client service analyst

contact representative (call center) Jobs in Indianapolis

contact representative (call center)

customer service associate Jobs in Indianapolis

customer service associate

customer service representative Jobs in Indianapolis

customer service representative

customer service rep ii

<div>Accelerate your career at RXO
 
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
As a Customer Service Rep II at RXO, you will ensure that we deliver on our promise of outstanding service. You&rsquo;ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience. To succeed in this role, you&rsquo;ll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion. As a part of the RXO team, you&rsquo;ll have a starring role in helping us continue to provide daily freight solutions for our global customers.
What your day-to-day will look like:
<ul><li>Assist customers and business partners via telephone and email
</li><li>Handle customer complaints in a calm, professional manner
</li><li>Diagnose, assess, and resolve problems or issues
</li><li>Monitor progress of delivery routes
</li><li>Scan haul-away pods and verify stamps
</li><li>Process changes or cancellations to delivery orders
</li></ul>At a minimum, you&rsquo;ll need:
<ul><li>1 year of experience in a customer service role within a call center, answering and responding to customers, resolving problems and issues.
</li><li>Experience with Microsoft Office (Word, Excel, &amp; Outlook)
</li></ul>It&rsquo;d be great if you also have:
<ul><li>High school diploma or equivalent
</li><li>Experience with Microsoft Office and other business-related applications
</li><li>Experience in a call center environment
</li><li>Bilingual English/Spanish
</li><li>Strong customer service skills with the drive to resolve issues
</li><li>Excellent organizational skills
</li><li>The ability to thrive under pressure while delivering solutions that exceed customer expectations
</li></ul>Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
<ul><li>Comprehensive medical, dental, and vision plans
</li><li>401(k) retirement plan with up to 5% company match
</li><li>Pre-tax accounts to help streamline eligible expenses
</li><li>Company-paid disability and life insurance
</li><li>Employee Assistance Program (EAP)
</li><li>Career and Leadership Development Programs
</li><li>Paid time off, company holidays, and volunteer days
</li></ul>Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
 
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.</div>

Customer Service Rep II

Crown Medical, Inc.

<div>
 We are a leading Medical Device and Equipment company focused on 5 innovative segments of the U.S Healthcare market. We are a fully integrated company with internal resources dedicated to the development and promotion of medical supplies and device products. We believe that our proven products and
 
 
 customer focused marketing and sales efforts distinguish us within the medical industry.
 
 
 We are seeking aggressive, results-oriented individuals who will be able to drive branded Medical product sales within a defined territory. Excellent compensation with strong incentive potential which is linked directly to your ability to increase business within your assigned medical sales rep territory.
 
 
 The Medical Sales Representative will promote our innovative products to hospitals, urgent care facilities, nursing homes, primary care and specialty physicians. We are expecting to launch a number of new products in 2026 to our Medical Sales Rep team as well and beyond to further distinguish ourselves as a market leader.
 
 
 
 Medical Sales Rep responsibilities include, but are not limited to:
 
 
 
 <ul>
 <li>
 Continuously improve selling skills, product and competitor product knowledge by completing required training courses, working with your managers, and reviewing available information provided by the product management team
 </li>
 <li>
 Calling on territory healthcare providers and informing those healthcare providers about the features and benefits of our products, explaining the characteristics, uses, dosages, value add programs for our HCP&rsquo;s and their patients as well as the ability to effectively communicate other relevant educational information as directed by management in order to grow market share;
 </li>
 <li>
 Consistently develop a partnership selling style that includes an ability to use all available promotional literature and selling tools (excel based reports, market share &amp; usage reports, etc,) during sales calls as assigned;
 </li>
 <li>
 Educate, develop and maintain strong relationships with assigned territory healthcare providers and their staff, to further the progress of the company business;
 
 
 </li>
 </ul>
 
 Medical Sales Rep Basic Requirements:
 
 
 
 <ul>
 <li>
 Must be authorized to be employed in the United States
 </li>
 <li>
 Have a valid driver's license
 </li>
 <li>
 At least some success with abilities in business-to-business sales;
 </li>
 <li>
 Strong organization skills and excellent oral presentation and communication skills also required;
 </li>
 <li>
 Ability to effectively manage a physician-based customer base
 </li>
 <li>
 Skills to communicate clinically based evidence to healthcare professionals
 </li>
 <li>
 Willingness to maintain medical knowledge and data that is constantly changing
 
 
 </li>
 </ul>
 Our company realizes that our success as an organization is dependent upon our sales people. We seek aggressive, success oriented and flexible sales representatives. If you are motivated by competitive compensation and career advancement measured by proven successes. If you are interested in the
 
 
 position, please send your resume along with current and desired salary expectations.
 
