airport customer experience manager (administrative officer)

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customer service manager airport customer experience

American Airlines

<div><div><div><h2 class="jobSectionHeader"><b>Intro</b></h2></div><div><p>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Why you'll love this job</b></h2></div><div><ul><li><p>
This job is a member of the Hubs &amp; Gateways or Stations Team within the Customer Experience Division.</p></li><li><p>
Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members. Also responsible for supporting their teams' efforts in creating a safe, reliable operation while delivering an elevated customer experience.</p></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do</b></h2></div><div><ul><li>
Drives operational excellence</li><li>
Creates an environment that cares for our frontline team members and celebrates the team successes</li><li>
Leads airport team to perform their work in a safe, efficient manner and in compliance with Federal, state and local regulations including DOT, FAA and other government agencies</li><li>
Provides frontline team exceptional support through a variety of mechanisms in order for them to deliver superior customer service</li><li>
Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors</li><li>
Promotes an environment of mutual respect and trust between frontline team members</li><li>
Establishes and promotes effective relationships with external and internal customer base that fosters compassion, authenticity, integrity, respect and dignity</li><li>
Provides the direction and appropriate support structure using effective resources to enable the team to deliver high performance</li><li>
Assesses operational environment and conditions to ensure corporate and local scorecard metrics are fulfilled through collaboration across departments and levels</li><li>
Ability to work extra hours when there are operational needs</li><li>
Ability to work rotating shifts including weekends, holidays and days-off</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
All you'll need for success</b></h2></div><div><p><b>
Minimum Qualifications- Education &amp; Prior Job Experience</b></p><ul><li><p>
High School diploma or GED equivalency</p></li></ul><p><b>
Preferred Qualifications- Education &amp; Prior Job Experience</b></p><ul><li><p>
Previous airport customer service experience</p></li><li><p>
2 years experience leading others</p></li><li><p>
Knowledge of company policies and procedures and functional automation applications</p></li></ul><p><b>
Skills, Licenses &amp; Certifications</b></p><ul><li>
Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment</li><li>
Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate</li><li>
Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems</li><li>
Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action.</li><li>
Strong decision making skills</li><li>
Ability to work independently as well as collaboratively</li><li>
Ability to work under demanding operational conditions</li><li>
Ability to prioritize and execute with a sense of urgency and preciseness</li><li>
Ability to use sound business judgment to resolve issues with internal and external customers</li><li>
Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation</li><li>
Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.</li><li>
Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement.</li><li>
Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
</li><li>Applicable valid driver&rsquo;s license as required by local authorities, if applicable</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll get</b></h2></div><div><p>
Feel free to take advantage of all that American Airlines has to offer:</p><ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Feel free to be yourself at American</b></h2></div><div><p>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.<br>
<br>
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</p></div></div></div>

