safety of food and drink for people around the world. We are Huhtamaki.
 <br/>
 <br/>
 You could be part of our vision. Because it&rsquo;s our talented people that make it happen. Our people on the shop floor producing innovative, sustainable products. Our people in our offices delivering excellence for our customers every day. It&rsquo;s every one of us working together.
 <br/>
 <br/>
 We offer a place where you can feel safe, be supported, and make an impact so we can all focus on the future together.
 <br/>
 <br/>
 <strong>
  Your opportunity
  <br/>
  <br/>
 </strong>
 We&rsquo;re currently looking for a Customer Service Senior Specialist for our Huhtamaki Flexible Packaging T&uuml;rkiye. In this position, Plans and follows up the entire operation process from order entry to delivery. Enhance customer relationships, ensures that the volume of work produced meets product/service standards and quality standards. Manages complaints and issues affecting.
 <br/>
 <br/>
 You will report to Customer Services Team Leader and be part of the Customer Service team.
 <br/>
 <br/>
 <strong>
  Where you&rsquo;ll be
  <br/>
  <br/>
 </strong>
 You will be located at our Esenyurt site in &Idot;stanbul / T&uuml;rkiye and you should be within reasonable commuting distance from here.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Be Doing
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Plans and follows up the entire operation process from order entry to delivery.
  </li>
  <li>
   Enhance customer relationships, ensures that the volume of work produced meets product/service standards and quality standards.
  </li>
  <li>
   Manages complaints and issues affecting.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You&rsquo;ll Bring To The Role
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage and process incoming customer orders with accuracy and efficiency
  </li>
  <li>
   Respond to customer inquiries and complaints in a timely and professional manner
  </li>
  <li>
   Record, track, and follow up on customer requests and feedback
  </li>
  <li>
   Maintain regular and clear communication with customers to ensure satisfaction and loyalty
  </li>
  <li>
   Coordinate with Sales, Logistics, and Production teams to ensure seamless order execution
  </li>
  <li>
   Generate reports related to order status, customer issues, and service metrics
  </li>
  <li>
   Support continuous improvement initiatives in customer service processes
  </li>
  <li>
   Provides customer service to customers and sales team to develop, sell, and successfully implement solutions that will meet the client&rsquo;s needs. Supports sales and the distribution channel and manage complaints and other issues affecting customer orders.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer In Return
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The opportunity to work and grow in a truly global organization, collaborating with professionals in a global context.
  </li>
  <li>
   LinkedIn Learning Access and wide development opportunities
  </li>
  <li>
   Strong benefits package
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Go ahead, apply today!
  <br/>
  <br/>
 </strong>
 If this sounds like a good fit, then we&rsquo;d love to hear from you
 <strong>
  .
 </strong>
 Once we review applications, we&rsquo;ll then reach you.
 <br/>
 <br/>
 Please note that we will be reviewing applications throughout the application period. You&rsquo;re your application is reviewed, one of our Talent Acquisition team will reach out with feedback. Candidates should expect a 2-3 stage interview process as well as an online assessment.
 <br/>
 <br/>
 Join us. Help protect food, people and the planet.
</div>


Customer Service Senior Specialist

BASF

<div></div><div><div><div><p><b>Location: </b>Ataşehir</p><p><b>
JG: </b>3</p><p>
Would you like to work with us for 6 months for our Customer Service Specialist(Temporary) position?</p></div></div><div><div><h2 class="jobSectionHeader"><b>
QUALIFICATIONS</b></h2></div><div><ul><li>
Degree in logistics, supply chain or other comparable area and ideally first relevant experience</li><li>
Ability to work with MS Office packages; knowledge of SAP S/4 is a plus</li><li>
Strong customer orientation and responsible attitude</li><li>
Fluent Turkish and English language skills both written and spoken</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
RESPONSIBILITIES</b></h2></div><div><ul><li>
Order entry (orders received via Refinity &ndash; follow up on errors if occur)</li><li>
Transmit ordered materials in PR &agrave; create PO towards M&uuml;nster</li><li>
Book goods receipt, once goods arrive in TR</li><li>
Align with GB and customs that customs is done</li><li>
Deliver sales order in company, book goods issue to distributor</li><li>
Contact partner for distributor</li><li>
Sales order related tasks (NC, returns, follow up back orders, price list loading etc.)</li></ul></div></div></div>

Customer Service Specialist (Temporary)

