customer service manager

Top Notch Consultancy

<div>
 Our client, a leading luxury automotive brand, is seeking an experienced
 <strong>
  Service Manager
 </strong>
 to join their team in
 <strong>
  Doha, Qatar
 </strong>
 . The ideal candidate will deliver premium service consulting tailored to individual customer needs, ensuring loyalty through exceptional service and care.
 <br/>
 <br/>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage all service operations to ensure adherence to quality and customer satisfaction standards.
  </li>
  <li>
   Deliver personalized consulting to customers, addressing their unique needs and preferences to foster loyalty.
  </li>
  <li>
   Maximize aftersales opportunities, ensuring growth in parts and accessory sales to meet or exceed revenue targets.
  </li>
  <li>
   Lead and develop a cross-functional team, enhancing expertise through regular training and mentoring.
  </li>
  <li>
   Oversee operational management of the service department, ensuring efficient processes and compliance with company policies.
  </li>
  <li>
   Build and maintain strong relationships with customers, addressing concerns and feedback to enhance satisfaction.
  </li>
  <li>
   Collaborate with sales and marketing teams to align service offerings with customer expectations and market trends.
  </li>
  <li>
   Prepare and present performance reports related to service quality, customer satisfaction, and financial performance to senior management.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
 </strong>
 :
 <br/>
 <br/>
 <ul>
  <li>
   Bachelors degree in Business Administration, Mechanical Engineering, or a related field.
  </li>
  <li>
   5+ years of experience in customer service management within the automotive industry.
  </li>
  <li>
   Proven track record in aftersales service management and sales optimization.
  </li>
  <li>
   Strong leadership and team management skills with the ability to motivate and develop staff.
  </li>
  <li>
   Excellent communication and interpersonal skills, capable of building rapport with customers and team members.
  </li>
  <li>
   Analytical mindset with the ability to interpret data and make informed decisions.
  </li>
  <li>
   Familiarity with dealership management systems and CRM software is an advantage.
  </li>
  <li>
   Customer-focused with a passion for providing exceptional service and ensuring customer loyalty.
  </li>
  <li>
   Proficiency in English and Arabic is a must.
   <br/>
  </li>
 </ul>
</div>


