customer service and data entry specialist

Van-Rentals-R-Us LLC

<div><h2 class="jobSectionHeader"><b>Fleet Data Entry &amp; Back Office Processing Specialist</b></h2><h3 class="jobSectionHeader"><b>
Job Description</b></h3><p>
The Fleet Data Entry &amp; Back Office Processing Specialist is responsible for maintaining accurate fleet, rental, vehicle, billing, and administrative records for a car rental operation. This position focuses on back office support, data accuracy, document processing, fleet status updates, billing support, and internal reporting rather than front-counter customer service.</p><p>
The ideal candidate is detail-oriented, organized, dependable, and comfortable working with rental agreements, vehicle records, spreadsheets, fleet management systems, and daily administrative workflows.</p><p>
Review rental documents, inspection forms, customer files, insurance information, payment records, and vehicle condition reports for accuracy and completeness.</p><p>
Update vehicle inventory records, including rented, available, returned, in maintenance, out of service, repossessed, pending sale, or transferred units.</p><p>
Process back office paperwork related to rental contracts, fleet movements, vehicle exchanges, damage claims, tolls, citations, impounds, and late returns.</p><p>
Scan, upload, label, file, and organize rental agreements, invoices, receipts, DMV documents, insurance documents, maintenance records, and vehicle inspection reports.</p><p>
Assist with billing support, including rental charges, deposits, refunds, late fees, mileage charges, fuel charges, toll charges, damage charges, and payment reconciliation.</p><p>
Prepare and update spreadsheets, logs, and reports for fleet utilization, open contracts, overdue rentals, vehicle availability, maintenance status, and revenue tracking.</p><p>
Communicate with rental agents, fleet managers, accounting staff, maintenance vendors, and management to resolve missing, incomplete, or incorrect information.</p><p>
Verify vehicle documentation, including registration, insurance, title records, smog records, inspection records, and service history.</p><p>
Track and update vehicle movement between rental locations, repair shops, storage lots, auctions, dealerships, and customer assignments.</p><p>
Support accounts receivable and collections by organizing customer balances, unpaid invoices, deposit records, and supporting documentation.</p><p>
Maintain accurate digital and physical files in accordance with company procedures.</p><p>
Protect confidential customer, financial, and company information at all times.</p><p>
Perform general back office administrative duties as assigned.</p><h2 class="jobSectionHeader"><b>
Required Qualifications</b></h2><p>
High school diploma or equivalent required.</p><p>
Previous experience in data entry, fleet administration, car rental operations, back office processing, clerical support, or office administration preferred.</p><p>
Strong attention to detail and ability to enter information accurately.</p><p>
Good computer skills, including Microsoft Excel, Word, Outlook, email, scanning, file management, and database entry.</p><p>
Ability to work with spreadsheets, reports, rental software, fleet systems, and document management systems.</p><p>
Strong organizational skills and ability to manage multiple administrative tasks.</p><p>
Ability to review documents and identify missing, incorrect, or inconsistent information.</p><p>
Good written and verbal communication skills.</p><p>
Ability to work independently and meet daily processing deadlines.</p><p>
Dependable, punctual, and able to handle repetitive work with accuracy.</p><p>
Ability to maintain confidentiality of customer, payment, and company records.</p></div>