Digiturk

<div>
 <p>
  Since 1999, when we set out as Turkey&rsquo;s first digital broadcasting platform, we&rsquo;ve been
  <strong>
   bringing sports and entertainment to millions, continuing to inspire along the way.
  </strong>
  Since 2016, with the global strength of beIN MEDIA GROUP, we&rsquo;ve been moving forward with
  <strong>
   innovation at our core
  </strong>
  &mdash;always one step ahead.
 </p>
 <p>
  <br/>
 </p>
 <p>
  At Digiturk,
  <strong>
   we build together
  </strong>
  and
  <strong>
   draw strength from one another.
  </strong>
  <strong>
   We care, we listen, and we grow together.
  </strong>
  We truly experience the power of
  <strong>
   being a team and dreaming together. We value not only our work, but also each other. We share leadership and never stop inspiring.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   If you&rsquo;d like to be &ldquo;together&rdquo; with us on this journey, your place is ready!
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  #Digiturk&rsquo;teBirAraday&inodot;z
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   IDEAL PROFILE
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree from the faculty of business, economics, engineering or statistics,
  </li>
  <li>
   Newly graduated or 1-2 year experience in customer experience,
  </li>
  <li>
   Strong knowledge of customer contact channels such as IVR, call center, chatbot, livechat is a plus,
  </li>
  <li>
   Customer-driven and analytical thinking skills in every aspect of work and pays attention to details,
  </li>
  <li>
   Strong analytical skills is a must for collecting data from multiple sources, analyzing with a CEX approach and taking actions due to strategy,
  </li>
  <li>
   Advanced reporting and presentation skills,
  </li>
  <li>
   Proficiency in data &amp; CRM tools such as Business Object, Verint etc.
  </li>
  <li>
   Highly proactive, have a strong can-do attitude
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   MAIN RESPONSIBILITIES WILL INCLUDE
  </strong>
 </p>
 <ul>
  <li>
   Be the voice of customer,
  </li>
  <li>
   Create an effective CEX reporting structure from all customer-related channels,
  </li>
  <li>
   Track CEX KPI&rsquo;s and analyze the data to turn strong insights for providing the customer with a great experience in all areas,
  </li>
  <li>
   Prepare regular and ad-hoc reports for different teams to support business development,
  </li>
  <li>
   Identify and analyze customer insights, define pain points and take actions for continuous improvement due to cex approach and company strategy,
  </li>
  <li>
   Regular tracking and improvement &ndash; if needed &ndash; for CEX KPI&rsquo;s by detecting all areas such as CC (Customer Care), technical service, digital channels etc.,
  </li>
  <li>
   Willing to follow multiple projects (existing or new), results-oriented and guiding the different teams by making benchmarks,
  </li>
  <li>
   Strong communication skills, ability to build relations with both external and internal stakeholders
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   WHAT WE OFFER
  </strong>
 </p>
 <ul>
  <li>
   Digiturk &lsquo;&rsquo;cares about your life&rdquo; &ndash; Life Insurance
  </li>
  <li>
   Digiturk also cares about your family - Private health insurance family members included
  </li>
  <li>
   Digiturk stands by you in your retirement - Digiturk retirement contribution
  </li>
  <li>
   Do whatever you want on your birthday leave (Paid birthday leave)
  </li>
  <li>
   A Happy birthday gift from Digiturk (Birthday gift card)
  </li>
  <li>
   Periodic Health Leave (Menstrual Leave)
  </li>
  <li>
   Digiturk supports our mothers (Nursery benefit)
  </li>
  <li>
   Digiturk celebrate holidays together (gift card)
  </li>
  <li>
   Global talent programs that offer development opportunities in a multicultural environment
  </li>
  <li>
   The opportunity to work with joy in a positive environment
  </li>
  <li>
   &lsquo;&rsquo;In Digiturk we have fun together, we succeed together! &lsquo;&rsquo; activities
  </li>
  <li>
   Opportunities to be in the media world, as well as opportunities to experience the excitement of football on the spot, opportunities to meet celebrities you love, ... etc.
  </li>
 </ul>
</div>


