customer service associate

customer service representative Jobs in Cairo

customer service representative

administrative specialist(english must) Jobs in Cairo

administrative specialist(english must)

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back office (voice&non-voice) english speakers Jobs in Cairo

back office (voice&non-voice) english speakers

customer service representative english account

Telecommunication

<div>
 
 Company Description
 
 
 
 We suggest you enter details here.
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Customer Service Representative (English Account) located in New Cairo. The Customer Service Representative will handle direct interactions with customers to address inquiries, resolve issues, and enhance customer satisfaction. Key responsibilities include responding to customer queries promptly and professionally, maintaining accurate records of customer interactions, and collaborating with internal teams to ensure customer needs are met effectively.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong customer service and customer satisfaction skills
 </li>
 <li>
 Experience as Customer Service Representatives or in similar roles
 </li>
 <li>
 Excellent communication skills and the ability to effectively handle customer interactions
 </li>
 <li>
 Knowledge of account management principles for client-related tasks
 </li>
 <li>
 Ability to work in a fast-paced environment and solve problems efficiently
 </li>
 <li>
 Proficiency in English (spoken and written communication)
 </li>
 <li>
 Previous experience in the telecommunications industry is a plus
 </li>
 <li>
 A high school diploma or equivalent; higher education is a bonus
 </li>
 </ul>
</div>

Customer Service Representative ( English Account )

TP Cairo EG

<div>
 
 
 Role Description
 
 
 
 This is a full-time, on-site role located in Cairo for a Customer Service Representative. The responsibilities include assisting customers with inquiries, resolving complaints, ensuring customer satisfaction, and providing excellent service aligned with company standards. The role involves managing customer interactions through various communication channels and maintaining positive customer experiences to strengthen relationships with clients.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 fluency in English
 </li>
 <li>
 Proficiency in Customer Service, Customer Satisfaction, and Customer Support skills.
 </li>
 <li>
 Experience delivering positive Customer Experiences and handling Customer Service Representatives tasks effectively.
 </li>
 <li>
 Strong communication skills.
 </li>
 <li>
 Problem-solving abilities and a customer-first mindset.
 </li>
 <li>
 Ability to work effectively in an on-site team environment.
 </li>
 <li>
 Prior experience in customer-facing roles is an advantage
 </li>
 </ul>
 
 
 
 
 
 Benefits
 
 .
 
 <ul>
 <li>
 salary up to 19k + sales incentives
 </li>
 <li>
 social &amp;
 
 medical
 
 insurance
 </li>
 <li>
 transportation provided all over Cairo and Giza
 </li>
 <li>
 Gym access
 </li>
 <li>
 Career Path throughout an internal development program after 6 Month
 </li>
 </ul>
 
 
 
</div>

Customer Service Specialist - Sales Account

Kasrawy Group Careers

<div>
 Position: Information Desk Representative
 
 
 Job Overview:
 
 
 We are seeking a highly motivated and customer-oriented Information Desk Representative to join our team in New Cairo, Egypt. This individual will be responsible for providing excellent customer service to all visitors and clients at our information desk. The ideal candidate will have exceptional communication skills, a positive attitude and a strong desire to help others.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Greet and welcome all visitors and clients in a professional and friendly manner
 </li>
 <li>
 Answer and direct incoming calls to the appropriate departments
 </li>
 <li>
 Provide accurate information about our company, projects and services to clients and visitors
 </li>
 <li>
 Maintain a clean and organized information desk area
 </li>
 <li>
 Assist with scheduling appointments and managing meeting room reservations
 </li>
 <li>
 Handle inquiries and complaints in a timely and professional manner
 </li>
 <li>
 Assist with administrative tasks such as data entry, filing and organizing documents
 </li>
 <li>
 Collaborate with other departments to ensure a smooth flow of information and communication
 </li>
 <li>
 Keep track of office supplies and place orders when necessary
 </li>
 <li>
 Stay up-to-date with company news and updates to provide accurate information to clients and visitors
 
 
 
 </li>
 </ul>
 Qualifications:
 
 
 <ul>
 <li>
 Previous experience in customer service or a similar role is preferred
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Proficient in Microsoft Office and basic computer skills
 </li>
 <li>
 Ability to multitask and prioritize tasks in a fast-paced environment
 </li>
 <li>
 Strong problem-solving and decision-making skills
 </li>
 <li>
 Fluency in English is required
 
 </li>
 </ul>
</div>

Information Desk Representative

TTEC

<div>
 Your potential has a place here with TTEC&rsquo;s award-winning employment experience. As an
 
 Italian and English Outbound Sales Representative
 
 working onsite in
 
 Cairo, Egypt
 
 , you&rsquo;ll be a part of bringing humanity to business. #experienceTTEC
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 Are you results focused and love to help others? Have a passion to maximize sales opportunities? Focused on achieving revenue quotas through product and service recommendations, you'll enhance and build relationships with customers as you identify and develop new business opportunities that support our growth goals. Whether it&rsquo;s qualifying leads, initiating contacts, or resolving a unique business problem, you&rsquo;ll be the difference between their customer experience being just average or an exceptional one.
 
