customer service representative Jobs in Karachi

customer service representative

customer success manager

customer service representative (csr) Jobs in Karachi

customer service representative (csr)

customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

customer service consultant

TSL (Pvt.) Ltd

-TSL (Pvt) Ltd. is hiring &lsquo;Customer Service/Travel Consultant&rsquo; for a GDS distribution company. Candidates with prior experience of travel agencies using ticketing software like Galileo, Worldspan, saber, Amadeus are encouraged to apply.-1-2 years of experience is required for the position.-Minimum Education: Graduate-Ideal candidate must possess excellent communication skills. Market competitive salary will be offered. Ideal Candidate must have his own conveyance. Interested candidates may send in their resume as below:jobs@travelport.com.pkLocation: KarachiGender: MaleJob Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Customer Service Executive/Travel Consultant

SupportYourApp

<div>Passionate about the world of tech?
What if you had a chance to be a part of the world&rsquo;s leading SaaS, Software, or Hardware solutions?
Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let&rsquo;s see what it takes
What You Will Do:<ul>
<li>
Provide exceptional customer support via calls, chats, emails, and social media</li>
<li>Build positive and long-lasting relationships with customers</li>
<li>Meet team KPIs</li>
<li>Always be up-to-date with cutting-edge technology</li>
<li>Securely work with customers&rsquo; sensitive information</li>
<li>Apply the latest and greatest customer happiness practices</li>
<li>Maintain working knowledge of our client&rsquo;s products and services</li>
</ul>
What you need to succeed in this role:<ul>
<li>
Excellent Farsi and English (C1 for both written and spoken)</li>
<li>Experience in customer support role</li>
<li>Analytical and research skills</li>
<li>Positive and responsible attitude</li>
<li>Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps&ndash;download and 40 Mbps&ndash;upload)</li>
</ul>
Will be a great plus:<ul>
<li>
Experience with CRM systems</li>
<li>Experience in technical support</li>
</ul>
Benefits and Perks:<ul>
<li>
Flexible schedule</li>
<li>Opportunity to work fully remotely
</li><li>Inclusive international environment
</li><li>Compensation in USD</li>
<li>Good bonuses for referring friends
</li><li>Paid intensive training and probation</li>
<li>Work-life balance
</li><li>Responsive management interested in your growth and long-lasting cooperation</li>
<li>Greenhouse conditions for self-development</li>
<li>The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</li></ul>
Who are we?
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we&rsquo;ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website: www.supportyourapp.com
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.</div>

(fluent Farsi & English) Customer Support Consultant (Pakistan)

The Bran Pac

Customer Service ExecutiveAt The BranPac, we believe every interaction tells a story &mdash; one that reflects care, trust, and excellence. We&rsquo;re looking for a Customer Service Executive who embodies empathy, professionalism, and a passion for creating remarkable customer experiences. If you have an eye for aesthetics, a calm approach to challenges, and the ability to represent premium brands with grace &mdash; this role is for you.Key Responsibilities<ul><li>Manage customer inquiries via email, phone, chat, and social media with warmth and precision.</li><li>Provide accurate and prompt information regarding products, services, and policies.</li><li>Maintain organized customer records through CRM systems.</li><li>Follow up on pending queries to ensure timely and satisfactory resolution.</li><li>Collaborate with internal teams to enhance the overall customer journey.</li><li>Escalate complex cases to senior management when necessary.</li><li>Contribute to FAQs, support materials, and customer feedback reports.</li><li>Gather and relay customer insights to improve service quality and brand experience.</li></ul>What We&rsquo;re Looking For<ul><li>Bachelor&rsquo;s degree in Business, Communications, Marketing, or a related field.</li><li>Prior experience in customer service or client relations &mdash; preferably within luxury fashion, skincare, jewellery, makeup, lifestyle, or home d&eacute;cor brands.</li><li>Excellent verbal and written communication skills.</li><li>A customer-first mindset with strong problem-solving abilities.</li><li>Familiarity with MS Office or Google Workspace; experience with CRM tools is a plus.</li><li>Ability to stay composed under pressure and manage multiple priorities gracefully.</li></ul>Key Skills:<ul><li>A passion for premium and lifestyle brands.</li><li>Empathy, patience, and professionalism in every interaction.</li><li>A collaborative, growth-oriented attitude.</li><li>Attention to detail and a drive for excellence.</li></ul>Job Type: Full-timeWork Location: In person

Customer Service Executive

At-Desk PVT LTD

Responsibilities:<ul><li>Support the customer service team in the UK.</li><li>Handle both incoming and outgoing calls.</li><li>Follow several communication scripts during phone calls.</li><li>Engage with customers via phone, chat, and other appropriate channels.</li><li>Assess the client's needs, answer to inquiries, and offer solutions or alternatives.</li><li>Keep orderly records of all encounters.</li><li>Improve performance and achieve targets.</li><li>Oversee customer accounts.</li><li>Perform data entry duties as needed.</li></ul>Required Skills:<ul><li>Experience working in an international call center with excellent communication skills, including fluency in English and active listening.</li><li>Ability to multitask effectively.</li><li>proficiency with computers and internet</li></ul>Timings: 5 days a week, Monday to FridayTwo shifts available, 1:00PM to 9:00PM &amp; 5:00PM- 1:00AMLocation: Bahadurabad, KarachiJob Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Service Representative - UK Based

