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digital support coordinator Jobs in Doha Qatar

digital support coordinator

customer service representative

Reforme

We are looking for a female skilled and friendly Customer Service Representative/Barista to join our only female studio.Responsibilities:<ul><li>Prepare and serve matcha, Coffee and other beverages</li><li>Maintain cleanliness of the Matcha station</li><li>Provide excellent customer service</li><li>Handle orders efficiently and maintain presentation standards</li></ul>Requirements:<ul><li>Previous barista experience</li><li>Friendly, energetic, and well-presented</li><li>Ability to work in a fast-paced environment</li><li>Commission based on sales.</li></ul>Job Type: Full-timePay: From QAR3,000.00 per monthExperience:<ul><li>Barista: 1 year (Preferred)</li></ul>Work Location: In person

Customer Service Representative

Starlink Qatar

<div>
 
 The role of
 
 Customer Service Representative
 
 is to manage customer interactions via the
 
 voice channel
 
 . As the first point of contact, the candidate will play a key role in resolving customer inquiries, providing accurate information, and delivering a professional and personalized phone support experience. This role requires excellent communication skills, patience, and a customer-first attitude.
 
 
 
 
 
 
 Accountability &amp; Responsibilities of Role:
 
 
 <ul>
 <li>
 Handle inbound and/or outbound calls to assist customers with inquiries, issues, and service requests.
 </li>
 <li>
 Provide accurate, clear, and concise information regarding products, services, policies, or procedures.
 </li>
 <li>
 Troubleshoot and resolve customer issues efficiently while maintaining a positive tone and demeanor.
 </li>
 <li>
 Escalate complex or unresolved cases to the appropriate teams or supervisors when needed.
 </li>
 <li>
 Document all customer interactions accurately in the CRM or ticketing system.
 </li>
 <li>
 Follow defined scripts, guidelines, and compliance procedures where applicable.
 </li>
 <li>
 Meet or exceed individual performance targets such as Average Handle Time (AHT), First Call Resolution (FCR), and Customer Satisfaction (CSAT).
 </li>
 </ul>
 
 
 
 
 
 Position Requirements:
 
 
 
 
 Education Background:
 
 
 <ul>
 <li>
 High School Certificate or Diploma.
 </li>
 <li>
 Additional training or certification in Customer Service, Communication, or Call Center Operations is a plus.
 </li>
 </ul>
 
 
 
 
 
 Work Experience:
 
 
 <ul>
 <li>
 
 1&ndash;3 years of experience
 
 in a
 
 voice-based customer support or call center role
 
 .
 </li>
 <li>
 Experience with
 
 call center platforms
 
 (e.g., Avaya, Genesys, NICE inContact) preferred.
 </li>
 <li>
 Familiarity with
 
 CRM systems
 
 and ticketing tools.
 </li>
 <li>
 Exposure to
 
 industry-specific practices
 
 (e.g., telecom, retail, banking) is an advantage.
 </li>
 <li>
 Proven ability to handle
 
 high call volumes
 
 with professionalism and empathy.
 </li>
 <li>
 Strong
 
 problem-solving skills
 
 and ability to remain calm under pressure.
 </li>
 <li>
 Experience in
 
 multi-channel support
 
 (e.g., chat, email) is a plus.
 </li>
 <li>
 
 Bilingual proficiency in Arabic and English is required.
 
 </li>
 <li>
 
 Immediate availability and willingness to transfer sponsorship are essential.
 
 </li>
 </ul>
 
 
 
 
 
 Work Environment &amp; Schedule:
 
 
 
 
 
 <ul>
 <li>
 Hybrid/Remote options available based on location.
 </li>
 <li>
 Rotational shifts including weekends or holidays, as needed.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies:
 
 
 <ul>
 <li>
 
 Networking &amp; Influencing Collaboratively:
 
 Developing rapport with a diverse range of people. Building and leveraging networks horizontally and vertically. Proactively influencing and persuading others to gain support for initiatives. Maintaining collaborative stakeholder relationships.
 </li>
 <li>
 
 Delivering Results &amp; Fostering Ownership:
 
 Drive for improving business results and attaining higher levels of performance.
 </li>
 <li>
 
 Building Customer Value:
 
