account executive

account manager

sales associate

sales specialist

account director

customer service advisor

British Council

<div><p>As a valued employee of the British Council, you already help us deliver our mission to support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For over 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.
</p><p>You are part of our organisation in over 200 countries and territories and where we are on the ground in more than 100 countries.
</p><p><b>We connect. We inspire.<br>
</b></p><p></p><p>The British Council in <b>Riyadh </b>is seeking two <b>Customer Services Advisors </b>to provide an outstanding customer experience, handling enquiries about our English language and Examination services while meeting sales targets and supporting both the Teaching Centre and Exams teams. You will act as our ambassador, delivering professional, friendly service across multiple channels and managing customer data with accuracy. This role requires building rapport with prospective customers, maximising sales conversion, and maintaining high standards in all customer interactions. You will also support administrative processes, including registrations, payments, and satisfaction surveys, and work closely with colleagues to ensure seamless service delivery.<br>
</p><p></p><p>Applicants must have excellent English (B2 level or above), Arabic (C1), a Higher Diploma or equivalent, proven customer service and sales experience, strong communication, negotiation, and IT skills, and a target-driven, resilient approach. CRM experience and relevant qualifications are desirable.<br>
</p><p></p><p>Further Information<br>
</p><p></p><ul><li>Role: Customer Services Advisor(47683) and (47684)
</li><li>Number of positions: 2
</li><li>Location: Riyadh, KSA
</li><li>Pay Band: 4 H
</li><li>Contract type : 1 year Fixed term Contract
</li><li>Closing date: 10th Feb 2026 (23:59 Gulf Standard Time)
</li><li>Monthly Basic Salary: 4820 SAR, Housing Allowance -1400 SAR and Transport allowance &ndash; 700 SAR
</li><li>Other: The role is open to candidates who have legal right to work and are located/based in KSA.<br>
</li></ul><p></p><ul><li>Please note that all applications should be submitted only in English.
</li><li>It is advisable to apply in advance to avoid any technical issues at the last moment.
</li><li>The The Customer Service and Sales team operates six days a week with Saturdays and weekday evenings usually times of peak demand. Working schedules are subject to variations to account for activity patterns and will involve unsocial working hours (including late finishes and Saturday shifts)</li></ul><br>
<p></p><p>A connected and trusted UK in a more connected and trusted world.
</p><p><b>Equality, Diversity and Inclusion Statement
</b></p><p>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.<br>
</p><p></p><p><b>Safeguarding Statement
</b></p><p>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council&rsquo;s Safeguarding policies for Adults and Children.
</p><p>If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org</p></div>

Customer Services Advisor

Chalhoub Group

<div>
 On behalf of
 <strong>
  Zimmermann
 </strong>
 , we are hiring for
 <strong>
  C
 </strong>
 <strong>
  lient Advisors
 </strong>
 to join team in Kingdom Mall, Riyadh.
 <br/>
 <br/>
 Zimmermann is one of Australia's leading and most respected fashion designer brands. Zimmermann's ready-to-wear and swim and resort collections are sold through Zimmermann boutiques and high-end retailers both in Australia and internationally. We maintain stand-alone retail stores throughout Australia, Europe, UK, USA and China and a successful online business.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Be Doing
  <br/>
  <br/>
 </strong>
 We are searching for candidates who embody the Zimmermann brand, bringing optimism, creativity and sophistication to everything they do.
 <br/>
 <br/>
 We are looking for candidates with experience in a luxury retail environment, and who are passionate about creating an elevated and memorable client service experience. We value impeccable attention to detail, strong communication skills and the ability to achieve goals!
 <br/>
 <br/>
 <strong>
  As a Client Advisor, Your Key Responsibilities Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Providing our clients with a memorable shopping experience
  </li>
  <li>
   Establishing and developing relationships with Zimmermann clients
  </li>
  <li>
   Achieving sales targets and upholding Zimmermann brand standards including store presentation and stock and inventory
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You&rsquo;ll Need To Succeed
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience within a client facing role in Luxury Fashion retail
  </li>
  <li>
   Ability to build strong, genuine relationships with clients.
  </li>
  <li>
   Excellent organisation skills and high attention to detail
  </li>
  <li>
   Passion for creating an amazing client experience that exceeds the client's expectations.
  </li>
  <li>
   Enthusiastic team player
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Can Offer You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bespoke development plans and access to strong mentors and industry leaders.
  </li>
  <li>
   Ongoing training and development to grow your career within a luxury fashion brand.
  </li>
  <li>
   Seasonal uniform provided to all team members.
  </li>
  <li>
   Generous employee discount and bonus structure.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We Invite All Applicants to Apply
  <br/>
  <br/>
 </strong>
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 <br/>
 <br/>
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>


