business development executive Jobs in Islamabad

business development executive

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customer service representative Jobs in Islamabad

customer service representative

marketing executive

customer experience excellence executive

HRPSP - Your Strategic HR Partner

Requirements:Basic Knowledge of Telecommunication Network and their TopologiesBasic Knowledge of Customer Experience ManagementCRM Tools Knowledge (Orders and Complaint Management)Management Tools Like Work Force, Inventory, Devices, Tools ManagementBasic Knowledge of xDSL and GPON TechnologiesJob Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Customer Experience Excellence Executive

Shahnawaz Pvt Limited

Shahnawaz Pvt Limited(Distributor of Mercedes-Benz in Pakistan)WE ARE HIRINGPosition: Sales Executive - Indoor (Female)Business Unit: Vehicle - Passenger CarsCareer Track: SalesLocation: IslamabadKey Responsibilities:<ul><li>Manage showroom operations and maintain premium display standards</li><li>Handle walk-in customers with a professional and welcoming approach</li><li>Deliver personalized vehicle presentations and demonstrations</li><li>Manage the complete sales cycle (inquiry &rarr; negotiation &rarr; delivery)</li><li>Build and maintain relationships with high-net-worth and corporate clients</li><li>Follow up on leads from digital platforms, events, and referrals</li><li>Maintain CRM records and track sales progress</li><li>Represent the brand with excellence in all customer interactions</li><li>Attend automobile events, expos &amp; launches</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (Business, Marketing, or Auto Management preferred)</li><li>2 - 4 years of experience in sales/marketing (automotive preferred)</li><li>Strong communication and negotiation skills</li><li>Proficiency in MS Office &amp; latest AI tools</li><li>Target-driven and customer-focused mindset</li></ul>Salary and commissions as per the company's policy, along with other benefits.How to Apply: Share your resume at 2641PC@shahnawazltd.com OR Job Application Formhttps://forms.gle/53maB1ritBbNMJA99Job Type: Full-timePay: From Rs60,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Automobile Sales: 3 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Islamabad (Preferred)</li></ul>Willingness to travel:<ul><li>100% (Preferred)</li></ul>Work Location: In person

