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customer support representative Jobs in Pakistan

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customer success specialist us uk region

ibex

<div>
 
 ibex. Pakistan is hiring Customer Success Specialist in Lahore for a leading international eCommerce client (US &amp; UK region).
 
 
 This opportunity is ideal for individuals looking to build a career in call center jobs in Lahore, customer service, and international support roles. You will be responsible for assisting global customers with their queries related to orders, deliveries, returns, refunds, and account support.
 
 
 This is a non-sales role, focused on delivering exceptional customer experience and issue resolution.
 
 
 &nbsp;
 
 <ul>
 <li>
 Handle high-volume inbound calls, chats, and emails from US &amp; UK customers
 </li>
 <li>
 Assist with order tracking, delivery updates, returns, refunds, and account-related queries
 </li>
 <li>
 Provide accurate information regarding products, pricing, shipping, and policies
 </li>
 <li>
 Deliver first-call resolution (FCR) through effective problem-solving
 </li>
 <li>
 Maintain a professional, empathetic, and customer-first approach
 </li>
 <li>
 Follow client SOPs, quality standards, and compliance guidelines
 </li>
 <li>
 Use CRM systems to log interactions and manage customer cases
 </li>
 <li>
 Achieve KPIs including CSAT, NPS, AHT, and Quality Scores
 </li>
 <li>
 Escalate complex issues appropriately while ensuring customer satisfaction
 </li>
 </ul>
 
 
 Stay updated on process changes and system updates
 
 
 
 &nbsp;
 
 <ul>
 <li>
 Excellent English communication skills (mandatory)
 </li>
 <li>
 Ability to communicate with US &amp; UK customers (neutral/American/British accent preferred)
 </li>
 <li>
 Minimum Matric / O Levels (Bachelor&rsquo;s preferred)
 </li>
 <li>
 Strong problem-solving and interpersonal skills
 </li>
 <li>
 Basic knowledge of Microsoft Office / Google Workspace
 </li>
 <li>
 Ability to multitask across CRM tools and communication platforms
 </li>
 <li>
 Experience in international call center or eCommerce support is a plus
 </li>
 <li>
 Fresh candidates seeking call center jobs in Lahore are encouraged to apply
 </li>
 <li>
 Must be 18+ with valid CNIC
 </li>
 </ul>
</div>

Customer Success Specialist (US & UK Region)

ibex. Pakistan

<div>
 ibex. Pakistan is hiring Customer Success Specialist in Lahore for a leading international eCommerce client (US &amp; UK region).
 
 
 This opportunity is ideal for individuals looking to build a career in call center jobs in Lahore, customer service, and international support roles. You will be responsible for assisting global customers with their queries related to orders, deliveries, returns, refunds, and account support.
 
 
 This is a non-sales role, focused on delivering exceptional customer experience and issue resolution.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Excellent English communication skills (mandatory)
 </li>
 <li>
 Ability to communicate with US &amp; UK customers (neutral/American/British accent preferred)
 </li>
 <li>
 Minimum Matric / O Levels (Bachelor&rsquo;s preferred)
 </li>
 <li>
 Strong problem-solving and interpersonal skills
 </li>
 <li>
 Basic knowledge of Microsoft Office / Google Workspace
 </li>
 <li>
 Ability to multitask across CRM tools and communication platforms
 </li>
 <li>
 Experience in international call center or eCommerce support is a plus
 </li>
 <li>
 Fresh candidates seeking call center jobs in Lahore are encouraged to apply
 </li>
 <li>
 Must be 18+ with valid CNIC
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Handle high-volume inbound calls, chats, and emails from US &amp; UK customers
 </li>
 <li>
 Assist with order tracking, delivery updates, returns, refunds, and account-related queries
 </li>
 <li>
 Provide accurate information regarding products, pricing, shipping, and policies
 </li>
 <li>
 Deliver first-call resolution (FCR) through effective problem-solving
 </li>
 <li>
 Maintain a professional, empathetic, and customer-first approach
 </li>
 <li>
 Follow client SOPs, quality standards, and compliance guidelines
 </li>
 <li>
 Use CRM systems to log interactions and manage customer cases
 </li>
 <li>
 Achieve KPIs including CSAT, NPS, AHT, and Quality Scores
 </li>
 <li>
 Escalate complex issues appropriately while ensuring customer satisfaction
 
