customer service representative Jobs in Islamabad

customer service representative

finance support

associate, energy - client support Jobs in Islamabad

associate, energy - client support

client success manager – 1 Jobs in Islamabad

client success manager – 1

client success manager – 2 Jobs in Islamabad

client success manager – 2

customer support agent

Healthcare Evolutions Medical Services Pvt. Ltd.

An Australian Medical Company - Healthcare Evolutions - is seeking a dedicated and enthusiastic individual to join our team as CSR/Call Center Agent at our Islamabad office located in E-11.Position: CSR/Call Center AgentLocation: E-11, Islamabad, PakistanCompany: Healthcare EvolutionsJob Type: Full-timeSalary: 60,000 - 80,000 PKR (salary range based on interview performance and experience)Working Hours: 3:30 AM - 12:00 PM (Pakistan Standard Time) corresponding to 08:30 AM - 05:00 PM (Australian Standard Time)Key Responsibilities:&middot; Handle inbound and outbound customer calls professionally and courteously.&middot; Provide excellent customer service, addressing Patient inquiries, resolving issues, and ensuring Patient satisfaction.&middot; Communicate effectively within and outside the organization to ensure smooth interactions.&middot; Maintain accurate and detailed records of customer interactions.Requirements:&middot; Excellent English Communication skills required&middot; Ability to effectively communicate with Patients and colleagues.&middot; Proficient in using communication tools and software.&middot; Flexibility to work during 03:30 AM - 12:00 PM (Pakistan Standard Time) corresponding to 8:30 AM - 5:00 PM (Australian Standard Time)Timing may vary due to day light saving.Application Process:Interested candidates are encouraged to apply by sending their updated CV toaamir.g@healthcareevolutions.comNote:&middot; Female candidates are strongly encouraged to apply.&middot; Office timings are aligned with Australian Standard Time and may vary occasionally.&middot; Only shortlisted candidates will be contacted for interviews.Job Type: Full-timePay: From Rs60,000.00 per monthWork Location: In person

Call Center Agents/CSR (females candidates only)

ProtoCall Outsource

Job Overview:We are looking for a Customer Service Representative to join our team and be the first point of contact for our customers. In this role, you will handle incoming calls from customers, assist with booking taxis, provide real-time support, and troubleshoot any technical or service-related issues they may have.Your goal will be to deliver excellent customer experiences by efficiently handling queries, resolving concerns, and ensuring customer satisfaction at every touchpoint.Key Responsibilities:<ul><li>Answer incoming calls promptly and professionally from customers needing taxi services</li><li>Assist customers with booking, modifying, or canceling taxi rides</li><li>Provide information about services, pricing, wait times, and estimated arrival times</li><li>Handle technical inquiries related to app usage, booking errors, or account access issues</li><li>Resolve customer complaints and service-related issues with a customer-first attitude</li><li>Escalate complex or unresolved issues to the appropriate department when needed</li><li>Maintain accurate call logs and customer interaction records</li><li>Follow company communication guidelines and policies consistently</li><li>Work as part of a team to ensure high-quality service and customer satisfaction</li></ul>Requirements:<ul><li>High school diploma or equivalent; additional training in customer service is a plus</li><li>Previous experience in a customer service or call center role preferred and will enable higher salaries.</li><li>Excellent verbal communication and active listening skills</li><li>Ability to remain calm and empathetic under pressure</li><li>Basic technical knowledge to assist with app-related inquiries</li><li>Familiarity with taxi or transport services is an advantage</li><li>Availability to work flexible hours, including evenings, weekends, or holidays if required</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Training and support to help you succeed</li><li>Friendly and collaborative work environment</li><li>Opportunity to grow within the company -- Frequent increments</li><li>Generous bonuses</li></ul>NO REMOTE JOB FACILITIES AVAILABLEJob Types: Full-time, Contract Contract length: 12 monthsPay: Rs50,000.00 - Rs90,000.00 per monthExperience:<ul><li>Customer Service Representative: 1 year (Preferred)</li></ul>Work Location: In person

