customer service representative Jobs in Karachi

customer service representative

customer support representative Jobs in Karachi

customer support representative

receptionist

call center representative Jobs in Karachi

call center representative

client relationship executive Jobs in Karachi

client relationship executive

customer relations representative

Ace Marketing

Ace MarketingFull Job Description * Candidates must have strong communication and leadership skills. * Proficiency in English.The Call Center Representative will be responsible for providing excellent customer service by answering calls, resolving customer inquiries, and providing information about products and services. This is a full-time on-site role as a Call Center Representative located in Karāchi. The position requires computer literacy and excellent interpersonal skills to help maintain customer satisfaction.Qualifications<ul><li>Sales and Customer Support skills</li><li>Interpersonal Skills and Customer Satisfaction skills</li><li>Ability to work in a fast-paced environment</li><li>Experience in a call center or customer service role is a plus</li><li>Fluency in english is a must</li></ul>Job Types: Full-time, Part-timeJob Types: Full-time, ContractPay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Outbound Customer Calling Representatives / CSR- (Fresh Graduates + Students)

PREMIUM BPO SOLUTIONS (PRIVATE) LIMITED

Company: PREMIUM BPO SOLUTIONS (PRIVATE) LIMITED. Location: North Nazimabad, Karachi Job Type: Full-Time (Night Shift)We&rsquo;re looking for motivated Logistics Sales Representative to join our growing team. If you&rsquo;re confident on the phone, love closing deals, and enjoy working in a fast-paced sales environment, this role is for you.What You&rsquo;ll Do<ul><li>Make outbound calls to warm and cold leads for vehicle shipping services</li><li>Provide accurate auto transport quotes and explain our services clearly</li><li>Follow up with prospects via phone, email, and SMS to close deals</li><li>Meet and exceed daily/weekly/monthly sales targets &amp; KPIs</li><li>Deliver a professional, friendly, and trust-building customer experience</li></ul>What We&rsquo;re Looking For<ul><li>(0-5) years of experience in sales or call center (auto transport, logistics, insurance, or similar campaign is a plus)</li><li>Strong spoken English and clear, confident communication skills</li><li>Comfortable making a high volume of calls every day</li><li>Target-driven, competitive, and motivated by commissions</li><li>Basic computer and typing skills; able to work with dialing systems</li><li>Positive attitude, coach ability, and willingness to learn</li><li>Ability to work on-site (in-house) during scheduled shifts</li></ul>What We Offer<ul><li>Fixed base salary + high-earning commission structure</li><li>Performance bonuses and incentives for top performers</li><li>Supportive team environment with ongoing coaching</li><li>Opportunities for career growth into senior sales or team lead roles</li><li>Comfortable, professional office environment</li></ul>Work Schedule<ul><li>Monday to Friday: 7:00 PM &ndash; 3:00 AM</li><li>Saturday: 7:00 PM &ndash; 11:00 PM</li><li>Sunday: Day off</li></ul>Compensation &amp; Benefits<ul><li>Attractive basic salary</li><li>Heavy incremental commissions based on performance</li><li>Additional allowances</li><li>Company-provided dinner &amp; tea during shift</li><li>3-month probation period with performance review</li><li>15 annual leaves per year</li><li>Performance bonuses and incentives for top performers</li><li>Professional office environment and supportive team</li><li>And many more benefits to be discussed during the interview</li></ul>How to ApplyIf you&rsquo;re ready to grow your sales career in the auto transport industry, apply through this job post by clicking &quot;APPLY NOW&quot;.Job Type: Full-timePay: Rs25,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Sales Representatives (CSR)

1AZ0 Marketing (Pvt) Ltd.

Call Center Executive &ndash; English SpeakersWe are looking for confident and motivated individuals with good English communication skills to join our team as Call Center Executives. Fresh candidates are welcome to apply and start their careers in a professional and supportive environment.Job Responsibilities<ul><li>Communicate with customers over the phone in a professional manner.</li><li>Provide information about company services.</li><li>Maintain positive customer interactions.</li><li>Record customer responses and update the system.</li></ul>Salary &amp; Benefits<ul><li>Attendance Allowance</li><li>Unlimited Commission</li><li>Fuel Allowance</li><li>Pick-up &amp; Drop-off for females</li><li>5 Working Days (Monday &ndash; Friday)</li></ul>Requirements<ul><li>Education: Intermediate / O Levels / A Levels / Graduate</li><li>Fluent in English</li><li>Fresh and experienced candidates can apply</li><li>Must be energetic, confident, and self-motivated</li></ul>LocationGulshan-e-Iqbal &amp; Gulistan-e-Johar KarachiJob Types: Full-time, Part-timePay: Up to Rs50,000.00 per monthLanguage:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

Customer Service Representative (CSR) – Salary + Incentives

Ace MarketingFull Job DescriptionWe are looking for dynamic and motivated individuals to join our team as Call Center Representatives. Candidates must possess strong communication abilities and demonstrate effective leadership skills.This is a full-time, on-site role based in Karachi.Key Responsibilities:<ul><li>Deliver outstanding customer service through outbound calls.</li><li>Address and resolve customer inquiries efficiently.</li><li>Provide accurate information regarding products and services.</li><li>Maintain a professional and positive attitude in all customer interactions.</li></ul>Qualifications:<ul><li>Strong sales and customer support skills.</li><li>Excellent communication and problem-solving abilities.</li><li>Prior experience in a call center or customer service role is an advantage.</li><li>Minimum qualification: High school diploma or equivalent.</li><li>Additional education or certification in customer service is a plus.</li><li>Proficiency in English is required.</li></ul>Compensation:<ul><li>Basic Salary + Commission</li></ul>Job Types: Full-time, Part-time Pick &amp; drop is available for females.Job Type: Full-timePay: Up to Rs35,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulistan-e-Johar, Karachi?</li></ul>Language:<ul><li>english with fluency (Required)</li></ul>Work Location: In person

