customer service associate – no sales, positive team

sales coordinator

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corporate sales executive Jobs in Karachi

corporate sales executive

customer service associate – no sales, positive team Jobs in Karachi

customer service executive Jobs in Karachi

customer service executive

customer service consultant

Propstar Technologies

<div>
 
 Company Description
 
 
 
 Propstar Technologies is a leading BPO and technology services provider, headquartered in Karachi, Pakistan. As a subsidiary of Ember Capital Group (USA), the company specializes in offering cost-effective and tailored back-office solutions to U.S.-based real estate firms. Since its inception in 2022, Propstar Technologies has focused on empowering property investment and acquisition firms with operational support, including market research, lead generation, investor relations, and asset management. With a skilled team and a client-focused approach, the company delivers actionable, data-driven insights, enabling real estate firms to streamline their processes and achieve operational efficiency.
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site Customer Service Executive role located in Karachi Division. The primary responsibilities for this role include handling customer inquiries and complaints, ensuring customer satisfaction through proactive communication, and maintaining records of customer interactions. The candidate will collaborate with internal teams to resolve customer issues, escalate complex problems when necessary, and work to uphold high standards of customer service. Responsiveness and professionalism in interactions with clients are key aspects of this role.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong Customer Service and Customer Support skills to address inquiries and solve customer issues effectively.
 </li>
 <li>
 Proficient in Customer Satisfaction and Customer Service Management to ensure a seamless client experience and improve processes as required.
 </li>
 <li>
 Excellent Interpersonal Skills to interact with clients and internal teams in a professional, positive, and collaborative manner.
 </li>
 <li>
 Strong organizational and problem-solving abilities are advantageous.
 </li>
 <li>
 Proficiency in written and verbal communication in English is required.
 </li>
 <li>
 Prior experience in customer service or a related field will be considered an asset.
 </li>
 </ul>
</div>

Customer Service Executive

KUZ TECH (SMC) PVT LTD

<ul><li>Job Title: Customer Service Representative &ndash; Night Shift</li><li>Location: Shahrah-e-Faisal, Karachi</li><li>Job Type: Full-time, On-site, Night Shift</li><li>Salary: 100k to 120k</li></ul>Working Hours:<ul><li>Monday to Friday: 3:00 AM &ndash; 11:00 AM</li><li>Saturday: 3:00 AM &ndash; 7:00 AM</li></ul>About the RoleWe are seeking a proactive and customer-focused Customer Support Representative to join our fast-growing e-commerce team. The ideal candidate will provide exceptional support to our customers, handle inquiries across multiple channels, and ensure every customer interaction reflects our commitment to excellence.Key Responsibilities:<ul><li>Handle customer inquiries through email, live chat, and phone calls in a timely and professional manner.</li><li>Resolve customer concerns effectively while maintaining a positive, empathetic, and solution-oriented approach.</li><li>Manage assigned back-office tasks efficiently and accurately.</li><li>Review customer feedback and recommend improvements to products, services, or internal processes.</li><li>Work closely with cross-functional teams to streamline processes and enhance overall customer satisfaction.</li><li>Ensure adherence to company policies while consistently delivering a customer-first experience.</li></ul>Requirements:<ul><li>Education: A-Levels or Bachelor&rsquo;s degree in relevant discipline.</li><li>Experience: 2&ndash;3 years of experience in customer service (preferably in e-commerce)</li><li>Excellent communication and interpersonal skills</li><li>Strong problem-solving, decision-making, and multitasking skills.</li><li>Ability to handle high-pressure situations with professionalism and patience.</li><li>Familiarity with CRM tools, ticketing systems, or customer service software is a plus.</li></ul>Send your CV to hiring@kuz.com.au with the subject line &ldquo;Customer Support Representative&rdquo;Job Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>How many years of customer service experience do you have?</li><li>Do you have prior experience in e-commerce?</li><li>Are you available to work night shifts (3:00 AM &ndash; 11:00 PM, Monday to Friday; 3:00 AM &ndash; 7:00 AM Saturday)?</li><li>Are you comfortable handling customer calls, emails, and live chats daily?</li><li>What is your current salary?</li><li>What is your salary expectation?</li><li>How soon you can join us? (Answer in no of days)</li><li>Have you worked with international clients or customers before?</li></ul>Work Location: In person

