sales manager

commercial manager

account manager

customer success manager

retail manager

customer relationship manager

Al Ayuni Investment and Contracting Company

<div><ul><li>On-site</li><li><ul><li>
Riyadh, Riyadh Province, Saudi Arabia</li></ul></li><li>
Business Partner</li></ul>

<div><div><h2 class="jobSectionHeader">Job description</h2><div><div>
To lead the implementation, optimization, and strategic use of the Customer Relationship Management (CRM) system at Al Ayuni, ensuring it becomes the central platform for driving sales growth, enhancing customer engagement, and supporting data-driven decision-making across the Construction, Contracting, and Investment sectors. You will be responsible for transforming our customer data into actionable insights that strengthen client relationships and fuel business development efforts in line with Saudi Vision 2030 projects.
Key Responsibilities:<ul><li>
System Strategy &amp; Implementation</li></ul><ul><li>
Develop and execute the CRM roadmap aligned with Al Ayuni&rsquo;s business objectives.</li><li>
Lead the selection, customization, and deployment of a new CRM system (e.g., Salesforce, Microsoft Dynamics) or optimize the existing one.</li><li>
Ensure seamless integration with other business systems (ERP, Project Management, Marketing Automation).</li></ul>
2. Data Management &amp; Governance<ul><li>
Establish and enforce data quality standards, ensuring accurate and up-to-date client, project, and opportunity records.</li><li>
Design and maintain data workflows for lead capture, client onboarding, and project lifecycle tracking.</li><li>
Develop segmentation strategies to support targeted sales and marketing campaigns.</li></ul>
3. User Adoption &amp; Training<ul><li>
Act as the primary CRM expert and super-user, providing training and ongoing support to teams in Business Development, Sales, Project Management, and Client Relations.</li><li>
Create user guides, tutorials, and best practice documentation.</li><li>
Monitor system usage and drive adoption across departments.</li></ul>
4. Reporting, Analytics &amp; Insights<ul><li>
Generate regular and ad-hoc reports on sales pipeline, client engagement, project performance, and market trends.</li><li>
Build dashboards for senior management to monitor KPIs such as win rates, client lifetime value, and revenue forecasts.</li><li>
Analyze data to identify opportunities for growth, client retention, and process improvements.</li></ul>
5. Process Optimization<ul><li>
Map and redesign business processes (lead-to-project, client feedback, after-sales service) within the CRM.</li><li>
Automate routine tasks to increase efficiency for sales and BD teams.</li><li>
Ensure the CRM supports Al Ayuni&rsquo;s project bidding and tendering workflows.</li></ul>
6. Support &amp; Maintenance<ul><li>
Manage system security, user roles, and permissions.</li><li>
Troubleshoot technical issues and coordinate with IT or external vendors.</li><li>
Stay updated on CRM trends and technologies relevant to the construction and contracting industry.</li></ul></div></div><h2 class="jobSectionHeader"> 
Job requirements</h2><div><div><ul><li>
Bachelor&rsquo;s degree in Business Administration, Information Systems, Computer Science, or related field.</li></ul><ul><li>
Minimum 5 years of experience as a CRM Manager, CRM Consultant, or similar role, preferably in the Construction, Contracting, Real Estate, or Engineering sectors.</li><li>
Proven experience in implementing and managing CRM platforms (Salesforce, Microsoft Dynamics 365, or equivalent).</li><li>
Strong understanding of sales, bid management, and client lifecycle processes in a project-based business.</li><li>
Advanced skills in data analysis, visualization tools (Power BI, Tableau), and Excel.</li><li>
Excellent communication and training skills in both Arabic and English.</li></ul>
Preferred:<ul><li>
Certification in Salesforce, Microsoft Dynamics, or other leading CRM systems.</li><li>
Experience in the Saudi market, with knowledge of government and semi-government client structures (e.g., Aramco, NEOM, PIF entities).</li><li>
Background in business development, sales, or marketing within the construction industry.</li><li>
Knowledge of ERP integration (SAP, Oracle) in a contracting environment.</li></ul></div></div></div></div></div>

Client Relationship Manager

UNECO MEP

<div>
 As an employee of our company, you will
 
 collaborate with each department to create and deploy disruptive products.
 
 Come work at a growing company that offers great benefits with opportunities to moving forward and learn alongside accomplished leaders. We're seeking an experienced and outstanding member of staff.
 
