customer service representative Jobs in Los Angeles

customer service representative

specialist, desktop support Jobs in Los Angeles

specialist, desktop support

claims specialist ii

inside sales support supervisor Jobs in Los Angeles

inside sales support supervisor

customer experience specialist

Ultimate Staffing

<div>
 
 
 Location: Pasadena, CA
 
 
 
 
 Duration: 6 months+
 
 
 
 
 Pay Rate: $24/hr.
 
 
 
 
 
 The
 
 Customer Experience Specialist
 
 is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. The individual acts as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. The individual is a key contributor to facilitating efficient and effective processes that support business and customer service objectives.
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 A minimum of
 
 12 months of mortgage experience preferably in a processing role with direct customer contact in a call center environment is required. If no mortgage experience, 2+ years of direct customer contact in a financial industry high volume call center
 
 </li>
 <li>
 Bilingual Spanish is a plus
 </li>
 <li>
 General understanding of applicable Federal, State and Local mortgage regulations a plus
 </li>
 <li>
 Must be a team player with strong attention to detail and able to work independently
 </li>
 <li>
 Proven track record at delivering timely and accurate information in a fast-paced environment
 </li>
 <li>
 Excellent critical thinking, problem solving, mathematical skills and sound judgment
 </li>
 <li>
 Effective time management skills to deliver work on time
 </li>
 <li>
 Capable communicator, written and oral
 </li>
 <li>
 Strong negotiation skills with ability to effectively resolve problems
 </li>
 <li>
 Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.)
 </li>
 </ul>
 
 
 
 The
 
 Customer Experience Specialist
 
 will:
 
 <ul>
 <li>
 Operate in a Call Center environment as a customer success advocate
 </li>
 <li>
 Receive inbound calls and make outbound calls to consumers
 </li>
 <li>
 Receive inbound text messages and facilitate outbound text messages to consumers
 </li>
 <li>
 Answer high-volume, inbound calls or texts from current customers in a timely manner. Provide exceptional customer service to all customers' mortgage loan inquiries/requests
 </li>
 <li>
 Effectively manage a pipeline of up to 75 loans
 </li>
 <li>
 Performing routine data entry and validation tasks
 </li>
 <li>
 Handling routine calls, emails and/or chat responses with Pennymac employees, consumers &amp;/or authorized 3rd parties
 </li>
 <li>
 Monitoring work queues and intervening as needed
 </li>
 <li>
 Interacting with multiple departments to expedite processing and/or issue resolution
 </li>
 <li>
 Conduct preliminary or basic research in order to accurately resolve and respond to customer inquiries
 </li>
 <li>
 Must request assistance for escalated and/or more complex issues to department senior associates or supervisors
 </li>
 <li>
 Meet outlined production and quality standards
 </li>
 <li>
 Follow established Policy and Procedures
 </li>
 <li>
 Performing other related duties as required and assigned
 </li>
 <li>
 Demonstrating behaviors which are aligned with the organization's desired culture and values
 </li>
 </ul>
 
 
 
 
 
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
 
 
 
 
 
 
</div>

Customer Experience Specialist

Ralphs

<div>Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.Based in California, Ralph's merged with The Kroger Company in 1998. Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Ralphs family!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: 
 
<ul><li>A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
</li><li>Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
</li><li>Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
</li><li>Valuable associate discounts on purchases, including food, travel, technology and so much more.
</li><li>Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
</li><li>Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
</li></ul>For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Position Qualifications:
 