 Gaining insights into internal and/or external customers&rsquo; experience. Anticipating their needs and demonstrating concern for satisfying them. Building productive customer relationships. Ensuring clear communication to customers on expectations and beyond.
 </li>
 </ul>
</div>

Thabt Gulf Digital Soulution

Job description:Profile Summary: Customer-focused Automotive Sales and Customer Service professional with experience in assisting clients, understanding their needs, and delivering tailored vehicle solutions. Skilled in building strong customer relationships, achieving sales targets, and providing high-quality after-sales support to ensure customer satisfaction and loyalty.Key Responsibilities:<ul><li>Greet and assist customers in selecting suitable vehicles based on their needs and budget.</li><li>Provide detailed information on vehicle specifications, pricing, promotions, and financing options.</li><li>Manage the full sales cycle from inquiry to closing and vehicle delivery.</li><li>Maintain strong relationships with customers and ensure follow-up after sales.</li><li>Handle customer inquiries via phone, email, and in-person interactions.</li><li>Resolve customer complaints efficiently and professionally.</li><li>Achieve monthly and annual sales targets.</li><li>Maintain accurate records using CRM systems.</li><li>Stay updated on product knowledge, market trends, and competitors.</li></ul>Qualifications:<ul><li>Diploma or Bachelor&rsquo;s degree (Business Administration, Marketing, or related field preferred).</li><li>Previous experience in automotive sales or customer service is an advantage.</li><li>Strong communication skills (Arabic required; English is a plus).</li><li>Sales, negotiation, and customer service skills.</li><li>Proficiency in MS Office and CRM systems.</li><li>Valid driving license (preferred).</li></ul>Key Skills:<ul><li>Customer Relationship Management</li><li>Sales &amp; Negotiation</li><li>Communication Skills</li><li>Problem Solving</li><li>Time Management</li><li>Teamwork</li></ul>Work Location: In person

Automotive Sales & Customer Service Representative MALE Arabic nationality

Qatar National Bank

Qatar National Bank (QNB) is the largest financial institution in the Middle East and Africa, offering retail banking, corporate banking, investment services, and digital banking solutions.The Customer Service / Call Center Officer at QNB is responsible for providing professional banking support to customers via phone, email, and digital channels. You act as the first point of contact for banking inquiries and ensure customers receive fast, accurate, and compliant service in line with QNB standards.Key Responsibilities:1. Customer Support (Inbound &amp; Outbound Calls)2. Banking Assistance &amp; Information3. Transaction &amp; Account Support4. Complaint Handling &amp; Issue Resolution5. CRM &amp; Documentation6. Sales &amp; Service Promotion7. Compliance &amp; Security8. Shift-Based Call Center OperationsRequired Skills &amp; Qualifications:High school diploma or bachelor&rsquo;s degree (preferred)1&ndash;3 years experience in:Customer serviceCall centerBanking / financial services (preferred)Strong communication skills in English (Arabic is a plus)Ability to work under pressure in a fast-paced environmentBasic computer and CRM system knowledgeProblem-solving and customer handling skillsJob Type: Full-timePay: From QAR6,500.00 per monthWork Location: In person

Customer Service / Call Center Officer – Qatar National Bank (QNB)