Customer Service and Data Entry Specialist

Sage Society

<p><b>Job Overview</b></p><p>We are seeking a dynamic and organized Receptionist/Office Assistant to join our team! We are a long-established fine wine specialist catering to wine collectors and wine storage in West Los Angeles looking to hire a full time or part time Receptionist/Administrative Assistant. The ideal candidate would be providing exceptional customer service while managing various administrative tasks. This role requires strong Mac skills, organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. Proficiency in office management software and excellent communication skills are essential for success in this position. Full time position is Tuesday through Saturday 10am to 6pm. Part time position is Mondays and Saturdays and one or two additional optional days from 10am to 6pm.</p><p>Required skills:</p><ul><li>Mac Computer savvy: required</li><li>Shopify backend experience: required</li><li>Manage multi-line phone systems, directing calls appropriately and taking messages as needed.</li><li>Perform data entry, filing, and clerical duties to support office operations.</li><li>Provide customer support by addressing inquiries and resolving issues promptly.</li><li>Handle confidential information with discretion.</li><li>Shopify backend experience preferred</li><li>Must know how to use Word, Excel, Pages, Numbers, Google Docs</li><li>Fast learner</li><li>Strong organizational and multi-tasking skills</li><li>Able to provide high level detail service to clients</li><li>Some wine knowledge preferred but not required</li><li>Strong work ethics</li><li>Honesty</li><li>Treat all situations with discretion and confidentiality</li><li>Must be able to pass full background check</li><li>Office maintenance</li><li>Help with events</li></ul><p><b>Experience</b></p><ul><li>Previous experience in a front desk or receptionist role is preferred.</li><li>Familiarity with multi-line phone systems and office management practices is essential.</li><li>Strong Mac computer skills with proficiency and Google Workspace.</li><li>Excellent organizational skills with the ability to manage time effectively and prioritize tasks.</li><li>Strong typing skills with attention to detail for accurate data entry.</li><li>Background in administrative support or personal assistant roles will be considered beneficial. We invite qualified candidates who are eager to contribute positively to our team to apply for this exciting opportunity.</li></ul><p>Position has a 90 day probationary period. Send your resumes. Include education, work history, and your contact information.</p><p>Pay: $22.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>Paid time off</li></ul><p>Application Question(s):</p><ul><li>Please briefly explain related work experience</li></ul><p>Experience:</p><ul><li>MacOS Server: 3 years (Required)</li><li>receptionist/office assistant : 1 year (Required)</li><li>E-commerce: 2 years (Preferred)</li></ul><p>Work Location: In person</p>

Receptionist/Office Assistant

Ohmium

<p>We are seeking a detail-oriented and reliable <strong>Remote Data Entry Clerk / Specialist</strong> to join our growing team. In this role, you will be responsible for accurately entering, updating, and maintaining information in company databases and systems. This is an excellent opportunity for individuals who possess strong organizational skills and enjoy working independently in a remote environment. Both <strong>full-time and part-time</strong> positions are available.</p><h3><strong>Responsibilities</strong></h3><ul><li>Accurately enter, update, and maintain data in company databases and software systems.</li><li>Verify information for accuracy and completeness before data entry.</li><li>Review and correct data discrepancies or errors.</li><li>Maintain confidential records and ensure data security.</li><li>Organize, categorize, and manage digital files and documents.</li><li>Generate reports and assist with data audits as needed.</li><li>Respond to data-related inquiries from management and team members.</li><li>Follow company procedures and quality standards for data management.</li></ul><h3><strong>Required Skills and Qualifications</strong></h3><ul><li>Excellent typing and data entry skills with strong attention to detail.</li><li>Strong organizational and time-management abilities.</li><li>Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.</li><li>Ability to work independently and meet deadlines.</li><li>Strong written and verbal communication skills.</li><li>Ability to handle sensitive and confidential information professionally.</li><li>Reliable internet connection and dedicated workspace.</li><li>High school diploma or equivalent required.</li><li>Previous data entry, administrative, or clerical experience is preferred but not required.</li></ul>

Remote Data Entry Clerk / Specialist (Full-Time / Part-Time)