 
 This position is both
 
 creative and rigorous
 
 by nature you need to think outside the box. We expect the candidate to be proactive and have a "get it done" spirit. To be successful, you will have solid solving problem skills.
 
 
 Customer Relationship
 
 
 Personal Evolution
 
 
 Autonomy
 
 
 Administrative Work
 
 
 Technical Expertise
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead the entire sales cycle
 </li>
 <li>
 Achieve monthly sales objectives
 </li>
 <li>
 Qualify the customer needs
 </li>
 <li>
 Negotiate and contract
 </li>
 <li>
 Master demos of our software
 
 
 </li>
 </ul>
 Must Have
 
 
 <ul>
 <li>
 Bachelor Degree or Higher
 </li>
 <li>
 Passion for software products
 </li>
 <li>
 Perfect written English
 </li>
 <li>
 Highly creative and autonomous
 </li>
 <li>
 Valid work permit for Belgium
 
 
 </li>
 </ul>
 Nice to have
 
 
 <ul>
 <li>
 Experience in writing online content
 </li>
 <li>
 Additional languages
 </li>
 <li>
 Google Adwords experience
 </li>
 <li>
 Strong analytical skills
 </li>
 <li>
 Great team of smart people, in a friendly and open culture
 </li>
 <li>
 No dumb managers, no stupid tools to use, no rigid working hours
 </li>
 <li>
 No waste of time in enterprise processes, real responsibilities and autonomy
 </li>
 <li>
 Expand your knowledge of various business industries
 </li>
 <li>
 Create content that will help our users on a daily basis
 </li>
 <li>
 Real responsibilities and challenges in a fast evolving company
 
 
 </li>
 </ul>
 Our Product
 
 
 Discover our products.
 
 
 
 READ
 
 
 
 Perks
 
 
 A full-time position
 
 
 Attractive salary package.
 
 
 Trainings
 
 
 12 days / year, including
 
 
 6 of your choice.
 
 
 Sport Activity
 
 
 Play any sport with colleagues,
 
 
 the bill is covered.
 
 
 Eat &amp; Drink
 
 
 Fruit, coffee and
 
 
 snacks provided.
</div>

Accountant

HERE Technologies

<div>
 
 
 The Team
 
 
 
 We are a group of self-motivated individuals who work closely with our customers, to provide support through the entire customer journey. From pre-sales to onboarding to adoption and expansion, we are the Voice of the Customer. Our primary objectives are to Engage, Adopt, Expand, and Retain relationships with our customers and help bring their visions to reality. We foster a highly collaborative environment working closely with our Customers, Engineering, Product Management etc. to help build the best location services available in the market today. It&rsquo;s highly rewarding when we get to see much of our work out in the real world in location-based applications and services used in the everyday. If this sounds like something you want to do, then we&rsquo;d love to talk with you.
 
 
 
 
 
 
 The Role
 
 
 
 As a
 
 Technical Customer Succes Manager
 
 , you will be responsible for the successful delivery, adoption, and ongoing engagement of HERE&rsquo;s technology solutions to customers and ensuring these solutions continue to be successful for the customer over time. You&rsquo;ll oversee day-to-day customer relationships as well as actively participate in retaining and growing those relationships.
 
 
 
 
 
 The role will focus on key and strategic accounts in Automotive, utilizing HERE products and services.
 
 
 
 
 
 
 Main Responsibilities
 
 
 <ul>
 <li>
 Own the overall success of the account (high-touch engagement), develop and executive a Success Plan to help Customers maximize the value from utilizing HERE products / services, with a laser focus on customer centricity.
 </li>
 <li>
 Drive complex, strategic and large-scale customer programs (large Automotive OEM)
 </li>
 <li>
 Collaborate with stakeholders and manage cross-functionally to ensure successful customer delivery (product launches, POC, projects, etc.)
 </li>
 <li>
 Proactively identify and manage risks, and project escalations from the client and work with the Project / Program Managers to resolution, driving projects to successful completion
 </li>
 <li>
 Be the Voice of the Customer for a broad portfolio of products and services by providing regular feedback to Product and Sales, as well as proactively drive executive-level review and decision making as needed
 </li>
 <li>
 Own customer journey, drive adoption, expansion of customer footprint with HERE products and services, drive to provide value to increase customer retention &amp; advocacy.
 </li>
 <li>
 Consult clients on potential opportunities to improve their Navigation, IoT and LBS solutions, in conjunction with HERE Sales teams
 </li>
 <li>
 Acts as the main technical customer interface and ensure customer requirements are understood across internal divisions
 </li>
 <li>
 Identify gaps in methodologies and/or processes for any part of the customer lifecycle and drive change for continuous improvement
 </li>
 <li>
 Travel up to 25%, both domestic and international, to meet customers and suppliers as needed
 </li>
 </ul>
 
 
 
 
 
 Who are you?
 