 
 </li>
 </ul>
 Stay updated on process changes and system updates
</div>

Z Square Technology

We are seeking a highly motivated Sales Specialist to drive business growth in the US and UK markets. The ideal candidate will be responsible for generating qualified leads, building relationships with decision-makers, and converting prospects into clients through strategic outreach and consultative selling.Key Responsibilities<ul><li>Identify and prospect potential clients in the US and UK markets.</li><li>Generate new business opportunities through cold emails, cold calling, LinkedIn outreach, and networking.</li><li>Engage with C-level executives, founders, HR leaders, and key decision-makers.</li><li>Schedule and conduct discovery calls, sales meetings, and product demonstrations.</li><li>Understand client requirements and present tailored solutions.</li><li>Build and maintain a healthy sales pipeline through consistent follow-ups.</li><li>Achieve monthly and quarterly sales targets and KPIs.</li><li>Maintain accurate records of sales activities in CRM systems.</li><li>Stay updated on market trends, competitor activities, and industry developments.</li></ul>Requirements<ul><li>2+ years of experience in international sales, B2B sales, lead generation, or business development.</li><li>Proven experience selling to clients in the US and/or UK market.</li><li>Strong expertise in cold calling, cold emailing, and LinkedIn prospecting.</li><li>Excellent verbal and written English communication skills.</li><li>Ability to confidently engage with international clients and stakeholders.</li><li>Strong negotiation, presentation, and closing skills.</li><li>Experience with CRM tools, LinkedIn Sales Navigator, and sales automation platforms is preferred.</li><li>Self-driven, target-oriented, and capable of working independently.</li></ul>Preferred Qualifications<ul><li>Experience selling IT services, software solutions, SaaS products, AI solutions, or digital services.</li><li>Familiarity with US and UK business culture and sales practices.</li></ul>What We Offer<ul><li>Competitive salary with attractive commission structure.</li><li>Performance-based incentives and career growth opportunities.</li><li>Exposure to international clients and global markets.</li><li>Collaborative and growth-focused work environment.</li></ul>Pay: Rs100,000.00 - Rs200,000.00 per monthWork Location: In person

Sales Specialist (US & UK Market)

ETS Devices

Own the end-to-end delivery and performance of assigned product categories, ensuring seamless coordination across suppliers, inventory, online channels, order fulfillment, customer support, and business growth initiatives. This hands-on role requires balancing operational excellence with customer success and business performance while driving continuous improvements across the digital business.Ideal candidate(s) should have:<ul><li>4&ndash;8 years of experience</li><li>Background in eCommerce, digital retail, marketplaces, operations, supply chain, customer success, category management, or business operations</li><li>Strong analytical and execution skills</li><li>Comfortable working across multiple functions and taking ownership of outcomes</li></ul>Fixed monthly salary along with quarterly variable compensation.You will get a choice to work in either UK or US shift.Work Location: In person

Digital Business Lead

Supply Chain Services

We are looking for a proactive and detail-oriented Digital Marketing &amp; SEO Specialist to enhance our online presence and support our ongoing digital growth initiatives. This role involves managing our LinkedIn company page, maintaining our WIX website, and improving search visibility through effective SEO strategies.The ideal candidate will also play a key role in developing engaging marketing content, including customer testimonials and case studies.Key Responsibilities<ul><li>Manage and grow our LinkedIn company page by planning, creating, and publishing engaging and relevant content</li><li>Maintain and regularly update the WIX website, ensuring all content is accurate, up-to-date, and optimized</li><li>Implement SEO best practices to improve website rankings and overall online visibility</li><li>Support GEO / AI-driven search optimization initiatives (e.g., optimizing content for AI-based search platforms)</li><li>Develop compelling customer testimonials, case studies, and additional marketing materials</li><li>Monitor digital performance metrics and proactively recommend improvements for ongoing campaigns</li></ul>Requirements<ul><li>Proven experience managing LinkedIn company pages</li><li>Hands-on experience with WIX website management</li><li>Strong understanding of SEO principles (including on-page and basic technical SEO)</li><li>Familiarity with GEO or AI-based search optimization (preferred but not mandatory)</li><li>Excellent written English and content creation skills</li><li>Ability to produce clear, professional, and engaging marketing content</li><li>Strong attention to detail with good organizational skills</li></ul>Preferred Qualifications<ul><li>Experience in digital marketing or content marketing</li><li>Basic knowledge of analytics tools (e.g., Google Analytics, LinkedIn Insights)</li><li>Understanding of branding principles and audience engagement strategies</li></ul>Working Hours (UK Shift)<ul><li>Winter: 01:30 PM &ndash; 10:30 PM</li><li>Summer: 12:30 PM &ndash; 9:30 PM</li></ul>Holiday Policy<ul><li>UK public holidays will be observed</li><li>Pakistani federal holidays will not be observed</li></ul>Pay: Rs50,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Do you have any experience in Digital marketing &amp; SEO?</li><li>Are you comfortable with Afternoon shift ? UK Time Zone</li><li>Are you resident of bahria town karachi?</li></ul>Work Location: In person