Customer Service Representative (Night Shift)

Sastaticket.pk

We are looking for Customer Service Executives who are passionate about delivering outstanding service and helping travelers plan memorable experiences. This role is suitable for bachelor's students, fresh graduates, as well as experienced professionals in customer service, support, or travel-related roles.In this position, you will guide customers throughout their journey &mdash; from providing accurate travel information to booking arrangements and resolving post-booking concerns. Depending on experience level, you will also handle more complex queries, escalations, and contribute to process improvements. Your focus will be on ensuring customer satisfaction, building trust, and driving loyalty to our brand.We have multiple openings across junior to mid-level, as well as mid to senior-level positions.Key Responsibilities<ul><li>Manage incoming customer calls and provide professional, timely assistance.</li><li>Guide customers step-by-step through the booking process.</li><li>Handle cancellations, refunds, rebookings, and other changes, ensuring records are accurately updated in the system.</li><li>Resolve customer concerns efficiently, including complex or escalated cases (for mid-level role).</li><li>Understand customer preferences and recommend suitable travel options or packages.</li><li>Follow up with customers to confirm updates and ensure satisfaction.</li><li>Address complaints empathetically and provide effective solutions or alternatives.</li><li>Keep customers informed about current promotions, offers, and services.</li><li>Work toward first-contact resolution and customer satisfaction targets.</li><li>Maintain accurate documentation and ensure compliance with company policies.</li><li>Stay updated on company products, policies, and service-related changes.</li><li>Support junior team members and contribute to team performance improvement initiatives.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree (completed or in progress).</li><li>0&ndash;7 years of experience in customer service, support, call center, or travel-related roles.</li><li>Strong verbal and written communication skills.</li><li>Excellent interpersonal skills with a customer-first mindset.</li><li>Ability to handle a fast-paced work environment and manage multiple tasks effectively.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Basic understanding of travel services, booking systems, or CRM tools is a plus.</li><li>Proven ability to handle escalations and deliver performance targets.</li></ul>We Offer<ul><li>Market-competitive salary</li><li>Monthly incentives</li><li>Medical coverage for self &amp; dependents</li><li>Company stock sharing plan</li><li>Gratuity</li><li>Annual travel allowance</li><li>Pick &amp; drop facility for females</li><li>Opportunity to work in a collaborative, innovative environment</li><li>Continuous learning and professional development opportunities</li></ul>LocationKarachi (On-Site)If you are interested in building your career in customer service and growing within a dynamic and supportive environment, we encourage you to apply.Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Vivo mobile Company

Job Description<ul><li>Answer all customers&rsquo; telephone inquiries and feedbacks with enthusiasm and patience;</li><li>Timely, polite and professional answers to customers&rsquo; telephone inquiries to maximize customer satisfaction;</li><li>Report complaints and problems to the manager according to the process, and follow up the progress until they are solved;</li><li>Make follow-up calls to customers and record the results faithfully;</li><li>Timely convey the problems found during the follow-up calls to relevant persons, and track the results;</li><li>Timely convey the customer&rsquo;s telephone consultation to the relevant persons of the customer service center;</li><li>Warmly greet customers who come to the customer service center and receive their mobiles;</li><li>Hand over the mobile phone to the maintenance engineer for repair, and after the repair, complete the handover work with the customer and see him/her off;</li><li>Receive the mobile phone mailed from the branch, and confirm the model and quantity with the sender in time;</li><li>Record the mobile phone mailed by the branch into the customer service management system and assign it for maintenance;</li><li>Properly package the mobile phones repaired by the maintenance engineer and mail them to the branch, and inform them by phone;</li><li>When picking up the phone, the ringing sound shall not exceed three times;</li><li>No vacant shift, vacant post or channeling post is allowed. If any temporary emergency, someone must be asked to replace the duty;</li></ul>What do we offer?For the right candidate, we are offering the opportunity to build a Career with a Multi-National Organization along with an attractive Salary and Benefits package.Job Types: Full-time, FresherPay: Up to Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Customer Services Consultant (Female)

VIION Technology (Viper Group)

