112 Customer Service Contact Center With Technical Background On Facility Management jobs in Qatar

Job Summary

The Operations Manager will lead the delivery of electromechanical maintenance and Facility Management services across a large-scale, multi-site project in Qatar. The position will be responsible for operational performance, technical service delivery, team leadership, QHSE compliance, and achievement of contractual requirements.

Key Responsibilities

• Lead day-to-day electromechanical maintenance and FM operations across multiple sites.
• Manage engineering, supervisory, technical, and support teams.
• Oversee Mechanical, Electrical, Plumbing (MEP), Civil, ELV, BMS, HVAC, and associated building systems.
• Ensure effective delivery of planned preventive, corrective, and reactive maintenance.
• Monitor operational performance, service levels, and contractual requirements.
• Manage resources, operational budgets, and service performance.
• Develop strong relationships with clients, stakeholders, and supply chain partners.
• Ensure compliance with QHSE requirements and applicable Qatar standards.
• Drive continuous improvement and effective use of technology.

Requirements

• Bachelor's degree in Mechanical or Electrical Engineering, or equivalent.
• Minimum 15 years' total experience, including at least 7 years in Facility Management.
• Strong GCC experience within large-scale electromechanical/FM projects.
• 3 years' experience within schools and kindergartens is preferred.
• Strong knowledge of MEP and Civil systems.
• Proven leadership and multi-team management experience.
• Strong financial and customer relationship management capabilities.
• Fluent in Arabic and English, spoken and written.
• QCDD certification preferred.
• Grade A classification by Kahramaa / competent authority preferred.