sales manager

sales coordinator

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customer service representative Jobs in Dubai

customer service representative

key account manager

customer relations manager

Furchild FZ

<div><div><div><div><div>Operational Leadership</div><ul><li> Oversee day-to-day operations, ensuring optimal production efficiency and adherence to quality standards.</li><li> Implement and monitor operational processes to improve productivity and reduce costs.</li></ul><div><br>
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</div><div>Procurement Supply Chain Management</div><ul><li> Set up and manage an efficient supply chain, from procurement of raw materials to distribution of finished products.</li><li> Perform continuous monitoring and improvement to the supply chain processes.</li><li> Implement Cost Control and Quality improvements across the procurement and supply chain activities, materials and services.</li></ul><div><br>
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</div><div>Strategic Planning</div><ul><li> Develop and execute business strategies to achieve company goals and objectives.</li><li> Analyze market trends, consumer preferences, and competitive landscape to inform decision-making.</li><li> Lead initiatives to expand product lines, enter new markets, and enhance the company's competitive position.</li></ul><div><br>
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</div><div>Quality Control Compliance</div><ul><li> Ensure compliance with UAE food safety regulations and international quality standards.</li><li> Implement rigorous quality control processes throughout the production cycle.</li><li> Monitor and ensure adherence to health, safety, and environmental standards.</li></ul><div><br>
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</div><div>Financial Management</div><ul><li> Prepare and manage budgets, ensuring cost-effective operations while maximizing profitability.</li><li> Analyze financial performance and implement corrective actions when necessary.</li><li> Collaborate with finance teams to manage pricing, cost control, and financial reporting.</li></ul><div><br>
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</div><div>Team Management Development</div><ul><li> Lead, mentor, and develop a diverse team, fostering a culture of excellence and continuous improvement.</li><li> Set performance goals, conduct regular reviews, and implement training programs.</li><li> Promote a safe and inclusive work environment, addressing employee concerns and enhancing job satisfaction.</li></ul><div><br>
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</div><div>Customer Stakeholder Relations</div><ul><li> Maintain strong relationships with key customers, suppliers, and stakeholders.</li><li> Work closely with sales and marketing teams to develop and execute strategies to increase market share.</li><li> Represent the company at industry events, trade shows, and in negotiations with partners.</li></ul><div><br>
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</div><div>Innovation Continuous Improvement</div><ul><li> Drive innovation in production processes, product development, and operational practices.</li><li> Implement and leverage technology to enhance efficiency and reduce waste.</li><li> Lead the team in reviewing and improving packaging design in line with innovations in the industry and identifying cost efficiencies.</li><li> Stay abreast of industry developments and integrate best practices into operations.</li><li> Lead and monitor the R D team at the factory.</li></ul><div><br>
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</div><div>Plant and Asset Management</div><ul><li> Ensure factory building, production machinery and plant equipment are operated and maintained within recommended parameters.</li><li> Identify machinery, kits and equipment to innovate or improve existing processes.</li><li> Develop monitor access controls to the facility and implement controls for movement of people and product to, from and within the facility.</li></ul><div><br>
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</div><div>Compliance Oversight</div><ul><li> Oversee compliance and inspections from Dubai Municipality, Free Zone Authority, Government Agencies and compliance with ISO standards.</li><li> Lead the preparation and execution of internal compliance monitoring programs.</li><li> Implement corrective measures as and when non-compliance is identified.</li></ul></div></div></div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2><ul><li> Bachelor's Degree in Business Administration, Food Science, or a related field; MBA or advanced degree preferred.</li><li> Minimum of 10 years of experience in a senior management role within the meat processing or food production industry.</li><li> Strong understanding of meat processing technology, supply chain management, and quality control standards.</li><li> Proven track record of leading large teams and managing complex operations.</li><li> Deep knowledge of UAE food safety regulations, labor laws, and market dynamics.</li><li> Excellent financial acumen, with experience in budgeting, financial analysis, and cost control.</li><li> Exceptional leadership, communication, and interpersonal skills.</li><li> Ability to work under pressure, solve problems effectively, and make sound decisions.</li></ul><h2 class="jobSectionHeader"><b>
Additional Information</b></h2><div>
We&rsquo;re not just feeding pets &ndash; we&rsquo;re changing the way people care for them. At The Furchild, our work is driven by a shared love for animals and a commitment to making a real difference in their lives. When you join us, you&rsquo;re part of something bigger &ndash; a company that values innovation, customer satisfaction, and most importantly, the health of pets.</div><div><br>
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</div><div><b>Our Hiring Process</b></div><div>
We make the hiring process as straightforward as possible, with the following steps:</div><div>
1. Apply: Submit your application, and our team will review your profile.</div><div>
2. Initial Interview: If your qualifications align, we&rsquo;ll schedule an initial conversation with you.</div><div>
3. Hiring Manager Interview: Shortlisted candidates will meet with hiring managers.</div><div>
4. Assessment: Depending on the role, you may be invited for a case study, trial assignment, or coding session.</div><div>
5. Offer: Successful candidates will be contacted with an offer following the completion of the selection process.</div></div>