University of Southern California

<div><b>Job ID</b> REQ20177368 <b>Category</b> Keck Medicine of USC</div>
<br><div><div><div><p>As the center of clinical charge capture, the Revenue Integrity (RI) Specialist provides leadership to the daily CDM maintenance workflow between the various entities of Keck Medical Center of USC and monitors the alignment of the various entities to the standard policy for maintaining the CDM. The RI Specialist is responsible for the timely and accurate synchronization of data between the CDM residing in the billing system and CDM management tools . The Senior RI Specialist shall ensure that the Chargemaster (CDM) is consistent with all coding and billing regulations and accurately represents services provided. This includes ensuring all annual updates required by Medicare and other third-party payers are up to date. The Senior RI Specialist delivers direction to the documentation of all policies and procedures regarding CDM Maintenance and charge process; and conducts meetings to evaluate department charge processes to improve charge capture and coding compliance. The Senior RI Specialist also coordinates with Keck Medical Center of USC Administration, IS, Compliance, Clinical Informatics and Integration personnel on technology projects impacting charge entry, charge dictionaries, and charge, and provides data derived from multiple entities of Keck Medical Center of USC for the management and support of critical decisions and functions related the Chargemaster, CDM Maintenance, and the improvement of charge capture. As a subject matter expert in the area of compliance and pricing of services, the Senior RI Specialist responds to inquiries regarding Chargemaster issues and is responsible for supervising meetings for projects associated with educating and communicating to clinical revenue generating departmental staff regarding the CDM Maintenance process, coding updates, compliance issues, and charge capture improvement. The Senior RI Specialist works closely with revenue auditors and provides leadership by providing direction to the revenue auditor team to all entities of Keck Medical Center of USC in the research and resolution of requests in a timely manner; and aid in the training and skill development of auditors to maximize available tools for Chargemaster and billing compliance.<br>
<br>
<b>Essential Duties:</b></p></div><div><ul><li><p>
Performs maintenance to the Keck Medical Center of USC Charge Description Master (Keck &amp; Norris) ensuring all annual updates required by Medicare and other third-party payers are up to date. Assists the Revenue Cycle in annual coding review and processing of updates.</p></li></ul></div><div><ul><li><p>
Reviews and process requests for new code additions, code set corrections, revenue code to CPT/HCPCS code mismatch corrections and on-going identified changes for current systems to maintain compliance with both state and federal regulatory agencies.</p></li></ul></div><div><ul><li><p>
Leads and conducts meetings with Operations Leaders, Revenue Auditors, Clinical Department Staff, and Gatekeepers to address issues involving compliance with government regulations, third party payor needs and industry standards.</p></li></ul></div><div><ul><li><p>
Acts a subject matter expert for projects that impact revenue integrity and CDM. Subject matter expert to meet and/or communicate with various stakeholders for projects that impacts revenue integrity and the CDM.</p></li></ul></div><div><ul><li><p>
Takes the lead and exercises significant judgement and discretion on projects that have a broad, organizational impact.</p></li></ul></div><div><ul><li><p>
Coordinates and provides leadership to Revenue/Chart Audit team associated with research and resolution of account issues related to the CDM, charge capture, and other issues considered to be revenue integrity.</p></li></ul></div><div><ul><li><p>
Synchronizes CDM data between CDM and CDM Workflow &amp; Management Tool for Keck Medical Center of USC entities on a monthly basis.</p></li></ul></div><div><ul><li><p>
Imports/extracts data from various sources and in various formats as needed to review, monitor, track, and maintain the integrity of the CDM and associate charge flow process.</p></li></ul></div><div><ul><li><p>
Provides CDM data as necessary based on identified issues in form of ad-hoc reports.</p></li></ul></div><div><ul><li><p>
Provides guidance and education to ensure that CDM&rsquo;s and Charge Capture as needed of exist and newly acquired entities (i.e. Verdugo Hills) follow the standards and policies of Keck Medical Center of USC.</p></li></ul></div><div><ul><li><p>
Performs charge reconciliation activities, industry best practice research, and identifies and deploys charge capture improvement initiatives.</p></li></ul></div><div><ul><li><p>
Interprets and explains on details of charge services provided as needed.</p></li></ul></div><div><ul><li><p>
