cashier/sales associate - all shifts Jobs in Indianapolis

cashier/sales associate - all shifts

customer care coordinator Jobs in Indianapolis

customer care coordinator

customer service agent_seasonal Jobs in Indianapolis

customer service agent_seasonal

full-time store associate Jobs in Indianapolis

full-time store associate

retail customer service Jobs in Indianapolis

retail customer service

customer service associate

Kroger

<div>Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.<p>
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.</p><p>
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!</p><p><b>
What you'll receive from us:
</b></p><p><b>The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:<br>
</b><br>
</p><ul><li>A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
</li><li>Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
</li><li>Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
</li><li>Valuable associate discounts on purchases, including food, travel, technology and so much more.
</li><li>Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
</li><li>Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
</li></ul><b>For more information about benefits and eligibility, please visit </b><b>our Benefits Page </b><b>! </b>MINIMUM
<br>
<ul><li>High School Diploma or GED</li>
<li>Must be 18 years old</li>
<li>Ability to handle highly confidential information</li>
<li>Meets minimum state requirements to perform the functions related to the position</li>
</ul><br>
DESIRED
<br>
<ul><li>Any previous comparable experience</li>
<li>Any equivalent experience of a pharmacy clerk</li>
<li>EPRN familiarity</li>
</ul><ul><li>Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud</li>
<li>Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management</li>
<li>Understand and perform ordering functions with primary and secondary wholesalers</li>
<li>Understand and follow the company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements and supplies</li>
<li>Maintain departmental standards including keeping clean and organized work stations and customer waiting areas</li>
<li>Count, measure and prepare specified product using company best practices</li>
<li>Complete billing procedures adequately to assure best value to the customer and the company</li>
<li>Answer phone and triage calls and answer inquiries as appropriate</li>
<li>Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages and company shrink guidelines</li>
<li>Understand and follow the company guidelines on the operation of the cash register and follow all cashier handling policies to prevent loss including tendering electronic fund transactions such as Credit/Debit Cards, EBT and Gift Cards, as well as cash and check transactions</li>
<li>Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing</li>
<li>Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement</li>
<li>Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company's policies regarding the same</li>
<li>Support company health and wellness initiatives</li>
<li>Put away legend orders, including Central Fill deliveries</li>
<li>Ability to work cooperatively in high paced and sometimes stressful environment</li>
<li>Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner</li>
<li>Ability to act with honesty and integrity regarding customer and business information</li>
<li>Ability to follow directions and seek assistance when necessary to resolve customer and business issues</li>
<li>Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults</li>
<li>Must be able to perform the essential job functions of this position with or without reasonable accommodation</li></ul></div>