Customer Service Manager, Airport Customer Experience

City of Kansas City, MO

<div><div><div><h2 class="jobSectionHeader"><b>Pay,Benefits, &amp; Work Schedule</b></h2><div><br>
<div><div>
</div><p>Full-time position available with the Aviation Department, Marketing Division, located at 1 Kansas City Blvd.<br>
Salary Starting at: $4,619/month<br>
Normal Work Days/Hours: Monday-Friday 8:00a.m.-5:00p.m. with Mandatory Overtime may be required during emergencies.<br>
Application Deadline Date: March 26, 2026</p><br>
<p></p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2><div><br>
<div><div>
</div><p><b>This position is responsible for leading the customer experience team at Kansas City International Airport.</b></p><ul><li>
Manages and delivers first line service support and escalations through to resolution.</li><li>
Oversees all training of the customer experience standardized trainings, processes, procedures and reporting.</li><li>
Engages with customers, and acts as a liaison between senior management and key stakeholders.</li><li>
Supervises day-to-day operations of the customer experience team.</li><li>
Creates and updates effective customer service procedures, policies, and standards.</li><li>
Develops and tracks customer satisfaction goals and coordinates with the Customer Experience team to meet goals on a consistent basis.</li><li>
Maintains accurate records and document all customer service activities and discussions.</li><li>
Hires and trains new Customer Experience Agents and Supervisors.</li><li>
Manages the approved budget of the Customer Experience section.</li><li>
Stays informed on the latest industry techniques and methods.</li><li>
Coordinates with stakeholders on opportunities for customer service initiatives and citywide events coming to KC.</li><li>
Champions opportunities to consistently improve the MCI Airport experience.</li><li>
Performs other duties as required</li></ul><p><b>
Important Information:</b></p><br>
<ul><li>
Must pass 10-year TSA Background Check.</li><li>
Must possess valid Driver's License.</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Qualifications</b></h2><div><br>
<div><div>
</div><p><b>REQUIRES</b> an accredited Bachelor&rsquo;s degree and 3 years of professional experience in business or public sector administration to include at least 2 years performing administrative and/or supervisory work involving more complex projects or programs; OR an equivalent combination of qualifying education and experience with at least 2 years performing administrative and/or supervisory work involving more complex projects or programs.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Other Information</b></h2><div><br>
<div><div>
</div><p><b>Military veterans encouraged to apply</b></p><p><b>
Why You'll Love Working with Us &ndash; Core Employee Benefits</b> (Benefits offered to all permanent employees unless otherwise specified)</p><p>
Comprehensive Health Coverage<br>
Affordable medical, dental, and vision plans with multiple options and low employee contributions.</p><p>
Generous Paid Time Off<br>
Enjoy vacation, sick leave, and 13 paid holidays&mdash;with accruals that grow the longer you're with us.</p><p>
Secure Retirement Planning<br>
City-funded pension plan plus an optional 457 savings plan to help you build long-term financial security.</p><p>
Support for Life&rsquo;s Big Moments<br>
Paid parental and bereavement leave to help you navigate major life events with peace of mind.</p><p>
Tuition Assistance<br>
Get reimbursed for eligible education expenses&mdash;invest in your future while you work.</p><p>
Income Protection<br>
Short- and long-term disability coverage options to safeguard your earnings.</p><p>
Life Insurance Provided<br>
City-paid life insurance with the option to add more coverage for extra peace of mind.</p><p>
Community Volunteer Leave<br>
Take up to 8 hours annually to give back to causes you care about.</p><p>
Want the Full Picture?<br>
Click here for a complete benefits summary.</p><p></p><p><b><br>
URGENT!!! CRITICAL RECRUITMENT INFORMATION</b></p><p>
Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.</p><p>
In order for a resume to be used in lieu of an application the resume must have been submitted online via the City&rsquo;s Applicant Tracking System.</p><p>
Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.</p><p>
The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.</p><h6 class="jobSectionHeader"><b>
For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.</b></h6><p>
Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.</p><p>
If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.</p><p>
The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy</p><p>
The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org.</p><p><b>
If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists).</b> To claim veterans&rsquo; points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during &ldquo;wartime&rdquo; and a last discharge or release under honorable conditions.<b> (DOD) 38 U.S. Code &sect; 4211).</b></p></div></div></div></div></div>

Airport Customer Experience Manager (Administrative Officer)

