customer engineer iii - (c3)

field service engineer 2

tech support iii, engineer

customer engineer iii c3

Applied Materials

<div>Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips &ndash; the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world &ndash; like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary:
$37.00 - $51.20
Location:
Boise,ID
You&rsquo;ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible&mdash;while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We&rsquo;re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . 
As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service. 
<div>Role Responsibilities:
</div><div><div><div><div><div><div><div><div><div><ul><li>Install, maintain, and upgrade customer equipment
</li><li>Apply basic diagnostic techniques to assess equipment and address technical issues, with assistance from Senior Field Service Engineers [Customer Engineers]
</li><li>Collaborate with Senior Field Service Engineers [Customer Engineers] and/or the customer to understand roadmaps, process flows, inflection points, requirements, and business challenges
</li><li>Train and mentor junior Field Service Engineers [Customer Engineers]
</li><li>Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
</li><li>Coordinate and communicate directly with customers
</li><li>Fulfill additional duties, as assigned 
</li></ul> 
Minimum Qualifications:
<ul><li>Completion of an Associate degree, military technical training, field service experience, or trade certification
</li><li>4-7 years of work experience in semiconductor industry or other equipment support industry
</li><li>Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics
</li><li>Strong knowledge of hand tools and their appropriate usage, including digital multimeters
</li><li>Effective written and verbal communication skills
</li><li>Basic knowledge of Microsoft Excel, Word, and PowerPoint
</li><li>Possession of a valid driver&rsquo;s license and the ability to obtain a passport, if travel is required.
</li><li>Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols 
</li></ul> 
Physical Requirements:
 
This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
</div></div></div></div></div></div></div></div></div>#LI #hiring
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 20% of the Time
Relocation Eligible:
Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.</div>

Customer Engineer III - (C3)

Loffler Companies, Inc.

