remote entry level customer support coordinator

Travel Planning Careers

<div>
 
 
 Position Overview
 
 
 
 
 We are seeking a dependable and service-oriented
 
 Customer Support Coordinator
 
 to provide client assistance, manage support requests, and help coordinate scheduling and service-related activities in a remote environment. This position focuses on communication, organization, and delivering a positive client experience.
 
 
 This role is ideal for individuals who are detail-oriented, responsive, and comfortable working independently using digital tools.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Respond to client inquiries and provide timely, professional support
 </li>
 <li>
 Assist with coordinating scheduling, reservations, and service requests
 </li>
 <li>
 Maintain accurate client records and support documentation in internal systems
 </li>
 <li>
 Communicate with clients via email, phone, and online platforms
 </li>
 <li>
 Track and follow up on open requests to ensure resolution
 </li>
 <li>
 Review service details and confirmations for accuracy
 </li>
 <li>
 Provide general administrative and customer support
 </li>
 <li>
 Collaborate with internal teams to ensure a smooth client experience
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Strong written and verbal communication skills
 </li>
 <li>
 Excellent organizational skills and attention to detail
 </li>
 <li>
 Comfortable using online systems and customer support tools
 </li>
 <li>
 Ability to manage multiple tasks in a remote environment
 </li>
 <li>
 Customer service or administrative experience preferred
 </li>
 <li>
 Reliable internet access and ability to work remotely
 
 
 
 </li>
 </ul>
 
 Preferred (Not Required)
 
 
 
 <ul>
 <li>
 Experience in customer service, coordination, or administrative support
 </li>
 <li>
 Interest in travel, hospitality, or event-related services
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Flexible remote work environment
 </li>
 <li>
 Step-by-step onboarding and ongoing support
 </li>
 <li>
 Opportunities for growth and advancement based on performance
 </li>
 <li>
 Supportive and collaborative team environment
 
 
 
 </li>
 </ul>
 
 
 Work Environment
 
 
 
 
 This is a remote role requiring a reliable internet connection and the ability to stay organized and self-directed in a virtual workspace.
 
 
 
 
 Apply Today
 
 
 
 
 If you enjoy helping clients stay organized and ensuring booking details are handled efficiently, we encourage you to apply.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Remote | Entry Level | Customer Support Coordinator

Online | Entry Level | Customer Support Coordinator | Hotels

Didi Hirsch Mental Health Services

<div>988 Chat &amp; Text Counselor (Olympic Suicide Prevention Center)

This is a fully remote position. The pay for this position is $24.00 per hour with a $3.00 overnight differential.

The schedule is Wednesday-Sunday from 10:00am-2:00pm PST, totaling 20 hours per week.

This role requires a three-week 40-hour per week training at the start of employment.

Our work schedules are subject to change as necessary to meet the Agency&rsquo;s and its client's needs. Reasonable notice is provided to facilitate personal planning.

Ask us about loan repayment programs you may qualify for by working at Didi Hirsch.

About Didi Hirsch

Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation&rsquo;s first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch&rsquo;s work possible.

Summary

As a Chat &amp; Text Counselor, you will provide crisis intervention, emotional support, and resources to help-seekers through Crisis Chat and Text services. Operating in a fully remote capacity with an option to work on-site, you will play a critical role in delivering compassionate and effective support during moments of crisis. This position emphasizes maintaining high-quality standards in all interactions to ensure help-seekers receive the best possible care and guidance. By actively listening, assessing needs, and providing appropriate resources, you will make a meaningful impact on individuals seeking assistance.

