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customer service representative fully remote

ADF Medical

<div>
 <strong>
  JOB OPENING &mdash; Customer Service Representative (Fully Remote)
 </strong>
 <strong>
  ADF Medical Services Inc.
  <br/>
  <br/>
 </strong>
 We're hiring a dedicated and enthusiastic
 <strong>
  Fully Remote Customer Service Representative
 </strong>
 to deliver outstanding support to our patients and clients from anywhere. If you're a great communicator with a caring attitude and a passion for helping people &mdash; we want you on our team.
 <br/>
 <br/>
 <strong>
  Role:
 </strong>
 Customer Service Representative (Fully Remote)
 <br/>
 <br/>
 <strong>
  Department:
 </strong>
 Customer Support &amp; Patient Services
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Fully Remote
 <strong>
  🕐 Type:
 </strong>
 Full-Time / Part-Time
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  What You'll Do:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Handle patient and client inquiries via phone, email, and chat channels
  </li>
  <li>
   Provide accurate and helpful information on services, appointments, billing, and general support
  </li>
  <li>
   Resolve customer concerns and complaints with empathy and professionalism
  </li>
  <li>
   Document all interactions accurately in our CRM and support systems
  </li>
  <li>
   Follow up with patients and clients to ensure full resolution and satisfaction
  </li>
  <li>
   Escalate complex or sensitive issues to the appropriate department promptly
  </li>
  <li>
   Maintain strict patient confidentiality in accordance with HIPAA guidelines
  </li>
  <li>
   Meet and exceed customer satisfaction targets and service quality standards
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <strong>
  What We Offer:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive pay
  </li>
  <li>
   Health, dental &amp; vision benefits (full-time employees)
  </li>
  <li>
   Paid time off &amp; paid holidays
  </li>
  <li>
   Flexible scheduling options
  </li>
  <li>
   100% remote &mdash; work from anywhere
  </li>
  <li>
   Supportive and collaborative remote team environment
  </li>
  <li>
   Career growth and advancement opportunities within ADF Medical Services
  </li>
 </ul>
</div>


Customer Service Representative-Fully Remote

aFit Staffing

<p></p><div><div><div><div><div><p><b>Receptionist and Constituent Services Representative</b></p></div></div><br>
<p></p>
<div><div><p>Indianapolis, IN Residents Only<br>
</p></div></div><p></p><br>
<br>
<div><div><p>You want to work where you know you are a perfect fit. At aFit, a woman owned (WBE) company based in Indianapolis, we are devoted to being collaborative, honorable, and accountable. Our company provides project-based staffing for government and commercial organizations. To our prospective clients, aFit offers a talented workforce in a team-based environment to produce concrete and reliable outcomes. At aFit, we focus on building strong relationships and keeping the day-to-day flexible in an in-person or remote-enabled environment.</p>
<p>
aFit Staffing, Inc. is an equal opportunity employer.
</p><p>Please note, this full-time position is in Indianapolis, IN and we do not offer relocation assistance at this time.
</p></div></div><br>
</div></div><p></p><div><div><div><div><p><b>Description of Duties:</b><br>
</p></div></div><br>
<div><div><p>The Constituent Services Representative is responsible for communicating the actions of a key Indiana state figure in a customer focused environment.
</p></div></div><br>
</div></div><p></p><div><div><div><div><p><b>Key Responsibilities:</b><br>
</p></div></div><br>
<div><div><ul><li>Field, manage, and keep detailed records of all constituent communications.
</li><li>Check guests in for office visits.
</li><li>Communicate actions of a major IN state figure in a customer focused environment.
</li><li>Collaborate with the Outreach team to draft letters, certificates, and other official materials.
</li><li>Maintain a detailed understanding of current state and federal legislation and government agencies.
</li><li>Prepare briefing materials.
</li><li>Draft and proofread correspondence.
</li><li>Organize and maintain filing systems.
</li><li>Develop and update contact databases
</li><li>Research projects as assigned by Director.
</li><li>Other duties assigned.
</li></ul></div></div><br>
</div></div><p></p><div><div><div><div><p><b>Desired Skills and Experience:</b><br>
</p></div></div><br>
<div><div><ul><li>Exceptional written and verbal communications.
</li><li>Responsible for having a broad understanding of current events.
</li><li>Detailed knowledge of local, state and federal government.
</li><li>Keep abreast of state and federal legislation that impacts constituents.
</li><li>Must be able to work effectively in a fast-paced environment, managing multiple tasks and priorities with accuracy and professionalism.
</li><li>Previous customer service experience strongly desired.
</li><li>Proven ability to handle confidential information and documentation with discretion, integrity, and adherence to office policies.
</li><li>Ability to learn new concepts quickly.
</li><li>Able to handle stressful situations.
</li><li>Able to work in a collaborative team environment to obtain the best results.
</li><li>Work as a topmost trusted partner with aFit and the client.
</li><li>Approaches challenges with a positive, consultative mindset
</li><li>Self-starter with the desire to achieve and work with integrity.
</li><li>Willingness to grow and change through ambiguity.
</li><li>Learning agility, or the ability to develop new skills.
</li><li>Open and receptive to feedback to continuously grow.
</li></ul></div></div><br>
</div></div><p></p><div><div><div><div><p><b>Working Schedule:</b><br>
</p></div></div><br>
<div><div><p>Onsite 402 West Washington Street, Indianapolis, IN
</p><p>Monday &ndash; Friday 8am &ndash; 5pm EST
</p><p>Parking provided
</p></div></div><br>
</div></div><p></p><div><div><div><div><p><b>Education:</b><br>
</p></div></div><br>
<div><div><p>Bachelor&rsquo;s degree or equivalent experience.</p></div></div></div></div></div><p></p>

