sales coordinator

customer service representative Jobs in Karachi

customer service representative

customer support executive Jobs in Karachi

customer support executive

sales representative

customer sales representative Jobs in Karachi

customer sales representative

customer service rep

ROYAL WRIST

Customer Service Responsibilities list:<ul><li>Manage incoming phone calls</li><li>Conducting order confirmation calls</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/customer service team sales targets and call handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li><li>Handling Walk-in customers</li></ul>Requirements and skills<ul><li>Proven customer support experience or experience as a Client Service Representative</li><li>Fluent in Spoken and written english</li><li>Track record of over-achieving quota</li><li>Strong phone contact handling skills and active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>FSC or above</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>International Campign: 1 year (Required)</li><li>CSR: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Service Representative (CSR)

Hiring Talent

We are looking for a Customer Service Representative to join our client's and support their international clients.Experience: 1 to 3 yearsShift: 6:00 PM &ndash; 4:00 AM (Night Shift)Working Type: OnsiteTransport: Pick &amp; Drop ProvidedWhat You&rsquo;ll Do:<ul><li>Handle customer inquiries via phone, email, or chat in a professional and timely manner.</li><li>Provide accurate information and effective solutions to customer issues.</li><li>Maintain a positive, empathetic, and professional attitude toward customers at all times.</li><li>Record and update customer interactions in the system.</li><li>Collaborate with internal teams to ensure customer satisfaction.</li></ul>What We&rsquo;re Looking For:<ul><li>Excellent English communication skills &mdash; both verbal and written.</li><li>Customer-focused mindset with a problem-solving attitude.</li><li>Previous experience in international customer support will be an advantage.</li><li>Ability to multitask, stay organized, and remain calm under pressure.</li></ul>Interested candidates may apply.Job Type: Full-timeApplication Question(s):<ul><li>Do you speak English fluently?</li><li>Are you comfortable working onsite in night shift?</li></ul>Experience:<ul><li>customer service: 1 year (Preferred)</li></ul>Work Location: In person

Customer Service Representative

CONEXION (SMC-PVT.) LIMITED

We are seeking a dynamic and customer-focused **Customer Service Representative (CSR)** to join our international call center team. The ideal candidate will have excellent communication skills in English and a passion for delivering outstanding service to customers from the US markets.Key Responsibilities:* Answer inbound calls, emails, or chats from international customers professionally and promptly.* Resolve customer queries, complaints, and issues effectively and efficiently.* Maintain accurate records of interactions using the company&rsquo;s CRM system.* Follow communication procedures, guidelines, and policies.* Provide product/service information and support to ensure customer satisfaction.* Escalate unresolved issues to appropriate internal teams when necessary.* Meet or exceed performance metrics such as call handling time, customer satisfaction score (CSAT), and first call resolution (FCR).Requirements:* Proven experience as a CSR or similar role in a call center environment.* **Excellent English communication skills** (spoken and written).* Ability to multi-task, prioritize, and manage time effectively.* Basic computer literacy and familiarity with CRM systems.* Flexible to work in night shifts* Positive attitude and a problem-solving mindset.Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Service Representative (International Call Center)

Ice Craft

Location: Korangi Industrial Area KarachiJob Summary:We are looking for a dedicated and customer-focused Customer Service Representative to join Hobnob. The ideal candidate will be responsible for handling customer interactions, resolving queries, managing complaints, and ensuring excellent customer experience across all channels.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls/messages in a professional manner.</li><li>Respond promptly to customer inquiries regarding orders, products, and services.</li><li>Resolve complaints efficiently and escalate issues where necessary.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Coordinate with internal departments (Sales, Delivery, Operations) to ensure customer satisfaction.</li><li>Provide product knowledge and assist customers in making informed decisions.</li><li>Ensure compliance with company policies and standards in all customer dealings.</li></ul>Requirements:<ul><li>Minimum Intermediate or above with relevant experience.</li><li>Proven work experience in customer service or a similar role.</li><li>Strong communication and interpersonal skills.</li><li>Problem-solving attitude with attention to detail.</li><li>Proficiency in MS Office and basic computer applications.</li><li>Ability to work in shifts, including weekends and evenings if required.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthApplication Question(s):<ul><li>Current Salary</li><li>Residential Address</li><li>Expected Salary</li></ul>Work Location: In person

NexHive, LLP.