<ul><li>Ability to handle stressful situations</li>
<li>Effective communication skills</li>
<li>Knowledge of basic math (counting, addition, and subtraction)</li>
<li>Current food handlers permit once employed</li>
</ul>Desired Previous Job Experience 
<ul><li>Comparable Retail experience</li>
<li>Second language (speaking, reading and/or writing)</li>
</ul><ul><li>Role model the 3A's of Friendly: acknowledge, assist and appreciate our Customers</li>
<li>Promote Corporate Brands to customers</li>
<li>Promote trust and respect among associates</li>
<li>Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store</li>
<li>Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products</li>
<li>Assist with the preparation produce platters/trays</li>
<li>Inform customers of produce specials</li>
<li>Recommend items to customers to ensure they get the products they want and need</li>
<li>Adequately prepare, package, label and inventory merchandise</li>
<li>Review/inspect products for quality and freshness and take appropriate action with those items</li>
<li>Label, stock and inventory department merchandise</li>
<li>Report product ordering/shipping discrepancies to the department manager</li>
<li>Display a positive attitude</li>
<li>Stay current with present, future, seasonal and special ads</li>
<li>Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained</li>
<li>Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management</li>
<li>Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair</li>
<li>Notify management of customer or employee accidents</li>
<li>Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud to store management
</li><li>Ability to work cooperatively in high paced and sometimes stressful environment</li>
<li>Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner</li>
<li>Ability to act with honesty and integrity regarding customer and business information</li>
<li>Ability to follow directions and seek assistance when necessary to resolve customer and business issues</li>
<li>Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults</li>
<li>Must be able to perform the essential functions of this position with or without reasonable accommodation</li></ul></div>

PRODUCE/CLERK

International House of Music

Job DescriptionInternational House of Music (IHOMI) is a well-known music retailer in Downtown Los Angeles serving musicians and the Latin music community for decades.We are expanding our online presence and looking for a Content Creator / Junior PaidMedia Specialist who can create engaging content and support our paid advertising efforts.This role is ideal for someone who is creative, understands social media trends, and has some experience with paid ads &mdash; especially someone who can connect with musicians and turn content into performance.If you play music, understand instruments, or enjoy being around musicians &mdash; this role will be a great fit.Responsibilities<ul><li>Create and edit short-form video content for:</li><li>TikTok</li><li>Instagram Reels</li><li>YouTube Shorts</li><li>Film content in-store (products, instruments, trends, customer interactions)</li><li>Create engaging content around musical instruments:</li><li>Demos, trends, educational clips, or entertaining formats</li><li>Assist in managing and optimizing paid ad campaigns across:</li><li>Meta Ads (Facebook / Instagram)</li><li>TikTok Ads</li><li>Google Ads (basic exposure is a plus)</li><li>Help develop ad creatives (videos, hooks, captions, copy)</li><li>Support retargeting campaigns (website visitors, video viewers, engagement audiences)</li><li>Use AI tools (ChatGPT, CapCut, Midjourney, etc.) to:</li><li>Generate content ideas</li><li>Write scripts and captions</li><li>Repurpose content efficiently</li><li>Track and report basic performance metrics:</li><li>Engagement, CTR, conversions, ROAS (training provided if needed)</li><li>Stay up to date with trends, viral formats, and ad creative strategies</li></ul>Requirements<ul><li>1&ndash;3 years experience in:</li><li>Content creation, social media, or digital marketing</li><li>Some hands-on experience with paid ads:</li><li>Meta Ads (required)</li><li>TikTok Ads or Google Ads (preferred)</li><li>Strong understanding of short-form content (TikTok/Reels/Shorts)</li><li>Video editing skills (CapCut, Premiere, Final Cut, etc.)</li><li>Basic understanding of:</li><li>Ad creatives and hooks</li><li>Conversion-focused content</li><li>Familiar with AI tools (or eager to learn quickly)</li><li>Organized, proactive, and performance-driven</li><li>Passion for music is required; familiarity with musical instruments or ability to create content around them is a strong plus</li></ul>Preferred (Bonus Skills)<ul><li>Bilingual English / Spanish</li><li>Experience scaling organic content into ads</li><li>Basic knowledge of GA4 or tracking</li><li>Canva or Adobe Creative Suite</li><li>E-commerce experience (Magento, Shopify, WooCommerce)</li><li>AI workflow automation / content systems</li></ul>Compensation<ul><li>Base Salary: $45,000 &ndash; $65,000</li><li>Performance Bonuses based on results</li><li>Clear growth path into:</li><li>Paid Media Specialist</li><li>Digital Marketing Manager</li></ul>Benefits<ul><li>Health insurance</li><li>Dental insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Employee discount</li></ul>Work Location<ul><li>In-person preferred (Downtown Los Angeles)</li></ul>Pay: $45,000.00 - $65,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Content Creator / Junior Paid Media Specialist (AI + Short-Form Content)

