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customer service representative - saudi national Jobs in Riyadh

customer service representative - saudi national

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business development advisor

customer service advisor

NewEast Isuzu KSA

Overview Position: Service AdvisorThe Service Advisor is responsible for interfacing with customers, assessing their vehicle service needs, and coordinating the repair process. This role requires strong communication skills, a solid understanding of commercial vehicle maintenance and repair, and the ability to provide high-quality customer service. Key Responsibilities <ul><li>Greet and interact with customers in a professional and courteous manner</li><li>Conduct thorough inspections of customer vehicles to identify service and repair requirements</li><li>Explain findings and recommended services to customers, providing cost estimates</li><li>Coordinate the repair process, communicating with technicians and parts personnel</li><li>Follow up with customers on the status of their vehicle and ensure timely completion of work</li><li>Maintain detailed records of all customer interactions and vehicle service history</li><li>Assist with inventory management and ordering of necessary parts and materials</li><li>Provide feedback and recommendations to improve department efficiency and customer satisfaction</li></ul> Qualifications <ul><li>5-7 years of experience as a Service Advisor in the commercial vehicle industry</li><li>Strong knowledge of commercial vehicle systems, diagnostics, and repair procedures</li><li>Excellent communication and interpersonal skills to effectively interact with customers</li><li>Ability to multitask, prioritize, and manage time effectively</li><li>Proficient in Arabic and English, both verbal and written</li><li>Computer literate with experience using service management software</li><li>Valid driver's license and ability to test drive vehicles as needed</li></ul>Joining our team at NewEast Isuzu KSA means being part of a dynamic and growing company that values its employees and provides opportunities for career advancement. We offer a competitive salary, benefits package, and a supportive work environment.If you are a customer-focused individual with a passion for the automotive industry, we want to hear from you! Apply now to become a part of our team as a Service Advisor.<img src="https://www.jobg8.com/Tracking.aspx?vBomb1%2bz1ok5HybB8KxAQY6x%2fnXw0nqvu" width="0" height="0" />

Service Advisors

Loewe

<div>
 
 
 Being part of LOEWE
 
 gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.
 
 
 As
 
 Client Advisor
 
 , you will ensure that our client service expectations are exceeded in a personable, playful, and engaging way, enabling you to deliver your individual and team goals.
 
 
 
 
 
 
 Your role will be:
 
 
 
 &bull; Achieve individual and store objectives.
 
 
 &bull; Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience.
 
 
 &bull; Engage with all clients and develop long lasting relationships.
 
 
 &bull; Maintain relations with clients through regular communication and connection via email, phone, messages, or personalized notes.
 
 
 &bull; Master and transmit our brand history and heritage.
 
 
 &bull; Highlight our product categories through your product knowledge and storytelling.
 
 
 &bull; Develop and grow your client book, updating client information on the relevant company tools.
 
 
 &bull; Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store.
 
 
 &bull; Actively participate in visual merchandising in accordance with LOEWE&rsquo;s visual standards.
 
 
 &bull; Maintain products in an efficient, clean, secure, and organized manner; front and back of house.
 
 
 &bull; Support with inventory management and ad hoc back of house tasks.
 
 
 &bull; Follow the company&rsquo;s policies and procedures including LOEWE&rsquo;s standards in terms of grooming and behaviour.
 
 
 
 
 
 
 What is important for the role:
 
 
 
 &bull; Proven experience in achieving individual goals and contributing to team results.
 
 
 &bull; Experience within a similar customer centric role.
 
 
 &bull; Deep interest in Fashion, Art, and Culture.
 
 
 &bull; Be naturally inclusive and open minded.
 
 
 &bull; Confident, service orientated, adaptable and empathetic in style and approach.
 
 
 &bull; Effective communication skills with the sensitivities to build and maintain a client portfolio.
 
 
 &bull; Results driven with a commercial mindset without compromising on the Team Player attitude.
 
 
 &bull; Fluent in English and Arabic.
 
 
 
 
 
 
 About LOEWE
 
 
 
 Created in Spain in 1846, LOEWE approaches 180 years as one of the world&rsquo;s major luxury houses. Now under the Creative Direction of Jack McCollough and Lazaro Hernandez, the brand presents itself to the world as a house focused on craft and culture, evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.
 
 
 LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand&rsquo;s belief in the importance of craft in today&rsquo;s culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft and culture around the world.
 