Sales Executive - Indoor

Pentagon Food Group

Job Title: Market Intelligence Officer Years of Experience: Minimum 1.5 years. Company Name: Pentagon Food Group. Employment Type: Full-time Reporting Location: Rawalpindi, PakistanPFG Group &ndash; Vision To become the world&rsquo;s largest and most respected food Corporation &mdash; delivering high-quality, sustainable, and ethically managed food solutions to every plate, everywhere. Through full vertical integration and operational excellence, we will reinvent the way food is sourced, distributed, and experienced. We will lead the digital transformation of the global food supply chain empowered by innovation and guided by our core values of Responsibility, Excellence, Sustainability, Passion, Ethics, Commitment, and Teamwork (RESPECT). We will build a future where technology, transparency, and trust will define every bite.PFG Group &ndash; Mission PFG Group delivers trusted, high-quality food solutions to the Fast Food, QSR, and wholesale sectors across Pakistan and the United Kingdom. Through operational excellence, ethical sourcing, and a commitment to innovation, we are laying the foundation for a fully integrated, technology-driven food supply chain &mdash; guided by our core values of RESPECT.New Business Development Department - Mission To adopt leading customer acquisition Strategies &mdash; introducing PFG Group to new markets with compelling proposals, bold outreach, and a reputation for excellence we will create opportunities that makes every first impression unforgettable.Job Purpose:As Market Intelligence Officer, you will be the driving force behind how our organization understands and responds to market dynamics. You will own the end-to-end intelligence function&mdash;from data collection and validation to the delivery of strategic insights that shape commercial decisions. Your work will directly influence pricing strategies, new business development initiatives, and our competitive positioning. You will act as a trusted advisor to stakeholders across the business, ensuring that every decision is grounded in accurate, timely, and actionable market intelligence.Our Culture:Our success is rooted in our commitment to our customers and our people. At TPFG, our culture is built on the values of RESPECT, and as a Market Intelligence Officer, you will embody these principles in your daily work:<ul><li>Responsibility: Owning the accuracy, integrity, and strategic impact of your intelligence.</li><li>Excellence: Delivering insights of the highest quality, with precision and clarity.</li><li>Sustainability: Building scalable processes and tools that support long-term organizational growth.</li><li>Passion: Approaching market trends and customer needs with genuine curiosity and energy.</li><li>Ethical Approach: Ensuring data integrity, transparency, and fair analysis in all your work.</li><li>Commitment: Dedicating yourself to the success of your stakeholders and the organization.</li><li>Teamwork: Collaborating seamlessly across BI, commercial, and business development teams to achieve shared goals.</li></ul>Key Responsibilities:1. Data Strategy &amp; Governance<ul><li>You will take full Responsibility for the integrity of all market intelligence data, establishing and maintaining a single source of truth within the CRM.</li><li>You will design and implement data validation rules, standard operating procedures, and rigorous data hygiene practices that reflect our Commitment to operational Excellence.</li><li>You will proactively audit data for inconsistencies, duplicates, and gaps, resolving issues before they impact decision-making.</li><li>You will ensure that all intelligence data is structured, accessible, and aligned with business objectives.</li></ul>2. Market Intelligence &amp; Strategic Insights<ul><li>You will lead the collection and synthesis of competitor pricing, product trends, customer insights, and broader market movements, feeding your Passion for market dynamics into every analysis.</li><li>You will analyze complex datasets to identify emerging trends, competitive threats, and untapped opportunities, translating data into compelling narratives.</li><li>You will prepare and present regular market intelligence reports, executive summaries, and ad-hoc briefings that empower leadership to make informed decisions.</li><li>You will maintain a forward-looking view, anticipating market shifts and advising stakeholders accordingly.