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client service specialist - fr is a must Jobs in Egypt

client service specialist - fr is a must

customer service & recruitment associate (arabic & english speaker) Jobs in Egypt

customer service representative Jobs in Egypt

customer service representative

customer service recruitment associate arabic english speaker

Capital Placement

<div>
 
 Over 13 years ago, we started Capital Placement with a bold vision: to open the world to students and graduates who dream of building global careers. We wanted to remove barriers between talent and opportunity and make international work experience accessible to everyone, not just a privileged few.
 
 
 Today, we connect ambitious young people with life-changing internships worldwide, experiences that spark confidence, broaden horizons, and transform potential into purpose. For our 4,000+ employer partners, we offer more than candidates - we connect them with a global community of pre-vetted, career-ready individuals who bring energy, curiosity, and fresh ideas to every role.
 
 
 
 
 
 
 The role
 
 
 
 You'll be the first point of contact for the corporate clients and employers who partner with us to run talent programs. The role goes beyond account management: you'll be actively involved in recruitment coordination and program delivery end to end, working with employers across the region and partnering closely with internal teams to make things run smoothly.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Act as the primary point of contact for corporate clients across phone, email, and chat &mdash; in both Arabic and English &mdash; supporting them throughout the program journey
 </li>
 <li>
 Run consultations to understand each client's hiring goals and recommend the right program structure for them
 </li>
 <li>
 Support the day-to-day delivery of recruitment and talent programs across the region
 </li>
 <li>
 Manage a high volume of client accounts across multiple programs and stages without losing track
 </li>
 <li>
 Conduct interviews and briefings one-on-one or via Rena, our in-house AI interviewer
 </li>
 <li>
 Coordinate with clients and internal teams to make sure programs run smoothly from onboarding through completion
 </li>
 <li>
 Maintain accurate records across all systems, trackers, and databases
 </li>
 <li>
 Analyse client and program data, surface insights, and share recommendations with other teams
 </li>
 <li>
 Use AI tools to improve the client experience and streamline internal workflows
 </li>
 <li>
 Take ownership of issues and resolve them with sound judgment and creative problem-solving
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Available full-time. This is a full-time role and not compatible with studies, another job, or freelance commitments
 </li>
 <li>
 Fluent in Arabic and English, both written and spoken
 </li>
 <li>
 Comfortable managing corporate client relationships and working with employer stakeholders across the region
 </li>
 <li>
 Strong communicator with a client-first mindset
 </li>
 <li>
 Organised and detail-oriented, able to juggle multiple programs and priorities at once
 </li>
 <li>
 Calm under pressure in a fast-paced environment
 </li>
 <li>
 Strong problem-solver who takes ownership of outcomes
 </li>
 <li>
 Curious about AI and automation, and keen to use them in your day-to-day
 </li>
 <li>
 Experience in recruitment, B2B sales, client success, or program coordination is a plus
 </li>
 <li>
 Having lived or studied abroad is a bonus
 </li>
 </ul>
 
 
 
 
 
 Perks
 
 
 <ul>
 <li>
 Salary negotiable
 </li>
 <li>
 MacBook, private health insurance, 28 days holiday plus quarterly wellness days, UberEats budget, learning budget, work-from-home setup budget. Annual company getaways (Thailand, Vietnam, Sri Lanka so far). Real room to grow.
 </li>
 </ul>
 
 
 
 
 
 Hours
 
 
 
 UK or US hours Monday to Thursday. Local time zone Fridays (9:30am to 5:30pm) or Sunday to Thursday if you are on our client project.
 
 
 
 
 
 
 Process
 
 
 
 Make sure you meet the requirements outlined in the job description and send your application via the link mentioned.
 
 <ul>
 <li>
 Round 1: A 15-minute AI interview to assess your background and suitability for the role.
 </li>
 <li>
 Round 2: A 20-minute general aptitude test covering numerical reasoning, verbal reasoning, and logical thinking.
 </li>
 <li>
 Round 3: A 45&ndash;60 minute interview with two team members evaluating your expertise and experience related to the Customer Service &amp; Recruitment Associate position.
 </li>
 <li>
 Round 4: A 45&ndash;60 minute cultural fit interview focused on value alignment and team compatibility.
 </li>
 <li>
 Final Round: Discussion with the Founders, centring on your vision, strategic thinking, and overall fit for the role.
 </li>
 </ul>
 
 
 
 
 The full process may take up to 2 weeks. We appreciate your time and patience as we work to find the best fit for both you and our team.
 
