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customer experience associate i

Nestig

<div>
 <p>
  <strong>
   Company Overview
  </strong>
 </p>
 <p>
  <span>
   Nestig is a direct-to-consumer brand with a mission to create the most delightful place to shop for children&rsquo;s spaces. Our brand is synonymous with quality, care, and trust, offering customers a seamless shopping experience and exceptional products for their little ones. As one of the fastest-growing consumer brands since 2021, Customer Experience (CX) is essential to our culture, and we believe this is a key part of what sets us apart from the competition. We strive to offer above-and-beyond support to customers as they are thinking about buying our products and after they have made their purchase.&nbsp;
  </span>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Department Overview
  </strong>
 </p>
 <p>
  <span>
   As a key member of the CX team, you will report directly to the
  </span>
  <em>
   Manager, Customer Experience
  </em>
  <span>
   and collaborate closely with management, operations, and product teams. Your role will be essential in enhancing our customers&rsquo; experience at every touchpoint, ensuring they feel heard, understood, and valued. You&rsquo;ll help us deliver world-class support while continuously refining our processes to scale and improve our customer interactions.
  </span>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <span>
   This full-time position will be based out of our NYC office in Flatiron, with no flexibility for remote full-time.
  </span>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You'll Do:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Own the end-to-end process of solving customer issues
   </strong>
   <span>
    , providing sound communication and reassurance via live chat, email, phone, and direct message and collaborating with cross-functional teams to resolve concerns efficiently;
   </span>
  </li>
  <li>
   <strong>
    Demonstrate strong communication skills,
   </strong>
   <span>
    both written and verbal, to ensure clear, empathetic, and effective interactions with customers, while fostering an atmosphere of support and trust;
   </span>
  </li>
  <li>
   <strong>
    Quickly become a product expert
   </strong>
   <span>
    in our categories to answer all customer questions, from wallpaper to car beds, safety testing to assembly;
   </span>
  </li>
  <li>
   <strong>
    Be a fierce advocate for our customers
   </strong>
   <span>
    by pushing for continuous improvement in our products and processes, voicing customer feedback, and suggesting solutions that raise the bar.&nbsp;
   </span>
  </li>
  <li>
   <strong>
    Provide data-driven insights and reporting
   </strong>
   <span>
    to management to help track the evolution of our customer experience and drive improvements;
   </span>
  </li>
  <li>
   <strong>
    Take initiative to improve the customer experience
   </strong>
   <span>
    by regularly analyzing customer feedback, identifying pain points, and proactively finding ways to enhance the customer journey.
   </span>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You&rsquo;ll Need
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <span>
    1-2+ years experience in a similar, customer-facing role, ideally within an early-stage, growth-oriented company
   </span>
  </li>
  <li>
   <span>
    Must be able to work onsite in our New York office in Flatiron three (3) days a week [Monday, Wednesday, Thursday]
   </span>
  </li>
  <li>
   <span>
    Excellent communications skills, both verbal and written
   </span>
  </li>
  <li>
   <span>
    A passion for all things CX &mdash; you like helping people and problem solving; you&rsquo;re comfortable talking with folks from all walks of life and have a strong sense of empathy that encourages our customers to seek help and support
   </span>
  </li>
  <li>
   <span>
    Comfort with the ambiguity of changing priorities, and the flexibility to embrace new ideas within a fast-paced environment&nbsp;&nbsp;
   </span>
  </li>
  <li>
   <span>
    Demonstrated ability to autonomously manage multiple assignments at once, while meeting deadlines and analyzing impact
   </span>
  </li>
  <li>
   <span>
    A willingness to roll up your sleeves and wear multiple hats
   </span>
  </li>
  <li>
   <span>
    Self-starter with a can-do, team-oriented attitude and ability to stay calm under pressure
   </span>
  </li>
  <li>
   <span>
    Ability to embody and exercise
   </span>
   Nestig's Core Values
   <span>
    in all facets of the business
   </span>
  </li>
  <li>
   <span>
    Legal authorization to work in the USA
   </span>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why You&rsquo;ll Love Working Here!
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <span>
    Comprehensive benefits, including medical, dental, and vision insurance for you and your loved ones&nbsp;
   </span>
  </li>
  <li>
   <span>
    Twenty-one (21) days of paid time off (PTO) per year, so you can take your well-earned R&amp;R
   </span>
  </li>
  <li>
   <span>
    401(k) plan with company match
   </span>
  </li>
  <li>
   <span>
    Flexible Work From Wherever (WFW) Policy &mdash; up to five (5) weeks of remote work per year
   </span>
  </li>
  <li>
   <span>
    Monthly wellness, IT, and commuter stipend
   </span>
  </li>
  <li>
   <span>
    WFW stipend, so you are able to create a comfortable working environment at home
   </span>
  </li>
  <li>
   <span>
    Annual education stipend, because we are always learning
   </span>
  </li>
  <li>
   <span>
    Nestig discount, so you can treat you, your family &amp; loved ones!
   </span>
  </li>
  <li>
   <span>
    Paid parental leave of sixteen (16) weeks after six (6) months of employment
   </span>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <em>
   Nestig is an equal opportunity employer, meaning that we do not discriminate based upon race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees.
  </em>
 </p>
</div>