</li></ul>3. Dashboard Development &amp; BI Collaboration<ul><li>You will collaborate closely with the BI team to design, develop, and enhance interactive dashboards, embodying Teamwork to create powerful visualization tools that serve the entire organization.</li><li>You will define requirements for reporting and ensure that dashboards reflect real-time, accurate, and actionable business insights.</li><li>You will champion the use of data visualization best practices, ensuring that complex information is presented clearly and intuitively.</li><li>You will work to automate reporting processes, driving Sustainability in how insights are delivered.</li></ul>4. Pricing Strategy &amp; Commercial Support<ul><li>You will lead price benchmarking and competitive pricing analysis, applying an Ethical Approach to ensure fair, competitive, and profitable positioning.</li><li>You will partner with commercial teams, providing data-backed pricing insights and recommendations that support strategic decision-making.</li><li>In the absence of the Market Intelligence Lead, you will serve as the primary point of contact for pricing data requests and strategic analysis, demonstrating your Responsibility.</li><li>You will ensure continuity of critical intelligence functions, maintaining our competitive edge.</li></ul>5. Process Automation &amp; Continuous Improvement<ul><li>You will identify and implement opportunities to automate repetitive data collection, processing, and reporting workflows, embodying a culture of Excellence and innovation.</li><li>You will develop advanced Excel-based tools, templates, and trackers that enhance efficiency across the team.</li><li>You will continuously evaluate and refine intelligence processes to improve accuracy, turnaround time, and overall impact.</li><li>You will stay current with emerging tools and technologies that can enhance our intelligence capabilities.</li></ul>6. Stakeholder Engagement &amp; Advisory<ul><li>You will serve as a trusted point of contact for all market intelligence data queries, building strong, collaborative relationships across Sales, BDMs, Pricing, Marketing, and BI teams.</li><li>You will proactively engage with stakeholders to understand their evolving intelligence needs, demonstrating Teamwork and a customer-focused mindset.</li><li>You will support New Business Development initiatives with timely, relevant insights that de-risk decisions and uncover growth opportunities.</li><li>You will ensure responsiveness to internal data requests within defined timelines, consistently exceeding expectations.</li></ul>Tools &amp; Systems (Preferred):<ul><li>BI and data visualization tools (e.g., Power BI, Tableau)</li><li>Microsoft Excel (Advanced)</li><li>Microsoft Office Suite (Word, PowerPoint, Outlook)</li></ul>Skills &amp; Qualifications:Education:<ul><li>Bachelor's degree in Business, Economics, Data Analytics, Marketing, or a related field</li></ul>Technical Skills:<ul><li>Advanced Excel skills with proven ability to build complex models, dashboards, and automated tools</li><li>Strong proficiency with BI tools (Power BI, Tableau, or equivalent)</li><li>Experience with CRM systems and understanding of database structures</li><li>Ability to manage, query, and analyze large datasets with precision</li><li>Familiarity with SQL or Python for data manipulation is highly desirable</li></ul>Core Competencies:<ul><li>Exceptional attention to detail and a strong data ownership mindset</li><li>Strategic and analytical thinking with the ability to connect data to business outcomes</li><li>Proven ability to translate complex data into clear, actionable insights and recommendations</li><li>Strong written and verbal communication skills, with confidence in presenting to stakeholders</li><li>Ability to manage multiple priorities, work independently, and meet tight deadlines</li><li>Proactive problem-solving approach and intellectual curiosity</li></ul>Additional Responsibilities:<ul><li>Act as backup and strategic support for the Market Intelligence Lead when required</li><li>Maintain strict confidentiality of sensitive business, pricing, and competitive data</li><li>Ensure adherence to internal data governance, reporting standards, and ethical intelligence practices</li><li>Contribute to the continuous development of the intelligence function through innovation and best practice sharing</li></ul>Job Type: Full-timePay: Rs55,000.00 - Rs60,000.00 per monthWork Location: In person

