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client relations specialist Jobs in Tampa

client relations specialist

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customer service representative Jobs in Tampa

customer service representative

customer service manager

A Hiring Company

<div>
 
 Customer Service Manager
 
 
 
 
 Business Center Manager
 
 When you join our team as a Business Center Manager, you will be responsible for leading and overseeing all daily operations of the Business Center. This position plays a key leadership role in driving customer satisfaction, operational excellence, and department performance. You will manage business customer relationships, supervise and develop team members, oversee scheduling and workflow processes, and ensure efficient execution of customer orders from start to finish.As a leader within our organization, you will be expected to identify opportunities to improve service, increase sales, and enhance operational efficiency while collaborating with other departments to achieve overall company goals.
 
 WHY SANWA FOOD GROUP
 
 
 :
 
 Sanwa Famer's Market, a division of Sanwa Food Group, has been a pillar in the Tampa Community for more than 40 years. Throughout the years we've established ourselves as a leader in the food distribution industry. Our array of eclectic grocery, produce and meat selections span the globe, and our customer focus initiatives provides a service that continues to drive our success.We take pride in creating a diversified culture where our team members are able to grow and learn to excel in various opportunities within our company.As a Sanwa team member, you will become part of our dynamic, growing company, servicing both retail and wholesale customers in a fast-paced service driven environment. We are looking for truly exceptional individuals to continue the Sanwa tradition of excellence. Come grow with us!
 
 MAIN JOB DUTIES AND RESPONSIBILITIES:
 
 <ul>
 <li>
 Oversee and manage all day-to-day operations of the business Center, ensuring efficiency, accuracy, and high service standards
 </li>
 <li>
 Lead, coach, develop Business Center staff; conduct performance evaluations, provide feedback, and support employee growth
 </li>
 <li>
 Manage staffing levels, scheduling, productivity, and attendance to ensure operational coverage and efficiency
 </li>
 <li>
 Oversee business customer orders from placement through fulfillment while ensuring quality, accuracy, and on-time completion
 </li>
 <li>
 Build and maintain strong relationships with business customers through professional communication via phone, email, and in person
 </li>
 <li>
 Ensure compliance with food safety guidelines and proper handling of temperature-sensitive products
 </li>
 <li>
 Coordinate with purchasing and other departments to maintain product availability, support special sales, and facilitate new item requests
 </li>
 <li>
 Handle escalated customer concerns, billing discrepancies, and order fulfillment issues with professionalism and urgency
 </li>
 <li>
 Manage financial functions including cash handling, register reconciliation, billing, invoicing, and reporting
 </li>
 <li>
 Monitor department performance metrics and identify opportunities to improve customer service, workflow, and profitability
 </li>
 <li>
 Maintain a clean, safe, secure, and organized work environment in accordance with company policies and legal regulations
 </li>
 <li>
 Ensure team compliance with all company policies, safety standards, and confidentiality requirements
 </li>
 <li>
 Collaborate with other department leaders to support company-wide initiatives and operational goals
 </li>
 <li>
 Lead by example in delivering exceptional customer service and fostering a positive team culture
 </li>
 <li>
 Perform other duties as assigned
 </li>
 </ul>
 
 Physical Demands:
 
 <ul>
 <li>
 Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds.
 </li>
 <li>
 Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store
 </li>
 <li>
 Must be able to perform duties with or without reasonable accommodations
 </li>
 <li>
 Flexible Work Schedule/ Weekends &amp; Holidays a must
 
 </li>
 </ul>
 
 Job Qualifications:
 
 <ul>
 <li>
 Ability to work both independently and within a team environment
 </li>
 <li>
 Ability to multi-task, prioritize, and manage time effectively
 </li>
 <li>
 Ability to provide and lead others to provide prompt and courteous customer service
 </li>
 <li>
 Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports
 </li>
 <li>
 Ability to interpret and apply company policies and procedures
 </li>
 <li>
 Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments
 </li>
 <li>
 Ability to evaluate and drive performance of self and others
 </li>
 <li>
 Ability to understand and apply management principles such as scheduling, delegating, and orchestrating.
 </li>
 <li>
 Ability to operate a POS system efficiently and accurately
 </li>
 <li>
 Ability to safely and properly operate equipment, including electric/manual hand jack, and cardboard baler and perform general cleaning duties to company standards
 </li>
 <li>
 Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Intermediate computer skills
 </li>
 </ul>
 
