sales executive

sales specialist

account manager

sales associate

client advisor

customer service advisor

Tamara

<div>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.
 <br/>
 <br/>
 Tamara is Saudi Arabia&rsquo;s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.
 <br/>
 <br/>
 <strong>
  Your role
  <br/>
  <br/>
 </strong>
 We're seeking a Customer Care Associate for our Customer Experience team. In this role, you will be crucial in providing answers to customers queries through phone calls, website and live chat related to Tamara&rsquo;s services.
 <strong>
  This role will be based in our offices in Riyadh and is onsite
  <br/>
  <br/>
 </strong>
 Drawing on your proficiency in managing interaction with customers on a daily basis, you will be responsible for delivering exceptional customer service through accurate information and tailored solutions that address their needs to create unique experiences only Tamara can provide.
 <br/>
 <br/>
 With a proven track record of leveraging strong communication skills (written &amp; verbal) to effectively solve customer issues and find solutions quickly, even in a fast-paced environment, and ultimately revolutionize the way millions of users shop, pay, and bank.
 <br/>
 <br/>
 You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented&ndash;persevering regardless of circumstances, always finding a way through, no matter the challenges.
 <br/>
 <br/>
 You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success.
 <br/>
 <br/>
 <strong>
  Your Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Answer inbound phone calls, Emails and respond to live chats in an efficient manner.
  </li>
  <li>
   Identify customer questions, concerns, and overall needs.
  </li>
  <li>
   Provide accurate answers and solutions to customer queries.
  </li>
  <li>
   Reviewing customer accounts and transactions while resolving issues.
  </li>
  <li>
   Giving detailed explanations of services.
  </li>
  <li>
   Understanding and striving to meet support metrics while providing excellent customer service, and follow communication &ldquo;scripts&rdquo; when handling different topics.
  </li>
  <li>
   Reviewing customer accounts and transactions while resolving issues.
  </li>
  <li>
   Giving detailed explanations of services.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Your expertise
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   University Graduates.
  </li>
  <li>
   Previous customer service experience is a plus.
  </li>
  <li>
   Native Arabic speaker.
  </li>
  <li>
   Fluency in English Language, B1 profile.
  </li>
  <li>
   Ability to use computers.
  </li>
  <li>
   Ability to use internet applications.
  </li>
  <li>
   Great verbal &amp; written communication skills.
  </li>
  <li>
   Ability to handle customers&rsquo; issues.
  </li>
  <li>
   Ability to solve problems in a short period of time.
  </li>
  <li>
   Flexibility with rotational working hours/days.
   <br/>
   <br/>
  </li>
 </ul>
 All qualified individuals are encouraged to apply.
</div>


Customer Care Advisor (Voice)

Trafalgar Luxury Group

<div>
 <p>
  As a Client Advisor, you will be an integral part of our retail team, providing exceptional customer service and contributing to the overall success of our store. Your main objective will be to assist customers, drive sales, and maintain a positive shopping experience for all patrons.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Offering product information and guidance to the Customers in the stores.
  </li>
  <li>
   Understand customer needs and preferences to effectively recommend products or services that meet their requirements.
  </li>
  <li>
   Demonstrate in-depth knowledge of the products or services offered, including features, benefits, and usage.
  </li>
  <li>
   Build customer Data base and follow-up with the VIP customers.
  </li>
  <li>
   Maintain a clean and organized store environment, including restocking shelves and arranging merchandise displays.
  </li>
  <li>
   Process transactions accurately using the point-of-sale (POS) system, handling cash, credit cards, and other payment methods.
  </li>
  <li>
   Address customer inquiries, concerns, and complaints in a professional and timely manner, seeking assistance from management when necessary.
  </li>
  <li>
   Collaborate with team members to achieve sales targets and contribute to the overall success of the store.
  </li>
  <li>
   Stay updated on current promotions, sales campaigns, and product launches to effectively communicate this information to customers.
  </li>
  <li>
   Participate in ongoing training and development programs to enhance product knowledge and sales skills.
  </li>
  <li>
   Managing after sales service
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications and Requirements
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Excellent communication skills in arabic and English.
  </li>
  <li>
   Previous experience in luxury retail sales (preferably in luxury watches and Jewelry) with a focus on VIP customer handling and customer service.
  </li>
  <li>
   Strong interpersonal skills with a customer-centric mindset.
  </li>
  <li>
   Ability to multitask and perform efficiently in a fast-paced environment.
  </li>
  <li>
   Proficiency in basic math and experience using a point-of-sale (POS) system.
  </li>
  <li>
   Flexibility to work varied schedules, including evenings, weekends, and holidays.
  </li>
  <li>
   Positive attitude, self-motivated, and a team player.
  </li>
  <li>
   High school diploma or equivalent required; additional education or certifications are a plus.
  </li>
 </ul>
 <p>
 </p>
</div>