PHARMACY/TECHNICIAN

Inotiv

<div>This position provides order entry for phone, emailed and faxed orders. Key responsibilities include answering the phone, processing incoming customer requests and providing departmental support.<p></p><p><b><br>
Principal External Contacts:
 </b></p><p>Customers <b>Principal Internal Contacts:</b></p><p>
Customer Service Specialist, Customer Service Specialist SAM, Customer Service Associate</p><p><b>
This job contributes to organizational success by:</b></p><ul><li>
Input all customer orders received by phone, fax or email</li><li>
Resolve issues with orders</li><li>
Enter customer complaints into TrackWise within same day for escalation to investigator</li><li>
Submit lost order information</li><li>
Collaborate with internal partners to resolve customer concerns and establish strong working relationships</li><li>
Provide customer support including, but not limited to, quotes, invoice requests, transportation questions, follow up</li><li>
Understand and adhere to all applicable ISO SOPs, work instructions and company policies</li><li>
Perform other duties as assigned</li></ul><p></p><p><b>
Job Requirements:</b></p><ul><li>
Hybrid role</li></ul><ul><li>
High School diploma required</li><li>
College degree preferred</li><li>
Minimum five years of customer service experience</li><li>
Solid verbal and written communication skills</li><li>
Accurate data entry and keyboarding skills including proficiency with numerical keypad and 60-80 wpm on computer</li><li>
Demonstrated attention to detail</li><li>
Advanced proficiency with computers, phone systems, and databases (including Excel, Word, JDE, Cognos, inContact, and TrackWise)</li><li>
Advanced knowledge of production within Envigo:<ul><li>
Models and Locations</li><li>
Products and Services</li><li>
Procedures of Time Mating</li><li>
Surgery Requests</li></ul></li><li>
Participation in projects and training to increase CSD efficiencies and methodoligies</li><li>
Produce KPI reports at customer request</li><li>
Coverage of CSDOnCall email resolution and/or routing to ensure minimum impact to our customers</li><li>
Participate in customer sales calls as requested</li><li>
Ability to perform professional communications related to transportation updates, health status changes or product recalls</li><li>
Dedicated to the humane and ethical care of research animals</li><li>
Motivated, positive, can-do attitude with significant focus on speed and accuracy for meeting customer needs in order accuracy</li><li>
Ability to de-escalate a situation calmly, tactfully, and with diplomacy with an excellent, positive attitude toward customer service</li><li>
Ability to maintain a calm demeanour when under stress</li><li>
Ability to share knowledge with others in a professional manner</li><li>
Able to be approached by co-workers for assistance</li><li>
Respectful of others even if they do not share your skills/knowledge/job role</li><li>
Able to connect with customers, co-workers, and support groups so they prefer to do business with you</li><li>
Able to recognize and effect your shortcomings to improve your position</li><li>
Ability to limit non-productive activities to stay focused on work</li><li>
Ability to work unsupervised without resorting to non-productive activities</li><li>
Willing to go the extra mile for a customer even if you are inconvenienced</li><li>
Ability to not let circumstances either personal or professional effect your mood at work</li><li>
Ability to go the extra mile to accomplish difficult or inconvenient tasks</li></ul><p><b>
Standards of Performance</b></p><ul><li>
Accurate and prompt completion of all orders</li><li>
Less than 0.15% error rate on order entry and processing of all orders</li><li>
Reasonable response time or acknowledgement of email or voicemail request based on guidelines set by supervisors</li><li>
Provide high level of professional service to exceed expectations of our customers (Customer Survey feedback &ndash; very satisfied)</li></ul><p></p><p><b>
Work Schedule:
</b></p><ul><li>Full-time position works, on average, 40 hours per week during a normal week. Most shifts occur Monday-Friday and are staggered between 7:30am and 6:00pm and include two 15-minute breaks, and a 60 minute, unpaid, lunch break during a normal shift</li><li>
Weekend on-call rotation with quarterly schedule posted</li></ul><p></p><ul><li><br>
<i>This position could be offered at different levels for candidates who qualify with a combination of advanced levels of education and/or years of experience. The salary range will adjust along with the level of the role to match the person&rsquo;s relevant experience and/or education level.</i></li></ul><p></p><p><i>
Inotiv is a growing contemporary drug discovery and development company where we &ldquo;Play to Win&rdquo; in an industry rich with opportunity. Together, we face challenges and together we win in the delivery of world-class drug discovery and development solutions that impact the health and well-being of people all over the world. There&rsquo;s an opportunity for everyone at all phases of a career, each individual&rsquo;s unique skill set has an impact on the work we conduct. If you have the talent and desire to impact the quality of people&rsquo;s lives, we have the career opportunities to make it happen. Join us in embracing research and science to impact the health and well-being of people all over the world.</i></p><p></p><p><i>
Salary will be commensurate with experience and responsibilities. Benefits include health and dental coverage, short- and long-term disability, paid time off, paid parental leave, 401K, and more!</i></p><p></p><p><i>
Inotiv is an Equal Opportunity Employer. It is our policy to provide a fair and equal employment opportunity to all persons, regardless of age, race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, genetic information, disability, national origin, veteran status, or any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination and access to benefits and training.</i></p></div>

