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customer service representative

Mother's Market & Kitchen

<div><div>At Mother&rsquo;s Market, we take pride in offering fresh, nourishing beverages made with care. As a <b>Juice Bar Server,</b> you&rsquo;ll craft juices and smoothies using high-quality ingredients, deliver exceptional customer service, and maintain a clean, welcoming environment.
</div><div>
</div><div><b>Hourly Pay: </b>$17.87 &ndash; $18.50</div><div>
</div><div><b>
Benefits:</b> Medical, dental, vision, life insurance, &amp; in-store discounts</div><div>
</div><div><b>
What You&rsquo;ll Do</b></div><ul><li> Greet customers with a warm, friendly attitude and provide excellent service</li><li> Prep fruits and vegetables continuously for fresh juice and smoothie orders</li><li> Follow established recipes and accommodate custom beverage requests</li><li> Operate electric juicers and other food prep equipment safely and efficiently</li><li> Assist customers with questions and product recommendations</li><li> Complete customer orders quickly and accurately</li><li> Maintain a clean, safe, and organized juice bar area</li><li> Follow all food handling and sanitation procedures per local and federal regulations</li><li> Support deli operations as needed</li><li> Operate a cash register and handle transactions when required</li></ul><div>
</div><div><b>
What You Bring</b></div><div><b>
Experience &amp; Skills:</b><br>
<ul><li> Customer service experience preferred</li><li> Basic knife skills and comfort prepping produce</li><li> Able to read, understand, and follow recipes in English</li><li> Verbal proficiency in English (reading and writing at a basic level)</li></ul></div><div><b>
Mindset &amp; Abilities:</b><br>
<ul><li> Reliable, friendly, and team-oriented</li><li> Able to multitask and stay organized in a fast-paced setting</li><li> Committed to cleanliness and food safety</li></ul></div><div>
</div><div><b>
Physical Requirements</b></div><ul><li> Stand and walk for extended periods (up to 8 hours)</li><li> Bend, lift, and carry up to 50 lbs.</li><li> Perform repetitive tasks, such as cutting produce with knives</li><li> Move stock from storage to prep and service areas</li><li> Handle sharp tools and kitchen equipment safely</li></ul><div>
</div><div><b>
Schedule Requirements</b></div><ul><li> Flexible availability required, including weekends and varying shifts</li></ul><div>
</div><div><b>
Why Join Mother&rsquo;s Market?</b></div><div>
Be a part of a vibrant team dedicated to wellness, great service, and healthy living. At Mother&rsquo;s, we offer a supportive work environment where your contributions are valued, and your potential is nurtured.</div><div>
</div><div><b>
Equal Opportunity Employer</b></div><div>
Mother&rsquo;s Market is proud to be an Equal Opportunity Employer. We welcome all qualified applicants regardless of race, color, religion, gender, sexual orientation, age, disability, or any other protected status.</div><div>
</div><div><b>
Make Health Your Mission&mdash;Apply Today!</b></div><div>
If you&rsquo;re ready to bring energy, passion, and care to our juice bar, we&rsquo;d love to meet you.</div></div>

Juice Bar Server

Ohmium

<p>We are seeking a motivated, customer-focused, and detail-oriented <strong>Remote Live Chat Agent</strong> to join our growing team. In this role, you will provide professional customer support through live chat, email, and online messaging platforms, ensuring customers receive prompt, accurate, and friendly assistance.</p><p>As the first point of contact for many customers, you will answer questions, resolve concerns, provide product and service information, and maintain a high level of customer satisfaction. This position is ideal for individuals who enjoy helping others, possess strong written communication skills, and thrive in a remote work environment.</p><h2><strong>Responsibilities</strong></h2><ul><li>Respond to customer inquiries via live chat in a timely and professional manner.</li><li>Provide accurate information regarding products, services, orders, billing, and account-related questions.</li><li>Resolve customer concerns while maintaining a positive and courteous attitude.</li><li>Escalate complex inquiries to the appropriate department when necessary.</li><li>Document customer interactions accurately using CRM and ticketing systems.</li><li>Maintain customer records while ensuring data confidentiality.</li><li>Meet productivity, response time, and customer satisfaction goals.</li><li>Collaborate with team members and supervisors to improve service quality.</li><li>Stay informed about company policies, products, and service updates.</li><li>Perform other customer support and administrative duties as assigned.</li></ul><h2><strong>Qualifications</strong></h2><ul><li>High school diploma or equivalent required.</li><li>Previous customer service, live chat, help desk, retail, or call center experience is preferred but not required.</li><li>Excellent written communication and grammar skills.</li><li>Strong typing speed with attention to detail.</li><li>Ability to multitask and manage multiple chat conversations simultaneously.</li><li>Strong problem-solving and decision-making abilities.</li><li>Self-motivated and capable of working independently.</li><li>Reliable high-speed internet connection and a dedicated home workspace.</li></ul>

