account manager

sales manager

marketing specialist

product manager

marketing manager

customer strategy manager

<div>Job Description
This role will be based in Riyadh
The Brand &amp; Customer Manager role represents a unique opportunity to make a meaningful impact for patients in Saudi Arabia. The role is responsible for leading and coordinating efforts across the Cardiometabolic portfolio, with main focus on the launch of our new PCSK9 inhibitor.
In this role, you will play a critical part within the Pharmaceutical Business Unit in Saudi Arabia, ensuring launch excellence and long-term brand success. You will maximize the value of the assigned brands by delivering on sales and market share objectives, enhancing customer experience, and maintaining a strong customer-centric approach.
You will lead and drive both the strategic and operational processes for the assigned brands, including launch preparation, lifecycle management, and long-term brand strategy, while coordinating cross-functional collaboration across the Cross Functional Team (CFT).
Key responsibilities:
1. Launch Excellence / Brand Strategy &amp; Planning<ul><li>
Drive launch excellence by developing and executing a comprehensive launch plan, including product positioning, pre-launch activities, patient journey mapping, and insights generation.</li><li>
Develop and implement robust brand plans in collaboration with the CFT, including positioning, segmentation, and messaging strategies.</li><li>
Lead brand planning and forecasting in coordination with relevant stakeholders (finance, sales team, etc..).</li><li>
Analyze market trends, competitive dynamics, and customer insights to inform strategic decisions and identify growth opportunities.</li><li>
Analyze market trends, competitor activity, and customer insights to inform strategic decisions. Identify opportunities to be unlocked and partner with the relevant stakeholders to drive results, such as the Market Access team.</li><li>
Identify and monitor competitors, market conditions, and industry changes that may impact sales in the assigned portfolio.</li><li>
Partner with Market Access and other stakeholders to unlock opportunities and support optimal patient access.</li><li>
Identify high-potential accounts and map key stakeholders and patient pathways within the healthcare ecosystem.</li></ul>
2. Promotional &amp; Campaign Management<ul><li>
Lead the development of integrated communication strategy (digital, print, in-person), including promotional materials and multi-channel campaigns, partnering with external agencies as needed.</li><li>
Coordinate with medical, regulatory, and legal departments for approval processes.</li><li>
Develop and support the implementation of effective brand launch and portfolio selling strategies.</li></ul>
3. Stakeholder Engagement<ul><li>
External Stakeholders Engagement: Develop strong relationships and partner with key opinion leaders (KOLs) and healthcare professionals (HCPs), to support brand awareness and education, through in-person interaction, events &amp; Congresses and activities.</li><li>
Internal Stakeholders Engagement: Partner closely with the CFT to align on strategic objectives, build a comprehensive plan and related activities/tasks (including support in planning, organizing, and coordinating activities) and monitor implementation.</li></ul><ul><li>
Support the CFT in staying up-to date on the latest product and therapeutic area information.</li><li>
Support the sales force through training, marketing tools, and clear brand communication.</li></ul>
4. Budget &amp; Operations<ul><li>
Manage brand budgets and ensure cost-effective use of resources.</li><li>
Maintain a complete database of all planned and implemented activities per brand to effectively track progress and keep stakeholders informed.</li><li>
Monitor sales data, CRM outputs, and marketing KPIs to assess effectiveness and inform future strategies.</li><li>
Complete and submit all assigned reports in an accurate manner and as per schedule date.</li></ul>
5. Personal Development<ul><li>
Continuously upgrade technical knowledge and skills to follow new marketing trends and methodologies relevant to the assigned portfolio and stays up-to date on the latest product and therapeutic area information for all allocated portfolio indications by attending internal scientific and product trainings, conferences and symposia, as well as by self-study;</li><li>
Writes his/her EDP with guidance and agreement of the Manager, who assesses it quarterly for progress.</li></ul>
Compliance<ul><li>
Ensure strict adherence to pharma marketing compliance, ethical codes, and internal standard operating procedures (SOPs).</li><li>
Ensure all promotional activities comply with regulatory and company standards.</li><li>
Ensure that all relevant company policies, business practices, local Laws and regulations, and compliance guidelines are being followed ensuring high compliance and ethics standards. Ensure highest level of integrity in the territory.</li></ul>
Skills and Qualifications Required<ul><li>
Strong business acumen and analytical skills</li><li>
Self-driven, with the ability to work autonomously and deliver results</li><li>
Strong leadership, communication, and cross-functional collaboration skills</li><li>
Ability to influence without authority</li><li>
Excellent organizational and prioritization skills</li><li>
Strong customer and stakeholder management skills</li><li>
Bachelor's degree in a relevant field (Pharmacy, Life Sciences, or Business)</li><li>
Minimum 5 years&rsquo; experience in the pharmaceutical industry</li><li>
At least 2 years of marketing experience required</li><li>
Saudi nationality required</li><li>
Previous experience in the Cardiometabolic area and/or launch experience in KSA is preferred</li><li>
Proficiency in English required</li></ul>
Required Skills:
Adaptability, Brand Strategy, Cardiology, Communication, Cross-Functional Collaboration, Marketing, Marketing Data Analysis, Marketing Strategy Implementation, Project Management, Stakeholder Engagement, Strategic Planning, Strategic Thinking
Preferred Skills:
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully 
Merck &amp; Co., Inc., Rahway, NJ, USA, also known as Merck Sharp &amp; Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
Not Applicable
Shift:
Valid Driving License:
Hazardous Material(s):
Job Posting End Date:
04/17/2026<ul><li>A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. 
</li></ul> 
Requisition ID:R391773</div>