 Education and Experience:
 
 <ul>
 <li>
 High School Diploma/ associate's degree a must
 </li>
 <li>
 A minimum of 2 years of progressive experience in a retail/Grocery/Food Service environment
 </li>
 <li>
 A combination of education and experience providing equivalent knowledge
 </li>
 <li>
 Prior management experience preferred
 </li>
 </ul>
</div>

Customer Service Manager

OneTouch Direct

<div>
 Reporting to the Call Center Director, the Assistant Director will be responsible for overall operational execution and management of staff, for achieving targeted KPIs and profitability metrics, and for providing leadership for up to 300 staff members during their shift. Additional responsibilities include employee selection, retention, continuous operational improvement, inspection and execution of OneTouch Direct best practices, and a strong commitment to culture and employee satisfaction.
 
 
 Assistant Directors must have a strong commitment to and exhibit OneTouch Direct's Core Values when interacting with internal peers and external business partners. You're responsible for driving a profitable business-focusing on creating genuine connections that foster customer loyalty, love of the brand, and strong community engagement. Must be flexible to work all hours of the call center including nights and weekends.
 
 
 <ul>
 <li>
 Thrive as a team player in a fast paced, high energy, change-oriented environment
 </li>
 <li>
 Act as a business owner with an emotional connection to everything in the location and creating a great place to work environment for all employees
 </li>
 <li>
 Interprets financial and operational reports and schedules; analyzes data and identifies gaps in operating performance; and develops solutions to ensure that operating goals are achieved
 </li>
 <li>
 Provide enlightened leadership to the management teams to achieve desired service levels, expense control, employee development, key KPIs and including defining departmental policies, process and training
 </li>
 <li>
 Effectively translate corporate strategies into timely and comprehensive tactical plans to achieve goals
 </li>
 <li>
 Develop and maintain strong interpersonal relationships with peers throughout the organization to ensure effective communications are established and goals are clearly understood
 </li>
 <li>
 Works cooperatively and collaboratively with all levels of employees and management, to maximize performance, creativity, problem solving, and results
 </li>
 <li>
 Maintain outstanding location condition and visual standards
 </li>
 <li>
 Ability to work weekends, some holidays, evenings, and additional shifts as needed
 </li>
 <li>
 The list of functions may not be all inclusive and can be expanded to include other duties or responsibilities as needed
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Demonstrated motivational skills and best practices in team building and rallying with a sales staff
 </li>
 <li>
 Demonstrated coaching and counseling skills used to effectively develop all employees; influence and change individual behavior and assist employees to achieve a high level of success and productiveness
 </li>
 <li>
 Proven leadership skills to effectively develop, lead, inspire, and motivate a high performing team
 </li>
 <li>
 Ability to think analytically to identify trends and take appropriate actions
 </li>
 <li>
 Detail orientation, organizational, prioritization, and time management skills; experience preferred
 </li>
 <li>
 Takes a proactive role in bringing about change, applying new ways to develop the business through improved management of people and processes
 </li>
 <li>
 Proven ability and experience in creating and deploying strategic and tactical plans; ability to translate organizational strategy into functional imperatives
 
 
 </li>
 </ul>
 
 Required Competencies:
 
 
 
 <ul>
 <li>
 Strong analytical skills and the ability to drive change and manage long term projects
 </li>
 <li>
 Excellent oral and written communication skills, coupled with outstanding interpersonal
 </li>
 <li>
 Experience with strategic initiative developmental and implementation, specifically with operating policies and procedures and work process improvements
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 WHAT YOU'LL EXPERIENCE:
 
 
 
 <ul>
 <li>
 Full-Time Hours: 40 - 50 hours per week schedule
 </li>
 <li>
 Supportive Environment: Classroom training, plus ongoing support for your success!
 </li>
 <li>
 Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
 </li>
 <li>
 Benefits: Health Care Plan (Medical, Dental &amp; Vision)
 </li>
 <li>
 Growth: Opportunity for professional advancement as we grow!
 </li>
 <li>
 Culture: Diverse, welcoming culture with Employee Resource Groups
 </li>
 </ul>
</div>

Call Center Assistant Director - TPA

OK CARZ

<div><h1 class="jobSectionHeader">Selling Manager</h1>

OK Carz Tampa - Tampa, FL

About OKCARZ:

OKCARZ is a privately owned, growing buy-here pay-here dealership group with 11 locations across Florida. With nearly 200 employees across our dealerships, reconditioning facilities, and customer service center, OKCARZ has earned its reputation as Florida&rsquo;s preferred automotive financing dealership.