 
 At LOEWE, we value the uniqueness of our clients and our teams, whoever and wherever they are. We are committed to a culture that welcomes all genders, ethnicities, socioeconomic backgrounds, and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included and empowered to contribute their best.
 
</div>

Client Advisor

Chalhoub Group

<div>On behalf of Zimmermann, we are hiring for Client Advisors to join team in Kingdom Mall, Riyadh. 
Zimmermann is one of Australia's leading and most respected fashion designer brands. Zimmermann's ready-to-wear and swim and resort collections are sold through Zimmermann boutiques and high-end retailers both in Australia and internationally. We maintain stand-alone retail stores throughout Australia, Europe, UK, USA and China and a successful online business. 
 
What you&rsquo;ll be doing:
We are searching for candidates who embody the Zimmermann brand, bringing optimism, creativity and sophistication to everything they do. 
 
We are looking for candidates with experience in a luxury retail environment, and who are passionate about creating an elevated and memorable client service experience. We value impeccable attention to detail, strong communication skills and the ability to achieve goals! 
 
As a Client Advisor, your key responsibilities include:<ul>
<li>Providing our clients with a memorable shopping experience</li>
<li>Establishing and developing relationships with Zimmermann clients</li>
<li>Achieving sales targets and upholding Zimmermann brand standards including store presentation and stock and inventory</li>
</ul>
What you&rsquo;ll need to succeed:<ul>
<li>Experience within a client facing role in Luxury Fashion retail</li>
<li>Ability to build strong, genuine relationships with clients.</li>
<li>Excellent organisation skills and high attention to detail</li>
<li>Passion for creating an amazing client experience that exceeds the client's expectations.</li>
<li>Enthusiastic team player</li>
</ul>
What we can offer you:<ul>
<li>Bespoke development plans and access to strong mentors and industry leaders.</li>
<li>Ongoing training and development to grow your career within a luxury fashion brand.</li>
<li>Seasonal uniform provided to all team members.</li>
<li>Generous employee discount and bonus structure.</li>
</ul>
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Client Advisor- Zimmermann, Kingdom Mall, Riyadh

Tabby | تابي

<div>
 
 
 Department:
 
 Customer Support Ops
 
 
 
 Location:
 
 KSA
 
 
 
 Compensation:
 
 ر.س11,000 / month
 
 
 
 
 Description
 
 
 
 We are looking for a Customer Service Trainer &amp; Quality Specialist to join our team in KSA. The ideal candidate will be fluent in Arabic and English and have a strong understanding of customer service principles, best practices, and the cultural nuances of the GCC region.
 
 
 In this role, you will be responsible for monitoring, evaluating, and improving the quality of customer interactions to enhance customer satisfaction and retention. Additionally, you will deliver New Hire Training, ongoing coaching, and on-the-job support to customer service representatives, helping them continuously improve their skills, with a strong focus on communication, service excellence, and cultural competency.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Deliver new hire training and refresher training, make recommendations for changes and enhancements to existing training content to the content team
 </li>
 <li>
 Ensure proper documentation, notification, escalation, tracking and follow up of Nesting log-in , coaching, feedback sessions
 </li>
 <li>
 Analyze and identify root causes of dissatisfaction and recommend solutions to improve customer satisfaction
 </li>
 <li>
 Complete your monthly log-in hours to stay updated on the Product and Process Knowledge
 </li>
 <li>
 Participate in Quality Calibrations sessions
 </li>
 <li>
 Provide recommendations for procedural improvements (NHT student feedback)
 </li>
 <li>
 Monitor and evaluate the effectiveness of training programs, and make necessary adjustments to improve outcomes
 
 
 
 </li>
 </ul>
 
 Skills, Knowledge and Expertise
 
 
 
 <ul>
 <li>
 You have 5+ years of experience in customer service, with a proven track record of success
 </li>
 <li>
 You have 5+ years of experience in designing and delivering training programs (both NHT and OJT/Nesting)
 </li>
 <li>
 You have a bachelor's degree in a related field (e.g. communication, psychology, business)
 </li>
 <li>
 You are Fluent in English and Arabic, with a deep understanding of the cultural nuances of the GCC region
 </li>
 <li>
 You have strong communication and facilitation skills, with the ability to effectively communicate in both English and Arabic (for NHT, OJT/Nesting, Quality Calibrations)
 </li>
 <li>
 You are able to work independently and as part of a team.
 </li>
 <li>
 You have Excellent organizational and time management skills.
 