Customer Experience Associate I

NYC Health + Hospitals

<div><div><div><h2 class="jobSectionHeader"><b>About NYC Health + Hospitals</b></h2><div><br>
<div><div>
</div><p>MetroPlus<b>Health</b> provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus<b>Health</b>'s network includes over 27,000 primary care providers, specialists and participating clinics. For more than 40 years, MetroPlus<b>Health</b> has been committed to building strong relationships with its members and providers.</p><p><b>
Position Overview</b></p><p>
As a Claims Adjustment Specialist I, this individual will be responsible for analyzing standard to complex post-paid healthcare claims that require in depth research to determine accuracy and mitigate payment errors. The Claims Adjustment Specialist I will also be responsible for adjusting medical claims that result in overpayment or underpayment due to claim processing system issues, contract amendments, processing errors, or other issues. This position will be responsible for responding to inquiries from providers whose claims may be paid incorrectly and performing accurate data entry and maintenance accurate records and files.</p><br>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Work Shifts</b></h2><div><br>
<div><div>
</div><p><b>9:00 A.M &ndash; 5:00 P.M</b></p><br>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Duties &amp; Responsibilities</b></h2>
<div>
<div></div><div><ul><li>High School Degree or evidence of having passed a High School Equivalency Program required. Associate degree preferred.</li><li>
Minimum 2 years of claims operations experience in a healthcare field, with knowledge of integrated claims processing required.</li><li>
Experience using a PC and claim adjudication system(s)</li><li>
Experience using Customer Relationship Management (CRM) software; Salesforce is a plus.</li><li>
Experience working with large data and spreadsheets.</li><li>
Knowledge of medical terminology, CPT, ICD-10, and Revenue Codes</li><li>
Processing of Medical Claim Forms (HCFA, UB04)</li><li>
Knowledge of Medical Terminology</li><li>
Knowledge of HIPPA Guidelines regarding Protected Health Information</li><li>
Data Entry of Provider Claim/Billing information</li><li>
Experience handling or familiarity with Medical Claim inquiries from provider sites personnel including physicians, clinical staff, and site administrators.</li></ul><p><b>
Professional Competencies</b></p><ul><li>
Integrity and Trust</li><li>
Customer Focus</li><li>
Functional/Technical skills</li><li>
Written/Oral Communication</li><li>
Strong Analytical Skills</li><li>
Knowledgeable in MS Word and Excel</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Benefits</b></h2><div><br>
<div><div>
</div><p>NYC Health and Hospitals offers a competitive benefits package that includes:</p><ul><li>
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week</li><li>
Retirement Savings and Pension Plans</li><li>
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts</li><li>
Loan Forgiveness Programs for eligible employees</li><li>
College tuition discounts and professional development opportunities</li><li>
College Savings Program</li><li>
Union Benefits for eligible titles</li><li>
Multiple employee discounts programs</li><li>
Commuter Benefits Programs</li></ul></div></div></div></div></div>

