client success representative Jobs in Rawalpindi

client success representative

customer relations manager (international sales & onboarding) Jobs in Rawalpindi

customer relations manager (international sales & onboarding)

customer sales associates Jobs in Rawalpindi

customer sales associates

customer sales representative Jobs in Rawalpindi

customer sales representative

customer sales representatives (fresh & experienced) Jobs in Rawalpindi

customer sales representatives (fresh & experienced)

customer relations manager international sales onboarding

Cloud Rexpo Pvt. Ltd.

Job Title: Customer Relations Manager (International Sales &amp; Onboarding)Location: Bahria Town Phase 7, RawalpindiJob Type: Full-time / Night Shift (9:00 PM &ndash; 6:00 AM)Pick &amp; Drop Facility Available*Job Summary:We are seeking a confident and results-driven Customer Relations Manager with a strong background in international sales and client onboarding. In this role, you will be responsible for presenting our services to global prospects, managing the onboarding process in collaboration with the trial team, and successfully converting leads into long-term paying clients. You will act as the key link between sales, onboarding, and client success teams.Key Responsibilities:<ul><li>Deliver compelling presentations and product demos to international clients via Zoom and other virtual platforms.</li><li>Identify client needs and match them with appropriate service offerings.</li><li>Collaborate with the trial and support teams to ensure a seamless onboarding experience.</li><li>Maintain ongoing communication with clients during their trial period, addressing questions and ensuring satisfaction.</li><li>Build strong relationships, confidently handle objections, and guide clients toward closing.</li><li>Achieve and exceed monthly conversion and closing targets.</li><li>Accurately document client interactions and progress in the CRM system.</li><li>Share insights and feedback with internal teams to enhance overall customer experience and product offerings.</li></ul>Requirements:<ul><li>Proven experience in international sales, customer relations, or client onboarding&mdash;preferably in a B2B environment.</li><li>Excellent communication and interpersonal skills, with the ability to influence and close deals effectively.</li><li>Confident presenter with experience using Zoom or other online meeting tools.</li><li>Strong collaboration skills to work cross-functionally with trial and support teams.</li><li>Highly organized, self-motivated, and target-driven.</li><li>Proficiency in CRM software and client tracking tools.</li></ul>Job Type: Full-timePay: Up to Rs250,000.00 per monthExperience:<ul><li>International Sales Closings:: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

Customer Relations Manager (International Sales & Onboarding)

D360T Connects

Hiring an experienced HR Manager to handle complete HR operations for our software and digital services business. This role requires prior experience in a software house environment.Key Responsibilities:<ul><li>Manage all HR-related tasks and responsibilities</li><li>Recruitment for digital and technical positions, including:</li><li>Graphic Designers</li><li>Software Developers</li><li>Sales Executives</li><li>UI/UX Designers</li><li>Video Editors, and related roles</li><li>End-to-end hiring process: sourcing, screening, interviews, onboarding</li><li>Maintain HR records, attendance, and employee documentation</li><li>Implement and manage HR policies and internal procedures</li><li>Handle employee relations and performance coordination</li></ul>Requirements:<ul><li>Must have prior experience in a software house / IT services company</li><li>Candidates without software house experience should not apply</li><li>Strong experience in hiring for technical and digital roles</li><li>Good communication, organizational, and people management skills</li></ul>What We Offer:<ul><li>Professional and growth-focused work environment</li><li>Opportunity to work with a growing software &amp; IT services company</li><li>Salary will be discussed based on experience</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs90,000.00 per monthWork Location: In person

