account manager

sales manager

key account executive

sales account manager

commercial manager

customer relationship manager

Cloudera

<div>Business Area:
Professional Services
Seniority Level:
Mid-Senior level
Job Description:
At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world&rsquo;s largest enterprises.
Strategic Customer Success Manager&rsquo;s (CSM&rsquo;s) are charged with driving Success Plans through operating as a trusted advisor and customer advocate to drive successful outcomes for our highest profile customers. You will act as a direct liaison between Cloudera and the customer on their Cloudera journey, ensuring that all facets of the customer product adoption journey take place, planning, preparing and driving the execution of the plan in accordance with the customer agreed timeline. You will pull the customer above the line to enable them to fulfill success initiatives within their business.
Acting as the customer&rsquo;s trusted Cloudera advisor and advocate, CSMs manage a system of checks and balances between the company and the customer, understanding our customer&rsquo;s needs, aligning the appropriate Cloudera resources (Engineering, Product Management, Support or Services). This will include assisting with critical escalation management to ensure their Cloudera interactions, business objectives and product adoption is a success.
You are comfortable working across business, technical, and senior management in a customer facing role, and you are confident and articulate in communication with stakeholders. A key aspect to success in the role is persistence: forming a relationship of trust with the customer, anticipating issues, acting with agility and flexibility in the face of any situation that may arise.
As a Customer Success Manager you will:<ul><li>
Exemplify strong customer facing skills and stakeholder management</li><li>
Take ownership for the customer&rsquo;s product adoption of Cloudera products and Success Plan</li><li>
Have experience operating on-site with large enterprise customers</li><li>
Liaise and facilitate with key internal and external stakeholders</li><li>
Have clear and concise communication skills</li><li>
Take an Ownership mentality over your customers and work</li><li>
Be comfortable with program, project management</li><li>
Demonstrate best practices and ability in managing stakeholder escalations to mutually agreeable outcomes</li><li>
Develop &amp; leverage reports, dashboards, and data to summarise customer engagements and statuses, both to internal audiences as well as back to your customers.</li><li>
Analyse customer activity and data across the Cloudera organisation, including from Sales, Support, Professional Services, &amp; Training to identify trends, gaps, or issues from and communicating/actioning those to stakeholders (internal and external).</li></ul>
We&rsquo;re excited about you if you have:<ul><li>
Fluent English and Arabic Language Skills, other languages a plus</li><li>
Experience with large scale data platforms</li><li>
Experience with software implementation and upgrade management</li><li>
Strong technology background either in a technical or business capacity</li><li>
Familiarity with project lifecycle management and the complexities around project delivery.</li><li>
Understanding of data management concepts</li><li>
Understanding of ITIL concepts</li><li>
Experience with an RDBMS (Oracle, MySQL, Teradata, etc)</li><li>
Understanding of networking concepts</li><li>
Industry vertical experience including FSI, Telecommunications, Manufacturing or Government a plus</li><li>
 5 or more years relevant experience.</li><li>
Degree level of education with high attainment or equivalent experience in a related field.</li></ul>
What you can expect from us:<ul><li>
Generous PTO Policy</li><li>
Support work life balance with Unplugged Days</li><li>
Flexible WFH Policy</li><li>
Mental &amp; Physical Wellness programs</li><li>
Phone and Internet Reimbursement program</li><li>
Access to Continued Career Development</li><li>
Comprehensive Benefits and Competitive Packages</li><li>
Paid Volunteer Time</li><li>
Employee Resource Groups</li></ul>
EEO/VEVRAA
#LI-Remote
#LI-ND3</div>

Strategic Customer Success Manager

<div>
 
 Business Area:
 
 
 
 Professional Services
 
 
 
 Seniority Level:
 
 
 
 Mid-Senior level
 
 
 
 Job Description:
 
 
 
 At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world&rsquo;s largest enterprises.
 
 
 Strategic Customer Success Manager&rsquo;s (CSM&rsquo;s) are charged with driving Success Plans through operating as a trusted advisor and customer advocate to drive successful outcomes for our highest profile customers. You will act as a direct liaison between Cloudera and the customer on their Cloudera journey, ensuring that all facets of the customer product adoption journey take place, planning, preparing and driving the execution of the plan in accordance with the customer agreed timeline. You will pull the customer above the line to enable them to fulfill success initiatives within their business.
 
 
 Acting as the customer&rsquo;s trusted Cloudera advisor and advocate, CSMs manage a system of checks and balances between the company and the customer, understanding our customer&rsquo;s needs, aligning the appropriate Cloudera resources (Engineering, Product Management, Support or Services). This will include assisting with critical escalation management to ensure their Cloudera interactions, business objectives and product adoption is a success.
 