Head of Production

BALMAIN PARIS L.L.C

<p><strong>planning & Budgeting:</strong></p><p>• Prepare the budget for all Shops in terms of both quantity & value: monthly, quarterly, and annually.</p><p>• Perform Market research and submit detailed reports to the direct manager including competitors’ products, prices, visual merchandising, fits, and sizes that are not available in our stock.</p><p>• Prepare SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis for prospective new shops.</p><p>• Implementing the Brand concept of each brand as per Head Office direction & guidelines.</p><p>• Arrange promotions and marketing strategies and trends.</p><br/><p><strong>Marketing & Sales:</strong></p><p>• Prepare a detailed sales strategy plan.</p><p>• Prepare Sales Budget monthly and annually and need to set & achieve hourly, daily, weekly, monthly, quarterly, semi-annually, and annual shops targets.</p><p>• Analyze Sales: daily, weekly, monthly, quarterly, semi-annually, and annually and ensure an uptrend graph.</p><p>• Monitor average bill transactions (both in terms of quantity & value) of each shop after analyzing them, review average invoice value closely to ensure that the total value of purchase goes always in an up-trend, in addition to creating plans to increase the average bill.</p><p>• Review daily, weekly, and monthly sales of each transaction and focus on selling full outfits/a complete set of clothes.</p><p>• Follow up on customer’s orders and ensure their satisfaction at all times.</p><br/><p><strong>Product Merchandising :</strong></p><p>• Prepare distribution plan for all items to the shops.</p><p>• Ensure that the replenishment takes place either through auto-replenishment from the DIP warehouse or by intra-store replenishment on time.</p><p>• Ensuring that all goods that are available in stock get fair treatment in terms of display.</p><p>• Analyze product movement and provide feedback on product movement to direct Manager with suggestions on future orders.</p><p>• Communicate with Retail Merchandisers regarding shop orders, missing items, and fast-moving & slow-moving items, and coordinate with merchandisers for moving the fast-moving items from non-performing shops.</p><p>• Conduct product research on current and future trends and requirements for the brands.</p><br/><p><strong>Visual Merchandising :</strong></p><p>• Cooperate with the Visual Merchandising team for proper Visual Merchandising display as per brand concept. Assist in setting Visual Merchandising standards for our brands.</p><p>• Evaluate the display of the VM and its effect on shop sales, and if required to move the items to another location in the shop, this can be tested and if proven effective these changes need to be aligned with all shops.</p><p>• Coordinate and align with the Artist Team regarding their outcome of sales boards, special offer boards, any promotional item, window stickers fixing, etc., to match it with the requirement and ensure that it’s placed in the proper timing, also, make sure to report any discrepancies to the concerned personnel.</p><br/><p><strong>Inventory:</strong></p><p>• Prepare stock-taking/inventory plan .</p><p>• Monitor stock periodically as satisfactory, ensure there are no variances, and in case any variances are found, investigate and follow up to find the reason, and follow up with the concerned personnel till the issue is resolved.</p><br/><p><strong>Relation Customer:</strong></p><p>• Solving customer issues by discussing directly with the customer if the shop manager could not handle the situation or if there were a major issue, and ensuring that all customers get the best possible service.</p><p>• Ensure that the team is collecting customers’ input on our products to take necessary actions and that customers’ data is recorded, updated, and maintained in order to build a stronger relationship with customers.</p><br/><p><strong>Manpower:</strong></p><p>• Train the new staff and ensure complete product knowledge and customer service training is given, assessed, and after a while, reevaluate them.</p><p>• Whenever the shops get new products or items, he/she needs to explain the qualities/advantages of the product to the sales team, which will help them in the selling process.</p><p>• Inform the staff of their daily, weekly, and monthly individual sales targets, monitor sales staff performance closely to identify low-performance staff, and take necessary measures to improve their performance by counseling and /or further training if needed. Also, provide the staff with tips on how to stay competitive along with the better-performing colleagues.</p><p>• Conducting interviews and selecting the right candidate for the shops&#x27; requirements.</p><p>• Preparing performance evaluations of all employees every month and taking necessary action in coordination with the HR department and direct Manager. Follow up on the performance evaluation of the previous month, and observe the improvement.</p><p>• Consider flexi hours in smaller shops to ensure maximum commission for salespersons, at the same time taking into consideration it does not affect the sales.</p><br/><p><strong>General Administration:</strong></p><p>• Lease & coordinate with other departments like, HR, Warehouse, Purchase, I.T., and Finance as & when required.</p><p>• Ensure money is deposited to the bank correctly every day, and that a daily Cash deposit slip scanned copy has been sent to him/her for cross-checking.</p><p>• Handle emergency situations, and need to be ready to answer the company phone even after duty hours in order to attend to emergency calls.</p><p>• Building good relationships with mall/property representatives.</p><p>• Get training from I.T. – Business Solution team for ERP system - attendance System for monitoring products, prices, movement of the goods, inventory, sales data, attendance, absence, annual leaves, joining, etc., and in case of any technical issue he/she should report the matter concerned parties.</p><p>• Need to send daily reports to the direct manager including the checklist for the tasks to be done in each shop.</p>