</div>

Customer Service & Recruitment Associate (Arabic & English Speaker)

Recruitable

<div>
 
 Over 13 years ago, we started Capital Placement with a bold vision: to open the world to students and graduates who dream of building global careers. We wanted to remove barriers between talent and opportunity and make international work experience accessible to everyone, not just a privileged few.
 
 
 Today, we connect ambitious young people with life-changing internships worldwide, experiences that spark confidence, broaden horizons, and transform potential into purpose. For our 4,000+ employer partners, we offer more than candidates - we connect them with a global community of pre-vetted, career-ready individuals who bring energy, curiosity, and fresh ideas to every role.
 
 
 
 The role
 
 
 
 You'll be the first point of contact for the corporate clients and employers who partner with us to run talent programs. The role goes beyond account management: you'll be actively involved in recruitment coordination and program delivery end to end, working with employers across the region and partnering closely with internal teams to make things run smoothly.
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 
 Act as the primary point of contact for corporate clients across phone, email, and chat &mdash; in both Arabic and English &mdash; supporting them throughout the program journey
 
 </li>
 <li>
 
 Run consultations to understand each client's hiring goals and recommend the right program structure for them
 
 </li>
 <li>
 
 Support the day-to-day delivery of recruitment and talent programs across the region
 
 </li>
 <li>
 
 Manage a high volume of client accounts across multiple programs and stages without losing track
 
 </li>
 <li>
 
 Conduct interviews and briefings one-on-one or via Rena, our in-house AI interviewer
 
 </li>
 <li>
 
 Coordinate with clients and internal teams to make sure programs run smoothly from onboarding through completion
 
 </li>
 <li>
 
 Maintain accurate records across all systems, trackers, and databases
 
 </li>
 <li>
 
 Analyse client and program data, surface insights, and share recommendations with other teams
 
 </li>
 <li>
 
 Use AI tools to improve the client experience and streamline internal workflows
 
 </li>
 <li>
 
 Take ownership of issues and resolve them with sound judgement and creative problem-solving
 
 
 
 </li>
 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 
 Available full-time. This is a full-time role and not compatible with studies, another job, or freelance commitments
 
 </li>
 <li>
 
 Fluent in Arabic and English, both written and spoken
 
 </li>
 <li>
 
 Comfortable managing corporate client relationships and working with employer stakeholders across the region
 
 </li>
 <li>
 
 Strong communicator with a client-first mindset
 
 </li>
 <li>
 
 Organised and detail-oriented, able to juggle multiple programs and priorities at once
 
 </li>
 <li>
 
 Calm under pressure in a fast-paced environment
 
 </li>
 <li>
 
 Strong problem-solver who takes ownership of outcomes
 
 </li>
 <li>
 
 Curious about AI and automation, and keen to use them in your day-to-day
 
 </li>
 <li>
 
 Experience in recruitment, B2B sales, client success, or program coordination is a plus
 
 </li>
 <li>
 
 Having lived or studied abroad is a bonus
 
 
 
 </li>
 </ul>
 
 
 Perks
 
 
 <ul>
 <li>
 
 Salary $500 - $650.
 
 </li>
 <li>
 
 MacBook, private health insurance, 28 days holiday plus quarterly wellness days, UberEats budget, learning budget, work-from-home setup budget. Annual company getaways (Thailand, Vietnam, Sri Lanka so far). Real room to grow.
 
 
 
 </li>
 </ul>
 
 
 Hours
 
 
 
 UK or US hours Monday to Thursday. Local time zone Fridays (9:30am to 5:30pm) or Sunday to Thursday if you are on our client project.
 
 
 
 Process
 
 
 
 Make sure you meet the requirements outlined in the job description and send your application via the link mentioned.
 
 <ul>
 <li>
 
 Round 1: A 15-minute AI interview to assess your background and suitability for the role.
 