Horizon Tech

Horizon Tech is seeking a passionate and highly motivated Travel Consultant to join our team. As a Cruise and Vacation Packages Specialist, you will be responsible for helping clients plan, customise, and book their cruise and vacation packages. Your expertise and exceptional customer service will be instrumental in creating memorable travel experiences for our clients.Must Haves:<ul><li>Proven experience as a Travel Consultant or similar role, with expertise in cruise, vacation package planning, and ticketing.</li><li>Strong knowledge of popular travel destinations, cruise lines, resorts, vacation activities, and airline ticketing procedures.</li><li>Excellent communication and customer service skills.</li><li>Proficiency in using travel booking software ticketing systems (e.g., GDS like Amadeus, Sabre, Galileo) and online reservation platforms.</li><li>Sales-oriented with a track record of meeting or exceeding sales targets.</li><li>Strong attention to detail and organisational skills.</li><li>A passion for travel and a willingness to explore new destinations.</li><li>Certification from a recognised travel agency school or association is a plus.</li><li>Must be able to work flexible hours, including weekends and holidays.</li><li>A valid travel consultant license or equivalent credentials, if required in your jurisdiction</li></ul>Key Responsibilities:Consultation:<ul><li>Assist clients in understanding their travel preferences and needs, providing expert advice on cruise, vacation packages, and ticketing options.</li></ul>Package Customisation:<ul><li>Tailor vacation packages to meet individual client requirements, including destinations, activities, accommodations, flights, and budget.</li></ul>Ticketing &amp; Reservations:<ul><li>Handle airline ticket bookings, reissuances, cancellations, and refunds through GDS or other platforms.</li><li>Manage the entire booking process, from making reservations to processing payments and securing necessary travel documents.</li></ul>Product Knowledge:<ul><li>Stay up-to-date on cruise lines, resorts, hotels, travel destinations, and airline policies to offer informed recommendations to clients.</li></ul>Customer Service:<ul><li>Deliver exceptional customer service, addressing inquiries, resolving issues, and ensuring a smooth travel experience for clients.</li></ul>Sales and Promotions:<ul><li>Promote and upsell additional services, upgrades, or special offers to maximise revenue and customer satisfaction.</li></ul>Documentation:<ul><li>Maintain accurate and organised records of client information, travel itineraries, tickets and financial transactions.</li></ul>Continuous Learning:<ul><li>Stay informed about industry trends and new travel products to enhance your expertise and customer service.</li></ul>Follow-Up:<ul><li>Follow up with clients after their trips to gather feedback, build relationships, and encourage repeat business.</li></ul>Other Details:<ul><li>Job Timings: Evening night shift following US-CST time zone.</li><li>Office Location: Shahrah-e-Faisal, Karachi</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>What will be your expected salary?</li><li>Are you comfortable working onsite evening night shift role?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Travel Consultant expertise Cruises, Packages &amp; Ticketing: 3 years (Required)</li><li>top destinations, cruises, resorts, and ticketing: 3 years (Required)</li><li>GDS (Amadeus, Sabre, Galileo) &amp; booking systems&quot;: 3 years (Required)</li></ul>Language:<ul><li>Fluent English (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

International Travel Agent

Gerry's Travel Agency

Position: TRAVEL CONSULTANTLocation: KarachiJob Type: Full-timeRequirements:1. 2-3 years of experience as a Travel Consultant2. Background in aviation or travel industry3. Proficient in ticketing, reservations, and bookings4. Experienced with ticketing software (Sabre, Galileo, Amadeus, airline portals)5. Fluent in EnglishQualification: Bachelor's DegreeResponsibilities:- Manage travel bookings, reservations, and ticketing- Provide exceptional customer service- Utilize ticketing software efficiently- Stay updated on travel industry trendsIf you are ready to take on this exciting challenge and contribute to our success, Apply now!Send your resume at humanresources@gerrys.com.pkJob Type: Full-timeLocation: LahoreLast Date to Apply:20 November 2025Job Type: Full-timeWork Location: In person

Travel Consultant

RS Consultants

Company: RS CONSULTANTPosition: Receptionist (Female)Are you a bold, confident, and good-looking individual with a passion for excellence in customer service? If so, we have an exciting opportunity for you! RS CONSULTANT, a dynamic and forward-thinking organization, is currently seeking a Receptionist to join our team. As the face of our company, we are looking for someone who not only possesses exceptional receptionist skills but also embodies confidence and charisma.Responsibilities:Greet visitors with a warm and welcoming demeanour.Answer and direct incoming phone calls in a professional manner.Manage appointment schedules and assist with meeting arrangements.Maintain cleanliness and organization of the reception area.Handle incoming and outgoing correspondence.Provide administrative support to various departments as needed.Requirements:Female candidate with a bold and confident personality.Exceptional interpersonal and communication skills.Good-looking appearance with a professional demeanour.Proven experience in a receptionist or customer-facing role preferred.Ability to multitask and prioritize tasks effectively.Proficiency in Microsoft Office Suite.Strong organizational skills and attention to detail.Ability to maintain composure in fast-paced environments.Benefits:Competitive salary based on experience.Opportunities for career advancement and professional development.Positive and inclusive work environment.Health and wellness benefits package.If you are a bold and confident individual with a passion for delivering exceptional service, we want to hear from you! Please submit your resume along with a recent photograph highlighting your bold and good-looking appearance to Maham Khan: 03332224413Job Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In person

Receptionist (Female) - Bold, Confident, and Good Looking

Explore 832+ Customer service consultant in Karachi this November. Find roles across top companies and apply now to boost your career.