Area Manager

Julphar

<div>
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  <strong>
   Job Summary/Main Purpose
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 </p>
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  To lead, influence and encourage sales team to achieve agreed sales goal and market share through attract, develop, motivate and retain a workforce, while maintaining the company&rsquo;s image according to the company policies and professional ethics.
 </p>
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   Main Responsibilities
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 </p>
 <ul>
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   :To develop productive workplace environment
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   .Shaping team vision aligns with company vision and influence team mobilization toward setting goals
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   .To meet or exceed sales targets within agreed budgets, timescales and resource. (Sales volume, Market share, Sales Growth, Market expenses, Free medical sample and Human capital investment
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   )Responsible for the combined performance of the team and for ensuring that everyone within their team reaches their targets
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   .Attract, develop and retain talented MIOs
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   .Coach and develop team member&rsquo;s skills and performance
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   .Supervising, motivating and monitoring team performance
  </li>
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   .To conduct quarterly performance review for direct report MIOs including with performance development plan
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   .To conduct annual performance appraisal report for direct report MIOs
  </li>
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   .Work closely with KOL&rsquo;s customers building strategic partnership for mutual benefit
  </li>
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   .Preparing monthly cycle plan; team visit plan, promotional message, promotional tools, customer &ndash; centric activities
  </li>
  <li>
   .To ensure sales team executes well-planned sales calls and achieved agreed daily sales call plans covering assigned territory (No. of sales call, converge and frequency
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   )Work closely with marketing and supportive team to develop and execute sales tactics, tools and promotional materials
  </li>
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   .Ensure country sales tactics are aligned with the core brand strategy provided by marketing department
  </li>
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   .Manage records system; daily reports, customer profile &amp; marketing feedback reports
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   .Stay abreast of market and competitor dynamics, providing regular feedback reports to management
  </li>
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   .Staying informed about the activities of health services in a particular area
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   .Regularly attending company meetings as per direct manager instruction
  </li>
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   .Submitting weekly &amp; monthly reports to direct manager as per country reporting system
  </li>
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   .Ongoing prospecting for new business opportunities
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   .Effective communication with colleagues and relevant members of other teams, in order to understand, maximize and drive line achievement
  </li>
  <li>
   .Build desired skills, knowledge and attitude in coordination with direct coach
  </li>
 </ul>
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   .
  </strong>
 </p>
 <p>
  <strong>
   Requirements (Knowledge, Skills &amp; Attributes
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 </p>
 <ul>
  <li>
   )Bachelor's degree in pharmacy or related science
  </li>
  <li>
   .A minimum of 10 years&rsquo; experience in Pharmaceutical Field (2 years at least experience managing team)
  </li>
  <li>
   .UAE experience is a mus
  </li>
  <li>
   tEnglish and Arabic Language is a mus
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   tHigh business and commercial acume
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   nHigh strategic and analytical skill
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   sExcellent understanding to Customers and Market Insight
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   sDriving Results and result orientation mind-set
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   .Excellent self-learning and development capabilitie
  </li>
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   sDemonstrating corporate values and high ethical behaviours and Integrity in his day to day operatio
  </li>
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   nExcellent coaching, training and monitoring skill
  </li>
  <li>
   sHigh emotional intelligence and understanding of performance drivers and motivational curv
  </li>
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   eDemonstrated collaborative skills and ability to work across boundarie
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   sLeadership Capabilitie
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   sAccount Managemen
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   tCustomer Relation Managemen
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   tExcellent organizational and strategic planning skill
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   sExcellent communication and listening skill
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   sEmployee engagement &amp; on boarding skills
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 </ul>
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Line Manager

