customer service representative Jobs in Karachi

customer service representative

sales representative

customer sales representative Jobs in Karachi

customer sales representative

customer success manager

customer support agent

customer relations representative

Ace Marketing

Ace MarketingFull Job Description * Candidates must have strong communication and leadership skills. * Proficiency in English.The Call Center Representative will be responsible for providing excellent customer service by answering calls, resolving customer inquiries, and providing information about products and services. This is a full-time on-site role as a Call Center Representative located in Kar&#257;chi. The position requires computer literacy and excellent interpersonal skills to help maintain customer satisfaction.Qualifications<ul><li>Sales and Customer Support skills</li><li>Interpersonal Skills and Customer Satisfaction skills</li><li>Ability to work in a fast-paced environment</li><li>Experience in a call center or customer service role is a plus</li><li>Fluency in english is a must</li></ul>Job Types: Full-time, Part-timeJob Types: Full-time, ContractPay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Outbound Customer Calling Representatives / CSR- (Fresh Graduates + Students)

ROYAL WRIST

Customer Service Responsibilities list:<ul><li>Manage incoming phone calls</li><li>Conducting order confirmation calls</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/customer service team sales targets and call handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li><li>Handling Walk-in customers</li></ul>Requirements and skills<ul><li>Proven customer support experience or experience as a Client Service Representative</li><li>Fluent in Spoken and written english</li><li>Track record of over-achieving quota</li><li>Strong phone contact handling skills and active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>FSC or above</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>International Campign: 1 year (Required)</li><li>CSR: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Service Representative (CSR)

Emirates Talent Solution

Position Title: Customer Relations Executive Industry: Property Development &amp; Real Estate Location: Karachi, Pakistan Employment Type: Full-timeJob OverviewA renowned property development firm in Karachi is seeking a Customer Relations Executive to manage client communications, handle property inquiries, and deliver an exceptional customer experience throughout the sales and post-sales journey.The ideal candidate will have 5&ndash;7 years of experience in client servicing or customer relations within the real estate or property development sector, demonstrating strong communication skills, a polished demeanor, and the ability to manage high-profile clients with professionalism and discretion.Key ResponsibilitiesClient Relationship Management<ul><li>Serve as the main point of contact for all client interactions, ensuring prompt and courteous communication.</li><li>Build and sustain long-term relationships with both new and existing clients.</li><li>Arrange property viewings, meetings, and timely follow-ups with the sales team.</li><li>Share accurate information regarding payment schedules, project progress, and documentation.</li></ul>Post-Sales Coordination<ul><li>Assist clients through booking, documentation, and property handover processes.</li><li>Coordinate with finance and legal departments to ensure smooth and efficient transactions.</li><li>Maintain detailed client records, feedback, and correspondence for service improvement.</li></ul>Administrative Support<ul><li>Prepare and manage client files, agreements, and periodic reports.</li><li>Assist sales and marketing teams with communication materials and client coordination.</li><li>Collaborate with management to enhance client satisfaction and service quality.</li></ul>Key RequirementsEducation:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Communications, or a related discipline.</li></ul>Experience:<ul><li>5&ndash;7 years of proven experience in customer relations, client servicing, or sales coordination&mdash;preferably in the real estate or property development industry.</li></ul>Skills &amp; Competencies:<ul><li>Excellent communication skills in English and Urdu.</li><li>Strong client-handling, negotiation, and conflict-resolution abilities.</li><li>Proficient in MS Office (Word, Excel, PowerPoint) and CRM software.</li><li>Highly organized, confident, and adept at multitasking.</li><li>Presentable, courteous, and professional in demeanor.</li></ul>Compensation &amp; Benefits<ul><li>Attractive salary package based on experience.</li><li>Performance-based incentives and bonuses.</li><li>Opportunities for professional growth and skill development.</li><li>Supportive and collaborative work environment.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Experience:<ul><li>Property Development: 5 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Customer Relations Executive - Property Development

Telemarketing

The Customer Service Representative (CSR) is responsible for providing exceptional customer support by addressing inquiries, resolving issues, and ensuring customer satisfaction. The CSR serves as the primary point of contact between the company and its clients, representing the organization with professionalism, empathy, and efficiency. Excellent communication and interpersonal skills.Strong problem-solving abilities.Patience, empathy, and a positive attitude.Ability to multitask and work under pressure.Why Join Us:No Sales. No Targets. Your focus is client support, not numbers.Competitive salary and growth opportunities.Training and development programs to enhance your skills.Positive, collaborative, and supportive work culture.Make a real impact by helping clients and being part of a professional team.Perks &amp; Benefits:Friendly work environmentSkill-building workshops and career growth pathRecognition and appreciation for your contributionPick &amp; drop service for female staff is also availableJob Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Required)</li></ul>Work Location: In personJob Types: Full-time, Part-timePay: Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan e Iqbal</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>english with fluency (Required)</li></ul>Work Location: In person