Brand & Customer Manager KSA - CVM

<div><div>Strategic Customer Manager</div>
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Who finds the right solutions at the right time? You do! Then we need to hear from you. Grab this unique opportunity to join the best Freight forward company. DHL Global Forwarding has an opening for a Strategic Customer Manager in Riyadh, Saudi Arabia.
Join us in connecting people and improving lives! 
In this Strategic Customer Manager position
<div><ul><li>Sales Growth &amp; Customer Acquisition</li></ul>
</div><ul><li>Win and develop medium/large-sized business customers through proactive hunting activities within the Strategic Business Customers (SBC) segment.</li>
<li>Assess prospective accounts as Profitable, Significant, or Strategic to prioritize efforts and secure winning bids.</li>
<li>Drive volume and GP growth by acquiring new and expanding existing SBC accounts, focusing on air freight and complementary ocean freight solutions.</li>
</ul>
<div><ul><li>Consultative Selling &amp; Value Creation</li></ul>
</div><ul><li>Recommend tailored solutions based on customer needs using deep industry knowledge.</li>
<li>Deliver compelling proposals, quotations, and bids that address customer pain points and growth ambitions.</li>
<li>Position DHL as a trusted advisor through consultative selling and value-added services.</li>
</ul>
<div><ul><li>Customer Relationship Management</li></ul>
</div><ul><li>Build rapport and trust with SBC accounts by understanding their business and market dynamics.</li>
<li>Support SBC accounts retention through collaboration with Product teams, Trade Lane Managers, other sales channels, and local Station Management.</li>
<li>Introduce additional services to enhance customer value and loyalty.</li>
</ul>
<div><ul><li>Sales Planning &amp; Campaign Execution</li></ul>
</div><ul><li>Execute targeted sales campaigns aligned with market trends and DHL&rsquo;s strategic priorities.</li>
<li>Maintain a personal sales plan focused on new business acquisition and revenue growth.</li>
<li>Achieve specific volume growth targets in assigned areas of the business.</li>
</ul>
<div><ul><li>CRM &amp; Pipeline Management</li></ul>
</div><ul><li>Perform all aspects of the sales process and update all relevant activities in CRM daily.</li>
<li>Actively manage the sales pipeline, ensuring accurate forecasting and timely updates.</li>
<li>Monitor offer validity and renew terms to maintain competitiveness.</li>
</ul>
<div><ul><li>Implementation &amp; Onboarding Support</li></ul>
</div><ul><li>Coordinate smooth onboarding of new clients, including credit setup, rate loading, and operational instructions.</li>
<li>Ensure seamless handover to operations and adherence to agreed SLAs and SOPs.</li>
</ul>
<div><ul><li>Market Intelligence &amp; Collaboration</li></ul>
</div><ul><li>Share insights on market trends, competitor activity, and customer feedback with internal teams.</li>
<li>Use networks within Deutsche Post DHL&rsquo;s sales channels to collaborate on customers, marketing strategies, and full supply chain solutions.</li>
<li>Align sales efforts with regional and product strategies.</li>
</ul>
<div><ul><li>Compliance &amp; Sustainability Awareness</li></ul>
</div><ul><li>Support DHL&rsquo;s compliance and sustainability initiatives by integrating responsible practices into sales activities.</li>
<li>Promote DHL&rsquo;s green logistics solutions as part of the customer value proposition.</li></ul> 
Now, here is what we need from you!
<ul><li>Minimum 5 years industry experience</li>
<li>Proven success in new business acquisition</li>
<li>Experience managing medium to large, complex customer accounts</li>
<li>Undergraduate degree</li></ul> 
We offer:
<ul><li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li>
<li>Possible further career development</li>
<li>Competitive salary</li>
</ul>Why join DHL Global Forwarding? 
We are part of DHL Group, the world&rsquo;s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html 
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area. 
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have: 
<ul><li>The largest global network with more than ~30,000 passionate employees</li>
<li>The most efficient processes and fastest response times</li>
<li>The best solutions and best customer service</li></ul> 
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered. 
Our Purpose: Connecting People, improving lives. 
Our Values: Respect &amp; Results 
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility 
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Strategic Customer Manager

