customer service representative Jobs in Karachi

customer service representative

customer support representative Jobs in Karachi

customer support representative

sales manager

marketing manager

corporate sales manager

customer service manager

Dawlance

<div>
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Look over the daily operations and performance of AWS. Also, maintain control over the employees in the AWS for the pursuit of quality service.
 </li>
 <li>
 Attend to the complaints of customers; direct relevant employees to resolve complaints. Also, maintaining check &amp; balance of all system documents and in case of any error, take corrective measures with the consultation of the Branch Manager.
 </li>
 <li>
 Ensuring that once a complaint has been attended to and rectified by Dawlance technical service officers, the same fault should not be reported.
 </li>
 <li>
 Maintain conducive relations with dealers and franchises to ensure they add value to the business. Also, to ensure that all the reports of Branch/Franchises (Revenue, Satisfaction, Quality, warranty issues, and trainings) are sent to the Branch Manager.
 </li>
 <li>
 To ensure employees are well aware of health and safety precautions.
 </li>
 <li>
 To control warranty, costs, expenses, revenue generation, and monitor &amp; analyze the quality improvement services.
 </li>
 <li>
 Monitor daily collections, reconciliation, and deposits in the bank, and report daily tothe Branch Manager.
 </li>
 <li>
 To ensure the branch runs smoothly and policies &amp; regulations made by upper management are properly implemented &amp; practiced.
 </li>
 <li>
 To guide the actions of employees and ensure that key performance indicators (KPIs) are met and SOPs are followed.
 </li>
 <li>
 To perform any job or task assigned by the Branch Manager.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 
 
 Education:
 
 
 
 Undergraduate Engineer - having 1-2 years of experience in the relevant field
 
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Strong interpersonal skills
 </li>
 <li>
 Complaint handling tactics
 </li>
 <li>
 Technical knowledge of the products
 </li>
 <li>
 Education in industrial, mechanical, or electric engineering
 </li>
 <li>
 Functional experience
 </li>
 </ul>
</div>

Assistant Service Manager

3D Lifestyle

About the Company:3D Lifestyle Ltd. is the Largest Medical Aesthetic Center. 3D Lifestyle Ltd. a UK based brand and an International Company affiliated with 3D Lipo. 3D Lifestyle Ltd. provides different Non Surgical Treatments like Laser Hair Removal, Body Contouring, Tattoo Removing, Hydra Facial, Collagen facial, Skin Rejuvenation, PRP, Chemical peels, Anti Aging Procedures etc.Our Organizational Culture : 3D Lifestyle is a workplace where our employees are engaged and they work together on all work related projects and help where necessary. Our employees are knitted together, not separated. We embrace new ideas by our employees . We truly believe that a positive culture comes from being mindful, and respecting your coworkers, and being empathetic and that's our core belief. Hence, 3D lifestyle is definitely a workplace where there will be a smile on your face &amp; laughter as when you are at your desk, or walking down the hallway or the moment when you stepped into the office. You hear people having conversations and having a good time in the midst of high stress level with intense focus.3D lifestyle is in a hunt for a suitable candidate for the position &quot;Center Manager/ Front Desk Manager&quot;Education :B.com, BSc, BBA, M.Com, or 2 years associate degree or any other relevant degree.(Must be a graduate)Requirements &amp; Skills:<ul><li>Well groomed &amp; Confident personality</li><li>Excellent Communication Skills</li><li>MS Office (Excel, word)</li><li>Computer Literate</li><li>Proactive personality</li></ul>Experience :Minimum 1 year of experience in a call center or in any other customer service is mandatory for this position.Responsibilities:<ul><li>Greeting &amp; welcoming customers</li><li>Dealing with inquiries, complaints and emergencies</li><li>Undertaking administrative &amp; operational tasks acting as a central manager for the branch of the company</li><li>Keeping customer, statistical and financial records</li><li>Coordination with doctors in terms of setting appointments, consultations, follow up calls and reminder calls</li><li>Supervise and monitor the admin and janitorial staff</li><li>Cash handling</li></ul>Gender: Females are highly encouraged to apply.Candidates who live near will be preffered.Location: Clifton, Karachi NOTE: Salary will be market-competitive.Job timings: (10:00 AM - 08:00 PM)Job Type: Full-timePay: Rs40,000.00 per monthWork Location: In person

Female Center Manager/Front Desk Manager - Clifton

CG Global Pvt. Ltd.

At LOKAL Rooms, we are seeking a Customer Service Executive who will be a vital part of our customer service team, handling inbound and outbound calls; providing excellent service, addressing customer inquiries and concerns, and ensuring a positive customer experience. Proficiency in CRM systems, query resolution, and tracking will be integral to your daily operations.Your Daily Responsibilities:<ul><li>Handle inbound and outbound calls, assisting guests/ clients with inquiries, bookings, and issue resolution.</li><li>Deliver exceptional customer service while maintaining professionalism and a positive attitude.</li><li>Ensure accurate and timely recording of customer interactions and details.</li><li>Address customer complaints and escalate complex issues to the appropriate department for resolution.</li><li>Maintain up-to-date knowledge of company products, services, and policies to provide accurate information to customers.</li></ul>Your Expertise:<ul><li>Strong verbal and written communication skills.</li><li>Previous experience in a customer service or call center role is advantageous.</li><li>Ability to handle a high volume of calls while maintaining quality service.</li><li>Positive and proactive attitude with excellent problem-solving skills.</li></ul>Location:Position based in Clifton, Block 9Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Will you be comfortable commuting to office in Block 9, Clifton?</li><li>Please mention current salary.</li><li>Please mention expected salary.</li></ul>Experience:<ul><li>Customer Service: 1 year (Required)</li></ul>Work Location: In person