<div>About the Company 
At Fisher's Technology, our mission is straightforward: to cultivate exceptional satisfaction among both our customers and our team members. This commitment has guided our organization since 1936 and has contributed to our recognition as one of the Best Places to Work for 18 consecutive years. We provide comprehensive business technology solutions, including managed IT services, cybersecurity, managed print services, workflow automation, business telephony, and physical security systems.
Fisher's Technology is proud to be part of Loffler Companies, together forming one of the nation's largest independent business technology providers, with operations spanning across the mountain west to Midwest. This partnership unites our trusted local relationships and people-centered cultures with expanded resources and additional expertise, enabling us to better serve both our employees and our clients. Learn more about Fisher's Technology and Loffler Companies Inc. by visiting our sites.
For those seeking more than employment, an organization that fosters professional growth, encourages meaningful contribution, and values a collaborative, engaged workplace culture, we invite you to connect with us.
Position Summary 
Our IT Team is seeking to fill our Tech Support III, Engineer position with a qualified individual who has strong attention to detail, is process and detail oriented, and provides exceptional customer experience. This position is responsible for a wide range of projects, handling technical escalations, and contributing to technical development within our managed services team.
Roles &amp; Responsibilities<ul><li>
Configure, deploy, manage and support Microsoft 365 tenants, including Exchange, SharePoint, Teams, OneDrive, and other cloud services.</li><li>
Administration and support of client virtualization environments including VMware vSphere, and Hyper-V.
</li><li>Configure, implement, and support multiple vendor network environments including Meraki, Ubiquiti, Cisco, Fortinet, routers, switches, and wireless access points.</li><li>
Implement, troubleshoot, and resolve complex network issues, including connectivity, routing, and cyber security incident response ensuring compliance and industry best practices.</li><li>
Serve as the highest-level escalation point for complex technical issues, collaborating with client stakeholders, vendors, and internal technicians to resolve escalated tickets promptly.</li><li>
Maintain up-to-date knowledge of industry trends, emerging technologies, and security threats, ensuring proactive resolutions and updates to best practices across our client environments.
</li><li>Lead and assist in the planning, implementation, and execution of network, server, and cloud infrastructure projects (e.g., migrations, upgrades, new deployments).</li><li>
Collaborate with internal and client stakeholders to define technical requirements, project timelines, and resource allocation for system upgrades and new technology deployments.</li><li>
Provide technical leadership and mentorship to internal team members, sharing expertise and promoting knowledge sharing within the team.</li><li>
Assist with training and onboarding new employees on technology platforms, tools, and best practices.</li><li>
Generate reports on performance, security incidents, and project status for upper management and client stakeholders.</li><li>
Take ownership of complex technical issues, performing thorough troubleshooting and root cause analysis to resolve and document critical client incidents.</li><li>
Maintain accurate client and ticketing documentation for system configurations, network topologies, and troubleshooting procedures.</li><li>
Ensure that all projects and system implementations are well-documented, and that proper training is provided to the client stakeholders and internal technical teams.</li></ul>
Requirements:<ul><li>
8+ years of experience in IT support, with a focus on network and infrastructure technologies.</li><li>
Excellent communication and customer service skills, both on the phone and in writing.
</li><li>Ability to communicate technical issues clearly and effectively to non-technical stakeholders.</li><li>
Strong ability to work in a team environment, providing training and support to junior team members and client stakeholders.</li><li>
Must be able to lift 25 lbs. frequently, 50 lbs. occasionally, and 50+ lbs. with assistance.</li><li>
Clean driving record.</li></ul>
Technical Qualifications:<ul><li>
In-depth experience in the administration, configuration, and troubleshooting of Microsoft 365 suite (Exchange Online, SharePoint, Teams, OneDrive, etc.).</li><li>
Knowledge of PowerShell for Microsoft 365 automation and scripting tasks.</li><li>
Strong understanding of Microsoft 365 licensing models and subscription management.</li><li>
Extensive experience with VMware vSphere, ESXi, vCenter, and HyperV environments.</li><li>
Expertise in configuring and supporting enterprise and small business firewall solutions (Cisco, Fortinet, Palo Alto, Meraki, etc.).</li><li>
Deep knowledge of TCP/IP networking, VLANs, DNS, DHCP, and VPN technologies.</li><li>
Experience in implementing and troubleshooting network security policies, firewall rules, NAT configurations, and VPN solutions.</li><li>
Experience with SD-WAN technologies and cloud-based network solutions.</li></ul>
?Certifications:<ul><li>
Microsoft Certified: Azure Administrator Associate</li><li>
Microsoft Certified: Security, Compliance, and Identity Fundamentals</li><li>
Microsoft Certified: Modern Desktop Administrator Associate</li><li>
Cisco Certified Network Associate (CCNA) or equivalent</li><li>
Fortinet NSE 4 or equivalent</li><li>
CompTIA Network+ or Security+</li></ul>
Why Work for Us?<ul><li>
Top Workplace</li><li>
Career Advancement</li><li>
Employer Paid Life Insurance and Disability</li><li>
Paid Time Off, Paid Sick Time, Volunteer Time, Holidays, Bereavement, and Parental Leave</li><li>
Benefits Package including FSA, Medical, Dental, and Vision</li><li>
401K with Employer Match</li><li>
Tuition Reimbursement</li></ul>
Loffler Core Values 
What Defines our Culture.<ul><li>
Positive attitude: Be part of the solution. Put extra effort in all you do. Everything you do matters. Be a team player.</li><li>
Integrity: Deliver on commitments. Do what is right. Live the mission. Be honest.</li><li>
Innovation: Welcome new ideas. Work smarter. Be a visionary.</li><li>
Customer first focus: Delight our clients. Bring value every day. Exceed expectations. Always do a good job.</li><li>
Professionalism: Commit to excellence. Learn and improve. Looks and words matter. Best in industry; field expert.</li><li>
Drive for results: Performance-orientated. Hard-working. Refuse to lose. Be accountable.</li></ul>
Loffler Companies is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace.</div>