Primary Duties
<ul>
<li>Offers crisis-counseling services via chat and text.</li>
<li>Completes risk assessment, safety planning, de-escalation, and follow-up with Chat/Text visitors.</li>
<li>Serves as a mandated reporter in cases of suspected abuse or neglect.</li>
<li>Is familiar with resources and providing information and referrals to visitors as appropriate.</li>
<li>Maintains accurate and detailed chat/text reports. Documentation must be completed in real time.</li>
<li>Responds to concurrent interactions in alignment with 988 Lifeline standards; accept overlapping interactions only when clinically appropriate.</li>
<li>Fulfills continuing education requirements as requested or required for the agency and the Suicide Prevention Center program.</li>
<li>Assists in the training process of new counselors.</li>
<li>Participates in community outreach events such as resources tables and presentation about suicide prevention as needed.</li>
<li>Attends routinely scheduled meetings for the Suicide Prevention Center.</li>
</ul>
Position Requirements
<ul>
<li>Minimum of six months of relevant behavioral health experience, with one year of experience in crisis intervention or suicide prevention strongly preferred.</li>
<li>Possess a high school Diploma or equivalent.</li>
<li>Be 18 years of age or older.</li>
<li>Possess strong interpersonal skills, including the ability to empathetically engage with any individual regardless of background, and demonstrate a high level of emotional intelligence in the process.</li>
<li>Exceptional at multi-tasking and time management, able to drive multiple pieces of work forward simultaneously while meeting all deadlines.</li>
<li>Demonstrated ability to effectively use web-based platforms, electronic documentation systems, and communication tools, with strong typing and data entry skills required to accurately document interactions in real time.</li>
<li>Have high speed internet with an active Ethernet connection, and a quiet/confidential workspace.</li>
<li>Be empathetic, flexible, and adaptable to varying situations.</li>
<li>Have open availability and flexibility to work within the program&rsquo;s operating hours, including weekends and holidays.</li>
<li>Be reliable and able to adhere to schedules based upon program needs.</li>
<li>Complete yearly required continuing education trainings.</li>
<li>Have knowledge of all job specific skills including safety assessment, data collection, and chat/text triage.</li>
<li>Goal-oriented team player with strong experience working in large and complex systems.</li>
<li>A commitment to team objectives and Didi Hirsch philosophies.</li>
<li>Successfully pass our pre-employment screening, including a background check and live scan fingerprinting.</li></ul> 

<h4 class="jobSectionHeader">
Our Vision</h4>

A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being.
<h4 class="jobSectionHeader">
Our Mission</h4>

Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access.
<h4 class="jobSectionHeader">
Core Values</h4>

Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care. 

Diversity &amp; Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging.

Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society. 

Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients. 

Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all. 

Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support.

#LI-LR1 #LI-Remote
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

988 Chat & Text Counselor

HILLER COMPANIES

<div>The Hiller Companies, LLC has an immediate opening for Marine Service Coordinator. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.

The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.

Pay Range: $28.00 - $40.00 / Hourly

Job Summary: The Marine Service Coordinator/ Scheduler is a critical support role to the Service Manager and Service Technicians, to ensure strong planning and coordination for all service inspection and repair activity. The Service Coordinator is the liaison between customers and other Hiller team members to coordinate schedules, materials, and ensure the proper documentation of work is performed. This position is responsible for dispatching personnel to the customer's job site, communicating with clients, and providing guidance to the field service technicians.