Live Chat Agent Remote Work From Home FT - PT

Ember Concepts Inc.

<p><b>Sales &amp; Trade Show Associate</b></p><p><b>Allie Rose | Los Angeles, CA</b></p><p><b>About Us</b></p><p>Allie Rose is a Los Angeles-based women's wholesale apparel brand dedicated to designing thoughtful, fashion-forward clothing that empowers women of every shape and background. We're built on quality, inclusivity, and innovation, and we're looking for someone who shares that passion to join our growing team.</p><p><b>The Role</b></p><p>We're seeking a motivated, relationship-driven <b>Sales &amp; Trade Show Associate</b> to help drive our sales strategy and deliver an exceptional customer experience. You'll be the face of Allie Rose at trade shows, the voice on the phone with our retail partners, and the driving force behind lasting client relationships. If you love connecting with people, thrive in a fast-paced environment, and have a knack for turning conversations into sales, we want to meet you.</p><p><b>What You'll Do</b></p><p><b>Sales &amp; Account Management</b></p><ul><li>Drive sales through trade shows, online platforms, and direct client relationships</li><li>Build and nurture long-term client partnerships that fuel ongoing growth</li><li>Deliver exceptional customer service with proactive follow-up</li><li>Handle inquiries, complaints, and returns with professionalism and empathy</li><li>Travel to out-of-state trade shows (e.g., Magic Las Vegas, Dallas Market) -Approximately 15&ndash;25% travel required</li></ul><p><b>Marketing &amp; Promotion</b></p><ul><li>Craft strategies to attract attendees and maximize trade show engagement</li><li>Develop promotional materials and manage pre-show communications</li></ul><p><b>Customer Service</b></p><ul><li>Process customer orders accurately and efficiently</li><li>Manage incoming calls, emails, and outreach in a timely, professional manner</li><li>Handle returns, exchanges, and refund requests</li><li>Resolve complaints and escalate issues when needed</li><li>Maintain accurate records of customer interactions</li><li>Provide clear, accurate information on products, policies, and services</li></ul><p><b>What You Bring</b></p><ul><li>1-2+ years of sales experience</li><li>Strong project management and organizational skills</li><li>Excellent communication and relationship-building abilities</li><li>A creative, solutions-oriented mindset</li><li>Ability to stay cool under pressure and meet deadlines</li><li>Detail-oriented, high-integrity, can-do attitude</li><li>Eagerness to learn and grow with the company</li><li>Wholesale or retail sales background is a plus</li><li>A genuine passion for helping customers find the right solutions</li></ul><p><b>Why Allie Rose?</b></p><ul><li>Competitive salary and benefits package and bonus depending on performance</li><li>A fast-paced, collaborative, and creativity-driven environment</li><li>Real opportunities for personal and professional growth</li><li>A chance to help shape the future of a brand built on empowering women</li></ul><p><b>Ready to bring your energy and sales expertise to a brand that's redefining women's wholesale apparel? We'd love to hear from you.</b></p><p>Job Type: Full-time</p><p>Pay: $55,000.00 - $65,000.00 per year</p><p>Benefits:</p><ul><li>Health insurance</li></ul><p>Experience:</p><ul><li>Sales: 1 year (Preferred)</li></ul><p>Location:</p><ul><li>Los Angeles, CA 90012 (Preferred)</li></ul><p>Ability to Commute:</p><ul><li>Los Angeles, CA 90012 (Required)</li></ul><p>Ability to Relocate:</p><ul><li>Los Angeles, CA 90012: Relocate before starting work (Required)</li></ul><p>Willingness to travel:</p><ul><li>25% (Preferred)</li></ul><p>Work Location: In person</p>