 
 
 During a Typical Day, You&rsquo;ll
 
 
 
 <ul>
 <li>
 Conduct research to identify potential customers and decision-makers in target companies
 </li>
 <li>
 Reach out to potential customers via phone, email, or other channels to introduce our company and solutions
 </li>
 <li>
 Qualify leads to assess their potential value to our business
 </li>
 <li>
 Work with account executives to ensure a smooth handoff of qualified leads for further follow-up and closure
 </li>
 <li>
 Bring your product and brand knowledge to handle customer interactions, manage objections and ultimately close the sale
 </li>
 <li>
 Effectively listen to client needs to identify sales opportunity cues, recommend, quote, and negotiate to meet client needs and close the sale
 </li>
 <li>
 Continuously update and maintain accurate records in our customer relationship database system
 
 
 </li>
 </ul>
 
 What You Bring To The Role
 
 
 
 <ul>
 <li>
 2+ years of applied sales experience with a customer focus mindset
 </li>
 <li>
 Fluency in (Italian C1 and English B2)
 </li>
 <li>
 Comfortable with decision making by assessing the situation, researching potential solutions and making recommendations before escalating to the next level
 </li>
 <li>
 Comfortable engaging with customers to enhance and develop solutions
 </li>
 <li>
 Creative mindset to overcome objections and is committed to achieving goals
 </li>
 <li>
 Team building approach as you will work with multiple teams across different departments
 </li>
 <li>
 High school diploma or equivalent
 </li>
 <li>
 Computer experience
 
 
 </li>
 </ul>
 
 What You Can Expect
 
 
 
 <ul>
 <li>
 Supportive of your career and professional development
 </li>
 <li>
 An inclusive culture and community minded organization where giving back is encouraged
 </li>
 <li>
 A global team of curious lifelong learners guided by our company values
 </li>
 <li>
 And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
 
 
 </li>
 </ul>
 Visit https://mybenefits.ttec.com/ for more information.
 
 
 
 A Bit More About Your Role
 
 
 
 We&rsquo;re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can&rsquo;t be taught &ndash; a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
 
 
 You'll play an essential role in our sales cycle by qualifying leads and initiating contact with potential customers.
 
 
 
 About TTEC
 
 
 
 Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
 
 
 TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
 
 
 We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
 
 
 
 Primary Location
 
 
 
 EG-Cairo-Cairo
 
 
 
 Job
 
 
 
 _Customer Care Representative
</div>

Italian and English Outbound Sales Representative

8WORX

<div>
 
 
 Company Description:
 
 
 
 
 
 
 8WORX is a promising technology solutions provider based in Egypt. They specialize in developing and delivering innovative digital products and services, focusing on the Egyptian and Middle Eastern markets. With a strong foundation in web technologies and over 30 years of combined experience, 8WORX has successfully completed over 350 projects for both private and public sector clients.
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 
 This is a full-time on-site role for a Junior Sales Representative located in Cairo. The Junior Sales Representative will be responsible for day-to-day sales activities, including prospecting, cold calling, presenting products, and closing deals. They will also be involved in preparing sales reports and attending sales meetings.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Develop contact with potential customers in the industry by cold calling, emailing, or scheduling meetings in person.
 </li>
 <li>
 Form new and continue existing relationships with companies in the customer database by visiting them in person, maintaining phone contact, and addressing issues or problems when they come up.
 </li>
 <li>
 Maintain a strong understanding of product features and technical specifications to answer specific customer questions.
 </li>
 <li>
 Present information about company offerings during trade shows or other large events to potential customers.  Create new methods or strategies to help the sales team reach monthly goals for product revenue to increase company profitability.
 </li>
 <li>
 Give customers in-person product demonstrations and teach them about the features and benefits of each item the company offers.
 </li>
 <li>
 Attend weekly sales team meetings and provide information to management about sales figures, goals and obstacles.
 </li>
 <li>
 Become a valuable and helpful resource in all of your dealings with customers and create a friendly reputation in the industry.  Build and maintain strong, long-lasting client relationships.
 </li>
 <li>
 Negotiate contracts and close agreements to maximize profits.
 </li>
 <li>
 Providing Training sessions for 8WORX&rsquo;s clients.
 </li>
 <li>
 Develop trusted advisor relationships with key accounts and customer stakeholders.
 </li>
 <li>
 Ensure the timely and successful delivery of 8WORX solutions according to customer needs and objectives.
 </li>
 <li>
 Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
 </li>
 <li>
 Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
 </li>
 <li>
 Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts).
 </li>
 <li>
 Prepare reports on account status.
 </li>
 <li>
 Collaborate with the sales team to identify and grow opportunities within the territory.
 </li>
 <li>
 Assist with challenging client requests or issue escalations as needed.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 <ul>
 <li>
 Excellent ability to communicate in writing or verbally.
 </li>
 <li>
 Friendly and personable with others.
 </li>
 <li>
 Proficiency with technology, including basic computer operations.
 </li>
 <li>
 Ability to meet goals, stay organized, and maintain a positive attitude.
 </li>
 <li>
 Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role.  Proven work experience in the software industry is a plus.
 </li>
 <li>
 Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level.
 </li>
 <li>
 Solid experience with CRM software and MS Office (particularly MS Excel).
 </li>
 <li>
 Experience delivering client-focused solutions to customer needs.
 </li>
 <li>
 Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
 </li>
 <li>
 Excellent listening, negotiation, and presentation abilities.
 </li>
 <li>
 Strong verbal and written communication skills.
 </li>
 <li>
  BA/BS degree in Business Administration, Sales, or a relevant field
 </li>
 </ul>
 