 </li>
 <li>
 
 Round 2: A 20-minute general aptitude test covering numerical reasoning, verbal reasoning, and logical thinking.
 
 </li>
 <li>
 
 Round 3: A 45&ndash;60 minute interview with two team members evaluating your expertise and experience related to the Customer Service &amp; Recruitment Associate position.
 
 </li>
 <li>
 
 Round 4: A 45&ndash;60 minute cultural fit interview focused on value alignment and team compatibility.
 
 </li>
 <li>
 
 Final Round: Discussion with the Founders, centring on your vision, strategic thinking, and overall fit for the role.
 
 
 
 </li>
 </ul>
 
 The full process may take up to 2 weeks. We appreciate your time and patience as we work to find the best fit for both you and our team.
 
</div>

Tamara

<div>
 
 
 About Us
 
 
 
 Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.
 
 
 
 
 
 Tamara is Saudi Arabia&rsquo;s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital,
 
 Checkout.com
 
 , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.
 
 
 
 
 
 
 Your role
 
 
 
 We're seeking a Customer Care Associate for our UAE Customer Experience. In this role you will be crucial in providing answers to customers queries through phone calls, website and live chat related to Tamara&rsquo;s services.
 
 This role will be based in our Cairo Office and will be an onsite role.
 
 
 
 
 
 
 Drawing on your proficiency in managing interaction with customers on a daily basis, you will be responsible for delivering exceptional customer service through accurate information and tailored solutions that address their needs to create unique experiences only Tamara can provide.
 
 
 
 
 
 With a proven track record of leveraging strong communication skills (written &amp; verbal) to effectively solve customer issues and find solutions quickly, even in a fast-paced environment, and ultimately revolutionize the way millions of users shop, pay, and bank.
 
 
 
 
 
 You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented&ndash;persevering regardless of circumstances, always finding a way through, no matter the challenges.
 
 
 
 
 
 You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success.
 
 
 
 
 
 
 Your responsibilities
 
 
 <ul>
 <li>
 Answer inbound phone calls, Emails and respond to live chats in an efficient manner.
 </li>
 <li>
 Identify customer questions, concerns, and overall needs.
 </li>
 <li>
 Provide accurate answers and solutions to customer queries.
 </li>
 <li>
 Reviewing customer accounts and transactions while resolving issues.
 </li>
 <li>
 Giving detailed explanations of services.
 </li>
 <li>
 Understanding and striving to meet support metrics while providing excellent customer service, and follow communication &ldquo;scripts&rdquo; when handling different topics.
 </li>
 <li>
 Reviewing customer accounts and transactions while resolving issues.
 </li>
 <li>
 Giving detailed explanations of services.
 </li>
 </ul>
 
 
 
 
 
 Your expertise
 
 
 <ul>
 <li>
 Minimum 1 year of customer experience in the local market
 </li>
 <li>
 Previous customer service experience is a plus.
 </li>
 <li>
 Native Arabic speaker.
 </li>
 <li>
 Holds a university degree
 </li>
 <li>
 Fluency in English Language, B2 profile.
 </li>
 <li>
 Ability to use computers.
 </li>
 <li>
 Ability to use internet applications.
 </li>
 <li>
 Great verbal &amp; written communication skills.
 </li>
 <li>
 Ability to handle customers&rsquo; issues.
 </li>
 <li>
 Ability to solve problems in a short period of time.
 </li>
 <li>
 Flexibility with rotational working hours/days.
 </li>
 </ul>
 
 
 
 
 All qualified individuals are encouraged to apply.
 
</div>

UAE Customer Care Advisor (Voice)

Nestlé

<div>Procurement Operations Associate - Turkish Speaker 
 
POSITION SNAPSHOT
Company: Nestl&eacute; Business Solutions 
 Location: Cairo, Egypt 
 Department: Source to Pay
Position Summary 
 
Joining Nestl&eacute; means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment &ndash; passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.
Manage all transactional process and documents for procurement 
 