Key Responsibilities:
<ul>
<li>Responsible for direct coordination and management of daily schedules and planning of field service technicians, performing services of Inspection, Maintenance, Testing and Repair of Fire and Life Safety Systems.</li>
<li>Communicate and resolve issues with customers and personnel regarding the scheduling of service repair work.</li>
<li>Monitor Technician activity and schedules ensuring that customer commitments are met, clearly communicate status changes back to the customer regarding early or late anticipated arrivals.</li>
<li>Alert management of potential problems resulting from customer or field complaints and work to resolve.</li>
<li>Review all completed jobs and verifying inventory of service techs and cost materials to jobs appropriately during the job closure process.</li>
<li>Maintain and process inspection documentation as required during the job completion process.</li>
<li>Assist Service Manager in tracking and addressing all jobs that are reopened due to missing information.</li>
<li>Inform Service Managers of work progress, customer relations, field personnel relations, material administration and other matters affecting service operations</li>
<li>Measure branch activity and compliance with program initiatives, identify areas that require improvement, and develop and implement action plans with branch/region management.</li>
<li>Communicate to the sales teams when a quote is needed that was identified during a service call. (Such opportunities will primarily be recognized during the job closure process.)</li>
<li>Serve as the point of contact for all 3rd party portals (IROL, etc.)</li>
<li>Send inspection reports to AHJ's and completion of repair notices to 3rd party portals</li>
<li>Ensure work order extensions are requested in customer portals as required.</li>
<li>Provides optimal route planning when scheduling to ensure efficiency, reduce travel time, cost, and distance</li>
<li>Identify customers where we are not currently performing on all service lines and communicating with sales team the opportunities for additional service line sales.</li>
<li>Complete special projects as required.</li>
<li>Assist with research and updating quotes for existing house customers.</li>
<li>Develop positive and ongoing relationships with customers and team members.</li>
<li>Other duties as required.</li>
</ul>Requirements:
What We Are Looking For:
<ul>
<li>High School Diploma/GED is required.
</li><li>2+ years' experience in business-to-business customer service experience is required.</li>
<li>Prior service department experience is preferred, ideally in life and safety, and/or security and communications industry.</li>
<li>Excellent communication and customer service skills, with the ability to interact professionally with clients and team members.</li>
<li>Confident personality to properly negotiate with outside organization contacts, such as vendors and customers.</li>
<li>Excellent oral and written communication skills. Proficient computer skills, including MS Office Programs and track record of learning and mastering new programs.</li>
<li>Strong record-keeping, analytical skills, time management, and job prioritization skills.</li>
<li>Remarkable organizational skills and attention to detail.</li>
<li>Demonstrated understanding of workflow processes, service operation metrics and customer follow-up.</li>
<li>Prior experience with Service Trade or similar program.</li>
<li>Working knowledge of JD Edwards E1 or other ERP system</li>
</ul>
Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.

We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun.

Most employee benefits start from the first day of employment, including:
<ul>
<li>Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education</li>
<li>Comprehensive benefits package, including health, dental &amp; vision insurance, retirement plans, company paid &amp; voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness &amp; accident insurance and paid time off</li>
<li>Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs</li>
<li>Career advancement potential within a growing company.</li>
</ul>
Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place. 
 
Req Benefits: At The Hiller Companies, most employee benefits start from the first day of employment! This includes but is not limited to: competitive compensation package, including pay advancement opportunities for industry certifications and continuing education;
 
