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customer service representative Jobs in Sharjah

customer service representative

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assistant lease administration manager Jobs in Sharjah

assistant lease administration manager

customer leasing support

Awad Ahmad Al Jazairi Real Estate

The purpose of this position is to work directly with clients and tenants and ensures that all payments by clients are duly received on time as agreed, without delay and completes all required month end closing activities.<ul><li>Responsible for closing the new contracts with leasing consultants and follow up with tenant for renewal of contracts.</li><li>Prepares tenancy contract after receiving the required documents from the tenants.</li><li>Collect payments as cash or cheque for new &amp; renewal contract and prepare the payment receipt.</li><li>Update all the tenants required information and data in CRM and keep soft copy of all required documents in the system.</li><li>Filling and keeping of files of all required tenants&rsquo; documents for each building.</li></ul>Job Type: Full-timePay: From AED3,000.00 per monthExperience:<ul><li>Real Estate: 2 years (Required)</li><li>Customer Support: 2 years (Required)</li></ul>

Customer Leasing Support

Al-Futtaim

<div>Job Requisition ID: 175186
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


Overview of the Role

Are you ready to be the face of Toyota in Sharjah? We&rsquo;re looking for passionate and customer-focused Service Advisor to join our team. In this role, you&rsquo;ll represent our brand and deliver a seamless aftersales journey to our customers, ensuring satisfaction, loyalty, and revenue growth. 


What You Will Do
<ul>
<li>Build Relationships: Create strong, long-lasting connections with customers to enhance retention and loyalty.</li>
<li>Achieve Targets: Drive monthly revenue through strategic upselling and smart discount management.</li>
<li>Consult &amp; Deliver: Address customer needs with expert advice, ensuring vehicles are serviced right the first time.</li>
<li>Keep Customers Informed: Provide timely updates on vehicle progress, maintaining our on-time delivery promise.</li>
<li>Resolve Concerns: Handle customer complaints efficiently, ensuring satisfaction and enhancing service scores.</li>
<li>Adhere to Standards: Follow all company policies and procedures to deliver a consistent, premium customer experience.</li></ul> 


Required Skills to Be Successful
<ul>
<li>Experience: Minimum of 3&ndash;5 years as a Service Advisor in an automotive dealership.</li>
<li>Technical Knowledge: A solid understanding of automotive products, processes, and technical details.</li>
<li>Customer Service: A passion for going the extra mile to delight customers.</li>
<li>Language Skills: Strong English communication skills; Arabic is a plus!</li></ul> 


About the Team

You&rsquo;ll work closely with our Reception Manager, Aftersales Managers, and Workshop Teams. Together, you&rsquo;ll achieve monthly sales targets, deliver exceptional customer service, and ensure outstanding scores in Toyota Motor Corporation (TMC) evaluations. 


What Equips You for the Role
<ul>
<li>Diploma or Bachelor&rsquo;s degree in Automobile/Mechanical Engineering.</li>
<li>Proficiency in MS Office (SAP knowledge preferred).</li>
<li>Excellent communication and customer-handling skills.</li>
<li>A strong team player with the flexibility to work extended hours to meet targets and customer commitments.</li></ul> 


About Al-Futtaim Automotive 
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. 
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. 
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment. 
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</div>

Service Advisor

<div>Job Requisition ID: 174506
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


Overview of the role:

We are seeking a high-performing Commercial Vehicles Sales Representative to join our HINO Trucks Division. This is a front-line, revenue-driving role responsible for developing new business, managing key accounts, and delivering profitable truck sales across the UAE. The role requires someone who understands the commercial vehicle market, can confidently consult customers on fleet solutions, and can close deals that maximize both volume and margin. 


What you will do:
<ul>
<li>Achieve and exceed monthly and annual sales targets while maximizing profitability and gross margin</li>
<li>Actively prospect and manage customers within an assigned sales territory</li>
<li>Conduct regular field and customer visits to identify needs and build long-term relationships</li>
<li>Understand customer operations and recommend the most suitable light, medium, or heavy-duty truck solutions</li>
<li>Present, demonstrate, and arrange test drives for HINO trucks</li>
<li>Explain vehicle features, warranties, aftersales services, and financing options</li>
<li>Prepare quotations, negotiate pricing, secure deposits, and complete sales documentation</li>
<li>Maintain high customer satisfaction and long-term account retention</li>
<li>Attend all sales meetings, product training, and refresher sessions</li>
<li>Provide accurate sales reports and pipeline updates to management</li>
<li>Ensure customer payments and overdue balances remain within agreed targets</li></ul> 


