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it support specialist

U-Haul

<div><h2 class="jobSectionHeader"><b>Computer Support Specialist</b></h2>
<p>If you are detail-oriented, relish variety, and feel at home around all kinds of technology, consider becoming U-Haul&rsquo;s newest Field Computer Specialist. In this role you will be responsible for all computer and security systems in your area, traveling from place to place to maintain equipment and train users. In exchange U-Haul provides excellent perks and benefits as well as a caring company culture.</p><p></p><p><b>
U-Haul offers its Field Computer Specialists:</b></p><ul><li><p>
Paid holidays, vacation, and sick days, if eligible</p></li><li><p>
Career stability
</p></li><li><p>Gym Reimbursement Program, if eligible</p></li><li><p>
Opportunities for advancement
</p></li><li><p>Valuable on-the-job training</p></li><li><p>
Complete Benefit Plan, if eligible</p></li><li><p>
RRSP payroll deduction plan
</p></li><li><p>Deferred profit-sharing plan, if eligible</p></li><li><p>
You Matter Program (EAP)</p></li><li><p>
Mindset App Program</p></li><li><p>
Wellness Programs</p></li><li><p>
Discounts on Apple products, Dell computers, hotels, and more</p></li></ul><p></p><p><b>
Field Computer Specialist Primary Responsibilities:</b></p><ul><li><p>
Maintain maximum uptime for computer systems and associated broadband connectivity</p></li><li><p>
Implement and maintain field computer systems for all entities within the assigned area</p></li><li><p>
Support and train users as needed</p></li><li><p>
Distinguish between user error and problems requiring escalation to software vendors</p></li><li><p>
Identify and coordinate solutions for security gaps and compliance issues</p></li><li><p>
Participate in ongoing continuous U-Haul education through U-Haul University
</p></li><li><p>In addition to technical responsibilities, the Field Computer Specialist will support store operations by acting as a field relief manager when needed. This includes providing coverage during store manager vacations/coverage</p></li><li><p>
Work hours are scheduled Monday through Saturday, with an expected weekly total of 40&ndash;50 hours based on business needs.</p></li></ul><p></p><p><b>
Field Computer Specialist Minimum Qualifications:</b></p><ul><li><p>
Experience with technologies such as administration, security monitoring equipment, storage gates, alarm systems, doors, digital video equipment, printers, computers, VOIP, analog phones, air phones, and cash drawers</p></li><li><p>
Current, valid driver&rsquo;s license and clean driving record</p></li></ul><p></p><p><b>
Compensation for this role ranges</b>
</p><ul><li><p>From $25 to $30 per hour, commensurate with experience.</p></li></ul><p></p><p><b>
Work Environment:</b></p><p>
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes, or irritating chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves, or shields.</p><p></p><p><b>
Physical Demands:</b></p><p>
The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs. assisted or unassisted.</p><br>
<br>
<br>
<p>U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.</p></div>
<br><div><h3 class="jobSectionHeader"><b>About Us</b></h3>
<p>Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.
</p><p>U-Haul co-founders L.S. &quot;Sam&quot; Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.
</p><p>U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.</p></div>