Client Advisor

GIVENCHY

<div>
 <strong>
  Style Advisor (he/she)
  <br/>
  <br/>
 </strong>
 <em>
  Givenchy, the epitome of audacity in luxury fashion, invites you to join as a
 </em>
 [Style Advisor]
 <em>
  . Immerse yourself in audacious collections and deliver personalized shopping experiences defining Givenchy&rsquo;s legacy.
  <br/>
  <br/>
 </em>
 <strong>
  LOCATION
 </strong>
 [Kingdome Centre - Riyadh ]
 <br/>
 <br/>
 <strong>
  TERMS
 </strong>
 [Permanent]
 <br/>
 <br/>
 <strong>
  STARTER DATE
 </strong>
 [Immediately ]
 <br/>
 <br/>
 <strong>
  Job Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  YOUR MISSION AND ROLE
  <br/>
  <br/>
 </strong>
 As a Sales Associate within our luxury universe, your role is essential in ensuring an exceptional experience for our clients and representing the brand with elegance. Your missions include:
 <br/>
 <br/>
 <strong>
  <u>
   1.Client Engagement
  </u>
 </strong>
 :
 <br/>
 <br/>
 <ul>
  <li>
   Warmly welcome local and international customers entering the store, creating a welcoming and luxurious atmosphere.
  </li>
  <li>
   Be customer-centric! Provide personalized service by understanding each customer's needs, preferences and style.
  </li>
  <li>
   Build and maintain lasting relationships with customers, fostering long-term loyalty through storytelling by providing a rich narrative behind each collection. Track customer preferences and past purchases to provide personalized recommendations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <u>
   2.Showcase of Collections :
   <br/>
   <br/>
  </u>
 </strong>
 <ul>
  <li>
   Present Givenchy&rsquo;s audacious collections with passion, sharing the brand&rsquo;s history and unique design elements.
  </li>
  <li>
   Guide clients through our range of products, highlighting the distinctive elements of each item.
  </li>
  <li>
   Assist in creating captivating displays, ensuring a visually compelling in-store environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <u>
   3.Embrace a results-oriented culture:
   <br/>
   <br/>
  </u>
 </strong>
 <ul>
  <li>
   Actively work to achieve and exceed sales targets set by the management.
  </li>
  <li>
   Identify additional sales opportunities by understanding the specific needs of clients.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <u>
   4.
  </u>
 </strong>
 <strong>
  <u>
   Enhancing the Brand :
   <br/>
   <br/>
  </u>
 </strong>
 <ul>
  <li>
   Embody the brand image by adhering to the specific dressing and behaviour standards of luxury.
  </li>
  <li>
   Contribute to maintaining the upscale atmosphere of the boutique.
  </li>
  <li>
   Stay informed about the latest trends in the luxury and fashion industry.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <u>
   5.Team Collaboration
  </u>
 </strong>
 :
 <br/>
 <br/>
 <ul>
  <li>
   Work closely with the team (including Stock team!) to ensure consistency in customer service and product presentation.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Profile
  <br/>
  <br/>
 </strong>
 YOUR PROFILE -Previous Experience: 2/3 years experience on a similar position, within luxury/fashion retail or a demanding customer-centric environment . -Soft Skills: Strong interpersonal and communication skills, with a keen ability to empathize with customers. -Language Proficiency: [local language/English language] language skills. - Passion: Genuine passion for fashion and a deep understanding of Givenchy&rsquo;s brand identity. -Commitment to Givenchy&rsquo;s brand identity. You want to be an ambassador of an audacious Maison. You are passionate about fashion and the client experience. You thrive in a dynamic environment, finding versatility and autonomy to be stimulating rather than intimidating. You are a team player, but you are also individually driven by a strong entrepreneurial spirit and a resilient attitude. You are a challenger and a perpetual work in progress. You excel in test and learn situations, always striving for improvement and a willingness to do things differently.
 <br/>
 <br/>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  OUR ENGAGEMENT / WHAT WE OFFER
  <br/>
  <br/>
 </strong>
 We believe in our talents and are committed to supporting and developing them throughout their careers. When you join Givenchy, you become a part of a luxury house that is a member of the LVMH Group, which comprises 75 luxury houses and boasts a robust HR culture:
 <br/>
 <br/>
 <ul>
  <li>
   We support your career development within the House and career growth within the LVMH Group.
  </li>
  <li>
   We ensure the enhancement of each individual's skills and facilitate regular professional development discussions.
  </li>
  <li>
   We provide health insurance, access to LVMH private sales, and other benefits.
  </li>
  <li>
   We develop Corporate Social Responsibility reinforce the positive environmental and social impact.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  GIVENCHY
 </strong>
 is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.
</div>


