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Computer Junction

<div>Job Title: Customer Service Executive

Location: Delhi / Mumbai 
Experience: 3+ years 
Department: Sales / Business Development

Job Summary:

We are looking for a Sales Coordinator to support our sales team by managing client communication, preparing quotations, maintaining reports, and coordinating order processing. The ideal candidate should be detail-oriented, organized, and capable of multitasking in a fast-paced environment.

Key Responsibilities:
<ul>
<li>Coordinate with clients and the sales team for quotations, proposals, and follow-ups.</li>
<li>Manage order processing, invoicing, and documentation.</li>
<li>Maintain and update sales reports, trackers, and CRM data.</li>
<li>Communicate with internal teams (accounts, logistics, and operations) to ensure timely deliveries.</li>
<li>Assist sales managers in preparing presentations and monthly sales reviews.</li>
<li>Handle client queries and ensure high customer satisfaction.</li>
</ul>
Requirements:
<ul>
<li>Graduate in Business/Commerce or related field.</li>
<li>2+ years of experience as a Sales Coordinator or in a sales support role.</li>
<li>Proficiency in MS Office (Excel, Word, PowerPoint) and CRM tools.</li>
<li>Excellent communication and organizational skills.</li>
<li>Ability to prioritize tasks and meet deadlines.</li></ul></div>

Customer Service Executive

Projx Logistics

Customer Service Executive You will coordinate and handle all ocean/air freight shipments to the satisfaction of local customers and overseas partners.Your responsibilities: <ul><li>Coordination and handling of shipments from door-to-door</li><li>Preparation of transport documentation and quotations for customer</li><li>Maintain a high data quality in transport and tracking system</li><li>Involvement in rate negotiations with carriers and subcontracts</li><li>Monitor file profitability and take actions to improve gross profit per job</li><li>Create or trigger reports for key customers</li><li>Ensure claims are handled properly and in line with company rules</li><li>Support accounting with dunning process</li><li>Foster company image and support continuous improvement actions</li></ul>Job requirements:<ul><li>Minimum 2 years&rsquo; experience in freight forwarding industry with focus on UAE Market</li><li>Written and verbal communication skills English</li><li>Capable to work independently as well as within teams</li><li>Professional appearance, friendly and outgoing personality</li><li>Proficiency in Microsoft Outlook, Word, Excel and PowerPoint</li></ul>Location: ProjX Cochin （Back office）What We Offer: <ul><li>An exciting and diverse field of activity</li><li>International working environment</li><li>Attractive framework conditions as well as benefits</li></ul>Job Type: Full-timePay: ₹20,000.00 - ₹25,000.00 per monthLanguage:<ul><li>English (Required)</li><li>Hindi (Preferred)</li></ul>Work Location: In person

SKY OCEAN FREIGHT

About Sky Ocean Shipping Sky Ocean Shipping is a global freight forwarding and logistics company providing reliable air, sea, and land transportation, customs clearance, and end-to-end shipping solutions. We focus on timely delivery, cost-effective services, and strong customer support.Key Responsibilities:<ul><li>Handle customer inquiries related to shipments, rates, and documentation</li><li>Provide timely shipment status updates and resolve customer issues</li><li>Coordinate with operations, carriers, and agents to meet customer requirements</li><li>Maintain accurate customer and shipment records</li><li>Support sales and operations teams with customer-related documentation</li><li>Ensure service delivery in line with company standards and SLAs</li></ul>Requirements:<ul><li>Graduate or Diploma in Logistics, Supply Chain, or related field</li><li>1&ndash;3 years of experience in freight forwarding or logistics customer service</li><li>Good understanding of freight forwarding processes and documentation</li><li>Strong communication and interpersonal skills</li><li>Proficiency in MS Office and CRM/logistics systems</li></ul>Job Type: Full-timePay: ₹25,000.00 - ₹40,000.00 per monthBenefits:<ul><li>Paid sick time</li><li>Provident Fund</li></ul>Work Location: In person