Computer Support Specialist

Ledgent Technology

<div>
 <ul>
  <li>
   <strong>
    This is a 6 months contract to hire position
   </strong>
  </li>
  <li>
   <strong>
    100% on site, you will be working at 4 different locations within LA, the rotation is typically every 6 weeks
   </strong>
  </li>
  <li>
   <strong>
    Salary is up to 75k/year
   </strong>
  </li>
  <li>
   <strong>
    Must have Covid shot + booster (it is okay if it was back from 2021)
   </strong>
  </li>
 </ul>
 <p>
  <strong>
   Summary/Objective:
  </strong>
 </p>
 <p>
  The Desktop Support Specialist provides day-to-day desktop support and other technical operations for the Organization.
 </p>
 <p>
  <strong>
   Essential Functions of the Job:
  </strong>
 </p>
 <ul>
  <li>
   Maintain accurate IT Asset Inventory and assist in acquisition, deployment, support, and retiring of IT assets based on established IT Life Cycle management.
  </li>
  <li>
   Provide support for IT Assets, such as computers, monitors, phones, mobile, tablets, printers, and other equipment.
  </li>
  <li>
   Provide highly satisfying services and support for all levels of users in the Organization, including staff, members, vendors, and partners.
  </li>
  <li>
   Administer all duties in accordance with established policies, procedures, and standards.
  </li>
  <li>
   Effectively and efficiently manage the life cycle of the service request, including detailed documentation as well as escalation (when necessary and appropriate).
  </li>
  <li>
   Ability to multi-task and prioritize work assignments and trouble tickets as necessary to ensure that help requests are resolved promptly.
  </li>
  <li>
   Basic understanding and troubleshooting skills for IT hardware, software, networks, and printers.
  </li>
  <li>
   On-call and after-hours work as needed for urgent escalations
  </li>
  <li>
   Other duties as required by IT Management.
  </li>
 </ul>
 <p>
 </p>
 <p>
  <strong>
   Required Competencies:
  </strong>
 </p>
 <ul>
  <li>
   A bachelor's degree in information technology or an IT-related field is required.
  </li>
  <li>
   Minimum of 3 years' experience in installing, troubleshooting, and/or maintaining software and hardware installations, upgrades, and related activities.
  </li>
  <li>
   Must be a customer service-focused, self-motivated professional.
  </li>
  <li>
   Ability to interface effectively with end users and non-technical people.
  </li>
  <li>
   Strong interpersonal skills with a positive and enthusiastic attitude.
  </li>
  <li>
   Ability to quickly learn systems with little or no documentation.
  </li>
  <li>
   Continuous learning of new systems, business processes, and concepts is a must.
  </li>
  <li>
   Strong knowledge of Windows Operating System and Apple.
  </li>
  <li>
   Demonstrated ability to think "outside-the-box", performs research, and operates independently to devise solutions to difficult problems.
  </li>
  <li>
   Demonstrated ability to work with executives, staff, and vendors who have varying computer skills.
  </li>
  <li>
   Demonstrated ability to manage stress appropriately and professionally.
  </li>
  <li>
   Demonstrated ability to operate as a team member, supporting departmental decisions, policies, and procedures with a positive attitude and communications (both to team members and other staff).
  </li>
  <li>
   Ability to create and maintain technical documentation.
  </li>
  <li>
   Excellent oral and written communication skills.
  </li>
  <li>
   A commitment to diversity, equity, accessibility, and inclusion.
  </li>
 </ul>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  <strong>
   Preferred Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   A+, MSDT, or Help Desk certification preferred.
   <br/>
  </li>
 </ul>
 <p>
  <em>
   All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
  </em>
 </p>
</div>