Participates collaboratively with Revenue Cycle and Ancillary team in the development, execution, and follow-up of education programs for USC Administration, Managers and Staff on all issues related to the charge master, charge capture, and new applications related processes.</p></li></ul></div><div><ul><li><p>
Participates in the development of policies and procedures, monitoring tools for late charges and establishment of procedures for timely and accurate charge capture mechanisms.</p></li></ul></div><div><ul><li><p>
Enhances professional growth and development</p></li></ul></div><div><ul><li><p>
Actively participates in team development, contributes to dashboards, and in accomplishing team, departmental, and organizational goals and objectives.</p></li></ul></div><div><ul><li><p>
Performs other duties as assigned.</p></li></ul></div><p></p><div><p><b>
Required </b><b>Qualifications:</b></p></div><div><ul><li><p>
Req Associate&rsquo;s Degree Business Administration, Accounting, Finance, Healthcare Administration, Nursing, or similar/related field.</p></li></ul></div><div><ul><li><p>
Req Specialized/technical training Certification from an accredited program of Certified Coder (CPC/CCS/COC) or Certificate of Auditing (CPMA) within one year from date of hire.</p></li></ul></div><div><ul><li><p>
Req 5 years Experience in healthcare field required. Related experience may include a combination of clinical service delivery (nursing or allied health), coding, provider billing, medical records, charge audit environment, CDM maintenance, Medicare/Medicaid reimbursement, managed care contractual arrangements, and patient accounting.</p></li></ul></div><div><ul><li><p>
Req Experience with inpatient and outpatient billing requirements (UB-04) and CMS Medicare reimbursement methodology.</p></li></ul></div><div><ul><li><p>
Req Knowledge of other government and third-party payer reimbursement methodologyrequired.</p></li></ul></div><div><ul><li><p>
Req Must be able to implement a systematic, self-motivated approach to problem solving and be able to identify, coordinate and optimize resources needed to execute plan</p></li></ul></div><div><ul><li><p>
Req Proficient skills and knowledge in MS Office/ Windows</p></li></ul></div></div><p></p><div><div><p><b>
Preferred Qualifications:</b></p></div><div><ul><li><p>
Pref Bachelor&rsquo;s Degree Business Administration, Accounting, Finance, Healthcare Administration, Nursing, or similar/related field.</p></li></ul></div><div><ul><li><p>
Pref Previous hospital Chargemaster experience, including the use of CDM Maintenance software (Craneware or Med Assets).</p></li></ul></div><div><ul><li><p>
Pref Experience and knowledge of Hospital charging practices.</p></li></ul></div><div><ul><li><p>
Pref Healthcare operations experience, particularly in an acute care hospital setting.</p></li></ul></div><div><ul><li><p>
Pref Current knowledge of the Revenue cycle, specifically the flow of charges in and across hospital billing systems.</p></li></ul></div><div><ul><li><p>
Pref Working knowledge of CPT, HCPCs and ICD9 coding principles.</p></li></ul></div><div><ul><li><p>
Pref Skills and knowledge on the following software: Cerner and Craneware</p></li></ul></div><p></p><div><p><b>
Required </b><b>Licenses/</b><b>Certifications:</b></p></div><div><ul><li><p>
Req Specialty Certification Certified Coder (CCS or CPC), Certified Outpatient Coder-COC (AAPC) or Certified Auditor (CPMA) obtained within one (1) year of date of hire.</p></li></ul></div><div><ul><li><p>
Pref Registered Nurse - RN (CA Board of Registered Nursing)</p></li></ul></div><div><ul><li><p>
Pref Pharmacy Technician (CA DCA)</p></li></ul></div><div><ul><li><p>
Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)</p></li></ul></div></div><br>
<p></p>
Keck Hospital of USC, a 343-bed acute care hospital, provides exceptional and innovative care for complex medical and surgical conditions across a wide range of specialties. The hospital&rsquo;s world-renowned physicians deliver compassionate, customized, patient-centered care and treat the most acutely ill patients with highly innovative techniques and treatment plans. As a leading academic medical center, hundreds of clinical trials are currently taking place at Keck Hospital and its affiliated research institutions, giving patients access to novel and promising therapies that are generally not available elsewhere. Every day at Keck Hospital, physicians, nurses and staff go beyond the science of exceptional medicine to bring patients breakthroughs in the art of caring. Join this world-class team providing highly specialized care, up-to-the-minute research, and innovative clinical trials. The annual base salary range for this position is $99,507.00 - $164,559.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate&rsquo;s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
<div><b>Job ID</b> REQ20177368 <b>Posted Date</b> 07/10/2026</div></div><p></p>