 
 
 Send us your RESUME today!!!!!!
 
 
 
 Powered by JazzHR
 
 
 Iju5Q9fxDM
</div>

Sates Territory Rep – Medical Device

Dollar Tree

<div><div><div>Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let&rsquo;s create an inviting shopping experience for our customers.
Your Role:
As a Customer Service Associate II, you&rsquo;ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not limited to, the following:<ul><li>
Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards</li><li>
Merchandising and stocking as needed</li><li>
Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable</li><li>
Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders</li><li>
Managing sales transactions while working assigned cash register</li><li>
Maintaining security of cash and protecting company assets</li><li>
Other duties as assigned*</li></ul>
Your Skills and Experience:<ul><li>
High school diploma or equivalent is preferred</li><li>
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred</li><li>
Ability to follow instructions and interpret operational documents is required</li><li>
Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation</li><li>
Excellent customer service and relationship management skills are required</li><li>
Strong organizational and communication skills are required</li><li>
Strong problem-solving and decision-making skills are required</li><li>
High level of integrity is required</li><li>
Proficiency in basic math for cash accounting is required</li></ul>
Your Perks and Benefits: 
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:<ul><li>
Employee Assistance Program</li><li>
Retirement plans</li><li>
Educational Assistance</li><li>
And much more!</li></ul>
We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.</div></div>
Part time
3010 E 38th Street,Indianapolis,Indiana 46218-1234
07712
Dollar Tree</div>

7712- Cashier/Stocker (2)

Oak Street Health, part of CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Company: Oak Street Health
Title: Contact Center Service Advocate I
Location: Remote
Role Description: 
 
The CC (Contact Center) Service Advocate helps us meet the goal of successfully managing comprehensive care and providing an unmatched patient experience for all Oak Street Health patients. The CC Service Advocate is responsible for providing exceptional customer service by scheduling patient appointments efficiently and accurately. This role involves handling inbound and outbound calls, managing appointment schedules, and ensuring an unmatched patient experience. 
Core Responsibilities:<ul><li>
Appointment Scheduling: Handle inbound and outbound calls to schedule, reschedule, and cancel patient appointments.</li><li>
Customer Interaction: Provide courteous and professional service to patients, addressing their inquiries and concerns.</li><li>
Data Entry: Accurately enter patient information and appointment details into the scheduling system.</li><li>
Communication: Communicate appointment details and any necessary instructions to patients clearly and effectively.</li><li>
Problem Resolution: Address and resolve any scheduling conflicts or issues promptly.</li><li>
Collaboration: Work closely with medical staff and other departments to ensure smooth scheduling operations.</li><li>
Follow-Up: Conduct follow-up calls to confirm appointments and provide reminders to patients.</li><li>
Documentation: Maintain accurate records of all interactions and transactions with patients.</li><li>
Other duties or special projects as assigned.</li></ul>
Working Conditions:<ul><li>
Environment: Remote office setting with a focus on phone-based interactions.</li><li>
Hours: Assigned schedules of 40 hours per week; schedule assignments vary based on business needs. The Service Excellence Contact Center is open 24/7; some schedules may include one weekend shift.</li></ul>
Remote Work Requirements:<ul><li>
Proficient PC skills, computer literacy, basic Google Suite skills, and ability to navigate systems</li><li>
Prior remote work experience</li><li>
Ability to obtain high-speed internet and hardwire equipment to router/modem</li><li>
Distraction-free and private remote work environment required as well as reliable dependent care during working hours</li><li>
Ability to provide own transportation for instances where on-site support is required for employees located within 50 miles of a physical OSH location/center<ul><li>
https://www.oakstreethealth.com/locations</li><li>
Call center/home office locations: Downers Grove, IL; Chicago, IL; Charlotte, NC</li></ul></li><li>
Ability to participate in classroom-style remote training sessions</li><li>
An understanding of the high level of conscientiousness, professionalism, and reliability that is required in a remote work environment</li></ul>
Career Development Opportunities:
The career path from CC Service Advocate I to CC Service Advocate II includes:<ul><li>
A minimum tenure of 6 months in the CC Service Advocate I role</li><li>
Consistently demonstrates strong problem-solving abilities, effective communication, and a thorough understanding of customer needs</li><li>
Demonstration of a strong desire to learn and grow in their role</li><li>
Meet &ldquo;Exceptional&rdquo; performance metrics for a minimum of 3 consecutive months (targets are subject to change with 30-day advance notice) for all job skills:<ul><li>
Average Handle Time</li><li>
Unavailable time</li><li>
Quality Metrics</li><li>
Schedule Adherence (adhering to your assigned work schedule set by Workforce Management based on business needs [shift arrival and departure times, and assigned lunch/break times])</li></ul></li><li>
Demonstrate proven reliability and satisfactory attendance</li></ul>
The progression path from CC Service Advocate Level I, Level II, and Level III positions within the Service Excellence Contact Center is a structured path that encourages advocates to widen their knowledge base, take on more responsibility, demonstrate expertise, and reward team members for their proven success and dedication. Each role level builds upon the skills learned in the previous one, with the ultimate goal of enabling advocates to provide superior support and contribute to the overall success of the contact center.
What are we looking for?<ul><li>
High School diploma or equivalent required, some undergraduate education preferred</li><li>
1 year of customer service experience, call center environment experience preferred</li><li>
A flexible and positive attitude</li><li>
A friendly and nurturing attitude toward our patient population of older adults</li><li>
Experience with EMR (Electronic Medical Record) documentation preferred</li><li>
Ability to multitask, prioritize, and manage time effectively</li><li>
Outstanding phone demeanor and etiquette</li><li>
High level of integrity</li><li>
Proficient PC skills, including basic Microsoft Excel skills</li><li>
Spanish, Mandarin, Cantonese, or Polish speakers preferred</li><li>
US work authorization</li></ul>
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$17.00 - $34.15
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul><li>
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li><li>
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li><li>
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li></ul>
For more information, visit https://jobs.cvshealth.com/us/en/benefits
This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Call Center Service Advocate I - Remote