<div><div><div><h2 class="jobSectionHeader"><b>Pay,Benefits, &amp; Work Schedule</b></h2><div><br>
<div><div>
</div><p>Three full-time positions available with the Aviation Department, Airport Police Division, located at 1 Kansas City Blvd.<br>
Salary Range: $19.27-$29.39/hour<br>
Normal Work Days/Hours: Shifts based on operational needs, Mandatory Overtime may be required.<br>
Application Deadline Date: March 30, 2026</p><br>
<p></p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
<div>
<div></div><div><ul><li>Receives information concerning airport operations and security.</li><li>
Dispatches personnel and maintains records as well as police-related and other general airport-related communications through the use of various devices (e.g. telephone, radio and computer dispatch devices).</li><li>
Provides customer service and information on the Airport Information Line.</li><li>
Communicates with and/or dispatches police officers and maintenance personnel about necessary equipment for the effective resolution of a variety of situations.</li><li>
Operates various technical systems, including, but not limited to, fire alarm and suppression systems, Video Management System, Access control System, 800 MHz Trunked Radio System and various computer information systems.</li><li>
Work is reviewed through observation, conferences and submitted reports. Maintains dispatch log utilizing a Computer Aided Dispatch (CAD) program and performs related clerical work to maintain records.</li><li>
Conducts criminal history record inquiries for pre-employment and criminal history checks for persons seeking access to secured airport areas as well as verifies data on warrants/wants for police personnel using REJIS, MULES and NCIC.</li><li>
Reacts quickly and calmly in emergency situations.</li><li>
Transmits messages clearly and accurately via radio and telephone</li></ul><p><b>
Additional Information:</b></p><br>
<ul><li>
Must pass TSA 10-year background check</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Qualifications</b></h2><div><br>
<div><div>
</div><p><b>REQUIRES</b> High school graduation. Must pass a physical examination and psychological evaluation as prescribed by the City. Will be required to pass a pre-employment drug screen. Must pass a background check as prescribed by the City. Must be able to obtain state certification to operate the ALERT II system.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Other Information</b></h2><div><br>
<div><div>
</div><p><b>Military veterans encouraged to apply</b></p><p><b>
Why You'll Love Working with Us &ndash; Core Employee Benefits</b> (Benefits offered to all permanent employees unless otherwise specified)</p><p>
Comprehensive Health Coverage<br>
Affordable medical, dental, and vision plans with multiple options and low employee contributions.</p><p>
Generous Paid Time Off<br>
Enjoy vacation, sick leave, and 13 paid holidays&mdash;with accruals that grow the longer you're with us.</p><p>
Secure Retirement Planning<br>
City-funded pension plan plus an optional 457 savings plan to help you build long-term financial security.</p><p>
Support for Life&rsquo;s Big Moments<br>
Paid parental and bereavement leave to help you navigate major life events with peace of mind.</p><p>
Tuition Assistance<br>
Get reimbursed for eligible education expenses&mdash;invest in your future while you work.</p><p>
Income Protection<br>
Short- and long-term disability coverage options to safeguard your earnings.</p><p>
Life Insurance Provided<br>
City-paid life insurance with the option to add more coverage for extra peace of mind.</p><p>
Community Volunteer Leave<br>
Take up to 8 hours annually to give back to causes you care about.</p><p>
Want the Full Picture?<br>
Click here for a complete benefits summary.</p><p></p><p><b><br>
URGENT!!! CRITICAL RECRUITMENT INFORMATION</b></p><p>
Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.</p><p>
In order for a resume to be used in lieu of an application the resume must have been submitted online via the City&rsquo;s Applicant Tracking System.</p><p>
Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.</p><p>
The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.</p><h6 class="jobSectionHeader"><b>
For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.</b></h6><p>
Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.</p><p>
If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.</p><p>
The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy</p><p>
The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org.</p><p><b>
If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists).</b> To claim veterans&rsquo; points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during &ldquo;wartime&rdquo; and a last discharge or release under honorable conditions.<b> (DOD) 38 U.S. Code &sect; 4211).</b></p></div></div></div></div></div>