 
 You are comfortable working across business, technical, and senior management in a customer facing role, and you are confident and articulate in communication with stakeholders. A key aspect to success in the role is persistence: forming a relationship of trust with the customer, anticipating issues, acting with agility and flexibility in the face of any situation that may arise.
 
 
 
 
 As a Customer Success Manager you will:
 
 
 
 
 <ul>
 <li>
 Exemplify strong customer facing skills and stakeholder management
 </li>
 <li>
 Take ownership for the customer&rsquo;s product adoption of Cloudera products and Success Plan
 </li>
 <li>
 Have experience operating on-site with large enterprise customers
 </li>
 <li>
 Liaise and facilitate with key internal and external stakeholders
 </li>
 <li>
 Have clear and concise communication skills
 </li>
 <li>
 Take an Ownership mentality over your customers and work
 </li>
 <li>
 Be comfortable with program, project management
 </li>
 <li>
 Demonstrate best practices and ability in managing stakeholder escalations to mutually agreeable outcomes
 </li>
 <li>
 Develop &amp; leverage reports, dashboards, and data to summarise customer engagements and statuses, both to internal audiences as well as back to your customers.
 </li>
 <li>
 Analyse customer activity and data across the Cloudera organisation, including from Sales, Support, Professional Services, &amp; Training to identify trends, gaps, or issues from and communicating/actioning those to stakeholders (internal and external).
 
 
 
 </li>
 </ul>
 
 
 We&rsquo;re excited about you if you have:
 
 
 
 
 <ul>
 <li>
 Fluent English and Arabic Language Skills, other languages a plus
 </li>
 <li>
 Experience with large scale data platforms
 </li>
 <li>
 Experience with software implementation and upgrade management
 </li>
 <li>
 Strong technology background either in a technical or business capacity
 </li>
 <li>
 Familiarity with project lifecycle management and the complexities around project delivery.
 </li>
 <li>
 Understanding of data management concepts
 </li>
 <li>
 Understanding of ITIL concepts
 </li>
 <li>
 Experience with an RDBMS (Oracle, MySQL, Teradata, etc)
 </li>
 <li>
 Understanding of networking concepts
 </li>
 <li>
 Industry vertical experience including FSI, Telecommunications, Manufacturing or Government a plus
 </li>
 <li>
 5 or more years relevant experience.
 </li>
 <li>
 Degree level of education with high attainment or equivalent experience in a related field.
 
 
 
 </li>
 </ul>
 
 What you can expect from us:
 
 
 
 <ul>
 <li>
 Generous PTO Policy
 </li>
 <li>
 Support work life balance with Unplugged Days
 </li>
 <li>
 Flexible WFH Policy
 </li>
 <li>
 Mental &amp; Physical Wellness programs
 </li>
 <li>
 Phone and Internet Reimbursement program
 </li>
 <li>
 Access to Continued Career Development
 </li>
 <li>
 Comprehensive Benefits and Competitive Packages
 </li>
 <li>
 Paid Volunteer Time
 </li>
 <li>
 Employee Resource Groups
 
 
 
 </li>
 </ul>
 EEO/VEVRAA
 
 
</div>

Jawhar Al Rabea Trading Company

The CompanyJawhar Al Rabea is one of the leading marketing and distribution companies in the Kingdom of Saudi Arabia, catering to the retail, food service, and wholesale industries. We take pride in being a major supplier to the food and feed market.An expansion program have created an exciting opportunity to join a dynamic team dedicated to furthering growth plans for the group.About the RoleWe are looking for a customer-focused and commercially aware Strategic Account Partner to support the growth and retention of our existing customer base across multiple regions.This role is designed for professionals who understand that strong customer relationships are the backbone of a successful distribution business. You will work closely with the Sales Team to ensure customers remain engaged, satisfied, and consistently growing their business with us.Rather than traditional customer service, this position plays a direct role in protecting revenue, increasing basket size, and strengthening our reputation within the HoReCa community.If you enjoy building relationships, solving problems, and creating positive customer experiences &mdash; this role offers an excellent foundation for a long-term career in sales and key account management.Requirements<ul><li>&middot; Fluency in English</li><li>&middot; 1&ndash;3 years of experience in customer facing roles or sales coordinatio, preferably in foodservice, FMCG, or a trading company</li><li>&middot; Strong communication and relationship-building skills</li><li>&middot; Comfortable working in a fast paced business and assisting in off duty hours</li><li>&middot; Self-motivated with a results-oriented mindset</li><li>&middot; Valid driver&rsquo;s license</li></ul>Key Responsibilities<ul><li>&middot; Customer Relationship Management</li><li>&middot; Build strong relationships with the Chefs, Purchasers and business owners</li><li>&middot; Conduct Follow up to understand customer needs and expectations</li><li>&middot; Support Revenue Growth</li><li>&middot; Promote products, new arrivals and alternatives</li><li>&middot; Encourage consistent ordering behaviour</li><li>&middot; Retain customer and reinforce long tem partnerships</li><li>&middot; Cordinate with the sales team in managing existing accounts</li><li>&middot; Cordinate with the opertaions, finance to ensure seamless service</li></ul>Key Skills and Attributes<ul><li>&middot; Customer-focused approach, aiming to preserve long-term business relationships.</li><li>&middot; High energy and strong personal drive</li><li>&middot; Highly organized with strong follow through</li><li>&middot; Proactive problem solver</li><li>&middot; Team Oriented with a collaborative approach</li><li>&middot; Positive attitude and eagerness to learn</li></ul>What We Offer<ul><li>&middot; Fixed salary plus performance-based commission</li><li>&middot; Clear career progression into Sales and/or Managerial roles</li><li>&middot; Hands-on training and exposure into customer service</li><li>&middot; A performance-focused culture where results are recognized</li></ul>Join us and build a rewarding career at the frontline of the foodservice industry.Job Types: Full-time, PermanentPay: ﷼1,500.00 - ﷼2,500.00 per monthWork Location: In person