DUBAI PROPERTIES GROUP LLC

<p>The role holder is responsible for managing tenant relationships & customer services teams of the assigned asset, ensuring compliance of all tenants under the terms and conditions of the DHAM lease agreement, mall regulations, HSE, and local authorities. The role holder ensures that all tenant and customer service-related activities are monitored, and customer issues are addressed timely and in adherence with QA guidelines and DHAM’s policies and procedures. The role holder provides leadership to the tenant relations and customer service teams to ensure excellent service levels and customer experience.</p><p><strong>Overall Responsibilities</strong></p><ul><li>Deputize the Centre Manager in support of business during their absence</li><li>Resolve issues arising within the common areas in coordination with the community management team.</li><li>Support the Centre manager in driving the Asset Plan for the coming year, including asset main initiatives in line with the vision of the asset.</li></ul><p><strong>Tenant Relations</strong></p><ul><li>Develop plans and lead their implementation, ensuring the tenant relations team is effectively and efficiently managing relationships and compliance across the asset’s tenants</li><li>Ensure that the tenants always comply with Dubai Municipality regulations and DHAM’S lease and retail asset policies and procedures, such as housekeeping, cleanliness, safety and security, etc.</li><li>Carry out routine checks to ensure that all tenant stores are trading, merchandised, presented well, and kept lean, maintenance-free, and safe at all times.</li><li>Ensure all maintenance and safety issues highlighted by the tenants are promptly escalated and resolved by the operations team and service providers.</li><li>Follow-up with the tenants for timely payment of rentals in coordination with the collections team and support in resolving any conflict or disputes. Prepare details of the cases as required.</li><li>Prepare special case reports for rent discounts requested by important tenants to be presented to the Centre Manager and Executive Director for further action.</li><li>Conduct tenant orientation meetings for the entire mall, covering emergency procedures, communication systems, and other security procedures relating to the tenants.</li><li>Conduct tenants’ meetings on a regular basis to enhance relationships, operations and customer experience.</li><li>Ensure tenant compliance with safety measures and fire systems; the team collects all compliance documents.</li></ul><p><strong>Financials / Legal</strong></p><ul><li>Provide advice and feedback to the Senior Centre Manager in the budget process in relation to concessions, OPEX, CAPEX, and manpower planning.</li><li>Liaise with the finance department on AR collections and reconciliations</li><li>Liaise with DH and DHAM legal departments on legal cases and tenant defaults</li></ul><p><strong>Customer Service and Relations</strong></p><ul><li>Oversee and supervise the customer services team to ensure all customer complaints and queries are addressed timely.</li><li>Ensure that the center&#x27;s vision and values are understood and communicated clearly to the customers through the customer services teams on a periodic basis (fortnightly or monthly).</li><li>Establish staff schedule and ensure daily duties are effectively delegated, follow-ups are carried out, and annual leave is prepared according to the division and business requirements.</li><li>Ensure smooth and well-organized operation at the Information desk, providing all customers with efficient services and ensuring their expectations are constantly met.</li><li>Handle escalated inquiries received at the Information Desk from stakeholders and customers.</li><li>Ensure that the customer queries received via the call center are addressed promptly and issues are escalated to the appropriate teams in a timely manner.</li></ul><p><strong>Mall Operations and Marketing Support</strong></p><ul><li>Ensure mall inspections are smoothly and properly carried out by the Tenant Relations Executive Team.</li><li>Facilitate the execution of retailer-driven marketing initiatives within tenancy and common areas in liaison with all relevant departments.</li><li>Oversee and supervise the controls of all mall&#x27;s promotional information and mechanics, coupons, vouchers, and other mall-related services.</li><li>Develop and implement the necessary procedures for all value-added services such as stroller rental, wheelchair loans, lost and found, met and great, etc.</li><li>Supervise and oversee the completion of general admin & document control at the mall level. To verify that outgoing mall communication is prepared and administered effectively.</li><li>Provide accurate information to customers on any current promotions set by the marketing department and ensure its set process and procedures are carried out accurately.</li></ul><p><strong>Performance Review and Reporting</strong></p><ul><li>Analyse individual retailer and category performance and present findings to the Senior Centre Manager and Marketing in regard to business enhancement opportunities.</li><li>Provide sustainability analysis for all retailers and assist the leasing department in planning, controlling, and optimizing the brands and tenant mix (replacement of poor performers).</li><li>Report regularly on the performance of the asset from revenue, sales, and marketing perspectives.</li><li>Monitor the actual cost versus budget monthly & provide reports/data to assess the project’s financial performance.</li><li>Prepare retail asset management reports as & when requested (yearly footfall, turnover, rental forecasts, etc.).</li><li>Maintain an update on market research and provide reports on retail trade, sales, and market & competition analyses and develop reports and fact sheets.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Identify additional revenue-generating opportunities to maximize mall revenue.</li><li>Identify enhancements to the mall that may boost mall revenues (additional units kiosks, etc.)</li><li>Implement policies, procedures, and processes for the respective function/department and ensure reviewing and keeping the existing ones updated as part of the ‘continuous process improvement.</li></ul>

