accounts executive

marketing executive

billing executive

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inside sales executive

customer service executive

Policybazaar.com

<div>
 
 
 **ONLY IMMEDIATE JOINERS APPLY**
 
 
 
 
 
 
 
 Job description
 
 
 
 
 International Customer Service Executive
 
 
 
 
 Location: Gurugram, Haryana
 
 
 
 
 Contact Person - HR Preeti- WhatsApp your resume to 8448390175
 
 
 
 
 Interview Mode- Only Face-to-Face (No Virtual Interviews)
 
 
 
 
 Qualification- 0-3 yrs (Freshers are welcome)
 
 
 
 
 Salary Package- 2.5 LPA to 3.6 LPA
 
 
 
 
 
 
 
 Job description
 
 
 
 
 PolicyBazaar.com is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of PolicyBazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
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 Handle inbound and outbound calls to address customer queries and concerns.
 
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 Provide accurate information regarding insurance policies, premium calculations, and policy status.
 
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 Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up.
 
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 Maintain customer records by updating information in the CRM system.
 
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 Ensure customer satisfaction through professional communication and problem-solving.
 
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 Meet daily, weekly, and monthly targets set by the team lead.
 
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 </ul>
 
 
 
 
 
 Required Skills:
 
 
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 Excellent communication skills (verbal and written) in English and Hindi.
 
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 Ability to handle customer queries efficiently and politely.
 
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 Basic computer knowledge and proficiency in MS Office and email.
 
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 Patience and empathy to manage difficult or irate customers.
 
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 Prior experience in a call center or customer support role is a plus.
 
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 Freshers and experienced candidates can both apply
 
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 Minimum education: Graduate
 
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 </ul>
 
 
 
 
 
 
 
 
 Interested candidates can share their resume with preetigarg@policybazaar.com
 
 
 
 
 or Whatsapp to 8448390175
 
 
 
 
 
 
 
 Regards,
 
 
 
 
 HR Preeti
 
 
 
 
 Policybazaar
 
 
</div>

Customer Service Executive

Ryder Shipping Lines Pvt Ltd

Job Title: Export Customer Service ExecutiveLocation: Navi Mumbai Experience: 3+ years Salary: Up to 6 LPAJob Summary:We are seeking a skilled and proactive Export Customer Service Executive to manage and coordinate export operations efficiently. The ideal candidate will have experience in sea freight operations, customer service, and coordinating with overseas agents, clients, and vendors.Key Responsibilities:<ul><li>Customer Coordination: Ensure seamless communication and coordination with customers and overseas agents for SEA freight shipments.</li><li>Shipment Handling: Manage EXWORKS, FOB, CIF, and C&amp;F shipments, ensuring timely execution and delivery.</li><li>Freight Negotiation: Negotiate LCL &amp; FCL rates with shipping lines and co-loaders to optimize cost.</li><li>DDU &amp; DDP Conversion: Identify opportunities to convert DDU &amp; DDP shipments and coordinate closely with international agents.</li><li>Transport &amp; Delivery Coordination: Work with transporters to plan and execute the smooth delivery of shipments.</li><li>Customs &amp; Documentation: Collaborate with the customs clearance department to track status updates and obtain required documentation.</li><li>Daily Reporting: Prepare and maintain daily status reports on export shipments, ensuring transparency in operations.</li><li>Problem-Solving: Address and resolve any issues arising in export operations, ensuring compliance with shipping and customs regulations.</li><li>Import Documentation &amp; Tracking: Handle import documents and track on-water containers for timely updates.</li><li>Follow-up &amp; Coordination: Engage with shipping lines, CHA, and shippers for order confirmations and smooth execution of shipmen</li></ul>Required Skills &amp; Qualifications:<ul><li>3+ years of experience in export customer service, freight forwarding, or logistics.</li><li>Strong knowledge of sea freight operations, INCOTERMS, and international shipping procedures.</li><li>Experience in negotiating rates with shipping lines and co-loaders.</li><li>Excellent coordination and communication skills for dealing with overseas agents and customers.</li><li>Proficiency in MS Office (Excel, Word, Outlook) and shipment tracking tools.</li><li>Ability to multitask and solve operational challenges efficiently.</li></ul>If you have the required experience and are passionate about export operations, we encourage you to apply on hr@ryderlines.com/ 8655753949.Job Types: Full-time, PermanentPay: &#8377;20,000.00 - &#8377;35,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Health insurance</li><li>Internet reimbursement</li><li>Paid sick time</li><li>Provident Fund</li></ul>Application Question(s):<ul><li>Do you have a job in a freight forwarding company?</li></ul>Work Location: In person

Export Customer Service Executive

Fae Beauty

Location: Mumbai Experience: 1 year Type: Full-time, In PersonPosition Overview:We&rsquo;re looking for a Junior Customer Service Executive who can turn conversations into connections, and queries into happy, loyal customers. If you&rsquo;re empathetic, solutions-driven, and excited to build meaningful relationships with our community, this role is for you.What You&rsquo;ll Do:&#9679; Be the first touchpoint: Respond to customer queries across email, phone, chat, and social media within our defined response times. &#9679; Resolve with care: Provide clear, accurate, and empathetic solutions to customer issues, ensuring resolutions are timely and effective. &#9679; Close the loop: Identify recurring issues and share insights with operations, logistics, and product teams to help us get better every day. &#9679; Own your numbers: Track and update records accurately to keep data reliable. &#9679; Collaborate deeply: Work closely with logistics, ops &amp; product to ensure smooth deliveries and proactive communication with customers.What We&rsquo;re Looking For:&#9679; 1 year of customer service or client servicing experience (D2C, e-commerce is a plus). &#9679; Strong communication skills in English &#9679; A problem-solver with patience, empathy, and a customer-first mindset. &#9679; Highly organized &#9679; Comfort with Excel. &#9679; Ability to juggle multiple conversations while keeping quality high. &#9679; Based in Mumbai and available to work full-time from our office.Job Types: Full-time, PermanentBenefits:<ul><li>Leave encashment</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Application Question(s):<ul><li>How many years of relevant experience do you have?</li><li>What is your current CTC? </li><li>What is your expected CTC? </li></ul>Location:<ul><li>Mumbai, Maharashtra (Required)</li></ul>Work Location: In person