Tech Support III, Engineer

Ryder System

<div>Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
Job Description :
Summary
Lead Solutions Design Engineers are responsible to support the growth of our Supply Chain Solutions &amp; Dedicated Transportation Solution offerings by developing, designing and winning new business through:
Designing solutions that deliver financial value to our Customers
Demonstrating an understanding of our Customer's business
Providing feasible designs that are aligned with our Customer's needs
Helping the pursuit team with shaping wins plans consistent with our solution design
Providing sustainable designs that are aligned with Ryder's operational &amp; technical capabilities
Writing and delivering a compelling proposal that influences the customer decision to select Ryder
Support awarded business throughout the startup process, successfully transitioning design and proposal assumptions to Operations and SCE CI resources through the Customer Due Diligence process
They are a key team member within a pursuit team that works on new business opportunities. The Lead Solutions Design Engineer will support a pursuit from start to finish and will be an active team member throughout the various stages of the pursuit all the way through successful transition during startup. Key activities include:
Specialize across multiple design disciplines
Use advance analytical techniques and concepts to understand the business
Manage or mentor a small team of other SD Engineers
Execute design processes to create, re-design, or optimize logistics networks
Think and act independently and creatively
Effectively communicate the design and solution to internal stake holders &amp; the client
Essential Functions
<ul><li>Support the bid submission process by reviewing RFP documents, understand objectives, develop questions to clarify gaps and develop initial hypothesis specific to a specific solution design that solves our customer's needs &amp; delivers unique value</li>
<li>Data validation, cleansing, profiling, baseline development &amp; defining scenarios to model</li>
<li>Calculating labor, equipment, facility and expense requirements based on transportation and warehousing design assumptions. Develop process flows, concept of operations and value propositions consistent with the win strategy and work with IT to develop concept of systems. Coordinate with Pricing and other functions to develop cost and pricing models as well as relevant assumptions</li>
<li>Develop optimizations scenarios and strategies that are aligned with objectives</li>
<li>Meet frequently with customers and cross-functional bid response team. Support technical review presentations and design validation meetings</li>
<li>Implementation follow-up, which requires engineer to validate and modify deployed process to ensure that it matches plan</li>
<li>Develop and improve engineering tools and methodologies to ensure industry best practices</li>
<li>Lead consulting projects that involve understanding customers&rsquo; pain-points developing and presenting solutions</li>
</ul>Additional Responsibilities
<ul><li>Perform other duties as assigned</li>
</ul>Skills and Abilities
<ul><li>Superb data organization and cleansing skills</li>
<li>Exhibit advanced skills and concepts using design applications, tools, techniques, and methodologies to analyze and design complex transportation and warehousing networks</li>
<li>Familiarity in simulation tools, transportation &amp; warehouse management systems, ERPs, Automation, MHE, Visibility Tools, and industry leading technologies(preferred)</li>
<li>Ability to influence the project teams by using facts, statistics, and analytics</li>
<li>Comprehend complex supply chain and transportation solutions and segment design processes into manageable elements and process steps</li>
<li>Excellent verbal, written and presentation skills, including the ability to translate complex designs, concepts, and regulations into terms readily understood</li>
<li>Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)</li>
<li>Microsoft Office Suite skills with emphasis on Access, Excel and PowerPoint expert required</li>
<li>Knowledgeable of visualization (Tableau, Microsoft) and database programming intermediate preferred</li>
<li>Knowledge of effective metrics programs and design networks that are sustainable and measurable advanced required</li>
<li>Transportation Design:Extensive knowledge of Dedicated Services and Managed Transportation NetworksRequired knowledge of all available equipment types such as; dry van, temperature control, flat bed, other specialized equipmentTransportation Design Tools ie; JDA, Appian, Network Design Tools ie; Llamasoft/Optilogic , Transportation Management Systems ie; Blue Yonder, OTM, Mapping Software ie; Power BI expert required</li>
</ul>Qualifications
<ul><li>Bachelor's degree required in Engineering, Business, Supply Chain Management or Industrial Engineering</li>
<li>Six (6) years or more in the Transportation industry(e.g., Truckload, Multi-stop TL, LTL, Intermodal, Bulk, Rail, or Parcel services) required</li>
<li>Six (6) years or more in the Warehousing and/or Manufacturing industry (e.g., Industrial Engineering, Warehouse Operations, Operations) required</li>
<li>Microsoft Office Suite skills with emphasis on Access, Excel and PowerPoint expert required</li>
<li>Knowledgeable of visualization (Tableau, Microsoft) and database programming intermediate preferred</li>
<li>Knowledge of effective metrics programs and design networks that are sustainable and measurable advanced required</li>
<li>Transportation Design:Extensive knowledge of Dedicated Services and Managed Transportation NetworksRequired knowledge of all available equipment types such as; dry van, temperature control, flat bed, other specialized equipmentTransportation Design Tools ie; Blue Yonder Transportation Modeler, Appian, Network Design Tools ie; Llamasoft/Optilogic, Transportation Management Systems ie; Blue Yonder, OTM, Mapping Software ie; Power BI expert required</li>
</ul>DOT Regulated: No
Job Category: Solutions Design
Our Culture &amp; Commitment :
At Ryder, you&rsquo;re trusted to make an impact&mdash;while enjoying room to grow and having a voice that&rsquo;s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate&rsquo;s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type :
Salaried
Minimum Pay Range:
100000
Maximum Pay Range:
120000
Benefits Information :
For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
For more information about benefits, click here (https://ryder.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=4022345&amp;hashed=256118533) to download the comprehensive benefits summary.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note :
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .
Current Employees :
If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
\#wd</div>

