customer service representative Jobs in Karachi

customer service representative

customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

customer service executive Jobs in Karachi

customer service executive

customer service representative (csr) Jobs in Karachi

customer service representative (csr)

customer service rep

Taraki

<div>
 This job is with
 
 Fulcrum
 
 , an ISO 9001:2015 certified company serving over 400 clients including Unilever, Shan, EBM, HBL, and K-Electric, and specializing in outsourcing solutions across industries like textiles, pharmaceuticals, hospitality, and automotive.
 
 
 
 Job Description:
 
 
 
 We are looking for a
 
 Customer Service Representative
 
 to join our team in the banking industry. The ideal candidate should have prior experience in handling customer queries, resolving issues, and ensuring excellent customer satisfaction.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Handle incoming calls and customer inquiries in a professional manner.
 </li>
 <li>
 Provide accurate information about products and services.
 </li>
 <li>
 Resolve customer complaints efficiently and escalate complex issues when necessary.
 </li>
 <li>
 Maintain detailed records of customer interactions.
 </li>
 <li>
 Work collaboratively with other departments to ensure smooth operations.
 </li>
 <li>
 Meet performance targets and maintain service quality standards.
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Minimum 1- 2 years of experience in customer service, preferably in the banking industry.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong problem-solving attitude and customer-focused mindset.
 </li>
 <li>
 Proficiency in MS Office and CRM systems.
 </li>
 <li>
 Bachelors degree in Business Administration or a related field (preferred).
 
 
 
 </li>
 </ul>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Competitive salary package
 </li>
 <li>
 Growth and career development opportunities
 </li>
 <li>
 Supportive work environment
 
 </li>
 </ul>
</div>

Customer Service Representative (CSR)

ROYAL WRIST

Customer Service Responsibilities list:<ul><li>Manage incoming phone calls</li><li>Conducting order confirmation calls</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/customer service team sales targets and call handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li><li>Handling Walk-in customers</li></ul>Requirements and skills<ul><li>Proven customer support experience or experience as a Client Service Representative</li><li>Fluent in Spoken and written english</li><li>Track record of over-achieving quota</li><li>Strong phone contact handling skills and active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>FSC or above</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>International Campign: 1 year (Required)</li><li>CSR: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Hiring Talent

We are looking for a Customer Service Representative to join our client's and support their international clients.Experience: 1 to 3 yearsShift: 6:00 PM &ndash; 4:00 AM (Night Shift)Working Type: OnsiteTransport: Pick &amp; Drop ProvidedWhat You&rsquo;ll Do:<ul><li>Handle customer inquiries via phone, email, or chat in a professional and timely manner.</li><li>Provide accurate information and effective solutions to customer issues.</li><li>Maintain a positive, empathetic, and professional attitude toward customers at all times.</li><li>Record and update customer interactions in the system.</li><li>Collaborate with internal teams to ensure customer satisfaction.</li></ul>What We&rsquo;re Looking For:<ul><li>Excellent English communication skills &mdash; both verbal and written.</li><li>Customer-focused mindset with a problem-solving attitude.</li><li>Previous experience in international customer support will be an advantage.</li><li>Ability to multitask, stay organized, and remain calm under pressure.</li></ul>Interested candidates may apply.Job Type: Full-timeApplication Question(s):<ul><li>Do you speak English fluently?</li><li>Are you comfortable working onsite in night shift?</li></ul>Experience:<ul><li>customer service: 1 year (Preferred)</li></ul>Work Location: In person

Customer Service Representative

Digit Creator

Customer Service RepresentativeDigit creator, is seeking for a talented Customer Support Representative to join our expanding team.The ideal candidate must have 6 months to 1 years of experience and will be responsible for providing excellent customer support through both inbound international call and email communication.Skills:. At least 6 Months to 1 year of experience in international sales is required&middot; Proficiency in EnglishResponsibilities:Answer incoming calls and emails in a professional and courteous manner.Efficiently handle calls coordination and support, responding to inquiries, resolving issues, and providing information.Assist customers courteously and professionally, ensuring their satisfaction.Record customer information, inquiries, and feedback accurately in the company database.Collaborate with team members to address complex issues.Location: Gulshan-e-Iqbal block 5Shift: 10 am to 6 pmJob Type: Full-timeExperience :6 Months-1 YearJob Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Great Horizon Consultants (SMC-Private) Limited