Ryder System

<div>Position Description:

Ryder is hiring a Diesel Technician Trainee in Indianapolis, Indiana&mdash; offering weekly pay, excellent benefits, and a Technician career you can feel good about. 
We will pay you while training to become a Ryder Diesel Mechanic Technician in Indianapolis, Indiana. If You're Interested in starting a new Career then Ryder is Looking for YOU! 
Click here to see and hear it from a Ryder Technician Employee: 
https://RyderCareers.Video/TECHinTraining 
<ul><li>
Diesel Tech Trainee Positions Pay Each Week</li><li>
Hourly Pay: $20.50 per hour</li><li>
Sign On Bonus: Ryder Pays You $2000 at 30 days and $2000 at 90 days</li><li>
Schedule: Monday&ndash;Friday</li><li>
Hours: Second Shift 2:00 pm &ndash; 10:30 pm</li></ul>
Apply Here with Ryder Today 
Spots are filling fast &mdash; click apply now to secure your spot. 
Questions? Call &ldquo;Name&rdquo; or text &ldquo;CITY&rdquo; to 555-555-5555 to speak with your recruiter today.<div> 
All the benefits you expect &mdash; without the wait.</div> 
<div></div><ul><li>
No Experience Needed</li><li>
On the Job Paid Training</li><li>
Medical, Dental, Vision after 30 days</li><li>
80 hours PTO your first year, starting Day 1</li><li>
Yearly merit pay increases</li><li>
401 (k) company match</li><li>
PPE, uniforms, and boot allowance</li><li>
Build your skills - paid training</li><li>
Safety‑first workplace &amp; State-of-the-art equipment</li><li>
Top Tech Competition: Earn $250 &ndash; $50,000 per year</li><li>
U.S. military veterans - extra paid day off</li><li>
15% company stock discount</li><li>
Up to $5,000 in Tech tuition repayment</li><li>
12 weeks paid maternity leave (subject to specific eligibility criteria, including work tenure)</li><li>
Employee discounts on tools, vehicles, travel, tech &amp; more</li></ul>
Click Here to See All Ryder Diesel Technician Careers: https://www.ryder.com/careers/diesel-technicians 
We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire everyday 
Let Ryder pay you more and Refer a Future Employee today. We pay Unlimited Bonuses for Hired Employees. 
EEO/AA/Female/Minority/Disabled/Veteran
Requirements:
<ul><li>High School diploma or equivalent preferred</li><li>
Zero to one (1) year mechanical experience working with, and maintaining, primarily diesel engines preferred</li><li>
Must be 18 years of age or older</li><li>
Proficiency in English written and verbal communication skills</li><li>
Demonstrated customer service skills</li><li>
Strong technical aptitude with ability to learn to use and maintain equipment and machinery preferred</li><li>
Ability to:</li><li><ul><li>
Quickly troubleshoot and resolve problems preferred</li><li>
Work independently and as a member of a team</li><li>
Professionally represent Ryder and competently engage both Ryder employees and customers</li></ul></li><li>
Demonstrated time management and priority setting skills</li><li>
Must have track record of performance and good attendance</li><li>
Strong sense of personal accountability and a proven track record of achieving desired results</li><li>
Competency in basic computer skills and in a Microsoft Office environment</li><li>
Beginner level knowledge of machines and tools, including their designs, uses, repair, and maintenance preferred</li><li>
Beginner level knowledge of shop management systems preferred</li><li>
Valid Commercial Driver License (CDL) CLASS A,
 