Manager - Tenant and Customer Relations

Dubai Holding

<p>Dubai Holding's real estate business has developed strategic destinations and communities that offer unique and attractive lifestyle opportunities to meet the evolving needs of Dubai's residents and visitors alike. As a master developer, we invest in sustainable infrastructure, accessibility, community amenities and family focused facilities including community centers, mosques, schools, supermarkets and landscaping.</p> <p>Our integrated real estate offering also includes a robust land sales portfolio, project management for large scale projects, as well as top notch facilities management services.</p> Job Purpose <p>The job holder will be responsible for resolving customer complaints, improving satisfaction, and reducing escalations by analyzing root causes and implementing process improvements.</p> Key Responsibilities <ul> <li>Investigate customer complaints, collaborate with relevant departments, and implement effective solutions to resolve issues and improve customer satisfaction and retention.</li> <li>Actively manage customer expectations, providing regular updates on complaint status and resolution timelines to ensure clear communication.</li> <li>Conduct in depth analysis of recurring complaints to identify systemic issues and recommend process improvements aimed at minimizing future escalations and enhancing service efficiency.</li> <li>Implement corrective actions and proactive measures to address underlying issues that contribute to customer dissatisfaction.</li> <li>Recommend and implement process improvements that reduce complaint volume and increase service effectiveness, focusing on operational efficiency and customer satisfaction.</li> <li>Work closely with the quality assurance and operations teams to drive continuous improvement initiatives across customer service processes.</li> <li>Ensure all complaint management procedures comply with company policies, industry regulations, and legal requirements to safeguard both the organization and its customers.</li> <li>Regularly review complaint management practices to ensure compliance with evolving regulatory standards and industry best practices.</li> <li>Maintain accurate documentation of complaint handling and resolution, ensuring compliance with regulatory standards and internal reporting requirements for transparency and accountability.</li> <li>Prepare and present regular reports on complaint trends, resolutions, and process improvements to senior management.</li> <li>Collaborate with internal teams, senior management, and external regulatory bodies to resolve complex complaints and ensure timely escalation and resolution within agreed service levels.</li> <li>Facilitate discussions with senior leaders to ensure alignment on complaint handling strategies and ensure escalated complaints are prioritized effectively.</li> <li>Monitor and analyze complaint trends to identify patterns, generating comprehensive reports to inform decision making and strategic planning. Use data driven insights to forecast potential service issues and proactively mitigate customer dissatisfaction before it escalates.</li> <li>Provide actionable insights to senior management to support strategic initiatives aimed at improving overall customer experience and enhancing service quality.</li> <li>Leverage customer feedback, surveys, and complaint data to drive key initiatives that enhance the overall commercial customer journey.</li> <li>Stay informed on industry trends and customer service best practices to ensure that complaint management practices remain competitive and aligned with current standards.</li> </ul> Candidate Qualifications, Experiences & Skills <ul> <li>UAE National with a Family Book, as per government requirements.</li> <li>Bachelor's degree in Business, Customer Service, or a related field; Master's degree preferred.</li> <li>Certified Customer Experience Professional (CCXP) / Customer Relationship Management (CRM) Certification / Certified Customer Service Professional (CCSP) - preferred.</li> <li>Minimum 4 6 years of experience in customer complaint management or commercial customer service, ideally in a managerial capacity.</li> <li>Proficient in Microsoft Office Suite and CRM systems, including complaint tracking software.</li> <li>Strong ability to resolve customer complaints quickly and develop strategies for improving customer satisfaction.</li> <li>Skilled in identifying areas for improvement, performing quality checks, and analyzing customer feedback.</li> <li>Capable of working under pressure and tight deadlines, while motivating and leading teams effectively.</li> <li>Excellent analytical, interpersonal, and communication skills in English and/or Arabic.</li> <li>Proven experience in developing and implementing successful customer management strategies.</li> <li>Ability to collaborate with senior leadership and cross functional teams to achieve business objectives.</li> <li>Strong customer service skills with a deep understanding of customer needs and expectations.</li> <li>Effective at problem solving and de escalating complex situations.</li> <li>Capable of analyzing data to identify trends and implement solutions that improve customer experience.</li> <li>Knowledgeable in regulatory compliance and industry best practices in customer service.</li> <li>Experienced in managing stakeholders and leading teams to achieve service excellence.</li> <li>Strong organizational and time management skills, with the ability to handle multiple tasks under pressure.</li> </ul> About the Benefits <p>At Dubai Holding, we're committed to nurturing the success and well being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.</p>