Style Advisor

Submer

<div><p><b>Location: </b>Riyadh or Eastern Province, Saudi Arabia (Hybrid)</p><p><b>
Start:</b> ASAP</p><p><b>
Language:</b> Arabic &amp; English<br>
<br>
<br>
</p><p><b>About Submer</b></p><p>
At Submer, we are redefining how data centers are built, integrated, and operated, with sustainability, efficiency, and innovation at the core. Our technology is designed to reduce environmental impact while improving performance and efficiency. We are a purpose-driven company with a passion for innovation and a growing global presence.</p><p><b><br>
What impact you will have</b></p><p>
You will play a pivotal role as a <b>trusted advisor</b> for facility and infrastructure design, ensuring Submer&rsquo;s solutions integrate seamlessly with <b>MEP systems and next-generation data centers</b>. By driving consulting, design, and training engagements, you will influence <b>strategic and transformational AI data center projects</b> in Saudi Arabia and across MEA, collaborating with global Submer teams and partners to deliver sustainable infrastructure in line with Vision 2030.</p><p></p><p><b><br>
What you&rsquo;ll do</b></p><ul>
<li>
Lead the <b>MEP design and integration</b> of immersion cooling and DC infrastructure.</li>
<li>Act as a <b>thought leader and advisor</b> in sustainable data center design, working with EPCs, subcontractors, and partners.</li>
<li>Collaborate with IT/DC architects to deliver <b>end-to-end technical solutions</b>.</li>
<li>Develop <b>technical drawings, feasibility studies, BoQs, and proposals</b> for design &amp; build projects.</li>
<li>Deliver <b>training, mentoring, and workshops</b> for customers, resellers, and ecosystem alliances.</li>
<li>Support and influence <b>strategic and transformational AI/HPC data center projects</b> in Saudi Arabia and across MEA.</li>
<li>Partner with <b>Submer Design &amp; Build and global product teams</b> to deliver customer-centric solutions.</li>
<li>Act as the <b>voice of the customer</b>, feeding insights into Submer&rsquo;s product and service roadmap.</li>
<li>Work with ecosystem alliances, including <b>NVIDIA, Intel, Dell, HP, Supermicro, AMD, and local integrators,</b> to drive integrated, sustainable facility solutions.</li>
<li>Be willing to <b>travel extensively across MEA</b> and work flexibly in hybrid/remote environments.</li></ul><p></p><p><b><br>
What you&rsquo;ll need</b></p><ul>
<li>
Bachelor&rsquo;s degree in Mechanical, Electrical, or related engineering field.</li>
<li><b>10+ years&rsquo; experience</b> in MEP design &amp; presales for data centers or critical facilities.</li>
<li>Strong expertise in <b>HVAC, cooling, electrical distribution, and power systems</b> for MW-scale data centers.</li>
<li>Experience with <b>chillers, pumps, UPS, PDUs, and BMS/DCIM integration</b>.</li>
<li>Hands-on experience developing <b>customer-facing proposals and consulting deliverables</b>.</li>
<li>Data center certifications (CDCP, CDCS, or equivalent) preferred.</li>
<li>Familiarity with IT/DC concepts to effectively collaborate with IT-focused architects.</li></ul><p></p><p><b><br>
What we offer</b></p><ul>
<li>
Competitive compensation package reflecting your expertise and experience.</li>
<li>A great work environment characterized by <b>friendliness, international diversity, and hybrid flexibility</b>.</li>
<li>The opportunity to be part of a <b>fast-growing company with a mission to positively impact the world</b>, offering strong career growth and leadership opportunities.</li>
</ul><p></p><p><b>
Our Inclusive Responsibility</b></p><p><br>
Submer is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.</p></div>