The Cradle Company

Registered Nurse (RN) with Newborn Care Specialist Experience &ndash; Overnight | Twins | Los Angeles, CALocation: Los Angeles, CA 90066 Pay: $85.00+/hour (DOE)A warm and loving family in Los Angeles is seeking an experienced Registered Nurse (RN) with strong Newborn Care Specialist (NCS) experience to provide dedicated overnight care for their newborn twins beginning in June.This is a meaningful opportunity to support both infants and parents during the early postpartum period, offering attentive, knowledgeable, and compassionate care throughout the night while helping establish a calm and supported environment for the entire household.Schedule<ul><li>Start Date: June 10</li><li>First 2 weeks: 7 nights per week</li><li>Following 6 weeks: 3 nights per week</li><li>Hours: 10:00 PM &ndash; 6:00 AM (8-hour shifts)</li></ul>Responsibilities include, but are not limited to:<ul><li>Provide attentive and nurturing overnight care for newborn twins</li><li>Support feeding routines (bottle and/or breastfeeding)</li><li>Diapering, soothing, and resettling infants throughout the night</li><li>Establish and reinforce healthy sleep habits</li><li>Assist with bathing and overall infant hygiene</li><li>Complete light baby-related laundry</li><li>Monitor infants&rsquo; health, comfort, and well-being</li><li>Offer guidance, reassurance, and ongoing support to parents</li></ul>Must be:<ul><li>Fully vaccinated: TDAP, TB, COVID-19 (including boosters), Flu</li><li>Eligible to work in the U.S.</li><li>Ability to commit to the full schedule</li></ul>Compensation &amp; Benefits<ul><li>Competitive hourly rate starting at $65+/hour (based on experience)</li><li>Supportive, respectful family environment</li></ul>How to ApplyIf you are passionate about newborn care and have experience supporting families with multiples, we&rsquo;d love to hear from you.Please submit your resume to: recruitment@thecradlecompany.comQualified candidates will be contacted to schedule a virtual interview.Job Types: Full-time, TemporaryPay: From $85.00 per hourApplication Question(s):<ul><li>Do you have the following vaccinations up to date: TDAP, TB, COVID, Boosters, Flu?</li><li>Do you have experience caring for preemies and twins?</li><li>Please specify your California RN license number</li></ul>Experience:<ul><li>Newborn Care Specialist: 4 years (Required)</li></ul>License/Certification:<ul><li>Newborn Care Specialist Certification (Required)</li><li>California RN license (Required)</li></ul>Work Location: In person

Registered Nurse - Labor & Delivery / Postpartum ($85+/hr)

Ruggable

<div><div>About Ruggable:

Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely loyal customer base and a talented team made up of genuinely caring people who take action and deliver results. We are venture-backed and own a patented washable rug design that's disrupting the home d&eacute;cor industry. Our mission is to empower our customers to live vibrantly with beautiful products that don't compromise on function. If you're passionate about consumer products, e-commerce, and high-growth start-ups, keep reading!</div>
Job Summary:

Ruggable is on a mission to reinvent the way people think about their homes, starting from the ground up. We believe design should be beautiful, functional, and washable. As we continue to expand our global reach and raise the bar for digital experiences, we're looking for a detail-driven and technically skilled Digital Imaging Specialist / Photo Retoucher to join our Creative team.

As our Digital Imaging Specialist / Photo Retoucher, you'll play a critical role in ensuring our imagery meets the highest standards of quality, consistency, and accuracy across every channel. You'll bring a deep expertise in retouching, color correction, have a photography background and experience in high-volume ecommerce imagery, delivering fast turnarounds without ever compromising on quality. With a sharp eye for detail and a passion for process, you'll help streamline workflows, maintain brand integrity, and empower our creative output at scale.

This is an exciting opportunity to join a fast-paced, design-driven company where your technical skill and creative problem-solving will directly impact how customers experience our brand. You'll collaborate closely with creative production, design, and marketing partners to deliver assets that not only look beautiful but are also optimized for speed, efficiency, and consistency.