Viper Group is looking for Digital Marketing &amp; Customer Service Interns who will be responsible for coordinating and executing customer's social media marketing strategies, and monitoring the key social media channels. This role provides the intern to maintain the social media presence of the client&rsquo;s pages as well as the company&rsquo;s own page.Duties and responsibilities of Social Media Marketing Interns.<ul><li>Manage the company&rsquo;s social media accounts and post content (which include Facebook, insta, LinkedIn, and Twitter).</li><li>Create an engaging idea for social media to grab maximum customers</li><li>Work along with the social media manager to create and implement campaigns.</li><li>Assists in creating performance reports of social media campaign</li><li>Interact with followers and potential customers by communicating and answering questions through the company's social pages.</li><li>Assist in implementing plans to increase followers on popular social media websites.</li><li>Assist in Managing the social media calendar.</li><li>Handling Customer Queries and Responding them as per provided feedback</li><li>Outbound and inbound calls handling for customer queries</li></ul>Job Specification:Soft Skills:<ul><li>Creative mindset.</li><li>Tactics and execution.</li><li>Knowledge of online marketing channels</li><li>Effective Analytical Skills.</li><li>Excellent verbal communications skills.</li><li>Good knowledge of SEO, keyword research, and Google Analytics</li><li>Design and implement a social media strategy to align with business goals</li><li>Communicate with followers, respond to queries in a timely manner and monitor customer reviews</li><li>Suggest and implement new features to develop brand awareness, like promotions and competitions</li><li>Stay up-to-date with current technologies and trends in social media, design tools, and applications</li><li>Good speaking and writing skills in English</li></ul>Timings are from 10:00AM to 6:30PM Monday to Friday Job Type: Full-time, On Premises at DHA Phase 2 Extension KarachiJob Types: Full-time, Internship, FresherWork Location: In person

Customer Service Representative - CSR (internship)

Premio Travel and Tours

Job Description: We are looking for an Assistant Travel Consultant to support our travel team with planning, booking, and coordinating travel arrangements. The ideal candidate is organized, detail-oriented, and enjoys helping clients create smooth travel experiences.Key Responsibilities:<ul><li>Assist with booking flights, hotels, and transportation</li><li>Prepare travel itineraries and documents</li><li>Communicate with clients and travel suppliers</li><li>Handle changes, cancellations, and basic travel inquiries</li><li>Support the senior travel consultant with daily tasks</li></ul>Requirements:<ul><li>Good communication and customer service skills</li><li>Strong organization and attention to detail</li><li>Basic computer and internet skills</li><li>Interest in travel and tourism</li><li>Previous travel or office experience is a plus</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Assistant Travel Consultant

BYD Pakistan

<div>
 
 BYD Pakistan, Mega Motor Co, is looking for a "Sales Consultant&rdquo; in their Sales Department.
 
 
 
 
 
 
 Qualifications:
 
 
 
 Bachelor in Business or equivalent
 
 
 
 
 
 
 Experience:
 
 
 
 Minimum 2 years of on-floor sales experience (Automotive preferred)
 
 
 
 
 
 
 Locations:
 
 Karachi
 
 
 
 
 
 The incumbent will be the face of the dealership, helping customers find the perfect vehicle by understanding their needs and offering expert advice. They will be responsible for building strong customer relationships, guiding them through the buying process, and ensuring a smooth experience from start to finish. Main goal is to achieve sales targets while delivering outstanding customer service and product knowledge.
 
 
 
 
 
 Daily tasks include managing customer interactions, ensuring high levels of customer satisfaction, and actively identifying opportunities to promote the BYD New Energy Vehicles lineup. Collaborating with the broader sales team and maintaining customer follow-ups are integral to this role.
 
 
 
 
 
 If you're passionate about automobiles, have a keen sales mindset, and thrive in a fast-paced environment, we want to hear from you!
 
</div>

Sales Consultant

Explore 785+ Customer service consultant in Karachi this March. Find roles across top companies and apply now to boost your career.

785 customer service consultant jobs In Karachi

Customer Service Executive

Customer Service Representative (Night Shift)

Customer Service Executive

Customer Services Consultant (Female)

Customer Service Representative - CSR (internship)

Assistant Travel Consultant

Sales Consultant