customer service associate – no sales, positive team

sales executive

customer service associate – no sales, positive team Jobs in Karachi

customer support agent

junior sales executive

sales consultant

customer service rep

IBEX Global

This is a full-time on-site role located in Karachi Main shah re faisal. All we need a candidate having proficiency in English speaking skills.The Customer Service Representative will be responsible for handling customer inquiries, resolving problems, providing information, processing orders, and interacting with customers via various channels such as phone, email, and chat.Customer Service Representatives, Customer Support, and Customer Service skillsCustomer Satisfaction, and Customer Experience skillsExcellent interpersonal and communication skillsAbility to multitask and work in a fast-paced environmentStrong problem-solving and decision-making skillsExperience with CRM software and other customer service tools is a plusRelevant skills and qualifications for this role may include proficiency in English Language, prior experience in a customer service role, and knowledge of the industry or product being served.Job Types: Full-time, ContractPay: 90k to 115k per monthJob Types: Full-time. Location:KarachiPay:90,000 to Rs115,000.00 per monthJob Types: Full-time, FresherPay: Up to Rs115,000.00 per monthApplication Question(s):<ul><li>Are you a student?</li><li>Can you speak in english frequently?</li><li>Can you work in night shifts with transpor facility given by comapany?</li></ul>Work Location: In person

International Customer Service Representative

Talha & Co

We're Hiring: Customer Support Representative (CSR) for Beauty Pouch PK.Industry: Beauty &amp; Skincare | Type: Full-Time | Hours: 10 AM &ndash; 7 PM (Mon&ndash;Sat) | Location : PECHS Block 2Are you passionate about skincare, beauty, or fashion? Do you have ECommerce customer service experience? Join our growing team and become the voice of our brand.What You&rsquo;ll Do: 1)Handle customer queries via email, phone, chat, and social media. 2)Assist with product Inquiries, Order support, and Returns. 3)Ensure customer satisfaction and a seamless post-purchase experience 4)Maintain accurate customer records and collaborate with internal teams 5)Focus on service Not sales (No targets, no pressure)What We&rsquo;re Looking For: *Experience in eCommerce (beauty, skincare, fashion, or apparel preferred)*Strong verbal and written communication skills*Friendly, patient, and solution-oriented mindset*Familiarity with CRM or order management tools is a plus*Female candidates are strongly encouraged to applyJob Type: Full-timeApplication Question(s):<ul><li>Our Shift Timings are 10AM TO 7PM (MON-SAT) Any issues? </li><li>Notice period in current organization ?</li></ul>Work Location: In person

Customer Service Representative - CSR

KUZ TECH (SMC) PVT LTD

<ul><li>Job Title: Customer Service Representative &ndash; Night Shift</li><li>Location: Shahrah-e-Faisal, Karachi</li><li>Job Type: Full-time, On-site, Night Shift</li><li>Salary: 100k to 120k</li></ul>Working Hours:<ul><li>Monday to Friday: 3:00 AM &ndash; 11:00 AM</li><li>Saturday: 3:00 AM &ndash; 7:00 AM</li></ul>About the RoleWe are seeking a proactive and customer-focused Customer Support Representative to join our fast-growing e-commerce team. The ideal candidate will provide exceptional support to our customers, handle inquiries across multiple channels, and ensure every customer interaction reflects our commitment to excellence.Key Responsibilities:<ul><li>Handle customer inquiries through email, live chat, and phone calls in a timely and professional manner.</li><li>Resolve customer concerns effectively while maintaining a positive, empathetic, and solution-oriented approach.</li><li>Manage assigned back-office tasks efficiently and accurately.</li><li>Review customer feedback and recommend improvements to products, services, or internal processes.</li><li>Work closely with cross-functional teams to streamline processes and enhance overall customer satisfaction.</li><li>Ensure adherence to company policies while consistently delivering a customer-first experience.</li></ul>Requirements:<ul><li>Education: A-Levels or Bachelor&rsquo;s degree in relevant discipline.</li><li>Experience: 2&ndash;3 years of experience in customer service (preferably in e-commerce)</li><li>Excellent communication and interpersonal skills</li><li>Strong problem-solving, decision-making, and multitasking skills.</li><li>Ability to handle high-pressure situations with professionalism and patience.</li><li>Familiarity with CRM tools, ticketing systems, or customer service software is a plus.</li></ul>Send your CV to hiring@kuz.com.au with the subject line &ldquo;Customer Support Representative&rdquo;Job Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>How many years of customer service experience do you have?</li><li>Do you have prior experience in e-commerce?</li><li>Are you available to work night shifts (3:00 AM &ndash; 11:00 PM, Monday to Friday; 3:00 AM &ndash; 7:00 AM Saturday)?</li><li>Are you comfortable handling customer calls, emails, and live chats daily?</li><li>What is your current salary?</li><li>What is your salary expectation?</li><li>How soon you can join us? (Answer in no of days)</li><li>Have you worked with international clients or customers before?</li></ul>Work Location: In person

