customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

business development representative Jobs in Karachi

business development representative

call center representative Jobs in Karachi

call center representative

customer sales representative Jobs in Karachi

customer sales representative

customer relations representative

Icon Global Pvt. Limited

Customer Service Representative (CSR)ICON GLOBAL PRIVATE LIMITED DHA Phase 2 Extension Full-Time | Onsite Shift: 6:00 PM &ndash; 3:00 AM Working Days: Monday to FridayJob SummaryICON GLOBAL PRIVATE LIMITED is looking for an experienced and customer-focused Customer Service Representative (CSR) to manage inbound and outbound calls, respond to customer queries via calls and chats, and ensure excellent customer satisfaction. The ideal candidate must have strong English communication skills and prior experience in customer service.Key Responsibilities<ul><li>Handle inbound and outbound customer calls</li><li>Respond to customer queries via calls and live chat</li><li>Manage order-based customer inquiries and provide updates</li><li>Resolve customer concerns professionally and efficiently</li><li>Maintain and update customer information in the CRM system</li><li>Ensure high levels of customer satisfaction</li></ul>Requirements<ul><li>2&ndash;3 years of experience in customer service</li><li>Excellent verbal and written English communication skills</li><li>Strong customer handling and problem-solving skills</li><li>Ability to work in a fast-paced environment</li><li>Willingness to work night shift (6:00 PM &ndash; 3:00 AM)</li><li>Experience with CRM systems (Zoho CRM preferred)</li></ul>Benefits<ul><li>Medical coverage</li><li>Paid leaves</li><li>Leave encashment</li><li>Provident fund</li><li>Annual bonus</li></ul>Job Type: Full-timeExperience:<ul><li>Customer Service: 3 years (Preferred)</li></ul>Language:<ul><li>ENGLISH fluently (Preferred)</li></ul>Work Location: In person

Customer Service Representative (CSR)

Sunday Bazar

Vacancy Announcement: Customer Relations Officer (Female Preferred)Company: Sunday Bazar Office Location: Model Colony, Gulshan-e-Jami, Malir &ndash; Karachi Employment Type: Full-Time (On-Site) Working Days: Monday &ndash; Saturday Ramadan Office Hours: 10:00 AM &ndash; 5:00 PM Monthly Compensation: Market CompetitiveAbout the RoleWe are currently inviting applications for a Customer Relations Officer who can effectively manage customer interactions and support service-related operations. The individual will be responsible for handling inquiries, coordinating with internal teams, and ensuring customers receive timely and satisfactory responses.The ideal candidate should demonstrate confidence, patience, and a customer-first attitude in every interaction.Key Responsibilities<ul><li>Handle incoming customer queries through calls, WhatsApp, and online platforms.</li><li>Resolve complaints professionally while ensuring quick turnaround time.</li><li>Coordinate with departments such as Inventory, Marketing, and Product Listings for issue resolution.</li><li>Keep accurate records of customer conversations and case updates.</li><li>Follow up on pending matters to ensure complete customer satisfaction.</li><li>Maintain a courteous and professional tone while representing the company.</li></ul>Candidate Requirements<ul><li>Education: Minimum Intermediate; Bachelor&rsquo;s degree preferred.</li><li>Experience: At least 1 year in a customer service or support role.</li></ul>(Candidates with excellent communication skills but no prior experience may also apply.)<ul><li>Language Skills: Strong verbal and written command of English and Urdu.</li><li>Core Competencies:</li><li>Effective communication and convincing ability</li><li>Calm and composed attitude under pressure</li><li>Problem-solving mindset</li><li>Professional approach to customer handling</li><li>Preference: Female candidates are encouraged to apply.</li></ul>What We Offer<ul><li>Positive and professional workplace culture</li><li>Growth and learning opportunities</li><li>Monthly incentives based on performance</li></ul>How to ApplySend your updated resume to: Usama.hr@sundaybazar.com.pk WhatsApp: 0303-2356310Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your Current Salary?</li><li>What is your Expected Salary?</li><li>Is it feasible for you to commute to Model Colony, Gulshan-e-Jami, Malir?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer Handling: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Customer Relations Officer (Female Preferred)

Supply Chain Services

Shift:<ul><li>Winter: 1:30 PM &ndash; 10:30 PM (UK Shift)</li><li>Summer: 12:30 PM &ndash; 9:30 PM (UK Shift)</li></ul>Location Requirement:<ul><li>Only Bahria Town residents may apply.</li></ul>Key Responsibilities<ul><li>Manage customer communication for orders, shipments, and delays.</li><li>Coordinate with warehouse, logistics, and supply chain teams to ensure timely deliveries.</li><li>Track orders and provide proactive updates to customers.</li><li>Resolve customer issues and escalations within defined SLAs.</li><li>Maintain shipment dashboards and prepare daily/weekly reports.</li><li>Improve customer satisfaction through strong follow-up and service quality.</li><li>Ensure smooth end-to-end supply chain customer experience.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Supply Chain, Business Administration, or related field.</li><li>2&ndash;4 years experience in customer relations, supply chain coordination, or logistics.</li><li>Excellent English communication skills (written &amp; spoken) &ndash; mandatory.</li><li>Strong understanding of order processing, warehousing, and delivery workflows.</li><li>Proficient in MS Excel/Sheets, CRM systems, and tracking tools.</li><li>Ability to handle pressure, multitask, and manage customer escalations.</li><li>Must be able to work UK shift timings.</li><li>Must reside in Bahria Town (compulsory).</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthApplication Question(s):<ul><li>Are you a resident of Bahria Town karachi ? if yes then please mention home address</li><li>Do you have any experience in Supply Chain/logistics?</li><li>Your Salary Expectations and Joining Date?</li></ul>Work Location: In person

