associate / senior associate - consumer experience, ksa

sales engineer

marketing specialist

account management executive Jobs in Riyadh

account management executive

account management specialist Jobs in Riyadh

account management specialist

associate / senior associate - consumer experience, ksa Jobs in Riyadh

customer engagement specialist

Deraah Trading Company

<div>
 
 Job Title: Marketing Automation Specialist (Insider Platform)
 
 
 
 
 Job Description
 
 
 
 We are looking for a highly motivated and detail-oriented Insider Marketing Automation Specialist to join our marketing team. The role will focus on managing and optimizing our marketing automation activities using the Insider platform, ensuring seamless campaign execution, advanced segmentation, personalization, and performance tracking.
 
 
 The ideal candidate will be responsible for driving customer engagement, retention, and conversions through effective automation journeys and data-driven strategies.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage and execute marketing automation campaigns on Insider, including setup, testing, deployment, and reporting.
 </li>
 <li>
 Build and optimize customer journeys, push notifications, emails, SMS, WhatsApp, and in-app messages to enhance engagement and conversion.
 </li>
 <li>
 Collaborate with marketing, product, and analytics teams to design segmentation and targeting strategies.
 </li>
 <li>
 Ensure campaigns are aligned with brand tone, business objectives, and customer experience best practices.
 </li>
 <li>
 Analyze campaign results and provide insights to improve future automation and personalization strategies.
 </li>
 <li>
 Manage data flows and integrations between Insider and other platforms (CRM, CDP, ecommerce, etc.).
 </li>
 <li>
 Stay up-to-date with new Insider features and industry best practices, applying them to ongoing campaigns.
 </li>
 <li>
 Troubleshoot issues, maintain campaign quality, and support technical requirements in collaboration with Insider&rsquo;s support team.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business, or related field.
 </li>
 <li>
 Hands-on experience with Insider (at least 2 years).
 </li>
 <li>
 Strong understanding of customer lifecycle marketing, segmentation, and personalization.
 </li>
 <li>
 Analytical mindset with experience in campaign performance measurement and reporting.
 </li>
 <li>
 Excellent communication and project management skills.
 </li>
 <li>
 Ability to work cross-functionally with marketing, tech, and product teams.
 
 
 </li>
 </ul>
 Skills: campaigns,automation,marketing automation
</div>

Marketing Automation Specialist (Insider Platform)

Fast Fit

<div>Company Overview 
Fast Fit EMS Fitness Company was founded in 2019 and has grown into a leading EMS fitness brand in Saudi Arabia. The company operates 11 fitness clubs across major cities and is known for delivering high-quality EMS training solutions. Fast Fit is committed to innovation, customer satisfaction, and providing strong career growth opportunities for its employees. 
Position Summary 
The Sales Specialist (Call Center) is responsible for handling inbound and outbound customer interactions, converting inquiries into sales opportunities, and delivering an excellent customer experience. This role focuses on achieving sales targets, managing customer requests, and building strong relationships through professional communication across phone and digital channels.<div></div><h3 class="jobSectionHeader"> 
Requirements</h3>
Key Responsibilities 
Sales &amp; Customer Engagement 
Handle customer inquiries through phone calls, emails, and digital channels in Arabic and English. 
Convert leads and inquiries into confirmed memberships or sales opportunities. 
Achieve individual and team sales targets while maintaining service quality. 
Follow up with potential clients and manage leads effectively. 
Communication &amp; Relationship Management 
Provide clear, accurate information about services and offers. 
Demonstrate persuasive communication and active listening skills. 
Build trust-based relationships with customers. 
Maintain a professional and polite communication style at all times. 
Operations &amp; Performance 
Accurately document customer interactions and sales activities. 
Manage multiple tasks efficiently in a fast-paced environment. 
Collaborate with team members to support sales campaigns and initiatives. 
Contribute positively to the overall team culture and work environment. 
Qualifications &amp; Requirements 
Experience &amp; Education 
Minimum 1 year of experience in sales, call center, or customer service (preferred). 
Bachelor&rsquo;s Degree is preferred, but not mandatory. 
Candidates with strong sales aptitude and customer-handling experience will be considered. 
Skills &amp; Competencies 
Strong verbal and written communication skills. 
Fluency in Arabic and English. 
Persuasive selling and negotiation skills. 
Strong phone etiquette and active listening ability. 
Ability to multitask, prioritize, and manage time effectively. 
Comfortable working in a target-driven and fast-paced environment. 
Professional appearance and polished demeanor.<div></div><h3 class="jobSectionHeader"> 
Benefits</h3><div>
Work Schedule 
5 working days per week 
Call center&ndash;based role 
Benefits &amp; Growth Opportunities 
Competitive salary package 
High commission structure 
Performance-based incentives 
Comprehensive health insurance coverage 
Specialized internal training programs 
Career growth and promotion opportunities 
Opportunities for regional and global exposure 
30 days of paid annual leave</div></div>
 
Bachelor's degree /Diploma in Exercise Science or related field.
Certification as a Personal Trainer from a recognized organization.
Fluency in English languages.
Strong communication and interpersonal skills.
Ability to motivate and inspire clients.
Passion for health, fitness, and helping others.
Ability to work flexible hours, including evenings and weekends.