Customer Service Representative (Night Shift)

Ibex Pakistan

Join the Global Team at ibex Pakistan!Are you passionate about helping people and ready to build a career in customer service? ibex Pakistan is hiring energetic and driven individuals for the role of Global Customer Support Associate. If you thrive in a fast-paced environment and love connecting with people from around the world, this opportunity is for you!What You&rsquo;ll Be Doing<ul><li>Engage with international customers through calls and live chat</li><li>Deliver accurate, helpful information about products and services</li><li>Resolve customer concerns with confidence, empathy, and efficiency</li><li>Manage and update customer details in CRM systems</li><li>Achieve performance goals while maintaining top-quality service</li><li>Collaborate with internal teams to resolve complex queries</li><li>Create positive experiences that leave customers satisfied and valued</li></ul>What We&rsquo;re Looking For<ul><li>O/A Levels or a Bachelor&rsquo;s degree</li><li>Excellent English communication skills (spoken and written)</li><li>A proactive mindset and ability to work independently</li><li>Strong problem-solving skills and adaptability</li></ul>What&rsquo;s in It for You?<ul><li>Company-provided transport for convenience</li><li>Opportunity to secure permanent employment</li><li>Clear career growth pathways within a rapidly expanding organization</li><li>A vibrant, supportive, and professional work environment</li></ul>Step into a role where your voice matters, your growth is supported, and your career can go global with ibex PakistanJob Type: Full-timePay: From Rs100,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working night shifts (including late-night hours)? because nights shift are compulsory over here and we don't provide afternoon and morning shifts</li></ul>Education:<ul><li>Intermediate (Required)</li></ul>Language:<ul><li>fluent english (Required)</li></ul>Work Location: In person

US-Based Customer Service Representative

Scents N Stories

<div>
 
 Requirements
 
 
 
 
 Experience :
 
 
 
 <ul>
 <li>
 Proven experience in customer success, sales, or client management.
 </li>
 <li>
 Excellent verbal and written communication skills in Urdu and English.
 </li>
 <li>
 Proficient in Microsoft Excel and reporting.
 </li>
 <li>
 Strong follow-up and organizational skills.
 </li>
 <li>
 Ability to handle multiple tasks and maintain attention to detail.
 </li>
 <li>
 Customer-oriented mindset with a problem-solving approach.
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Experience in a sales or retail environment.
 </li>
 <li>
 Familiarity with CRM systems.
 
 
 </li>
 </ul>
 
 Job Description :
 
 
 
 
 Job Summary
 
 
 
 We are looking for a proactive and customer-focused Customer Success Representative to manage our existing client base, drive engagement, and support sales initiatives. The ideal candidate will be fluent in Urdu and English, comfortable with calling and following up with customers, and skilled in reporting and Excel.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Reach out to existing customers via phone and email to maintain relationships and ensure satisfaction.
 </li>
 <li>
 Engage customers with updates, offers, and product information to enhance their experience.
 </li>
 <li>
 Follow up on leads and sales opportunities, ensuring closure from first contact to last mile.
 </li>
 <li>
 Assist the sales team in upselling and cross-selling products/services.
 </li>
 <li>
 Maintain accurate customer records and track interactions using CRM tools.
 </li>
 <li>
 Prepare and share regular reports on customer engagement, lead status, and sales performance.
 </li>
 <li>
 Analyze data using Excel to identify trends and opportunities for improving customer success.
 </li>
 <li>
 Communicate professionally in both Urdu and English, adapting to customer preferences.
 </li>
 </ul>
</div>

Customer Success Representative ( JP-97 )