Hiring: Customer Service Representatives/ CSR- (Outbound)

Telemarketing

Call Center Executive &ndash; Immediate HiringWe are actively hiring Call Center Executives for our growing team. If you are confident and want to build your career, this is the perfect opportunity!Responsibilities:<ul><li>Handle customer calls and provide support</li><li>Answer queries and resolve issues</li><li>Maintain a professional and friendly environment</li></ul>Requirements<ul><li>Good English communication</li><li>Freshers &amp; experienced both can apply</li><li>Positive attitude and willingness to learn</li></ul>Benefits:<ul><li>Salary + incentives + attendance bonus</li><li>Fast career growth</li><li>Supportive team environment</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulistan-E-Jouhar (Kp-2023) (Required)</li></ul>Work Location: In person

Professional Call Center Agent – Client Relations

RTW Creation

Customer Service Representative (RVR &ndash; Returns &amp; Reattempts) &ndash; MaleLocation:RTW CREATION,Plot No. C-144, Sector-6F, Korangi Town, Karachi Job Title:Customer Service Representative (RVR &ndash; Returns &amp; Reattempts)Department:Customer Service / Logistics OperationsReports To:Team Lead / Operations ManagerJob SummaryThe Customer Service Representative (RVR &ndash; Returns &amp; Reattempts) is responsible for handling returned shipments and coordinating reattempt deliveries. The role focuses on reducing return ratios, improving delivery success, and ensuring a smooth customer experience through effective communication with customers, riders, and warehouse teams.Key Responsibilities<ul><li>Manage cases related to returns, failed deliveries, and reattempts (RVR)</li><li>Contact customers to confirm availability, address, and delivery preferences</li><li>Schedule and coordinate reattempt deliveries with riders/logistics teams</li><li>Update order status and remarks in CRM/system accurately</li><li>Identify reasons for returns (e.g., customer not available, wrong address)</li><li>Resolve customer complaints professionally</li><li>Follow up on pending cases until successful delivery or closure</li><li>Maintain daily reports of RVR performance</li><li>Work closely with warehouse and last-mile teams</li><li>Meet KPIs such as:</li><li>Reattempt success rate</li><li>Call handling time</li><li>Case resolution time</li></ul>Required Skills &amp; Qualifications<ul><li>Intermediate / Bachelor&rsquo;s degree preferred</li><li>0&ndash;2 years experience in customer service / call center / logistics</li><li>Strong communication skills (Urdu + basic English)</li><li>Good problem-solving and negotiation skills</li><li>Basic computer knowledge (CRM, Excel)</li><li>Ability to work under pressure and meet targets</li></ul>Preferred Qualifications<ul><li>Experience in e-commerce or courier/logistics companies</li><li>Knowledge of last-mile delivery &amp; COD process</li><li>Experience handling returns or complaint management</li></ul>PKR 35,000 &ndash; 45,000 per month (depending on experience and qualifications)Pay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Service Representative (RVR – Returns & Reattempts) – Male

Dominant Media Agency

Designation: Customer Support Representative [Female]Location: DHA Phase VII Ext. KarachiJob Timings: Full-Time | 10am to 6pm | Mon-FriExperience: 0-1 YearsJob OverviewWe are looking for a Customer Support Representative to join our growing team. The ideal candidate should be patient, professional, and customer-focused, with strong communication skills. You will be responsible for assisting customers, resolving inquiries, and ensuring a positive experience across all support channels.Key Responsibilities<ul><li>Handle customer inquiries via email, phone, chat, and social media in a timely and professional manner.</li><li>Resolve customer issues, complaints, and questions while maintaining a positive brand image.</li><li>Provide accurate information about products, services, and company policies.</li><li>Maintain detailed records of customer interactions and follow-ups.</li><li>Escalate complex issues to the appropriate team when necessary.</li><li>Collaborate with internal teams to improve customer experience and service processes.</li><li>Monitor common customer issues and provide feedback for service improvement.</li><li>Maintain a high level of professionalism and empathy in all customer interactions.</li></ul>Requirements<ul><li>Currently pursuing or recently completed a degree in Business, Communications, or a related field (preferred but not mandatory).</li><li>Strong verbal and written communication skills.</li><li>Customer-focused mindset with problem-solving abilities.</li><li>Basic computer skills and familiarity with email, CRM tools, or support platforms.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Attention to detail and willingness to learn.</li></ul>Nice to Have<ul><li>Previous experience in customer support or client-facing roles.</li><li>Familiarity with CRM systems or helpdesk tools.</li><li>Experience handling customer interactions on social media platforms.</li><li>Ability to work flexible hours if required.</li></ul>What We Offer<ul><li>Hands-on experience in a professional customer support environment.</li><li>Training, guidance, and mentorship from experienced team members.</li><li>Supportive and collaborative work culture.</li><li>Opportunity for full-time placement based on performance.</li></ul>How to ApplySend your resume and LinkedIn profile link to: dominantmediaagency@gmail.comSubject Line: Customer Support Representative &ndash; [Your Name]Only applications sent via email will be accepted.Job Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

Coustumer Support Representative (Female)

Explore 500+ Customer relations representative in Karachi this April. Find roles across top companies and apply now to boost your career.