Airport Police Dispatcher

Trego-Dugan Aviation Inc

<div>
 Must be able to work a flexible schedule including nights, weekends, and holidays. Hours will vary based upon flight schedules.
 <br/>
 <br/>
 Number of weekly hours may increase or decrease due to seasonal flight changes.
 <br/>
 <br/>
 Part Time Cross Utilized Agents are trained in customer service and ramp agent duties. The position will be both day and evening shifts, with open availability needed.
 <br/>
 <br/>
 <ul>
  <li>
   Paid Time Off
  </li>
  <li>
   Must have a valid driver's license
  </li>
  <li>
   Must pass a 10-year background check and pre-employment drug test
  </li>
  <li>
   Must be able to complete required training
  </li>
  <li>
   Must be at least 18 years old
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  General Purpose Of Job
  <br/>
  <br/>
 </strong>
 This position is responsible for providing total customer service to all people by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations and commissary duties as required.
 <br/>
 <br/>
 <strong>
  Essential Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude.
  </li>
  <li>
   Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats.
  </li>
  <li>
   Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements.
  </li>
  <li>
   Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate.
  </li>
  <li>
   Ensuring FAA, Airline, and airport regulations are followed.
  </li>
  <li>
   Enforcing safety/security measures and protects sensitive zones.
  </li>
  <li>
   Assisting Customers with special needs, i.e., Customers who need assistance in boarding.
  </li>
  <li>
   Loading and uploading baggage on and off the aircraft.
  </li>
  <li>
   Marshaling in the planes and pushing back the aircraft.
  </li>
  <li>
   Excellent communication skills.
  </li>
  <li>
   Work in extreme outdoor conditions.
  </li>
  <li>
   Ability to push/pull/lift 70 lbs. on a continuous basis.
  </li>
  <li>
   Able to read and write English; bilingual skills a plus.
  </li>
  <li>
   Ability to work efficiently under time constraints.
  </li>
  <li>
   Must be available to work varied hours plus weekends and holidays.
  </li>
  <li>
   Other duties as assigned by the Station Leader.
  </li>
  <li>
   Must be 18 years or older.
  </li>
  <li>
   Must pass a ten (10) year background check and pre-employment drug test.
  </li>
  <li>
   Must have authorization to work in the U.S. as defined in the Immigration Act of 1986.
  </li>
  <li>
   Ability to attend required training.
  </li>
  <li>
   Valid Driver&rsquo;s license
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Competency/Behavioral Requirements
  <br/>
  <br/>
 </strong>
 Be pleasant with others on the job and display a good-natured, cooperative attitude. Be reliable, responsible, and dependable, and fulfill obligations. Attention to Detail. Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations. Accept criticism and deal calmly and effectively with high stress situations. Be open to change (positive or negative) and to considerable variety in the workplace. Willingness to take on responsibilities and challenges. Be sensitive to others' needs and feelings and be understanding and helpful on the job. Abide by TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depend on oneself to get things done. Be persistent in the face of obstacles.
 <br/>
 <br/>
 <strong>
  Physical Demands
  <br/>
  <br/>
 </strong>
 Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70-pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.
 <br/>
 <br/>
 <strong>
  Work Environment
  <br/>
  <br/>
 </strong>
 Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.
 <br/>
 <br/>
 <strong>
  Other Requirements And Qualifications
  <br/>
  <br/>
 </strong>
 Education: High School diploma or equivalent
 <br/>
 <br/>
 Knowledge: Possess basic computer skills
 <br/>
 <br/>
 Job Type: Part-time
</div>


