customer service representative Jobs in Karachi

customer service representative

customer success specialist Jobs in Karachi

customer success specialist

customer support representative Jobs in Karachi

customer support representative

sales development representative Jobs in Karachi

sales development representative

chat support agent

customer service rep

Karachi Tutors Academy

Job SummaryKarachi Tutor Academy is looking for a motivated and customer-focused Customer Service Representative to join our team. The ideal candidate will assist students and parents, respond to enquiries, manage admissions, and provide excellent customer service both in person and through phone and WhatsApp.Responsibilities<ul><li>Respond to enquiries from students and parents via phone, WhatsApp, and in person.</li><li>Provide information about courses, admissions, fees, and class schedules.</li><li>Guide prospective students through the admission process.</li><li>Follow up with enquiries to increase admissions.</li><li>Maintain accurate student records and update the database.</li><li>Coordinate with the academic team regarding student requirements.</li><li>Resolve customer concerns professionally and promptly.</li><li>Ensure a positive customer experience at all times.</li></ul>Requirements<ul><li>Intermediate or Bachelor's degree preferred.</li><li>Previous customer service, sales or admissions experience is an advantage.</li><li>Fresh graduates with excellent communication skills are encouraged to apply.</li><li>Good communication skills in English and Urdu.</li><li>Basic knowledge of MS Office and computer applications.</li><li>Friendly, organised, and professional attitude.</li></ul>Job Details<ul><li>Working Hours: 11:00 AM &ndash; 8:00 PM</li><li>Salary: PKR 35,000 &ndash; 45,000 per month (depending on experience and skills)</li><li>Location: Karachi</li><li>Whatsapp 03222-788052</li></ul>Pay: Rs35,628.43 - Rs74,391.27 per monthWork Location: In person

Customer service Representative

Steve’s Super Spares

Customer Service RepresentativeLocation: Karachi, Pakistan (Office-Based)Join Our Growing TeamWe are a UK-based company providing high-quality service and support to customers across the United Kingdom. As our business continues to grow, we are looking for motivated and professional Customer Service Representatives to join our Karachi office.If you have excellent communication skills, enjoy helping customers, and are comfortable working in a structured, fast-paced environment, we'd love to hear from you.The RoleAs a Customer Service Representative, you will handle inbound calls from UK customers, assist with enquiries, accurately process orders, and provide a professional customer experience. You'll receive full training on our systems and processes, including our automotive parts catalogue, so previous industry experience is not essential.This is an office-based role with clear procedures and a strong focus on accuracy and customer satisfaction.Key Responsibilities<ul><li>Answer inbound calls from UK customers.</li><li>Understand customer requirements and gather accurate information.</li><li>Use internal systems to identify the correct products and solutions.</li><li>Confirm pricing, availability, and order details.</li><li>Process customer orders accurately and efficiently.</li><li>Escalate complex enquiries when necessary.</li><li>Maintain excellent customer service standards on every call.</li><li>Follow company procedures and quality standards.</li></ul>What We're Looking For (Essential)<ul><li>Previous customer service or call centre experience is preferred.</li><li>Excellent spoken English with a clear and professional telephone manner.</li><li>Strong communication and active listening skills.</li><li>High attention to detail and accuracy.</li><li>Good computer skills, including data entry and CRM systems.</li><li>Ability to work in a fast-paced, target-driven environment.</li><li>Positive attitude and willingness to learn.</li></ul>Advantageous<ul><li>Experience within the automotive/mechanical industry.</li><li>Knowledge of vehicle parts or UK vehicle registrations.</li><li>Experience using cataloguing systems such as AutoCat or TecDoc.</li></ul>Working HoursUK Business Hours<ul><li>Monday to Friday: 9:00 AM &ndash; 5:00 PM (UK time)</li><li>Saturday: 9:00 AM &ndash; 4:00 PM (UK time)</li></ul>What We Offer<ul><li>Competitive salary based on experience.</li><li>Performance-based incentives following successful completion of probation.</li><li>Comprehensive training and ongoing support.</li><li>Company-provided laptop and headset.</li><li>Career development opportunities within a growing international business.</li><li>Friendly and professional working environment.</li></ul>Recruitment Process<ul><li>Initial screening interview</li><li>English communication assessment</li><li>Practical assessment (data entry and call handling scenario)</li><li>Final interview</li></ul>Why Join Us?We are looking for individuals who take pride in delivering excellent customer service, work well within structured processes, and are eager to learn. You'll receive full training and become part of a supportive team working directly with a successful UK business.Equal Opportunity EmployerWe are committed to creating an inclusive and diverse workplace. Applications are welcome from all qualified candidates, regardless of gender, age, disability, religion, or background. We encourage both male and female candidates to apply and are committed to providing equal opportunities based on skills, experience, and merit.Apply today and start your career with a growing international company.Application Question(s):<ul><li>What are your salary expectations?</li><li>What is your current salary?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer service: 2 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Service Representative

