customer support executive

customer support representative Jobs in Karachi

customer support representative

customer service representative Jobs in Karachi

customer service representative

customer sales representative Jobs in Karachi

customer sales representative

client service executive - employee banking - karachi Jobs in Karachi

customer service rep

Icon Global Pvt. Limited

Customer Service Representative (CSR)ICON GLOBAL PRIVATE LIMITED DHA Phase 2 Extension Full-Time | Onsite Shift: 6:00 PM &ndash; 3:00 AM Working Days: Monday to FridayJob SummaryICON GLOBAL PRIVATE LIMITED is looking for an experienced and customer-focused Customer Service Representative (CSR) to manage inbound and outbound calls, respond to customer queries via calls and chats, and ensure excellent customer satisfaction. The ideal candidate must have strong English communication skills and prior experience in customer service.Key Responsibilities<ul><li>Handle inbound and outbound customer calls</li><li>Respond to customer queries via calls and live chat</li><li>Manage order-based customer inquiries and provide updates</li><li>Resolve customer concerns professionally and efficiently</li><li>Maintain and update customer information in the CRM system</li><li>Ensure high levels of customer satisfaction</li></ul>Requirements<ul><li>2&ndash;3 years of experience in customer service</li><li>Excellent verbal and written English communication skills</li><li>Strong customer handling and problem-solving skills</li><li>Ability to work in a fast-paced environment</li><li>Willingness to work night shift (6:00 PM &ndash; 3:00 AM)</li><li>Experience with CRM systems (Zoho CRM preferred)</li></ul>Benefits<ul><li>Medical coverage</li><li>Paid leaves</li><li>Leave encashment</li><li>Provident fund</li><li>Annual bonus</li></ul>Job Type: Full-timeExperience:<ul><li>Customer Service: 3 years (Preferred)</li></ul>Language:<ul><li>ENGLISH fluently (Preferred)</li></ul>Work Location: In person

Customer Service Representative (CSR)

RTW Creation

Job Title:Customer Service Representative (CSR) &ndash; MaleLocation:Plot No. C-144, Sector-6F, Korangi Town, KarachiJob Summary:The Customer Service Representative will serve as the primary point of contact between the company and its customers. The CSR will handle inquiries, process orders, resolve complaints, and provide information about the company&rsquo;s ladies&rsquo; handbags and accessories. The role requires attention to detail, strong communication skills, and professionalism in dealing with customers.Key Responsibilities:<ul><li>Client Engagement:</li><li>Act as the primary point of contact for customer queries via telephone and chat.</li><li>Order Administration:</li><li>Coordinate with customers and the logistics department to ensure timely order delivery.</li><li>Complaint Resolution:</li><li>Address and resolve customer grievances effectively, maintaining high standards of customer satisfaction.</li><li>Documentation &amp; Reporting:</li><li>Maintain accurate records of customer interactions, orders, and feedback for analysis and quality improvement.</li><li>Efficiently manage records of customers and courier companies using Excel or other relevant software.</li></ul>Qualifications &amp; Skills:<ul><li>Minimum: High School Diploma / Intermediate (12th grade)</li><li>Diploma or certification in Customer Service or Office Management is a plus</li><li>Prior experience in customer service</li><li>Exceptional verbal and written communication skills in English</li><li>Strong problem-solving, critical thinking, and conflict-resolution abilities</li><li>Proficiency in MS Office; knowledge of CRM software is advantageous</li></ul>Attributes &amp; Competencies:<ul><li>Customer-centric mindset with a professional demeanor</li><li>Detail-oriented, organized, and able to handle high-pressure situations</li></ul>Salary Range:PKR 35,000 &ndash; 45,000 per month (depending on experience and qualifications)Pay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Service Representative (CSR) – Male