We are looking for a Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for handling customer inquiries, providing accurate information, and ensuring excellent service standards.Key Responsibilities:<ul><li>Handle inbound and outbound calls, emails, and chat support.</li><li>Provide accurate information about company services and processes.</li><li>Resolve customer issues efficiently and professionally.</li><li>Maintain customer records and follow up where necessary.</li><li>Work closely with other departments to ensure customer satisfaction.</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree.</li><li>Excellent communication skills in English and Urdu (spoken and written).</li><li>Prior experience in customer service, BPO, or call center (preferred).</li><li>Computer literate (MS Office, Email, CRM tools).</li><li>Positive attitude, punctuality, and team spirit.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Professional work environment.</li><li>Growth and learning opportunities.</li><li>Performance-based incentives.</li></ul>Working Days: Monday to Saturday Timing: 11:00 AM &ndash; 7:00 PM Location: North Nazimabad, KarachiJob Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

Vlead

About Us:Vlead is a thriving online e-commerce company specializing in the sale of exquisite products through our website and various online marketplacesJob Description:We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering top-notch customer service by promptly addressing customer inquiries, resolving issues, and ensuring a seamless shopping experience across our online platforms.Responsibilities:<ul><li>Respond to customer inquiries and messages promptly and professionally through various communication channels, including email, chat, and social media.</li><li>Assist customers with product information, order status updates, returns, and exchanges.</li><li>Troubleshoot and resolve customer issues and concerns effectively and in a timely manner.</li><li>Maintain a deep understanding of our product offerings.</li><li>Navigate and manage customer interactions on various online marketplaces.</li><li>Collaborate with our team to ensure accurate order processing and fulfillment.</li><li>Continuously strive to improve the customer service process and provide feedback on common customer issues.</li><li>Stay up-to-date with e-commerce industry trends and marketplace policies.</li></ul>Qualifications:<ul><li>Previous experience in customer service is preferred, but we are open to candidates willing to learn.</li><li>Excellent written and verbal communication skills.</li><li>Strong problem-solving abilities and a customer-centric mindset.</li><li>Familiarity with e-commerce platforms.</li><li>Willingness to adapt and learn about the e-commerce industry.</li><li>Ability to work independently and as part of a team.</li><li>High attention to detail and a commitment to providing exceptional service.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

IBEX Global

Company Descriptionibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world&rsquo;s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics.ibex leverages its diverse global team of over 35,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at talentibex.com and connect with us in the digital world.Role DescriptionThis is a full-time onsite role located in Kar&#257;chi for an International Customer Support Specialist. The International Customer Support Specialist will be responsible for providing multilingual customer service via phone, email, and chat to customers around the world, and is expected to troubleshoot and resolve issues relating to customer orders, billing, and shipping. The ideal candidate will possess great communication skills and the ability to multitask and prioritize.Qualifications<ul><li>Fluency in English</li><li>Experience in a customer support or service role is preferred</li><li>Strong verbal and written communication skills</li><li>Ability to multitask and prioritize in a fast-paced environment</li><li>Effective problem-solving and decision-making skills</li></ul>Job Types: Full-time, Temporary, Contract, Fresher Contract length: 3 monthsPay: Rs90,000.00 - Rs115,000.00 per monthWork Location: In person

International Customer Service Representative

Explore 795+ Customer service rep in Karachi this November. Find roles across top companies and apply now to boost your career.

795 customer service rep jobs IN Karachi

Customer Service Representative (CSR)

Customer Service Representative (CSR)

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

International Customer Service Representative