customer sales representative

customer service representative Jobs in Islamabad

customer service representative

customer support executive Jobs in Islamabad

customer support executive

ai agent specialist

customer support agent

HRPSP - Your Strategic HR Partner

We&rsquo;re Hiring &ndash; Call Center Agent (Fast Food Industry)Location: IslamabadSalary: PKR 40,000 &ndash; 50,000 + Attractive CommissionKey Responsibilities:<ul><li>Handle inbound calls and process customer orders accurately</li><li>Resolve customer queries and complaints professionally</li><li>Deliver a personalized customer experience</li><li>Meet service quality and performance targets</li></ul>Skills &amp; Requirements:<ul><li>Excellent communication &amp; customer service skills</li><li>Ability to handle high call volumes efficiently</li><li>Strong multitasking &amp; time management abilities</li><li>Basic computer skills; familiarity with POS/CRM systems</li><li>Accuracy in order-taking &amp; attention to detail</li><li>Complaint handling &amp; problem-solving skills</li><li>Ability to work shifts, weekends &amp; holidays</li><li>Team-oriented with adaptability in fast-paced environments</li><li>Upselling and cross-selling skills</li><li>Professional attitude and resilience under pressure</li></ul>Preferred:<ul><li>Prior call center or food service experience</li><li>Knowledge of hygiene &amp; food safety practices</li><li>Commitment to KPIs and service standards</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Call Center Agent (Fast Food Industry)

NEXT eBIZ

Location: Islamabad, PakistanReimagine Work Through Agentic AIWe are a rapidly growing multinational group with operations across the UK, USA, Malaysia, and the UAE. As we expand our AI capabilities, we are seeking a forward-thinking AI Engineer to design and deliver agentic AI systems that automate workflows, enhance productivity, and scale global business operations.This role sits at the intersection of AI engineering, workflow automation, and business impact. You will architect intelligent, multi-agent systems that operate autonomously across e-commerce, operations, recruitment, logistics, and customer experience.Key Responsibilities<ul><li>Design and implement agentic AI workflows for real-time task execution and decision-making</li><li>Build and orchestrate multi-step automation pipelines using agent frameworks and workflow tools</li><li>Develop multi-agent architectures to support e-commerce growth, sales, recruitment, and logistics</li><li>Integrate AI solutions into internal operations and customer-facing systems</li><li>Build custom GPTs, AI copilots, and autonomous agents aligned with business objectives</li><li>Collaborate with global teams to identify automation opportunities and optimize workflows</li><li>Support non-technical teams with AI onboarding, prompt strategy, and best practices</li><li>Contribute to the AI roadmap with a focus on scalability, reliability, and responsible AI adoption</li></ul>Required Qualifications<ul><li>Hands-on experience with agentic AI frameworks (e.g., AutoGPT, BabyAGI, OpenAgents, CrewAI)</li><li>Strong experience building multi-step workflows using LangChain, automation platforms, or custom scripts</li><li>Proficiency in Python (required); JavaScript or TypeScript is a plus</li><li>Experience integrating AI into e-commerce, customer service, logistics, or internal operations</li><li>Practical experience with LLM APIs (OpenAI, Claude, Gemini, Mistral, etc.)</li><li>Experience designing and implementing RAG (Retrieval-Augmented Generation) systems</li><li>Familiarity with vector databases such as Pinecone, Weaviate, or FAISS</li><li>Ability to deploy, monitor, and optimize autonomous agents in production environments</li></ul>Nice to Have<ul><li>Experience with agent memory, prompt optimization, or RLHF concepts</li><li>Exposure to orchestration tools such as Airflow, Zapier, or Make</li><li>Understanding of AI governance, ethics, and performance monitoring</li></ul>What We Offer<ul><li>Opportunity to work on real-world, production-grade AI systems</li><li>Collaboration with international teams across multiple regions</li><li>High-impact role influencing automation and AI strategy at scale</li><li>Competitive compensation based on experience</li><li>Long-term growth within a fast-scaling global organization</li></ul>Job Type: Full-timeWork Location: In person