Cloudera

<div>Business Area:
Professional Services
Seniority Level:
Mid-Senior level
Job Description:
At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world&rsquo;s largest enterprises.
Strategic Customer Success Manager&rsquo;s (CSM&rsquo;s) are charged with driving Success Plans through operating as a trusted advisor and customer advocate to drive successful outcomes for our highest profile customers. You will act as a direct liaison between Cloudera and the customer on their Cloudera journey, ensuring that all facets of the customer product adoption journey take place, planning, preparing and driving the execution of the plan in accordance with the customer agreed timeline. You will pull the customer above the line to enable them to fulfill success initiatives within their business.
Acting as the customer&rsquo;s trusted Cloudera advisor and advocate, CSMs manage a system of checks and balances between the company and the customer, understanding our customer&rsquo;s needs, aligning the appropriate Cloudera resources (Engineering, Product Management, Support or Services). This will include assisting with critical escalation management to ensure their Cloudera interactions, business objectives and product adoption is a success.
You are comfortable working across business, technical, and senior management in a customer facing role, and you are confident and articulate in communication with stakeholders. A key aspect to success in the role is persistence: forming a relationship of trust with the customer, anticipating issues, acting with agility and flexibility in the face of any situation that may arise.
As a Customer Success Manager you will:<ul><li>
Exemplify strong customer facing skills and stakeholder management</li><li>
Take ownership for the customer&rsquo;s product adoption of Cloudera products and Success Plan</li><li>
Have experience operating on-site with large enterprise customers</li><li>
Liaise and facilitate with key internal and external stakeholders</li><li>
Have clear and concise communication skills</li><li>
Take an Ownership mentality over your customers and work</li><li>
Be comfortable with program, project management</li><li>
Demonstrate best practices and ability in managing stakeholder escalations to mutually agreeable outcomes</li><li>
Develop &amp; leverage reports, dashboards, and data to summarise customer engagements and statuses, both to internal audiences as well as back to your customers.</li><li>
Analyse customer activity and data across the Cloudera organisation, including from Sales, Support, Professional Services, &amp; Training to identify trends, gaps, or issues from and communicating/actioning those to stakeholders (internal and external).</li></ul>
We&rsquo;re excited about you if you have:<ul><li>
Fluent English and Arabic Language Skills, other languages a plus</li><li>
Experience with large scale data platforms</li><li>
Experience with software implementation and upgrade management</li><li>
Strong technology background either in a technical or business capacity</li><li>
Familiarity with project lifecycle management and the complexities around project delivery.</li><li>
Understanding of data management concepts</li><li>
Understanding of ITIL concepts</li><li>
Experience with an RDBMS (Oracle, MySQL, Teradata, etc)</li><li>
Understanding of networking concepts</li><li>
Industry vertical experience including FSI, Telecommunications, Manufacturing or Government a plus</li><li>
 5 or more years relevant experience.</li><li>
Degree level of education with high attainment or equivalent experience in a related field.</li></ul>
What you can expect from us:<ul><li>
Generous PTO Policy</li><li>
Support work life balance with Unplugged Days</li><li>
Flexible WFH Policy</li><li>
Mental &amp; Physical Wellness programs</li><li>
Phone and Internet Reimbursement program</li><li>
Access to Continued Career Development</li><li>
Comprehensive Benefits and Competitive Packages</li><li>
Paid Volunteer Time</li><li>
Employee Resource Groups</li></ul>
EEO/VEVRAA
#LI-Remote
#LI-ND3</div>