 
 
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 Experience with designing and facilitating virtual and face to face training.
 </li>
 <li>
 Knowledge of adult learning principles and instructional methodologies in training and development.
 </li>
 <li>
 Experience with learning management systems (LMS or LXP).
 </li>
 <li>
 Certification in customer service training or related soft skills.
 
 
 
 </li>
 </ul>
</div>

Customer Service Trainer - KSA Residence

Cigna Health and Life Insurance Company

Customer Service Representative - Saudi National page is loaded Customer Service Representative - Saudi Nationalremote type: On-sitelocations: Riyadh, Saudi Arabiatime type: Full timeposted on: Posted Todayjob requisition id: About Cigna Healthcare Cigna Healthcare is a global health service company dedicated to helping people improve their health, and vitality. With a heritage of over 200 years, Cigna Healthcare is committed to its promise of being together all the way in providing healthcare, clinical management and wellness programs to employers, individuals, and governments around the world.Cigna Healthcare maintains a global sales capability in 30 countries and jurisdictions, employing over 70,000 people that service more than 190 million customer relationships. About Cigna KSA Breaking ground by becoming the first international health insurer to receive a branch license in Saudi Arabia. Saudi Arabia's Central Bank approved licensing for Cigna Insurance Saudi Arabia to enhance quality and competitiveness, increase diversification, and introduce new perspectives to the Saudi Arabian market. We are honored to have been awarded this license - and will work diligently to improve the health and well-being of every Saudi Arabian citizen we serve. As healthier employees lead to more productive workforces, these efforts are a win-win for all. Our Offer: VIP Healthcare Insurance Plan Professional learning programs to help you grow your career at Cigna Superb office location at Riyadh Front The role: Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, Envoy registration/navigation, policy benefits, issue certificates of insurance, claims status and other related information and provide solutions for customers and clients. Receives requests by mail, telephone, or in person regarding insurance claims/policies. Responds to inquiries from policy holders, clients, brokers and/or others. Performs research to respond to inquiries and interprets policy provisions to determine most effective response. Mails or routes claim forms and supporting documentation to various units for final processing. Independently responds to inquiries, grievances, complaints, or appeals ranging from routine to moderate complexity. You will have excellent interpersonal skills, with an ability to understand and interpret policy provisions. Qualifications: Bachelor's degree or equivalent Minimum 1+ years of customer service experience analyzing and solving customer problems Call center experience Excellent English written and oral communication skills Arabic written and oral skill is a must Exceptional organizational and time-management focus Ability to perform in a high volume, fast paced call center environment Proven ability to work independently as well as a productive member of a team Intermediate proficiency in Microsoft Office Suite; high level capacity to multitask independently and on a computer Extensive understanding in Medical Terminology is a PLUS Experience in healthcare insurance industry is required (financial/banking are welcome to apply) Conditions/Requirements: Work in 24 x 7 rotation shifts. 5 days a week. In split shifts (some hours in the morning and remaining hours in the afternoon or evening) During public holidays About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.<img src="https://www.jobg8.com/Tracking.aspx?AIWcikCyAyxb2prdum9tYOE6dWdkaEh2k" width="0" height="0" />