Client Advisor- Zimmermann, Kingdom Mall, Riyadh

Fendi

<div>
 <p>
  As a FENDI Ambassador in our Store you will be responsible to provide an elevate and luxurious customer journey to each client through Brand DNA Discovery, building loyalty and recruit new clients to achieve and exceed individual and store sales goals.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Main Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Lead individual sales and achieve performance targets and KPIs
  </li>
  <li>
   Engage in upselling, cross selling and multiple selling for all product categories
  </li>
  <li>
   Grant an outstanding service to the clients in compliance with the company guidelines
  </li>
  <li>
   Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools
  </li>
  <li>
   Manage customer service quality, to meet customer expectations by offering professionalism and human touch
  </li>
  <li>
   Correctly operate the retail IT system for stock transfers, payments, stock inquiries and customer database input
  </li>
  <li>
   Support the store operations activities.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Profile
  </strong>
 </p>
 <ul>
  <li>
   2+ years&rsquo; experience in Fashion/Luxury sales
  </li>
  <li>
   Bachelor&rsquo;s Degree or equivalent is preferred
  </li>
  <li>
   Passion for retail and fashion trends
  </li>
  <li>
   Excellent communication skills, self-reliant, friendly and patient
  </li>
  <li>
   Organization, professionalism, self-confidence
  </li>
  <li>
   Fluent English, additional languages will be a plus.
  </li>
 </ul>
</div>


Client Advisor-Part Timer

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Position
</b></h3><p></p><p>As a FENDI Ambassador in our Store you will be responsible to provide an elevate and luxurious customer journey to each client through Brand DNA Discovery, building loyalty and recruit new clients to achieve and exceed individual and store sales goals.
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Job responsibilities
 </b></h3><p></p><p><b>Main Responsibilities
</b></p><ul><li>Lead individual sales and achieve performance targets and KPIs
</li><li>Engage in upselling, cross selling and multiple selling for all product categories
</li><li>Grant an outstanding service to the clients in compliance with the company guidelines
</li><li>Strengthen customer relations, and nurture loyal FENDI customer base also implementing appropriate CRM tools
</li><li>Manage customer service quality, to meet customer expectations by offering professionalism and human touch
</li><li>Correctly operate the retail IT system for stock transfers, payments, stock inquiries and customer database input
</li><li>Support the store operations activities.
</li></ul></div><p></p><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><p><b>Profile
</b></p><ul><li>2+ years&rsquo; experience in Fashion/Luxury sales
</li><li>Bachelor&rsquo;s Degree or equivalent is preferred
</li><li>Passion for retail and fashion trends
</li><li>Excellent communication skills, self-reliant, friendly and patient
</li><li>Organization, professionalism, self-confidence
</li><li>Fluent English, additional languages will be a plus.
</li></ul></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>FENDI
</i></b><br>
<b>MAISON
</b><br>
</h2><div>The Fendi Maison was established by Adele and Edoardo Fendi in Rome in 1925. The opening of the first Fendi boutique &ndash; a handbag shop and fur workshop followed. Soon winning international acclaim, Fendi emerged as a brand renowned for its elegance, craftsmanship, innovation and style.
<br>
Called by the legendary five Fendi sisters, the collaboration with the late Karl Lagerfeld began back in 1965 and lasted 54 years. In 1992, Silvia Venturini Fendi seconded him in the Artistic Direction; in 1994, she is given the direction of Accessories and later of Menswear.
<br>
In 2000, the LVMH group acquires Fendi becoming in 2001 its majority shareholder. Appointed in 2020, Kim Jones held the role of Artistic Director of Couture and Womenswear until 2024. Since 2020, Delfina Delettrez Fendi, fourth generation of the Fendi family, is Artistic Director of Jewellery. Today Fendi is synonymous with quality, tradition, experimentation and creativity.</div></div></div></div></div></div></div><p></p>