Claims Adjustment Specialist I

Lockton Companies

<div><div><div><div><div><div>Working at Lockton
</div><p>At Lockton, we&rsquo;re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We&rsquo;re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, <b>you belong here.
</b></p></div><div><div><div>Business unit
</div><div>Northeast Series
</div></div><div><div>Salary
</div><div>$75,000-$90,000
</div></div><div><div>Schedule
</div><div>Full-time
</div></div><div><div>Lockton Benefits Offerings
</div><div>Click Here
</div></div><div><div>Workplace
</div><div>Hybrid
</div></div></div><div></div><div><div><div>Your Responsibilities
</div></div><div><p><b>About Lockton &amp; the Northeast Series
</b><br>
Lockton Northeast spans metropolitan areas including Washington DC, Philadelphia, New York City, Hartford, Norwalk, Boston, and Portland, ME. Known for our unmatched work ethic and commitment to going above and beyond for clients, the Northeast Series continues to experience strong double-digit organic growth.
</p><p>Lockton combines the deep resources of a global organization with the agility of a boutique firm&mdash;empowering individuals at all levels to do what&rsquo;s best for clients. As an Associate at Lockton, you&rsquo;ll have control over your own career trajectory and the opportunity to make a meaningful impact on your clients, community, and colleagues. We believe in showing up as our authentic selves and are deeply committed to diversity, equity, and inclusion at all levels.
</p><p>Lockton is committed to advancing diversity, inclusion, and community involvement. We empower our people through a dynamic, entrepreneurial culture and provide a competitive total rewards package, ongoing education and development, and significant growth potential within a rapidly expanding organization.
</p><p>We offer a flexible, hybrid work environment that allows Associates to split their time between in-person collaboration and remote work.
</p><p><b>Position Overview
</b><br>
The Actuarial Analyst is an entry-level role within Lockton Northeast, ideal for recent graduates or professionals with 1&ndash;2 years of relevant experience. This role supports the Account Actuarial team by delivering high-quality analysis, client service, and operational support.
</p><p><b>Core Responsibilities &amp; Expectations
</b></p><ul><li>Actively participate in internal and external meetings.
</li><li>Take accountability for all assigned tasks.
</li><li>Complete Lockton&rsquo;s Career Foundations Program (CFP) within 2 years.
</li><li>Demonstrate strong written and verbal communication skills
</li></ul><p><b>Actuarial &amp; Client Support
</b></p><ul><li>Respond to inquiries from the Core Service Team and clients.
</li><li>Provide client service aligned with Lockton Northeast standards.
</li><li>Support preparation and delivery of client-facing financial results.
</li><li>Perform calculations and data analysis for routine actuarial deliverables.
</li><li><p>Resolve inconsistencies in model outputs.<br>
</p></li></ul><p></p><p><b>Success Profile
</b></p><ul><li>Regularly seek and apply feedback.
</li><li>Take clear and concise meeting notes.
</li><li>Demonstrate enthusiasm and professionalism.
</li><li>Display strong interpersonal skills.
</li><li>Thrive in a fast-paced environment with multiple priorities.
</li><li>Manage time effectively and independently.
</li><li>Exhibit intellectual curiosity and a desire to learn.
</li><li>Take initiative and proactively pursue new assignments.
</li><li>Participate fully in training and development opportunities.
</li><li>Pursue technical and analytical excellence.
</li></ul></div></div><div></div><div><div><div><div>Qualifications
</div></div><ul><li>Bachelor&rsquo;s degree in Actuarial Science, Statistics, Mathematics, or a related quantitative field (preferred).
</li><li>Minimum of one Society of Actuaries (SOA) exam passed.
</li><li>Strong organizational skills with the ability to meet deadlines.
</li><li>Excellent written and verbal communication skills.
</li><li>Ability to maintain confidentiality.
</li><li>Willingness to work beyond standard hours when necessary.
</li><li>Proficiency in Microsoft Office, especially Excel.
</li><li>Must be legally authorized to work in the United States and not require sponsorship for this position, now or in the future.
</li></ul></div></div><div><div>Equal Opportunity Statement
</div><p>Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
</p><p>At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
</p></div><div><div><div>About Lockton
</div><p>Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what&rsquo;s right every day.
</p><p>At Lockton, we believe in the power of all people. You belong at Lockton.
</p></div><p></p><div><div>How We Will Support You
</div><p>At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
</p><p>We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.</p><p><br>
</p></div></div><div><div>No Agencies Please
</div><p>Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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</div></div></div></div></div></div></div></div><div></div><div><div><div>Life at Lockton
</div></div><div></div><div><div><div><div>February 3, 2026
</div>Making an impact: An...
