hr manager

customer service representative Jobs in Karachi

customer service representative

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associate customer advocate

centre manager

certified rcm consultant

customer relationship manager

Metro Pakistan

Job Description:<ul><li>Accountable for a portfolio business plan which focuses clearly on planning and execution of targeting new and existing customers.&middot;</li><li>Identify business potential of the prospective customer and develop a professional relationship through personal visits.</li><li>Follow up on new customer activity to establish customer needs and respond to any feedback/criticism.</li><li>Accountable for increase in sales of existing customers.</li><li>Understand customer requirements, the local market trends and the company offer to identify and respond to opportunities within the customer base and deliver solutions.</li><li>Sound Market knowledge of customers, competitors and suppliers to deal effectively with the competition.</li><li>Prepare a sound business case and use all commercial tools to attract customers according to their needs and expectations.</li><li>Daily customers&rsquo; analysis before visiting them and set up sales objectives.&middot; Customer file maintenance on the field and follow up.</li><li>Prepare the feasibility reports of business solution.</li><li>Weekly planning according to the portfolio priorities.&middot;</li><li>Store tour and sharing information with the Department Managers for alignment.</li></ul>Qualifications:<ul><li>Intermediate (with 8+ years' work experience) or Graduation (with less than 8 years&rsquo; work experience)</li></ul>Prerequisites:<ul><li>Strong communication, interpersonal, and team leadership skills.</li><li>Effective analytical and decision-making skills.</li><li>Result-oriented and customer-focused mindset.</li></ul>Interested one can apply directly through this link: https://smrtr.io/tpw76 or email at muniza.mukkaram@metro.pkJob Type: Full-timePay: Rs90,000.00 - Rs110,000.00 per monthApplication Question(s):<ul><li>Do you have experience of Horeca industry? </li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Territory Sales Manager Horeca - O&I

Siddiqsons Limited

Job Summary: We are seeking an experienced ICM Lead to manage and strengthen customer relationships for our denim garment manufacturing business. The ideal candidate will act as the primary point of contact for international buyers, ensuring smooth communication, order management, and customer satisfaction from order placement to shipment.Key Responsibilities:&middot; Lead the Independent Customer Management function, serving as the main liaison between customers and internal teams.&middot; Manage end-to-end customer orders, including confirmations, approvals, production follow-ups, and shipment updates.&middot; Ensure timely communication with buyers regarding order status, quality checks, and delivery schedules.&middot; Collaborate with production, merchandising, supply chain, and logistics teams to meet customer requirements.&middot; Handle customer complaints, resolve issues, and maintain high levels of customer satisfaction.&middot; Monitor KPIs such as on-time delivery, order accuracy, and buyer satisfaction.&middot; Maintain accurate records of customer communications and contracts.&middot; Identify opportunities for improving service and strengthening long-term customer partnerships.Requirements:&middot; Bachelor&rsquo;s/Master&rsquo;s in Business Administration, Textile, Supply Chain, or related field.&middot; 5&ndash;7 years of experience in customer management, order handling, or merchandising within the Garment/Denim industry.&middot; Strong communication and negotiation skills with international customers.&middot; Proficiency in MS Office, ERP, and CRM tools.&middot; Ability to manage multiple accounts under tight deadlines.&middot; Leadership skills to guide and support a small team.Job Type: Full-timeApplication Question(s):<ul><li>Do you have experience within the denim industry? (Yes/No)</li></ul>Experience:<ul><li>Customer Relationship Management: 5 years (Preferred)</li></ul>Work Location: In person

ICM Lead (Independent Customer Management)

Aspire92

We are seeking a skilled and detail-oriented CRM Specialist to support our marketing and sales teams by building, customizing, and optimizing our platform. The ideal candidate will have a strong understanding of CRM application, workflows, and integrations, as well as experience with dashboard and report creation within the CRM.Key Responsibilities &amp; Duties:<ul><li>Manage the company&rsquo;s CRM platform</li><li>Develop and manage dashboards and reports</li><li>Ensure all customer data is accurately recorded and kept up-to-date in the CRM system</li><li>Train other staff members on the use of the CRM system</li><li>Conduct regular audits of the CRM system to ensure data integrity</li><li>Analyze customer interactions and data within the CRM system to provide feedback and</li></ul>recommendations for improving customer service and sales strategies<ul><li>Identify and resolve CRM system issues</li><li>Optimize and customize existing assets including landing pages, emails, and forms</li><li>Build and maintain automation workflows, lists, and lead scoring models</li><li>Work with internal and external teams to maintain application integrations</li><li>Troubleshoot technical issues and ensure platform performance and reliability</li><li>Stay up to date with features, best practices, and industry trends</li></ul>Requirements &amp; Qualifications:<ul><li>2+ years of experience working with CRM</li><li>Experience building custom modules, email templates, and dashboards in CRM</li><li>Knowledge of workflows, lead nurturing, and marketing automation</li><li>Familiarity with APIs and integrating with external systems</li><li>Strong attention to detail and ability to manage multiple projects simultaneously</li><li>Background in digital marketing or user experience</li></ul>Job Type: Full-timeWork Location: Remote