McS Logistics International Pvt Ltd

Open Position - 1. Export Customer Service Executive2. Import Customer Service ExecutiveLocation: Chembur East, Mumbai (Near Kurla East) Experience: 06 Months&ndash;2 Years Industry: Freight Forwarding / LogisticsAbout the RoleWe are looking for a proactive Import/Export Customer Service Executive (CS Executive) who can handle end-to-end customer coordination, documentation, and follow-ups for both Air &amp; Sea shipments. The role requires someone who can manage daily operational tasks with accuracy and ensure smooth communication with customers, vendors, and overseas agents.Key Responsibilities<ul><li>Coordinate end-to-end customer service for Import &amp; Export shipments (Sea &amp; Air).</li><li>Handle LCL/FCL shipment coordination and documentation.</li><li>Daily communication with overseas agents, shipping lines, CHA, transporters, and customers.</li><li>Prepare and verify shipping documents such as Invoice, Packing List, BL/AWB instructions, etc.</li><li>Track and update shipment status to clients.</li><li>Maintain strong follow-up and ensure timely completion of customs procedures.</li><li>Coordinate with internal teams for smooth cargo movement.</li><li>Ensure customer queries are resolved professionally and on time.</li></ul>Required Skills<ul><li>Knowledge of Sea &amp; Air coordination.</li><li>Understanding of custom processes and documentation.</li><li>Good communication and email drafting skills.</li><li>Ability to manage multiple shipments and deadlines.</li><li>Strong follow-up and customer-handling capability.</li></ul>Qualifications<ul><li>Graduate (Any stream).</li><li>06 Months &ndash;2 years of experience in Import/Export CS.</li><li>Freshers with relevant logistics knowledge are welcome.</li></ul>Work LocationChembur East, Mumbai (Easily accessible from Kurla East)Job Type: Full-timePay: ₹25,000.00 - ₹35,000.00 per monthWork Location: In person

Import / Export Customer Service Executive

StraLog India PVT LMT

The Logistics Customer Service Coordinator is pivotal in managing the coordination of freight forwarding operations and ensuring high-quality customer service. This role involves facilitating the seamless movement of goods, addressing customer inquiries, and working closely with internal and external partners to optimize logistics solutions.Key Responsibilities:Freight Coordination:<ul><li>Coordinate and monitor the transportation of goods from origin to destination.</li><li>Arrange freight services (air, sea, and land) and negotiate rates with carriers and agents.</li><li>Ensure compliance with international shipping regulations and customs requirements.</li><li>Prepare and manage shipping documentation (BL, AWB, invoices, packing lists, etc.).</li></ul>Customer Service:<ul><li>Act as the primary point of contact for customers regarding shipment status and inquiries.</li><li>Provide timely updates and resolve issues related to delays, damages, or discrepancies.</li><li>Maintain strong customer relationships and ensure customer satisfaction.</li></ul>Coordination &amp; Communication:<ul><li>Liaise with overseas agents, shipping lines, airlines, transporters, and customs brokers.</li><li>Coordinate with internal teams to ensure smooth operational flow.</li></ul>Reporting &amp; Administration:<ul><li>Maintain accurate shipment records and reports.</li><li>Support billing and invoicing processes as required.</li></ul>Qualifications &amp; Skills:<ul><li>Experience in logistics or freight forwarding preferred.</li><li>Strong communication and coordination skills.</li><li>Knowledge of freight operations (air, sea, and land).</li><li>Ability to multitask and manage time effectively.</li></ul>Personal Attributes:<ul><li>Customer-focused mindset.</li><li>Attention to detail and accuracy.</li><li>Ability to handle high-pressure situations and tight deadlines.</li><li>Adaptability and proactive approach to challenges.</li></ul>Job Type: Full-timeLooking for Female candidatesJob Type: Full-timePay: ₹10,000.00 - ₹15,000.00 per monthWork Location: In person