Required skills to be successful:
<ul>
<li>Strong commercial selling and negotiation ability</li>
<li>Proven ability to close high-value B2B vehicle deals</li>
<li>Excellent communication, presentation, and relationship-building skills</li>
<li>Strong customer-focused mindset</li>
<li>Ability to work with pricing, margins, discounts, and deal structuring</li>
<li>Good time management and territory planning skills</li>
<li>High attention to detail for quotations, contracts, and reporting</li>
<li>Ability to work independently while contributing to a team sales culture</li></ul> 


About the team:

You will join a professional and performance-driven commercial vehicles sales team within the HINO Trucks Division. The team works closely with Aftersales, Finance, and Operations to deliver complete fleet solutions to customers across multiple industries including logistics, construction, transport, and distribution. 


What equips you for the role:
<ul>
<li>Minimum 3+ years&rsquo; experience in commercial vehicle sales within a dealership environment</li>
<li>Mandatory experience selling Light, Medium, and Heavy-Duty Trucks in the UAE</li>
<li>Proven track record of consistently meeting or exceeding sales targets</li>
<li>Strong working knowledge of fleet, B2B, and project-based truck sales</li>
<li>Bachelor&rsquo;s degree or equivalent professional experience</li>
<li>Strong PC skills including Excel and Microsoft Office</li>
<li>Excellent customer service, communication, and negotiation skills</li>
<li>Experience handling high-value transactions and long sales cycles</li>
<li>Valid UAE driving license</li>
<li>Experience working in the UAE commercial vehicle market</li></ul> 
About Al-Futtaim Automotive 
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. 
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. 
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment. 
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</div>

Sales Consultant

Alef Group

<div>
 
 
 About:
 
 
 
 Alef Group is a pioneer in developing premier lifestyle communities, destinations, and experiences through investment and strategic joint ventures, seeking a highly motivated and results-driven
 
 
 bilingual
 
 Manager - Feasibility &amp; Market Research
 
 to join our team in Sharjah.
 
 
 
 
 
 
 Job Purpose:
 
 
 
 Lead the real estate development strategy execution by conducting market intelligence, highest &amp; best use studies, feasibility analysis, and investment decision support for the company&rsquo;s real estate development portfolio.
 
 
 This role plays a critical strategic function in guiding land acquisition, master planning, development mix, phasing, pricing, and investment performance across residential, commercial, retail, hospitality, and mixed-use assets.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 
 
 Overall Summary:
 
 
 <ul>
 <li>
 Lead macro and micro market research across all asset classes.
 </li>
 <li>
 Analyze demand &amp; supply, absorption rates, pricing benchmarks, vacancy trends, and buyer/tenant profiling.
 </li>
 <li>
 Lead feasibility studies, HBU analysis, and sensitivity testing.
 </li>
 <li>
 Support development strategy, master planning, and concept positioning.
 </li>
 <li>
 Support investment committee and board-level decisions.
 </li>
 <li>
 Lead acquisition and JV commercial due diligence.
 </li>
 <li>
 Manage external research consultants, valuers, and brokers.
 </li>
 <li>
 Prepare market outlook dashboards and investment memorandums.
 </li>
 <li>
 Ensure data accuracy and governance of feasibility outputs.
 </li>
 </ul>
 
 
 Market Research &amp; Intelligence
 
 
 <ul>
 <li>
 Lead macro and micro market research across all asset classes: residential, retail, office, mixed-use, hospitality, industrial, and special economic zones.
 </li>
 <li>
 Analyze demand &amp; supply, absorption rates, pricing &amp; rental benchmarks, occupancy trends, buyer &amp; tenant profiling
 </li>
 <li>
 Track economic, demographic, regulatory, and investor trends affecting real estate.
 </li>
 <li>
 Build and maintain a market intelligence database for continuous decision support.
 </li>
 </ul>
 