Senior Revenue Integrity Specialist - Clinical Rev Integrity - Full Time 8 Hour Days (Exempt) (Non-Union)

<div><b>Job ID</b> REQ20177055 <b>Category</b> Keck Medicine of USC</div>
<br><div><p>Serves as the first point of contact for employees reaching out to Human Resources for support. Provides resources and solutions to inquiries and maintains documentation. Escalates issues as needed and helps identify opportunities for HR Business Center process improvements. Assists with resolving employee issues related to HR policies and procedures, HR systems, compensation, payroll, benefits, and recruitment.</p><p></p><p><b>
Essential Duties:</b></p><ul><li>
Provides clear, efficient, and courteous support to employees who reach out to human resources with general questions. Opens cases and enters all required information to ensure clear records of employee cases are maintained, diligently following up and resolving cases in a timely manner. Updates cases throughout resolution process with information gathered from customer follow-ups. Asks questions and seeks support when faced with unfamiliar requests. Adheres to all HR service level agreements.</li><li>
Discerns next steps toward resolutions, escalating complex requests for additional support to HR Business Center Representative II or Center of Excellence. Expands HR knowledge through continuous learning opportunities and assistance in authoring new knowledge articles and documents.</li><li>
Troubleshoots and resolves simple and routine issues using knowledge of HR policies and procedures, HR systems, and internal HR processes.</li><li>
Provide employees with accurate, consistent and timely responses and explanations regarding HR related questions and issues on policies, processes and procedures, with the goal to solve the question or issue at the first initial contact.</li><li>
Uses HR service technology to complete daily work and log information about employee inquiries, cases, and interactions (i.e., ServiceNow, Telephony, Workday, and Kronos).</li><li>
Conducts transactions and data updates within the HR human capital management system.</li><li>
Responsible for data entry and data integrity of information within the organization&rsquo;s human capital management systems.</li><li>
Assists in auditing HR Business Center data and ensure accuracy of information through on-going audit procedures.</li><li>
Answers phone calls and e-mails from employees, managers, leaders and HR staff regarding benefits, HR questions, payroll, onboarding, performance management, recruiting, and reporting.</li><li>
Performs other duties as assigned.</li></ul><p></p><p><b>
Required Qualifications:</b></p><ul><li>
Req High school or equivalent</li><li>
Req 1 - 3 years Hands-on Human Resources and/or customer service related experience.</li><li>
Req Excellent customer relations, interpersonal, and conflict management skills</li><li>
Req Basic computer skills including word processing, spreadsheets, and databases with strong data entry skills and experience.</li><li>
Req Demonstrated ability to exercise discretion with confidential information.</li><li>
Req Detailed oriented and experienced managing multiple tasks simultaneously.</li></ul><p></p><p><b>
Preferred Qualifications:</b></p><ul><li>
Pref bachelor's degree in human resources management, Business Administration or related field</li><li>
Combined experience and education may substitute for minimum educational requirements.</li><li>
Pref 1 year Hospital or healthcare experience</li><li>
Pref Ability to interpret and apply pertinent rules and regulations and identify and implement continuous process improvements.</li><li>
Pref Knowledge of Workday, Kronos, and ServiceNow or other case management software.</li><li>
Pref Experience working in a fast-paced environment with rapidly changing priorities with the ability to triage requests and inquiries and route them to appropriate parties.</li></ul><p></p><p><b>
Required Licenses/Certifications:
</b></p><ul><li>Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)</li></ul><br>
Keck Hospital of USC, a 343-bed acute care hospital, provides exceptional and innovative care for complex medical and surgical conditions across a wide range of specialties. The hospital&rsquo;s world-renowned physicians deliver compassionate, customized, patient-centered care and treat the most acutely ill patients with highly innovative techniques and treatment plans. As a leading academic medical center, hundreds of clinical trials are currently taking place at Keck Hospital and its affiliated research institutions, giving patients access to novel and promising therapies that are generally not available elsewhere. Every day at Keck Hospital, physicians, nurses and staff go beyond the science of exceptional medicine to bring patients breakthroughs in the art of caring. Join this world-class team providing highly specialized care, up-to-the-minute research, and innovative clinical trials. The hourly rate range for this position is $25.00-$39.69. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate&rsquo;s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
<div><b>Job ID</b> REQ20177055 <b>Posted Date</b> 06/23/2026</div></div><p></p>