Sales and Trade Show Associate

E2 Consulting Engineers, Inc.

<div>About the Organization:
<div>
E2 Consulting Engineers, Inc. (E2) is a professional services firm established in 1988 specializing in a full spectrum of engineering services including, project engineering and design, federal base operations and infrastructure support services, gas pipeline construction and inspection services, environmental consulting and remediation, and information technology services. At E2, we value safety, innovation and collaboration, and we are dedicated to excellence.</div>
Overview:
<p>
The Project Manager II is responsible for leading cross-functional teams, managing all aspects of a utility construction project including target setting/management and timelines, maintaining strategic and analytical oversight across multiple simultaneous projects or project tracts, communicating with leadership as appropriate, developing partnerships with internal and external stakeholders, and ensuring adherence to the appropriate work planning and execution processes.</p>
Responsibilities:
<ul><li>Provide leadership for the planning, development, and implementation of large-scale, major strategic business and technology projects.
</li><li>Effectively collaborate with internal departments, stakeholders, cross-functional teams, and vendors to define requirements, assess alternatives and present solutions to business challenges.
</li><li>Responsible for budget and resource planning.
</li><li>Single point of contact for all economic and regulatory issues for the assigned projects.
</li><li>Develop and maintain project parameters for project requirements.
</li><li>Manage and coordinate all activities leading to the successful completion of large-scale, major strategic projects including projec scoping, timelines, cost estimates, and design.</li><li>
Provide project status updates and executive-level reportin</li><li>
Build business cases and project justifications.</li><li>
Ensure compliance with company policies and regulatory requirements.</li></ul>
Qualifications:
<ul><li>B.S. in Engineering, Business Management or equivalent field; equivalent experience with customer approval.</li><li>
PMP or other Program Management certifications, training and/or demonstrated experience.</li><li>
Advanced degree in Business or Engineering, preferred.</li><li>
Minimum 6-8 years experience managing complex technical and/or civil construction projects with three or more simultaneous work streams.</li><li>
Project Management knowledge required.</li><li>
Must be able to assess the potential financial impact of a project.</li><li>
Must possess the ability to review complex problems and propose innovative solutions.</li><li>
Must be able to build solid business cases/project justifications.</li><li>
Ability to manage deliverables at all levels of the business structure from entry level to executive level management.</li><li>
Proven aptitude and demonstrated experience for high volume, complex projects and program management.</li><li>
Capability of exercising discretion and independent judgment in the application of systems analysis techniques and procedures, preferred.</li></ul>
Benefits:
<div>
E2 Consulting Engineers, Inc. offers an excellent benefits package including health, dental, vision, and life insurance, 401(k) with employer match, paid time off.</div>
Wage Data Per State Requirements:
<div>
Salary range for this position is $110,000 - $130,000. The starting salary will be commensurate with skill, education, experience, and working environment.</div>
Work Environment/Physical Demands:
<p><b>
Work Environment</b></p><p>
This job operates in a professional office environment and uses standard office equipment such as computers and phones.</p><p></p><p><b><br>
Physical Demands</b></p><p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
Ability to sit/stand for up to 8 hours per day.</li><li>
Ability to move freely for up to 8 hours per day.</li></ul>
Local Candidates only: Yes Drug Free Workplace:
<div>
E2 Consulting Engineers, Inc. is a Drug Free Workplace. After accepting an offer of employment, applicants may be required to undergo background checks, drug testing, and/or fit-for-duty physical examination. Drug screens will include, but not be limited to, Amphetamines, Cocaine Metabolites, Marijuana Metabolites (THC), Opiates, and Phencyclidine (PCP). As a federal contractor, E2 cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician.</div>
Solicitation:
<div>
Please no solicitation of any kind from agencies, staffing, or recruiting firms.</div>
EEO Statement:
<div>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</div></div>