Desktop Support Specialist

Little Dot Studios

<div><p><b>IT COORDINATOR</b></p><p><b>
We Realize Potential in </b><b><i>Your</i></b><b> Story</b><br>
<br>
We are a multi-platform production company, social media agency, and digital media network who are currently on a quest to find an <b>IT Coordinator </b>to join our IT team - Is this your next opportunity?</p><p>
The IT Coordinator will be at the frontline of innovation for our global team. This isn&rsquo;t just logging tickets - it&rsquo;s delivering world-class tech support in a high-octane media business. Whether you&rsquo;re troubleshooting in person or resolving complex requests virtually, you&rsquo;ll own the end-to-end tech experience, mastering a diverse stack of cutting-edge tools in an environment that never stands still.</p><p></p><p><b>
PERKS OF THE JOB</b></p><p>
 <b>Stay healthy</b> with a monthly health &amp; wellness stipend and free access to counseling sessions</p><p>
 <b>Enjoy regular Happy Hours</b>, treats and events with your team</p><p>
 <b>Plan ahead</b> with a 401K retirement fund</p><p>
 <b>Support your family</b> with medical, dental &amp; vision insurance</p><p>
 <b>Invest in your growth </b>both personally &amp; professionally with our Learning &amp; Development Program</p><p>
️ <b>Take flex time off</b> for vacations, family time, or mental health days</p><p>
 <b>Enjoy long summer weekends </b>by working half days on Friday</p><p></p><p><b>
HOW YOU WILL SPEND YOUR TIME</b></p><ul><li><p>
Take ownership of support requests, ensuring they are logged and updated in appropriate systems.</p></li><li><p>
Configure and build end-user devices in a timely fashion for deployment at scale. This includes: MacBooks, PC&rsquo;s, and more.
</p></li><li><p>Carry out day-to-day maintenance, administration, and support on end-user accounts, devices, and experience.
</p></li><li><p>Assist with Media Ingest, Asset Optimization, and Server Management.</p></li><li><p>
Own the end-user experience from onboarding to offboarding.
</p></li><li><p>Provide ORG-wide, white-glove support.</p></li><li><p>
Inventory Management - ensuring inventory (both hardware and software) is kept up to date.</p></li><li><p>
Contribute to our growing IT knowledge base by updating both department and end-user documentation.</p></li><li><p>
Collaborate with the UK Tech Ops team on system updates, cybersecurity best practices, and organization-wide IT projects.</p></li></ul><p></p><p><b>
WHAT YOU NEED TO SUCCEED</b></p><p>
Skills matter, experience is useful, attitude is everything.</p><ul><li><p>
ITIL Foundations</p></li><li><p>
Strong troubleshooting skills and experience providing end-user support in a Hybrid Environment.</p></li><li><p>
Recent experience working in an IT support role (preferably in media or tech).</p></li><li><p>
Familiarity with network fundamentals (VLANS, Subnetting, TCP/IP).</p></li><li><p>
Familiarity with Post Production tools: DaVinci Resolve, Affinity Studio, Adobe Creative Cloud.</p></li><li><p>
Familiarity with ticketing and project management services: FreshService and Asana.</p></li><li><p>
Experience with macOS, Windows, iOS, and Google Workspace.</p></li><li><p>
Experience with Google Meet and Neat conference room equipment.</p></li><li><p>
Familiarity with Mobile Device Management platforms: Iru (formerly Kandji) and Manage Engine.</p></li><li><p>
Focused and committed to providing excellent customer service and taking pride in managing support requests through to resolution.</p></li><li><p>
Ability to translate complex technical concepts into clear, actionable instructions for non-technical end users.</p></li><li><p>
Able to communicate effectively in a variety of settings and styles, getting the message across with the desired effect.</p></li><li><p>
Enjoys working hard in a fast-paced environment and open to change. Able to shift gears easily and able to learn quickly when facing new obstacles.</p></li><li><p>
Able to build rapport quickly with end users from all different levels of the organization. Ability to listen actively and show genuine empathy during sensitive interactions, diffusing high-tension situations comfortably.</p></li><li><p>
Uses time effectively and makes informed judgements on what to prioritize.</p></li><li><p>
Able to work effectively independently and as part of a team.</p></li><li><p>
Being resourceful - deal with ambiguity and use what&rsquo;s at hand to overcome obstacles.</p></li></ul><p>
Candidates must have unrestricted work authorization to work in the United States.</p><p></p><p><b>
USE OF AI IN APPLICATIONS</b></p><p>
Please keep it human; we want to get to know<b> you - </b>your thinking, and your originality. Whilst generative AI tools can be helpful for text refinement, we require your application to jobs at Little Dot Studios to be in your own voice and words. AI cannot be used to generate your responses and any applications appearing to be entirely AI-generated will not be progressed.</p><p></p><p><b>
LITTLE DOT, BIG IMPACT</b></p><p>
We&rsquo;re probably the biggest studio you didn&rsquo;t know was fueling your favorite content. We&rsquo;ve been one of the top dogs in the digital content space since 2013 (some would say, before its potential was even fully realized). We're proud to work with some of the hottest TV and movie studios, distributors, rights holders, sports federations and brands in the business.</p><p></p><p><b>
WE ARE COMMITTED</b></p><p><b><i>
Little Dot Studios </i></b><i>is committed to a policy of Equal Employment Opportunity and does not unlawfully discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, pregnancy, age over 40, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, registered domestic partner status or any other basis prohibited by applicable law. Applicants with disabilities may be entitled to reasonable accommodation. Please inform LDS if you need assistance to complete any forms or to otherwise participate in the application process. LDS will consider for employment qualified applicants with a criminal history consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance.</i></p><p>
Not accepting submissions from search firms or recruiters.</p><p>
Learn more about us, our values and our commitments please visit our website www.littledotstudios.com for more information.</p></div>