HR Business Center Representative I - Total Rewards & HRIS - Full Time 8 Hour Days (Non-Exempt) (Non-Union) - FIXED TERM

111 Sign

<p><strong>Job Title:</strong> Data Entry Clerk<br /><strong>Company:</strong> 111 Sign<br /><strong>Location:</strong> <strong>Los Angeles, California, United States</strong><br /><strong>Employment Type:</strong> <strong>Full-time</strong><br /><strong>Salary:</strong> <strong>$25 - $30 USD per hour</strong><br /><br /><strong>Job Overview</strong><br /><br />111 Sign is a premier, full-colour printing company committed to delivering top-tier products and services. Utilising industry-leading equipment, we provide personalised, all-in-one solutions for businesses across North America. From our origins in Boston to our expansive nationwide footprint, we are dedicated to providing end-to-end services that unlock vast possibilities for brands. We are currently seeking a meticulous and efficient <strong>Data Entry Clerk</strong> to join our team in Los Angeles. The ideal candidate will be responsible for accurately entering and maintaining information in our company databases. This role is crucial for our operational success, ensuring that our data is precise, up-to-date, and easily accessible to support our rapidly growing business.<br /><br /><strong>Responsibilities</strong><br /><br />* Accurately and efficiently input a high volume of data from various sources, including customer orders, supplier details, and internal records, into our digital systems.<br />* Review and verify data for errors, omissions, or inconsistencies, making corrections as necessary to ensure data integrity.<br />* Organise and maintain physical and digital files to ensure they are properly managed and easily retrievable.<br />* Generate reports, store completed work in designated locations, and perform backup operations to safeguard data.<br />* Scan documents and print files when needed, maintaining a systematic filing system.<br />* Uphold data confidentiality and adhere to company security policies at all times.<br />* Collaborate with other departments to resolve data discrepancies and support their data-related needs.<br /><br /><strong>Qualifications</strong><br /><br />* Proven experience as a Data Entry Clerk or in a similar administrative role.<br />* Exceptional typing speed and accuracy, with a keen eye for detail.<br />* Strong proficiency in Microsoft Office Suite, especially MS Excel.<br />* Familiarity with office equipment such as printers and scanners.<br />* Excellent organisational and time-management skills, with the ability to prioritise tasks effectively.<br />* High school diploma or equivalent; additional computer training or certification is an asset.<br />* Strong written and verbal communication skills.<br />* The ability to work independently with minimal supervision while contributing to a collaborative team environment.<br /><br /><strong>What We Offer</strong><br /><br />* A competitive hourly wage and a stable, full-time position.<br />* The opportunity to be part of a dynamic and fast-growing company with a strong nationwide presence.<br />* A professional and supportive work environment where your contribution is highly valued.<br />* A chance to develop your skills within a leading company in the printing and brand services industry.</p>