<div>Fundaci&oacute;n Cuenta Conmigo is a nonprofit foundation created to support low-income families with a family member suffering from cancer in the Chilean public health system. Specifically, the foundation assists families navigating the process of their child&rsquo;s cancer treatment. This includes covering expenses and helping address needs that are not supported by the State or other non-governmental institutions. This organization is near and dear to Ana Wainer&rsquo;s heart. Her son, Dante&rsquo;s, close friend, Vicente, was diagnosed with pre-leukemia at age 9. After long and exhausting treatment, he underwent a bone marrow transplant. Unfortunately, it was not successful. Vicente later relapsed with Acute Myeloid Leukemia, &quot;a diagnosis that profoundly changed the lives of his family and of all of us who knew him and accompanied them throughout the process,&rdquo; Ana says. At age 11, after a long and courageous battle, Vincente passed away. &ldquo;Despite the deep sorrow, Vicente left us invaluable life lessons and opened our eyes to a reality that often remains invisible to much of society,&rdquo; Ana says. Shortly after his passing in March 2019, Vicente&rsquo;s parents founded Fundaci&oacute;n Cuenta Conmigo in 2020. Ana was a co-founder of the foundation and served as a volunteer member on the board of directors for three years. Through her role at Lockton, she coordinated activities between Lockton and the foundation as part of their Christmas initiatives since 2022. &ldquo;From the moment I introduced the foundation at Lockton, the company was very open to collaborating and the response was overwhelmingly positive,&rdquo; Ana says. &ldquo;When I invited my colleagues to participate as volunteers, everyone showed a genuine interest in helping in any way needed.&rdquo; Ana&rsquo;s love and dedication towards this foundation have been recognized by Lockton, earning her the Lockton Cares Community Impact Award for the Latin America region. This award celebrates Lockton Associates across the globe who go above and beyond to improve their communities through volunteering and philanthropy. Each recipient can direct a $25,000 donation to a charity of their choice, funded directly by the Lockton family. &ldquo;As first I was genuinely surprised to hear my name, followed by a deep sense of emotion, pride, and gratitude,&rdquo; Ana explains. The award funds were used to purchase a brand-new utility vehicle, which is now used to distribute the various donations the foundation receives and delivers to families undergoing treatment in public hospitals. Donations include food, Christmas gifts, medical supplies, orthopedic equipment, and other essential items as needs arise. Ana had to step down from her role on the board of directors, but this award represents the support she wished she could have continued providing. &ldquo;I feel like it is a kind of legacy that Lockton helped me leave for the foundation, for Vicente, and for his family,&rdquo; she says. As she becomes more familiar with Lockton culture, Ana says it was a pleasant surprise to see that the importance of culture is not something just written on paper, but something truly reflected in the company&rsquo;s commitment to charitable causes around the world. &ldquo;Lockton genuinely cares,&rdquo; Ana says. It&rsquo;s no secret how much this foundation means to Ana, and she will continue contributing and encourage more people show support in any way they can. Fundaci&oacute;n Cuenta Conmiga gave Ana an opportunity to discover an unfamiliar world&mdash;one that anyone could find themselves in one day. &ldquo;It taught me to value what I have,&rdquo; she says. &ldquo;To be more empathetic toward those going through difficult times.&quot;
</div></div></div></div><div></div><div><div><div><div>January 21, 2026
</div>Lockton recognized b...
<div>Lockton is proud to be named one of Glassdoor&rsquo;s 2026 Employees&rsquo; Choice Award winners, earning a Top 10 spot on the inaugural Consulting, Finance &amp; Insurance list and securing a place on the U.S. Large Best Places to Work list for the second year in a row. These awards come directly from the people who know us best: our Associates. Glassdoor, a global leader in workplace insights, bases its rankings solely on anonymous, voluntary employee feedback. There is no company-driven nomination or application process, just real reviews from current and former Associates over the past year. &ldquo;This recognition from Glassdoor is especially meaningful because it reflects the experiences and voices of our own people,&rdquo; said Martyn Worsley, Lockton&rsquo;s Chief People Officer. &ldquo;At Lockton, we&rsquo;ve created an environment where people are trusted, supported, and encouraged to grow - both professionally and personally. Our Associates shape our culture every day, and this recognition is a powerful reflection of the care, opportunity, and ownership mindset they experience here. We&rsquo;re building something special at Lockton, and recognition like this reinforces that we&rsquo;re on the right path.&rdquo; From career growth to meaningful work to the freedom to be yourself, our Associates continue to shape a culture that stands out. Here&rsquo;s what some Associates are saying about Lockton on Glassdoor: Excellence is at the core of their educational programs, client facing strategies and culture. It is the Mercedes Benz of global brokerage firms, and anyone fortunate enough to work with a great unit leader gains invaluable experience. Benefits, wellness program, and 401k match are competitive. Over 50 years of building a brand, a culture and a community. Well done, Lockton. -Kansas City, MO Associate Lockton is a great place to work! Family oriented, flexible schedule and great work life balance in my role. -Dallas, TX Associate Strong emphasis on employee well-being and work-life balance. Supportive team environment with approachable leadership. Beautiful office spaces and thoughtful amenities. Great benefits, including generous PTO and health coverage. Opportunity to take on diverse responsibilities and develop new skills. &ndash;Miami, FL Associate Great company with great people! Always feel empowered/supported and management consistently looking to give employees opportunity to move up. -Nashville, TN Associate When Lockton says it cares about their employees, they mean it, and they show it. Lots of pros for us to take advantage of. Management is incredible. My managers are always present, available, and attentive at all times. I feel heard, seen and appreciated. This is the best company I have ever worked for. -Hartford, CT Associate
