customer service associate

Shankar Distillers

<p>We are seeking a motivated and customer-focused <strong>Remote Virtual Customer Service / Sales Associate</strong> to provide exceptional customer support while assisting with sales activities. In this work-from-home role, you will communicate with customers through phone, email, chat, and virtual platforms to answer questions, resolve concerns, promote products or services, and help drive revenue growth. The ideal candidate is a strong communicator with excellent customer service skills, sales ability, and the motivation to achieve performance goals in a remote environment.</p><h3><strong>Responsibilities</strong></h3><ul><li>Provide professional customer service through phone, email, live chat, and virtual communication channels.</li><li>Respond to customer inquiries regarding products, services, orders, pricing, and account information.</li><li>Identify customer needs and recommend appropriate products or services.</li><li>Generate sales opportunities through customer engagement, follow-ups, and relationship building.</li><li>Process customer orders, payments, account updates, returns, and service requests.</li><li>Meet or exceed sales targets, customer satisfaction goals, and performance metrics.</li><li>Build and maintain positive relationships with new and existing customers.</li><li>Follow up with leads and potential customers to close sales opportunities.</li><li>Maintain accurate records of customer interactions, sales activities, and transactions.</li><li>Use CRM systems and customer databases to track communications and manage follow-ups.</li><li>Resolve customer concerns professionally and escalate issues when necessary.</li><li>Stay informed about company products, services, promotions, and policies.</li><li>Collaborate with sales, marketing, and support teams to improve customer experiences.</li><li>Protect customer information and maintain confidentiality at all times.</li><li>Complete additional customer service and sales support tasks as assigned.</li></ul><h3><strong>Required Qualifications</strong></h3><ul><li>Previous experience in customer service, sales, call center, retail, or related roles preferred.</li><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal and relationship-building abilities.</li><li>Ability to handle customer questions, concerns, and objections professionally.</li><li>Goal-oriented with the ability to meet sales and performance targets.</li><li>Strong computer skills and ability to learn new software quickly.</li><li>Experience with CRM systems and customer support platforms is a plus.</li><li>Ability to work independently in a remote environment.</li><li>Reliable internet connection and a quiet, professional workspace.</li></ul><h3><strong>Work Schedule</strong></h3><ul><li>Full-Time or Part-Time</li></ul>

Remote Virtual Customer Service / Sales Associate Full-Time / Part-Time

HomeGoods

<div>HomeGoods<div><p>
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You&rsquo;ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you&rsquo;re working in our four global Home Offices, Distribution Centers or Retail Stores&mdash;TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you&rsquo;ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family&mdash;a Fortune 100 company and the world&rsquo;s leading off-price retailer.</p></div><p></p><p><b>
Job Description:</b></p><p><b>
Opportunity: Grow Your Career</b></p><p>
Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.</p><ul><li>
Creates a positive internal and external customer experience</li><li>
Promotes a culture of honesty and integrity; maintains confidentiality</li><li>
Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor</li><li>
Trains and mentors Associates on established merchandising and processing principles</li><li>
Ensures merchandise is properly tagged, hung, secured, and coded</li><li>
Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor</li><li>
Ensures Associates complete tasks and activities according to store plan; prioritizes as needed</li><li>
Monitors productivity of team and coaches as necessary</li><li>
Organizes and rotates back stock for easy replenishment</li><li>
Maintains and upholds merchandising philosophy and signage standards</li><li>
Maintains all organizational, cleanliness and recovery standards for the backroom area</li><li>
Ensures compliance with recycling and, where applicable, hazardous waste programs</li><li>
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates</li><li>
Provides and accepts recognition and constructive feedback</li><li>
Partners with Management on Associate training needs to increase effectiveness</li><li>
Ensures adherence to all labor laws, policies, and procedures</li><li>
Promotes credit and loyalty programs</li><li>
Supports and participates in store shrink reduction goals and programs</li><li>
Promotes safety awareness and maintains a safe environment</li><li>
Other duties as assigned</li></ul><p><b>
Who We&rsquo;re Looking For: You.</b></p><ul><li>
Able to work a flexible schedule, including nights and weekends</li><li>
Superior communication and organizational skills with attention to detail</li><li>
Capable of multi-tasking</li><li>
Able to respond appropriately to changes in direction or unexpected situations</li><li>
Team player, working effectively with peers and supervisors</li><li>
Capable of lifting heavy objects with or without reasonable accommodation</li><li>
Able to train others</li><li>
1 year retail and 6 months of leadership experience</li></ul><div><p>
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care &amp; cell phone discounts; pet &amp; legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.</p><p></p><p>
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.</p><p></p><p>
Applicants with arrest or conviction records will be considered for employment.</p></div><p></p><p><b>
Address:</b></p>
5520 East 82nd St<p></p><p><b>
Location:</b></p>
USA HomeGoods Store 0342 Indianapolis IN<p></p>
This position has a starting pay range of $14.25 to $14.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.</div>