Fresh Basket

Fresh Basket Call Centre is looking for a friendly and experienced Customer Representative Executive to join our team. The ideal candidate should be good at handling customers and providing excellent service through calls, emails, and chat.Responsibilities:<ul><li>Answer customer calls, emails, and chat messages (inbound and outbound).</li><li>Help customers with order placement, shipment tracking, and website use.</li><li>Handle customer complaints politely and solve issues quickly.</li><li>Give correct information about our products and services.</li><li>Manage Foodpanda orders and work with the delivery team to ensure on-time delivery.</li><li>Update product details on the company website when needed.</li><li>Work with other team members to make sure customers are satisfied.</li></ul>Requirements:<ul><li>Previous experience in customer service (preferably in food, e-commerce, logistics, or call centre).</li><li>Experience handling phone calls, chat, and email support.</li><li>Good communication and teamwork skills.</li><li>Must know how to use Excel and Google Sheets.</li><li>Able to work fast and handle multiple tasks.</li><li>Good problem-solving and attention to detail.</li><li>Basic knowledge of CRM software and ticket systems is a plus.</li><li>Must be flexible to work on weekends and holidays if required.</li></ul>Other Details:<ul><li>Age Limit: 18 to 25 years</li><li>Work Environment: Friendly and supportive</li><li>Loaction: Badar Commercial Phase 05</li><li>Timing: Rotational Shift</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

At-Desk PVT LTD

Responsibilities:<ul><li>Support the customer service team in the UK.</li><li>Handle both incoming and outgoing phone calls.</li><li>Adhere to various communication scripts during calls.</li><li>Engage with customers through phone, chat, and other relevant channels.</li><li>Assess client needs, respond to inquiries, and provide solutions or alternatives.</li><li>Maintain organized records of all interactions.</li><li>Enhance performance and meet objectives.</li><li>Oversee customer accounts.</li><li>Perform data entry tasks as required.</li></ul>Required Skills:<ul><li>Experience in an international call center with strong communication skills, including fluency in English and active listening.</li><li>Ability to multitask efficiently.</li><li>Proficiency with computers and the internet.</li></ul>2:00am to 10:00am (night shift) Friday to Sunday (3 days a week)Pay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Service Representative (UK Based / Part-time)