Junior Customer Service Executive

Rushabh Sealink PVt LTD

Key ResponsibilitiesCoordinate with Sales and Pricing teams for container bookings<ul><li>Place bookings with shipping lines, follow up, validate, and confirm all shipment bookings</li><li>Build and maintain long-term customer relationships through excellent service</li><li>Manage daily communication via emails and phone calls with customers &amp; shipping lines</li><li>Fetch and provide accurate vessel schedules to customers</li><li>Ensure timely and accurate data entry into the operating system</li><li>Direct customer queries or concerns to the appropriate department and provide prompt responses</li><li>Use daily customer service reports to confirm all release requirements before container pickup</li></ul>Requirements<ul><li>Strong communication skills &mdash; both verbal &amp; written</li></ul>&#61623; Minimum 2 years of experience in freight forwarding / shipping / logistics preferred<ul><li>Proficiency in MS Office &amp; ability to handle operational systems</li><li>Customer-focused mindset with problem-solving abilities</li></ul>Detail-oriented and able to manage multiple bookings simultaneouslyJob Types: Full-time, PermanentPay: &#8377;25,000.00 - &#8377;30,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Honasa Consumer Ltd.

<div>
 
 About HONASA:
 
 
 
 
 
 Honasa Consumer Pvt Limited (HCPL), is a house of brands with a digital-first approach toward consumer brands creating the FMCG conglomerate of the future. HCPL has built an in-house portfolio of digital-first consumer brands like Mamaearth, The Derma Co, Aqualogica, and Ayuga and has recently acquired stakes in BBLUNT and content platform- Momspresso.HCPL is set to become a billion-dollar FMCG conglomerate in the next 5 years spread across the globe but connected through a digital center of excellence
 
 
 Hiring for mamaearth Customer Support Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
 
 
 
 
 
 
 
 
 
 Customer Service Representative Requirements:
 
 
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 Experience of managing Customer Service for Domestic Process
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 Maintaining a positive, empathetic and professional attitude toward customers always.
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 Responding promptly to customer inquiries.
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 Communicating with customers through various channels (email, chat and calls).
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 Knowing our products inside and out so that you can answer questions.
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 Processing orders, forms, applications, and requests.
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 Keeping records of customer interactions, transactions, comments and complaints.
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 Communicating and coordinating with colleagues as necessary.
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 Ensure customer satisfaction and provide professional customer support. Maintain CSAT score.
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 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
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 Must Have Skills:
 
 
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 Voice Process and Non- Voice Process
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 Typing speed- 25 to 30 WPM
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 Good Verbal Communication
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 Good written communication
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 Other details:
 
 
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 6 days working with Rotational Off
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 9am to 6pm- work timings
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</div>

Amanzi logistics

Position Overview : As a Client Relations &amp; Logistics Coordinator, you'll serve as the central hub for all communications and coordination among clients, carriers (liners/shipping lines), internal teams, and service providers. Your role is critical in driving efficient, seamless shipment processes by managing inquiries, delivering timely updates, and maintaining organized client records. You&rsquo;ll thrive in a fast-paced, customer-focused environment and help sustain high levels of client satisfaction with detailed, proactive communication.Job Description -<ul><li>Co-ordinate with multiple parties.</li><li>Responding to enquiries of all the customers in the most efficient manner.</li><li>Regular updates and follow up with clients/ liners/ Shipping lines other service providers.</li><li>Regular follow up with internal departments to get updates on client issues.</li><li>Maintaining data of all clients/ potential clients.</li><li>Up-to data reporting to clients with cargo status pertaining to various shipments.</li></ul>Requirement -<ul><li>Excellent verbal &amp; communication skills, Multi-tasking &amp; ability to handle work pressure.</li><li>Ability to work effectively in a team environment.</li><li>Attention to detail and ability to multitask in a fast-paced environment.</li><li>Customer-centric mindset.</li><li>Basic computer skills.</li><li>Adaptability and willingness to learn new processes and procedures.</li><li>Should have good command over Software Skills &ndash; Internet, MS Office, E-mail Etiquettes.</li></ul>Job Types: Full-time, FresherPay: &#8377;10,000.00 - &#8377;15,000.00 per monthWork Location: In person

Nalinee Kaku

&middot; Enter customer orders accurately into the system and ensure timely processing.&middot; Handle customer queries and enquiries through calls, emails, or other communication channels.&middot; Generate and print invoices/bills for orders scheduled for delivery.&middot; Track order dispatches and deliveries to ensure customers receive their products on time.&middot; Coordinate with the logistics and warehouse teams for smooth order fulfilment.&middot; Maintain customer data and order records in the system.&middot; Provide updates and feedback to management regarding customer satisfaction or recurring issues.&middot; Assist in improving processes for better customer experience.Job Types: Full-time, PermanentPay: &#8377;7,000.00 - &#8377;12,000.00 per monthWork Location: In person

Explore 6081+ Customer service executive in India this November. Find roles across top companies and apply now to boost your career.

6081 customer service executive jobs IN India

Customer Service Executive

Export Customer Service Executive

Junior Customer Service Executive

Customer Service Executive

Customer Service Executive

Customer Service Executive

Customer Service Executive