HR Manager

Reamarc

We are looking for a dynamic and results-oriented Client Success and Account Manager to join our Digital Marketing Agency. This hybrid role combines the responsibilities of both Customer Success and Account Management to ensure our clients achieve their desired outcomes and remain satisfied with our services. The ideal candidate will proactively engage with clients to understand their needs, drive success, and identify growth opportunities.Key Responsibilities:Customer Success Management<ul><li>Onboarding and Training: Guide new clients through the onboarding process, ensuring they understand and can effectively use our products/services.</li><li>Client Engagement: Regularly check in with clients to monitor satisfaction, provide guidance, and address any issues or questions.</li><li>Health Checks: Conduct regular health checks to ensure clients are achieving their desired outcomes and deriving value from our offerings.</li><li>Feedback Loop: Collect client feedback and work with internal teams to implement improvements.</li><li>Churn Prevention: Identify at-risk clients and implement strategies to prevent churn.</li></ul>Account Management<ul><li>Relationship Management: Act as the main point of contact for assigned clients, managing day-to-day interactions and building strong, long-lasting relationships.</li><li>Sales and Revenue Growth: Identify and pursue upsell and cross-sell opportunities to drive revenue growth.</li><li>Contract Renewals: Manage the contract renewal process, including negotiation and documentation.</li><li>Strategic Planning: Work with clients to understand their long-term goals and align our services to help them achieve these goals.</li><li>Issue Resolution: Quickly and effectively address any issues or concerns clients may have, ensuring their satisfaction.</li></ul>Key Metrics<ul><li>Customer Retention Rate</li><li>Net Promoter Score (NPS)</li><li>Churn Rate</li><li>Revenue Growth from existing clients</li><li>Client Satisfaction Score</li><li>Contract Renewal Rate</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Communications, or related field.</li><li>3+ years of experience in a Customer Success, Account Management, or similar client-facing role.</li><li>Proven track record of managing client relationships and driving revenue growth.</li><li>Excellent communication, interpersonal, and negotiation skills.</li><li>Strong problem-solving skills and the ability to think strategically.</li><li>Ability to work independently and as part of a team.</li><li>Proficient in CRM software and other related tools.</li></ul>Key Competencies<ul><li>Client-Focused: Passionate about ensuring clients achieve their desired outcomes and have a positive experience.</li><li>Proactive: Takes initiative to engage with clients and address their needs before issues arise.</li><li>Sales-Oriented: Identifies opportunities to grow revenue and enhance the client relationship.</li><li>Adaptable: Comfortable working in a fast-paced environment and managing multiple priorities.</li><li>Collaborative: Works well with internal teams to deliver a cohesive client experience.</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: From Rs60,000.00 per monthApplication Question(s):<ul><li>Available To Work In-Office (On-site) Full Time in Bahria Phase 7, Rawalpindi?</li><li>You Better Understand How To Develop Result Oriented 360 Digital Strategies For Different Industry Niches? Do You?</li><li>How many years of work experience do you have with customer success and account management?</li><li>What is your expected salary?</li></ul>Work Location: In person

Account Manager

HAZS.pk

send Salary: PKR 60,000 &ndash; 80,000 (based on experience &amp; performance)HAZS.pk is seeking a dedicated Upwork Bidder to join our team and help us win high-value projects in Video Editing and Motion Graphics.Responsibilities:<ul><li>Write personalized, high-converting proposals from scratch</li><li>Actively monitor and respond to job postings on Upwork</li><li>Collaborate with the project team to align proposals with service offerings</li><li>Log and track outreach progress via ClickUp</li><li>Set appointments and qualified leads for the Creative Director</li><li>Identify and convert new business opportunities (local &amp; international clients)</li><li>Handle inbound and outbound leads (WhatsApp, Email, Upwork, LinkedIn, Website forms)</li><li>Qualify leads and understand client needs (video editing, ads, content, retainers)</li><li>Pitch HAZS.pk services confidently and professionally</li><li>Close deals, negotiate pricing, and upsell monthly retainers</li><li>Maintain follow-ups and pipeline using ClickUp / CRM tools</li><li>Coordinate with the production team for smooth onboarding</li><li>Maintain records of leads, conversions, and client communication</li></ul>Requirements:<ul><li>Strong English writing skills (US/UK style preferred)</li><li>Understanding of the video editing and animation industry</li><li>Prior experience in freelancing platforms like Upwork preferred</li><li>Organized and detail-oriented, with the ability to work independently</li><li>Self-motivated with a sales mindset</li><li>Proven experience in Business Development / Sales / Client Acquisition</li><li>Strong English communication (spoken &amp; written)</li><li>Understanding of digital services (video editing, social media, ads is a BIG plus)</li><li>Confidence in pitching services and handling objections</li><li>Organized, target-driven, and disciplined mindset</li><li>Comfortable with WhatsApp, Email, Google Docs, CRM tools</li><li>Ability to work on-site and collaborate with a creative team</li></ul>What We Offer:<ul><li>Competitive basic salary + commission structure</li><li>Work with international clients &amp; premium brands</li><li>Structured systems, SOPs, and sales support</li><li>Creative, fast-growing agency environment</li><li>Performance-based bonuses and incentives</li></ul>Apply on Indeed or send your cv to hamza@hazs.pkJob Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Are you comfortable with the given salary package?</li><li>Why do you want to join HAZS.pk?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>freelancing: 2 years (Preferred)</li></ul>Location:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In person