Service Manager

QNB Group

<div>
 <strong>
  About QNB
  <br/>
  <br/>
 </strong>
 Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
 <br/>
 <br/>
 QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
 <br/>
 <br/>
 QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
 <br/>
 <br/>
 Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
 <br/>
 <br/>
 QNB Group has an active community support program and sponsors various social, educational and sporting events.
 <br/>
 <br/>
 <strong>
  Job Purpose Summary
  <br/>
  <br/>
 </strong>
 The incumbent is mainly responsible for leading a team of customer service representatives in providing efficient, friendly and quality service to customers; answering queries, providing information and guiding customers through various banking procedures; marketing the Group&rsquo;s products and services and encouraging customers to increase their business with the Group. Manage and provide consistent, timely and accurate service support to help maintain customer service levels to CB clients
 <br/>
 <br/>
 <strong>
  Essential Duties &amp; Responsibilities By Dimensions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Shareholder &amp; Financial:
  </li>
  <li>
   Proactively market the Group&rsquo;s products to increase sales volume and profitability, and to achieve or exceed set targets and goals.
  </li>
  <li>
   Suggest Key Performance Indicators (KPIs) for branch customer service performance monitoring and quality measurement purposes.
  </li>
  <li>
   Implements KPI&rsquo;s and best practices for Manager, Corporate Customer Services
  </li>
  <li>
   Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
  </li>
  <li>
   Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.
  </li>
  <li>
   Demonstrate clear understanding of the important factors behind the bank's financial &amp; non-financial performance.
  </li>
  <li>
   Customer (Internal &amp; External):
  </li>
  <li>
   Enhance the Group&rsquo;s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.
  </li>
  <li>
   Monitors service quality indicators and takes corrective measures to ensure highest level of customer satisfaction and ensures all problems/complaints/queries are handled quickly, efficiently and tactfully.
  </li>
  <li>
   Resolves escalated customer complaints and ensures timely resolution of the same
  </li>
  <li>
   Aims to increase bank&rsquo;s market share by ensuring high level of service and meeting the turnaround time for various processes as laid down.
  </li>
  <li>
   Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.
  </li>
  <li>
   Drives sales of new products ensures proper documentation of applications and tracks sales targets to achieve growth.
  </li>
  <li>
   Provides cross-sell leads to sales teams and ensure timely follow-up to ensure conversion.
  </li>
  <li>
   Build and maintain strong and effective relationship with the all other related units to achieve the Group&rsquo;s goals/objectives.
  </li>
  <li>
   To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests.
  </li>
  <li>
   Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
  </li>
  <li>
   Build and maintain strong/effective relationships with related departments/units to achieve the Group&rsquo;s objectives.
  </li>
  <li>
   Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
  </li>
  <li>
   Internal (Processes, Products, Regulatory):
  </li>
  <li>
   Act as the first point of contact for customers, especially for new customers, answer their queries and provide information about various products and services offered by the Group.
  </li>
  <li>
   Maintain customer services area files, database, records, registers and logs under control.
  </li>
  <li>
   Provide authorizations and downloads as necessary to ensure smooth running of the daily work.
  </li>
  <li>
   Coordinate with Tellers on an &ldquo;as is needed&rdquo; basis to ensure smooth operations, and timely and friendly service delivery.
  </li>
  <li>
   Lead and direct the daily activities for Customer Service unit including, but not limited to;
  </li>
  <li>
   checking customers&rsquo; applications for different types of products and services,
  </li>
  <li>
   checking loan applications and loan agreements before submitting the same for approvals,
  </li>
  <li>
   authorizing customers&rsquo; signatures,
  </li>
  <li>
   authorizing the daily work of the customer services staff,
  </li>
  <li>
   Following up dormant accounts especially debit accounts,
  </li>
  <li>
   preparing management reports such as monthly opened/closed accounts
  </li>
  <li>
   Ensures implementation of all audit recommendations and minimizes occurrence of any deviations during audit checks
  </li>
  <li>
   Continuous Improvement:
  </li>
  <li>
   Set examples by leading improvement initiatives through cross-functional teams ensuring successes.
  </li>
  <li>
   Identify and encourage people to adopt practices better than the industry standard.
  </li>
  <li>
   Continuously encourage and recognise the importance of thinking out-of-the-box within the team.
  </li>
  <li>
   Encourage, solicit and reward innovative ideas even in day-to-day issues.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education And Experience Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),
  </li>
  <li>
   At least 6 years of relevant experience, preferably within a highly rated international bank.
  </li>
  <li>
   Well-informed of branch customer service practices and regulations.
   <br/>
   <br/>
  </li>
 </ul>
 Note: you will be required to attach the following:
 <br/>
 <br/>
 <ul>
  <li>
   Resume/CV
  </li>
  <li>
   Passport
  </li>
  <li>
   QID
  </li>
  <li>
   Education Certificate
  </li>
  <li>
   Birth Certificate
  </li>
 </ul>
</div>


QNB3571 - Manager Corporate Customer Services (Qatarization)