Strategic Account Manager

Driving Wind Berry Farm

<p><b>Job Overview</b><br/>Join our vibrant caf&eacute; team as a Cafe Team Member and be at the heart of creating memorable experiences for every guest! In this energetic role, you'll be the friendly face that welcomes customers, prepares delicious food and beverages, and ensures smooth operations in a fast-paced, customer-focused environment. Your enthusiasm and dedication will help foster a warm, inviting atmosphere where guests feel valued and satisfied. Whether you're serving up specialty drinks, assisting with food prep, or managing transactions, your positive attitude will drive our success every day.</p><p><b>Duties</b></p><ul><li>Greet customers warmly and provide exceptional customer service throughout their visit</li><li>Prepare and serve a variety of food and beverages, including coffee, snacks, and light meals, following safety and quality standards</li><li>Operate POS systems such as Aloha POS and Micros POS to process orders accurately and efficiently</li><li>Handle cash transactions with precision, including cash handling and cashiering responsibilities</li><li>Maintain cleanliness and sanitation of work areas, dining spaces, and equipment in compliance with food safety regulations</li><li>Assist with food preparation tasks such as assembling sandwiches, salads, or other menu items</li><li>Support food industry best practices by managing food handling, bussing tables, and ensuring quick service delivery</li></ul><p><b>Skills</b></p><ul><li>Proven experience in food service or quick service &amp; fast food restaurant environments</li><li>Familiarity with POS systems like Aloha POS or Micros POS for efficient order processing</li><li>Strong knowledge of food preparation techniques and safety standards in the caf&eacute; or restaurant setting</li><li>Excellent time management skills to prioritize tasks during busy hours</li><li>Ability to upsell menu items confidently to enhance sales opportunities</li><li>Effective communication skills to engage with customers and team members positively</li><li>Basic math skills for cash handling, retail math calculations, and order accuracy</li><li>Knowledge of sanitation procedures to maintain a clean and safe environment for staff and guests</li><li>Previous experience in cashiering, serving, or retail environments is highly desirable</li></ul><p>Embark on a rewarding journey where your energy fuels our caf&eacute;&rsquo;s lively atmosphere! We welcome motivated individuals eager to develop their skills in the food industry while delivering outstanding service. Join us today to be part of a dynamic team dedicated to creating enjoyable experiences for every guest!</p><p>Pay: $13.00 - $15.00 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Flexible schedule</li><li>Food provided</li><li>Paid training</li></ul><p>Work Location: In person</p>

Cafe Team Member

Menards

<div><p><b>Part-Time</b></p>
<p><b>
Cashier and Front End Team
</b></p><p><b>Make BIG Money at Menards!</b></p>
<ul>
<li><b>Extra $3 per hour on Sat/Sun</b></li>
<li><b>Store Discount</b></li>
<li><b>Profit Sharing</b></li>
<li><b>Exclusive Discounts for gyms, car dealerships, cell phone plans, and more!</b></li>
<li><b>Flexible Scheduling</b></li>
<li><b>Dental Plan</b></li>
<li><b>On-the-job training</b></li>
</ul>
<p><b>Start building an exciting and rewarding career in retail with a growing company as a member of our Front End Team with Menards! Immediate openings available!</b></p>
<p>
Our Front End Team Members play important roles in the Customer Experience!</p>
<ul><li><b>Cashier:</b> Our Cashiers provide a fun, fast, and friendly Customer Service at the register and service desk!
</li></ul><p><b>or</b></p>
<ul><li><b>Courtesy Patrol:</b> Our Courtesy Patrol Team Members assist our Customers with loading their purchases, keeping our parking lot clean and clear, and assisting at the register when needed to help make sure our Customers have No Waiting for Savings!</li></ul>
<p>
Apply today! We are hiring immediately and are excited to talk to you about the great opportunities available with Menards!</p></div>