What You'll Do:

As a Digital Imaging Specialist / Photo Retoucher, you'll be a key partner to our creative and photo post-production teams. Your focus will be on color accuracy, efficiency, and asset readiness&mdash;helping us move quickly without sacrificing quality.

Your responsibilities will include:
<ul>
<li>Retouching and color correcting product and lifestyle imagery with precision and consistency</li>
<li>Preparing assets for e-commerce, email campaigns, paid media, and social platforms</li>
<li>Managing and organizing files within our digital asset management (DAM) system</li>
<li>Ensuring consistency across brand visuals and color standards</li>
<li>Partnering closely with cross-functional teams (creative production, marketing, textile design and product) to review and deliver assets on time</li>
<li>Contributing to process improvements that streamline workflows and reduce turnaround times</li>
<li>Expertise in photo compositing to create seamless, production-ready assets</li>
</ul>
What You'll Do:

Required:
<ul>
<li>3&ndash;5+ years of digital ecommerce photo experience (in-house or agency)</li>
<li>Strong background in color matching to product with the ability to deliver fast turnarounds while maintaining high-quality standards</li>
<li>Proficiency in Adobe Creative Suite (Photoshop, Illustrator) and Capture One</li>
<li>Experience with digital asset management systems and best practices</li>
<li>Strong organizational skills with a detail-oriented approach to versioning, file prep, and deadlines</li>
<li>Familiarity with Air Table, Asana, Figma, Frame.io, Slack, and Google Suite</li>
<li>Excellent communication and collaboration skills in a fast-paced environment</li>
<li>Knowledge of print production and e-comm workflows, ensuring accurate color and quality from digital to physical, including color management and material considerations</li>
<li>Experience in e-commerce or other fast-paced creative production environments</li>
</ul>
Preferred:
<ul>
<li>Experience with scripting/automation to streamline repetitive production tasks</li>
<li>Experience in interior, architectural, and/or home goods retouching</li>
</ul>
How to Apply:
<ul>
<li>Please submit your resume, portfolio (with color correction/retouching examples), and a brief note about why you'd be a great fit for this role</li>
</ul>
Contract Details:
<ul>
<li>$50/hr</li>
<li>Hybrid (3 days a week in Torrance, CA)</li>
<li>40 hrs/week, for 12 weeks total (mat leave)</li>
</ul><div>
At Ruggable, we offer competitive compensation and benefits packages. Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.

If you are based in California, we encourage you to read this important information for California residents linked here.

To all recruitment agencies: Ruggable does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Ruggable employees or any other company destination. Ruggable is not responsible for any fees related to unsolicited resumes.</div></div>

Digital Imaging Specialist / Photo Retoucher - Contract

UCLA

<div>
 
 Special Instructions to Applicants
 
 
 
 Cover letter is required for consideration.
 
 
 
 Department Summary
 
 
 
 The Accounts Payable department is responsible for processing all non-payroll expenditures and asset purchase transactions for UCLA, the largest campus in the University of California System, amounting to over $1.5 Billion dollars and 600,000 transactions annually. Accounts Payable sits within the Office of the Vice Chancellor and Chief Financial Officer, which advises the Chancellor and Executive Vice Chancellor and Provost regarding academic and budgetary planning issues and allocation of campus resources, including issues involving students, faculty, staff, space, and university finances. The office also manages the key campus planning processes and data sets that support these decisions, and performs a central role in UCLA's systems of internal control and accountability. The office also is responsible for the capital planning and finance, real estate, design and construction of all campus capital projects.
 
 
 
 Position Summary
 
 
 
 Under the direction of the Accounts Payable Supervisor, the Accounts Payable and Tax Specialist performs a variety of assignments related to payments to individuals and income tax reporting for disbursements made by central Accounts Payable Department. The Specialist will take the lead in promoting awareness of banking, tax, and invoice processing requirements by identifying common errors and guiding AP staff on how to avoid them, perform regular reviews of transactions processed by the group to determine accuracy and ensure that procedures are consistently being followed, and support daily inquires and schedule with staff as needed to ensure quality. The Specialist is responsible for processing general payments for University as well as specialized transactions resulting in payments to employees and individuals for services or sales to the University including highly sensitive settlement payments. The Specialist handles specialized tasks such as processing vendor refunds, handling forgery complaints, and processing special agreement invoices. The Specialist will provide support to campus departments on policies and procedures related to Accounts Payable transactions. The incumbent will participate with other individuals and departments to give input to improve processes and systems to accomplish specialized processing tasks. The incumbent will work in coordination with Accounts Payable Supervisors to ensure coordination of payments to or on behalf of individuals providing services or goods to the University. The Specialist will participate in system training and support in coordination with Purchasing Department and Digital Technology Services.
 