Digital Marketing & Social Media Strategist

We are seeking a proactive and detail-oriented Digital Marketing &amp; SEO Specialist to strengthen our online presence and support our digital growth initiatives. This role involves managing our LinkedIn company page, maintaining our WIX website, and improving search visibility through effective SEO strategies.You will also contribute to creating engaging marketing content, including customer testimonials and case studies.Key Responsibilities<ul><li>Manage and grow our LinkedIn company page by planning and publishing engaging, relevant content</li><li>Maintain and regularly update the WIX website, ensuring content is accurate, current, and optimized</li><li>Implement SEO best practices to improve website rankings and online visibility</li><li>Support GEO / AI-driven search optimization efforts (e.g., optimizing content for AI-based search platforms)</li><li>Develop compelling customer testimonials, case studies, and other marketing materials</li><li>Monitor digital performance metrics and recommend improvements for ongoing campaigns</li></ul>Requirements<ul><li>Proven experience managing LinkedIn company pages</li><li>Hands-on experience with WIX website management</li><li>Strong understanding of SEO principles (on-page and basic technical SEO)</li><li>Familiarity with GEO or AI-based search optimization (preferred but not mandatory)</li><li>Excellent written English and content creation skills</li><li>Ability to produce clear, professional case studies and marketing content</li><li>Strong attention to detail and organizational abilities</li></ul>Preferred Qualifications<ul><li>Experience in digital or content marketing</li><li>Basic knowledge of analytics tools (e.g., Google Analytics, LinkedIn Insights)</li><li>Understanding of branding and audience engagement strategies</li></ul>Working Hours (UK Shift)<ul><li>Winter: 01:30 PM &ndash; 10:30 PM</li><li>Summer: 12:30 PM &ndash; 9:30 PM</li></ul>Holiday Policy<ul><li>UK public holidays will be observed</li><li>Pakistani federal holidays will not be observed</li></ul>Location Preference<ul><li>Candidates residing in Bahria Town, Karachi will be given preference</li></ul>Pay: Rs40,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Do you have any experience in Digital marketing &amp; SEO?</li><li>Are you comfortable with Afternoon shift ? UK Time Zone</li><li>Are you resident of bahria town karachi?</li></ul>Work Location: In person

Social Media & Digital Marketing Expert

Motive

<div>
 
 Who We Are
 
 
 
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 
 
 Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 
 
 Visit gomotive.com to learn more.
 
 
 
 About The Role
 
 
 
 As an SMB Outbound Account Executive, you&rsquo;ll have the opportunity to work with our largest line of revenue. SMB customers make up the majority of our customer base and are our largest revenue stream. We are looking for sales professionals who are competitive, driven, strong communicators, and consistently practice refining their skillset. You should be coachable and relentless towards hitting your goals and targets.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 High volume cold calling, prospecting new business and making outbound calls. Expect to have a high volume of outbound calls with a small number of qualified prospects responding. This is a cold-calling full-cycle sales role.
 </li>
 <li>
 Demo Motive software to prospective fleet managers and drivers.
 </li>
 <li>
 Survey prospects to understand pain points within their business so you can align those business needs with the Motive solution.
 </li>
 <li>
 Educate fleet managers and drivers about Motive, understand their requirements, and help them get started with Motive.
 </li>
 <li>
 Maintain a consistent pipeline of qualified prospects and provide accurate forecasts for revenue.
 </li>
 <li>
 Effectively plan to meet and exceed your ongoing business goals and revenue quotas.
 </li>
 <li>
 Develop a deep understanding of our technology platform and operations, using that understanding and market input to bring back iterations to our business.
 </li>
 <li>
 Constantly study and deepen understanding of market trends to enable consultative insight.
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 Preferably 2+ years of outbound sales experience preferably with B2B international clients (US/Canada/UK)
 </li>
 <li>
 Repeated success with a full sales motion - strong track record of hunting, exceeding quotas and rapidly growing your book over time, backed up by data
 </li>
 <li>
 Strong end-to-end ownership attitude from prospecting, demonstrations, to closing.
 </li>
 <li>
 Strong ability to build rapport with executive decision-makers, influencing outcomes through both an understanding of the customer&rsquo;s business and the unique solutions that Motive can deliver
 </li>
 <li>
 History of working independently with a data-driven mindset for charting a path to short, medium, and long-term sales goals
 </li>
 <li>
 Best-in-class communication skills, with the ability to successfully convey key value propositions and quickly manage objections
 </li>
 <li>
 Bachelor's Degree (preferably an overseas degree from US/UK/Canada) and/or exposure to US/Canada/UK B2B customers.
 
 
 </li>
 </ul>
 
 Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
 
 
 
 
 Please review our Candidate Privacy Notice here.
 
 
 
 
 UK Candidate Privacy Notice here.
 
 
 
 
 The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 
 
 
 
 All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.
 
 
 
</div>

SMB Account Executive - Outbound Sales

Explore 1019+ Customer success specialist us uk region in Pakistan this July. Find roles across top companies and apply now to boost your career.

1019 customer success specialist us uk region jobs In Pakistan

Customer Success Specialist (US & UK Region)

Customer Success Specialist (US & UK Region)

Sales Specialist (US & UK Market)

Digital Business Lead

Digital Marketing & Social Media Strategist

Social Media & Digital Marketing Expert

SMB Account Executive - Outbound Sales