</div></div></div></div><div></div><div><div><div><div>January 13, 2026
</div>Lockton Releases Ann...
<div>At Lockton, we believe business success and community impact go hand in hand. Our annual Lockton Cares Community Impact Report showcases how Lockton Associates around the world are creating meaningful change through volunteering, charitable giving, and sustainability initiatives that strengthen the communities where we live and work. This commitment to giving back isn&rsquo;t just a program: it&rsquo;s part of our culture. From thousands of volunteer hours to global giving campaigns, Lockton empowers its people to make a difference. That&rsquo;s what sets us apart from our peers and makes Lockton a place where purpose and career growth thrive together. Why Lockton? Empowered people: We trust our Associates to lead, innovate, and give back. Global reach: Impact that spans continents and cultures. Caring culture: A privately held company focused on people, not shareholders. If you&rsquo;re looking for a career where you can grow professionally while making a positive impact, Lockton is the place for you. Explore the full Lockton Cares Community Impact Report.
</div></div></div></div><div></div><div><div><div><div>December 18, 2025
</div>Making an impact: Ta...
<div>Tabitha Leister has spent over a decade championing the most vulnerable members of her community: children who have experienced abuse and neglect. As a longtime board member of The Children&rsquo;s Center, she&rsquo;s helped drive critical support for more than 150 children each year, ensuring they receive therapy, medical care, and legal advocacy. Her passion and persistence have made her a powerful voice for those who often go unheard. From securing sponsorships for the annual Casino Night fundraiser to speaking at local events, Tabitha is a tireless advocate for children who have endured unimaginable hardship. &ldquo;I want to continue to highlight the work of our child advocates and the comfort they provide to the most helpless victims. I want to highlight the hope they provide to children in seemingly hopeless situations,&rdquo; she said. In recognition of her unwavering commitment to her community, Tabitha was named the 2025 Lockton Cares Global Community Impact Award recipient. The Community Impact Awards honor Lockton Associates across the globe who go above and beyond to improve their communities through volunteering and philanthropy. Each recipient can direct a $25,000 donation to a charity of their choice, funded directly by the Lockton family. However, the Global award is reserved for one Associate whose impact stands out among the rest, accompanied by a $100,000 donation funded by the Lockton family. &ldquo;Being selected as the recipient of this award is both an honor and a deeply personal opportunity to make a meaningful impact on an organization I care about profoundly,&rdquo; said Tabitha. &ldquo;In my community, I regularly encounter children whose lives will be positively affected by the support this award enables. While I may never know exactly who benefits, I am confident that the impact is real and close to home. Living in a small community means that every time I step outside my front door, I am among those whose lives are being touched.&rdquo; Tabitha hopes a portion of the donation will be allocated to support the addition of a child therapist who can provide ongoing care to children served by the center &ndash; an investment that would significantly enhance the long-term impact the organization is able to make in the lives of children. &ldquo;Tab is a tireless advocate for children who have experienced abuse and/or neglect in their homes,&rdquo; said her nominator. &ldquo;She works to support the Children's Center by serving on the board, volunteering her time, and dedicating tons of time and energy to their annual fundraiser each spring. For as long as I've known Tab, she has been raising awareness of child abuse and neglect by promoting the positive impact the Children's Center has for victims.&rdquo; Tabitha credits Lockton&rsquo;s culture for empowering her to make a difference. &ldquo;One of my favorite aspects of working at Lockton is the company&rsquo;s genuine commitment to giving back,&rdquo; she said. &ldquo;Lockton empowers employees to make a difference in their own communities by providing the flexibility to engage in causes that matter personally. But what stands out most is that Lockton&rsquo;s focus has never been on gaining recognition, but rather on encouraging each of us to support the organizations and initiatives that speak to our hearts. The fact that a community as small as mine can be recognized and supported by an organization as large as Lockton is something I will carry with me moving forward. It&rsquo;s a powerful reminder that meaningful impact doesn&rsquo;t depend on size, but on intention&mdash;and Lockton continues to lead with both.&rdquo;</div></div></div></div></div></div></div></div></div><div></div>