Part- Time Cashier & Front End Team

Orkin

<div>Overview:
<div>
Are you self-motivated? Do you enjoy helping people? Do you have extraordinary customer service, retention and sales experience? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team!</div><div></div><p><b><br>
We are seeking talented SEASONAL CUSTOMER SERVICE PROFESSIONALS for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers.</b></p><ul><li><b>
Must be available to attend training Mon - Fri from 9am - 6pm EST</b></li><li><b>
Must reside in the continental US</b></li></ul><div>
You get the advantage of a highly persuasive pitch: top-notch protection from an iconic brand name and the industry leader with almost 125 years of experience. That is backed by award-winning training that ensures the professionalism and expertise of all Orkin Pros</div><div></div><div><br>
It is a role that combines your competitive drive and your desire to be part of a talented team. You will have the opportunity to assist and retain our valued customers while having the opportunity to increase your earning potential in upselling current customers. Not to mention, you will receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. You will have the opportunity to work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide.</div><div></div><div><br>
With our training program, you will receive all the tools you need to succeed. Plus, if there is one thing, we know at Orkin, it&rsquo;s that pests keep coming back, and that makes our industry recession resistant.</div><div><br>
</div><div><b>Want to Join the </b><b>Best in Pest</b><b>? Go Pro with Orkin.</b> <b>Apply from your phone in minutes!</b></div><br>
<div></div>
Responsibilities:
<div><b>
At Orkin, our purpose is to help protect the world where we live, work and play. </b>We have a <b>FAST PACED</b>, fully remote <b>Customer Contact Center</b> with dedicated inbound and outbound sales, customer service, retention, chat, and a bilingual team.</div><div></div><div><br>
Our <b>Seasonal</b> <b>Customer Service Tele-Agents</b> are key to supporting our field offices and customers alike. The Pest Management Industry is growing &ndash; and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry.</div><div></div><div><b><br>
You will&hellip;</b></div><ul><li>
Work remotely from your home office. (We will provide the computer and other equipment necessary to be successful in this role)</li><li>
Support our field's peak season that starts building around February<ul><li>
During peak season you can expect heavy call volume</li></ul></li><li>
Manage the customer relationship to ensure best in class service</li><li>
Identify opportunities for cross-selling and up-selling</li><li>
Assist customers by offering remedies to retain business</li><li>
Use different gamification tools to measure performance</li></ul><p><b>
We Offer&hellip;</b></p><ul><li>
Variety of Schedules (Schedule may include nights, weekends, and holidays)</li><li>
Four-week quality Training Program that will equip you with the skills and knowledge to be successful.</li><li>
Gamification methods to measure performance and increase engagement virtually</li><li>
Great pay and incentives (<b>min $16.73 hour plus 3% sales commission</b>)</li><li>
401(k) plan with company match, employee stock purchase plan</li><li><b><i>
High performance and reliability could lead to regular, full-time employment, when available, based on business needs</i></b></li></ul><p>
 <b>Why Orkin?</b></p><ul><li>
Founded in 1901, Orkin Pest Control is a global residential and business service provider</li><li>
Consecutive years of improved earnings with over 2 million customers</li><li>
Orkin is financially stable and growing as the largest subsidiary of <b>Rollins</b> (NYSE: ROL), headquartered in Atlanta, GA</li><li>
Orkin&rsquo;s Contact Center is a high energy, fun and collaborative work environment with strong management</li></ul><p><b>
Are you ready to be an Orkin Pro?</b></p>
Qualifications:
<p><b>
What&rsquo;s required</b></p><ul><li>
High School/GED</li><li>
1 &ndash; 2 years customer service experience within or outside a call center</li><li>
Completion of a Culture Index assessment
</li><li>Verification of internet speed</li><li>
Ability to pass a computer assessment</li><li>
We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law</li></ul><p></p><div><b><br>
Work from home requirements</b></div><ul><li>
Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise</li><li>
A workspace with adequate furnishings (e.g., a desk and chair) and lighting</li><li><b>
Minimum of 100 mbps download/50 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem</b></li><li><b>
Must reside within commuting distance of greater Indianapolis, IN metro area</b></li></ul><p></p><p><b><br>
What you will need</b></p><ul><li>
Excellent interpersonal and communication skills</li><li>
Strong computer skills in various software and web-based applications</li><li>
Proficient in Microsoft Office</li><li>
Comfortable working in a high-volume role</li><li>
Excellent customer service soft skills such as empathy
</li><li>Ability to prioritize tasks and manage time efficiently</li></ul><div></div><div><i><br>
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer</i></div></div>