Airline Cross Utilized Agents

Xcelerate Solutions

<div><b>Company Description</b><p><b><br>
Immediate interviews!</b></p><ul><li><b>
$19.64/hour</b> with a total compensation of $27.42 to include wages, benefits, and a retirement plan!</li><li><b>
$24.33/hour after one year of service</b></li><li>
30+ Full and Part-Time TSO Positions Available</li><li>
AM and PM Shifts available</li></ul><p><b>
Join VMD Corp, a leader in providing passenger and checked baggage screening services at various airports across the United States.</b></p><b><br>
Job Description</b><p><b><br>
What you will do:</b></p><p>
Grow in a fulfilling career as an <b>Airport Security Screener</b> <b>at the Kansas City International Airport (MCI) </b>working alongside a team of aviation security professionals. You will use your outstanding customer service and critical-thinking skills while ensuring passenger safety by identifying and preventing unsafe objects from entering onto aircraft.</p><p><b>
Responsibilities specific to this role include, but are not limited to:</b></p><ul><li>
Passenger and Baggage Screening</li><li>
Operating various screening equipment.</li><li>
Communicating and interacting with travelers</li></ul><br>
<b>
Qualifications</b><p><b><br>
What you will need:</b></p><ul><li>
Be a U.S. Citizen or U.S. National</li><li>
Be at least 18 years of age</li><li>
Have a High School Diploma or General Education Development (GED)</li><li>
Pass a computerized assessment (pattern recognition and 2D/3D spatial reasoning)</li><li>
Pass a medical evaluation (vision, hearing, and joint mobility exam)</li><li>
Pass pre-employment drug test</li><li>
Pass a TSA background and financial records check</li><li>
Ability to work any day, Monday &ndash; Sunday, and any shift between 12:00 AM and 11:59 PM</li><li>
Minimum Clearance to Start: Public Trust</li></ul><p><b>
What we offer:</b></p><p>
Competitive Compensation</p><ul><li>
Hourly Wage: $19.64 per hour with a total compensation of $27.42 to include wages, benefits and a retirement plan.</li></ul><p><b>
 </b>Training</p><ul><li>
No prior experience is necessary.</li><li>
Receive on-the-job training to become a certified Officer</li></ul><p>
 Benefits for you and your family</p><ul><li>
Medical | Dental | Vision</li><li>
401K</li><li>
Vacation Leave | Sick Leave</li><li>
Flexible Spending</li><li>
Life insurance</li><li>
Employer Paid Long | Short Term Disability</li><li>
Tuition &amp; Training Reimbursement Program</li></ul><p><b>
Travel and Telecommuting:</b></p><ul><li>
Telecommute Option: None - this is an on-site position</li><li>
Relocation: Relocation is not provided.</li><li>
Travel: None currently required</li></ul><p><b>
Working with VMD:</b></p><ul><li>
VMD Corp, a wholly-owned subsidiary of Xcelerate Solutions, is part of the nation&rsquo;s critical air travel infrastructure. Our Transportation Security Services team helps protect travelers at home and abroad, providing security services at multiple airports across the United States. As a trusted partner to the Department of Defense, Department of Homeland Security, numerous law enforcement and civilian agencies, and the Intelligence Community, VMD and Xcelerate Solutions&rsquo; customers are directly responsible for the security and safety of the United States.</li></ul><br>
<b>
Additional Information</b><p><i><br>
Xcelerate Solutions and its subsidiaries are Equal Employment Opportunity/Affirmative Action Employers. We evaluate qualified applicants without regard to race, color, national origin, religion, age, equal pay, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or expression of another protected characteristic. As part of this commitment to the full inclusion of all qualified individuals, Xcelerate provides reasonable accommodations if needed because of an applicant's or an employee's disability. Xcelerate Solutions maintains a drug-free workplace.</i></p></div>

Airport Security Screening Officer - Apply Today!

Nelson Enterprise Technology Services

<p><i><b>NETS is currently seeking a TSA Officer - </b></i>No prior security experience required; <b>all required training is provided and compensated.</b></p><p>Wouldn&rsquo;t it be great to build your career supporting our nation&rsquo;s first line of defense against threats to air traffic? With NETS, you will have the opportunity to utilize your great customer service and critical-thinking skills while ensuring the safety of the traveling public. As a TSA SSA working alongside a team of aviation security professionals, you will be responsible for identifying dangerous objects in property and/or on passengers; and preventing those objects from being transported onto aircrafts. Additionally, the TSA SSA will be responsible for:</p><ul><li>Conducting passenger pat-downs, and property searches; lifting/carrying bags (up to 50 pounds), bins and property.</li><li>Continuously and effectively interacting with the public by giving directions and responding to inquiries.</li><li>Providing the traveling public with the highest levels of customer service and professionalism.</li><li>Providing effective decision-making in both crisis and routine situations; maintain focus and awareness within a stressful distracting environment.</li><li>Operating various screening equipment.</li></ul><p><b>Experience Needed to be Successful:</b></p><ul><li>Must possess excellent communication skills with proficiency in the English language; ability to read, write, speak and comprehend.</li><li>Ability to operate security equipment at screening checkpoints.</li><li>Attention to detail, interpersonal skills with established reliable work values.</li><li>Ability to successfully complete required classroom, on-the-job training, and certification exams.</li><li>Able to work irregular hours and/or shifts including holidays and weekends.</li><li>Ability to retain knowledge of Standard Operating Procedures and follow verbal and written instructions.</li></ul><p><b>Basic Qualifiers:</b></p><ul><li>Education: Must possess a High School Diploma, GED, or equivalent.</li><li>Can additional years of experience be substituted for degree? Yes, a minimum of one year of full-time work experience in security aviation screening or X-ray technician work.</li><li>Work Status Requirement: US Citizen</li><li>Age requirement: Must be at least 18 years of age.</li><li>Required Certifications: None</li><li>Proof of Covid vaccination will be required</li></ul><p>Job Types: Full-time, Part-time</p><p>Pay: $22.91 - $27.59 per hour</p><p>Expected hours: 40 per week</p><p>Benefits:</p><ul><li>On-the-job training</li></ul><p>Experience:</p><ul><li>Security Guard: 1 year (Preferred)</li><li>Airport Security : 1 year (Preferred)</li></ul><p>Work Location: On the road</p>