AI Workflow / AI Operations Engineer

BiNi Telecom

Job description:WAVE are hiring Call Center Agents (CSR) for our US-based campaign. If you can speak decent English and handle customer calls confidently, you&rsquo;re exactly who we&rsquo;re looking for.What You&rsquo;ll Do<ul><li>Handle outbound/inbound calls for the US market</li><li>Answer customer questions clearly and professionally</li><li>Follow scripts and meet daily call targets</li><li>Maintain quality, accuracy, and a positive attitude during shifts</li><li>Work with the team and stay consistent in performance</li></ul>What We&rsquo;re Offering<ul><li>Fixed Salary: 60,000&ndash;100,000 (based on performance &amp; experience)</li><li>Night Shift &ndash; Training Provided</li><li>Monthly bonuses + incentives</li><li>Professional environment (Islamabad I-10)</li><li>Growth opportunities for serious performers</li><li>Immediate joining for shortlisted candidates</li></ul>Who Can Apply<ul><li>Freshers are welcome</li><li>Basic to good English communication skills</li><li>Must be available for the night shift</li><li>Punctual, responsible, and willing to learn</li></ul>Shift Timings<ul><li>Night Shift (US hours) &ndash; Full-time</li><li>Weekly off included</li></ul>LocationPlot 195, 2nd Floor, Street 1, I-10/3, IslamabadJob Type: Full-timePay: Rs40,000.00 - Rs120,000.00 per monthWork Location: In person

Call Center CSR

Canvas Digitals

Location: Sybrid, Islamabad Language Requirement: English (Must) Shift Timing: 07:30 PM &ndash; 04:15 AMJob Description: Sybrid is looking for energetic and confident Customer Sales Representatives to join our team in Islamabad. The role involves interacting with customers, promoting products/services, and achieving sales targets in a fast-paced environment.Key Responsibilities:<ul><li>Communicate with customers over calls to promote services.</li><li>Maintain positive relationships with customers to ensure satisfaction.</li><li>Meet individual and team sales targets.</li><li>Keep accurate records of customer interactions and update the system accordingly.</li></ul>Requirements:<ul><li>Freshers are strongly encouraged to apply.</li><li>Strong command of the English language (spoken and written) is a must.</li><li>Excellent communication and interpersonal skills.</li><li>Positive attitude, confidence, and eagerness to learn.</li><li>Ability to work effectively in a fast-paced environment.</li></ul>Benefits:<ul><li>Competitive salary package.</li><li>Attractive performance-based incentives.</li><li>Training and career development opportunities.</li><li>Supportive and professional work environment.</li></ul>Additional Information:<ul><li>Shift Timing: 7:30 PM &ndash; 4:15 AM.</li><li>Walk-in Interviews are encouraged.</li></ul>Job Type: Full-timePay: From Rs45,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working a 07:30 PM to 04:15 AM shift?</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Sales Representative (CSR)

Extreme REI (Pvt.) Ltd.

Customer Service Representative (Night Shift)Office located in Pakistan Town Phase-1 IslamabadCompany DescriptionWe are an IT services and private limited company. Office timings are from 07:00 PM till 04:00 AM. Saturday and Sunday are off.<ul><li>Competitive salary</li><li>Free tea</li><li>Monthly bonus</li><li>Health insurance</li><li>Accommodation (male)</li><li>Free 1 time meal</li></ul>Role Description<ul><li>Full time</li><li>Office based</li><li>Night shift</li></ul>Requirements:<ul><li>Excellent English Communication Skills, good US accent.</li><li>Have speed and accuracy in handling computer.</li><li>Applicants with a positive attitude, good listening and negotiation skills.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Service Representative

Allied Bank Limited

<div>
 
 
 Eligibility Criteria:
 
 
 
 
 
 
 
 Qualification:
 
 
 
 Bachelor&rsquo;s degree in Business Administration, Finance, or a related field, or equivalent professional qualification from a reputed institution.
 