Market Intelligence Officer

Venus Group

Job OverviewWe are hiring a Customer Service Executive for our Islamabad office who will be responsible for delivering excellent customer support, handling inquiries, resolving complaints, and ensuring high customer satisfaction. The ideal candidate should possess strong communication skills, problem-solving abilities, and experience in customer handling or call center operations.This role is ideal for candidates searching for Customer Support Jobs in Islamabad, Call Center Jobs, Customer Service Representative (CSR) Jobs, and Client Support Executive roles.Key Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Respond to customer queries via phone, email, and chat support</li><li>Resolve customer complaints efficiently and maintain service quality</li><li>Provide accurate product/service information to customers</li><li>Maintain customer records and update CRM systems</li><li>Follow up with customers to ensure issue resolution</li><li>Meet daily performance and customer satisfaction KPIs</li><li>Coordinate with internal departments for quick issue resolution</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree (preferred)</li><li>1&ndash;3 years of experience in customer service, customer support</li><li>Strong problem-solving and interpersonal skills</li><li>Basic computer skills (MS Office &amp; CRM systems)</li><li>Ability to work in shifts (if required)</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Service Executive

Zones

<div>Description 
 
 
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
The Senior Project Manager is responsible for leading enterprise-wide programs and multi-project portfolios across the full project lifecycle. This role provides strategic direction, execution governance, and senior-level stakeholder alignment to ensure initiatives are delivered in line with organizational objectives, operational priorities, and customer commitments. The Senior Project Manager operates with a high degree of autonomy, serving as a trusted partner to leadership while driving consistency, discipline, and continuous improvement across delivery teams
What you&rsquo;ll do as a Senior Project Manager:
Employees employed in the role of Senior Project Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Own and lead large-scale, enterprise programs and portfolios spanning multiple workstreams, teams, 
and functional areas.</li><li>
Define program strategy, delivery approach, success criteria, and governance models aligned to 
business and customer outcomes.</li><li>
Act as a strategic partner to executive and senior stakeholders, providing recommendations, trade-off 
analysis, and forward-looking insights to support decision-making.</li><li>
Provide functional leadership and mentorship to project managers and cross-functional teams; 
establish delivery standards, best practices, and execution discipline across the PMO.</li><li>
Ensure executive-level visibility into program health, risks, dependencies, milestones, and customer 
impact through concise, insight-driven reporting.</li><li>
Proactively identify and manage enterprise risks, cross-functional dependencies, and systemic issues; 
develop mitigation and contingency strategies to protect delivery outcomes.</li><li>
Drive continuous improvement initiatives across service delivery, operations, and project 
management practices to improve efficiency, quality, and customer experience.</li><li>
Partner closely with service delivery, supply chain, TSC, and operational stakeholders to ensure 
readiness, alignment, and issue resolution across the delivery lifecycle.</li><li>
Support complex customer environments by ensuring alignment between contractual commitments, operational execution, and stakeholder expectations.</li></ul>
Required Qualifications:<ul><li>
8&ndash;10+ years of progressive experience in project and program management within enterprise, services, or multi-customer environments.
</li><li>Demonstrated success leading large, complex programs and portfolios with multiple stakeholders and interdependencies.
</li><li>Strong leadership and influence skills, with the ability to drive alignment across senior stakeholders and cross-functional teams.
</li><li>Deep understanding of service delivery operations, SLA-driven environments, and end-to-end execution models.
</li><li>Advanced proficiency with Smartsheet, Excel, PowerPoint, and Dynamics 365 CE (or equivalent enterprise tools).
</li><li>Strong analytical and problem-solving capabilities; ability to operate effectively in ambiguous and fast-paced environments.
</li><li>PMP, PgMP, ITIL, or equivalent project management certification preferred.
</li><li>Bachelor&rsquo;s degree required; Master&rsquo;s degree preferred.</li></ul>
Leadership Expectations:<ul><li>
Acts as a role model for delivery excellence, accountability, and professional conduct within the PMO and broader organization.</li><li>
Demonstrates sound judgment, ownership, and accountability in high-impact, high-visibility initiatives</li><li>
Builds trust and credibility with internal teams, customers, and leadership through transparency, consistency, and results.</li><li>
Continuously seeks opportunities to elevate delivery maturity, standardization, and execution quality across the organization</li></ul>
Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Shift Timings: 8:00 PM to 5:00 AM (Pakistan Time)</div>

Sr. Project Manager

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 The Senior Project Manager is responsible for leading enterprise-wide programs and multi-project portfolios across the full project lifecycle. This role provides strategic direction, execution governance, and senior-level stakeholder alignment to ensure initiatives are delivered in line with organizational objectives, operational priorities, and customer commitments. The Senior Project Manager operates with a high degree of autonomy, serving as a trusted partner to leadership while driving consistency, discipline, and continuous improvement across delivery teams
 
 
 
 What You&rsquo;ll Do As a Senior Project Manager
 
 
 