 We provide :
 
 
 Commission
 
 
 Medical insurance
 
 
 Social insurance
 
 
 Transportation allowances
 
 
 Business line
 
 
 Laptop
 
 
 
 
 
 
 
</div>

Junior Sales Representative

Uni-Group

<div>
 
 Company Description
 
 
 
 Uni-Group is a leading manufacturer and distributor specializing in mobile phones under well-known brands such as Infinix, iTel, and Unitronics. The company also produces smart accessories and is the proud owner of the Yalla Tager brand. Renowned for its industry excellence, Uni-Group provides innovative and high-quality products to meet diverse customer needs and demands.
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site Sales role based in Cairo, Egypt. The Sales Representative will be responsible for driving sales growth by developing and maintaining strong customer relationships, identifying new opportunities, and providing exceptional support to clients. Responsibilities include meeting sales targets, managing accounts, delivering product knowledge, and ensuring customer satisfaction through excellent communication and service.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Proficient in Communication and Customer Service skills to engage with clients and address their needs effectively
 </li>
 <li>
 Demonstrated Sales and Sales Management abilities to meet and exceed sales goals and manage client accounts
 </li>
 <li>
 Experience in Training to provide product knowledge and support to clients or sales teams
 </li>
 <li>
 Strong organizational and problem-solving skills
 </li>
 <li>
 Ability to work collaboratively with team members and independently
 </li>
 <li>
 Proficiency in relevant software tools and CRM systems
 </li>
 <li>
 Fluency in English and Arabic is advantageous
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, Sales, or related field is preferred
 </li>
 </ul>
</div>

Seles

<div>
 At JTI we celebrate differences, and everyone truly belongs.
 
 46,000 people from all over the world
 
 are continuously building their unique success story with us.
 
 83% of employees feel happy
 
 working at JTI.
 
 
 To make a difference with us, all you need to do is bring your
 
 human best.
 
 
 
 What will your story be? Apply now!
 
 
 
 Learn more jti.com
 
 
 
 
 Cashier
 
 
 
 
 What Is This Role About
 
 
 
 In this position, you will receive the daily sales cash collections from all sales representatives and you will be responsible for all the supporting functions related to the collection, cash count, and documentation.
 
 
 
 What will you do
 
 
 
 <ul>
 <li>
 Deliver the daily sales collections to the security cash transaction service company
 </li>
 <li>
 Receive and deposit key account checks into the company bank account
 </li>
 <li>
 Process the daily collection settlement for each sales representative in the sales application
 </li>
 <li>
 Conduct a daily cash count for the sales collection safe and send the cash balance report to the Accounts Receivable and accounting manager
 </li>
 <li>
 Arrange a weekly document settlement to replenish the petty cash safe custody
 </li>
 <li>
 Organize a monthly physical count of the petty cash safe and the sales collection safe, and provide a statement of all outstanding expense claims to the accounting team
 
 
 </li>
 </ul>
 
 What are we looking for
 
 
 
 <ul>
 <li>
 Bachelor's Degree in Accounting
 </li>
 <li>
 2+ years of experience as a Cashier in FMCG companies
 </li>
 <li>
 Good English in reading and writing
 </li>
 <li>
 Strong computer skills
 </li>
 <li>
 Effective communication skills
 </li>
 <li>
 Good analytical skills
 
 
 </li>
 </ul>
 Are you ready to join us? Build your success story at JTI. Apply now!
 
 
 Next Steps
 
 
 After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure Phone screening with Talent Advisor &gt; Assessment tests &gt; Interviews &gt; Offer. Each step is eliminatory and may vary by role type.
 
 
 At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.
</div>

Cashier

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