Transportation Lead Solutions Design Engineer (remote)

Clark Pacific

<div>Build Your Career in Structural Engineering

At Clark Pacific, you'll do more than design buildings you'll help bring them to life.

As an Entry-Level Structural Engineer, you'll work alongside experienced Structural Engineers, Project Engineers, and industry experts to design innovative precast concrete building systems for commercial, industrial, healthcare, mission-critical, and advanced manufacturing facilities.

From your first day, you'll gain hands-on experience with structural analysis, design, manufacturing, and field operations while contributing to real projects that shape skylines and communities. If you're looking for a place where you can continue learning, earn your PE and SE licenses, and grow into a technical leader, Clark Pacific offers a career path&mdash;not just a job.

Location: Boise, Idaho

Competitive Compensation: 
$85,000&ndash;$100,000 annually, depending on experience.

What You'll Do
<ul>
<li>Assist in the structural design of precast concrete building systems.</li>
<li>Perform structural calculations and engineering analysis under the guidance of experienced engineers.</li>
<li>Learn the design of beams, columns, walls, floor systems, stairs, and other structural components.</li>
<li>Develop engineering details, calculations, and construction documents.</li>
<li>Coordinate with Project Engineers, Project Managers, Manufacturing, and Field Operations throughout the project lifecycle.</li>
<li>Participate in design meetings and solve real-world engineering challenges.</li>
<li>Learn industry-leading structural analysis software and engineering tools.</li>
<li>Visit manufacturing facilities and project sites to understand how designs are fabricated and installed.</li>
<li>Support multiple projects while developing technical and project management skills.</li>
<li>Other duties as assigned.</li>
</ul>
What We're Looking For
<ul>
<li>Bachelor's or Master's degree in Civil Engineering with an emphasis in Structural Engineering.</li>
<li>EIT certification or the ability to obtain shortly after graduation.</li>
<li>0&ndash;3 years of structural engineering experience.</li>
<li>Internship or co-op experience is a plus but not required.</li>
<li>Passion for structural engineering and a desire to build a long-term career.</li>
<li>Strong communication, collaboration, and problem-solving skills.</li>
<li>Curiosity, initiative, and a willingness to learn.</li>
</ul>
Preferred Qualifications
<ul>
<li>Coursework in reinforced concrete, steel design, structural analysis, or seismic design.</li>
<li>Experience with ETABS, RAM, RISA, SAP2000, or similar structural analysis software.</li>
<li>Familiarity with AutoCAD, Revit, or BIM software.</li>
<li>Interest in precast concrete design and construction.</li>
</ul>
Why Clark Pacific?

At Clark Pacific, we invest in engineers early in their careers.

You'll receive mentorship from experienced Structural Engineers while working on some of the most complex projects in the industry. You'll gain exposure to every phase of the project&mdash;from engineering and design through manufacturing and field installation&mdash;giving you experience that many engineers don't receive until much later in their careers.