IT COORDINATOR

L.A. Care Health Plan

<div></div><div><div><div><div><div><div><div><p>Help Desk Technician III
</p></div></div></div></div><div><div><div><div><b>Job Category: </b>Information Technology
</div></div></div></div><div><div><div><div><b>Department: </b>Production Support and HelpDesk
</div></div></div></div><div><div><div><div><b>Location:
</b>Los Angeles, CA, US, 90017
</div></div></div></div><div><div><div><div><b>Position Type: </b>Full Time
</div></div></div></div><div><div><div><div><b>Requisition ID: </b>13003
</div></div></div></div><div><div><div><div><div><b>Salary Range:</b> $60,778.00 (Min.) - $75,950.00 (Mid.) - $91,166.00 (Max.)</div><br>
<div></div>
<div>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation&rsquo;s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br>
<br>
Mission: L.A. Care&rsquo;s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br>
</div><div><div><div><div>Job Summary</div>
</div><div><div>
The Help Desk Technician III plays a critical role within the Information Technology (IT) team at L.A. Care<b> </b>Health<b> </b>Plan, providing advanced technical support for complex incidents and serving as a mentor for Level 2 technicians. The Technician serves as a key liaison between the I.T. Service Desk, business units, and other I.T. teams, collaborating to resolve technical problems efficiently and maintain a high level of user satisfaction. This position also contributes to the completion of I.T. projects. Acts as a Subject Matter Expert, serves as a resource and mentor for other staff. This position also ensures established monthly performance baselines are completed.</div>
</div></div><div><div><div>
Duties</div>
</div><div><p>
Manages complex issues escalated from Level 2 Service Desk Technicians, serving as a key liaison between the I.T. Service Desk and internal business units. Collaborates with other I.T. teams to resolve critical incidents, ensuring high-level customer service and quick resolution. (50%)</p><br>
<p></p>
<p>Takes the lead and/or assists I.T. Management with the completion of department related projects. Applies subject expertise in evaluating business operations and processes. Identifies areas where technical solutions would improve business performance. Consults across business operations, providing mentorship, and contributing specialized knowledge. Ensures that the facts and details are correct so that the project&rsquo;s/program's deliverable meets the needs of the department, organization and legislation's policies, standards, and best practices. Provides training, recommends process improvements, and mentors junior level staff. (5%)</p><br>
<p></p>
<p>Conducts audits by analyzing results and recommending and implementing process improvements. Assists with regulatory audits and HIPPA compliance. Accurately audits department-specific processes, analyzes and reports audit findings based on established guidelines (GAP analysis), and makes recommendations to I.T. Management as needed. Conducts entitlement reviews, monitors compliance activities, and provides recommendations for improvements. (5%)</p><br>
<p></p>
<p>Provides training to new and existing Level 2 technicians, sharing valuable I.T. knowledge and ensuring the team is up to date with the latest tools, technologies, and best practices. (5%)</p><br>
<p></p>
<p>Collaborates and completes all reporting functions for the I.T. Service Desk, including inventory management of software, hardware, laptops, desktops, monitors, and user data. Develops and maintains an inventory control system and implements strategies to identify and mitigate discrepancies. Collaborates effectively with cross-functional teams and communicate complex technical concepts to non-technical stakeholders. (5%)</p><br>
<p></p>
<p>Logs into the phone queue to assist with incoming calls in the morning or as needed, ensuring timely support for end users. Assists in responding to user inquiries and technical issues via phone, email, or chat, ensuring professional and timely resolution. (5%)</p><br>
<p></p>
<p>Writes, reviews, and updates Standard Operating Procedures (SOPs) based on ongoing business changes and evolving processes, ensuring documentation is accurate and aligned with organizational needs and policies<b>. </b>Manages and ensures the successful execution of the On/Offboarding process in alignment with established Standard Operating Procedures (SOPs). (5%)</p>
</div></div><div><div><div>
Duties Continued</div>
</div><div><p>
Ensures adherence to all I.T. policies, with a particular focus on those related to security, risk management, and data protection, to maintain a secure and compliant environment across the organization. (5%)</p><br>
<div></div>