Strategic Customer Success Manager

<div>
 
 Business Area:
 
 
 
 Professional Services
 
 
 
 Seniority Level:
 
 
 
 Mid-Senior level
 
 
 
 Job Description:
 
 
 
 At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world&rsquo;s largest enterprises.
 
 
 Strategic Customer Success Manager&rsquo;s (CSM&rsquo;s) are charged with driving Success Plans through operating as a trusted advisor and customer advocate to drive successful outcomes for our highest profile customers. You will act as a direct liaison between Cloudera and the customer on their Cloudera journey, ensuring that all facets of the customer product adoption journey take place, planning, preparing and driving the execution of the plan in accordance with the customer agreed timeline. You will pull the customer above the line to enable them to fulfill success initiatives within their business.
 
 
 Acting as the customer&rsquo;s trusted Cloudera advisor and advocate, CSMs manage a system of checks and balances between the company and the customer, understanding our customer&rsquo;s needs, aligning the appropriate Cloudera resources (Engineering, Product Management, Support or Services). This will include assisting with critical escalation management to ensure their Cloudera interactions, business objectives and product adoption is a success.
 
 
 You are comfortable working across business, technical, and senior management in a customer facing role, and you are confident and articulate in communication with stakeholders. A key aspect to success in the role is persistence: forming a relationship of trust with the customer, anticipating issues, acting with agility and flexibility in the face of any situation that may arise.
 
 
 
 
 As a Customer Success Manager you will:
 
 
 
 
 <ul>
 <li>
 Exemplify strong customer facing skills and stakeholder management
 </li>
 <li>
 Take ownership for the customer&rsquo;s product adoption of Cloudera products and Success Plan
 </li>
 <li>
 Have experience operating on-site with large enterprise customers
 </li>
 <li>
 Liaise and facilitate with key internal and external stakeholders
 </li>
 <li>
 Have clear and concise communication skills
 </li>
 <li>
 Take an Ownership mentality over your customers and work
 </li>
 <li>
 Be comfortable with program, project management
 </li>
 <li>
 Demonstrate best practices and ability in managing stakeholder escalations to mutually agreeable outcomes
 </li>
 <li>
 Develop &amp; leverage reports, dashboards, and data to summarise customer engagements and statuses, both to internal audiences as well as back to your customers.
 </li>
 <li>
 Analyse customer activity and data across the Cloudera organisation, including from Sales, Support, Professional Services, &amp; Training to identify trends, gaps, or issues from and communicating/actioning those to stakeholders (internal and external).
 
 
 
 </li>
 </ul>
 
 
 We&rsquo;re excited about you if you have:
 
 
 
 
 <ul>
 <li>
 Fluent English and Arabic Language Skills, other languages a plus
 </li>
 <li>
 Experience with large scale data platforms
 </li>
 <li>
 Experience with software implementation and upgrade management
 </li>
 <li>
 Strong technology background either in a technical or business capacity
 </li>
 <li>
 Familiarity with project lifecycle management and the complexities around project delivery.
 </li>
 <li>
 Understanding of data management concepts
 </li>
 <li>
 Understanding of ITIL concepts
 </li>
 <li>
 Experience with an RDBMS (Oracle, MySQL, Teradata, etc)
 </li>
 <li>
 Understanding of networking concepts
 </li>
 <li>
 Industry vertical experience including FSI, Telecommunications, Manufacturing or Government a plus
 </li>
 <li>
 5 or more years relevant experience.
 </li>
 <li>
 Degree level of education with high attainment or equivalent experience in a related field.
 