Vendify TM

Vendify is excited to announce an excellent career opportunity for individuals who are passionate about sales and eager to grow in a professional and fast-paced environment. We are currently looking for a dedicated and ambitious Customer Service Representative who can contribute to expanding our client base and strengthening relationships with customers across the USA and Canada markets.As a Customer Service Representative at Vendify, you will play a key role in identifying potential clients, presenting our services professionally, and building long-term business relationships. This position is ideal for individuals who are confident communicators, goal-oriented, and motivated to achieve outstanding sales results.At Vendify, we believe in creating an environment where employees can learn, develop their skills, and build a successful career. Our team values professionalism, collaboration, and continuous improvement, providing you with the opportunity to grow while working alongside experienced professionals.What We Offer:<ul><li>A professional and supportive work environment</li><li>Performance-based incentives and growth opportunities</li><li>Clear sales targets and structured guidance</li><li>The chance to work with an energetic and collaborative team</li><li>Career development opportunities for motivated individuals</li></ul>Position: Customer Service Representative Job Type: Full-time (Fresh candidates are welcome to apply) Work Location: On-site &ndash; Gulshan-e-Iqbal, KarachiTransportation: pick and drop is available only for femalesWorking Hours: (night shift) Monday &ndash; Friday | 08:00 PM &ndash; 05:00 AMIf you are enthusiastic about sales, confident in your communication abilities, and motivated to achieve professional success, we encourage you to apply and become part of the Vendify team.To Apply or Learn More: Website: www.vendify.info Phone: 0332 0757648 Email: contact@vendify.infoJob Types: Full-time, FresherPay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Service Representative

Talha & Co

We're Hiring: Customer Support Representative (CSR) for Beauty Pouch PK.Industry: Beauty &amp; Skincare | Type: Full-Time | Hours: 10 AM &ndash; 7 PM (Mon&ndash;Sat) | Location : PECHS Block 2Are you passionate about skincare, beauty, or fashion? Do you have ECommerce customer service experience? Join our growing team and become the voice of our brand.What You&rsquo;ll Do: 1)Handle customer queries via email, phone, chat, and social media. 2)Assist with product Inquiries, Order support, and Returns. 3)Ensure customer satisfaction and a seamless post-purchase experience 4)Maintain accurate customer records and collaborate with internal teams 5)Focus on service Not sales (No targets, no pressure)What We&rsquo;re Looking For: *Experience in eCommerce (beauty, skincare, fashion, or apparel preferred)*Strong verbal and written communication skills*Friendly, patient, and solution-oriented mindset*Familiarity with CRM or order management tools is a plus*Female candidates are strongly encouraged to applyJob Type: Full-timeApplication Question(s):<ul><li>Our Shift Timings are 10AM TO 7PM (MON-SAT) Any issues? </li><li>Notice period in current organization ?</li></ul>Work Location: In person

Customer Service Representative - CSR

HSK Digitronix Technologies

Job Position: Customer Service Representative (CSR) &ndash; Night Shift Job Type: Call-based jobCompany: Fortune Tech Industry: Vehicle Transportation &amp; Logistics (USA Market)Fortune Tech is hiring Customer Service Representatives for our transportation services operations. We work across the US and coordinate vehicle transportation from one location to another.Job Responsibilities:<ul><li>Handle inbound and outbound calls with US clients and carriers</li><li>Coordinate vehicle transportation orders across the USA</li><li>Communicate with carriers, drivers, and customers on calls and messages</li><li>Provide customer support and shipment updates</li><li>Track pickups and deliveries</li><li>Handle daily dispatch and coordination activities</li></ul>Required Skills:<ul><li>Good English communication skills (spoken and written)</li><li>Comfortable working in a call-based environment</li></ul>Work Location: Gulshan-e-Iqbal , Block 3 , near Disco Bakery, KarachiWorking Hours (Ramadan Schedule):<ul><li>8:00 PM to 4:00 AM</li><li>(for females timings: 8:00 PM to 1:00 AM)</li></ul>Salary Package:<ul><li>PKR 35,000 &ndash; 40,000 per month</li><li>Commission in USD Dollars</li><li>Daily hand-cash</li></ul>Important Notes:<ul><li>This is a call-based job.</li><li>We do not provide any conveyance / pick &amp; drop facility.</li><li>No conveyance will be provided for female candidates as well.</li></ul>Job Types: Full-time, FresherApplication Question(s):<ul><li>Do you have good english communication skills?</li><li>Are you able and willing to work in night shift from 6PM-3AM?</li><li>Can you manage your own conveyance to gulshan e iqbal block 3 ?</li></ul>Work Location: In personJob Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Customer service representative