Linkitsoft

LINKITSOFT is seeking to recruit a proactive and experienced International Sales Development Executive to expand our global outreach initiatives. This position requires a professional with exceptional English communication skills and the ability to engage prospects through a results-driven, target-focused approach. The ideal candidate will have proven expertise in cold outreach and a strong motivation to support consistent revenue growth and target attainment.Core Responsibilities:<ul><li>Conduct and manage outbound calls alongside well-planned email campaigns to identify prospective clients and present the company&rsquo;s software solutions.</li><li>Produce qualified, high-quality leads by utilizing structured cold calling techniques and effective email marketing strategies.</li><li>Build and maintain strong relationships with prospects to foster long-term business opportunities.</li><li>Analyze client needs and deliver customized solutions that clearly demonstrate the value and competitive strengths of the company&rsquo;s software products.</li></ul>Qualifications &amp; Experience:<ul><li>Strong spoken English proficiency with excellent written and interpersonal communication abilities.</li><li>Reliable team player who performs well in a collaborative work environment.</li><li>Proven experience executing B2B sales outreach campaigns.</li><li>1&ndash;3 years of experience in international sales, particularly in telemarketing and email marketing within the software industry.</li><li>Hands-on experience in lead generation activities, including lead scraping and cold prospecting.</li><li>Solid knowledge of contemporary cold calling frameworks and data-driven email marketing practices.</li><li>Confident negotiation skills supported by a persuasive communication style and a results-oriented mindset.</li></ul>Note: Only shortlisted candidates will be contacted. Avoid sharing irrelevant CVs.Job Details: Company: LINKITSOFT Type: Full-Time Job / Contract Basis / Evening shift (3 pm - 12 am) * Ramzan Specific timings (8 pm to 4 am Night) Location: Gulshan iqbal block 5, Karachi, Sindh, PakistanJob Type: Full-timeAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Sales development rep: 1 year (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

International Sales Executive

Collabrains PVT LTD

Business Development Manager (Outbound &amp; Growth) About the Role: We&rsquo;re looking for a hands-on Business Development Manager who knows how modern outbound actually works, not just theory, but daily execution, targets, and conversions.You&rsquo;ll be managing 3 specialized outbound teams, each structured around specific channels (LinkedIn, Email, Marketplaces, and Social Communities), with clear KPIs, revenue targets, and daily activity benchmarks.This role is ownership-heavy &mdash; strategy, monitoring, optimization, and closing alignment.What You&rsquo;ll Be Responsible For 1. Team &amp; Pipeline Management Manage 3 outbound sales teams (8 total reps) with defined revenue targets Ensure daily outreach targets are met across all channelsTrack performance using Google Sheets dashboards (daily / weekly / monthly)2. Outbound Strategy Execution Oversee and optimize outreach across: LinkedIn DMs &amp; connections Personalized cold email campaigns (HR augmentation &amp; services) Upwork &amp; Fiverr marketplaces (multi-account setups) Social &amp; community outreach (Meta, Reddit, Twitter, Discord)You&rsquo;ll continuously test: Messaging angles Offer positioningChannel performance Conversion ratios3. Revenue &amp; Performance Ownership: Team revenue targets: Team 1: $15,000/month Team 2: $10,000/month Team 3: $8,000/month Individual rep targets ranging from $3K&ndash;$10KIdentify bottlenecks between: Outreach &rarr; Reply &rarr; Call &rarr; ClosePush reps who are behind, scale what&rsquo;s working4. Reporting &amp; OptimizationMaintain: Outreach volume trackingReply &amp; booking rates Revenue per channel Deliver weekly performance summaries Recommend structural changes when a channel underperformsWhat We&rsquo;re Looking For: Must-Have2&ndash;4+ years in B2B outbound sales / business development Strong understanding of:LinkedIn outboundCold email personalizationUpwork &amp; Fiverr sales dynamics Experience managing on-site sales teams Data-driven mindset (you&rsquo;re comfortable living in Sheets) Big PlusAgency background (UI/UX, design, dev, SaaS, services) Experience scaling outbound systems Marketplace optimization knowledge (Upwork connects, Fiverr response rate, etc.)What We OfferCompetitive: base + performance-based incentives Full ownership of outbound growth Direct impact on revenue Long-term growth into Head of Growth / Sales Lead Remote-first, execution-focused culture (no fluff)Job Type: Full-timeWork Location: In person

Business Development Manager (Outbound & Growth)

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