Key Holder

Rainbow Shops

<div>Rainbow USA is recognized as one of the fastest growing junior, kids, plus, and petite, specialty apparel retail chains and has grown to over 1,000 retail stores! We have multiple retail lines that pride themselves on their impeccable customer service, strong customer loyalty, and fashion forward apparel. The company has been privately held and debt free since 1935. Since 1980 Rainbow has grown from 32 locations to currently 1100 stores nationally. Rainbow USA is a progressive and rapidly growing retail organization that consistently thrives to open 60 retail store locations each year.
<br>
<br>
<b>Looking for Career Growth? 60 Stores a year means 4-5 NEW Districts and 1 NEW Region a year.</b>
<br>
<br>
We are seeking friendly, high energy, customer oriented, fashion forward managers with a retail background to join our winning team!
<br>
<br>
<b>Job Summary:
</b><br>
<br>
<b>Sales Associate </b>- This is our entry level management position, which will allow you to learn our business, while giving you the skills to operate one of our stores. At least 6 months experience as a department manager in a retail store is required
<br>
<br>
<b>Skills Required:</b>
<br>
<br>
<ul><li>Excellent ability to train and motivate staff
</li><li>Able to handle multi-tasks
</li><li>Friendly and courteous with a positive attitude
</li><li>Strong interpersonal skills
</li><li>Able to organize and prioritize work
</li><li>Must be punctual
</li><li>Must be organized
</li><li>Must have great attention to detail
</li><li>Must be a team-player
</li></ul><br>
<b>We offer great compensation and benefits package, and room for professional growth and development.</b></div>

Sales Associate/Stock

Hennessy & Roach, P.C.

<div><b>Company Description</b><p><br>
Hennessy &amp; Roach, P.C. is a law firm defending employers in Workers&rsquo; Compensation and defendants in General Liability matters. H&amp;R is based in Chicago with additional offices in Springfield, Illinois; St. Louis, Missouri; Overland Park, KS; Milwaukee, Wisconsin; Indianapolis, Indiana; Brentwood, Tennessee; and Omaha, Nebraska. The firm handles matters throughout the States of Illinois, Indiana, Iowa, Missouri, Nebraska, Kansas, Tennessee, and Wisconsin. Founded by Thomas G. Hennessy and James P. Roach on May 17, 1993, the firm continues to grow.</p><b><br>
Job Description</b><p><br>
The File Clerk is responsible for following an office filing system and organizing records, such as letters, legal documents, case files, correspondence, invoices, and memoranda according to that system. Locate and retrieve requested files, as well as prepare file folders and labels. Responsible for opening, closing and keeping files up to date. In addition to filing, the file clerk will perform other clerical duties, such as handle incoming phone calls, processing mail, faxing, using a copy machine, transcription and maintaining a calendar.</p><p>
Essential Job Functions:</p><ul><li>
Answer incoming calls and direct calls quickly and accurately, conveying appropriate information to receiver and ensuring caller has positive experience.</li><li>
Process mail, scan documents and save to appropriate file in DMS. Make sure hard filing for every attorney is completed and up to date.</li><li>
Keep cases organized by establishing and organizing files, monitoring calendars, meeting deadlines, documenting actions, inputting information into Perfect Law file database and case management software.</li><li>
Assist legal assistant/paralegal in preparation of status emails to adjusters and correspondence.</li><li>
Open and close files, update appropriate file information in Perfect Law.</li><li>
Save correspondence emails in DMS document management software for attorneys.</li><li>
Ensure tasks are completed timely and properly documented.</li></ul><p>
Other related duties as assigned such as assisting with attorney appeals</p><b><br>
Qualifications</b><br>
<ul><li>
High school diploma or GED (or equivalent) required, associate or bachelor degree a plus.</li><li>
0-2 years of experience supporting a legal office or working in the legal industry preferred.</li><li>
Proven history of excellent customer/client service.</li><li>
Working knowledge of court rules and procedures preferred.</li><li>
Microsoft Word and Excel experience required, PowerPoint experience a plus.</li><li>
Transcription experience is a plus.</li><li>
Outstanding organizational, interpersonal, and administrative skills.</li><li>
Excellent attention to detail with the ability to multi-task.</li><li>
Excellent communication and proofreading skills.</li><li>
Must be self-motivated and able to meet deadlines under pressure.</li><li>
Must have the ability to work as part of a team, as well as to work independently.</li><li>
Organization, Planning, Attention to Detail, and Dependability.</li><li>
Firm and Client Confidentiality required.</li></ul><br>
<b>
Additional Information</b><p><br>
Benefits include: Medical, Dental, Vision, Critical Illness, Accident, Group Term life, Voluntary term life, STD, LTD, 401(k)/Roth retirement plan with company match and paid time off.</p><p>
All your information will be kept confidential according to EEO guidelines.</p></div>