 
 
 
 
 
 Required Skill Set:
 
 
 <ul>
 <li>
 Strong presentation, facilitation, and coaching skills, with the ability to engage and motivate trainees.
 </li>
 <li>
 Proficiency in Microsoft Office Suite and experience with call Center solutions and learning management systems (LMS).
 </li>
 <li>
 Fluency in both English and Urdu, with strong verbal and written communication skills.
 </li>
 <li>
 Analytical skills to assess training needs and outcomes.
 </li>
 <li>
 Familiarity with the banking industry, banking products, and customer service requirements.
 </li>
 </ul>
 
 
 
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Design, develop, and implement comprehensive training programs for new hires and existing call Center agents.
 </li>
 <li>
 Develop training modules covering product knowledge, customer service skills, compliance requirements, and technical and soft skills.
 </li>
 <li>
 Continuously review and update training materials to reflect product updates, policy changes, and industry trends.
 </li>
 <li>
 Ensure that new hires are well-trained in core call Center processes, policies, and technology prior to their full integration into the team, through assessments and evaluations.
 </li>
 <li>
 Implement ongoing training refresher programs for existing agents, focusing on new and existing products and processes.
 </li>
 <li>
 Work closely with the Quality Assurance team to address performance gaps and improve agent efficiency.
 </li>
 <li>
 Collaborate with Contact Center Operations to ensure training programs align with organizational goals, customer expectations, and quality standards.
 </li>
 <li>
 Analyze data from call evaluations and performance reports to identify recurring issues and develop targeted training solutions.
 </li>
 <li>
 Assess training impact on agent performance and overall call Center metrics.
 </li>
 <li>
 Provide regular reports to the Manager, Phone Banking and senior management, detailing training effectiveness, agent progress, and opportunities for improvement.
 </li>
 <li>
 Provide one-on-one coaching sessions to agents needing additional support to meet performance standards.
 </li>
 <li>
 Promote adherence to internal policies and industry standards during training, ensuring a compliance-focused culture.
 </li>
 <li>
 Organize team-building activities.
 </li>
 </ul>
 
 
 
 
 
 Location:
 
 Islamabad
 
 
 
 
 
 
 Experience:
 
 
 
 At least 2 years of experience, including 1 year in a training role.
 
</div>

Associate Manager Training (Allied Contact Center) - Digital Banking Group

Builder Lead Converter

<div>
 
 Builder Lead Converter
 
 
 
 
 AI Agent Specialist
 
 
 
 
 Builder Lead Converter
 
 is hiring an
 
 AI Agent Specialist
 
 to design, build, and maintain intelligent AI agents that automate workflows, integrate with our tech stack, and drive real business impact for our internal teams and clients.
 
 
 This role sits at the intersection of
 
 AI, automation, and systems thinking
 
 . You'll work with LLMs, APIs, and automation platforms to deploy AI agents that go far beyond basic chatbots--supporting operations, marketing, customer support, and internal efficiency at scale.
 
 
 If you enjoy turning complex, messy processes into clean, automated systems--and want your work to directly impact growing businesses--this role is for you.
 
 
 
 About Builder Lead Converter
 
 
 
 
 Builder Lead Converter (BLC)
 
 is a marketing and technology agency serving
 
 home builders, remodelers, and construction-focused businesses across the U.S.
 
 We specialize in high-performance websites, automation, CRM systems, analytics, and scalable operational processes.
 
 
 
 We're Known For
 
 
 
 <ul>
 <li>
 Strong technical execution
 </li>
 <li>
 Clear systems and SOPs
 </li>
 <li>
 Deep understanding of builder and contractor workflows
 </li>
 <li>
 A culture that values ownership, documentation, and continuous improvement
 
 
 </li>
 </ul>
 As we continue to expand our use of AI internally and across client systems, we're investing in this role to help us build
 
 production-ready AI agents
 
 that create measurable efficiency and value.
 
 
 
 Full Job Description
 
 
 
 
 About the Role
 
 
 
 As an
 
 AI Agent Specialist
 
 , you'll be responsible for creating and managing AI-powered agents that support internal operations, marketing workflows, CRM processes, and customer-facing systems.
 
 
 You'll collaborate closely with leadership, developers, and non-technical stakeholders to:
 
 
 <ul>
 <li>
 Identify automation opportunities
 </li>
 <li>
 Design AI agent logic and workflows
 </li>
 <li>
 Deploy, test, document, and improve intelligent systems over time
 