Actuarial Analyst

City of New York

<div>
 <ul>
  <li>
   The NYPD is seeking Part-Time Associate Investigator, (Level I). This position is limited to a maximum of 21 hours per week and annual earning not to exceed $35,000.
   <br/>
   <br/>
  </li>
 </ul>
 The mission of the New York City Police Department is to enhance the quality of life in New York City by working in partnership with the community to enforce the law, preserve peace, protect the people, reduce fear, and maintain order. The New York City Police Department strives to foster a safe and fair city through the strategic deployment of resources, focusing on both crime prevention and addressing quality-of-life concerns while building lasting community relationships.
 <br/>
 <br/>
 The Associate Investigators, Level I (Part Time) will assist with various types of Investigations such as:
 <br/>
 <br/>
 <ul>
  <li>
   Conducting pre-employment residency checks throughout the five boroughs as well as the resident counties.
  </li>
  <li>
   Conducting recruit verifications on recruits who previously resided outside the resident counties prior to hire.
  </li>
  <li>
   Conducting interviews and investigations of candidates applying for handgun licenses; process various applications for carrying handguns; determine and ensure applicant meets requirements for license requested; fingerprint applicant using LIVESCAN system; research various databases and contact references to substantiate information submitted by applicant; and notify applicant of approval or appeal process for denial of handgun permit.
   <br/>
   <br/>
  </li>
 </ul>
 WORK LOCATION/SHIFT:
 <br/>
 <br/>
 Location and Schedule Varies.
 <br/>
 <br/>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 In compliance with federal Law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
 <br/>
 <br/>
 The City of New York offers a comprehensive benefits package including health insurance for the employee and his or her spouse or domestic partner and unemancipated children under age 26, union benefits such as dental and vision coverage, paid annual leave and sick leave, paid holidays, a pension, and optional savings and pre-tax programs such as Deferred Compensation, IRA, and a flexible spending account.
 <br/>
 <br/>
 ASSOCIATE INVESTIGATOR (NOT PR - 31121
 <br/>
 <br/>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A four-year high school diploma or its educational equivalent and five years of satisfactory, full-time experience as an investigator evaluating credit worthiness, searching for assets, verifying information concerning education, experience, and other personal qualifications bearing upon character and fitness for employment, or performing investigations involving the research, compilation and/or location of evidence or information in order to build a case or uncover activities of a criminal, corrupt, unlawful or unethical nature; or
  </li>
  <li>
   An associate degree or 60 semester credits from an accredited college and four years of satisfactory, full-time experience as described in "1" above; or
  </li>
  <li>
   A baccalaureate degree from an accredited college and two years of satisfactory, full-time experience as described in "1" above; or
  </li>
  <li>
   Education and/or experience equivalent to "1", "2", or "3" above.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong Investigative skills and experience conducting investigations.
   <br/>
   <br/>
  </li>
 </ul>
 55a Program
 <br/>
 <br/>
 This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
 <br/>
 <br/>
 Public Service Loan Forgiveness
 <br/>
 <br/>
 As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education&rsquo;s website at https://studentaid.gov/pslf/.
 <br/>
 <br/>
 Residency Requirement
 <br/>
 <br/>
 New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
 <br/>
 <br/>
 Additional Information
 <br/>
 <br/>
 The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
 <br/>
 <br/>
 , $32.49 &ndash; $48.55
</div>


Associate Investigator (Part-Time), Level I

Fox Corporation

<div><div>OVERVIEW OF THE COMPANY</div>
Fox News Media<div></div>
FOX News Media operates the FOX News Channel (FNC), FOX Business Network (FBN), FOX News Digital, FOX News Audio, FOX News Books, the direct-to-consumer digital streaming services FOX Nation and FOX News International and the newly announced platform FOX Weather. Currently the number one network in all of cable, FNC has also been the most watched television news channel for 20 consecutive years, while FBN currently ranks among the top business channels on cable. Owned by FOX Corporation, FOX News Media reaches 200 million people each month.<div></div><div>
JOB DESCRIPTION</div><div>
We are looking for a talented Freelance Associate Producer to join The Will Cain Show. As the Freelance Associate Producer, you have a passion for news and strong editorial judgement. You have a strong writing ability and are a creative go-getter. As the Freelance Associate Producer, you find the best part of a story and make it matter to a national audience. You know how to get the exclusive and how to educate the audience by producing visual segments. You have a good attitude and understand the in-depth storytelling we do on The Will Cain Show.</div><div></div><div>
A SNAPSHOT OF YOUR RESPONSIBILITIES</div><ul><li><div>
Find and research unique guests to pitch</div></li><li><div>
Produce segments that often require in-depth research &amp; custom graphics</div></li><li><div>
Conduct pre-interviews &amp; put together research packets on a wide array of topics</div></li><li><div>
Pitch stories daily</div></li><li><div>
Be creative and think &lsquo;outside the box&rsquo;</div></li><li><div>
Handcraft creative, unique introductions to segments with great writing</div></li></ul><div></div><div>
WHAT YOU WILL NEED</div><ul><li><div>
A Bachelor&rsquo;s degree in journalism or a related field of study preferred, or equivalent experience</div></li><li><div>
3+ years of experience in television production</div></li><li><div>
Strong writing skills and editorial judgment</div></li><li><div>
A passion for current events</div></li><li><div>
Social media savviness</div></li><li><div>
Knowledge of I-News, Viz, and Dalet a plus</div></li><li><div>
Experience in a live control room a plus</div></li></ul><div></div><div>
#LI-KC1</div><div></div><div><i>
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.</i></div><div></div>
Pursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $28.00-36.06 per hour.</div>