 
 
 </li>
 </ul>
 
 What you can expect from us:
 
 
 
 <ul>
 <li>
 Generous PTO Policy
 </li>
 <li>
 Support work life balance with Unplugged Days
 </li>
 <li>
 Flexible WFH Policy
 </li>
 <li>
 Mental &amp; Physical Wellness programs
 </li>
 <li>
 Phone and Internet Reimbursement program
 </li>
 <li>
 Access to Continued Career Development
 </li>
 <li>
 Comprehensive Benefits and Competitive Packages
 </li>
 <li>
 Paid Volunteer Time
 </li>
 <li>
 Employee Resource Groups
 
 
 
 </li>
 </ul>
 EEO/VEVRAA
 
 
</div>

LiuGong Machinery

<div>
 
 The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. You will focus on growing and developing existing clients, as well as generating new business by identifying, implementing and executing new strategies.
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Operate as the primary point of contact for key account clients (Chinese)
 </li>
 <li>
 Develop a trusted advisory relationship with accounts, customer stakeholders and internal partners
 </li>
 <li>
 Prepare and guarantee monthly, quarterly and annual sales forecasts
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent experience in Business
 </li>
 <li>
 3+ years' of relevant work experience
 </li>
 <li>
 Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Fluent Chinese speaker, average English skill
 </li>
 </ul>
 
 
</div>

重点客户经理

REEF GROUP | مجموعة ريف

<div>
 
 
 Growth and Development Manager | Reef Group
 
 
 
 
 
 
 
 Position
 
 
 Title
 
 : Growth and Development Manager
 
 
 
 Location
 
 : Riyadh, Saudi Arabia
 
 
 
 Job Type
 
 : Full-Time
 
 
 
 
 
 
 About the Role:
 
 
 
 Reef Group is seeking a strategic and results-driven Growth and Development Manager to lead growth initiatives across the organization. This role focuses on identifying new market opportunities, optimizing digital and retail channel performance, and developing products and initiatives that drive revenue growth and increase market share.
 
 
 The Growth and Development Manager will play a key role in enhancing customer experience, improving internal processes, and supporting the company&rsquo;s expansion strategy in alignment with Reef Holding&rsquo;s vision.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Growth Strategy and Planning
 
 
 <ul>
 <li>
 Lead the overall growth and development strategy to achieve revenue targets and expand market share across digital and retail channels.
 </li>
 <li>
 Analyze performance across all channels, including e-commerce, branches, and B2B, to identify short-, medium-, and long-term growth opportunities.
 </li>
 <li>
 Develop monthly and quarterly growth plans based on data analysis and align them with the company&rsquo;s strategic objectives.
 </li>
 </ul>
 
 
 Performance Optimization and Customer Experience
 
 
 <ul>
 <li>
 Enhance user experience, conversion rates, and customer retention by analyzing the customer journey and implementing continuous improvements.
 </li>
 <li>
 Lead digital performance optimization initiatives, including conversion rate optimization, content improvements, and checkout experience.
 </li>
 <li>
 Identify gaps in the customer journey and propose operational, marketing, and technical solutions.
 </li>
 </ul>
 
 
 
 
 
 Product and Market Development
 
 
 <ul>
 <li>
 Drive the development of digital products and new features in collaboration with technology and e-commerce teams to support revenue growth.
 </li>
 <li>
 Conduct market research across local, regional, and international markets to identify expansion opportunities and new business models.
 </li>
 <li>
 Analyze customer behavior across digital platforms and physical branches to inform growth strategies.
 </li>
 <li>
 Project Management and Cross-Functional Collaboration
 </li>
 <li>
 Manage growth-related projects from ideation through execution and performance tracking.
 </li>
 <li>
 Collaborate with marketing, e-commerce, operations, and supply chain teams to ensure effective implementation of growth initiatives.
 </li>
 <li>
 Analyze marketing campaign performance and provide ongoing recommendations for improvement.
 </li>
 </ul>
 