Job Title: Customer Service Representative (Female Candidates Preferred)Location: Dha phase 7 Job Type: Full-time Experience: 0&ndash;1 yearJob Summary:We are seeking a female Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to handle customer inquiries efficiently and professionally.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls, emails.</li><li>Provide accurate information about products and services.</li><li>Resolve customer issues promptly and effectively.</li><li>Maintain records of customer interactions and transactions.</li><li>Follow up with customers to ensure satisfaction and issue resolution.</li><li>Collaborate with the team to improve service quality.</li></ul>Requirements:<ul><li>Female candidates only</li><li>Strong verbal and written communication skills.</li><li>Ability to multitask and work under pressure.</li><li>Previous customer service experience preferred.</li></ul>Benefits:<ul><li>Competitive salary and incentives.</li><li>Training and professional development opportunities.</li><li>Friendly and supportive work environment.</li><li>PF and Paid leave</li></ul>How to Apply:Interested candidates can send their updated resume to hr@nexhive.co with the subject line &ldquo;CSR &ndash; Female&rdquo;.Job Type: Full-timePay: Rs1.00 - Rs2.00 per monthWork Location: In person

Customer Service Representative (Female Candidates Preferred)

Sastaticket.pk

We&rsquo;re looking for a Customer Service Representative who is passionate about delivering outstanding service and helping travelers plan memorable experiences. In this role, you'll be responsible for guiding customers throughout their journey &mdash; from providing accurate travel information to booking arrangements and resolving post-booking concerns. Your focus will be on ensuring customer satisfaction, building trust, and driving loyalty to our brand.Key Responsibilities:<ul><li>Manage incoming customer calls and provide professional, timely assistance.</li><li>Guide customers step-by-step through the booking process.</li><li>Handle cancellations, refunds, and other changes, ensuring records are accurately updated in the system.</li><li>Understand customer preferences and recommend suitable travel options or packages.</li><li>Follow up with customers to offer support, confirm updates, and ensure satisfaction.</li><li>Address complaints empathetically, offering effective solutions or alternatives.</li><li>Keep customers informed about current promotions, offers, and services.</li><li>Contribute to team performance by working toward first-contact resolution targets.</li><li>Stay updated on company products, policies, and any service-related changes.</li></ul>Qualification:<ul><li>Bachelor&rsquo;s degree</li><li>Fresh or 1 year of experience in a customer service, support, or travel-related role</li></ul>Must-Have Skills:<ul><li>Effective communication skills.</li><li>Strong interpersonal skills and a positive, customer-first attitude.</li><li>Ability to work well within a team and handle a fast-paced work environment.</li><li>Basic understanding of travel services and customer support tools is a plus.</li></ul>We Offer<ul><li>Market Competitive Salary</li><li>Medical coverage for Self &amp; Dependents</li><li>Company Stock Sharing Plans</li><li>Gratuity</li><li>Annual Travel Allowance</li><li>Opportunity to work in a collaborative, innovative environment</li><li>Continuous learning and professional development opportunities</li></ul>Location:<ul><li>Karachi (On-Site)</li></ul>Note: Please apply only if you meet the specified criteria.Job Type: Full-timeLocation:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Sunday Bazar

Job Title: Customer Service Representative (Female Preferred) Company: Sunday Bazar Location: Model Colony, Gulshan-e-Jami, Malir, Karachi Job Type: Full-time (On-site)Working Hours: Monday to Saturday &mdash; 10:00 AM to 7:00 PM Salary Range: Rs. 25,000 &ndash; Rs. 40,000 per monthJob Description:Sunday Bazar is looking for a Customer Service Representative (Female Preferred) to join our growing team. The ideal candidate should be confident, fluent in English, and possess excellent communication and convincing skills. You will be responsible for providing outstanding customer support and ensuring a positive experience for every client.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, WhatsApp, and social media platforms.</li><li>Handle customer complaints and provide appropriate solutions promptly.</li><li>Maintain customer satisfaction through professional communication and support.</li><li>Coordinate with internal departments (listing, marketing, inventory, etc.) to resolve issues.</li><li>Keep accurate records of customer interactions and transactions.</li><li>Follow up with customers to ensure their issues are resolved.</li></ul>Requirements:<ul><li>Education: Intermediate or Bachelor&rsquo;s degree (preferred).</li><li>Experience: 1 year of customer service experience (Freshers with strong communication skills may apply).</li><li>Language Skills: Fluent in English and Urdu (spoken and written).</li><li>Soft Skills: Excellent communication, patience, problem-solving ability, and convincing power.</li><li>Gender Preference: Female candidates are highly encouraged to apply.</li></ul>Benefits:<ul><li>Friendly and professional working environment.</li><li>Growth opportunities within the organization.</li><li>Monthly performance-based incentives.</li></ul>To Apply: Email: Usama.hr@sundaybazar.com.pk WhatsApp: 0303-2356310Job Type: Full-timePay: Rs25,000.00 - Rs40,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your Current Salary?</li><li>What is your Expected Salary?</li><li>Is it feasible for you to commute to Model Colony, Gulshan-e-Jami, Malir?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer Handling: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Customer Service Representative (Female Preferred)

Explore 835+ Customer service rep in Karachi this November. Find roles across top companies and apply now to boost your career.

835 customer service rep jobs IN Karachi

Customer Service Representative (CSR)

Customer Service Representative

Customer Service Representative (International Call Center)

Customer Service Representative

Customer Service Representative (Female Candidates Preferred)

Customer Service Representative

Customer Service Representative (Female Preferred)