 
 
 Salary &amp; Compensation
 
 
 
 <ul>
 <li>
 UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Detail knowledge of basic accounting principles to perform debiting, crediting, preparing journal entries and account reconciliation. Detail knowledge of purchasing and accounts payable policies and procedures. (Required)
 </li>
 <li>
 Skill in interpreting documents such as tax publications, policy manuals and memos to perform research, answer questions, and resolve problems. (Required)
 </li>
 <li>
 Skill in utilizing personal computer spreadsheet and word processing applications to prepare reports and presentations and to analyze financial data. Demonstrated working knowledge of and ability to enter data on line to a computerized accounts payable system. (Required)
 </li>
 <li>
 Skill in analyzing information, practices or systems to identify problems, formulate logical and objective conclusions, recognize alternatives and their implications. (Required)
 </li>
 <li>
 Skill in writing concise, logical business correspondence and desk procedures. (Required)
 </li>
 <li>
 Oral communication skills to correspond with various levels of University personnel and ability to deliver oral presentations to groups or on a one-on-one basis. (Required)
 </li>
 <li>
 Ability to establish and maintain cooperative and diplomatic working relationships with staff within Accounts Payable Staff, with other central office personnel, with Campus department personnel, with outside vendors, and with outside regulatory agencies. (Required)
 </li>
 <li>
 Ability to evaluate impact on workload and work independently in organizing tasks, setting priorities to ensure that responsibilities are carried out in an accurate and timely fashion. (Required)
 </li>
 <li>
 Skill in organizing information and documents for easy retrieval and to process work effectively. (Required)
 </li>
 <li>
 Ability to adjust working hours and, if necessary, work overtime to meet the needs of the Office and reporting deadlines. (Required)
 </li>
 <li>
 Ability to develop processes, procedures and system modifications to gather and report required tax and other information as required. (Required)
 </li>
 <li>
 Detail knowledge of taxation rules and regulations and of fund accounting and general ledger. (Preferred)
 
 
 </li>
 </ul>
 
 Education, Licenses, Certifications &amp; Personal Affiliations
 
 
 
 <ul>
 <li>
 Bachelor's Degree in accounting, business administration, or closely related field or equivalent combination of education and experience / training. (Required)
 
 
 </li>
 </ul>
 
 Special Conditions for Employment
 
 
 
 <ul>
 <li>
 Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
 </li>
 <li>
 Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
 
 
 </li>
 </ul>
 
 Schedule
 
 
 
 Monday - Friday, 7:00 a.m. to 4:00 p.m. PST and/or variable based on operational needs.
 
 
 
 Union/Policy Covered
 
 
 
 CX-Clerical &amp; Allied Services
 
 
 
 Complete Position Description
 
 
 
 https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&amp;JDName=Financial%20Services%20Analyst%202%20CX%20(41000519)
</div>