Loft A Studio

<div>
 <p>
  <strong>
   Company Description
  </strong>
 </p>
 <p>
  Loft A Studio is a creative and innovative hub committed to designing exceptional and functional spaces that bring your unique ideas to life. Our passionate team of analysts, engineers, and designers specializes in delivering visually stunning solutions for diverse projects. From concept development through to project completion, we prioritize excellence, quality, and customer satisfaction. At Loft A Studio, we transform visions into impactful realities.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Description
  </strong>
 </p>
 <p>
  We are seeking a proactive, customer-focused Beach Manager to oversee the daily operations of our beach and surrounding facilities. The ideal candidate will ensure that guests have a safe, clean, and enjoyable experience. In addition to managing the beach itself, the role includes overseeing amenities such as bathrooms, showers, and equipment rentals. The Beach Manager will be the point of contact for guests and staff, ensuring that all operational aspects run smoothly.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Guest Service Excellence
   </strong>
   : Greet guests, answer inquiries, and provide assistance with services and amenities. Ensure that guests feel welcomed and have a memorable experience at the beach.
  </li>
  <li>
   <strong>
    Operational Oversight
   </strong>
   : Oversee the daily operations of the beach area and its surrounding facilities, including restrooms, showers, changing rooms, and seating areas. Ensure everything is clean, operational, and welcoming at all times.
  </li>
  <li>
   <strong>
    Facility Maintenance and Cleanliness
   </strong>
   : Regularly inspect and maintain the cleanliness and functionality of all beach facilities, including bathrooms, showers, seating, and any other amenities. Ensure that waste disposal and recycling stations are regularly emptied and well-maintained.
  </li>
  <li>
   <strong>
    Safety and Compliance
   </strong>
   : Monitor the beach area and surrounding facilities for safety, ensuring that all safety regulations are followed. This includes ensuring that equipment (umbrellas, loungers, etc.) is in good condition and enforcing beach rules and regulations.
  </li>
  <li>
   <strong>
    Staff Supervision
   </strong>
   : Lead and coordinate beach and facility staff, including lifeguards, attendants, and maintenance personnel. Provide ongoing support, training, and ensure team members are delivering exceptional customer service.
  </li>
  <li>
   <strong>
    Emergency Response
   </strong>
   : Be prepared to handle emergencies such as medical incidents or weather-related concerns. Work closely with emergency responders when necessary and maintain the highest safety standards.
  </li>
  <li>
   <strong>
    Customer Experience Management
   </strong>
   : Handle guest feedback, complaints, and requests promptly and professionally. Address any issues with the facilities (e.g., cleanliness, broken equipment) in a timely manner to ensure guest satisfaction.
  </li>
  <li>
   <strong>
    Inventory and Equipment Management
   </strong>
   : Keep track of supplies and equipment related to the beach and surrounding amenities (e.g., beach chairs, umbrellas, cleaning supplies). Ensure that everything is properly stocked, maintained, and safe for use.
  </li>
  <li>
   <strong>
    Event and Activity Coordination
   </strong>
   : Assist with planning and coordinating beach events, rentals, and recreational activities.
  </li>
  <li>
   <strong>
    Reporting
   </strong>
   : Maintain regular reports on the condition of beach facilities, guest feedback, staff performance, and any issues that need addressing. Keep track of maintenance and supply needs.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
  :
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Proven experience in hospitality, customer service, or facility management (5 years preferred).
  </li>
  <li>
   Strong communication and problem-solving skills with a focus on customer service.
  </li>
  <li>
   Ability to multitask and manage various operational aspects simultaneously.
  </li>
  <li>
   Knowledge of beach safety procedures, facility maintenance, and guest services.
  </li>
  <li>
   Friendly, approachable, and professional demeanor.
  </li>
  <li>
   Ability to work in an outdoor environment and manage tasks in varying weather conditions.
  </li>
  <li>
   Leadership experience and ability to manage a diverse team.
  </li>
  <li>
   Fluent in both English and Arabic
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred
  </strong>
  :
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   First Aid and CPR certification.
  </li>
  <li>
   Experience managing or supervising outdoor spaces with multiple amenities.
  </li>
  <li>
   Familiarity with local culture, tourism, and recreational offerings.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Work Environment
  </strong>
  :
 </p>
 <p>
 </p>
 <p>
  This is a hands-on, outdoor role that requires physical stamina and the ability to work in a variety of weather conditions. The Beach Manager will be responsible for ensuring the beach and surrounding facilities are safe, clean, and functional at all times.
 </p>
</div>