Data Entry Clerk

Houston Methodist

<div>At Houston Methodist, the System Clinical Documentation Improvement (CDI) Quality Specialist position is responsible for performing internal quality assurance reviews and provide on-going education to Clinical Documentation Specialist (CDS) staff to ensure compliance with national guidelines and policies for complete, accurate and consistent reporting which results in appropriate reimbursement and data integrity. This position reviews outcomes that are communicated to the team through various modes of education to improve the accuracy, integrity and quality of patient data, to ensure minimal variation in practices and to improve the quality of physician documentation within the body of the medical record to support code assignments. The CDI Quality Specialist provides onboarding training for new staff and education, based on quality reviews or existing staff. This position promotes a partnership between the concurrent clinical reviewers, medical record coders, and physicians to improve documentation and reimbursement.
<div><b>FLSA STATUS</b><br>
Exempt<br>
<br>
<b>QUALIFICATIONS</b><br>
<br>
<b>EDUCATION</b><ul><li>
Bachelor's degree from an accredited school of nursing
</li><li>Master of Science in Nursing or other master&rsquo;s degree in a related field preferred
</li></ul><br>
<b>EXPERIENCE</b><ul><li>
Three years of recent clinical documentation experience in an acute care hospital
</li><li>Academic hospital experience and coding experience preferred
</li></ul><br>
<b>LICENSES AND CERTIFICATIONS</b><br>
<b>Required</b><ul><li>
RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure &ndash; Must obtain permanent Texas license within 60 days (if establishing Texas residency)
</li></ul><b>Preferred</b><ul><li>
CCS - Certified Coding Specialist (AHIMA) <b>or</b></li><li>
CCDS - Clinical Documentation Specialists (ACDIS) <b>or</b></li><li>
CDIP - Certified Documentation Integrity Practitioner (AHIMA)
</li></ul><br>
<b>SKILLS AND ABILITIES</b><ul><li>
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations
</li><li>Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
</li><li>Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
</li><li>Demonstrates knowledge of DRG payor issues, appropriate DRG assignment alternatives, clinical documentation requirements, and referral policies and procedures
</li><li>Demonstrates knowledge of education modalities to enhance the way staff receive, process, and retain information in a learning environment
</li><li>Demonstrates accountability and professional development
</li><li>Requires excellent observation skills, analytical thinking, problem solving, plus good verbal and written communication
</li><li>Ability to interact and maintain regular significant contacts with other personnel throughout the institution (including but not limited to &ndash; physicians and their staff, mid-level providers, mid-level staff, coders, Case Managers); contacts methods may be in person, by telephone, or through correspondence
</li><li>Ability to display assertiveness while being even tempered, with a pleasing personality and the ability to communicate easily with others
</li>Working knowledge of Microsoft products including PowerPoint, Word, Excel and Outlook<br>
<li>
</li></ul><br>
<br>
<b>ESSENTIAL FUNCTIONS</b><br>
<br>
<b>PEOPLE ESSENTIAL FUNCTIONS</b><ul><li>
Acts as documentation liaison with Health Information Management, Case Management, ancillary departments, physicians, staff, and management.
</li><li>Assists in ensuring Clinical Documentation Specialists (CDS) adherence with clinical documentation and coding guidelines and policies.
</li><li>Supports new and existing CDI staff development through training and education based on individual CDI staff needs.
</li></ul><br>
<b>SERVICE ESSENTIAL FUNCTIONS</b><ul><li>
Serves as subject matter expert and clinical resource for CDS and coding staff to clarify and interpret medical record documentation for complete and accurate coding and DRG assignment.