Customer Service Agent_Seasonal

GPM Investments

<div><div>Are you a night owl who works best independently? Our third-shift Sales Associates (typically between 10 PM and 6 AM) are responsible for keeping the store running smoothly overnight &mdash; often as the only employee on site.</div><div></div><div><br>
This role is ideal for someone who is confident, self-motivated, and comfortable working alone for extended periods. You&rsquo;ll be trusted to handle everything from deep cleaning restrooms and taking out trash, to stocking shelves and maintaining the fuel area. You'll also be responsible for assisting any late-night customers and ensuring the store stays secure, clean, and ready for the next day.</div><div></div><div><br>
If you&rsquo;re dependable, detail-oriented, and prefer a quieter, more independent work environment &mdash; this shift is for you. Being able to stay alert, make sound decisions, and manage responsibilities without direct supervision is essential for success in this role.</div><div></div><h3 class="jobSectionHeader"><b><br>
What You'll Do</b></h3><ul><li><div>
Greet every customer with a smile and run the register with accuracy and speed</div></li><li><div>
Become an expert in lottery, cigarette, and alcohol sales &mdash; ensuring compliance with all age verification and legal requirements</div></li><li><div>
Offer friendly service and upsell customers when possible to increase sales</div></li><li><div>
Keep the inside and outside of the store clean and safe, including:</div><ul><li><div>
Deep cleaning high-use restrooms</div></li><li><div>
Wiping down and sanitizing gas pumps (nozzles, screens, water buckets)</div></li><li><div>
Picking up litter and trash from the floor and lot area</div></li><li><div>
Taking out the trash to the dumpster in all kinds of weather</div></li></ul></li><li><div>
Stock shelves, coolers, and displays to keep merchandise looking fresh and full</div></li><li><div>
Maintain a clean and organized store &mdash; sweep, mop, clean windows, and maintain entryways</div></li><li><div>
Willingly cross-train in other departments, including deli, as needed</div></li><li><div>
Follow all safety procedures and company policies</div></li><li><div>
Be a team player and step in to help wherever needed</div></li></ul><h3 class="jobSectionHeader"><b>
Perks &amp; Benefits</b></h3><ul><li><div>
Free soda or coffee while working</div></li><li><div>
Weekly pay</div></li><li><div>
Flexible schedules &ndash; full-time and part-time available</div></li><li><div>
401(k)</div></li><li><div>
Opportunities for advancement &mdash; we promote from within!</div></li><li>
Pay Rate: $13/hr</li></ul><ul><li><b><br>
Age Requirement:</b> Must be 18 years of age or older if located in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO. For all other states, must be 21 years of age or older.</li><li><b>
Availability:</b> Must be able to work weekends and holidays, embracing the full rhythm of retail. This is for our Overnight Shift (typically between 10 PM and 6 AM)</li><li><b>
Willingness:</b> Be prepared to work hard and stay on your feet for most of your shift. Comfortable working indoors and outdoors in all weather conditions</li><li><b>
Communication Skills:</b> Ability to read, write, speak, and understand English effectively.</li><li><b>
Math Proficiency:</b> Basic math skills required, including addition, subtraction, division, and multiplication.</li><li><b>
Physical Ability:</b> Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.</li><li><b>
Pre-Employment Screening:</b> Must pass a pre-employment drug screen and be subject to a criminal history background check.</li><li><b>
Personable and Positive:</b> You have a friendly demeanor and a knack for making people feel welcome.</li><li><b>
Detail-Oriented:</b> You notice the little things that make a big difference in a customer&rsquo;s experience.</li><li><b>
Reliable and Responsible:</b> You&rsquo;re punctual, trustworthy, and take pride in your work.</li><li><b>
Flexible:</b> You&rsquo;re adaptable and ready to take on a variety of tasks in our fast-paced environment.</li><li><b>
Experience is a Plus:</b> Previous experience in retail or customer service is appreciated, but not required. We believe in learning on the job!</li></ul><div></div><div><br>
Benefits: For information on benefits offered, please click on the hyperlink below.https://gpminvestments.com/careers/</div><div></div><div><b><i><br>
Equal Opportunity Employer</i></b><br>
<i>GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.</i></div><div></div><div><b><i><br>
This Organization Participates in E-Verify</i></b></div><div>
https://gpminvestments.com/wp-content/uploads/2023/09/federal-e-verify-participation-poster-es.pdf.pdf</div><div></div><div><br>
GPM Investments, LLC maintains a drug-free workplace</div></div>