 
 
 
 
 Analytics and Reporting
 
 
 <ul>
 <li>
 Monitor key growth KPIs such as CAC, LTV, conversion rate, retention, and average basket value.
 </li>
 <li>
 Build ROI models for growth initiatives and evaluate their effectiveness.
 </li>
 <li>
 Prepare and present periodic analytical reports to senior management, highlighting performance, challenges, and future opportunities.
 </li>
 </ul>
 
 
 Leadership and Alignment
 
 
 <ul>
 <li>
 Lead and develop the growth team through coaching, guidance, and performance management.
 </li>
 <li>
 Ensure all growth initiatives align with Reef Holding&rsquo;s strategy, brand identity, and customer experience standards.
 </li>
 <li>
 Contribute to strategic decision-making related to expansion, channel development, and new initiatives.
 </li>
 </ul>
 
 
 
 
 
 Additional Responsibilities
 
 
 
 Perform any other duties assigned by the direct manager or their delegate.
 
 
 
 
 
 
 Required Qualifications:
 
 
 
 Bachelor&rsquo;s degree in Business Administration, Marketing, Digital Transformation, or Data Science
 
 
 
 
 
 
 Experience
 
 :
 
 
 7&ndash;9 years of experience in growth, digital, or business development roles
 
 
 
 
 
 
 Why join Reef Group?
 
 
 
 Reef Group is a fast-growing company in the retail and e-commerce sector, offering a dynamic environment where innovation and data-driven decision-making are at the core of growth. This role provides the opportunity to lead impactful initiatives, work across multiple functions, and contribute directly to the company&rsquo;s expansion and long-term success.
 
 
 
</div>

E-commerce Growth Manager

<div></div><div>Key Account Manager
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Who lands Legendary deals? You do. DGF SA has an opening for a Key Account Manager in Riyadh, Kingdom of Saudi Arabia.
Join us in connecting people and improving lives!
In this Key Account Manager
Key Responsibilities:
<ul><li>Manage relationships with a defined number of global and multinational customers and prospects within specific sectors (serving as the primary contact and coordinating with internal stakeholders).</li>
<li>Ensure all Key Account activities are aligned with the global/regional sector strategy.</li>
<li>Deliver regional and/or country customer budget targets through a healthy sales pipeline, strong contractual performance, and proactive planning.</li>
<li>Participate in regional customer initiatives and support implementation of global business plans.</li>
<li>Collect and prepare relevant customer information for RFI/RFP/RFQ processes and ensure proper implementation and handover (e.g., Standard Operating Procedures).</li>
<li>Provide regular updates to Regional Customer Managers and executive sponsors, ensuring visibility on business-critical topics.</li>
<li>Execute the global/regional sector strategy at the country level.</li>
<li>Serve as the key point of contact for global customer stakeholders at the local level.</li>
</ul>Knowledge, Skills and Experience:
<ul><li>Solid understanding of the freight forwarding industry, including DGF products and business models; prior experience with multinational customers is required.</li>
<li>Proven ability to identify customer needs, gather insights, and build long-term strategic relationships.</li>
<li>Minimum of 5 years&rsquo; experience in account management and a strong sales background.</li>
<li>Excellent communication and presentation skills.</li>
<li>University degree in a relevant field.</li>
<li>Strong analytical and problem-solving skills.</li><li>
Self-motivated and collaborative team player
#LI-MEA</li></ul></div>

Key Account Manager

Explore 1386+ Customer strategy manager in Riyadh this May. Find roles across top companies and apply now to boost your career.

1386 customer strategy manager jobs In Riyadh

Brand & Customer Manager KSA - CVM

Strategic Customer Manager

Strategic Customer Success Manager

Strategic Customer Success Manager

重点客户经理

E-commerce Growth Manager

Key Account Manager