Project Manager II

Voyant Beauty

Voyant Beauty believes our people are more than just employees; they’re the driving force behind everything we achieve. Our culture fosters teamwork, respect, and camaraderie, ensuring that every individual’s contribution is valued and celebrated. We invest in their growth, providing opportunities for development and advancement within our dynamic team.
<br><br>
Voyant Beauty is a company that specializes in the development and manufacturing, of beauty, personal and home care products. We work with various brands, retailers, and businesses to create customer formulations and products tailored to their needs. This can include skincare, haircare, bath and body products, fragrances, and more. Essentially, Voyant Beauty serves as a one-stop-shop for companies looking to bring their beauty and personal care product ideas to life.
<br><br>
Safety is a core value at Voyant Beauty. We prioritize the well-being of our team members, ensuring a safe and secure environment where everyone can thrive and excel.
<br><br>
If you’re seeking to be part of a team where your talents are valued, your safety is paramount, and your efforts contribute to meaningful change, then Voyant Beauty is the place for you. Come join us and be a part of our journey.
<br><br>
A Brief Overview
<br><br>
The Supply Chain Coordinator partners with Operations, Supply Chain, Purchasing, and Customer Service teams to optimize, inventory management, and material flow processes. This role supports the analysis of work order flow and planning parameters, driving continuous improvement across supply chain activities. The coordinator helps ensure a balanced approach between service levels, inventory targets, plant efficiency, and customer expectations.
<br><br>
What you will do
<br><ul>
<li>A Supply Chain Office Coordinator is responsible for all clerical duties including: Data entry, errands, date management, sample preparing, and coordination of unit planning for production and has daily communication with the Voyant Beauty operation teams</li>
<li>Process Raw Material transfers, internally and to other Voyant Facilities. Process Job qty/dates revisions. Also includes Sales Order Revisions. Manually Process Jobs for Line Trials.Use Time Phase and Shortage Report to determine if a job has enough Raw Materials/ Components</li>
<li>Support material flow scheduling for both Voyant-purchased and customer-supplied materials, ensuring coordination with production plans. In communication with Account Managers about Customer provided Raw Materials and Components and when they are set to arrive. In communication with purchasing about incoming Raw Materials/Components</li>
<li>Batch size adjustment/ in communication with Compounding about blend dates. Work with component warehouse about how much of a component was issued to a Job and if it was overpulled. Work with production control to ensure the necessary jobs are being closed in the system</li>
<li>Adding on to the Order Status along with keeping it updated with fill dates along with blend dates. Weekly prepping for Unit Planning. Printing/Filling out travelers for Filling jobs along with Drum Orders. Distribute travelers Warehouse 1 at the end shift. Distribute bench standards to QC Lab.</li>
<li>Support internal reporting requirements related to inventory accuracy, service levels, and planning effectiveness.</li>
<li>Assist in planning system implementation and testing when needed.</li>
<li>Computer skills, including Excel, Word, and Outlook.</li>
<li>Organize shortage reports for Planning.</li>
<li>Process MRP suggestions</li>
<li>Some duties may vary slightly by location.</li>
</ul>
Education Qualifications
<br><ul>
<li>High School Diploma or GED (Required) or</li>
<li>Bachelor's Degree in Supply Chain, Business, Operations, or related field. (Preferred)</li>
</ul>
Experience Qualifications
<br><ul>
<li>1-3 years in production planning within a complex consumer packaged goods (CPG) or manufacturing environment (Preferred)</li>
<li>1-3 years with ERP systems such as Infor, SAP, or Oracle (Preferred)</li>
<li>1-3 years working in process manufacturing, production scheduling, or inventory control (Preferred)</li>
<li>1-3 years computer skills, including Excel, Word, and Outlook (Preferred)</li>
<li>1-3 years demonstrated capability to work cross-functionally and foster new and existing business relationships (Preferred)</li>
</ul>
Skills and Abilities
<br><ul>
<li>Understanding of production flows, planning, and material scheduling. (High proficiency)</li>
<li>Ability to monitor and support accurate inventory levels and reconciliation processes. (High proficiency)</li>
<li>Skilled in analyzing yield, MUV, and order data for process improvements. (High proficiency)</li>
<li>Proficiency in ERP systems and material management tools. (Medium proficiency)</li>
<li>Advanced skills including macros and data analysis functions. (High proficiency)</li>
<li>Ability to interact with customers and meet service expectations. (Medium proficiency)</li>
<li>Comfortable working with Operations, Purchasing, and Customer Service teams. (Medium proficiency)</li>
<li>Written and verbal communication skills with all levels of the organization. (Medium proficiency)</li>
<li>Familiarity with raw materials, production processes, and manufacturing terminology. (Medium proficiency)</li>
<li>Effective in managing records, files, and documentation accurately. (Medium proficiency)</li>
</ul>
<b>To Staffing and Recruiting Agencies:</b> Our company does not accept unsolicited curriculum vitae’s or applications from agencies. We are not responsible for any fees related to unsolicited curriculum vitae’s or applications and explicitly reserve its right to contact candidates presented in such unsolicited curriculum vitae’s or application.
<br><br>
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, color, national origin, sexual orientation, age, disability or veteran status. Voyant Beauty will consider requests for accommodations due to a disability impacting a qualified employee's ability to perform the essential functions of their position consistent with applicable laws. In addition to federal law requirements, Voyant Beauty complies with applicable provincial and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Supply Chain Coordinator