Position Overview:

Our Selling Managers play a dual role: they actively sell vehicles while also supporting the Store Manager with daily operations. If you&rsquo;re driven, customer-focused, and ready to take ownership of your success, this is the place for you!

Benefits:
<ul>
<li>401(k) with company matching</li>
<li>Health, Dental, and Vision insurance</li>
<li>Paid time off</li>
<li>Employee discounts</li>
<li>Supplemental Pay: Bonus opportunities &amp; commission pay</li>
</ul>
Key Responsibilities:
<ul>
<li>Guide customers through the entire sales process, from initial application to contract signing.</li>
<li>Assist Sales Advisors in closing deals and handling customer objections.</li>
<li>Generate new business through prospecting, social media, dealer referrals, and customer networks.</li>
<li>Respond to internet leads, follow up, and schedule customer appointments.</li>
<li>Uphold Mid Florida Financing underwriting policies and guidelines.</li>
<li>Support the Store Manager with tasks including inventory, sales, customer service, and store operations.</li>
<li>Deliver exceptional customer service and address client concerns as needed.</li>
<li>Assist in business growth and ensure the integrity of the customer experience.</li>
<li>Support Home Office with various operational tasks.</li>
</ul>
What We&rsquo;re Looking For:
<ul>
<li>Positive attitude and high energy at all times.</li>
<li>Passion for delivering outstanding customer service.</li>
<li>Professional, self-motivated, and team-oriented.</li>
<li>Strong written and verbal communication skills.</li>
<li>Persistent, competitive, and highly driven to succeed.</li>
<li>Comfortable working with computers, numbers, and digital tools.</li>
<li>Ethical, customer-focused, and detail-oriented.</li>
<li>Automotive Sales Management experience required. 
</li><li>Bilingual skills are a plus but not required.</li>
</ul>
Compensation:

$60,000-$80,000 per year

Additional Information:
<ul>
<li>Full-time position</li>
<li>Must be able to reliably commute to an onsite location - Tampa, Florida (required)</li>
</ul>
OKCARZ is a Drug-Free Company &mdash; background and drug screening required</div>

Ok Carz Tampa -Selling Manager

<div><div>What is the value of a WM job?
</div><div>The value of a WM job is more than a paycheck. It&rsquo;s a way to create opportunities for you and your family.
</div><div>We Are Stable: Our WM team is home every day, and our team members perform essential and meaningful work.</div><div>
We Are Committed to Growth: Annual Education Assistance Benefit available for team members.</div><div>
We Are Investing in You: Amazing Medical, Dental &amp; Vision, 401K with match, discounted stock options, dependent day care, and more!</div><div>
Who are we? #WeAreWM</div><div>
Ready to roll with us? Click Apply to join the WM (formerly Waste Management) team today</div><div> 
I. Job Summary 
 
Drivers operate heavy-duty trucks with front, side, or rear-end load lift attachments dependent on the line of business they're operating in and the type of truck they're operating. Drivers will transport the material to a disposal, transfer or recycle facility when trucks reach legal load capacity. Commercial Drivers are responsible for providing the pick-up service of containers filled with waste or recyclable material. Containers may weigh in excess of 1,000 pounds and at times require drivers to maneuver wheeled containers to a pick-up stage area. Commercial Drivers navigate high-traffic and congested roadways, driveways, alleyways, and lots. Highly skilled backing maneuvers are essential to successfully perform this job. Residential Drivers are responsible for the collection of residential household waste or recyclable material and must safely maneuver vehicles in residential environments. Residential Drivers navigate high-traffic and congested roadways, driveways, alleyways, and lots. Roll-off Drivers are responsible for preparing, loading, and transporting large mobile open-top and compactor containers from customer locations. Roll-off Drivers will navigate driveways, alleyways, lots, and high-traffic roadways and may operate in tight overhead environments while on industrial routes. Highly skilled backing maneuvers are essential, to successfully perform this job. 
 