Rushabh Sealink PVt LTD

Be the voice of Rushabh Sealink and ensure seamless customer experience by coordinating bookings, providing timely updates, and maintaining strong client relationships in the fast-paced logistics industry.Key ResponsibilitiesCoordinate with Sales and Pricing teams for container bookings<ul><li>Place bookings with shipping lines, follow up, validate, and confirm all shipment bookings</li><li>Build and maintain long-term customer relationships through excellent service</li><li>Manage daily communication via emails and phone calls with customers &amp; shipping lines</li><li>Fetch and provide accurate vessel schedules to customers</li><li>Ensure timely and accurate data entry into the operating system</li><li>Direct customer queries or concerns to the appropriate department and provide prompt responses</li><li>Use daily customer service reports to confirm all release requirements before container pickup</li></ul>Requirements<ul><li>Strong communication skills &mdash; both verbal &amp; written</li></ul> Minimum 2 years of experience in freight forwarding industry.<ul><li>Proficiency in MS Office &amp; ability to handle operational systems</li><li>Customer-focused mindset with problem-solving abilities</li></ul>Detail-oriented and able to manage multiple bookings simultaneouslyCompensation: Max. ₹30,000 In-hand, to be finalized based on the candidate&rsquo;s experience and capabilitiesJob Types: Full-time, PermanentPay: Up to ₹30,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Fusion BPO Services

<div>Are you looking for a customer service position in Howrah? Are you ready to take your career to the next level? We&rsquo;re on the lookout for passionate Customer Service Executives to join our growing team in Howrah. If you are looking for call center jobs in Howrah with a dynamic work environment, this is your opportunity to work for a leading customer experience company and become a customer experience professional. At Fusion CX, we offer not just a job but a pathway for growth, along with competitive pay, excellent shift allowances, and the chance to make a real impact on customer experiences. Multiple openings; apply now!
<h2 class="jobSectionHeader">Job Description</h2>
Key Responsibilities of the Customer Service Executive in the Howrah team:
<ul><li>Handle inbound calls from customers, assisting with their inquiries and providing solutions.</li>
<li>Address customer concerns and queries related to products, orders, and services offered by the eCommerce platform.</li>
<li>Maintain high levels of customer satisfaction through clear, efficient, and empathetic communication.</li>
<li>Ensure accurate data entry and timely follow-up on customer requests.</li>
<li>Adhere to company policies, guidelines, and quality standards.</li>
</ul><h2 class="jobSectionHeader">Job Requirements</h2>
Required skills, qualifications, and experience to excel in the role of Customer Service Executive in Fusion CX in Howrah:
Qualifications and Experience:
<ul><li>Prior experience in customer service or BPO is preferred but not required.</li>
<li>Excellent communication skills in both Hindi and English.</li>
<li>Comfortable working in a fast-paced, target-driven environment.</li>
</ul>Working Conditions:
<ul><li>Work-from-office position at Webel IT Park, Ankurhati, Howrah.</li>
<li>A formal dress code is required.</li>
</ul>Application Requirements:
Please bring the following documents for the interview:
<ul><li>Updated Resume</li>
<li>Original Aadhar Card</li>
<li>PAN Card</li>
<li>Bank Account Details</li>
<li>Last Educational Qualification Certificate</li>
</ul><h2 class="jobSectionHeader">Why Join Fusion CX?</h2>
If you are looking for customer service associate jobs in Howrah with great salary packages, shift allowances, and career growth opportunities, look no further. We offer a supportive work environment where your contributions are valued, along with opportunities to grow with a global customer experience transformation company that works with an established e-commerce platform. Apply now and join us for an exciting career in customer service!</div>

Customer Service Executive – Howrah, India

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6031 customer service executive jobs IN India

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Customer Service Executive – Howrah, India