Tabby | تابي

<div>
 <strong>
  Department:
 </strong>
 Customer Support Ops
 <br/>
 <br/>
 <strong>
  Employment Type:
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 KSA
 <br/>
 <br/>
 <strong>
  Compensation:
 </strong>
 ر.س6,000 - ر.س7,500 / month
 <br/>
 <br/>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Join us in redefining customer experience at Tabby!
 <br/>
 <br/>
 As a Customer Experience Representative, you&rsquo;ll be at the forefront of delivering seamless, engaging, and solution-driven interactions. This is more than just a support role&mdash;it&rsquo;s an opportunity to shape customer satisfaction, test cutting-edge AI tools, and contribute to the future of fintech services.
 <br/>
 <br/>
 Key Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Engage with customers via chat and phone, providing prompt and effective solutions.
  </li>
  <li>
   Leverage and test AI-driven digital tools, offering valuable feedback to enhance automation and efficiency.
  </li>
  <li>
   Champion customer service excellence, ensuring policies and procedures align with company objectives.
  </li>
  <li>
   Analyze customer queries, identifying patterns and opportunities for service optimization.
  </li>
  <li>
   Collaborate cross-functionally, working with different teams to uphold top-tier customer satisfaction and drive global CSAT leadership.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills, Qualifications &amp; Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bilingual fluency in English (B2 level) and Arabic (C1 level) (spoken and written).
  </li>
  <li>
   Postgraduate degree in math, business, marketing, or finance (preferred).
  </li>
  <li>
   Strong analytical and problem-solving skills, with the ability to think critically.
  </li>
  <li>
   Exceptional communication and interpersonal skills, with a high level of self-awareness.
  </li>
  <li>
   Ability to multitask and thrive in fast-paced environments, meeting deadlines efficiently.
  </li>
  <li>
   Team player mindset, with the ability to build and maintain strong relationships across teams.
  </li>
  <li>
   Resilience under pressure, with a proactive approach to challenges.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Why Join Tabby?
 <br/>
 <br/>
 <ul>
  <li>
   Be part of an industry-leading fintech company redefining customer experience.
  </li>
  <li>
   Work with AI-powered tools and cutting-edge technologies, helping shape the future of customer support.
  </li>
  <li>
   Grow your career in a dynamic, fast-paced environment, where innovation is at the core of everything we do.
  </li>
  <li>
   Make an impact by ensuring every customer interaction is memorable, efficient, and solution-focused.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  If you're ready to set new benchmarks in customer experience, we want you on our team!
 </strong>
</div>