Customer Service Representative for UK base Taxi Companies

Hashtag Media

****Please read the requirements carefully before applying****Job Title: Customer Service Representative Job Type: Hybrid, Full-Time Location: Gulberg Greens, Islamabad Days: Monday to SaturdayJob Overview:Hashtag Media is a creative digital agency specializing in web design, web development, branding, and digital marketing. We are expanding our sales team and seeking an experienced Customer Service Representative to manage and grow our presence on Upwork and Fiverr.Key Responsibilities:<ul><li>Respond promptly to customer inquiries on freelance platforms (Upwork/Fiverr)</li><li>Provide accurate information about company services (web design, development, branding, and digital marketing).</li><li>Write personalized, high-converting proposals and pitches to potential clients.</li><li>Manage and maintain strong communication with clients to ensure satisfaction.</li><li>Assist in on-boarding new clients and guiding them through the process.</li><li>Understand client needs and communicate project details effectively.</li><li>Build and nurture long-term relationships with new and existing clients.</li><li>Follow up on leads, schedule meetings, handle negotiations, and close deals.</li><li>Coordinate with internal teams to ensure smooth on-boarding and project delivery.</li><li>Maintain detailed records of leads, clients, bidding activities, and performance reports.</li><li>Collaborate with the team to align business goals and meet client needs.</li><li>Perform any other duties relevant to the role as assigned.</li></ul>Requirements:<ul><li>Bachelor's degree in Business Administration, Marketing or a related field.</li><li>Minimum 2 years of proven experience in customer service, client support, or related roles.</li><li>Understanding of web design, development, and branding services is a plus</li><li>Excellent English communication skills (written and verbal).</li><li>Experience in writing customized proposals and handling clients directly.</li><li>Strong organizational skills and attention to detail.</li><li>Target-driven, self-motivated, and able to work independently.</li></ul>What We Offer:<ul><li>Competitive fixed salary (based on experience).</li><li>Friendly and professional work environment.</li><li>Opportunities for career growth within the company.</li></ul>Note: This is a hybrid role, primarily remote, with six working days a week. However, the employee is required to attend the office as needed or when requested by the management.Interested candidates please share your resume at career@hashtagmedia.aeJob Type: Full-timePay: From Rs40,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Location:<ul><li>Islamabad (Preferred)</li></ul>Work Location: In person

Customer Service Representative

ASK Development

Date posted: 15 September 2025Pay: Rs45,000.00 - Rs55,000.00 per monthJob description:Job Description:We are hiring for banking helpline agent's for a well-reputed telecom company.Key Responseibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In personJob Type: Full-timeWork Location: On the road

Helpline Agent's for English Campaign

Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirement:Minimum Graduation or IntermediateApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthWork Location: On the road

Helpline Agent

Pay: Rs37,000.00 - Rs55,000.00 per monthJob description:Pay: Rs45,000.00 - Rs55,000.00 per monthJob description:Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirement:Minimum GraduationExperience:06 Months experience in (CSR)Job Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthJob Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Do you experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the roadJob Type: Full-timePay: Rs37,000.00 - Rs55,000.00 per monthWork Location: On the roadJob Type: Full-timeApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the roadJob Type: Full-timeLocation:<ul><li>Islamabad (Required)</li></ul>Work Location: On the roadJob Type: Full-timeApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the roadJob Type: Full-timePay: Up to Rs55,000.00 per monthWork Location: On the road

Helpline Agent for English Campaign

Abacus Outsourcing

Customer Relations Officer (CRO) - Walk in Interviews at Abacus BPO, IslamabadWe are hiring dynamic Customer Service Representatives for multiple ongoing projects.Bring Updated CV and CNIC. Interviews will be conducted on the spot.<ul><li>Location: Plot No. 348-352, Street No. 5, Near Wilson, I-9/3, Islamabad, Pakistan.</li><li>Walk-in Dates: 09-Sep-2025 and 10-Sep-2025</li><li>Timings: 12:00 PM - 3:00 PM</li></ul>Roles Available: <ul><li>Inbound Calls</li><li>Local &amp; International Projects</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or above</li><li>Strong verbal communication in either English or Urdu language</li><li>Proficiency with tools like Hoot-suite, Buffer, etc.</li><li>Previous BPO or Customer relations experience is a plus</li></ul>Benefits:<ul><li>Competitive salary</li><li>Performance-based incentives</li><li>Career growth</li></ul>Working Hours:<ul><li>6 days a week</li><li>Rotational 8-hour shift</li></ul>Contact: <ul><li>Phone: 051 - 8746130</li><li>Email: hr.isb@abacus-global.com</li></ul>Job Type: Full-timePay: Rs37,000.00 - Rs42,000.00 per monthWork Location: In person

Customer Relations Officer (CRO) - Walk in Interviews

Explore 642+ Customer support agent in Islamabad this September. Find roles across top companies and apply now to boost your career.