Customer Service Executive

Xynomics

We&rsquo;re Hiring!Position: Assistant Manager Sales &ndash; Philips Personal Care ProductsLocation: KarachiExperience Required: 2&ndash;4 Years (Relevant Sales Experience)Qualification: Graduate/MastersSalary Range: PKR 100,000 &ndash; 150,000 (Commensurate with experience)Key Responsibilities:Manage and grow sales of Philips Personal Care productsDevelop and maintain strong relationships with distributors and key accountsAchieve monthly and annual sales targetsAnalyze market trends and competitor activitiesCoordinate with internal teams to support sales operationsRequirements:Proven sales experience in personal care, FMCG, or related productsKeen understanding about local marketStrong communication, negotiation, and relationship-building skillsAbility to work independently and meet sales targetsInterested candidates are encouraged to share their CVs at careers@hospicaresystems.com with the subject line &ldquo;Assistant Manager Sales &ndash; Philips Personal Care&rdquo;.Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Assistant Manager Sales – Philips Personal Care Products

octopus Digital Network

Answer calls professionally and dial follow up<ul><li>Respond to customer inquiries</li><li>Handle and resolve customer complaints</li><li>Provide customers with product &amp; service information</li><li>Process complains and new orders via calls &amp; chats</li><li>Coordination with concerned department in cases, customer query needs to solve on priority basis.</li><li>Follow up the complains and reporting of loop closing to line manager.</li><li>Must be follow instructions and any other task assigned by line manager</li></ul>Requirements:Strong communication skills in both Urdu and English Good typing speed with accuracy Ability to browse and identify locations efficiently Proficient in computer usage and basic applicationsJob Type: Full-timePay: Rs35,000.00 - Rs60,000.00 per monthWork Location: In personExpected Start Date: 01/01/2026

CSR Require For Domestic Night Campaign

H&S Apparel

Job Title: Branch ManagerDepartment: RetailJob Summary: H&amp;S Apparel is one of the fastest-growing men&rsquo;s fashion brands in Karachi. We focus on quality, great prices, and excellent customer service. With multiple stores across the city, we are looking for an experienced Branch Manager to oversee daily store operations, drive sales performance, manage staff, and ensure excellent customer experience while maintaining brand standards and operational discipline.Key Responsibilities:<ul><li>Manage end-to-end store operations including sales floor, cash counters, stockroom, and store presentation</li><li>Ensure achievement of sales targets through team motivation, upselling, and customer engagement</li><li>Supervise, train, and discipline store staff; manage attendance, grooming, and performance</li><li>Oversee inventory control, stock accuracy, replenishment, and shrinkage prevention</li><li>Ensure proper cash handling, POS accuracy, and daily financial closures</li><li>Maintain visual merchandising standards, mannequins, signage, and store ambience</li><li>Handle customer complaints, exchanges, and high-value customers professionally</li><li>Ensure compliance with company SOPs, safety, security, and anti-theft policies</li><li>Coordinate with Area Manager, Warehouse, HR, Accounts, and Admin for smooth operations</li><li>Prepare daily, weekly, and monthly operational and sales reports</li></ul>Requirements:<ul><li>Minimum 3 years of experience as a Branch / Store Manager in retail garments.</li><li>Strong leadership, sales, and people-management skills</li><li>Good understanding of inventory, cash controls, and store KPIs</li><li>Ability to handle pressure, multitask, and lead by example</li><li>Strong communication and customer-handling skills</li></ul>Timings: Retail shifts Salary: Market competitive (based on experience)Job Type: Full-timeExperience:<ul><li>Retail garments: 3 years (Required)</li></ul>Work Location: In person

Branch Manager

Job Responsibilities:<ul><li>Answer incoming calls professionally and make follow-up calls as required.</li><li>Respond promptly to customer inquiries via calls and chat.</li><li>Handle customer complaints efficiently and ensure timely resolution.</li><li>Provide accurate product and service information to customers.</li><li>Process new orders and complaints by punching data into POS and CRM systems.</li><li>Coordinate with relevant departments to resolve customer issues on a priority basis.</li><li>Follow up on complaints and report closure status to the line manager.</li><li>Comply with instructions and perform additional tasks assigned by the line manager.</li></ul>Requirements:<ul><li>Strong verbal and written communication skills in both Urdu and English.</li><li>Fast and accurate typing skills.</li><li>Ability to search, navigate, and identify locations efficiently.</li><li>Proficient in computer usage and basic software applications.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs55,000.00 per monthWork Location: In personExpected Start Date: 30/12/2025

Domestic Call Center Agents Job - Night Shift

Explore 1035+ Customer service manager in Karachi this January. Find roles across top companies and apply now to boost your career.