Airport Screening Associate

GAT Airline Ground Support

GAT is seeking dynamic individuals to join its team of aviation professionals to join our team.
<br><b>Classification:</b> Variable Hour, Non-Exempt
<br><br>
<b>Job Summary:</b><br>
Cabin Cleaner Agents provide support to GAT's airline clients by performing a variety of ground handling services while providing clients and passengers with prompt, friendly, and courteous service.
<br><br>
<b>Job Responsibilities:</b><br>
<ul>
<li>Perform cosmetic arrangement of seat belts, headrests, etc.</li>
<li>Helps prepare cabin for Customer boarding and departure, which can include cleaning of seats, seat pockets, floor, galleys and lavatories</li>
<li>Cleaning and servicing of aircraft interiors, including cabin, cockpit, galleys and lavatories.</li>
<li>Checking, handling, assembling, removing, and installing passenger service cabin furnishings and supplies according to list specifications and cleaning must be highly detailed and specific to ensure all areas are completely free of dirt, debris, marks, fingerprints, etc.</li>
<li>Assist Ramp agents when Cabin Cleaning is complete.</li>
<li>Load and unload passenger baggage and/or freight and cargo to/from aircraft bins, bag carts, and/or conveyor belts.</li>
<li>Transports loaded bags and/or freight and cargo to/from aircraft and/or airport terminals</li>
<li>Drives and/or operates ground support equipment</li>
<li>Performs FOD walks in the ramp area between flights</li>
<li>Marshals aircrafts during arrival and departures</li>
<li>Ensures necessary ground equipment is available in the ramp area and bag room for upcoming flights</li>
<li>Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags</li>
<li>Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations</li>
<li>Adheres to company policies and procedures</li>
<li>Perform other duties as assigned</li>
</ul>
<b>Requirements:</b><br>
<ul>
<li>Ability to navigate electronic devices (computers, fax machines, printers, timeclock, etc).</li>
<li>A working knowledge of GSE maintenance issues.</li>
<li>Experience and understanding of the commercial issues in aviation.</li>
<li>Must have a High School diploma, GED</li>
<li>Must be at least 18 years of age</li>
<li>Capable of processing information in a timely manner</li>
<li>Must have and maintain a Valid Driver's License</li>
<li>Able to proficiently speak, read, and write in English</li>
<li>Basic computer literacy</li>
<li>Previous ramp or airline experience</li>
<li>Must successfully complete all training requirements and maintain certifications throughout employment</li>
<li>Must clear a FBI fingerprint background check</li>
</ul>
Physical Requirements
<br><ul>
<li>Must be physically fit to perform duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time</li>
<li>Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively</li>
<li>Must be physically fit to perform the duties of the job</li>
<li>Willing to work outside in all types of weather conditions with exposure to loud noises</li>
</ul>
Specific Working Hours
<br><ul>
<li>Must be able and flexible to work variable shifts, weekends, and holiday specific shifts to be determined</li>
<li>Must be able to work extended hours on short notice during non-routine operations</li>
</ul>
GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. GAT Airline Ground Support is a drug free workplace and conducts random drug test. Employment with GAT Airline Ground Support is contingent upon a clear driving record, 10-year criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.

Airport Cabin Appearance Agent

Explore 449+ Customer service manager airport customer experience in Kansas City this March. Find roles across top companies and apply now to boost your career.