A Day in the Life 
 
Processing :<ul><li>Monitoring timely receipt of blocked and parked invoices in the dashboard &amp; ensuring the resolution of these invoices within the agreed SLA</li><li>Tracking all open items to close the balance Gap between goods receipt and invoice receiving through the GR/IR Report</li><li>PO Creation</li></ul>
Compliance:<ul><li>Ensure Quality of data including required delivery date, terms and conditions</li><li>Achieve compliance KPIs targets and measure monthly progress and work on closing the gaps</li></ul>
-Having a close follow up on the PPA KPIs to meet the targets for example(S&amp;IM PO automation - invoices without been parked and blocked)
Stakeholder Management:<ul><li>Develop and maintain a strong network with other streams and other NBS streams to promote the End-to End mindset within the team</li><li>Develop customer service mindset to foster good working relationship with procurement team</li></ul>
Knowledge Acquisition:<ul><li>Develop a fair understanding of the procurement end-to-end process to understand the impact of all processes on stakeholders</li><li>Participate in all P2P process trainings and Knowledge Transfer sessions</li></ul><div> 
AM I a GOOD FIT? 
 
- Bachelor&rsquo;s degree Business Administration/Supply Chain/Engineering- Full proficiency -Turkish Speaker 
<ul><li>0-1 year of experience in relevant field</li><li>Adaptability to change and cope in fast-paced environment</li><li>Ability to strictly meet deadlines, with good planning, and organizational skills</li><li>Action oriented: willing to tackle the unknown and seek out collaboration from co-process owners</li></ul></div></div>

Procurement Operations Associate - Turkish Speaker

Kelly Services Internal

<div>Together we change lives. 
Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless. No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You&rsquo;ll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team we celebrate inclusion, caring and collaboration. As a company we value your contribution, we work with integrity, and we always put people first &ndash; so your impact really will change lives. 
Join our international MSP Team immediately for a home office-based assignment in Egypt or in Israel! 
As a Talent Supply Chain Consultant, you will manage end-to-end MSP processes, including manager interactions, CV screening, and supplier engagement to ensure candidates meet our clients&rsquo; needs. You&rsquo;ll work according to client global standards, attracting and retaining top talent to deliver a seamless, professional experience for both hiring managers and suppliers. 
As a Talent Supply Chain Consultant for our client, you will be accountable for:<ul><li>
 Sourcing &amp; Attraction:<ul><li>
Conduct full-cycle recruitment for various positions per client process.</li><li>
Use diverse sourcing methods (e.g., spotlight calls, supplier updates).</li><li>
Build and maintain relationships with clients and suppliers.</li></ul></li><li>
Selection:<ul><li>
Screen resumes/applications to identify qualified candidates.</li><li>
Shortlist candidates in line with standard process.</li><li>
Organize interviews with hiring managers.</li></ul></li><li>
Collaboration:<ul><li>
Partner closely with hiring managers to understand staffing needs.</li><li>
Advise managers on recruitment best practices.</li><li>
Participate in internal, client, and supplier meetings to drive recruitment strategies.</li></ul></li><li>
Offer Management:<ul><li>
Prepare and extend job offers.</li><li>
Negotiate offer terms per client requirements.</li><li>
Coordinate with HR for smooth onboarding.</li></ul></li></ul> 
Skills and Experience required:<ul><li>
Recruitment background or equivalent experience.</li><li>
Experience in staffing and recruiting, temporary labor, service level, and/or customer service industries.</li><li>
Strong knowledge of recruitment is best practices.</li><li>
Excellent communication and interpersonal skills.</li><li>
Ability to work independently and as part of a global team.</li><li>
Exceptional organizational and time management skills.</li><li>
Industry-specific recruitment experience.</li><li>
Technical proficiency (MS Office, VMS tools).</li></ul><div><ul><li>
Professional-level proficiency in Arabic and English is required.</li></ul></div> 
Kelly is an equal opportunity employer committed to building a diverse, equitable, and inclusive workforce, encompassing factors such as race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity.</div>

14397 – Talent Supply Chain Consultant | Egypt (Remote)