NexCurve Technologies

Location: DHA, Karachi (Onsite) Shift: Night (8:00 PM &ndash; 5:00 AM) Experience: 2+ Years (Mid-Level) Compensation: PKR 65,000 &ndash; 150,000/month (depends on skillset and how much target they have to achieve).The Role: We're not looking for another sales rep. We're looking for a closer.You'll be the first point of contact for inbound leads pouring in from Facebook, Instagram turning curiosity into contracts. You'll own the front-end sales cycle for a fast-moving digital design and technology team, pitching high-value creative services to brands, startups, and international clients who already want what we sell. Your job? Make sure they buy from us and buy more.This is a revenue-generating, growth-accelerating role for someone who understands that social media isn't just for scrolling &mdash; it's for selling.What You'll Own<ul><li>Lead Conversion: Engage, qualify, and convert inbound leads from Meta platforms and social channels into confirmed, paying clients.</li><li>Strategic Pitching: Present and position services including branding, logo design, UI/UX, social media creatives, motion graphics, web design, and digital marketing assets with confidence.</li><li>Upsell &amp; Cross-Sell: Identify expansion opportunities within active projects &mdash; turning a logo job into a full brand identity, or a single creative into a monthly retainer.</li><li>Relationship Building: Develop long-term client partnerships in the digital services space, not one-off transactions.</li><li>Pipeline Management: Maintain rigorous follow-ups and keep lead data organized in CRMs and tracking systems.</li><li>Target Ownership: Consistently hit and exceed monthly sales targets and KPIs.</li></ul>Who You Are<ul><li>2+ years in sales, client servicing, or social-media-driven business development &mdash; ideally within a digital agency, design studio, or IT services environment.</li><li>Fluent in English (written and verbal). You can write a pitch that lands and close a deal on a call.</li><li>Meta-native: You understand how leads behave on Facebook and Instagram. You know the rhythm of DMs,and inbox conversations.</li><li>Commercially sharp: Strong negotiation, persuasion, and closing instincts. You sell value, not price.</li><li>Digitally literate: Comfortable with CRMs, Google Sheets, and modern communication tools.</li><li>Target-hungry: You thrive under pressure and get energized by a fast-paced, high-reward environment.</li></ul>Bonus Points If You Have<ul><li>Experience dealing with international clients and understand global pricing expectations.</li><li>Familiarity with creative workflows &mdash; you can speak the language of designers and developers.</li><li>A track record of value-based selling in creative or tech services.</li></ul>What's In It For You<ul><li>Competitive base salary with attractive, uncapped performance incentives &mdash; your results directly control your paycheck.</li><li>Career acceleration in a rapidly growing digital agency with exposure to international clients and premium creative projects.</li><li>Real ownership &mdash; this isn't a script-reading role. You'll have autonomy to pitch, price, and close.</li><li>Night-shift premium with a stable, in-person team environment at our DHA office.</li></ul>Pay: Rs65,000.00 - Rs150,000.00 per monthWork Location: In person

International Business Development Executive — Front Sales & Upsell (Social Media / Meta)

BMA Investment Advisors

About the RoleWe are seeking a dynamic and results-driven Team Lead &ndash; Call Center to lead our Inbound and Outbound Call Center team. The ideal candidate will be responsible for supervising customer service representatives, ensuring exceptional customer experience, driving team performance, and maintaining service quality.Key Responsibilities<ul><li>Lead, supervise, and motivate a team of Customer Service Representatives.</li><li>Team Lead has to build their own team of Customer Service Representatives.</li><li>Manage daily inbound and outbound call center operations.</li><li>Monitor team performance against KPIs, SLAs, and quality standards.</li><li>Conduct regular coaching, feedback, and performance reviews.</li><li>Handle customer escalations and ensure timely resolution of complaints.</li><li>Train, onboard, and mentor new team members.</li><li>Ensure compliance with company policies, procedures, and quality standards.</li><li>Prepare daily, weekly, and monthly operational reports.</li><li>Monitor call quality and identify opportunities for process improvements.</li><li>Foster a positive, collaborative, and high-performance team culture.</li><li>Coordinate with internal departments to ensure seamless customer service.</li><li>Drive customer satisfaction, productivity, and continuous service improvement.</li></ul>RequirementsEducation<ul><li>Bachelor's degree in Business Administration, Management, Marketing, or a related discipline.</li></ul>Experience<ul><li>Minimum 3&ndash;5 years of experience in Customer Service or Contact Center Operations.</li><li>At least 1&ndash;2 years in a Team Lead or Supervisory role.</li><li>Mandatory experience in an Asset Management Company Experience managing both Inbound and Outbound Call Center operations.</li></ul>Pay: Rs120,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have? </li><li>Current/ Last salary range </li><li>Expected Salary </li><li>Notice Period </li></ul>Work Location: In person

Team Lead – Call Center

Multitrans Logistics Pakistan

<div>
 
 
 We&rsquo;re Hiring | Customer Service &amp; Supply Chain Operations Executive &ndash; Pakistan Only
 
 
 
 
 
 
 
 As part of Multitrans Logistics Pakistan's continued growth, we are expanding our team and looking for a motivated
 
 
 
 Customer Service &amp; Supply Chain Operations Executive
 
 
 
 to join us.
 