 
 Feasibility Studies &amp; Financial Viability
 
 
 <ul>
 <li>
 Lead
 
 highest and best use (HBU) studies
 
 for land and redevelopment opportunities.
 </li>
 <li>
 Prepare and validate:
 </li>
 <li>
 Development feasibility studies
 </li>
 <li>
 Financial models (revenues, construction cost, IRR, NPV, margins)
 </li>
 <li>
 Sensitivity analysis
 </li>
 <li>
 Scenario testing
 </li>
 <li>
 Work closely with the following departments to ensure fully aligned feasibility outputs
 </li>
 <li>
 Development
 </li>
 <li>
 Delivery
 </li>
 <li>
 Design
 </li>
 <li>
 Finance
 </li>
 <li>
 Leasing
 </li>
 <li>
 Strategy.
 </li>
 <li>
 
 Development Strategy Support
 
 </li>
 <li>
 Advise management on:
 </li>
 <li>
 Optimal land use mix
 </li>
 <li>
 Phasing strategies
 </li>
 <li>
 Product typologies
 </li>
 <li>
 Target segments
 </li>
 <li>
 Support investment committee decisions, business plans, and board presentations.
 </li>
 <li>
 Participate in master planning, concept positioning, and branding strategies from a market-driven perspective
 </li>
 </ul>
 
 
 Investment &amp; Acquisition Due Diligence
 
 
 <ul>
 <li>
 Lead market and commercial due diligence for:
 </li>
 <li>
 New land acquisitions
 </li>
 <li>
 Joint ventures
 </li>
 <li>
 Strategic investments
 </li>
 <li>
 Assess:
 </li>
 <li>
 Market risk
 </li>
 <li>
 Sales velocity risk
 </li>
 <li>
 Pricing sustainability
 </li>
 <li>
 Exit strategies
 </li>
 </ul>
 
 
 Reporting, Dashboards &amp; Governance
 
 
 <ul>
 <li>
 Prepare:
 </li>
 <li>
 Quarterly market outlook reports
 </li>
 <li>
 Investment memorandums
 </li>
 <li>
 Internal feasibility approvals
 </li>
 <li>
 Develop standardized feasibility and market reporting frameworks.
 </li>
 <li>
 Ensure full governance, auditability, and accuracy of all market data used in corporate decisions
 </li>
 </ul>
 
 
 Stakeholder &amp; Consultant Management
 
 
 <ul>
 <li>
 Manage relationships with:
 </li>
 <li>
 Research houses
 </li>
 <li>
 Valuers
 </li>
 <li>
 Brokers
 </li>
 <li>
 Feasibility consultants
 </li>
 <li>
 Review, validate, and challenge third-party reports.
 </li>
 <li>
 Ensure consistency and reliability across all external studies
 </li>
 </ul>
 
 
 
 
 
 Educational Qualifications, Work Experience, and Skills Required:
 
 
 
 
 
 
 
 Educational Qualification &amp; Certifications:
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in Business Administration or Finance / Economics.
 
 </li>
 </ul>
 
 
 
 
 
 Work Experience:
 
 
 <ul>
 <li>
 Worked in real estate development company or as a consultant in real estate in a must.
 </li>
 <li>
 At least 8 years experience in similar field
 </li>
 </ul>
 
 
 
 
 
 Skills required:
 
 
 <ul>
 <li>
 Real estate development background
 </li>
 <li>
 Financial feasibility modelling on excel running all BLT, BTS, BTO models
 </li>
 <li>
 Expertise in structuring deals such as JV
 </li>
 <li>
 Market research on primary and secondary basis
 </li>
 </ul>
</div>