<div>Participates in the after-hours on-call rotation, assisting Level 2 technicians with escalated issues and offering guidance as needed to ensure effective resolution. (5%)</div><br>
<div>
</div><div>Performs other duties as assigned. (10%)</div>
</div></div><div><div><div>
Education Required</div>
</div><div><div>Associate's Degree</div><div>
In lieu of degree, equivalent education and/or experience may be considered.</div></div></div><div><div><div>
Education Preferred</div>
</div><div><div>Bachelor's Degree in Information Technology or Related Field</div></div></div><div><div><div>
Experience</div>
</div><div><div><b>
Required:</b></div>
<p>At least 2 years of experience in Call Center Help desk, configuring &amp; administering networked computer systems in a Windows environment.</p><br>
<p></p>
<p>Extensive experience with MS Office 365 Suite, Entra ID, Active Directory, Intune, and laptop/desktop configurations.</p><br>
<p></p>
<p>Experience with diagnosing and resolving advanced issues related to Active Directory, VPN, and remote desktop functionality.</p>
<p>Experience with ticketing systems (e.g., Jira Service Management).</p><br>
<p></p>
<div>Experience with on-call support and afterhours troubleshooting.</div>
</div></div><div><div><div>
Skills</div>
</div><div><div><b>
Required:</b><br>
Expertise in troubleshooting Windows 10 and 11, Active Directory, Microsoft Office 365, software imaging solutions, network connectivity issues, hardware diagnostics, remote desktop support, (Information Technology Infrastructure Library (ITIL) best practices, and incident management.
</div><p>Excellent knowledge of security protocols, endpoint management tools, and user access management, with the ability to resolve complex technical issues and deliver high-quality support in a fast-paced environment.</p>
<p>Excellent track record of delivering excellent customer service, meeting deadlines, and achieving first-time resolution of technical issues.</p>
<p>Excellent initiative and ownership of tasks, with the ability to work independently and effectively troubleshoot complex issues.</p>
<p>Excellent problem-solving skills with the ability to remain composed under pressure, ensuring timely and effective resolutions.</p>
<p>Knowledge in configuring and managing remote LAN access for VPN.</p>
<p>Proven ability to manage and prioritize multiple tasks and incidents in a fast-paced environment.</p>
<p>Ability to log all calls and incidents into Jira Service Management, ensuring accurate tracking and resolution.</p>
<p>Ability to resolve escalated Incidents and Service Requests within the agreed Service Level Agreements (SLAs).</p>
<p>Ability to collaborate effectively with team members, demonstrating strong teamwork and a proactive work ethic.</p>
<p>Excellent customer service skills, ensuring user satisfaction and prompt issue resolution.</p>
<p>Excellent written and verbal communication skills.</p>
<p>Proven ability to work within defined SLAs for incident and service request resolution.</p>
</div></div><div><div><div>
Licenses/Certifications Required</div>
</div></div><div></div><div><div><div>Licenses/Certifications Preferred</div>
</div><div><div>Computing Technology Industry Association (CompTIA) A+ Certification</div><div>
Computing Technology Industry Association (CompTIA) Network+ Certification</div><div>
Computing Technology Industry Association (CompTIA) Security+ Certification</div><div>
Microsoft Certified: Azure Fundamentals</div></div></div><div><div><div>
Required Training</div>
</div></div><div></div><div><div><div>Physical Requirements</div>
</div><div><div>Moderate</div></div></div><div><div><div>
Additional Information</div>
</div><div><p>
In addition to the main corporate office, L.A. Care supports 14 Community Resource Centers across L.A County.</p><br>
<p></p><div>L.A. Care Health Plan is available 24 hours a day, &amp; 7 days a week, including holidays. Help Desk Shifts are assigned based on business need and may include but not limited to evenings, weekends, and holidays.</div>
<div>Travel to offsite locations for work required.</div>
</div></div></div><div><b>
Salary Range Disclaimer:</b> The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.</div><br>
<div></div>
<div><b>L.A. Care offers a wide range of benefits including</b></div>
<ul><li>Paid Time Off (PTO)</li>
<li>Tuition Reimbursement</li>
<li>Retirement Plans</li>
<li>Medical, Dental and Vision</li>
<li>Wellness Program</li>
<li>Volunteer Time Off (VTO)</li></ul><div><br>
</div></div></div></div></div><p><br>
<b>Nearest Major Market: </b>Los Angeles
<br>
<b>Job Segment: </b>Service Desk, Call Center, Risk Management, Customer Service, Finance</p></div></div></div><div></div>