Customer Relationship Agent - Evening shift

NEWYORK CAPITAL FUNDS

NYCF Business Solutions is a fast-growing investment firm dedicated to helping clients grow and manage their wealth through smart, strategic investment opportunities. We are expanding our outreach team and seeking energetic, persuasive, and customer-focused professionals to join us.Job Responsibilities:<ul><li>Make outbound calls to potential clients from provided data sources.</li><li>Introduce customers to our company&rsquo;s investment services and financial products.</li><li>Educate customers about available investment opportunities and company benefits.</li><li>Convince and guide potential investors to understand the value of investing with our company.</li><li>Schedule meetings, appointments, and follow-up visits for interested clients with our senior investment advisors.</li><li>Maintain accurate records of customer interactions and follow-ups in the CRM system.</li><li>Achieve daily/weekly/monthly call and conversion targets.</li></ul>Required Skills &amp; Qualifications:<ul><li>Excellent verbal communication skills in [English/Hindi/Regional Language].</li><li>Strong persuasive and negotiation skills.</li><li>Good knowledge of financial or investment concepts (training will be provided).</li><li>Ability to handle objections and maintain professionalism under pressure.</li><li>Basic computer literacy and familiarity with CRM or Excel-based reporting.</li><li>Prior experience in telecalling, telesales, or customer relationship management is an advantage.</li></ul>Salary &amp; Benefits:<ul><li>Competitive base salary + attractive performance incentives.</li><li>Opportunity for career growth in the investment and financial services industry.</li><li>Training and professional development support.</li></ul>Address : Office No 202 , Second Floor , Iconic Trade Center ( ICT ) Sharafabad , KarachiJob Type: Full-timePay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Relations Officer

Job OverviewWe are seeking a dynamic and confident Customer Service Representative (CSR) to join our team. The ideal candidate will be responsible for contacting potential clients, explaining our investment products and services, building awareness, and convincing them to visit and invest with our company.If you are enthusiastic, persuasive, and passionate about finance and client relations, we&rsquo;d love to have you on our team.Key Responsibilities<ul><li>Make outbound calls to potential and existing clients to introduce our investment products.</li><li>Present and explain the company&rsquo;s services and investment opportunities in a clear, confident manner.</li><li>Answer customer questions and handle objections professionally.</li><li>Maintain accurate customer records and follow up to build relationships.</li><li>Schedule meetings and visits for interested clients with our investment advisors.</li><li>Achieve monthly and quarterly sales and conversion targets.</li><li>Provide feedback and insights from clients to help improve our offerings.</li></ul>Requirements:<ul><li>Proven experience in telemarketing, sales, or customer service (investment or financial sector preferred).</li><li>Excellent communication and persuasion skills (English, [and any local language]).</li><li>Confident, energetic, and goal-oriented personality.</li><li>Ability to build trust and handle client objections effectively.</li><li>Basic understanding of investment concepts (training will be provided).</li></ul>What We Offer<ul><li>Competitive base salary + commission + performance bonuses.</li><li>Comprehensive training on investment products and sales techniques.</li><li>Growth opportunities within a fast-expanding company.</li></ul>Supportive and professional work environment. * Address : Office No 202 , Second Floor , Iconic Trade Center ( ICT ) Sharafabad , KarachiJob Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Service Sales Officer ( Females )

Renexus Resources

International Client Relations SpecialistLocation: Gulshan-e-Iqbal, Karachi (On-Site) Organization: Renexus Resource GroupRenexus Resource Group is hiring an International Client Relations Specialist to join our expanding operations team in Karachi. This position is ideal for someone who is confident, driven, professionally polished, and eager to grow in a high-performance environment. Fresh graduates as well as individuals with prior experience are encouraged to apply.We are looking for someone who is solution-oriented, energetic, and committed to delivering exceptional service to our global clientele.Role Purpose &amp; Key DutiesAs a frontline representative, you will play a central role in driving positive engagement and ensuring an excellent service experience. Main areas of responsibility include:<ul><li>Global Customer Handling: Manage and resolve queries from international clients via email, phone, and live chat.</li><li>Escalation &amp; Issue Management: Understand concerns, identify the root cause, and provide accurate, timely resolutions.</li><li>Internal Coordination: Work in close alignment with support teams to ensure smooth service delivery.</li><li>CRM Documentation: Log and maintain accurate interaction records and service activity notes.</li><li>Performance Delivery: Meet benchmarks related to service quality, response accuracy, and client satisfaction.</li></ul>What We ExpectWe value talent, attitude, and learnability.<ul><li>Excellent command over spoken and written English is essential.</li><li>Ability to work confidently with computer systems, basic office apps, and web-based platforms.</li><li>A positive nature, adaptability, and willingness to continuously learn.</li><li>Experience in customer service is a plus &mdash; not a requirement (comprehensive paid training is provided).</li></ul>What We Offer<ul><li>Competitive Pay: PKR 30,000 &ndash; 70,000 base salary range.</li><li>Unlimited Bonus Potential: High performers can earn additional incentives exceeding PKR 50,000 monthly.</li><li>Growth Track: Clear promotion structure and long-term career progression.</li><li>Work Culture: A collaborative, supportive, and recognition-focused environment.</li></ul>Schedule &amp; Employment<ul><li>Job Type: Permanent, Full-Time (On-site only)</li><li>Shift Options:</li><li>Day: 1:00 PM &ndash; 9:00 PM (PKT)</li><li>Night: 6:00 PM &ndash; 3:00 AM (PKT)</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs70,000.00 per monthWork Location: In person

International Customer Service Representative

Explore 854+ Customer relations representative in Karachi this November. Find roles across top companies and apply now to boost your career.