Customer Experience Specialist

Kraft Heinz

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  About Job
  <br/>
  <br/>
 </strong>
 We have an excellent opportunity available for a Customer Service Specialist to make a difference at Kraft Heinz. You&rsquo;ll be working in a high-performing team, alongside peers who are always trying to reach the next level.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 In this position, ensuring robust and effective order processing methods. Working in SAP and Excel to input and process orders and deliveries to ensure optimal flow of goods to customers.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support demand planning team and sales team on building forecasts and plans to drive growth in IMS.
  </li>
  <li>
   Securing monthly turnover of business unit by issuing invoicing on SAP on time and doing monthly reconciliations with Finance team.
  </li>
  <li>
   Analyzing customer service metrics and providing insights to stakeholders to inform business decisions.
  </li>
  <li>
   OTIF focuses on each order. Good communication with logistics manager, demand planner and customers to ensure availability of products in accordance with SNOP Meetings.
  </li>
  <li>
   Dealing with customer queries (price enquiries- tracking of orders etc.)
  </li>
  <li>
   Driving service excellence through customer service team in order to meet or exceed customer service expectations.
  </li>
  <li>
   Ensuring understanding of customer service needs and driving service projects to meet or exceed them etc.
  </li>
  <li>
   Focusing on CS KPIs as OTIF &amp; CFR for each order. Ensuring product availability through good communication with logistics, demand and customers as aligned in SNOP meetings.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Degree is in Engineering- Business Management- International Trade or relevant degrees.
  </li>
  <li>
   1-3 years of S&amp;OP and Logistic related activities (customer service- demand &amp; supply- logistic execution)
  </li>
  <li>
   Advanced knowledge of Excel (data filters- VLOOKUP- Pivot Tables)
  </li>
  <li>
   Strong analytical and problem-solving skills
  </li>
  <li>
   Ability to communicate with excellence and simplify issues in comprehensive plan for action
  </li>
  <li>
   Advanced knowledge of SAP OTC processes- ERP Programs
  </li>
  <li>
   Preferably fluent in English
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We&rsquo;re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.
 <br/>
 <br/>
 No matter the brand, we&rsquo;re united under one vision To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we&rsquo;re transforming the food industry with bold thinking and unprecedented results. If you share our passion &ndash; and are ready to create the future, build a legacy, and lead as a global citizen &ndash; there&rsquo;s only one thing to do join our table and let&rsquo;s make life delicious!
 <br/>
 <br/>
 Our Culture of Ownership, Meritocracy &amp; Collaboration
 <br/>
 <br/>
 We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level &ndash; from entry-level intern to senior leader &ndash; to own their work. We share a responsibility to think like Owners &ndash; to be mindful of the collective and sustained success of Kraft Heinz &ndash; which we apply to every situation, every day. As part of Kraft Heinz, you're supported to grow and achieve. You&rsquo;re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level &ndash; and you&rsquo;ll be rewarded. You&rsquo;re given opportunities to leave a mark and build a legacy. But you won&rsquo;t do it alone. You&rsquo;re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.
 <br/>
 <br/>
 Location(s)
 <br/>
 <br/>
 Istanbul Branch
 <br/>
 <br/>
 <strong>
  Kraft Heinz is an Equal Opportunity Employer &ndash; Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes
 </strong>
 <strong>
  .
 </strong>
</div>


Customer Service Specialist

Align Technology

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
As Customer Success Specialist you help the Invisalign Doctors with all the process situations they can come up with. From handling their Invisalign inquiries to questions about their website. In addition, you support our sales team and proactively call customers to educate and guide on our systems. Also you solicit for feedback, inform our customers on promotions/ events and any issues that might arise.<br>
</div><div>With your experience in a customer based environment, you make sure the customer is satisfied. You will do this by responding and interacting in a timely, patient, tactful and professional manner. This also means a great opportunity for you to participate in activities designed to improve customer satisfaction and business performance.</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><br>
<ul>
<li>
Respond to customer inquiries, requests and complaints received via phone, e-mail, or any other communication channel.</li>
<li>Initiate contact with customers; provide doctors and dental practices with proactive service, aiming at prevalence of outbound interactions.</li>
<li>Ensure timely resolution to customer inquiries, issues and complaints.</li>
<li>Be alert to trends in requests and issues reported by customers. Research information to answer inquiries from customers and share learning&rsquo;s with departmental peers and management.</li>
<li>Provide input regarding training needs to customer success manager of training and quality development; assist with development and presentation of information and training when requested.</li>
<li>Interact with customers and fellow employees in a timely, patient, tactful and professional manner. Handle difficult or sensitive issues following department guidelines.</li>
<li>Meet departmental standards for personal and team performance metrics.</li>
<li>Accurately and thoroughly document information in the company&rsquo;s database(s) about each contact they handle following defined parameters.</li>
<li>Participate in special projects and/or training when requested.</li>
<li>Contribute ideas on ways to resolve problems to better serve the customer, improve productivity and customer experience; participate in activities and projects designed to improve customer satisfaction and business performance.</li>
<li>Offer solutions to issues that are often non-standard/non-routine and require some clarification.</li>
<li>Possess comprehensive knowledge of company processes, procedures and product information/materials.</li>
<li>Support Sales and other departments.</li></ul><br>
<h3 class="jobSectionHeader"><b>
Skills, Knowledge &amp; Expertise</b></h3><br>
<ul>
<li>
1 &ndash; 3 years&rsquo; experience in a customer based or related environment.</li>
<li>Excellent written and verbal communication skills in English (spoken, written, reading) and native Turkish.</li>
<li>Experience in a Windows environment where you worked with computer applications such as work processing, spreadsheet and database programs. Experience with Salesforce.com and/or SAP would be considered as a significant plus.</li>
<li>The ideal candidate possesses strong interpersonal, listening and persuasive communication skills to give the best advice to our customers.</li>
<li>You naturally strive for the best performance and you have the willingness to learn. Additionally you are a good team player, dynamic, optimistic, accurate, result oriented, hard-working and creative.</li></ul><br>
<h3 class="jobSectionHeader"><b>
About Align Technology</b></h3><div>
<b>Your growth and well-being:</b><br>
<br>
At Align, every smile matters. We&rsquo;re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:</div><ul>
<li>Health and well-being programs to keep you thriving in both body and mind.</li>
<li>Employee-exclusive discounts on Invisalign products.</li>
<li>Learning opportunities through online learning resources and support for your individual development plans.</li>
<li>Inclusive, global workplace that fosters collaboration, recognition and belonging.</li>
</ul><div>Country and/or role specific details will be shared with you by your recruiter during the interview process.</div><div>
<br>
<b>Discover Align:</b><br>
<br>
We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.<br>
</div><div>Align&rsquo;s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another&mdash; ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.<br>
</div><div>We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.<br>
</div><div>At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.</div><div>
<br>
As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.</div><div>
<br>
Eager to learn how we embrace our global differences and nurture employee well-being?
<br>
<b>Explore Align's culture here!</b><br>
</div><div>Want to discover more about <b>exocad</b> and <b>Cubicure</b>? Click on their names for additional information.</div><div><br>
<b>
Applicant Privacy Policy:</b><br>
<br>
Review our <b>Applicant Privacy Policy</b> for additional information.<br>
<br>
<b>Equal Opportunity Statement:</b><br>
<br>
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.</div></div>