Sales Specialist (Call Center) - New

Sales Specialist (Call Center)

Confidential Government

<div>
 
 
 About the Role
 
 
 
 You will design and implement organizational development initiatives, enhance employee engagement, and build a high-performance culture that supports strategic goals and drives business outcomes.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Organizational Development
 
 
 <ul>
 <li>
 Design and execute the annual OD plan aligned with the organization's strategy and objectives.
 </li>
 <li>
 Review and update organizational structures, job descriptions, and grading systems to reflect business needs.
 </li>
 <li>
 Develop and implement competency frameworks and career pathing models across all functions.
 </li>
 <li>
 Lead performance management cycles, including goal setting, mid-year reviews, and annual appraisals.
 </li>
 <li>
 Design succession planning programs and identify high-potential employees for leadership pipelines.
 </li>
 <li>
 Manage change initiatives and support business transformation projects across departments.
 </li>
 <li>
 Develop and update HR policies, procedures, and manuals in line with labor law and best practices.
 </li>
 <li>
 Conduct organizational assessments, workforce analytics, and diagnostic studies to identify improvement areas.
 </li>
 <li>
 Partner with department managers to analyze workflow efficiency and recommend structural improvements.
 </li>
 </ul>
 
 
 Employee Engagement
 
 
 <ul>
 <li>
 Design and execute the annual employee engagement strategy and calendar.
 </li>
 <li>
 Plan and deliver engagement surveys, analyze results, and present actionable insights to leadership.
 </li>
 <li>
 Develop internal communication campaigns to strengthen culture, values, and employer branding.
 </li>
 <li>
 Organize employee events, recognition programs, and wellbeing initiatives.
 </li>
 <li>
 Build and manage rewards and recognition frameworks that drive motivation and retention.
 </li>
 <li>
 Monitor engagement KPIs and retention metrics, then recommend corrective actions.
 </li>
 <li>
 Support onboarding experience to ensure new hires integrate smoothly into the culture.
 </li>
 <li>
 Lead exit interview analysis and translate findings into retention strategies.
 </li>
 <li>
 Prepare periodic OD and engagement reports with analytics to support executive decisions.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor's degree, preferably in Human Resources, Business Administration, or Organizational Psychology.
 </li>
 <li>
 3+ years of experience in Human Resources, with at least 1 to 2 years in OD, performance management, or employee engagement.
 </li>
 <li>
 Professional HR certification preferred (SHRM, CIPD, or equivalent).
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Core Competencies
 
 
 <ul>
 <li>
 Organizational development and design
 </li>
 <li>
 Performance management
 </li>
 <li>
 Change management
 </li>
 <li>
 Employee engagement and culture building
 </li>
 <li>
 Internal communications
 </li>
 <li>
 Competency and career frameworks
 </li>
 <li>
 Succession planning
 </li>
 <li>
 Workforce analytics and reporting
 </li>
 <li>
 Project management
 </li>
 <li>
 Strategic thinking and problem solving
 </li>
 </ul>
 
 
</div>

OD & Engagement Specialist

Clean Life

Job DescriptionWe are seeking an Influencers Coordinator to manage and execute all influencer collaboration activities across social media platforms. This role involves overseeing contracts, coordinating content publishing, ensuring campaign accuracy, and supporting the marketing team to achieve campaign objectives.Key ResponsibilitiesFollow up on influencer contracts and collaboration agreements, ensuring compliance with all terms.Coordinate publishing schedules and ensure content is posted at the planned times.Review influencer content prior to publishing to ensure alignment with brand guidelines and identity.Document all published materials (photos, videos, links).Monitor campaign performance and track engagement metrics across platforms.Prepare periodic reports on influencer performance and campaign outcomes.Maintain an up-to-date influencer database, including rates, content types, and contact details.Research and identify new influencers suitable for upcoming campaigns, reviewing their profiles and analytics.Communicate daily with influencers or their managers regarding campaign updates and requirements.Follow up on financial procedures such as invoice requests, confirmation of receipt, and submitting documents to relevant teams.Collaborate with the marketing team to support content production and ensure alignment with campaign strategy.Adhere to marketing plans and contribute to achieving campaign goals.RequirementsDiploma or Bachelor&rsquo;s degree in Marketing, Media, Public Relations, or a related field.1&ndash;3 years of experience in influencer marketing or digital marketing (entry-level experience accepted).Good understanding of social media platforms and content trends.Strong communication, organizational, and time-management skills.High attention to detail and ability to work in a fast-paced environment.موقع العمل: بشكل شخصي

Influencer Relations Specialist

Plat4mation

<div>
 
 
 Position:
 
 ServiceNow Senior Business Consultant
 
 
 
 
 
 
 Location: Saudi Arabia
 
 
 
 
 
 
 
 Are you passionate about ServiceNow and highly motivated to propose and pitch solutions to customers? Are you able to maximize customer value realization during implementations with your expertise? Can you organize and communicate easily as a trusted advisor? Then we are looking for you as our next Business Consulting Specialist!
 