CRM Analyst

XSPACE TECHNOLOGY

We are seeking an experienced and results-driven Sales Executive to join our team for an exciting internet services campaign in collaboration with Etisalat and du.Responsibilities:<ul><li>Promote and sell internet services to customers in the UAE.</li><li>Achieve and exceed monthly sales targets.</li><li>Build and maintain strong customer relationships.</li><li>Provide excellent service and address customer inquiries effectively.</li></ul>Requirements:<ul><li>Proven experience in sales, preferably in telecom or internet services.</li><li>Strong communication and negotiation skills.</li><li>Ability to meet targets and work under minimal supervision.</li><li>Knowledge of Etisalat and du services is an advantage.</li></ul>Timings : 10:30 a.m to 7:00 P.m (Full time)Job Types: Full-time, Part-timePay: Rs37,000.00 - Rs100,000.00 per monthWork Location: In person

Sales Executive , Du, Etisalat - Home Wireless, Fiber & Business

STAR HR Services Group

All applications other than Bank background will be rejected-----------------------------------------------Job Title: Relationship Managers (Male/Female)Experience: 2 to 3 years Banking BackgroundType: Permanent, On site, Full TimeClient: Well Reputed Islamic Bank Department: SalesHiring: URGENTSalary: 70K to 100KOverview<ul><li>A well-reputed Bank is looking to hire Relationship Managers to join its growing team.</li><li>Position: Relationship Manager</li><li>Location: Karachi, Rawalpindi &amp; Islamabad [in all 50 to 70 Positions]</li></ul>Key Responsibilities:<ul><li>Manage and grow relationships with existing and new clients.</li><li>Identify customer needs and offer suitable banking solutions.</li><li>Achieve business targets in line with organizational goals.</li><li>Ensure compliance with banking policies and procedures.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s/Master&rsquo;s degree (Business/Finance preferred).</li><li>2&ndash;5 years of relevant experience in Relationship Management / Sales (Banking Sector).</li><li>Strong interpersonal, communication, and negotiation skills.</li><li>Ability to build lasting client relationships and achieve sales targets.</li></ul>What We Offer:<ul><li>Bank permanent job</li><li>Competitive salary.</li><li>Professional growth opportunities.</li><li>Dynamic and collaborative work environment.</li></ul>If you meet the above criteria, please send your updated CV at mansoor.haroon@starhrsg.com with the subject line &ldquo;Application &ndash; Relationship Manager&rdquo; by September 26th 2025.Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Relationship Banking: 2 years (Required)</li></ul>Work Location: In person

Relationship Manager for an Islamic Bank

Human Capital HR Solutions

Key Responsibilities:<ul><li>Serve as the main point of contact for assigned clients.</li><li>Develop and maintain strong client relationships to ensure satisfaction and loyalty.</li><li>Understand client needs and provide tailored solutions.</li><li>Coordinate with internal teams to deliver quality service.</li><li>Resolve client concerns promptly and effectively.</li><li>Identify opportunities for upselling or cross-selling services.</li><li>Prepare reports on client feedback and business performance.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or related field.</li><li>Proven experience in client management or customer-facing roles.</li><li>Excellent communication, negotiation, and problem-solving skills.</li><li>Ability to manage multiple accounts and work under pressure.</li><li>Proficiency in MS Office/CRM tools.</li></ul>Job Type: Full-timeWork Location: On the road

Client Relationship Manager

All applications other than Bank background will be rejected-----------------------------------------------Job Title: Relationship Managers (Male/Female)Location: Islamabad / RawalpindiExperience: 2 to 3 years Banking BackgroundType: Permanent, On site, Full TimeClient: Well Reputed Islamic Bank Department: SalesHiring: URGENTSalary: 70K to 100KOverview<ul><li>A well-reputed Bank is looking to hire Relationship Managers to join its growing team.</li><li>Position: Relationship Manager</li></ul>Key Responsibilities:<ul><li>Manage and grow relationships with existing and new clients.</li><li>Identify customer needs and offer suitable banking solutions.</li><li>Achieve business targets in line with organizational goals.</li><li>Ensure compliance with banking policies and procedures.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s/Master&rsquo;s degree (Business/Finance preferred).</li><li>2&ndash;5 years of relevant experience in Relationship Management / Sales (Banking Sector).</li><li>Strong interpersonal, communication, and negotiation skills.</li><li>Ability to build lasting client relationships and achieve sales targets.</li></ul>What We Offer:<ul><li>Bank permanent job</li><li>Competitive salary.</li><li>Professional growth opportunities.</li><li>Dynamic and collaborative work environment.</li></ul>If you meet the above criteria, please send your updated CV and if you know someone... kindly spread the word.Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Relationship Banking: 2 years (Required)</li></ul>Work Location: In person

Relationship Manager for an Islamic Bank [(Islamabad / Rawalpindi)

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