 
 </li>
 </ul>
 This is a
 
 hands-on builder role
 
 , not a research or purely theoretical position.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Design and deploy AI agents using LLMs (e.g., OpenAI, Anthropic, etc.)
 </li>
 <li>
 Build multi-step agent workflows (decision-making, memory, tool usage)
 </li>
 <li>
 Integrate AI agents with platforms such as:
 </li>
 <li>
 CRMs (including Go High Level)
 </li>
 <li>
 WordPress and web applications
 </li>
 <li>
 Marketing and analytics tools
 </li>
 <li>
 Internal dashboards and systems
 </li>
 <li>
 Create automations using tools like:
 </li>
 <li>
 Zapier, Make, n8n, or similar
 </li>
 <li>
 Custom API integrations
 </li>
 <li>
 Implement prompt frameworks, guardrails, and evaluation logic
 </li>
 <li>
 Optimize AI agents for:
 </li>
 <li>
 Accuracy
 </li>
 <li>
 Cost efficiency
 </li>
 <li>
 Reliability in real-world use
 </li>
 <li>
 Document systems and contribute to internal SOPs
 </li>
 <li>
 Monitor performance and iterate based on feedback and results
 
 
 </li>
 </ul>
 
 Required Skills &amp; Experience
 
 
 
 <ul>
 <li>
 Strong understanding of LLMs and prompt engineering
 </li>
 <li>
 Experience building or deploying AI agents or advanced automations
 </li>
 <li>
 Comfortable working with APIs, JSON, and structured data
 </li>
 <li>
 Experience with at least one automation platform (Make, Zapier, n8n, etc.)
 </li>
 <li>
 Strong systems thinker who can break down complex workflows into logic
 </li>
 <li>
 Ability to explain technical concepts to non-technical stakeholders
 </li>
 <li>
 Organized, detail-oriented, and documentation-driven
 
 
 </li>
 </ul>
 
 Nice-to-Have (Not Required)
 
 
 
 <ul>
 <li>
 Experience with:
 </li>
 <li>
 LangChain, OpenAI Assistants, or similar frameworks
 </li>
 <li>
 Vector databases and embeddings
 </li>
 <li>
 WordPress or headless CMS environments
 </li>
 <li>
 CRM platforms beyond Go High Level
 </li>
 <li>
 Basic JavaScript or Python
 </li>
 <li>
 Experience deploying AI in real business environments, not just demos
 
 
 </li>
 </ul>
 
 Work Schedule &amp; Availability
 
 
 
 <ul>
 <li>
 Core office hours: 8:00 AM - 5:00 PM CST, Monday-Friday
 </li>
 <li>
 We offer flexibility to start up to 4 hours earlier in the day
 </li>
 <li>
 This is a remote position, but collaboration during shared business hours is important
 
 
 </li>
 </ul>
 
 Compensation &amp; Benefits
 
 
 
 <ul>
 <li>
 Competitive base salary: $1,500 to $2,000
 </li>
 <li>
 Paid Time Off (PTO)
 </li>
 <li>
 Floating holidays
 </li>
 <li>
 Opportunity to earn quarterly performance bonuses
 </li>
 <li>
 Profit sharing eligibility after 3 years of service
 </li>
 <li>
 Work with modern, evolving tech systems and a team that values smart automation
 
 
 </li>
 </ul>
 
 Our Tech Stack (Includes but Not Limited To)
 
 
 
 <ul>
 <li>
 Go High Level
 </li>
 <li>
 WordPress
 </li>
 <li>
 Jira
 </li>
 <li>
 Trello
 </li>
 <li>
 Automation platforms (Zapier, Make, n8n, etc.)
 </li>
 <li>
 Analytics, marketing, and CRM tools
 
 
 </li>
 </ul>
 
 What Success Looks Like
 
 
 
 <ul>
 <li>
 AI agents are reliable, maintainable, and trusted by the team
 </li>
 <li>
 Automations reduce manual effort and improve consistency
 </li>
 <li>
 Systems are clearly documented and easy to extend
 </li>
 <li>
 You proactively identify opportunities to improve workflows using AI
 
 
 </li>
 </ul>
 
 How To Apply
 
 
 
 Please send:
 
 
 <ul>
 <li>
 A brief overview of your experience with AI agents or automation
 </li>
 <li>
 Examples of systems you've built (Looms, screenshots, GitHub, or descriptions)
 </li>
 <li>
 Optional: your favorite tools or frameworks and why you like them
 </li>
 </ul>
</div>

AI Agent Specialist

Explore 439+ Customer support agent in Islamabad this March. Find roles across top companies and apply now to boost your career.