 
 
 This role is open to
 
 Saudi nationals only
 
 , in line with local labor regulations and our commitment to Saudization. We&rsquo;re proud to support Vision 2030 by prioritizing local talent and helping grow opportunities for Saudi professionals.
 
 
 
 
 
 This role requires a high level of expertise in program management and proactive relationship building, leadership, technical expertise, and commercial awareness, as well as the ability to influence positive outcomes, along with most of the following:
 
 <ul>
 <li>
 5-10 years of technical experience (content / software / engineering) with a pre-sales track record or an equivalent technically oriented management function
 </li>
 <li>
 Experience in Customer Success and strong Technical Account Management skills working with large enterprise customers. Experience in all aspects of program management (execution and delivery) involving large cross-functional teams.
 </li>
 <li>
 A strong sense of ownership of the customer account &amp; ensure a trusted partnership is established with the customer.
 </li>
 <li>
 Excellent consultative, advisory, organizational skills with an aptitude for strategic thinking, proactive risk management and problem solving
 </li>
 <li>
 Sound understanding of Automotive infotainment, ADAS, in-vehicle and cloud solutions
 </li>
 <li>
 Strong leadership &amp; communication skills, with ability to influence people outside of one&rsquo;s own managerial matrix and a track record of solid cross-functional stakeholder management and collaboration skills.
 </li>
 <li>
 Excellent interpersonal and communication skills in English, and inter-cultural work experience; local language skills are a plus
 </li>
 <li>
 Graduate bachelor&rsquo;s degree in Computer Science, Electrical Engineering or an equivalent technical field preferred. PMI PMP certification (or equivalent) is a plus.
 </li>
 </ul>
 
 
 
 
 As part of HERE Technologies employment process, candidates will be required to successfully complete a background verification process. This offer and any related claims are subject to the successful completion of a background verification. -
 
 
 
 
 
 
 Who are we?
 
 
 
 HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes &ndash; from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.
 
 
 At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people&rsquo;s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.
 
</div>

Technical Customer Success Manager

S&A Marketing Agency

<div>
 
 Job Summary
 
 
 
 The Customer Success Manager will play a pivotal role in ensuring our clients achieve their desired outcomes while using our products and services. This position involves building strong relationships with clients, understanding their needs, and providing strategic guidance to enhance their experience and satisfaction.
 
 
 Business
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Develop and maintain strong relationships with clients to foster loyalty and satisfaction.
 </li>
 <li>
 Conduct regular check-ins and business reviews to ensure client objectives are being met.
 </li>
 <li>
 Collaborate with internal teams to resolve client issues and improve service delivery.
 </li>
 <li>
 Provide training and support to clients on product usage and best practices.
 </li>
 <li>
 Monitor client health metrics and proactively address any potential risks to retention.
 </li>
 <li>
 Identify opportunities for upselling and cross-selling additional services to clients.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 3-5 years of experience in customer success, account management, or a related field.
 </li>
 <li>
 Proven track record of managing customer relationships and driving client satisfaction.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience in the technology or SaaS industry.
 </li>
 <li>
 Familiarity with CRM software and customer success tools.
 
 
 </li>
 </ul>
 
 Skills And Competencies
 
 
 
 <ul>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong problem-solving abilities and analytical mindset.
 </li>
 <li>
 Ability to work collaboratively in a team-oriented environment.
 </li>
 <li>
 Proficiency in project management and organizational skills.
 