preferred</li><li>
DOT safety regulated position; regulated tech</li><li>
Safety sensitive position; minimum age requirements and work hours will be determined by State Law</li></ul><div> 
Regulated Tech:</div><ul><li>
Must be able to obtain CDL within 6 months after hire</li><li>
Pass a Ryder drug test</li><li>
Pass a DOT physical</li><li>
Pass a Ryder road test</li><li>
Pass a Ryder background and motor vehicle check including drug and alcohol verification from previous employers for the last three (3) years</li></ul><div>
Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.</div> 
<div></div>
Responsibilities:
<ul><li>Move heavy duty vehicles into or out of yard, wash bay, service shop, or delivered to rental shop. Wash and detail vehicles manually or using automated equipment; fuel diesel, natural gas, and hybrid vehicles properly while adhering to all shop safety policies and procedures; record fuel activity and maintain proper fuel and DEF inventories and reconciliation; this includes using hand held devices to properly identify customer and required services</li><li>
Perform multi-point inspection on inbound units as required by company policies and procedures; this includes checking vehicle tire pressure and thread, fluid levels, lights, washing vehicle windows, changing tires, inspecting refrigeration units on trucks, and reporting service or driver issues to shop</li><li>
Maintain fuel island area to Six Sigma standards and policies; perform some facility maintenance; perform minor maintenance tasks as assigned by supervisor</li><li>
Attend and complete all Technician Training Development Program requirements and assessments. Training will include hands-on and online training as well as performing tasks learned. Technician Training Development Program will include but is not limited to:</li><li><ul><li>
Service Island Training:</li><li><ul><li>
Service Island Multi-point Inspection (includes Hand Held)</li><li>
Vehicle Fueling and Washing</li><li>
Environmental Safety &amp; Spill Response</li><li>
Safe Driving</li><li>
Service Island Organization &amp; Cleanliness (6S Standards)</li></ul></li><li>
Technician I Training:</li><li><ul><li>
Preventive Maintenance</li><li>
Tire and Wheel</li><li>
Service Bay Tool</li></ul></li><li>
Technician II Training:</li><li>
HD Electrical</li><li>
Air and Hydraulic Brakes</li></ul></li><li>
Performs other duties as assigned</li></ul><div>
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.</div></div>