II. Essential Duties and Responsibilities 
</div><ul><li>Operates vehicle in accordance with Waste Management Safety and Life Critical Rules, OSHA (Occupational and Safety Health Act) and DOT (Department of Transportation) requirements as well as all local, state and federal laws.</li><li>
Performs pre and post-trip inspections of assigned vehicle and documents checks utilizing the standard DVIR (Driver Vehicle Inspection Report).</li><li>
Immediately reports all unsafe situations or service-related issues to Operations Manager or Dispatch.</li><li>
Attends and participates in all scheduled training programs, briefings, and meetings as required by WM or directed by the Route Manager.</li><li>
Works closely with Operations Manager to improve route efficiencies and identify best practices.</li><li>
Notifies Operations Manager of any incidents, accidents, injuries, or property damage.</li><li>
Notifies Operations Manager or Dispatch of service interruptions including closed or impassable streets or alleyways, receptacles too heavy to service or potential safety hazards.</li><li>
Communicates customer requests to Operations Manager or Dispatch.</li><li>
Completely dumps all receptacles and leaves the customer&rsquo;s location clean and free of debris.</li><li>
Follows route assignments as directed and completes end-of-day documentation and check-out process.</li><li>
Performs all duties as scheduled by Operations Manager or Dispatch and assists other drivers as directed to meet customer needs.</li></ul> 
III. Qualifications
 
 
A. Required Qualifications 
 
<ul><li>1 year operating a vehicle requiring a CDL or</li><li>
1 year equivalent military driving within the last 7 years and</li><li>
Able to read, write, and speak English well enough to interact with the public, understand traffic signs, respond to official questions, and complete records or reports and</li><li>
Must be at least 18 years of age and</li><li>
Legally eligible to work in the country where the position is located</li><li>
(CDL)-Class A Commercial Driver License (CDL) Class A, with an air-brake endorsement Upon Hire or</li><li>
(CDL)-Class B Commercial Driver License (CDL) Class B, with an air-brake endorsement. Upon Hire</li></ul> 
B. Preferred Qualifications 
 
<ul><li>High School Diploma or GED (accredited)</li></ul> 
IV. Physical Requirements 
 
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.<ul><li>
Standing</li><li>
Walking</li><li>
Lifting</li><li>
Pushing</li><li>
Pulling</li><li>
Crouching</li><li>
Reaching</li><li>
Handling</li><li>
Sitting</li><li>
Talking</li><li>
Hearing</li></ul> 
V. Benefits
 
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. 
 
 
If this sounds like the opportunity that you have been looking for, please click Apply.</div>

CDL Truck Driver - Commercial Front Load

Auto Glass Now

<div><div>Company:Auto Glass Now
Auto Glass Now offers fast, friendly, and convenient auto glass services. As the second largest auto glass repairer in America, our outstanding team works hard to deliver exceptional customer experiences and high-quality auto glass repair, replacement, and calibration services.
We're always looking for friendly and energetic team members to join our growing glass family. Customer service representatives, technicians, managers, and many more positions are available across the country. With the majority of our management team starting as entry-level employees, you can feel confident in knowing Auto Glass Now is investing in your career growth.
JOB DESCRIPTION:
Job Summary:
Provides technical and non-technical customer support in walk-in service area or call center. Communicates with customer via phone, email, and in-person.
Entry-level position typically requiring little to no prior knowledge or experience.
Job Description:
Specific responsibilities include:<ul><li>
Intake and assist walk-ins, appointments, and returning customers</li><li>
Create estimates, price quotes, and invoices for auto work</li><li>
Answer phones and return customer calls</li><li>
Fields and escalates customer concerns as needed with technical or specialized support</li><li>
Provides exceptional customer service to each customer that enters and leaves the store</li><li>
Follows standard operating procedures to provide excellent customer service and to maintain and improve orders</li><li>
Work is routine and closely supervised</li><li>
Communicates information that requires little explanation or interpretation</li><li>
Assist manager with daily parts returns</li><li>
Ensure accuracy when ordering parts</li><li>
Input documentation on all calls and follow-up with callers as needed</li><li>
Confirm all mobile jobs parts and materials before dispatching drivers</li><li>
Open new accounts and service existing accounts</li></ul> 
Skills/Qualifications/Physical Requirements:<ul><li>
Must have a valid driver&rsquo;s license</li><li>
Must have a positive attitude and customer service mindset</li><li>
Exceptional customer service skills</li><li>
Attention to detail</li><li>
Able to bend or stand at least 80% of the time</li><li>
Capable of working any day of the week including Sundays</li><li>
Basic computer skills: ability to use a keyboard and a mouse to correctly collect and enter information into system</li><li>
Ability to communicate clearly and effectively with customers and team members</li><li>
Comfortable working in fast-paced environment while managing multiple tasks to accomplish goals</li><li>
Motivated self-starter who is willing to work independently and with teams</li><li>
Bilingual (Spanish) proficiency is a plus</li><li>
Prior phone or call center experience is a plus!</li></ul>
#LI-DNI
#DBHVOL
Get early access to 50% of your earned wages at any time through our myFlexPay program.</div></div>