Manager - Feasibility & Market Research

Star Gallery Mart

Walk-In Interview &ndash; Customer Service &amp; Social Media AssistantDates: 9 January to 31 January 2025 (Friday is off &ndash; please do not visit on Fridays)Time: 1:00 PM &ndash; 4:00 PMLocation: Shed No. 15, Industrial Area 17, Sharjah Google Map: https://maps.app.goo.gl/oXW3mwaXosSwn2YK7Customer Service &amp; Social Media AssistantJob PurposeSupport the 360&deg; Marketing Executive in managing social media platforms, assisting with content creation, supporting online advertising activities, and providing high-quality Arabic&ndash;English customer service to increase brand awareness and sales.Key ResponsibilitiesSocial Media &amp; Content Support<ul><li>Schedule and publish posts on Instagram, TikTok, Snapchat, Facebook, and YouTube</li><li>Monitor and respond to comments, messages, and mentions daily</li><li>Assist in planning and creating weekly photo and video content</li><li>Coordinate with designers and photographers for marketing materials</li><li>Write captions, hashtags, and short ad texts in Arabic and English</li></ul>Customer Service &amp; Sales Support<ul><li>Respond to customer inquiries via social media, WhatsApp, and email</li><li>Assist customers with online orders through the website, mobile app, or WhatsApp</li><li>Provide accurate product information, pricing, and after-sales support</li><li>Handle customer issues professionally and ensure timely follow-up</li></ul>Reporting &amp; Marketing Support<ul><li>Collect and record customer feedback, reviews, and ratings</li><li>Track engagement and prepare weekly performance reports</li><li>Maintain and update customer databases (emails, phone numbers, interests)</li><li>Assist in managing Meta (Facebook &amp; Instagram) and Google Ads campaigns</li><li>Monitor ad performance (CTR, CPC, conversions) and report results</li><li>Coordinate with the delivery and logistics team to ensure smooth order fulfillment</li></ul>Requirements<ul><li>Fluent in spoken and written Arabic and English</li><li>1&ndash;2 years of experience in social media, digital marketing, or customer service</li><li>Strong understanding of Instagram, TikTok, and Snapchat</li><li>Basic skills in Canva, CapCut, or similar tools</li><li>Familiarity with Meta Ads Manager and Google Ads</li><li>Good computer and smartphone skills</li><li>Creative, organized, and proactive attitude</li><li>Able to work from the store environment for filming and customer engagement</li></ul>Job Type: Full-timePay: From AED2,800.00 per month

Customer Service & Social Media Assistant

Marhaba Cars Auction LLC

Company: Marhaba Auctions &ndash; UAE Job Type: Full-time, PermanentOverview: We are seeking a Russian-speaking female Customer Service Agent with 2+ years of UAE experience to support our automotive auction operations.Responsibilities:<ul><li>Handle customer inquiries via phone, email, and chat</li><li>Provide product/service information &amp; assist with orders/payments</li><li>Resolve complaints and follow up for customer satisfaction</li><li>Build customer relationships and support repeat business</li><li>Escalate issues when needed and track resolution</li></ul>Requirements:<ul><li>2+ years in Customer Service/Sales/Auction industry (UAE)</li><li>Diploma/Bachelor&rsquo;s preferred</li><li>Fluent in Russian (required)</li><li>Strong communication and interpersonal skills</li><li>Microsoft Office &amp; CRM proficiency</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Career growth opportunities</li><li>Multicultural work environment</li></ul>Job Type: Full-time

Customer Service Agent (Female – Russian Speaker)

Automaxtools Trading LLC

Industry: Workshop Equipment &amp; Tools Trading Department: Customer Support / Operations Experience Required: 2-3 years Location: Sharjah Employment Type: Full-Time Preference: Females OnlyJob SummaryWe are seeking a female Customer Service Representative with a technical background and strong p*roficiency in ERP software for a workshop equipment and tools trading company*. The role involves handling customer inquiries, processing orders, coordinating with sales and technical teams, and ensuring accurate and timely service using the ERP system.Key Responsibilities<ul><li>Handle customer inquiries related to workshop equipment, tools, and spare parts</li><li>Process sales orders, quotations, delivery notes, and invoices through ERP software</li><li>Understand basic technical specifications of workshop equipment and tools</li><li>Coordinate with sales, warehouse, logistics, and technical teams</li><li>Track order status, stock availability, and delivery schedules in ERP</li><li>Assist customers with product selection and technical clarifications</li><li>Maintain accurate customer and transaction records in ERP</li><li>Handle customer complaints and service issues professionally</li><li>Prepare reports related to orders, sales, and customer support</li></ul>Required Qualifications &amp; Skills<ul><li>Female candidates only</li><li>Diploma or Bachelor&rsquo;s degree in Engineering, Technical, or related field</li><li>Experience in customer service, coordination, or inside sales</li><li>Strong working knowledge of ERP software (Odoo, SAP, Oracle, Tally, or similar)</li><li>Ability to understand technical product specifications and part numbers</li><li>Proficiency in MS Office (especially Excel)</li><li>Good communication and coordination skills</li></ul>Preferred Skills<ul><li>Experience in tools, machinery, automotive, or industrial trading companies</li><li>Knowledge of inventory, sales, and CRM modules in ERP</li><li>Ability to work in a fast-paced trading environment</li></ul>Job Type: Full-time

Customer Service Representative

Explore 297+ Customer leasing support in Sharjah this January. Find roles across top companies and apply now to boost your career.