Compensation: 28.00-40.00</div>

Marine Service Coordinator

Carpenters Services Administrative Corporation

Classification/Status: Non-Exempt &ndash; Full TimeReporting To: Administrative Manager and Travel CoordinatorOverview:The Administrative Assistant, under the general direction of the Administrative Manager and the Travel Coordinator, provides comprehensive administrative support to the CSAC Executive Management team and Western States Carpenters Training Fund (WSCTF) leadership. This role is responsible for performing a broad range of administrative duties, including, but not limited to, preparing correspondence and reports, managing filing systems, answering and directing telephone calls, greeting visitors, and developing forms, documents, spreadsheets, and presentations. The position also involves responding to non-routine inquiries and handling confidential and sensitive information with discretion.Additional responsibilities include coordinating travel arrangements for WSCTF instructors, apprentices, and members attending career fairs, seminars, meetings, and training programs, as well as providing support on special projects as assigned. This position requires the ability to effectively collaborate with a diverse group of executive and senior-level professionals across all levels of the organization. Strong organizational skills and the ability to exercise independent judgment in prioritizing and managing a varied workload are essential. This is a non-exempt, full-time position with a standard work schedule of Monday through Friday, 8:00 AM to 5:00 PM.Position Functions and Responsibilities:&middot; Provide administrative support to Administrative Manager, CSAC Executive and Management Teams and WSCTF Leadership&middot; Coordinate all travel for WSCTF instructors, apprentices, members and DET Programs&middot; Coordinate all aspects of DET programs from registration to requesting stipend checks&middot; Maintain and update master travel calendar timely and efficiently&middot; Provide administrative support to apprenticeship training centers as requested&middot; Respond and communicate in a timely, effective and professional manner, both verbally and in writing&middot; Provide all backup for WSCTF travel transactions to reconcile monthly corporate credit card statements&middot; Run reports in TRAIN to assist the Regional Council with DET programs&middot; Run weekly next class report for WSCTF&middot; Request airline refunds for cancelled flights&middot; Perform other related administrative duties as required and assigned&middot; Assist Administrative Manager with other ad-hoc projects as neededRequired Qualifications and Skills:&middot; Minimum of three (3) years of administrative support experience in a fast-paced environment&middot; Strong written and verbal communication skills&middot; Proficiency in Microsoft Office (Word, Excel, Outlook)&middot; High level of integrity, discretion, and professionalism in handling confidential information&middot; Detail-oriented with strong organizational and proofreading skills&middot; Excellent interpersonal skills; ability to work effectively with all levels of staff and external stakeholders&middot; Ability to manage multiple priorities, meet deadlines, and support concurrent projects&middot; Professional demeanor, including phone etiquette and presentation&middot; Ability to work independently while contributing to a collaborative team environment&middot; Self-motivated with strong accountability and ownership of work&middot; Ability to support meetings, events, and seminars as needed&middot; Knowledge of HIPAA regulations a plus&middot; Bilingual in English and Spanish (spoken and written) preferred&middot; High school diploma preferred, but not requiredSupervisory Responsibility:&middot; This position has no supervisory responsibilities.Work Environment/ Physical Demands&middot; While performing the duties of the job, the employee regularly works in an office setting.&middot; While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and to reach with hands and arms. The employee is frequently required to stand, talk and hear.&middot; Ability to lift 10-30 pounds when necessary.&middot; The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Travel&middot; Minimal to no travel. Occasional travel to business related events, offices and/or seminars may be required.NOTE:The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similarly related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. CSAC is an equal opportunity employer and encourage applications from all qualified candidates regardless of gender, race, ethnicity, national origin, age, sexual orientation, marital status, religion, disability or any other classification protected by law.Job Type: Full-timePay: $24.49 - $26.37 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Experience:<ul><li>Administrative: 3 years (Required)</li><li>Administrative Assistant: 3 years (Required)</li></ul>Language:<ul><li>Spanish (Required)</li></ul>Work Location: In person

Administrative Assistant

Children's Hospital Los Angeles

<div>Location/Org Data : Introduction:
<div>
Join a team that's shaping the future of pediatric care. Children&rsquo;s Hospital Los Angeles is consistently ranked among the top 10 children's hospitals in the nation, delivering world-class care through more than 350 specialized programs and services. Here, world-class experts in medicine, research, and education work together to deliver family-centered care to more than 155,000 patients each year. At CHLA, your work will help build brighter tomorrows for the children and families we serve.</div>
Overview:
<div>
Purpose Statement/Position Summary: The Clinical Research Assistant assists Principal Investigator with the development and implementation of research activities conducted in the enterprise. Responsibilities include but are not limited to: subject recruitment, consenting families, assisting with research, data entry and analysis, grant preparation, professional presentations and preparation of manuscripts for publication.</div><div></div><div> 
Minimum Qualifications/Work Experience: Ability to accurately enter data into the computer system. Working knowledge of Microsoft Word, Excel, PowerPoint, and internet skills required. Basic filing, typing and organizing skills. Ability to speak and understand Spanish preferred.</div><div></div><div> 
Education/Licensure/Certifications: High School Diploma or GED required. Bachelor&rsquo;s degree preferred in related scientific field preferred. Certified clinical research associate/coordinator preferred.</div>
Pay Scale Information: CHLA values the contribution each Team Member brings to our organization. Final determination of a successful candidate&rsquo;s starting pay will vary based on a number of factors, including, but not limited to, education and experience within the job or the industry. The pay scale listed for this position is generally for candidates who meet the specified qualifications and requirements listed on this specific job description. Additional pay may be determined for those candidates who exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. Posting Range: USD $42,532.00 - USD $65,062.40 Location/Org Data : Closing:
<div>
CHLA is a leader in pediatric and adolescent health, in our community, across the nation, and around the world . As a premier Magnet&reg;-recognized teaching hospital, CHLA offers an environment rooted in learning, collaboration, and compassionate care. . We are home to groundbreaking research, clinical innovation, and a culture that supports personal and professional growth.</div><div>
Since 1932, CHLA has been affiliated with the Keck School of Medicine of the University of Southern California. Through this partnership and our own enduring mission, we remain committed to creating hope and building healthier futures.
</div>Location/Org Data : EEO Explanation:
<div>
At Children&rsquo;s Hospital Los Angeles, our work matters. And so do each and every one of our valued team members. We consider qualified applicants for all positions without regard to race, color, religion, creed, national origin, sex, gender identity, age, physical or mental disability, sexual orientation, marital status, veteran or military status, genetic information or any other legally protected basis under federal, state or local laws, regulations or ordinances. We will also consider for employment qualified applicants with criminal history, in a manner consistent with the requirements of state and local laws, including the LA City Fair Chance Ordinance and SF Fair Chance Ordinance.</div><div>
Qualified Applicants with disabilities are entitled to reasonable accommodation under the California Fair Employment and Housing Act and the Americans with Disabilities Act. Please contact CHLA Human Resources if you need assistance completing the application process. 
 