Customer Relations Manager (Supply Chain Operations) Bahria town karachi

Talha & Co

We're Hiring: Customer Support Representative (CSR) for Beauty Pouch PK.Industry: Beauty &amp; Skincare | Type: Full-Time | Hours: 10 AM &ndash; 7 PM (Mon&ndash;Sat) | Location : PECHS Block 2Are you passionate about skincare, beauty, or fashion? Do you have ECommerce customer service experience? Join our growing team and become the voice of our brand.What You&rsquo;ll Do: 1)Handle customer queries via email, phone, chat, and social media. 2)Assist with product Inquiries, Order support, and Returns. 3)Ensure customer satisfaction and a seamless post-purchase experience 4)Maintain accurate customer records and collaborate with internal teams 5)Focus on service Not sales (No targets, no pressure)What We&rsquo;re Looking For: *Experience in eCommerce (beauty, skincare, fashion, or apparel preferred)*Strong verbal and written communication skills*Friendly, patient, and solution-oriented mindset*Familiarity with CRM or order management tools is a plus*Female candidates are strongly encouraged to applyJob Type: Full-timeApplication Question(s):<ul><li>Our Shift Timings are 10AM TO 7PM (MON-SAT) Any issues? </li><li>Notice period in current organization ?</li></ul>Work Location: In person

Customer Service Representative - CSR

The Game Storm Studios

We are looking for a motivated and energetic Customer Service Representative (CSR) to join our E-commerce team. The candidate will be responsible for handling customer calls, assisting customers with product information, and supporting sales by guiding customers through our online store.Key Responsibilities:<ul><li>Make outbound and handle inbound calls to assist customers.</li><li>Provide detailed information about products and ongoing offers.</li><li>Guide customers in placing orders through our Shopify store.</li><li>Build good customer relationships and help increase sales.</li><li>Respond to customer queries in a professional and timely manner.</li><li>Maintain basic records of customer interactions and orders.</li></ul>Requirements:<ul><li>Minimum Intermediate / B.A qualification.</li><li>Fresh candidates are encouraged to apply.</li><li>Good communication skills (Urdu &amp; basic English).</li><li>Basic computer knowledge.</li><li>Ability to handle customer queries confidently.</li></ul>Job Type: Full-time, OnsiteLocation: KarachiIf you're interested in starting your career in E-commerce and Customer Support, we&rsquo;d love to hear from you.To Apply: Send your CV to hr.khi@thegamestormstudios.comJob Type: Full-timeWork Location: In person

Customer Service Representative (CSR) – E-commerce

one solution

We are currently seeking a committed and enthusiastic Customer Service Representative to join our team. The ideal candidate will manage customer inquiries, resolve issues, and offer exceptional support to ensure customer satisfaction. *Responsibilities:<ul><li>Respond promptly to customer inquiries via phone or social media</li><li>Address and resolve customer complaints professionally and empathetically</li><li>Provide product/service information to customers</li><li>Process orders, returns, and exchanges</li><li>Maintain accurate records of customer interactions and transactions</li><li>Collaborate with other departments for a seamless customer experience</li></ul>Requirements:<ul><li>Proven experience as a Customer Service Representative or in a similar role</li><li>Excellent communication and interpersonal skills</li><li>Ability to multitask, prioritize, and manage time effectively</li><li>Proficiency in computer skills</li><li>Ability to work in a fast-paced environment</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Customer Sales Representative

Forge Global

** This job offers attractive sales commissions**Forge Global is seeking a motivated Sales Representative with at least half a year of experience to join our dynamic team. The ideal candidate is confident and skilled in lead generation and cold calling techniques. This role focuses on driving sales growth. The Sales Representative actively engages prospective customers via phone to generate leads and forward sales opportunities. Success in this role requires strong communication skills, persistence, and the ability to quickly understand customer needs. The representative collaborates with internal teams to achieve company sales targets.Requirements:<ul><li>Conduct outbound cold calls to prospective customers using various lead generation techniques.</li><li>Identify and qualify new sales opportunities to meet or exceed sales targets.</li><li>Collaborate with the sales and marketing teams to develop strategies for lead generation and customer engagement.</li><li>Respond promptly and professionally to customer inquiries and requests to enhance satisfaction and trust.</li><li>Report sales metrics and provide regular updates to management on sales performance.</li></ul>Pay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Sales Representative - Outbound Calls

Explore 605+ Customer relations representative in Karachi this March. Find roles across top companies and apply now to boost your career.