Here, you'll have opportunities to:
<ul>
<li>Work on hospitals, data centers, manufacturing facilities, parking structures, and commercial buildings.</li>
<li>Learn directly from licensed Professional and Structural Engineers.</li>
<li>Gain hands-on experience with design-build delivery.</li>
<li>Develop technical expertise in precast concrete structural systems.</li>
<li>Grow into Project Engineering, Senior Structural Engineering, or Engineering Leadership roles.</li>
<li>Receive support as you pursue your PE and SE licenses.</li>
</ul>
Core Values
<ul>
<li>Determination: Meet challenges head on.</li>
<li>Innovation: Always look for better.</li>
<li>Well-Being: Seek the success, health, and happiness of all.</li>
</ul>
Benefits
<ul>
<li>Competitive compensation, paid weekly.</li>
<li>Health, Dental, and Vision Insurance, including Kaiser and VSP options.</li>
<li>Medical and Dependent Care Flexible Spending Accounts.</li>
<li>Employer-paid Life Insurance.</li>
<li>Voluntary benefits, including Critical Illness, Accident Insurance, and Whole Life Insurance.</li>
<li>401(k) with company match: 100% of the first 3%, then 50% of the next 2%.</li>
<li>Paid Time Off and Paid Holidays.</li>
<li>Opportunities for professional development and career advancement.</li>
</ul>
Benefits are subject to a waiting period.<h4 class="jobSectionHeader">
Education</h4>
Required<ul><li>
Bachelors or better in Structural Engineering or related field</li></ul>
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Structural Project Engineer (Entry-Level)

Deloitte

Global Tax Technology Customer Success and Strategy Leader, Senior ManagerReference Code 5420
 
Country: 
US Locations: USA - Birmingham; USA - Boise; USA - Cincinnati; USA - Cleveland; USA - Colorado Springs; USA - Columbus; USA - Davenport; USA - Dayton; USA - Des Moines; USA - Grand Rapids; USA - Hermitage; USA - Indianapolis; USA - Jacksonville; USA - Kansas City; USA - Louisville; USA - Memphis; USA - Midland; USA - Nashville; USA - New Orleans; USA - Omaha; USA - Pittsburgh; USA - San Antonio; USA - St. Louis; USA - Tampa; USA - Tulsa
 
Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
 
Work you'll do
 
The Customer Success & Strategy Leader is responsible for driving the execution of the Global Tax & Legal (GTL) customer success vision, operating strategy, and business transformation initiatives across Deloitte's tax technology ecosystem for Global Tax & Legal Support. This role partners with business stakeholders, product teams, and support operations to enhance the end-user support experience, improve service delivery, drive adoption of support capabilities, and advance strategic support initiatives across GTL platforms.
 
Essential Job Functions
 
Develop the strategy for and oversee execution of the GT&L Product Support and Business Operations technology; example technologies include Genesys, ServiceNow CSM, as well as leveraging Power BI for data insights.
 
Drive AI, automation, and digital transformation initiatives for the GT&L Support organization, identifying opportunities to leverage GenAI and emerging technologies to enhance customer experience, practitioner productivity, service quality, and operational scalability.
 
Manage relationships with member firms and geographic stakeholders related to support processes, ensuring support priorities, service expectations, onboarding needs, and regional requirements are effectively understood and addressed. Establish customer success frameworks that drive adoption, engagement, and satisfaction
 
Lead strategic analysis and research initiatives to identify and implement forward-looking solutions that drive support effectiveness creating an exceptional user experience.
 
Champion the voice of the customer within the support organization, leveraging customer feedback, support trends, and adoption insights to improve the end-user experience and drive CSAT outcomes.
 
Collaborate closely with the Product Support Lead to seamlessly integrate new projects into operations.
 
Lead cross-functional strategic programs and integrations, partnering with Product, Engineering, DevOps, and Support Operations teams to deliver seamless customer support experiences and achieve business objectives
 
Serve as a trusted partner and liaison to internal and external stakeholders for support processes, while focusing on talent development and performance management.
 
The team
 
Global Tax & Legal deploys the right team of experts to address the ever-evolving needs of our businesses around the world. Our professionals deliver superior compliance and advisory insights and guidance (local and global) to support our businesses operating in singular or multiple jurisdictions.
 