Business Developer & Upwork bidder (Full-Time, On-Site)

Meds IT Nexus

Meds Nexus are looking for Business Development Executive to join our fun, fast-paced, growing team and take care on full responsibility for generating leads and sales - Who is proficient in English communication skills for our Pre-Sales department. It's a salary + commission-based role.Responsibilities:1-Calling clients and potential customers to inform them about the services offered.2-Answering inbound &amp; outbound sales calls, emails, and text messages.3-Scheduling virtual zoom meetings with clients who are interested.4-Has to do email marketing and sending emails to clients.5-Attending/handling virtual zoom meeting and client presentations.6-Preparing analysis reports, Meeting Minutes7-Handle other duties as needed or assigned by Manager.8-Manage customer complaints, provide appropriate solutions and alternatives within the time limits, and ensure resolution.9-Identify client needs, and respond in a professional, efficient, and courteous manner.10-2 to 3 years of hands-on experience in a relevant field is required.Requirements:Minimum Intermediate in any domain with excellent English communication (Verbal and written) skills (preferably a North American accent)Experience in MS Office (Word, Excel, PP), RingCentral, Avaya/Cisco IP PhonesKnowledge of the US Healthcare industry, 2 to 3 years of hands-on experience in customer supportAvailable to work during US working hoursMust-Have:Fluent communication skillsInternational Calling &amp; communication Experience➕Female is preferableWe are also looking for a Business Development Analyst for DME specialtyJob Rewards and Benefits:Paid LeavesHR BonusInflation BonusPromotionIncrementsMedical (TBD)Employee Equity Funds Program (EEFP)Saturday and Sunday OffTransportation allowances only for female staffComplementary Food (Dinner) &amp; Tea/Green Tea (Two times)Job Location:Office # 1st, 5th Floor, Gold Mark Plaza, Asghar Mall Rd, Asghar Mall Scheme, Rawalpindi, Punjab 46000Job Timing:05:30 PM To 02:30 AMSpecial Note:This job is not for fresh candidates.Job Type: Full-timeJob Type: Full-timeAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Business Development Executive

B2B IT Solutions

We are looking for a highly motivated and results-driven Sales Executive to join our team. The selected candidate will be responsible for generating and closing leads for our IT services and call center solutions, targeting both local and international clients.This role requires active online bidding, social selling, and outbound calling to international customers.Services You Will Be Selling:<ul><li>Web &amp; App Development</li><li>UI/UX &amp; Graphic Design</li><li>SEO &amp; Digital Marketing</li><li>Call Center Agents/Team</li><li>Minicab / Taxi Dispatch</li><li>Truck Dispatching Call Center</li><li>Customer Support &amp; Lead Generation</li></ul>Lead Generation Platforms &amp; Channels:<ul><li>Upwork (Bidding, proposal writing, client handling)</li><li>LinkedIn (Lead generation, outreach, networking)</li><li>Fiverr / Freelancer / Other B2B platforms (if applicable)</li><li>Cold Calling to International Clients</li><li>Email Marketing &amp; CRM Follow-ups</li><li>WhatsApp &amp; Online Meetings (Zoom / Google Meet)</li></ul>Key Responsibilities:<ul><li>Generate new leads using Upwork, LinkedIn, and other online platforms</li><li>Perform outbound calling to international customers for lead generation</li><li>Write professional proposals and follow up with prospects</li><li>Pitch company services confidently to global clients</li><li>Close deals and achieve monthly sales targets</li><li>Maintain a strong pipeline of prospects</li><li>Coordinate with internal technical and operations teams</li><li>Maintain records of leads, calls, and conversions</li></ul>Required Skills &amp; Qualifications:<ul><li>Proven experience in sales / business development</li><li>Hands-on experience with Upwork and LinkedIn lead generation</li><li>Experience in international cold calling (UK, USA, Europe preferred)</li><li>Excellent English communication &amp; negotiation skills</li><li>Understanding of IT services or call center operations</li><li>Self-motivated, target-oriented, and disciplined</li><li>Willing to work from office (non-remote role)</li></ul>What We Offer:<ul><li>Performance-based growth opportunities</li><li>Professional and growth-focused environment</li><li>Long-term career development</li><li>Exposure to international markets and clients</li></ul>Job Type: Full-timePay: Rs150,000.00 - Rs200,000.00 per monthWork Location: In person