Cashier/Sales Associate - All Shifts

State of Indiana

<p></p><div><div><div><div><div><b>Date Posted: </b>Apr 10, 2026
</div></div></div></div><div><div><div><div><b>Requisition ID: </b>475460
</div></div></div></div><div><div><div><div><b>Location:
</b>Indianapolis, IN, US, 46204<br>
</div></div></div></div><div></div><div><div><div><div><div><b>Work for Indiana</b></div><div></div><div><div><br>
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.</div></div><div></div><div><b><br>
About the Indiana Department of Revenue (DOR):</b></div><div>
The Indiana Department of Revenue has served Indiana, its population, and the business community since 1947. Our more than 700 dedicated team members administer over 65 different tax types and annually process nearly $30 billion of tax revenue. We are a <i>Top Workplace</i> employer.</div><div></div><div><b><br>
Role Overview:</b></div><div>
The Seasonal Call Center CSR delivers exceptional customer service and upholds a strong commitment to Indiana taxpayers by using innovative approaches to improve accuracy, efficiency, and productivity across all areas of departmental operations and tax administration.</div><ul><li>
The Seasonal Call Center CSR works during peak tax season. Hours will depend on your availability.</li><li>
You will recieve paid training and will be supported by customer service staff.</li><li>
Experience is preferred but not required.</li><li>
Bilingual skills desired, but not required.</li></ul><div></div><div><br>
This role is at the Central DOR office at the Indiana Government Center in Indianapolis, Indiana. Free parking is included.</div><div></div><div><b><br>
Salary:</b></div><div>
This position starts at $22.00 per hour.</div><div></div><div><div><div><div><b><br>
A Day in the Life:</b></div>
</div><div><div>
Responsibilities include:</div>
<ul>
<li>Enjoys learning about a variety of the Department of Revenue tax procedures, including tax filing andpayment requirements.</li>
<li>Provide best-in-class customer service taxpaying customers by phone in a fast-paced call centerenvironment.</li>
<li>Apply knowledge acquired in training and utilizes resources to analyze and problem-solve.</li>
<li>Respond to a variety of tax inquiries.</li>
<li>Access data utilizing basic computer skills.</li>
<li>Communicate professionally using correct grammar, spelling, and punctuation.</li>
<li>Comply with all ethical and confidentiality requirements.</li><br>
</ul>
<div>The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilitiesthat are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.</div></div></div><div><div><div><b>
What You'll Need for Success:</b></div>
</div><div><ul><li>High School Diploma, GED, or High School Equivalency.</li>
<li>High-energy. Optimism. Teamwork. Collaboration.</li>
<li>Ability to provide open, honest, and positive communication.</li>
<li>Commitment to continuous learning and improvement.
<ul><li>&quot;Let's get better every, togther.&quot;</li>
<li>A team member who speaks up if you don&rsquo;t understand or need more information.</li>
</ul></li><li>Ability to provide non-technical and technical customer service in person, in writing, or by telephone.</li>
<li>Ability to communicate both orally and in writing using correct grammar, spelling, and punctuation.</li>
<li>Ability to apply and understand ethics and confidentiality laws.</li>
<li>Ability to analyze and solve problems using various resources.</li>
<li>Able to perform essential functions with or without reasonable accommodation.</li></ul></div></div></div><div></div><div><b><br>
Benefits of Employment with the State of Indiana:</b></div><div>
This seasonal position does not offer benefits and is limited to 180 working days in an eleven (11) month continuous period.</div><div></div><div><b><br>
Equal Employment Opportunity:</b></div><div>
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.</div></div></div></div></div></div><p></p>

Seasonal Tax Call Center CSR

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