Administrative Assistant - Onsite Downtown Indy

CarMax

<div>7151 - Greenwood - 5310 Claybrooke Commons Drive, Indianapolis, Indiana, 46237<p></p>
CarMax, the way your career should be!<p><b>
About this job</b></p><p>
As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We&rsquo;ve become the nation&rsquo;s largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.</p><p><b>
What you will do &ndash; Essential Responsibilities
</b></p><ul><li>Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications</li><li>
Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals</li><li>
Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory</li><li>
Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards</li><li>
Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management</li><li>
Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing</li></ul><p></p><p><b>
Purpose of the role</b></p><p>
This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.</p><p></p><p><b>
Qualifications and Requirements</b></p><p>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
Demonstrate exceptional communication skills</li><li>
Display confidence in self, the product and CarMax</li><li>
Ability to build and maintain strong relationships</li><li>
Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun</li><li>
Balance the needs of the Customer and the business when making decisions</li><li>
Seek to fully understand and meet Customer needs</li><li>
Create win-win solutions to Customer issues</li><li>
Get work done well, on time and follow the right process</li><li>
Drive work processes and pay close attention to detail</li><li>
Perform multiple duties in a high energy, fast-paced working environment</li><li>
Read, interpret and transcribe data in order to maintain accurate records</li><li>
Lift objects that weigh as much as 25 lbs.</li></ul><p></p><p><b>
Education and/or Experience</b></p><ul><li>
High School Diploma, or equivalent</li><li>
Sales and customer service experience, in an area such as retail, preferred</li><li>
Valid Driver&rsquo;s License</li><li>
Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred</li></ul><p></p><p><b>
About CarMax</b></p><p>
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation&rsquo;s largest retailer of used cars, with over 200 locations nationwide.</p><p></p><p>
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For&reg;.</p><p></p><p>
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.</p><p></p><p>
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.</p></div>