File Clerk (Part Time)

Marriott International

<div>Description:<p></p><p><b><br>
Le M&eacute;ridien Indianapolis</b> is seeking a passionate, service-driven <b>Front Office Manager</b> to lead our Front Office team while providing exceptional guest experiences. This is a hands-on leadership position requiring a leader who enjoys working alongside their team, coaching in the moment, and leading by example.</p><p>
The ideal candidate is energetic, detail-oriented, thrives in a fast-paced luxury hotel environment, and is comfortable spending a significant portion of their time working Front Desk shifts while overseeing daily operations.</p><h2 class="jobSectionHeader"><b>
Essential Responsibilities</b></h2><ul><li>
Lead, coach, and develop Front Desk and Guest Services associates to deliver exceptional hospitality.</li><li>
Work scheduled Front Desk shifts as needed, including evenings, weekends, and holidays.</li><li>
Ensure all guest arrivals, departures, and service recovery situations are handled professionally and efficiently.</li><li>
Drive Marriott Bonvoy enrollment goals by coaching associates on enrollment techniques and personally leading enrollment efforts.</li><li>
Monitor guest satisfaction scores and implement strategies to continuously improve the guest experience.</li><li>
Manage daily operations, including scheduling, payroll, cash handling, and departmental productivity.</li><li>
Ensure compliance with Marriott brand standards, company policies, and operational procedures.</li><li>
Resolve guest concerns promptly while empowering associates to create memorable and personalized guest experiences.</li><li>
Conduct ongoing training, coaching, and performance feedback to build a high-performing team.</li><li>
Partner with Housekeeping, Engineering, and Food &amp; Beverage departments to ensure seamless hotel operations.</li><li>
Assist with hiring, onboarding, coaching, and performance management of Front Office associates.</li><li>
Maintain a visible presence in the lobby and serve as the operational leader during assigned shifts.</li><li>
Develop creative guest engagement initiatives that enhance the overall guest experience and foster loyalty.</li><li>
Create fun, engaging, and results-driven incentive programs that motivate associates, build morale, and encourage healthy competition while achieving departmental goals.</li></ul><h2 class="jobSectionHeader"><b>
Qualifications</b></h2><ul><li>
Previous Front Office leadership experience in a hotel environment preferred.</li><li>
Marriott experience is a plus.</li><li>
Excellent verbal and written communication skills with the ability to effectively communicate with guests, associates, and leadership.</li><li>
Self-motivated with the ability to take initiative, identify opportunities for improvement, and solve problems proactively.</li><li>
Creative mindset with a passion for delivering memorable guest experiences and inspiring associates.</li><li>
Proven ability to motivate, coach, and develop a high-performing team while fostering a positive and engaging work environment.</li><li>
Comfortable working regular Front Desk shifts and leading by example.</li><li>
Proven ability to achieve performance goals, including Marriott Bonvoy enrollment targets and guest satisfaction metrics.</li><li>
Strong organizational, leadership, and conflict resolution skills.</li><li>
Flexible schedule, including nights, weekends, and holidays.</li><li>
Experience with hotel property management systems; Lightspeed experience is a plus.</li></ul><h2 class="jobSectionHeader"><b>
What We're Looking For</b></h2><p>
We're looking for a leader who thrives on the hotel floor&mdash;not behind a desk. Someone who enjoys interacting with guests, coaching associates in real time, recognizing team accomplishments, and finding creative ways to elevate both the guest and associate experience. The ideal candidate is an excellent communicator, takes initiative without being asked, embraces new ideas, and inspires their team through recognition, accountability, and engaging incentive programs. This individual will lead by example while driving Marriott Bonvoy enrollments, guest satisfaction, and a culture of hospitality excellence.</p>
Requirements:<br>
<p></p><ul><li>
Minimum of 2 years of hotel Front Office supervisory or management experience required; Marriott experience preferred.</li><li>
Previous experience working at the Front Desk with a strong understanding of Front Office operations.</li><li>
Must be willing and able to work regular Front Desk shifts, including evenings, weekends, and holidays, as business demands.</li><li>
Proven ability to lead, coach, and motivate a team while fostering a positive, engaging, and accountable work environment.</li><li>
Demonstrated success in driving Marriott Bonvoy enrollments or other guest loyalty programs through coaching and personal performance.</li><li>
Excellent verbal and written communication skills with the ability to build relationships with guests, associates, and leadership.</li><li>
Self-motivated with the ability to take initiative, make sound decisions, and adapt quickly in a fast-paced environment.</li><li>
Creative thinker with a passion for delivering memorable guest experiences and implementing innovative ideas to enhance service.</li><li>
Experience creating associate recognition programs, contests, and incentives that improve morale and drive performance.</li><li>
Strong organizational, time management, and multitasking skills with exceptional attention to detail.</li><li>
Ability to resolve guest concerns professionally while maintaining a calm, service-focused approach.</li><li>
Working knowledge of hotel property management systems; Lightspeed PMS experience is preferred.</li><li>
Proficient in Microsoft Office, including Outlook, Word, and Excel.</li><li>
Ability to stand and walk for extended periods and perform the physical requirements of a Front Office leadership role.</li><li>
Must be dependable, professional in appearance, and committed to delivering exceptional hospitality in accordance with Marriott brand standards.</li></ul></div>