Qualifications
 
Minimum 15 years industry experience including 10 years' experience leading business operations, product support, or customer experience projects, including ownership of project strategy, delivery, and measurable outcomes for large scale, global applications with 5 years of experience implementing support technology projects,
 
Demonstrated proficiency with customer support and case management platforms (e.g., Genesys, ServiceNow CSM/Now Assist) and the ability to translate customer business needs into technology projects.
 
Experience with complex project strategy partnering effectively with technical teams, vendors, product teams, and customer success leads.
 
Working knowledge of Gen AI and/or Agentic AI and practical use cases in support operations (e.g., agent assist, knowledge generation, summarization), with exposure to agentic AI approaches preferred.
 
Strong change management and operationalization skills, including designing support user experiences, and awareness of embedding new processes/tools into day-to-day operations.
 
Exceptional stakeholder management and cross-functional collaboration skills, including partnering with Product Support and Customer Success leaders to prioritize roadmaps and identify opportunities.
 
Analytical capabilities with experience building dashboards and insights (e.g., Power BI), defining KPIs, and using data to drive decisions and performance improvements.
 
Excellent written and verbal communication skills, with the ability to create executive-ready updates, influence decision-making, and align geographically distributed teams.
 
Proficiency in MS word, PowerPoint, Excel to create visually and verbally engaging reports and presentations
 
Ability to inspire, coach, develop and motivate individuals and teams.
 
Driven, self-starter with excellent teaming skills who can work and communicate at an executive level.
 
Ability to manage multiple concurrent projects and deadlines; exercise strong problem‑solving and sound judgment; operate independently in a virtual environment; and maintain composure under pressure while modelling calm leadership for junior support staff.
 
Willingness and ability to travel occasionally, including globally, in support of role responsibilities.
 
Experience working in global support organization for a professional services environment preferred
 
Limited immigration sponsorship may be available.
 
Our culture
 
At Deloitte Global people are valued and respected for who they are - with opportunities to bring their unique perspectives, talents and passions to business challenges. Our global workspace creates room for individuality and collaboration. Ours is an inclusive, supportive, connected culture with a focus on development, flexibility, and well-being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.
 
Professional development
 
From entry-level employees to senior leaders, we believe in investing in you, helping you identify and hone your unique strengths at every step of your career. We offer opportunities to build new skills, take on leadership opportunities, and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
 
Benefits
 
At Deloitte, we value our people and offer employees a broad range of benefits. Our Total Rewards program reflects our continued commitment to lead from the front in everything we do-that's why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being.
 
globalGT&L

Global Tax Technology Customer Success and Strategy Leader, Senior Manager

Piedmont Airlines

<div>We can&rsquo;t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary responsibility of the position is assisting passengers in boarding/disembarking flights, operating the Jetway, monitoring computerized passenger boarding, and guiding/parking aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70) pounds, and work outside in all weather conditions. This position will report to the General Manager.
Essential Duties:<ul><li>
Assist passengers in boarding and disembarking flights</li><li>
Monitor computerized passenger boarding</li><li>
Assist customers with special needs, including arranging for wheelchairs and unaccompanied minors</li><li>
Change customer flight itinerary and seat assignments as required</li><li>
Operate the Jetway</li><li>
Load and unload baggage and cargo</li><li>
Operate motorized service vehicles and equipment</li><li>
Guide and park aircraft</li><li>
Perform cabin maintenance tasks</li><li>
Work together as a team to provide excellent customer service and meet corporate objectives</li></ul>
Job Qualifications and Competencies:<ul><li>
Successful completion of training course</li><li>
Ability to meet company goals and customer expectations in a high energy environment</li><li>
Effective communication skills</li><li>
Ability to organize, prioritize, and multitask</li></ul>
Preferred Qualifications:<ul><li>
Previous airline experience
</li><li>Previous employment as a front-line customer service provider</li><li>
Basic knowledge of computer applications and programs</li></ul>
Work Environment:<ul><li>
Use of computers, telephones, and other office equipment</li><li>
Airport ramp environment, subject to varied weather conditions and elevated noise levels</li><li>
All shifts including weekends, nights, holidays and/or irregular shifts</li></ul>
Physical Requirements:<ul><li>
Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs</li><li>
Handle objects up to 70 pounds regularly</li><li>
Assist passengers with disabilities, including, but not limited to, pushing wheelchairs</li></ul>
The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a valid driver&rsquo;s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.
Starting Rate:
$16.57/Hourly
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.
Job Application Deadline:
August 28, 2026<h3 class="jobSectionHeader">
Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.</h3></div>