Customer Specialist

Affect Therapeutics

<p>Telehealth Collaborating Psychiatrist &ndash; Contract | Remote<br/></p><p>Affect Therapeutics is transforming addiction recovery with our innovative, evidence-based digital program for stimulant, alcohol, and cannabis use. By combining mobile technology, behavioral support, and medical care, we empower members on their journey to recovery.<br/></p><p>We're seeking empathetic, passionate Psychiatrists to collaborate with our experienced Psychiatric Mental Health Nurse Practitioners (PMHNPs) and provide virtual support for member care. This is a fully remote, part-time position, ideal for those looking to help change the way addiction is treated.<br/></p><p>Responsibilities:<br/>Collaborate with PMHNPs licensed in states where Affect operates, holding monthly or quarterly meetings based on state regulations<br/>Review member records, make prescribing decisions, and provide medication-related counseling<br/>Ensure compliance with HIPAA and Affect's security standards to protect member confidentiality<br/>Fulfill state-specific collaboration requirements<br/>Conduct provider evaluations and maintain timely and accurate documentation in our EMR system<br/>Requirements:<br/>Active and verifiable state medical license(s) in psychiatry<br/>Medicaid enrollment within the state(s) of contract<br/>Minimum 2+ years of licensed experience, preferably in the field of substance use disorder treatment<br/>High comfort level with technology, including EMRs and telehealth platforms<br/>Strong empathy and passion for supporting members in recovery<br/>Why Join Affect Therapeutics?<br/></p><p>Be part of a team that is revolutionizing addiction treatment with a digital-first approach. This fully remote, part-time role allows flexibility while working with an engaged team dedicated to improving member care.<br/></p><p>Join us as we revolutionize behavioral health and addiction treatment.<br/>Come be a part of the Affect Therapeutics mission!<br/></p>

Collaborating Psychiatrist: Indiana Licensed

Symbria

<div>Overview:
<div></div><div>
Symbria is looking for a <b>Remote Pharmacy Admissions EMAR Services Technician </b>to join our growing team in <b>Woodridge</b>,<b> IL</b>!</div><div></div><div><b><br>
POSITION SUMMARY:</b><br>
The primary purpose of the Admissions EMAR Services Technician role is to input computer data entry of medications and medical records into client&rsquo;s Electronic Medical Records (EMR) System.</div><div></div><div><b><br>
WORK SCHEDULE:</b></div><ul><li>
1:30 PM-10:00 PM Mon-Fri with rotating weekends.</li><li>
The weekend rotation is: Saturday 12pm-7pm and Sunday 1pm-5pm, with one day off during the week (1-2 weekends per month).</li></ul>
Responsibilities:
<div><b>
FUNCTIONS AND RESPONSIBILITIES:</b><br>
<br>
<ul><li>Enter all medication orders and medical records into the client computer system accurately and timely as per facility specific Remote Data Entry training sheets.</li><li>Process all medication and ancillary orders at a minimum productivity standard as follows:</li></ul>
 o Length of employment - zero to three months: No minimum requirement &ndash; focus on data entry skills, order sorting and typing medication only admissions (see facility specific cheat sheet).<br>
 o Length of employment - four to six months: Minimum of 2 admission processing points per hour &ndash; focus on data entry and medical records entry skills while increasing speed and accuracy. *Admission Processing Points are the point value assigned to each facility according to average time spent to process that facilities&rsquo; orders.<br>
 o Length of employment - six months and beyond: Minimum of 3 admission processing points per hour &ndash; should be fluent in all aspects of Remote Data Entry and be able to assist in training of new employees. *Admission Processing Points are the point value assigned to each facility according to average time spent to process that facilities&rsquo; orders.<br>