 Employees employed in the role of Senior Project Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Own and lead large-scale, enterprise programs and portfolios spanning multiple workstreams, teams, and functional areas.
 </li>
 <li>
 Define program strategy, delivery approach, success criteria, and governance models aligned to business and customer outcomes.
 </li>
 <li>
 Act as a strategic partner to executive and senior stakeholders, providing recommendations, trade-off analysis, and forward-looking insights to support decision-making.
 </li>
 <li>
 Provide functional leadership and mentorship to project managers and cross-functional teams; establish delivery standards, best practices, and execution discipline across the PMO.
 </li>
 <li>
 Ensure executive-level visibility into program health, risks, dependencies, milestones, and customer impact through concise, insight-driven reporting.
 </li>
 <li>
 Proactively identify and manage enterprise risks, cross-functional dependencies, and systemic issues; develop mitigation and contingency strategies to protect delivery outcomes.
 </li>
 <li>
 Drive continuous improvement initiatives across service delivery, operations, and project management practices to improve efficiency, quality, and customer experience.
 </li>
 <li>
 Partner closely with service delivery, supply chain, TSC, and operational stakeholders to ensure readiness, alignment, and issue resolution across the delivery lifecycle.
 </li>
 <li>
 Support complex customer environments by ensuring alignment between contractual commitments, operational execution, and stakeholder expectations.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 8&ndash;10+ years of progressive experience in project and program management within enterprise, services, or multi-customer environments.
 </li>
 <li>
 Demonstrated success leading large, complex programs and portfolios with multiple stakeholders and interdependencies.
 </li>
 <li>
 Strong leadership and influence skills, with the ability to drive alignment across senior stakeholders and cross-functional teams.
 </li>
 <li>
 Deep understanding of service delivery operations, SLA-driven environments, and end-to-end execution models.
 </li>
 <li>
 Advanced proficiency with Smartsheet, Excel, PowerPoint, and Dynamics 365 CE (or equivalent enterprise tools).
 </li>
 <li>
 Strong analytical and problem-solving capabilities; ability to operate effectively in ambiguous and fast-paced environments.
 </li>
 <li>
 PMP, PgMP, ITIL, or equivalent project management certification preferred.
 </li>
 <li>
 Bachelor&rsquo;s degree required; Master&rsquo;s degree preferred.
 
 
 </li>
 </ul>
 
 Leadership Expectations
 
 
 
 <ul>
 <li>
 Acts as a role model for delivery excellence, accountability, and professional conduct within the PMO and broader organization.
 </li>
 <li>
 Demonstrates sound judgment, ownership, and accountability in high-impact, high-visibility initiatives
 </li>
 <li>
 Builds trust and credibility with internal teams, customers, and leadership through transparency, consistency, and results.
 </li>
 <li>
 Continuously seeks opportunities to elevate delivery maturity, standardization, and execution quality across the organization
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Shift Timings: 8:00 PM to 5:00 AM (Pakistan Time)
</div>

Graphi Hub

Female Sales Executive Required &ndash; GraphiHubNote: Please apply only if you are a resident of Islamabad or Rawalpindi. If you are interested, kindly share your resume on WhatsApp at 0332-5188771.GraphiHub is looking for a motivated and energetic Female Sales Executive to join our growing team. If you have good communication skills and a passion for sales, this opportunity is for you!Job Details:<ul><li>Position: Female Sales Executive</li><li>Company: GraphiHub</li><li>Location: [Add your location]</li><li>Job Type: Full-Time</li></ul>Requirements:<ul><li>Good communication and interpersonal skills</li><li>Basic knowledge of sales and client dealing</li><li>Confident and target-oriented personality</li><li>Fresh candidates are highly encouraged to apply</li><li>Minimum qualification: Intermediate / Bachelor (preferred)</li></ul>Responsibilities:<ul><li>Communicate with clients and generate sales</li><li>Promote company services</li><li>Maintain customer relationships</li><li>Achieve monthly sales targets</li></ul>What We Offer:<ul><li>Friendly working environment</li><li>Growth opportunities</li><li>Basic salary + commission</li></ul>Note: Please apply only if you are a resident of Islamabad or Rawalpindi. If you are interested, kindly share your resume on WhatsApp at 0332-5188771.Work Location: In person

Female Sales Executive Required

Explore 813+ Customer experience excellence executive in Islamabad this April. Find roles across top companies and apply now to boost your career.

813 customer experience excellence executive jobs In Islamabad

Customer Experience Excellence Executive

Sales Executive - Indoor

Market Intelligence Officer

Customer Service Executive

Sr. Project Manager

Sr. Project Manager

Female Sales Executive Required