 
 
 
 
 
 
 📌 Important
 
 
 : This position is open to candidates based in Pakistan only.
 
 
 
 
 
 
 
 If you are passionate about customer service, logistics, and supply chain operations and enjoy working in a fast-paced environment, we&rsquo;d love to hear from you.
 
 
 
 
 
 
 
 📍 Position: Customer Service &amp; Supply Chain Operations Executive
 
 
 
 
 
 
 
 Location:
 
 
 Remote (Work from Home) &ndash; Pakistan Only
 
 
 
 
 Employment Type:
 
 
 Full-Time
 
 
 
 
 Working Days:
 
 
 Monday to Friday (5-Day Work Week)
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Serve as the primary point of contact for customer inquiries and shipment updates.
 
 </li>
 <li>
 
 Process customer orders and ensure timely execution and fulfilment.
 
 </li>
 <li>
 
 Coordinate with suppliers, carriers, and internal teams to ensure smooth supply chain operations.
 
 </li>
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 Monitor shipments and proactively resolve transportation or delivery-related issues.
 
 </li>
 <li>
 
 Maintain accurate records of customer communications, orders, and operational activities.
 
 </li>
 <li>
 
 Prepare operational reports and performance metrics.
 
 </li>
 <li>
 
 Identify opportunities to improve customer satisfaction and operational efficiency.
 
 </li>
 <li>
 
 Ensure compliance with company policies, procedures, and service standards.
 
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
 
 </li>
 <li>
 
 2&ndash;4 years of experience in customer service, logistics, freight forwarding, supply chain, or operations.
 
 </li>
 <li>
 
 Excellent communication, interpersonal, and customer service skills.
 
 </li>
 <li>
 
 Strong organizational, analytical, and problem-solving abilities.
 
 </li>
 <li>
 
 Proficiency in Microsoft Office (especially Excel) and ERP/CRM systems such as SAP, Oracle, Microsoft Dynamics, or similar platforms is preferred.
 
 </li>
 <li>
 
 Ability to work independently, manage multiple priorities, and meet deadlines in a remote work environment.
 
 </li>
 <li>
 
 Strong attention to detail and a customer-focused mindset.
 
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 
 Competitive salary (based on qualifications and experience)
 
 </li>
 <li>
 
 Fully remote work environment
 
 </li>
 <li>
 
 Five-day work week (Monday&ndash;Friday)
 
 </li>
 <li>
 
 Professional development and career growth opportunities
 
 </li>
 <li>
 
 
 ﻿
 
 A collaborative and supportive team culture
 
 </li>
 </ul>
 
 
 
 
 
 How to Apply
 
 
 
 
 If you believe you&rsquo;re the right fit for this role, we&rsquo;d love to hear from you.
 
 
 
 
 📧 Email your updated CV and a brief cover letter to:
 
 hr@multitranslog.com
 
 
 
 
 
 
 Only shortlisted candidates will be contacted.
 
 
 
 
 
 
 
 Join us and become part of our growing journey as we continue to strengthen our operations and deliver reliable logistics solutions across Pakistan and international markets.
 
 
</div>

Customer Service & Supply Chain Operations Executive

Explore 99+ Customer service rep in Karachi this August. Find roles across top companies and apply now to boost your career.

99 customer service rep jobs In Karachi

Customer service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative (UK Based / Part-time)

International Business Development Executive — Front Sales & Upsell (Social Media / Meta)

Team Lead – Call Center

Customer Service & Supply Chain Operations Executive