Beach Manager

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Customer Experience Shift Manager
</div></div><div><div>Ref #
</div><div>229284
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Customer Service
</div></div><div><div><ul><li>Closing date: 01-Jan-2026</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the Role</b><br>
To efficiently manage and direct Customer Experience operations and ground handling activities while on duty with oversight of: Passenger Services, Special Handling, Porterage, Lost and Found, Trolley Management and any other service as directed by QAS Management. Support, monitor and control ground handling service delivery to maintain high operational standards in line with Company polices, respective Customer Airline Standard Ground Handling Agreement and Service Level Agreements (SLA).</p><div><b>
Responsibilities</b><br>
<ul><li>accountable for the management and supervision of Customer Experience Operations on a shift basis with the support of direct reports in charge of controlling and supervising operational zones.</li><li>Responsible for the health and safety of employees, promoting safe working environment by identifying unsafe practices and applying just culture principles.</li><li>Lead by example while maintaining health and safety standards and excellent working practices in line with Company polices. Execution of people engagement plans to maintain just culture principles and control of a diverse business operation.</li><li>Engage and monitor the operational assessment through regular observations by team while identifying any potential non-compliance and implement preventative and/or process improvement action plans.</li><li>Responsible for the investigation and reporting of any critical accidents, incidents, operational constraints during the shift, supporting Managers within Customer Experience operations, in the resolution of service deficiencies in a timely manner.</li><li>Ensure that Company&rsquo;s and individual carrier&rsquo;s (OAL) standards are followed and maintained at agreed service level of quality and compliance in the operations.</li><li>Monitor, control and utilize resource plans (Workforce and equipment) in alignment with agreed service standards for QAS &amp; customer airlines.</li><li>Build and maintain strong working relationships with internal and external stakeholders for process efficiencies.</li><li>Monitor and support the role out of new approved technologies from the business to improve the ground handling processes and associated activities.</li><li>Review Standard Operating Procedures (SOPs), provide feedback and report any discrepancies within the operational areas. Monitor and work towards execution of established Key Performance Indicators (KPIs) while on duty.</li><li>Participate in management and/or operational meetings to ensure that issues of operations, safety and security are promptly addressed, resolved and amendments made to internal service level agreements.</li><li>Conduct pre-shift meetings to discuss shift activities, expectations and direct reallocation of staff if needed to enhance resources and timing.</li><li>Ensure highest level of communication and interactions are maintained with all Customer Experience staff to understand the expectations and parameters of delegated responsibilities including, but not limited to, decision making, required actions, constraints and deadlines.</li><li>Oversight of Customer Experience operational activities, and respond effectively to situation in real time environment which could cause service deficiency and negative impact on company brand and reputation.</li><li>Execute Business Continuity Plans with minimum operational interruption for critical operational situations and follow escalation process as defined.</li><li>Execute and monitor plans as directed by QAS Management in order to achieve the safe handling of critical services and special events or state visits at HIA and DIA</li><li>Creation and submission of shift reports detailing management information covering the following areas but not limited to safety and security, operations, resource allocation, people management, incidents, accidents, staff injuries, locally and from outstations.</li><li>Perform other department duties related to his/her position as directed by the Head of the Department.</li></ul></div><br>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><div><b>About you</b><br>
Essential<br>
<ul><li>Bachelor&rsquo;s Degree or Equivalent</li><li>Minimum 6 years of job-related experience</li><li>Work experience in airline or ground handling operations</li><li>Experience of leading, Managing, inspiring and engaging a large multi-cultural workforce.</li><li>Must possess a strong, decisive and collaborative leadership style.</li><li>Demonstrate the highest standard of integrity, equality and respect.</li><li>Ability to effectively communicate with clear, concise and consistent messages.</li><li>Fluent in spoken and written English.</li></ul>
Preferred<br>
<ul><li>Medium sized Station Manager for a ground handling company or airline.</li></ul></div><p><b><br>
About Qatar Airways Group</b><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=229284</div></div></div></div></div></div></div></div>

Customer Experience Shift Manager

<div><div><div><div><div><div><div><div>Job title
</div><div>Global Customer Service Officer
</div></div><div><div>Ref #
</div><div>222787
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing date: 11-Jan-2026</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p>The air cargo industry is entering an accelerated phase of change and transformation. From digitalizing the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. As the world&rsquo;s largest global air cargo carrier, Qatar Airways is leading this change. To support our vision, we are looking for talents &ndash; the bold, the imaginative and the change-maker. All of who will support Qatar Airways Cargo&rsquo;s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of our passionate team.<br>
As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of Qatar Airways Digital&rsquo;s Team in Doha as a Global Customer Service Officer.</p>
<p><b>About the role</b></p>
<p>As a Global Customer Service Officer, you will enhance Qatar Airways Cargo customer experience and in line with the core values, by offering an escalation point of contact for both internal and external customers across the network from booking until final delivery by managing a closed loop activity to ensure all customers are receiving the service Qatar Airways Cargo are committed and to ensure all corrective actions are put in place to address service failures.<br>
As part of your role, your responsibilities will be inclusive of, but not limited to the following:</p>
<ul><li>Coordinate day to day work functions, acting as a &ldquo;go to&rdquo; person and investigating and resolving complex customer issues. Queries may be received on a range of issues including Misrouted Cargo, Damaged Cargo, Offloaded Cargo, Missing Cargo and any discrepancies.</li>
<li>Understand the needs and requirements of the customer and manage their expectations and the service received and pro-actively resolve potential or current issues in a timely and efficient manner.</li>
<li>Ensure to track all customer escalation and resolution activities for quality and metrics reporting through existing tools to facilitate reporting and identification of common inquiries, maintain an accurate database of customer queries with actionable data output in preparation through the Customer Relationship Management (CRM) application.</li>
<li>Identify trends related to customer inquiries to respond proactively and provide feedback to management.</li>
<li>Develop a clear and in-depth knowledge of all Qatar Airways Cargo products in order to understand and resolve customer queries in the first instance wherever possible.</li>
<li>Collaborate with other departments on cross functional tasks and projects representing the Customer Experience function and ensuring the voice of the customer is always present in the resolution discussion.</li>
<li>Perform other department duties as directed by Line Manager of Head of the Department.</li>
</ul><p></p><p><b>Be part of an extraordinary story</b></p>
<p>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.<br>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.<br>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p>
<ul><li>Bachelor&rsquo;s degree or equivalent with a minimum of 3 years of job-related experience in air cargo, logistics, or a related field.</li>
<li>Solid understanding of air cargo customer service practices and procedures.</li>
<li>Knowledge of cargo reservation, acceptance and handling processes.</li>
<li>Familiarity with IATA and TACT regulations.</li>
<li>Strong communication skills with excellent command of English (verbal and written)</li>
<li>Proficiency in French and Arabic is preferred and will be considered an asset.</li>
<li>Advanced proficiency in MS Office tools (Excel, Word, Outlook) with strong presentation and reporting skills.</li>
<li>A proactive mindset with the ability to work independently and manage multiple tasks in a fast-paced environment.</li>
</ul><p></p><p><b>About Qatar Airways Group</b></p>
<p>Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><br>
<p><br>
<b>How to apply</b></p>
<p>If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=222787</div></div></div></div></div></div></div></div>