Customer Service Agent, Cross Functional (Part-Time)

AutoZone

<div>AutoZone&rsquo;s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager&rsquo;s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone&rsquo;s mission of providing trusted automotive solutions. 
<div></div> 
<div>As a Parts Sales Manager, where you'll play a key role in driving sales performance, fostering a high-performing team, and ensuring an exceptional WOW! Customer Service experience. Join a vibrant team dedicated to reaching goals, honing leadership abilities, and fostering career growth in the automotive retail field. AutoZone provides an ideal platform to advance your career in an essential industry that supports the driving community.</div></div>
 <div><ul><li>Leadership &ndash; Assist the Store Manager in supervising, training, and developing high-performing employees, fostering a motivated and engaged team.
</li><li>Communication &ndash; Maintain clear, effective interactions with both customers and employees, ensuring smooth store operations and positive experiences.
</li><li>Metrics Mindedness &ndash; Monitor sales goals, inventory accuracy, and performance standards to drive business success.
</li><li>Process Orientation &ndash; Follow structured store procedures, manage inventory, oversee cash handling, control shrink and ensure operational efficiency.
</li><li>Teamwork &ndash; Work collaboratively with store staff and commercial department leaders to maintain seamless operations and customer service excellence.
</li><li>Parts Sales &amp; Inventory Management &ndash; Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
</li><li>Safety &amp; Compliance &ndash; Enforce PPE use, promote risk management practices, and uphold company safety standards.
</li><li>Commercial Account Support &ndash; Assist in managing commercial and hub departments to support timely deliveries and customer needs.
</li><li>Problem Solving &ndash; Resolve customer concerns and store operational issues swiftly, always upholding company policies.</li></ul></div>
 <div><div>What We&rsquo;re Looking For
</div><div><ul><li>Leadership: Demonstrates integrity, decision-making skills, and strong leadership abilities.
</li><li>Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.
 </li></ul></div><div>You&rsquo;ll Go The Extra Mile If You Have
</div><div><ul><li>Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
</li><li>Automotive Retail: Previous experience in automotive retail
</li><li>Certifications: Automotive Service Excellence (ASE) Certification</li></ul></div></div>
 <div><div>Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future. 
</div><div></div> 
<div>Benefits at AutoZone
</div><div>AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners&rsquo; physical, mental and financial well-being. 
</div><div></div> 
<div>All AutoZoners (Full-Time and Part-Time):
</div><div><ul><li>Competitive pay
</li><li>Unrivaled company culture
</li><li>Medical, dental and vision plans
</li><li>Exclusive discounts and perks, including an AutoZone in-store discount
</li><li>401(k) with company match and Stock Purchase Plan
</li><li>AutoZoners Living Well Program for free mental health support
</li><li>Opportunities for career growth
</li></ul></div><div></div><div>Additional Benefits for Full-Time AutoZoners:
</div><div><ul><li>Paid time off
</li><li>Life, and short- and long-term disability insurance options
</li><li>Health Savings and Flexible Spending Accounts with wellness rewards
</li><li>Tuition reimbursement
</li></ul></div><div></div><div>Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com. 
</div><div></div> 
<div>We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team. 
</div><div></div> 
<div>Fair Chance:
</div><div>An applicant&rsquo;s criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act. 
</div><div></div> 
<div>As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. 
</div><div></div> 
<div>Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf 
</div><div></div> 
<div>Online Application:
</div><div>An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources. 
</div><div></div> 
<div>AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.</div></div><div></div>

Part Sales Manager – Full Time

Explore 16+ Customer engineer iii c3 in Boise this August. Find roles across top companies and apply now to boost your career.