Customer Service Representative - Saudi National

Department: Customer Support OpsEmployment Type: Full TimeLocation: KSACompensation: ر.س6,000 - ر.س7,500 / monthJoin us in redefining customer experience at Tabby!As a Customer Experience Representative, you'll be at the forefront of delivering seamless, engaging, and solution-driven interactions. This is more than just a support role-it's an opportunity to shape customer satisfaction, test cutting-edge AI tools, and contribute to the future of fintech services. Key Responsibilities <ul><li>Engage with customers via chat and phone, providing prompt and effective solutions.</li><li>Leverage and test AI-driven digital tools, offering valuable feedback to enhance automation and efficiency.</li><li>Champion customer service excellence, ensuring policies and procedures align with company objectives.</li><li>Analyze customer queries, identifying patterns and opportunities for service optimization.</li><li>Collaborate cross-functionally, working with different teams to uphold top-tier customer satisfaction and drive global CSAT leadership.</li></ul> Skills, Qualifications & Requirements <ul><li>Bilingual fluency in English (B2 level) and Arabic (C1 level) (spoken and written).</li><li>Postgraduate degree in math, business, marketing, or finance (preferred).</li><li>Strong analytical and problem-solving skills, with the ability to think critically.</li><li>Exceptional communication and interpersonal skills, with a high level of self-awareness.</li><li>Ability to multitask and thrive in fast-paced environments, meeting deadlines efficiently.</li><li>Team player mindset, with the ability to build and maintain strong relationships across teams.</li><li>Resilience under pressure, with a proactive approach to challenges.</li></ul> Why Join Tabby? <ul><li>Be part of an industry-leading fintech company redefining customer experience.</li><li>Work with AI-powered tools and cutting-edge technologies, helping shape the future of customer support.</li><li>Grow your career in a dynamic, fast-paced environment, where innovation is at the core of everything we do.</li><li>Make an impact by ensuring every customer interaction is memorable, efficient, and solution-focused.</li></ul>If you're ready to set new benchmarks in customer experience, we want you on our team!<img src="https://www.jobg8.com/Tracking.aspx?wQojzMn37u9SrGN17Qj8%2fhvnCMdqpimur" width="0" height="0" />

The Cigna Group

<div>About Cigna Healthcare
Cigna Healthcare is a global health service company dedicated to helping people improve their health, and vitality. With a heritage of over 200 years, Cigna Healthcare is committed to its promise of being together all the way in providing healthcare, clinical management and wellness programs to employers, individuals, and governments around the world.
Cigna Healthcare maintains a global sales capability in 30 countries and jurisdictions, employing over 70,000 people that service more than 190 million customer relationships.
About Cigna KSA
Breaking ground by becoming the first international health insurer to receive a branch license in Saudi Arabia. Saudi Arabia&rsquo;s Central Bank approved licensing for Cigna Insurance Saudi Arabia to enhance quality and competitiveness, increase diversification, and introduce new perspectives to the Saudi Arabian market. We are honored to have been awarded this license &ndash; and will work diligently to improve the health and well-being of every Saudi Arabian citizen we serve. As healthier employees lead to more productive workforces, these efforts are a win-win for all.
Our Offer:
<ul><li>VIP Healthcare Insurance Plan</li><li>
Professional learning programs to help you grow your career at Cigna</li><li>
Superb office location at Riyadh Front</li></ul>
The role:
<ul><li>Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, Envoy registration/navigation, policy benefits, issue certificates of insurance, claims status and other related information and provide solutions for customers and clients.</li><li>
Receives requests by mail, telephone, or in person regarding insurance claims/policies. Responds to inquiries from policy holders, clients, brokers and/or others.</li><li>
Performs research to respond to inquiries and interprets policy provisions to determine most effective response.</li><li>
Mails or routes claim forms and supporting documentation to various units for final processing.</li><li>
Independently responds to inquiries, grievances, complaints, or appeals ranging from routine to moderate complexity.</li><li>
You will have excellent interpersonal skills, with an ability to understand and interpret policy provisions.</li></ul>
Qualifications:
<ul><li>Bachelor&rsquo;s degree or equivalent</li><li>
Minimum 1+ years of customer service experience analyzing and solving customer problems</li><li>
Call center experience</li><li>
Excellent English written and oral communication skills</li><li>
Arabic written and oral skill is a must</li><li>
Exceptional organizational and time-management focus</li><li>
Ability to perform in a high volume, fast paced call center environment</li><li>
Proven ability to work independently as well as a productive member of a team</li><li>
Intermediate proficiency in Microsoft Office Suite; high level capacity to multitask independently and on a computer</li><li>
Extensive understanding in Medical Terminology is a PLUS</li><li>
Experience in healthcare insurance industry is required (financial/banking are welcome to apply)</li></ul> 
Conditions/Requirements:<ul><li>
Work in 24 x 7 rotation shifts.</li><li>
5 days a week.</li><li>
In split shifts (some hours in the morning and remaining hours in the afternoon or evening)</li><li>
During public holidays</li></ul>
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we&rsquo;re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.</div>

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1323 customer service advisor jobs IN Riyadh

Service Advisors

Client Advisor

Client Advisor- Zimmermann, Kingdom Mall, Riyadh

Customer Service Trainer - KSA Residence

Customer Service Representative - Saudi National

Customer Service Representative - Saudi National

Customer Service Representative - Saudi National