Freelance Associate Producer

<div><div><div><h2 class="jobSectionHeader"><b>About NYC Health + Hospitals</b></h2><div><br>
<div><div>
</div><p>MetroPlus<b>Health</b> provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus<b>Health</b>'s network includes over 27,000 primary care providers, specialists and participating clinics. For more than 40 years, MetroPlus<b>Health</b> has been committed to building strong relationships with its members and providers.</p><p><b>
Position Overview</b></p><div><b>
MetroPlusHealth</b> is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.</div><div></div><div><br>
The Care Management Associate I (CMA), under the direction of the Vice President of Clinical Services, is responsible for the daily activities of member case intake, processing functions, and associated workflow, as well as for performing other duties associated with the coordination of member care as outlined and/or assigned by their manager.</div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Work Shifts</b></h2><div><br>
<div><div>
</div><p>9:00AM- 5:00 PM</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Duties &amp; Responsibilities</b></h2><div><br>
<div><div>
</div><ul><li><div>Receive service requests from providers and members via facsimile, provider portal, phone, and mail</div></li><li><div>
Receive in-coming calls, address the caller&rsquo;s needs (providers and members) and/or offer clarification on questions or concerns as related to policy &amp; procedure and benefits</div></li><li><div>
Strive to provide first-call resolution to all callers</div></li><li><div>
Provide superior customer service to all providers and members</div></li><li><div>
Verify member eligibility and benefits utilizing the IT system and/or ePACES.</div></li><li><div>
Create and/or complete an authorization shell, generating a reference number.</div></li><li><div>
Follow documented process flow and job aids to either process the authorization request to completion or direct request to clinical staff (Nurse or MD) for review:</div><div></div><ul><li><div><br>
Initiate requests via phone/facsimile for supporting documentation to determine medical necessity of requested services</div></li><li><div>
Receive and process inbound correspondence to ensure it is associated with the correct member and contains adequate information for clinical review</div></li><li><div>
Refer to RN or MD as indicated</div></li><li><div>
Generate denial letters which relate to the member&rsquo;s ineligibility for services when appropriate</div></li><li><div>
Follow guidelines for services which can be approved by the CMA under the direction of the Medical Director</div></li><li><div>
Generate approval letters for members and providers, where applicable, utilizing the system&rsquo;s correspondence module, and selecting the correct letter template according to the members line of business.</div></li></ul></li><li><div>
Accurately document and enter data in IT system pertaining to the services requested, including correct member, provider, and clinical information such as service dates, diagnosis codes, service codes</div></li><li><div>
Work efficiently and diligently and meet minimal required performance expectations and quality requirements</div></li><li><div>
Accurately document and enter data in IT system pertaining to the services requested, including correct member, provider, and clinical information such as service dates, diagnosis codes, service codes</div></li><li><div>
Work efficiently and diligently and meet minimal required performance expectations and quality requirements</div></li><li><div>
Assist co-workers and other staff as directed.</div></li><li><div>
Participate in special projects as requested or required.</div></li><li><div>
Participate in on-going training and staff meetings to enhance job knowledge and skills, and to offer ideas towards the enhancement of the department&rsquo;s processes.</div></li><li><div>
Participate in departmental quality improvement activities.</div></li><li><div>
Perform other duties as assigned.</div></li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2><div><br>
<div><div>
</div><ul><li><div>Required Education, Training &amp; Professional Experience:</div></li><li><div>
High School diploma or GED (General Equivalency Diploma)</div></li><li><div>
1 to 3 years of experience in an administrative support role in either Utilization Management or Appeals</div></li><li><div>
Understanding of medical terminology including ICD-10 and CPT-4 codes preferred</div></li><li><div>
Call center or Customer Service experience preferred</div></li></ul><div></div><div><b><br>
Professional Competencies:</b></div><ul><li><div>
Integrity and Trust</div></li><li><div>
Customer Focus</div></li><li><div>
Functional/Technical Skills</div></li><li><div>
Written/Oral Communications</div></li><li><div>
Strong work ethic</div></li><li><div>
Efficiency and attention to detail</div></li><li><div>
Ability to research on the Internet</div></li><li><div>
Ability to communicate in English clearly</div></li><li><div>
Proficiency in using a computer</div></li></ul></div></div></div></div></div>