Global Customer Service Officer

Al Dar properties

<p><b>Job Title:</b> Customer Care Executive &ndash; Maintenance Department<br/><b>Location:</b> Bin Mahmoud Doha Qatar<br/><b>Company:</b> Al Dar Properties &ndash; Real Estate Division<br/><b>Job Type:</b> Full-time<br/><b>Availability:</b> Immediate Joiners Preferred</p><p><b>Job Description:</b><br/>We are a leading real estate company seeking a <b>Customer Care Executive</b> for our <b>Maintenance Department</b>. The ideal candidate will be responsible for ensuring excellent customer service by handling maintenance-related inquiries, complaints, and service requests from tenants .</p><p><b>Key Responsibilities:</b></p><ul><li>Respond to customer calls, emails, and messages regarding maintenance issues.</li><li>Coordinate with the maintenance team to schedule service requests and follow up on job completion.</li><li>Maintain accurate records of service requests and customer interactions.</li><li>Handle customer complaints professionally and resolve them in a timely manner.</li><li>Provide updates to customers regarding the status of their requests.</li><li>Prepare daily/weekly reports for the management.</li><li>Ensure high levels of customer satisfaction through efficient service delivery.</li></ul><p><b>Requirements:</b></p><ul><li>Minimum 2 years of experience in a <b>Customer Care</b> role, preferably within <b>real estate or maintenance services</b>.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to multitask and work under pressure.</li><li>Good knowledge of MS Office (Word, Excel, Outlook).</li><li>Fluency in English (Arabic is an advantage).</li><li>Valid QID and NOC (preferred for local candidates).</li></ul><p><b>How to Apply:</b><br/>If you meet the above qualifications and are ready to join immediately, please send your updated CV to s.khan@aldarproperties.qa.</p><p>Job Type: Full-time</p>

Customer Care Executive – Maintenance Department

<p>We are seeking an experienced and motivated <b>Store Manager</b> to lead our electronics retail store. The ideal candidate will be responsible for managing daily store operations, driving sales, leading the team, and ensuring excellent customer service.</p><p>Key Responsibilities</p><ul><li>Oversee day-to-day store operations and ensure smooth functioning</li><li>Manage and motivate sales staff to achieve targets</li><li>Ensure excellent customer service and resolve customer issues professionally</li><li>Maintain inventory levels and coordinate stock replenishment</li><li>Monitor sales performance and prepare reports</li><li>Implement sales strategies and promotional activities</li></ul><p>Requirements</p><ul><li>Proven experience as a Store Manager or Assistant Manager (electronics retail is must)</li><li>Strong leadership and team management skills</li><li>Good knowledge of electronic products (mobiles, accessories, home appliances, etc.)</li></ul><p>Job Type: Full-time</p><p>Pay: QAR6,000.00 - QAR7,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you have experience in Retail Electronics </li><li>Are you male candidate</li><li>Are you currently working as Store Manager / Assistant store Manager in electronics</li></ul>

Store Manager - Electronics

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