Solutions Engineer - MEP Systems

Burberry

<div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Client Advisor
</b></h1></div></div></div></div><div><div><div><div>Department: RETAIL OFFLINE
</div></div></div></div><div><div><div><div>City: Riyadh
</div></div></div></div><div><div><div><div>Location: SA
</div></div></div></div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>INTRODUCTION</b></h2>
</div><div><p>
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.</p>
<p>We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.</p>
</div></div><div><div><h2 class="jobSectionHeader"><b>
JOB PURPOSE</b></h2>
</div><div><p>
The Client Advisor builds relationships with Burberry&rsquo;s new and existing clients, delivering a personalised and elevated experience with commercial success.</p>
<p>Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.</p>
<p>As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.<br>
</p></div></div><div><div><h2 class="jobSectionHeader"><b>RESPONSIBILITIES</b></h2>
</div><div><p>
SERVICE AND SALES</p>
<ul>
<li>Meet and exceed individual and store sales and other commercial KPIs</li>
<li>Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction</li>
<li>Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling</li>
<li>Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.</li>
<li>Be efficient in following-up and delivering after-sales services to our clients</li>
<li>Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required</li>
<li>Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines</li>
<li>Foster team work and a positive work climate</li></ul><br>
<p></p>
<p>
CLIENT ENGAGEMENT</p>
<ul>
<li>Build meaningful relationships with Clients</li>
<li>Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.</li>
<li>Capture new luxury clients to grow the individual and store client book with a commercial objective mindset</li>
<li>Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>PERSONAL PROFILE</b></h2>
</div><div><ul><li>A proven track record in delivering sales and exceeding targets</li>
<li>Previous experience in Clientelling</li>
<li>A strong interest in fashion, art and culture</li>
<li>Strong product knowledge and good understanding of store retail operations</li>
<li>Understanding of competitor products</li>
<li>Experience in working as part of a team</li>
<li>Fluent in local language; English proficiency is desirable</li>
<li>Other language knowledge is desirable</li>
<li>Demonstrates Confidence, Curiosity, Conviction, and Care</li>
<li>Enjoys being part of a team</li>
<li>Energetic, Pro-active and self-motivated</li>
<li>Detail-oriented and creative with a passion for selling</li>
<li>Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels</li>
<li>Results driven and commercial mindset</li>
<li>Flexible, collaborative and adaptable approach to work</li>
</ul></div></div><div><div>
</div><div><p>Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.</p></div></div></div><br>
<p></p>
</div></div></div></div></div><div></div><p><br>
<b>Job Segment: </b>Retail Sales, Retail</p></div>

<div><p><b>What we offer</b></p><p>
We help the world run better.</p><p>
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply Now!</p><div></div><p><b><br>
The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.</b></p><p></p><p><b><br>
Who You&rsquo;ll become</b></p><p>
A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As a part of the sales team, a Solution Advisor is the &ldquo;subject matter expert&rdquo; responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and delivers software demonstrations that help the customer understand SAP&rsquo;s unique value proposition. In addition to deal support, the Solution Advisor participates in marketing events to generate demand, leads Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts.</p><p><br>
</p><p><b>What You&rsquo;ll Do</b></p><p>
As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to:
</p><ul><li>Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.</li><li>
Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.</li><li>
Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.</li></ul><p><br>
</p><p>The program will enrich your knowledge of SAP and give you the professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to request for proposals.</p><p><br>
</p><p><b>Solution areas focus:</b></p><p></p><p><br>
SAP Finance &amp; Spend Management (F&amp;S) &ndash; Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency.</p><ul><li>
S/4HANA Finance</li><li>
Finance &amp; Quote to Cash(Q2C)</li><li>
Procurement</li></ul><p>
SAP SuccessFactors (Human Capital Management - HCM) - Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management.</p><p></p><p><b><br>
What You Bring</b></p><ul><li>
2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/ solutions, and customer-facing skills.
</li><li>Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency through hands-on experience with relevant technologies and industry-standard tools.</li><li>
A cooperative and productive approach to working relationships, internally and externally.</li><li>
A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.</li><li>
An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
</li><li>A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.</li><li>
Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
</li><li>Proficiency in English to engage with our global network.</li></ul><p></p><p><b><br>
About SAP Academy for Customer Success
</b></p><p>The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.</p><p>
The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.</p><p>
Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions &mdash; all while learning in a dynamic environment and earning competitive pay and benefits.</p><p>
#SAPAcademyforCustomerSuccess
</p><p>#SAPCSCareers</p><p>
SAP&rsquo;s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.</p><p>
We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.</p><p>
During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program</p><p></p><p><b><br>
Due to local legal mandates only GCC nationals will be considered at this time.</b></p><p><b>
We are SAP</b></p><p>
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs together.</p><p></p><p><b><br>
 Our inclusion promise</b></p><p>
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone&mdash;regardless of background&mdash;feels included and can perform at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company. We invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.</p><p>
SAP is proud to be an equal-opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.</p><p></p><p><b><br>
EOE AA M/F/Vet/Disability:</b></p><p>
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.</p><p>
Successful candidates might be required to undergo a background verification with an external vendor.</p><p><b>
#SAPNextGen</b></p></div><div></div>