Ibex Pakistan

Job Overviewibex Pakistan is looking for a driven and customer-focused Global Customer Support Associate to become part of its Customer Service team. This position requires managing international customer interactions through both voice and chat platforms while ensuring outstanding service delivery and maintaining professional standards.Key Duties<ul><li>Respond to inbound inquiries from international customers via phone calls and chat</li><li>Deliver clear and accurate information regarding products, services, and company policies</li><li>Effectively address customer concerns, complaints, and basic technical or service-related issues</li><li>Accurately document customer interactions in CRM systems</li><li>Achieve individual and team targets related to quality assurance and productivity</li><li>Refer complex matters to the appropriate departments when necessary</li><li>Maintain a high standard of professionalism and customer satisfaction at all times</li></ul>Qualifications<ul><li>O/A Levels or a Bachelor&rsquo;s degree</li><li>Strong written and verbal communication skills in English</li><li>Ability to perform independently in a dynamic and fast-paced environment</li></ul>Benefits<ul><li>Company-provided transport</li><li>Potential for permanent placement</li><li>Opportunities for professional development and career progression within a growing organization</li></ul>Become a part of ibex Pakistan&rsquo;s expanding global customer service network and grow your career in a dynamic environment!Job Type: Full-timePay: From Rs90,000.00 per monthWork Location: In person

ABS INTERNATIONAL

Customer Service Representative | PKR 40,000&ndash;55,000 + Monthly Incentives | Night Shift On-site | Gulistan-e-Johar &amp; Gulshan-e-Iqbal, Karachi | ABS International (Est. 2012) | Two Shift Options AvailableMost customer service roles in Karachi put you on a campaign. You learn the product, you build confidence on the calls, and then the campaign ends &mdash; and you start over somewhere else with a different script and a different product. Three years in, you have experience with twelve companies and expertise with none of them.ABS International has been running the same US-facing customer operations from Karachi since 2012. The customers you speak to this month are the same customers this team has been serving for years. There is no campaign ending. There is no new script waiting to replace the one you just learned.Two seats available. Two branches. Two shift windows.The workInbound and outbound calls with US customers &mdash; handling inquiries, resolving service issues, managing account concerns, and identifying retention and upsell opportunities within existing relationships. You are not cold calling. You are managing live relationships with customers who already know the business. Your job is to make sure every conversation ends with the customer's problem solved and their confidence in ABS intact.The calls are in English. The customers are American. The standard is professional, natural, and calm under pressure &mdash; not scripted.What you needSix months minimum of US-facing customer service, inbound support, or international call center experience. English that holds naturally on a live call with an American customer &mdash; not rehearsed, not accented beyond comfortable comprehension, not dependent on a script to fill silence. The ability to shift between service and sales mindset within the same conversation.Two shift windows available &mdash; 6:00 PM to 2:00 AM or 10:00 PM to 6:00 AM, Monday through Saturday. Two branch locations &mdash; Gulistan-e-Johar and Gulshan-e-Iqbal. Both are on-site. Your screening response tells us which fits your situation.What you earnPKR 40,000&ndash;55,000 guaranteed base, paid on time every month. ABS has not missed a payroll since 2012. Monthly performance incentives based on customer satisfaction scores and call resolution targets &mdash; consistent performers earn PKR 15,000&ndash;25,000 on top of base monthly. Annual increment based on performance.Two seats. March cohort. Apply takes under two minutes.Pay: Rs40,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>Which shift are you available for?</li></ul>(a) 6:00 PM &ndash; 2:00 AM, Monday to Saturday (b) 10:00 PM &ndash; 6:00 AM, Monday to Saturday (c) Either shift works for me (d) Neither &mdash; I need different hours<ul><li> Which branch location works for you?</li></ul>(a) Gulistan-e-Johar &mdash; on-site (b) Gulshan-e-Iqbal &mdash; on-site (c) Either location worksWork Location: In person

Explore 699+ Customer service rep in Karachi this March. Find roles across top companies and apply now to boost your career.

699 customer service rep jobs In Karachi

Customer Service Representative (CSR)

Customer Service Representative (CSR) – Male

Customer Service Representative

Customer Service Representative - CSR

Customer service representative

Customer Service Representative

Customer Service Representative