Help Desk Technician III

The Wonderful Company LLC

<div><b>Company Description</b><p><br>
You may know us as FIJI Water, POM Wonderful, Justin Wine, Teleflora and Halos Citrus, but we&rsquo;re all Wonderful &ndash; and we have a great opportunity for a Desktop Support Engineer I. We&rsquo;re looking to make the world a healthier place through an uncompromising commitment to the well-being of our employees and their families. We foster a collaborative workforce that encourages an entrepreneurial spirit and openness to change.</p><p>
The Desktop Support Engineer is a key member of our IT team, serving as the front-line support for employees across the business, including remote users. In this role, you&rsquo;ll combine strong technical skills with excellent customer service to troubleshoot issues, keep systems running smoothly, and ensure our teams have the technology support they need to do their best work.</p><p>
This position will be based at our West Los Angeles, CA office and working 5 days per week in the office.</p><b><br>
Job Description</b><p><br>
Responsibilities include, but are not limited to, the following. Other duties may be assigned.</p><ul><li>
Install, configure, and troubleshoot software applications, including antivirus, firewall, and anti-spyware solutions</li><li>
Configure, troubleshoot, and repair information systems hardware to ensure reliable operation of computers and related equipment across the organization</li><li>
Diagnose and resolve hardware failures; coordinate with vendors for repairs and replacements as needed</li><li>
Perform computer moves, adds, and changes (MACs)</li><li>
Reload and image operating systems</li><li>
Install and configure software in accordance with The Wonderful Company&rsquo;s information systems policies and procedures</li><li>
Assist with network administration tasks, including new user setup and removal, Active Directory moves, adds, and changes, and general Windows troubleshooting</li><li>
Provide printer support, including setup, moves, configuration changes, and toner/ink supply management</li><li>
Support mobile device management (MDM)</li><li>
Troubleshoot, configure, and support handheld barcode scanners</li><li>
Serve as the primary point of contact for helpdesk calls</li><li>
Serve as the primary point of contact for chat-based technical support</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Associate's degree or degree from technical trade school, plus 1-2 years of experience in related field, or an equivalent combination of education and experience</li><li>
A+ Certification preferred</li><li>
Working knowledge of Microsoft Products - Word, Excel, Access, Outlook, PowerPoint, etc.</li><li>
Experience with Oracle systems is a plus</li><li>
Strong interpersonal skills with the ability to interact and communicate with employees at all levels</li><li>
Sensitivity to cultural and bilingual considerations in a diverse work environment</li><li>
Superior customer service skills with a user-focused mindset</li><li>
Excellent written and verbal communication skills</li><li>
Strong organizational and time management abilities</li><li>
Ability to work independently, think creatively, and perform effectively under pressure and tight timelines</li></ul><p>
Pay Range: $25.50 - $28.00 an hour. Final compensation will be dependent upon skills &amp; experience.</p><b><br>
Additional Information</b><br>
<ul><li><b>
Thriving Wellness Community:</b> Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including:<ul><li>
24/7 online physician consultations</li><li>
virtual mental health resources</li><li>
life coaching</li><li>
engaging employee community groups</li><li>
cash rewards for healthy habits and fitness reimbursements</li><li>
library of on-demand fitness videos</li></ul></li><li><b>
Career Advancement Opportunities:</b> Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units.</li><li><b>
Focused Learning and Development:</b> Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.</li><li><b>
Empowering Mentorship Program:</b> Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward.</li><li><b>
Continuous Improvement Training:</b> Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace.</li><li><b>
Building a Healthy Society: </b>To date, our co-Founders Lynda and Stewart Resnick, through their foundations and The Wonderful Company, have invested more than $2.5 billion in education, health and wellness, community development, and sustainability initiatives across California&rsquo;s Central Valley, Fiji, and the world. In 2025, Wonderful ranked as #1 in PEOPLE&rsquo;s &ldquo;100 Companies That Care&rdquo; list and was named one of Fortune magazine&rsquo;s 100 Best Companies to Work For. To learn more about our corporate social responsibility efforts, visit csr.wonderful.com.</li><li><b>
Giving Back to the Community:</b> Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities.</li></ul><p>
Headquartered in Los Angeles, The Wonderful Company is a privately held $6 billion company dedicated to harvesting health around the world through its iconic consumer brands. The company&rsquo;s 10,000 employees worldwide are committed to bringing consumers everywhere the freshest, most wholesome pistachios, citrus and pomegranates; bottling the finest water and wines; and creating colorful bouquets that are sure to touch the heart. This commitment is reflected in the company&rsquo;s market share: Wonderful Pistachios&reg; is America&rsquo;s No. 1 tree nut and America&rsquo;s fastest-growing snack; Wonderful&reg; Halos&reg; is the No. 1 mandarin orange in America; POM Wonderful&reg; is the No. 1 100% pomegranate brand in America; FIJI&reg; Water is America&rsquo;s No. 1 premium imported bottled water brand; JUSTIN&reg; Wine has the No. 1 Cabernet Sauvignon in California; and Teleflora&reg; is the world&rsquo;s leading floral delivery service.</p><p>
The Wonderful Company&rsquo;s connection to consumers has health at its heart and giving back at its core. The company has a long-standing commitment to corporate social responsibility, including more than $1 billion invested in environmental sustainability; $65 million in charitable giving, education initiatives, and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in California&rsquo;s Central Valley. To view the current Corporate Social Responsibility report, visit www.wonderful.com/csr.</p><p>
To learn more about The Wonderful Company, its products and its core values, visit www.wonderful.com, or follow us on Facebook, Twitter and Instagram.</p><p>
The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.</p><p>
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Desktop Support Engineer I