Accounts Payable and Tax Specialist

Essity

<div>Territory Sales Specialist - Wound Care
Who We Are
Essity is a global leader in health and hygiene with our corporate headquarters in Stockholm, Sweden, and North American headquarters in Philadelphia, PA. We are a multi-billion-dollar company that is committed to breaking barriers to well-being. Essity does this through innovative brands in the areas of Professional Hygiene, Consumer Goods, and Health &amp; Medical Solutions.
Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being. At Essity you will find a caring and compassionate culture where we remain grounded in our beliefs &amp; behaviors.
About the Role
Essity is looking for an experienced Territory Sales Specialist - Wound Care. Responsible for managing and increasing the Essity Advanced Wound Care product portfolio sales within the assigned geographic territory. The product portfolio contains clinically unique brands such as Hydrofera Blue, Cutimed -Sorbact, Sorbion, and Epiona, Hypafix, and Jobst - Compri2 and Comprifore. Reporting to the Regional Sales Manager, this role is the primary driver of sales within a territory or strategic metropolitan areas. The Wound Care Specialist role is performance driven and will target multiple call points throughout the continuum of care with a primary focus on Acute Care, Surgical Areas, and Wound Care Centers as well as managing and penetrating the alternate sites of care.
This will be a remote position responsible for covering the greater Los Angeles area. The ideal candidate should live in the Los Angeles area or in the aligned Essity Regional structure and ability to travel often.
We&rsquo;re looking for people who embody our values, aren&rsquo;t afraid to challenge, innovate, experiment, and move at a fast pace. We&rsquo;re always looking for ways to improve our products and ourselves. If this is you, we&rsquo;d love to talk.
What You Will Do
<ul><li>To meet or exceed sales targets which will be driven by key account closes and competitive conversions in all areas of the healthcare market
</li><li>To possess and effectively communicate/utilize clinical and product knowledge clearly and concisely
</li><li>Effective customer needs assessment and solution development
</li><li>Effective relationship management with key stakeholders within targeted accounts
</li><li>The ability to interact with advanced practice clinicians (Surgeons, Physician Assistants, Nurse Practitioners, WOCN's, and Nurses) and shape product choice decisions
</li><li>Effective sales process execution
</li><li>Contract implementation and effective penetration of key GPO and IDN awards
</li><li>To maintain and increase penetration in existing accounts and healthcare systems
</li><li>Effectively coordinate opportunities internally and externally with customers
</li><li>Effective territory and account planning (pre and post call planning), targeting
</li><li>To complete all administrative duties accurately and timely
</li></ul>Who You Are
<ul><li>Bachelor's degree required
</li><li>At least 3 years of outside sales experience required; outside sales experience in the Healthcare Industry preferred. Exposure to wound care, surgical markets a plus.
</li><li>Additional experience in Business to Business sales helpful
</li><li>Self-Motivated, Able to be work independently, Competitive, Tenacious, High Integrity, Fearless, Strategic, Passionate, and a Team Player.
</li><li>Overnight travel, work weekends, and into the evening may be applicable (approximately 25-35% of time)
</li><li>Must be fluent in Microsoft programs; Excel, Power Point, etc.
</li><li>Experience with CRM recommended (i.e. Salesforce.com. Dynamics)
</li></ul>What We Can Offer You
At Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose.
Compensation and Benefits
$70,000 - $85,000/annual salary range + sales incentive + benefits
Pay offered may vary depending on multiple individualized factors such as knowledge, skills, and experience.
Along with competitive pay you will be eligible for the following benefits:
<ul><li>United Healthcare PPO / EyeMed Vision Insurance / Delta Dental Insurance
</li><li>Wellness program provided through Rally
</li><li>Healthcare and Dependent Care Flexible Spending Accounts (FSA)
</li><li>401(k) with employer match and annual employer base contribution
</li><li>Company paid Basic Life, AD&amp;D, short-term and long-term disability insurance
</li><li>Employee Assistance Program
</li><li>PTO offering with Paid Holidays
</li><li>Voluntary benefits to include: critical illness, hospital indemnity, and accident insurance
</li><li>Employee discounts program
</li><li>Scholarship program for children of Essity employees.
</li></ul>Collaborative and Caring Culture | Empowerment &amp; Engaged People | Work with Impact and A Powerful Purpose | Individual Learning &amp; Career Growth | Health &amp; Safety Priority | Sustainable Value Together| Innovation| Sustainable Working Life | Total Reward
Additional Information
The Company is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law.
If you require reasonable accommodation as part of the application process please contact EssityHRNorthAmerica@essity.com
Together, we are improving lives, every day
Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.
<div><div><div><div><div><div><div><h2 class="jobSectionHeader">Application End Date:
</h2></div></div></div></div></div></div></div><h2 class="jobSectionHeader">Job Requisition ID:
</h2>Essity260834</div>

Territory Sales Specialist - Wound Care

Explore 610+ Customer experience specialist in Los Angeles this April. Find roles across top companies and apply now to boost your career.