Solution Advisor Associate - SAP Academy for Customer Success - KSA (Hybrid) GCC Nationals

Bulgari

<div></div><div><div><div><p>Position</p>
<p></p><p>Since 1884, our creations inspired by Rome Heritage reflect extraordinary colored gemstones combinations, as well innovation and magnificence.</p>
<p>
In order to complete our team driven by excellence and the commitment, of creating a working environment achieving full customer satisfaction, Bulgari Middle East is looking for its next generation of retail professionals to join our magnificent maison:</p><br>
<p></p>
<p><b>
CLIENT ADVISOR AND SALES SUPPORT, RIYADH</b></p>
<p><b>
[FOR SAUDI ARABIAN NATIONALS ONLY]</b></p><br>
<p></p>
<p><b>
Your Mission</b></p>
<p>
To provide an inspirational, elevated luxurious shopping experience in order to make client dreams come true and maximize every sales opportunity. Support peers and colleagues in the efficient running of the boutique. Demonstrate excellent product knowledge and drive carefully curated KPIs to new heights.</p><br>
<p></p>
<p><b>
Accountabilities</b></p>
<ul>
<li>Welcome all clients/prospects entering the store for whatever reason (browsing, purchase, after-sales, complaints) providing an extraordinary experience and service.</li>
</ul><ul><li>Listen and understand clients&rsquo; needs, providing customized advice and introducing them to the discovery of the Brand.</li>
</ul><ul><li>Establish and develop relationship with existing clients and engage new customers to the brand.</li>
</ul><ul><li>Manage the sales process as per delivery standards (from Welcome to Packaging) ensuring the right application of selling techniques to deliver a unique shopping experience.</li>
</ul><ul><li>Contribute to the store and service KPIs achievement.</li>
</ul><ul><li>Register clients&rsquo; data in the dedicated system for future contact, personalized CRM actions and client development purposes.</li>
</ul><ul><li>Perform all CRM one to one activities.</li>
</ul><ul><li>Apply all sales related procedures and guidelines.</li>
</ul><ul><li>Ensure that all front area of the shop are clean and products are displayed as per VM guidelines.</li>
</ul><ul><li>Perform all After Sales service front office activities directly related to final customers (taking in charge items to repair brought back by customers, performing a brief interview and entering data in SAP), acting as proactive point of reference (for estimate approval, lead-time update, return and invoicing of the repaired product. etc.) and assuring that the customer satisfaction is constantly pursued and restored.</li>
<li>Perform on-line training modules and participate to defined training sessions in order to develop your knowledge on different topics.</li>
</ul><p></p>
<p>Profile</p>
<p></p><p><b>PROFILE</b></p>
<p>
The ideal candidate should be a committed and organized team player, be conscientious and driven with at least 3/4 years sales experience within Bulgari or a similar role within luxury/fashion brand. Marketing and Customer Relationship Management techniques experience is also ideal. Proficiency in English written, and verbal is essential</p><br>
<p></p>
<p><b>
ADDITIONAL INFORMATION</b></p>
<p>
To succeed within this role you should hold strong customer service and negotiation skills, work with integrity and respect to ensure operational effectiveness. Strong Business awareness and the ability to network for prospective clients outside of the store in order to enhance and build your client base is essential.</p>
<p>
Knowledge of Bulgari products, Selling skills Store procedures is an advantage.</p><p></p>
</div><div><div><div>JOB NUMBER<b>
</b></div><div><h3 class="jobSectionHeader"><b>BULG09615
</b></h3></div><div>COUNTRY / REGION<b>
</b></div><div><h3 class="jobSectionHeader"><b>Saudi Arabia
</b></h3></div><div>CITY<b>
</b></div><div><h3 class="jobSectionHeader"><b>RIYADH
</b></h3></div><div>CONTRACT TYPE<b>
</b></div><div><h3 class="jobSectionHeader"><b>Permanent</b></h3></div></div></div></div></div><div></div>

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CLIENT ADVISOR & SALES SUPPORT