Customer Relationship Executive

Arla Foods

<div>
 
 
 Key responsibilities
 
 
 
 &bull; Manages a group of customers to achieve designated sales target levels.
 
 <ul>
 <li>
 Ensure and track media plan activities grid executed along with tracking media campaigns results.
 </li>
 <li>
 Ensure track ecommerce fly wheel fundamentals
 </li>
 <li>
 Regular audits hero images along with perfect products names
 </li>
 </ul>
 
 &bull; Develops profitable business with new/existing customers (with support from more experienced colleagues).
 
 
 &bull; Possesses analytical ownership and provides analysis/insights to support (Senior) Key Account Manager with customer plans.
 
 
 &bull; Applies detailed category/product knowledge as well as thorough knowledge of client business.
 
 
 &bull; Assists (Senior) Key Account Manager in customer management responsibilities.
 
 
 &bull; Handles routine customer enquiries as directed by (Senior) Key Account Manager.
 
 
 &bull; Responsible for the direct sales process, aiming at meeting and/or exceeding sales targets.
 
 
 &bull; In charge of sales expansion, introducing new products/services to clients and organizing visits to current and potential clients.
 
 
 &bull; Submits short and long-range sales plans and prepares sales strategies using available marketing programmes to reach designated targets.
 
 
 &bull; Informs the clients about new products and services as they are introduced.
 
 
 &bull; Ensure policies, standards and procedures are followed.
 
 
 &bull; Responsible for retaining long-term customer relationships with established clients.
 
 
 &bull; Ensures that clients receive high-quality customer service.
 
 
 &bull; Informs clients about new products and services as they are introduced.
 
 
 &bull; In close corporation with own manager achieve sales targets and outcomes within the budget.
 
 
 &bull; Prepares data analysis and reports to evaluate previous initiatives and provide insights on future initiatives to be included within customer plan.
 
 
 
 
 
 
 Educational background/experience
 
 
 
 &bull; Advanced/well developed skills and knowledge within a specific discipline acquired either through significant years of experience (10-15 years + special training) or
 
 
 combination of formal education and 5-6 years of relevant work experience
 
 
 &bull; University Degree
 
</div>

Assitant manager - ecommerce key account

<div></div><div>Key Account Manager
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Who lands Legendary deals? You do. DGF SA has an opening for a Key Account Manager in Riyadh, Kingdom of Saudi Arabia.
Join us in connecting people and improving lives!
In this Key Account Manager
Key Responsibilities:
<ul><li>Manage relationships with a defined number of global and multinational customers and prospects within specific sectors (serving as the primary contact and coordinating with internal stakeholders).</li>
<li>Ensure all Key Account activities are aligned with the global/regional sector strategy.</li>
<li>Deliver regional and/or country customer budget targets through a healthy sales pipeline, strong contractual performance, and proactive planning.</li>
<li>Participate in regional customer initiatives and support implementation of global business plans.</li>
<li>Collect and prepare relevant customer information for RFI/RFP/RFQ processes and ensure proper implementation and handover (e.g., Standard Operating Procedures).</li>
<li>Provide regular updates to Regional Customer Managers and executive sponsors, ensuring visibility on business-critical topics.</li>
<li>Execute the global/regional sector strategy at the country level.</li>
<li>Serve as the key point of contact for global customer stakeholders at the local level.</li>
</ul>Knowledge, Skills and Experience:
<ul><li>Solid understanding of the freight forwarding industry, including DGF products and business models; prior experience with multinational customers is required.</li>
<li>Proven ability to identify customer needs, gather insights, and build long-term strategic relationships.</li>
<li>Minimum of 5 years&rsquo; experience in account management and a strong sales background.</li>
<li>Excellent communication and presentation skills.</li>
<li>University degree in a relevant field.</li>
<li>Strong analytical and problem-solving skills.</li><li>
Self-motivated and collaborative team player
#LI-MEA</li></ul></div>