Diesel Mechanic Trainee Entry Level

Dandy

<div>Dandy is transforming the massive and antiquated dental industry&mdash;an industry worth over $200B. Backed by some of the world&rsquo;s leading venture capital firms, we&rsquo;re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world&mdash;empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.
Dandy is hiring a Data Analyst II to join our rapidly scaling technology organization. In this role, you&rsquo;ll be challenged to leverage cutting-edge data tools, given the freedom to solve complex problems independently, and will drive immediate impact through actionable insights.
We are building the analytics engine behind the evolving Dandy Supply Chain stack. This is the backbone of the manufacturing side of the business, responsible for planning, routing, and optimizing the world&rsquo;s largest custom manufacturing business. As a Data Analyst II, you will turn this operational complexity into clear, strategic intelligence that propels Dandy forward.
This role will require frequent travel (approximately 25%) to our Provo, UT and/or Indianapolis, IN offices.
Your responsibilities/opportunities<ul><li>
Build production management and prescriptive analytics systems to help operators execute and scale</li><li>
Develop and share insights that drive impact within the Manufacturing, Supply Chain, and Operations teams</li><li>
Define the data language (i.e., KPIs, dashboards, measurement, etc.) to ensure your team grasps the underlying truth that drives progress and success</li><li>
Facilitate rapid decision making through ad hoc work or by democratizing data/self-service (effective BI and user-friendly explores in Looker)</li><li>
Utilize your data super powers to reduce ambiguity and solve problems</li></ul>
About you:<ul><li>
3+ years of experience working in data analytics or data science, ideally in a B2B operations setting</li><li>
BA/BS in a quantitative field such as statistics, computer science, operations research or a BA/BS in behavioral science (economics, psychology, etc) with statistics skills</li><li>
Excellent SQL skills</li><li>
Strong Python skills</li><li>
Previous experience using data to drive impact in a manufacturing or physical production environment</li><li>
Familiarity with operations research and supply chain management concepts</li><li>
Strong communication skills and experience communicating results in a way that drives change. You have the ability to use data to inform, align, and lead</li><li>
Desire to work in a fast-paced, collaborative environment</li><li>
Strong critical thinking, problem solving, and statistical skills</li></ul>
Bonus points:<ul><li>
Time spent at a venture-backed startup during hyper-growth</li><li>
Experience with Hex/Jupyter, DBT or Data Orchestration (we use Dagster)</li><li>
Familiarity with Gen AI tools and AI-assisted development</li></ul>
Req ID: J-1039
For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off&mdash;ensuring our team members are supported no matter where they live and work.
Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.
Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!
Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our Privacy Policy and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting Privacy Requests.
Compensation Range: $151,252 - $177,944</div>

Data Analyst II, Supply Chain

Regions Financial

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
 
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.
 
Job Description: 
At Regions, the Relationship Banker II is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs, and meeting those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. This role offers an exciting opportunity for candidates with retail or sales experience that are interested in beginning a career with opportunities for growth, development, and upward mobility.
 
Regions' mission is to make life better for our customers and communities, and we are looking for candidates committed to helping customers reach their financial goals by understanding and meeting customer needs. The successful candidate should be individually driven and competitive, as well as motivated to work as a team to achieve a common goal. This requires a candidate who excels at identifying customer needs and possesses strong communication skills.
 
Primary Responsibilities
 
Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions
 
Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones
 
Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types
 
Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
 
Provides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose
 
Owns and resolves customer issues
 
Refers customers to an internal team of experts when complex financial goals and needs are recognized
 
Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks
 
This position requires the tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act.
 
This position is incentive eligible.
 
This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Please refer to https://fedregistry.nationwidelicensingsystem.org for more information.
 
Requirements
 
High School Diploma or GED
 
Ability to work Saturdays as needed
 
Ability to handle cash and process cash transactions
 
Ability to communicate in person, on the phone, and through electronic channels
 
Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
 
Ability to walk and stand for extended periods of time
 
Ability to lift up to twenty (20) pounds
 
Preferences
 
Bachelor’s degree
 
Life Insurance License
 
One (1) year of cash-handling, banking, and/or customer service experience
 
Skills and Competencies
 
Ability to adhere to policies, procedures, and guidelines
 
Ability to assist customers with digital banking offerings
 
Ability to handle multiple priorities simultaneously
 
Ability to oversee large sums of cash
 
Excellent relationship-building skills
 
Strong communication and customer focus
 
Position Type Full time
 
Compensation Details
 Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
 
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
 
Job Range Target: 
Minimum: $46,120.20 USD
 Median: $55,160.00 USD
 
Incentive Pay Plans: This role is eligible to participate in a commission incentive plan. Employees have the potential to earn commission based on performance against defined metrics and goals.This role is eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals.
 
Benefits Information
 Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
 
Paid Vacation/Sick Time
 
401K with Company Match
 
Medical, Dental and Vision Benefits
 
Disability Benefits
 
Health Savings Account
 
Flexible Spending Account
 
Life Insurance
 
Parental Leave
 
Employee Assistance Program
 
Associate Volunteer Program
 
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.
 
https://www.regions.com/about-regions/welcome-portal/benefits
 
Location Details Castleton
 Location: Indianapolis, Indiana
 
Equal Opportunity Employer/including Disabled/Veterans
 
Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

Relationship Banker II ( Castleton Branch)

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