 
 
 
 
 
 
 About the Role
 
 
 
 As a
 
 Business Consulting Specialist
 
 , you will work closely with clients to bridge business goals with the power of the ServiceNow platform. You&rsquo;ll play a key role in shaping digital strategies, designing scalable processes, and delivering enterprise-level solutions. Your mission:
 
 maximize customer value realization and become a trusted advisor
 
 .
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Drive process design, governance, KPIs, and control frameworks at a strategic level.
 </li>
 <li>
 Lead ServiceNow Projects and enterprise service management consulting engagements.
 </li>
 <li>
 Run executive workshops and pitch functional ServiceNow solutions.
 </li>
 <li>
 Present high-level demos, conduct gap analyses, and translate needs into actionable solutions.
 </li>
 <li>
 Define operating models, roles, dashboards, and reporting structures.
 </li>
 <li>
 Align solutions with ITIL standards and ensure platform coherence.
 </li>
 <li>
 Support organizational transformation through strong stakeholder engagement.
 </li>
 <li>
 Implement ServiceNow systems aligned with enterprise architecture and process maturity.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in IT, Engineering, or related field.
 </li>
 <li>
 
 7+ years of experience
 
 in consulting or digital transformation, ideally in large, complex environments.
 </li>
 <li>
 Deep understanding of PaaS solutions and enterprise platforms.
 </li>
 <li>
 Hands-on experience in
 
 ServiceNow,
 
 including
 
 configuration and implementation
 
 projects.
 </li>
 <li>
 Certified in:
 
 ITIL v4
 
 </li>
 <li>
 
 ServiceNow System Administrator
 
 </li>
 <li>
 
 ServiceNow Implementation Specialist
 
 </li>
 <li>
 Fluent in
 
 English
 
 ;
 
 Arabic
 
 proficiency is highly desirable.
 </li>
 <li>
 Strong presentation skills and ability to pitch solutions to business and technical audiences.
 </li>
 <li>
 Proven capability to lead customer relationships and act as a
 
 trusted advisor
 
 .
 </li>
 </ul>
 
 
 
 
 
 About Plat4mation
 
 
 
 Plat4mation is the largest pure-play ServiceNow Elite Partner based in EMEA, helping organizations make work flow through AI-driven transformation. We deliver advisory, implementation, and managed services across the ServiceNow AI platform, leveraging work flow automation and AI capabilities to accelerate productivity, simplify complexity, and create measurable business impact.
 
 
 
 
 
 Founded in 2013 and headquartered in Utrecht, the Netherlands, Plat4mation has grown to over 750 employees across 13 countries worldwide. We are proud to be recognized with multiple Global and EMEA ServiceNow Partner Awards.
 
 
 Learn more at
 
 
 www.plat4mation.com
 
 
 
</div>

Senior Business Consultant

Empowering Energy

Marketing Specialist - أخصائي تسويقBluemen Coffee &amp; Sweets, a growing caf&eacute; brand in Riyadh, is looking for a highly skilled Marketing Specialist with a strong marketing background and proven experience in engaging with multinational companies and diverse customer segments.About Us: For the past 2 years, Bluemen Coffee &amp; Sweets has been serving high-quality coffee and premium sweets, building a strong reputation for quality, consistency, and customer experience across Riyadh.Location: Riyadh, Saudi ArabiaKey Responsibilities:<ul><li>Develop and execute effective marketing strategies aligned with business goals</li><li>Take initiative in planning campaigns and proposing innovative marketing ideas</li><li>Think creatively and introduce out-of-the-box concepts to attract customers</li><li>Build and maintain strong customer relationships and engagement</li><li>Manage and grow all social media platforms (Instagram, TikTok, Snapchat, etc.)</li><li>Create and oversee content including campaigns, promotions, new items, and discount offers</li><li>Plan and execute marketing campaigns to increase brand awareness and sales</li><li>Coordinate with designers, photographers, and external partners for high-quality content</li><li>Monitor market trends, competitors, and customer behavior to refine strategies</li><li>Manage paid advertising campaigns and optimize performance</li><li>Ensure consistent brand identity across all platforms</li><li>Analyze campaign performance and provide actionable insights</li></ul>Requirements:<ul><li>Strong marketing background with proven professional experience</li><li>Experience working with or engaging multinational companies and diverse markets</li><li>Expertise in digital marketing and social media management</li><li>Experience with paid advertising platforms (Meta Ads, Google Ads, etc.)</li><li>Strong communication, presentation, and organizational skills</li><li>Ability to work independently, take initiative, and deliver results</li><li>Arabic and English proficiency preferred</li></ul>What We Offer:<ul><li>Competitive salary based on experience</li><li>Opportunity to grow within a fast-expanding caf&eacute; brand</li><li>Professional and dynamic work environment</li></ul>If you are creative, proactive, and passionate about marketing, we encourage you to apply.Apply by sending your CV.Job Type: Full-timeWork Location: In person

Marketing Specialist - أخصائي تسويق

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