TikTok

<div>
 <strong>
  Responsibilities
  <br/>
 </strong>
 Our E-commerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators. We value user experience and work on policies, rules, products, and systems to ensure quality. The Service and Support Center Team (SSC) is part of the GNE organization. Our mission is to deliver trustworthy and excellent service experiences for every user of TikTok Shop. Our US Service team provides customer support to al US TikTok Shop buyers across their full end-to-end journey, including presales, logistics, and aftersales.
 <br/>
 <br/>
 The role is responsible for maintaining the quality standard across our service delivery framework, driving consistency and improving satisfaction.
 <br/>
 <br/>
 Responsibilities:
 <br/>
 - Build and scale a Quality Assurance Specialist Team.
 <br/>
 - Train new hires and manage the team on a day-to-day basis including coaching and performance management.
 <br/>
 - Drive root cause analysis, and implement key programs and initiatives to drive improvement of customer service metrics such as contact rate, CSAT, and resolution time.
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 - Implement clear overall quality strategies with scalable processes, tools and systems.
 <br/>
 - Support analysis of agents' performance monitoring in each region's market. Analysis of global QA best practices, implement key programs and initiatives to drive improvement of QA scores and other key metrics such as CSAT.
 <br/>
 - Analyze reporting and reviewing of bad cases, arbitration and top quality drivers impacting key metrics to come up with solutions for improvement.
 <br/>
 - Produce statistical reports and insights on quality performance.
 <br/>
 - Collaborate with cross-functional teams to define action plans that resolve issues and drive continuous operational excellence.
 <br/>
 - Support for QA tool readiness and train-the-trainer (TTT) sessions.
 <br/>
 - Calibrate and set benchmark scores with regional QAs and global trainers to maintain consistency in quality evaluations based on updated SOP, tools and quality metrics.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
 </strong>
 Minimum Qualifications:
 <br/>
 - BA/BS degree or equivalent practical experience.
 <br/>
 - 2+ years managing teams and 3+ years in quality assurance, preferably within Customer Service.
 <br/>
 - Problem solver, able to work in a diverse, fast-paced environment with previous analytical experience (i.e. proficient in Excel and able to structure / analyze dashboards).
 <br/>
 - Customer focus and proven results of improving the customer experience delivered by a rapidly growing team
 <br/>
 - Excellent communication skills to coordinate processes and projects involving internal and external stakeholders.
 <br/>
 - Self-motivated, able to learn and work independently in global teams.
 <br/>
 <br/>
 Preferred Qualifications:
 <br/>
 - Experience in eCommerce or marketplace platform is a plus.
 <br/>
 <br/>
 <strong>
  About TikTok
  <br/>
 </strong>
 TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.&ZeroWidthSpace;
 <br/>
 <br/>
 <br/>
 <strong>
  Why Join Us
  <br/>
 </strong>
 Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect &ndash; and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.&ZeroWidthSpace;
 <br/>
 We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.&ZeroWidthSpace;
 <br/>
 &ZeroWidthSpace;
 <br/>
 Diversity &amp; Inclusion&ZeroWidthSpace;
 <br/>
 TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.&ZeroWidthSpace;
 <br/>
 <br/>
 <br/>
 <strong>
  TikTok Accommodation
  <br/>
 </strong>
 TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request&ZeroWidthSpace;
 <br/>
 <br/>
 <br/>
 <strong>
  Job Information
  <br/>
 </strong>
 【For Pay Transparency】Compensation Description (Annually)
 <br/>
 The base salary range for this position in the selected city is $88920 - $159600 annually.&ZeroWidthSpace;
 <br/>
 Compensation may vary outside of this range depending on a number of factors, including a candidate&rsquo;s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.&ZeroWidthSpace;
 <br/>
 Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).&ZeroWidthSpace;
 <br/>
 The Company reserves the right to modify or change these benefits programs at any time, with or without notice.&ZeroWidthSpace;
 <br/>
 For Los Angeles County (unincorporated) Candidates:&ZeroWidthSpace;
 <br/>
 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:&ZeroWidthSpace;
 <br/>
 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;&ZeroWidthSpace;
 <br/>
 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and&ZeroWidthSpace;
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 3. Exercising sound judgment.&ZeroWidthSpace;
</div>