The American Research Center in Egypt

Communications &amp; PR Manager - EgyptAmerican Research Center in Egypt (ARCE) | Cairo, Egypt (Garden City) | Full-timeFor more than 75 years, ARCE has supported scholarship on Egyptian history and culture, conserved heritage sites, awarded fellowships, and connected American and Egyptian research communities. We&rsquo;re growing &mdash; new headquarters in Garden City, an expanding Cairo team, and a renewed focus on donor engagement &mdash; and we&rsquo;re looking for a senior communicator to help tell that story to the world.About the RoleYou&rsquo;ll lead ARCE&rsquo;s communications function from our Cairo office, reporting directly to the Executive Director, with three core areas of responsibility: brand voice and digital presence, press and media relations, and donor and member engagement. You&rsquo;ll supervise a Communications Associate and a Graphic Designer.Key Responsibilities<ul><li>Manage arce.org (WordPress), social channels, and email marketing via EveryAction</li><li>Own ARCE&rsquo;s press function &mdash; write and place releases, pitch stories to U.S. and Egyptian outlets (NPR, Smithsonian, National Geographic, Chronicle of Philanthropy, and more)</li><li>Execute donor and member communications: monthly newsletter, year-end appeals, case for support, stewardship reports</li></ul>What We&rsquo;re Looking For<ul><li>5+ years in communications and PR, with nonprofit fundraising or donor engagement experience</li><li>Fluent English and Arabic (written and spoken)</li><li>Proven U.S. media placements and AP-style writing</li><li>WordPress and CRM/email platform experience (EveryAction, Mailchimp, Raiser&rsquo;s Edge, or similar)</li><li>Strong people management and cross-time-zone project management skills</li><li>Legal authorization to live and work in Egypt</li></ul>Bonus: prior U.S. experience, established U.S. media networks, familiarity with Egypt or cultural heritage.The SetupThe office is in Garden City (3&ndash;4 days on-site), with staggered hours to overlap with U.S. Eastern Time. Annual travel to the U.S. for the ARCE Annual Meeting. Salary commensurate with experience; full benefits package.To ApplySend your r&eacute;sum&eacute;, cover letter, one press release writing sample, and two professional references to recruitment@arce.org with the subject line &ldquo;Communications and PR Manager.&rdquo; Rolling review begins June 22, 2026. See full description here: Communications Manager: https://arce.org/wp-content/uploads/2026/06/Communications-Manager.pdfWork Location: In person

Communications & PR Manager

Amazon

<div>
 
 Description
 
 
 
 This position is only available to candidates who hold a valid PWD ID Card issued by the Ministry of Health.
 
 
 Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
 
 
 The Seller Support Associate acts as the primary interface between Amazon and our business partners. The Seller Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Seller Support Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases.
 
 
 
 Summary Of Responsibilities
 
 
 
 <ul>
 <li>
 Demonstrates effective, clear and professional written and oral communication.
 </li>
 <li>
 Working with Contact Centre environment in metric driven environment to serve Amazon Sellers and Vendor World Wide
 </li>
 <li>
 Support World Wide Sellers and Vendors in different languages using Amazon approved translation tools
 </li>
 <li>
 Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers&rsquo; issues
 </li>
 <li>
 Builds Platform and business knowledge to better serve sellers
 </li>
 <li>
 Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
 </li>
 <li>
 Demonstrates excellent time-management skills and the ability to work independently knowledge while using departmental resources, policies and procedures.
 </li>
 <li>
 Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
 </li>
 <li>
 Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
 </li>
 <li>
 Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
 </li>
 <li>
 Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller&rsquo;s issues and questions.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 1+ years of customer service experience
 </li>
 <li>
 1+ years of driving process improvements experience
 </li>
 <li>
 Experience with Microsoft Office products and applications
 </li>
 <li>
 Experience with Excel
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 </li>
 <li>
 Speak, write, and read fluently in Arabic and English
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 2+ years of customer service experience
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3181621
</div>

Seller Support Associate, Seller Partner Support

Explore 651+ Customer service recruitment associate arabic english speaker in Egypt this June. Find roles across top companies and apply now to boost your career.

651 customer service recruitment associate arabic english speaker jobs In Egypt

Customer Service & Recruitment Associate (Arabic & English Speaker)

Customer Service & Recruitment Associate (Arabic & English Speaker)

UAE Customer Care Advisor (Voice)

Procurement Operations Associate - Turkish Speaker

14397 – Talent Supply Chain Consultant | Egypt (Remote)

Communications & PR Manager

Seller Support Associate, Seller Partner Support