 
 </li>
 </ul>
 
 Education and Certifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, marketing, or a related field.
 </li>
 <li>
 Relevant certifications in customer success or account management are a plus.
 </li>
 </ul>
</div>

Customer Success Manager

Creatio

<div><div>Creatio is a global vendor of an AI-native platform to automate workflows and CRM with no-code and a maximum degree of freedom. Our platform combines an AI-first architecture, composable no-code tools, and enterprise-grade governance to help organizations build and scale faster. We&rsquo;re proud to be recognised by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.&rsquo;s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
</div><h3 class="jobSectionHeader">Who We&rsquo;re Looking For:</h3><ul><li>
We are looking for a Customer Success Manager to join our team and drive exceptional customer outcomes. In this role, you will develop and maintain strategic relationships with clients across the MEA region, serving as a trusted advisor to key stakeholders. The role is based in Riyadh, Saudi Arabia.
</li></ul><h3 class="jobSectionHeader">Responsibilities:</h3><ul><li>
Managing customer portfolio effectively through regular meetings with customers and their assigned integrator partners;</li><li>
Collecting feedback from customers about the Creatio system and satisfaction with the partner&rsquo;s implementation project solution;</li><li>
Developing and maintaining trusted relationships with key partners and their customers;</li><li>
Driving customer retention and renewals by building strong relationships;</li><li>
Collaborating with our Business Analysts, Developers, Product, Support and Sales teams to drive customer implementation projects, adoption, and growth.</li></ul><h3 class="jobSectionHeader">
Requirements:</h3><ul><li>
3+ years of experience working with global SMB or Corporate segment customers</li><li>
Fluent in Arabic and English &mdash; both verbal and written with executive-level communication</li><li>
Experience with CRM / ERP / Core systems / other corporate software</li><li>
Experience of managing or overseeing software implementation projects, or customization of corporate software</li><li>
Strong Customer-Centric Communication and Presentations Skills</li><li>
Experience in problem-solving, working with customer objections</li><li>
Commercial Acumen, Negotiation, and Renewal Management experience</li><li>
Excellent time management and efficiency skills</li></ul><h3 class="jobSectionHeader">
What you should expect from us:</h3><ul><li>
Growth &amp; Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.</li><li>
Flexibility &amp; Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.</li><li>
Recognition &amp; Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.</li><li>
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.</li><li>
Benefits &amp; Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.</li></ul></div>

General Trading Company (GTC) Olayan Group

<div>
 
 Role Purpose
 
 
 
 The primary responsibility of the Key Account Executive is to align GTC strategy with customers needs by developing mutual business opportunities. At this position, he has to maximize short and long term sales and profitability and build long term successful business relationships with customers to become the preferred supplier.
 
 
 
 Job Accountabilities &amp; Activities
 
 
 
 
 Operations
 
 
 
 <ul>
 <li>
 Achieve customer sales volumes and brand growth targets.
 </li>
 <li>
 Develop, implement, and review customer-specific business plans.
 </li>
 <li>
 Monitor performance, forecast sales, identify gaps, and drive corrective actions.
 </li>
 <li>
 Define retail key account strategy with NKAM.
 </li>
 <li>
 Improve ROI through effective financial performance management.
 
 
 </li>
 </ul>
 
 Stakeholder Management
 
 
 
 <ul>
 <li>
 Build and maintain long-term customer relationships.
 </li>
 <li>
 Maximize product visibility while balancing customer and brand priorities.
 </li>
 <li>
 Collaborate with Trade Marketing on tailored promotions.
 </li>
 <li>
 Gather and report customer, market, and competitor insights.
 </li>
 <li>
 Manage collections and follow up on payments.
 
 
 </li>
 </ul>
 
 Documentation &amp; Record Keeping
 
 
 
 <ul>
 <li>
 Maintain up-to-date customer profiles, scorecards, and performance records.
 
 
 </li>
 </ul>
 
 Education &amp; Certifications
 
 
 
 University Degree, English and Arabic speaking.
 
 
 
 Required Years Of Experience
 
 
 
 4+ years of experience
</div>

Senior Key Account Executive

Chinese comptitive spirit Ltd

1. Searching customer through social medias or visiting customer.2. follow up potential customers and make deal with customers.3. build a good business relationships with customers and follow up the after sales services.Job Type: Full-timePay: From ﷼4,000.00 per month

outdoor marketing sales

Explore 1043+ Customer relationship manager in Riyadh this January. Find roles across top companies and apply now to boost your career.

1043 customer relationship manager jobs IN Riyadh

Client Relationship Manager

Accountant

Technical Customer Success Manager

Customer Success Manager

Customer Success Manager

Senior Key Account Executive

outdoor marketing sales