Our various experiences, perspectives and backgrounds allow us to better serve our patients and create a strong community at CHLA.</div></div>

Clinical Research Assistant

NeeD Financial Services

NEED Financial Services is a small business in Los Angeles, CA. We are supportive, collaborative, client-centric and our goal is to take the worry out of the day-to-day back office activities for clients to focus their energy and attention on the creative aspects of their business.Our work environment includes:<ul><li>Regular social events</li><li>Relaxed atmosphere</li><li>Casual work attire</li><li>Modern office setting</li><li>Safe work environment</li><li>Growth opportunities</li><li>Hybrid work schedule</li></ul>NEED Financial Services is the Entertainment/Media Industry's premiere outsourced production accounting service. NEED Financial Services allows entertainment and media production companies to focus strictly on their creative and production endeavors. Our team of professionals handles the necessary tasks of accounts payable and receivable, job costing, and internal financial statement preparation.Position SummaryThe Accounts Payable Associate will review invoices, purchase orders and statements to verify amounts owed. This position prepares and processes payments for vendor invoices, maintains, and reconciles accounts payable ledger as well as assist with other financial obligations in accordance with internal accounting policies.Duties/Responsibilities:&middot; Enter invoices into accounting system, run AP aging reports.&middot; Facilitates payment of vendors (ACHS, wire transfers, online payments), which may include verification of federal ID numbers, reviewing purchase orders, and resolving discrepancies.&middot; Ensures outstanding obligations are credited upon payment and issues purchase order amendments or stop-payment orders as needed.&middot; Assists with accounting records and ledgers by reconciling monthly statements and transactions.&middot; Records entry of, verifies documentation for, and distributes petty cash.&middot; Set up new vendors and maintain financial information, verifying any vendor bank changes.&middot; Respond to client/vendor inquiries in a timely manner.&middot; Other related duties as assigned.Minimum Qualifications (Knowledge, Skills, Abilities)&middot; High school diploma or equivalent required; Associate&rsquo;s or Bachelor&rsquo;s degree in Accounting preferred.&middot; 2+ years progressive accounting experience in public accounting or similar environment&middot; Excellent verbal and written communication skills.&middot; Proficient in Microsoft Office or related software as well as other accounting software programs.&middot; Ability to work independently and in a fast-paced environment.&middot; Ability to anticipate work needs and interact professionally with customers.&middot; Excellent organizational skills and attention to detail.Job Type: Full-timePay: $22.00 - $25.00 per hourEducation:<ul><li>High school or equivalent (Preferred)</li></ul>Work Location: Hybrid remote in Los Angeles, CA 90045

Accounts Payable Associate

Explore 81+ Remote entry level customer support coordinator in Los Angeles this June. Find roles across top companies and apply now to boost your career.