<ul><li>Contact client for verification of orders as needed and document correspondence and follow up in the system.</li><li>Prioritize order entry of admissions according to patient arrival time into the community.</li><li>Perform reconciliation of skilled nursing community EMR orders against pharmacy order entry as assigned.</li><li>Report pharmacy medication errors or order entry discrepancies to supervisor.</li><li>Work collaboratively with other team members and supervisor to ensure that best-practices are shared.</li><li>May assist with research of lost or missing orders per internal department request.</li><li>Answer incoming calls promptly and provide high standard of customer services to the client.</li><li>Fill out and complete the admission tracking spreadsheet and turn in to supervisor on the 15th and last day of each month, or as assigned.</li><li>May provide backup support to other pharmacy groups based on business needs or production levels.</li><li>Use Microsoft Teams (instant messenger) and comply with standard requirements, including:</li></ul>
 o Communicate to the Data Operations group each time you are stepping away from your desk which includes, but not limited to, bathroom breaks, lunches, and at the beginning and end of each shift. Notify the group as soon as you return to work.</div>
Qualifications:
<div><b>
To perform this job successfully, the ability to perform each essential duty satisfactorily is necessary and the qualifications listed below are representative of the knowledge, skill, and/or ability required:</b><br>
<br>
<ul><li>High School diploma or general education degree (GED).</li><li>Pharmacy Technician License and Certification (CPhT) as per State requirements.</li><li>Medical records and data entry experience; minimum one year.</li><li>General computer knowledge including Microsoft Office: Word, Excel and Outlook.</li><li>Strong knowledge of pharmacy data entry and medical records ancillary orders (diet, lab, therapy, diagnosis, etc.) and brand/generic medications.</li><li>Excellent time and data management skills and ability to prioritize workload.</li><li>Excellent customer service, verbal and written communication skills.</li></ul></div><div></div><div><b><br>
Why work for us?</b></div><div></div><div><br>
At Symbria our employees act like owners &ndash; because we are owners! As one of the few 100% employee-owned healthcare providers, our focus remains on delivering best-in-class services within our Pharmacy, Rehabilitation and Well-Being operations, which allows our clients to improve the lives and well-being of their patients and residents. Our teams utilize insights and analytics to drive better health outcomes for our partnered post-acute and senior living communities while providing them with flexible service options.</div><div></div><div><br>
Symbria&rsquo;s Core Values drive the way we partner with those clients, their patients and residents and the way our diverse employee-owners work together:</div><div>
Integrity &ndash; Honest, Fairness and ethics</div><div>
Compassion &ndash; Commitment to serving seniors</div><div>
Stewardship &ndash; Maximizing mission and margin</div><div>
Innovation &ndash; Striving to enhance our value to your organization</div><div>
Teamwork &ndash; Working together unselfishly toward goals</div><div></div><div><br>
As an employee-owner, Symbria&rsquo;s success becomes your success. In addition, we provide:</div><ul><li>
Competitive pay, aligned with market guidelines</li><li>
Full Benefits Package, including very generous paid time off plans</li><li>
Professional liability coverage</li><li>
100% employer-funded ESOP retirement plan</li><li>
401(k) and Roth(k) plans</li><li>
Continuing education</li><li>
Credit union membership</li></ul><div><b><i>
A</i></b><b><i>ll applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.</i></b></div><div></div><div><i><br>
#LI-REMOTE</i></div></div>