TikTok Shop - Quality Assurance Program Manager

Walgreens

<div><ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li>
<li>Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li>
<li>Models and delivers a distinctive and delightful customer experience.</li>
</ul><br>
<b>Customer Experience</b>
<ul><li>Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li>
<li>Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li>
<li>Develops strong relationships with most valuable customers.</li>
</ul><b>Operations</b>
<br>
<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li>
<li>Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li>
<li>Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li>
<li>Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li>
<li>Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li>
<li>Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li>
<li>Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li>
<li>Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li>
<li>May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li>
<li>Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li>
<li>Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li>
<li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li>
<li>Completes special assignments and other tasks as assigned.</li>
</ul><b>Training &amp; Personal Development</b>
<ul><li>Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li>
<li>Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li><br>
</ul><br>
<br>
<b>Basic Qualifications</b>
<br>
<ul><li>Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li>
<li>Requires willingness to work flexible schedule, including evening and weekend hours.</li><br>
</ul><br>
<br>
<b>Preferred Qualifications</b>
<br>
<ul><li>Prefer six months of experience in a retail environment.</li>
<li>Prefer to have prior work experience with Walgreens.</li>
<li>Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li>
<li>Prefer good computer skills.</li>
<li>Prefer the knowledge of store inventory control.</li>
<li>Prefer PTCB certification.</li>
</ul>We will consider employment of qualified applicants with arrest and conviction records.
<br>
<br>
An Equal Opportunity Employer, including disability/veterans.
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The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
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<b>Salary Range:</b> $20.5 - $24 / Hourly</div>
<br><div><h2 class="jobSectionHeader"><b>Benefits</b></h2>
<ul><li><h3 class="jobSectionHeader"><b>Health, dental and vision*</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Prescription coverage</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Retirement Savings Plan (401(k))</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Employee discount</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Work &amp; life resources</b></h3></li>
<li><h3 class="jobSectionHeader"><b>Career development programs</b></h3></li>
</ul><ul><li>with a 30-hour work week</li></ul></div>

Certified Pharmacy Technician

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