Sales Executive

One Network

One Network is seeking a highly competent and hands-on Manager Human Resources to manage the complete HR function for a fast-growing organization delivering Intelligent Transportation Systems (ITS), smart city solutions, enterprise technology, infrastructure, and consulting services across Pakistan.The role requires an HR professional capable of managing HR operations and talent, supporting large-scale, project-based technical teams, and acting as a strategic partner to senior management.Duties &amp; Responsibilities1. HR Operations, Governance &amp; Compliance<ul><li>Manage end-to-end HR operations including policies, SOPs, employee records, contracts, and compliance.</li><li>Ensure compliance with Pakistan labor laws, statutory requirements, audits, and internal controls.</li><li>Develop, implement, and continuously improve HR frameworks aligned with One Network&rsquo;s operational and project needs.</li><li>Maintain HR documentation for HQ and regional/project offices.</li></ul>2. Talent Acquisition &amp; Workforce Planning<ul><li>Lead full-cycle recruitment for technology, ITS, OFC, power, data center, software, project management, and corporate roles.</li><li>Partner with department heads and project directors for manpower planning and mobilization.</li><li>Ensure timely hiring of quality technical resources aligned with market and PASHA benchmarks.</li><li>Manage onboarding and deployment of project-based and permanent resources.</li></ul>3. Employee Lifecycle &amp; Performance Management<ul><li>Oversee onboarding, probation, confirmations, performance evaluations, promotions, and exits.</li><li>Design and manage performance management systems (KPIs/OKRs) aligned with enterprise and project goals.</li><li>Handle employee relations, grievances, disciplinary matters, and conflict resolution.</li><li>Conduct exit interviews and workforce analytics to reduce attrition.</li></ul>4. Compensation, Benefits &amp; Payroll Coordination<ul><li>Develop and manage competitive salary structures aligned with tech industry and PASHA benchmarks.</li><li>Coordinate payroll, attendance, leave management, and benefits administration.</li><li>Ensure internal equity, cost control, and performance-linked compensation practices.</li></ul>5. Learning, Development &amp; Organizational Culture<ul><li>Identify training needs for technical, engineering, and project teams.</li><li>Coordinate leadership development, succession planning, and skill enhancement programs.</li><li>Promote a strong, ethical, and performance-driven culture aligned with One Network&rsquo;s mission.</li></ul>6. HR Strategy &amp; Management Advisory<ul><li>Act as a trusted HR advisor to C-suite, project directors, and senior leadership.</li><li>Support organizational design, restructuring, and workforce optimization.</li><li>Prepare HR dashboards, reports, and insights for management review and decision-making.</li></ul>Skills &amp; Technical Competencies<ul><li>Strong command of HR operations, labor laws, and compliance</li><li>Proven experience in technical, engineering, and project-based hiring</li><li>Expertise in performance management and compensation structuring</li><li>Salary benchmarking (PASHA / tech industry)</li><li>Strong stakeholder, negotiation, and conflict management skills</li><li>Excellent documentation, reporting, and analytical abilities</li><li>Ability to manage HR operations independently with high ownership</li></ul>Education &amp; Experience Requirements<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Human Resource Management, Business Administration, or related field</li><li>6&ndash;10 years of progressive HR experience, preferably in:</li><li>Technology &amp; IT Consulting</li><li>Infrastructure / ITS / Smart City projects</li><li>Engineering or enterprise solution organizations</li><li>Demonstrated experience managing HR single-handedly</li><li>Experience supporting HQ and regional/project-based teams</li></ul>Certifications (Required / Preferred)Required / Strongly Preferred<ul><li>SHRM-CP / SHRM-SCP</li><li>PHR / SPHR (HRCI)</li></ul>Key Competencies<ul><li>Ownership &amp; accountability</li><li>High integrity and confidentiality</li><li>Strategic thinking with strong execution</li><li>Ability to work under pressure in project environments</li><li>Proactive problem-solving and leadership influence</li></ul>Job Type: Full-timePay: Rs200,000.00 - Rs250,000.00 per monthWork Location: In person

Manager HR

Explore 152+ Customer relations manager international sales onboarding in Rawalpindi this January. Find roles across top companies and apply now to boost your career.