Admission EMAR Services Technician II

Chervon North America

<div><div><div>Chervon is one of the world&rsquo;s largest power tool and outdoor power equipment manufacturers with a rich history of innovation. Chervon&rsquo;s commitment to build a better world by building better tools is evident in the products we manufacture and our green approach to manufacturing. We design, engineer and market power tools and outdoor power equipment within our brand portfolio- EGO, FLEX and SKIL and for other highly respected private brands. With world-class R&amp;D, design, manufacturing, supply chain, marketing, sales, and service teams throughout the world, we do it all.</div></div><div><div><b>
Summary of Responsibilities:</b></div></div><div><div>
The Field Marketing Representative will be responsible for the daily management, training, merchandising and execution of strategic retail partners. The Field Marketing Representative will work to develop, strengthen and influence key relationships within the retail environment while driving sales and brand awareness through training, consultative selling, merchandising and demonstrations. The Field Marketing Representative will achieve sales on a weekly, monthly and quarterly basis.</div></div><div><div>
The Field Marketing Representative will reside in an established US territory.</div></div><div><div><b>
Key Job Responsibilities:</b></div></div><ul><li><div>
Execute top-of-line sales and service to retail partners and consumers while educating them on Chervon branded products and the industry.</div></li><li><div>
Train and develop champions of Chervon product across the retail environment.</div></li><li><div>
Ensure Chervon products within retail partners are merchandised to effectively drive sales.</div></li><li><div>
Build and maintain relationships with consumers, retail partners and internal associates.</div></li><li><div>
Monitor and analyze weekly/monthly comparable sales while providing and executing recommendations on strategies to help drive sales at assigned stores.</div></li><li><div>
Initiate and execute in-store product training with retail associates.</div></li><li><div>
Develop and execute creative demonstration events and specific store walks to help drive sales in the retail environment.</div></li></ul><div><div><b>
Requirements:</b></div></div><ul><li><div>
Minimum of pending graduation or holding a bachelors degree in Marketing or related business degree.</div></li><li><div>
Ability to develop strong relationships and work cross functionally.</div></li><li><div>
Proficient in Microsoft products including Teams, Word, Excel, and PowerPoint.</div></li><li><div>
Ability to work some nights and weekends.</div></li><li><div>
Capable and willingness to stay on your feet for long periods of time demonstrating tools and building displays.</div></li><li><div>
Capable of lifting heavy tools up to 50 lbs.</div></li><li><div>
Valid drivers license as travel will be required for this position. Potential for international travel to global corporate headquarter office.</div></li><li><div>
Willing to relocate a plus.</div></li></ul><div><div><b>
Competencies:</b></div></div><ul><li><div>
Self-starter motivated by goals of project and challenges of rapid roll-out both independently, virtually and across the organization.</div></li><li><div>
Excellent analytical, problem-solving, organizational, verbal, written, and interpersonal skills.</div></li><li><div>
Superb follow-through, problem-solving and communications skills.</div></li><li><div>
Strong negotiation and financial aptitude.</div></li><li><div>
Ability to think strategically while driving tactical execution.</div></li><li><div>
Ability to work under pressure recognize urgency, reset priorities, complete projects on time and continue to communicate effectively.</div></li><li><div>
Ability to work in a team environment.</div></li></ul><div><div><b>
Supervisory Responsibility:</b></div></div><div><div>
This position does not have supervisory responsibility.</div></div><div><div><b>
Travel:</b></div></div><div><div>
Role will require travel in territory daily and up to 30% overnight with some international travel may be required.</div></div><div><div><b>
Work Environment:</b></div></div><div><div>
Chervon North America operates in a casual and fun environment. We offer a very competitive benefits package including health, dental, vision, short/long-term disability, life insurance and an informal work environment with policies that support open PTO, a very competitive 401(k) program, parental leave, and transparent telecommuting.
</div></div><div><div>We think Chervon is a great place to work! Be part of our new future! <b><i>Better Tools. Better World.</i></b></div></div><p>
</p><div><div>Chervon North America is an Equal Employment Opportunity Employer committed to hiring a diverse workforce. We consider all applicants for employment without regard to race, age, religion, color, marital status, national origin, sexual orientation, disability, gender, pregnancy, military status, order of protection status, transgender status, genetic information, or any other category protected by law.</div></div><div><div>
#LI-Remote</div></div></div>

Field Marketing Representative | Indianapolis, IN

<div><div><b>What you&rsquo;ll need to succeed as a Customer Service Representative at XPO</b></div><div>
Minimum qualifications:</div><ul><li>
2 years of customer service experience</li><li>
Strong computer, typing and 10-key skills
</li><li>Experience with Microsoft Office
</li><li>Available to work a variety of shifts, including days, evenings, nights and weekends</li></ul><div></div><div><br>
Preferred qualifications:</div><ul><li>
Transportation experience</li><li>
Excellent verbal and written communication skills</li></ul><div></div><div><b><br>
About the Customer Service Representative job</b></div><div>
Pay, benefits and more:</div><ul><li>
Pay starts at $22.10</li><li>
Shift: Monday - Friday / 9:00pm-5:30am</li></ul><ul><li>
Full health insurance benefits on day one
</li><li>Life and disability insurance
</li><li>Earn up to 13 days PTO your first year</li></ul><ul><li>
9 paid company holidays
</li><li>401(k) option with company match
</li><li>Education assistance</li></ul><div><br>
</div><div>What you&rsquo;ll do on a typical day:</div><ul><li>
Bill shipments according to applicable tariffs and pricing agreements
</li><li>Recognize and resolve documentation errors</li><li>
Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
</li><li>Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
</li><li>Process over, short and damaged freight and related documentation for customer resolution</li></ul><div><br>
</div><div>Customer Service Representatives are required to:</div><ul><li>
Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery</li></ul><p></p><p><b><br>
About XPO</b></p><p>
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you&rsquo;re looking for a growth opportunity, join us at XPO.</p><p></p><p><br>
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.</p><p></p><p><br>
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.</p><p></p><p><br>
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.</p></div><p></p>

Customer Service Representative (Full-Time) - Night Shift

Explore 343+ Customer service representative fully remote in Indianapolis this May. Find roles across top companies and apply now to boost your career.