Customer Service & Retail Front Desk Associate - Store#129 - 7826-A Causeway Blvd

Domino's

<div>Job Description 
It's more fun with us! 
No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. 
It all starts with you 
Domino's Pizza loves Domino's people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Customer Service Rep that's exactly what you can be. Our Team Members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. 
Drive your own career 
Being a Domino's Customer Service Rep isn't your average pizza gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino's franchise owners. From customer service to management, general manager to franchisee, our stores offer a world of opportunity. 
You'll find our Customer Service Representative jobs offer you more. From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. We don't drop you in the deep end. Your Domino's Manager or teammate will show you the ropes in-store, so you can hit the ground running without any worries. 
Domino's CSR Responsibilities Include: : 
<ul><li>Demonstrating a friendly, positive attitude and great customer service skills</li><li>Taking orders over the phone and in person</li><li>Dealing with customer concerns</li><li>Cash handling</li><li>Upselling</li><li>Making Domino&rsquo;s high quality pizzas</li><li>Food and portion control</li><li>Hygiene and food safety</li><li>Food preparation</li><li>General cleaning duties</li></ul>
Those are the basics, but here&rsquo;s what else you can expect: 
General Job Duties 
<ul><li>Operate all equipment</li><li>Stock ingredients from delivery area to storage, work area, walk-in cooler</li><li>Prepare product</li><li>Receive and process telephone orders</li><li>Take inventory and complete associated paperwork</li><li>Clean equipment and facility approximately daily</li></ul>
Communication Skills 
<ul><li>Ability to comprehend and give correct written instructions</li><li>Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person</li></ul>
Essential Functions/Skills 
<ul><li>Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)</li><li>Must be able to make correct monetary change</li><li>Verbal, writing, and telephone skills to take and process orders</li><li>Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed</li><li>Ability to enter orders using a computer keyboard or touch screenPushing</li><li>To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push</li><li>Trays may also be pulled</li></ul>
Climbing 
<ul><li>Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance</li></ul>
Stooping/Bending 
<ul><li>Forward bending at the waist is necessary at the pizza assembly station</li><li>Toe room is present, but workers are unable to flex their knees while standing at this station</li><li>Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day</li><li>Forward bending is also present at the front counter and when stocking ingredients</li></ul>
Crouching/Squatting 
<ul><li>Performed occasionally to stock shelves and to clean low areas</li></ul>
Reaching 
<ul><li>Reaching is performed continuously; up, down and forward</li></ul>
Hand Tasks 
<ul><li>Eye-hand coordination is essential; use of hands is continuous during the day</li><li>Frequently activities require use of one or both hands</li><li>Shaping pizza dough requires frequent and forceful use of forearms and wrists</li></ul> 

Additional Information 
All your information will be kept confidential according to EEO guidelines.</div>

Customer Service Rep(05003) - 5801 N Florida Ave

Customer Service Rep(05005) - 8206 W Waters Ave

Explore 308+ Customer service manager in Tampa this March. Find roles across top companies and apply now to boost your career.