Manager - Customer Complaint Management - Dubai Holding Real Estate - UAE National

Foodings restaurant FZCO

<ul><li>Hands on hospitality for 3 years, minimum reputed restaurants managed outlet for day to day operations,</li><li>Building customer relation and managing staff</li><li>Business and marketing knowledge will be an added advantage</li><li>Should maintain good hygiene personnel, work area at all times</li><li>Ensure wear clean uniform at work</li><li>Follow opening and closing of the store procedures</li><li>Collection of cash on daily sales</li><li>Able to work under pressure during the peak hours or whenever necessary.</li></ul><p>Job Type: Full-time</p><p>Pay: AED1,500.00 - AED2,000.00 per month</p>

Head Waiter

Al Habtoor Palace

<p><b>We&rsquo;re Hiring: Assistant Guest Relations &amp; Butler Manager at Al Habtoor Palace Hotel</b></p><p><b>About Al Habtoor Palace Hotel</b></p><p>Al Habtoor Palace Hotel is a luxury five-star hotel in Dubai, offering a blend of timeless elegance and modern sophistication. Known for its exquisite architecture, opulent interiors, and world-class amenities, the hotel provides guests with an exceptional hospitality experience. With multiple fine-dining restaurants, a lavish spa, and personalized services, Al Habtoor Palace Hotel is dedicated to creating unforgettable moments for every guest.</p><p><b>Role Overview</b></p><p>We are seeking an Assistant Guest Relations &amp; Butler Manager to join our team. This full-time, on-site role is pivotal in delivering exceptional hospitality experiences. You will support the Guest Relations team, oversee personalized butler services, manage guest requests, resolve issues promptly, and ensure consistent adherence to the highest service standards.</p><p><b>Key Responsibilities</b></p><ul><li>Assist in managing the Guest Relations team to ensure top-tier guest satisfaction.</li><li>Supervise and train staff, including butlers, to maintain excellence in service delivery.</li><li>Manage personalized guest experiences and handle special requests with discretion and efficiency.</li><li>Address and resolve guest complaints or concerns promptly and effectively.</li><li>Monitor and act on guest feedback to enhance services continuously.</li><li>Uphold and enforce luxury service standards across all guest interactions.</li></ul><p><b>Qualifications</b></p><ul><li>Strong background in Guest Relations and Customer Service.</li><li>Excellent verbal and written communication skills.</li><li>Proven problem-solving abilities and a proactive approach to service.</li><li>Leadership experience, with the ability to motivate and guide teams.</li><li>Experience in luxury hotel management is highly desirable.</li><li>Bachelor&rsquo;s degree in Hotel Management or a related field preferred.</li><li>Proficiency in multiple languages is an advantage</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional growth and career development.</li><li>Training and mentorship to enhance skills and leadership capabilities.</li><li>A vibrant, multicultural work environment focused on teamwork and excellence.</li><li>Recognition programs for outstanding performance and dedication.</li></ul><p>Join us and be part of a team that sets the standard for luxury hospitality.</p><p>Job Types: Full-time, Permanent</p>

Assistant Guest Relations & Butler Manager

Explore 3689+ Customer relations manager in Dubai this January. Find roles across top companies and apply now to boost your career.