Customer Success Specialist

DHL Freight

<div>
 We are looking for a ENGLISH SPEAKING CUSTOMER SERVICE SPECIALIST for our head office which located in HALKALI / &Idot;STANBUL.
 <br/>
 <br/>
 She/he will be responsible contributing company profitability through ensuring customer satisfaction and will be responsible for converting customers into passionate evangelists. If you love talking to people and proactively solving issues and good at analyses, this can be your call!
 <br/>
 <br/>
 This is an opportunity to experience multinational logistics dynamics at the heart!
 <br/>
 <br/>
 MAIN RESPONSIBILITIES:
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Being accountable for big volume local/multinational customers, supervising the logistics operation.
  </li>
  <li>
   Provide knowledgeable answers to questions about product, pricing and availability.
  </li>
  <li>
   Work with internal departments to meet customer's needs.
  </li>
  <li>
   Data entry in various platforms/using digital systems.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 QUALIFICATIONS &amp; KEY REQUIREMENTS:
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   University graduation
  </li>
  <li>
   Newly graduate or 1-2 years' experience
  </li>
  <li>
   Fluent ENGLISH in both writing &amp; speaking
  </li>
  <li>
   Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  </li>
  <li>
   Ability to multi-task, organize, and prioritize work
  </li>
  <li>
   Problem solving and analytical thinking
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 We are looking for a passionate and dynamic individual who is ready to take on challenges and make a difference.
 <br/>
 <br/>
 If you think you are a good fit, send us your application and step into the new chapter in your career journey!
 <br/>
 <br/>
 ABOUT DHL FREIGHT:
 <br/>
 <br/>
 With DHL Freight we are one of the leading road freight providers, offers high-quality LTL (less than truck load), FTL (full truck load) and intermodal services for the B2B environment. With our road freight expertise, an unrivalled terminal network, special services like Customs, Trade Fairs &amp; Events and Sector-specific solutions we simplify our customers most complex transportation processes.
 <br/>
 <br/>
 DHL Freight comprises more than 160 road terminals across Europe, parts of the Commonwealth of Independent States (CIS), North Africa, the Middle East and North America. In these approximately 50 countries in Europe and beyond some 13,000 colleagues are employed.
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 WHY CHOOSE DHL FREIGHT:
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 We exist to connect people and improve their lives. We enable trade and help businesses and people grow. And we are taking responsibility for the world we live in. As the most international logistics company, we shape the future of our industry in a digitalized world. With our values; respect and results; we deliver on our goals in a focused and disciplined way without compromising our integrity and compliance. We deliver world class logistics. It&rsquo;s the promise we&rsquo;ve made to our Customers. We achieve that through excellent execution along three bottom lines in a sustainable way. We believe in nurturing talent and being great company to work for all.
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 WHAT IS NEXT:
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 APPLY US! Attach your CV with a short self explanatory document including your dreams about your future and career aspirations.
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 LOCATION: &Idot;STANBUL
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 https://www.dhl.com/content/dam/dhl/local/tr/core/documents/pdf/tr-core-legal-peronal-data-protection-freight-tr.pdf
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