Key Account Manager

Sigenergy

<div>
 
 As Account Manager, you will be responsible for
 
 utility projects
 
 and managing the customer relationships across multiple regions. You will identify and pursue new business opportunities, enhance customer satisfaction, and contribute to the overall sales growth in the region. Your role will involve a mix of strategic account management and proactive business development to expand our market presence.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 1. Customer Relationship Management:
 
 Be responsible for managing and growing customer relationships across multiple regions in
 
 Middle East.
 
 You will identify and pursue new business opportunities, enhance customer satisfaction, and contribute to the overall sales growth in the region. Your role will involve a mix of strategic account management and proactive business development to expand our market presence.
 
 
 
 2. Market Research and Analysis:
 
 Conduct market research and analysis in to understand the latest trends, competitors, and customer demands in the energy storage market.
 
 
 
 3. Sales Strategy and Plan Development:
 
 Develop sales strategies and plans based on market research results, including prospecting, expansion, and follow-up of potential customers. Initiate and maintain contact and communication with potential customers, establish and maintain good customer relationships, understand customer needs, and provide solutions.
 
 
 
 4. Customer Development and Business Performance:
 
 Develop key customers and partners with strategy, develop and maintain the relationship with key customers, produce business performance report and sales target achievement plan on a monthly basis to regional manager;
 
 
 
 5. Key Accounts Management and Solutions:
 
 Responsible for the development and management of Utility key accounts, formulating and executing sales strategies tailored to these clients to ensure long-term business partnerships and growth; by deeply understanding client needs, provide customized solutions to drive sales performance and enhance customer satisfaction.
 
 
 
 6. Signing Process Coordination and Management:
 
 Coordinate internal resources, including technology, marketing, and customer service teams. Participate in sales negotiations and contract signing processes to ensure sales targets are achieved.
 
 
 
 7. Business Progress Report and Plan:
 
 Report market dynamics, sales progress, customer feedback to upper management. Participate in the development of sales plans and budgets.
 
 
 
 
 
 
 Requirements:
 
 
 
 1. Over 3 years of sales experience in the solar PV and energy-related field, with in-depth knowledge of the the market of utility products in the region.
 
 
 2. Excellent sales skills, including customer prospecting, negotiation, and contract signing. Good communication and teamwork skills, with the ability to collaborate closely with internal and external teams to achieve sales targets.
 
 
 3. Market analysis and planning skills, with the ability to develop effective sales strategies and plans based on market conditions.
 
 
 4. Technical knowledge and business understanding of the energy storage, solar PV, and energy industry.
 
 
 5. Fluent in the local Arabic and English, fluent in Chinese (mandarin) is plus.
 
</div>

Sales Manager/Account Manager

Sora Saud Company

SO. by Sora is seeking a highly experienced Female Luxury Boutique Manager to lead our high-end fashion &amp; jewelry boutique in Riyadh.We are looking for a strong leader with a proven track record in managing boutique or retail store operations, delivering exceptional client experiences, and driving sales performance in a luxury environment.Requirements<ul><li>Female candidates only</li><li>Minimum 2 years of experience as a Boutique Manager or Store Manager</li><li>Background in Luxury Retail (Fashion / Jewelry / Beauty)</li><li>Strong KPI management (UPT, ATV, Conversion Rate)</li><li>Proven VIP clienteling and relationship-building skills</li><li>Experience in Visual Merchandising</li><li>Strong leadership and team management skills</li><li>Passion for luxury service and brand excellence</li></ul>Responsibilities<ul><li>Manage daily boutique operations</li><li>Lead and develop the sales team</li><li>Ensure exceptional customer experience</li><li>Drive sales performance and achieve targets</li><li>Maintain boutique standards and visual presentation</li><li>Build and maintain VIP client relationships</li></ul>What We Offer<ul><li>Competitive salary</li><li>Attractive commission structure</li><li>Leadership role with growth opportunity</li><li>Premium luxury work environment</li></ul>Pay: ﷼8,000.00 - ﷼15,000.00 per monthWork Location: In person

Female Luxury Boutique Manager

Explore 1337+ Customer relationship manager in Riyadh this May. Find roles across top companies and apply now to boost your career.

1337 customer relationship manager jobs In Riyadh

Strategic Customer Success Manager

Strategic Customer Success Manager

Customer Relationship Executive

Assitant manager - ecommerce key account

Key Account Manager

Sales Manager/Account Manager

Female Luxury Boutique Manager