Front Office Manager

Extended Stay Hotels

<div><div><b>POSITION PURPOSE AND SUMMARY</b></div>
<p>
The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures.</p>
<p>
</p><p>Watch <b>A Day in the Life</b> video for Housekeeper (English) https://vimeo.com/showcase/5180017/video/291794067</p>
<p>
Watch <b>A Day in the Life</b> video for Housekeeper (Spanish) https://vimeo.com/showcase/5180017/video/311773198</p>
<p><b>
MAJOR / KEY JOB DUTIES</b></p>
<ul>
<li>Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
</li><li>Cleans assigned guest rooms with adherence to company standards, policies and procedures.
</li><li>Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use.
</li><li>Stocks carts and cart rooms if necessary and or directed by management.
</li><li>Reports all maintenance issues directly to the front desk and/or manager on duty.
</li><li>Reports any remaining guest property in a check-out room directly to the front desk and manager on duty.
</li><li>Assists and provides reasonable accommodation in response to guest requests whenever possible and practical.
</li><li>Complies with all safety and security policies and procedures.
</li><li>Completes all required and annual Extended Stay University training.
</li></ul><p><b>OTHER DUTIES</b></p>
<ul>
<li>Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.</li>
<li>Responsible for maintaining overall hotel cleanliness.</li>
<li>Other duties as assigned by the management team.
</li></ul><div><div><b>BENEFITS</b></div>
<ul><li><b>Weekly Pay!</b></li>
<li>Competitive Wages</li>
<li>Great working environment</li>
<li>Employee Recognition Programs</li>
<li>Vision Insurance</li>
<li>401(k) Savings Plan</li>
<li>Employee Assistance Program (EAP)</li>
<li>Employee Perks Program offering discounts to major companies</li>
</ul><div></div><div><div><div><b>COMPENSATION</b></div>
<div><b>Pay Ranges</b><br>
Pay range information for the position you are applying for is below.</div>
<div><br>
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.</div>
<div>
</div><div></div><div><div><p><i>ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
</i></p></div></div></div></div></div>Requirements:
<div><div><b>KNOWLEDGE, SKILLS, ABILITIES &amp; COMPETENCIES</b></div>
<div></div><div><ul><li>Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff.</li>
<li>Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations.</li>
<li>Apply good judgment at all times.
</li></ul></div><div></div><p><b>ENVIRONMENTAL JOB REQUIREMENTS</b></p>
<ul>
<li>Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds.
</li><li>Regularly position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch.
</li><li>Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds.
</li><li>Detect items in guest rooms to ensure safe performance of work.
</li><li>Frequently work in outside weather conditions (depending on hotel).
</li><li>Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock.
</li><li>Typically, moderate to loud noise levels in the work environment.
</li><li>The associate may be asked to travel to help additional locations within a reasonable geography.
</li></ul><p></p><p><b>MINIMUM QUALIFICATIONS</b></p>
<ul>
<li>No prior experience or training necessary.</li></ul><br>
<div>
</div></div><br>
<p></p>Compensation: 13.50</div>