The Cradle Company

<p><b>Registered Nurse (RN) with Newborn Care Specialist Experience &ndash; Overnight | Twins | Los Angeles, CA</b></p><p><b>Location:</b> Los Angeles, CA 90066<br/><b>Pay:</b> $105.00+/hour (DOE)</p><p>A warm and loving family in Los Angeles is seeking an experienced <b>Registered Nurse (RN) with strong Newborn Care Specialist (NCS) experience</b> to provide dedicated overnight care for their newborn twins beginning in June.</p><p>This is a meaningful opportunity to support both infants and parents during the early postpartum period, offering attentive, knowledgeable, and compassionate care throughout the night while helping establish a calm and supported environment for the entire household.</p><p>Schedule</p><ul><li>Start Date: June 10</li><li>First 2 weeks: 7 nights per week</li><li>Following 6 weeks: 3 nights per week</li><li>Hours: 10:00 PM &ndash; 6:00 AM (8-hour shifts)</li></ul><p><b>Responsibilities include, but are not limited to:</b></p><ul><li>Provide attentive and nurturing overnight care for newborn twins</li><li>Support feeding routines (bottle and/or breastfeeding)</li><li>Diapering, soothing, and resettling infants throughout the night</li><li>Establish and reinforce healthy sleep habits</li><li>Assist with bathing and overall infant hygiene</li><li>Complete light baby-related laundry</li><li>Monitor infants&rsquo; health, comfort, and well-being</li><li>Offer guidance, reassurance, and ongoing support to parents</li></ul><p><b>Must be:</b></p><ul><li>Fully vaccinated: TDAP, TB, COVID-19 (including boosters), Flu</li><li>Eligible to work in the U.S.</li><li>Ability to commit to the full schedule</li></ul><p><b>Compensation &amp; Benefits</b></p><ul><li>Competitive hourly rate starting at $65+/hour (based on experience)</li><li>Supportive, respectful family environment</li></ul><p><b>How to Apply</b></p><p>If you are passionate about newborn care and have experience supporting families with multiples, we&rsquo;d love to hear from you.</p><p>Please submit your resume to: recruitment@thecradlecompany.com</p><p>Qualified candidates will be contacted to schedule a virtual interview.</p><p>Job Types: Full-time, Temporary</p><p>Pay: From $85.00 per hour</p><p>Application Question(s):</p><ul><li>Do you have the  following vaccinations up to date: TDAP, TB, COVID, Boosters, Flu?</li><li>Do you have experience caring for preemies and twins?</li><li>Please specify your California RN license number</li></ul><p>Experience:</p><ul><li>Newborn  Care Specialist: 4 years (Required)</li></ul><p>License/Certification:</p><ul><li>Newborn Care Specialist Certification (Required)</li><li>California RN license (Required)</li></ul><p>Work Location: In person</p>