</li><li>Interacts and communicates with physicians and other providers as needed, educating them in the process of clarifying documentation in the medical record.
</li></ul><br>
<b>QUALITY/SAFETY ESSENTIAL FUNCTIONS</b><ul><li>
Ensures/Performs ongoing Quality Assurance reviews on each CDS based on Department Policies and Procedures and CDS Job Description, utilizing Training Manual, ICD-10-CM/PCS Coding Volumes, Coding Clinic, DRG Expert, AHIMA Compliant Query Guidelines and any other relevant sources and reports findings to leadership and staff.
</li><li>Evaluates the monitoring tools and applies action plans specific to the outcomes to improve the program.
</li><li>Supports the accuracy and completeness of clinical information used for measuring and reporting physician and hospital outcomes.
</li><li>Identifies special reviews or projects for review and clinical documentation improvement.
</li><li>Delivers education to ensure program quality standards are met.
</li></ul><br>
<b>FINANCE ESSENTIAL FUNCTIONS</b><ul><li>
Promotes clarification of clinical documentation, advocating for appropriate reimbursement for the patient care resources consumed and the level of service rendered.
</li></ul><br>
<b>GROWTH/INNOVATION ESSENTIAL FUNCTIONS</b><ul><li>
Generates and communicates new ideas and suggestions that improve quality, service, or finance.
</li><li>Maintains and applies up-to-date knowledge of official clinical documentation and coding guidelines, policies and procedures, and clinical/medical resources to assure knowledge and skills remain current.
</li><li>Develops and maintains comprehensive education programs for staff at all skill levels to enhance individual CDS knowledge.
</li>Makes recommendations for resources and tools to support education program.<br>
<li>
</li></ul><br>
<br>
<b>SUPPLEMENTAL REQUIREMENTS</b><br>
<ul><b>
WORK ATTIRE</b><li><ul><li>
Uniform: No
</li><li>Scrubs: No
</li><li>Business professional: Yes
</li><li>Other (department approved): Yes
</li></ul></li><br>
<b>ON-CALL*</b><br>
<li><ul><li><i>Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.</i></li></ul></li><li><ul><li>
On Call* No
</li></ul></li><br>
<b>TRAVEL**</b><br>
<i>**Travel specifications may vary by department**</i><li><ul><li>
May require travel within the Houston Metropolitan area No
</li><li>May require travel outside Houston Metropolitan area No
</li></ul></li></ul></div><b>QUALIFICATIONS</b><br>
<br>
<b>EDUCATION</b><ul><li>
Bachelor's degree from an accredited school of nursing
</li><li>Master of Science in Nursing or other master&rsquo;s degree in a related field preferred
</li></ul><br>
<b>EXPERIENCE</b><ul><li>
Three years of recent clinical documentation experience in an acute care hospital
</li><li>Academic hospital experience and coding experience preferred
</li></ul><br>
<b>LICENSES AND CERTIFICATIONS</b><br>
<b>Required</b><ul><li>
RN - Registered Nurse - Texas State Licensure - Texas Board of Nursing_PSV Compact Licensure &ndash; Must obtain permanent Texas license within 60 days (if establishing Texas residency)
</li></ul><b>Preferred</b><ul><li>
CCS - Certified Coding Specialist (AHIMA) <b>or</b></li>
<li>CCDS - Clinical Documentation Specialists (ACDIS) <b>or</b></li>
CDIP - Certified Documentation Integrity Practitioner (AHIMA)<br>
<li>
</li></ul><br>
<p><b>Company Profile:</b></p><p>
Houston Methodist is one of the nation&rsquo;s leading health systems and academic medical centers. The health system consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the Texas Medical Center, seven community hospitals and one long-term acute care hospital throughout the Greater Houston metropolitan area. Houston Methodist also includes a research institute; a comprehensive residency program; international patient services; freestanding comprehensive care clinics, emergency care and imaging centers; and outpatient facilities. Come lead with us!</p><p>
Houston Methodist is an Equal Opportunity Employer.</p></div>

System CDI Quality Specialist RN

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