Housekeeper Part Time-101020

Sani-Bright

<p><b>Join the Sani-Bright Team as a Customer Service Specialist/Dispatcher!</b></p><p>https://careers.hirebus.com/jobs/bd487c4a-bc38-481d-9e71-1fb414e45039</p><p>Are you ready to ignite your career with a dynamic role that puts your exceptional organizational, client service, and computer skills to the test? Look no further! We're on the hunt for a top-notch Customer Service Specialist to join our team and take your talents to the next level.</p><p><b>Position Highlights:</b></p><p>As our Customer Service Specialist, you'll be the driving force behind the exceptional customer service at Sani-Bright Carpet Cleaning.</p><p><b>What You&rsquo;ll Be Doing:</b></p><ul><li>Effectively manage incoming calls, texts, and emails</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Build sustainable relationships of trust through open and interactive communication</li><li>Provide accurate, valid, and complete information by using the right methods/tools</li><li>Meet personal/team sales targets and call handling quotas</li><li>Schedule &amp; communicate with technicians to meet customer requirements</li><li>Assign jobs based on priority to the available workforce</li><li>Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution</li><li>Serve and assist walk-in customers at our area rug check-in counter</li><li>Keep records of customer interactions, process customer accounts, and file documents</li><li>Follow communication procedures, guidelines, and policies</li><li>Go the extra mile to engage customers</li></ul><p><b>What We Offer:</b></p><ul><li>A vibrant and energetic work environment.</li><li>Expert, on-going customer service training &amp; coaching support to keep you at the top of your game.</li><li>The chance to be the go-to expert for high-end customer service.</li><li>Opportunities for personal and professional growth.</li><li>Competitive compensation, bonuses, and benefits.</li><li>The satisfaction of knowing you're a key player in our team&rsquo;s success.</li></ul><p><b>Requirements to Shine:</b></p><ul><li>A magnetic phone presence and a customer-service superpower.</li><li>Preferably, 2 years previous experience working as a CSR or Dispatcher.</li><li>Juggling multiple tasks with grace is your forte.</li><li>Ability to work 1 Saturday each month.</li><li>You have the charisma to present and sell our outstanding services.</li><li>Typing at the speed of light&mdash;50 words per minute or more.</li><li>Additional computer experience preferred (familiar with modern Microsoft (excel, outlook, word, etc) and Customer Record systems (for example: Quickbooks, ServiceTitan, etc.) on Windows PC)</li><li>Self-motivated and ready to rock.</li><li>Eligible to work in the United States.</li><li>A clean record (pass a background check and drug screen).</li><li>Dress to impress in smart casual attire.</li></ul><p>If you're up for this thrilling challenge and ready to make a real impact, don't miss your chance to be our next Customer Service Specialist! Apply today and embark on a journey that will redefine your career path. Join Sani-Bright and become a vital part of our customer-centric service business!</p><p><b>Apply here</b>: https://careers.hirebus.com/jobs/bd487c4a-bc38-481d-9e71-1fb414e45039</p><p>Job Type: Full-time</p><p>Pay: $43,000.00 - $50,000.00 per year</p><p>Benefits:</p><ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Customer Service Representative / Dispatcher - Join The Best In Indy!!!

Explore 37+ Customer service associate in Indianapolis this July. Find roles across top companies and apply now to boost your career.