Noir KSA

&gt;&gt;&gt; PLEASE DO NOT APPLY IF YOU ARE NOT WILLING TO RELOCATE* TO RIYADH, SAUDI ARABIA &lt;&lt;&lt;*Documentation and relocation arrangement will be done by our companyJob Title: Receptionist / HostessSalary: QAR 3,000 - QAR 4,000 (Based on knowledge and experience) PLUS company provided shared accommodation, to and from work transportation, and 1 duty mealPlace of Work: Riyadh, Saudi ArabiaJob Summary: The Female Receptionist / Hostess is the elegant ambassador and focal point of our luxury cafe. This role is paramount in creating a sophisticated first impression by managing the guest experience from arrival to departure. The ideal candidate will seamlessly handle reservations, control the dining flow, and maintain the impeccable standards of service and presentation expected in Riyadh's premium hospitality sector.Responsibilities:<ul><li>Offer an exceptionally warm, elegant, and professional welcome and farewell to all guests, managing the initial impression of the cafe.</li><li>Efficiently manage the cafe's table reservations and digital waitlist system to optimize seating and minimize guest waiting times.</li><li>Answer all guest inquiries with polished professional etiquette, accurately handling booking inquiries and special requests.</li><li>Maintain an immaculate and well-organized appearance of the reception area, entrance, and waiting lounge at all times.</li><li>Control the seating flow of the dining area, ensuring an even distribution of tables among the service staff.</li><li>Proactively identify and address basic guest concerns related to seating or reservations, maintaining composure under pressure.</li><li>Act as a knowledgeable brand and menu ambassador, providing accurate information on promotions, specials, and retail items.</li><li>Assist the management team with light administrative duties, including preparing daily reservation sheets and filing guest correspondence.</li><li>Ensure a consistent, impeccable standard of personal grooming and professional presentation that aligns with the luxury brand image.</li><li>Communicate effectively with the Host and Service teams regarding VIP arrivals, large groups, or special occasions to ensure seamless service.</li></ul>Requirements:<ul><li>A minimum of 1 year experience in a high-profile customer-facing role, such as a Hostess, Customer Service, Receptionist, or in luxury retail/hotel front office. Must possess an impeccable, elegant presentation and professional demeanor.</li><li>Exceptional interpersonal and communication skills with polished telephone and email etiquette. Proficiency in managing digital reservation systems and multi-tasking in a fast-paced environment is essential.</li><li>Fluency in English is mandatory for serving the diverse international clientele. Proficiency in Arabic is highly preferred and will be viewed as a significant asset for local guest interaction.</li></ul>Job Type: Full-timePay: QAR3,000.00 - QAR4,000.00 per monthApplication Question(s):<ul><li>In which country are you currently located?</li><li>Which country are you from? (Nationality)</li><li>What is your age now? / How old are you?</li><li>What is your height? / How tall are you?</li><li>If selected for this role, are you willing to be assigned to Riyadh, Saudi Arabia? Yes or No?</li><li>If selected for this role, after how many days can you join our company?</li><li>NOTICE: The salary for this role is from QAR 3,000 to QAR 4,000 (based on knowledge and experience) plus SHARED accommodation, transportation, and 1 duty meal. Proceed if you accept.</li></ul>Work Location: In person

HOSTESS / RECEPTIONIST (For a cafe in Riyadh, KSA)

PH Hospitality

Job Description: We are looking for a presentable and customer-oriented Sales Lady to join our gift shop/luxury retail team. The candidate will be responsible for delivering excellent customer service and promoting high-quality products in a professional and elegant manner.Key Responsibilities:<ul><li>Assist customers in selecting products and provide product recommendations</li><li>Deliver exceptional customer service and ensure a pleasant shopping experience</li><li>Handle sales transactions accurately using POS systems</li><li>Maintain visual merchandising and store presentation standards</li><li>Keep the store clean, organized, and well-stocked</li><li>Achieve sales targets and promote featured products</li><li>Handle customer inquiries and provide after-sales support</li></ul>Requirements:<ul><li>Previous experience in retail, preferably in gift shops or luxury brands</li><li>Excellent communication and customer service skills</li><li>Well-groomed, presentable, and professional appearance</li><li>Strong sales and interpersonal skills</li><li>Ability to work in a fast-paced retail environment</li><li>Basic knowledge of English (additional languages are a plus)</li></ul>Pay: QAR2,600.00 - QAR2,800.00 per monthWork Location: In person

Freelance Sales Lady

Ramaco Trading & Contracting

<ul><li>Bachelor&rsquo;s Degree in Marketing, Communication Arts, Advertising.</li><li>Female, at least 22-30 years old</li><li>2-3 Years Marketing, Sales and/or Customer Service Experience.</li><li>Experience in Real Estate and/or Property &amp; Facilities Management Industry is preferred.</li><li>Knowledgeable in Photoshop.</li><li>High organization skills and mandatory.</li><li>With good moral character and pleasing personality.</li></ul>Job Type: Full-timeWork Location: In person

Marketing Associate

Explore 498+ Customer service representative in Doha Qatar this April. Find roles across top companies and apply now to boost your career.

498 customer service representative jobs In Doha Qatar

Customer Service Representative

Customer Service Representative

Automotive Sales & Customer Service Representative MALE Arabic nationality

Customer Service / Call Center Officer – Qatar National Bank (QNB)

HOSTESS / RECEPTIONIST (For a cafe in Riyadh, KSA)

Freelance Sales Lady

Marketing Associate