Registered Nurse - Labor & Delivery / Postpartum ($105+/hr)

<p><b>Registered Nurse (RN) with Newborn Care Specialist Experience &ndash; Overnight | Twins | Los Angeles, CA</b></p><p><b>Location:</b> Los Angeles, CA 90066<br/><b>Pay:</b> $120/hour (DOE)</p><p>A warm and loving family in Los Angeles is seeking an experienced <b>Registered Nurse (RN) with strong Newborn Care Specialist (NCS) experience</b> to provide dedicated overnight care for their newborn twins beginning in June.</p><p>This is a meaningful opportunity to support both infants and parents during the early postpartum period, offering attentive, knowledgeable, and compassionate care throughout the night while helping establish a calm and supported environment for the entire household.</p><p>Schedule</p><ul><li>Start Date: June 10</li><li>First 2 weeks: 7 nights per week</li><li>Following 6 weeks: 3 nights per week</li><li>Hours: 10:00 PM &ndash; 6:00 AM (8-hour shifts)</li></ul><p><b>Responsibilities include, but are not limited to:</b></p><ul><li>Provide attentive and nurturing overnight care for newborn twins</li><li>Support feeding routines (bottle and/or breastfeeding)</li><li>Diapering, soothing, and resettling infants throughout the night</li><li>Establish and reinforce healthy sleep habits</li><li>Assist with bathing and overall infant hygiene</li><li>Complete light baby-related laundry</li><li>Monitor infants&rsquo; health, comfort, and well-being</li><li>Offer guidance, reassurance, and ongoing support to parents</li></ul><p><b>Must be:</b></p><ul><li>Fully vaccinated: TDAP, TB, COVID-19 (including boosters), Flu</li><li>Eligible to work in the U.S.</li><li>Ability to commit to the full schedule</li></ul><p><b>Compensation &amp; Benefits</b></p><ul><li>Competitive hourly rate starting at $65+/hour (based on experience)</li><li>Supportive, respectful family environment</li></ul><p><b>How to Apply</b></p><p>If you are passionate about newborn care and have experience supporting families with multiples, we&rsquo;d love to hear from you.</p><p>Please submit your resume to: recruitment@thecradlecompany.com</p><p>Qualified candidates will be contacted to schedule a virtual interview.</p><p>Job Types: Full-time, Temporary</p><p>Pay: From $85.00 per hour</p><p>Application Question(s):</p><ul><li>Do you have the  following vaccinations up to date: TDAP, TB, COVID, Boosters, Flu?</li><li>Do you have experience caring for preemies and twins?</li><li>Please specify your California RN license number</li></ul><p>Experience:</p><ul><li>Newborn  Care Specialist: 4 years (Required)</li></ul><p>License/Certification:</p><ul><li>Newborn Care Specialist Certification (Required)</li><li>California RN license (Required)</li></ul><p>Work Location: In person</p>

Registered Nurse - Labor & Delivery / Postpartum ($120/hr)

Explore 385+ It support specialist in Los Angeles this April. Find roles across top companies and apply now to boost your career.