Customer Service Representative - Saudi National

<div><p><b>INSPIRE | EXHILARATE | DELIGHT</b></p><p>
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p><p>
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p><p>
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.</p><p>
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p><p><b><br>
What you'll be doing</b>
 </p><ul><li><p>Respond to customer inquiries via calls, emails, WhatsApp, and live chat in line with service level agreements.</p></li><li><p>
Manage customer inquiries related to orders, returns, refunds, exchanges, delivery updates, and product info.</p></li><li><p>
Ensure accurate case documentation in Salesforce Service Cloud and update all relevant fields.</p></li><li><p>
Coordinate with Backline, Operations, and Store teams to ensure end-to-end issue resolution.</p></li><li><p>
Handle social media only when trained or assigned, ensuring the same brand tone and service quality.</p></li><li><p>
Handle off Q tasks: HCC + Damages + the List</p></li></ul><p><b>
What you&rsquo;ll need to succeed</b>
 </p><ul><li><p>1-2 years of experince in Customer Care
</p></li><li><p>Good Communication skills
</p></li><li><p>Well-spoken in English / Arabic.
</p></li></ul><p><b>What we can offer you</b>
</p><p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
</p><p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
</p><p><b>We Invite All Applicants to Apply</b></p><p>
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p><p>
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p></div>

Consultant - Customer Care (Warehouse, Riyadh)

لدله الصحية

<div><div><div><div><h4 class="jobSectionHeader"><b>CUSTOMER SERVICES OFFICER</b><p>Full Time</p></h4></div><div>
Posted On: Sunday, February 1st, 2026</div></div></div><div><div>
Description</div><div><p>
Responsible for helping individuals, families, and groups of people to cope with problems they?re facing to improve their patients? lives<br>
<br>
Collaborate with other professionals to evaluate patients? medical or physical condition and to assess patient needs.<br>
Refer patient, or family to community resources to assist in recovery from mental or physical illness (if any).
<br>
Counsel patients in individual and group sessions to help them overcome dependencies, recover from illness, and adjust to life.<br>
Plan discharge from care facility to home or other care facility.<br>
Monitor, evaluate, and record of patient?s progress according to measurable goals described in treatment and care plan.<br>
Identify environmental impediments to patient progress through interviews and review of patient records.<br>
Organize support groups or counsel family members to assist them in understanding, dealing with, and supporting the patient.<br>
Ensure the implementation of policies &amp; procedures in order to achieve the hospital objective to enhance the care level &amp; the patient experience.<br>
Implement the departmental policies and procedures, local and international accreditation standards or requirements related to the department.
<br>
Actively involves in indicator development, data collection for the department and to measure the performance of the function, process, and outcome. Whenever required, conducts analysis and interpretation of data/information collected.<br>
Ensures confidentiality of medical records and information.<br>
Participate in hospital Safety Management &amp; Risk Management Programs. Actively reports incidents in the system and whenever needed, participates in incident review, and root cause analysis.<br>
Performs any other tasks within his/her competence as directed by the Customer Service Manager</p></div></div><div><div>
Requirements</div><div><p>
0- 2 years of experience in the related field<br>
Bachelor Degree of Social Work or any related field.</p></div></div><div><div>
Summary</div><div><div><div><div><b>
Industry</b><b>:</b></div><div><div>
Healthcare</div></div></div></div></div></div><div><p>
Required Skills</p><div><p>
Computer Skills</p><p>
Adaptability</p><p>
Possessing A Positive</p><p>
Dependability And Responsibility</p><p>
Honesty And Integrity</p><p>
Good Communication Skills In English &amp; Arabic.</p><p>
Strong Work Ethic</p><p>
Motivated To Grow And Learn</p><p>
Strong Self-Confidence</p><p>
Self-Motivated</p></div></div><div><p>
Languages</p><div><p>
EN - Professional Working Proficiency</p></div></div></div><p></p>

CUSTOMER SERVICES OFFICERFull Time

Explore 478+ Customer service advisor in Riyadh this February. Find roles across top companies and apply now to boost your career.

478 customer service advisor jobs In Riyadh

Customer Services Advisor

Client Advisor- Zimmermann, Kingdom Mall, Riyadh

Client Advisor-Part Timer

Client Advisor-Part Timer

Customer Service Representative - Saudi National

Consultant - Customer Care (Warehouse, Riyadh)

CUSTOMER SERVICES OFFICERFull Time