Enrollment Sales Representative I

New York Public Radio

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 WNYC &amp; Gothamist is seeking an exceptional early-career journalist to join our newsroom as an Temporary Associate Producer for Community Partnerships.
 <br/>
 <br/>
 This Temporary Associate Producer will be on the Community Partnerships team and play a pivotal role in fostering meaningful relationships with diverse communities across the region, helping to develop a more comprehensive understanding of their needs and concerns, and enabling us to better serve and engage with them. The Temporary Associate Producer will contribute to developing initiatives that inform, educate, and empower communities on critical issues and will have the opportunity to use WNYC and Gothamist's diverse platforms to amplify a range of community voices. Additionally, this individual will support Radio Rookies, our award-winning youth journalism program.
 <br/>
 <br/>
 <strong>
  This is a two-year, grant-funded position that reports to the Editor of the Community Partnerships Desk.
  <br/>
  <br/>
 </strong>
 <strong>
  Responsibilities
 </strong>
 :
 <br/>
 <br/>
 <ul>
  <li>
   Help to conceive of and produce initiatives and events that center communities in the journalistic process, including forums, listening sessions and/or storytelling events.
  </li>
  <li>
   Actively participate in collaborations with community partners to produce audio and digital content that amplifies the voices of New Yorkers.
  </li>
  <li>
   Produce first-person narrative pieces for air and digital that highlight a diverse array of voices across our region.
  </li>
  <li>
   Travel to various communities in and around New York City to help identify and foster long-term relationships with key community stakeholders to inform our journalism.
  </li>
  <li>
   Help to build and maintain a database of community organizations and key partners.
  </li>
  <li>
   Collaborate with other desk editors and reporters in the newsroom on community-centered reporting initiatives.
  </li>
  <li>
   Assist the Radio Rookies program in all aspects of story production, including coordinating with partners, refining story ideas, scheduling meetings, cutting audio, and producing social and web copy.
  </li>
  <li>
   Develop and pitch fresh story ideas derived from in-person listening sessions, pop-up events, advisory conversations, and other community interactions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications and Skills:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Some professional training or education in journalism is preferred (such as a degree, certificate program, student media experience or internship).
  </li>
  <li>
   Strong writing skills across platforms &mdash; social, web, video and newsletters.
  </li>
  <li>
   Curiosity about local news, civic issues and the people, culture and communities that make up New York City.
  </li>
  <li>
   Strong commitment to youth empowerment and community engagement.
  </li>
  <li>
   Demonstrated knowledge of complex social and cultural issues.
  </li>
  <li>
   Self-starter with proven ability to meet tight deadlines and pay close attention to detail and fact-checking.
  </li>
  <li>
   Ability to work on several projects concurrently.
  </li>
  <li>
   Interest and appreciation for audio and text media and how they can be used to reach new audiences.
  </li>
  <li>
   Commitment to accurate, ethical and inclusive storytelling.
  </li>
  <li>
   The ability to work effectively and/or interact with the public and with other staff at NYPR.
  </li>
  <li>
   Fluency in languages spoken by communities in our coverage area (notably, Spanish) is a strong plus.
  </li>
  <li>
   Preference will be given to applicants who meet the above qualifications and who are residents of New York City and are graduates of the CUNY system.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 This is a two-year temporary, full-time, non-exempt role with an hourly rate of $42.7648 (annualized at $77,831.85 for 35 hours per week), including benefits. This position is covered by a collective bargaining agreement between New York Public Radio and SAG-AFTRA.
 <br/>
 <br/>
 <strong>
  This is a two-year, grant-funded position.
  <br/>
  <br/>
 </strong>
 This role is based in New York City (or the immediate metro area) and operates in a hybrid capacity. This indiv
 <strong>
  i
 </strong>
 dual is expected to work onsite at WNYC&rsquo;s Manhattan headquarters at least 2 days a week.
 <br/>
 <br/>
 <strong>
  Commitment to Diversity, Equity &amp; Inclusion
  <br/>
  <br/>
 </strong>
 New York Public Radio is committed to diversity, equity, and inclusion. We continuously strive to place our employees at the center of our thinking and elevate inclusive practices to develop and support a more engaged and productive workforce. Our journalism and operations in the service of that journalism benefit from a broad range of perspectives, from all backgrounds, at all levels of the organization. Diversity is essential to honest, authentic, accurate storytelling and reportage; creating an institution in which all voices are encouraged, valued, and heard.
 <br/>
 <br/>
 <strong>
  Equal Opportunity
  <br/>
  <br/>
 </strong>
 New York Public Radio is an equal opportunity employer committed to achieving the goal of equal employment opportunity for all. Applicants and employees are considered and evaluated for positions without regard to mental or physical disability, race, creed, color, religion, gender, national origin, citizenship status, age, genetic information, military or veteran status, sexual orientation, marital status, employment status or any protected federal, state or local status unrelated to the performance of the work involved.
</div>


Associate Producer - Temporary

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